Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 220197 | 06/13/1997 | 6089038 | Information on tire and wheel runout. *nlm | 01/12/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 09/01/2010 | 97000 | ||
| On nov.2007 i purchased 4 bridgestone dueler h/t 684ii , p245/70/r16 tires for my jeep cherokee limited. the car had 67,000 miles on it. in sept 2010 i took the car into sts for the 4th time for a balance and wheel alignment, as the car always pulled to the left since i put the tires on. the car now has 97,000 miles on it and the treads are worn on the side of the tires not the middle or inside side. sts is now saying i need new tires. why did they only wear on the outer side of the tire and not in the middle or other side. for the money i paid, these tires are a piece of junk. i have had bf goodrich and had tires much longer than these. | |||
| 08/20/2008 | 139000 | 1 | |
| A new goodyear wrangler rt/s tire (not at/s as shown on your pulldown menu), disintegrated while traveling on i-81 in virginia at approximate 65 mph. the tire was one of two wrangler rt/s tires installed on the front of the vehicle earlier in the week at chandler's auto repair in herndon, va. the driver maintained control and pulled the vehicle (1996 jeep grand cherokee) safely to the side of the road. i checked the inflation before we departed on our trip and it was 34 lbs. the occupants in the vehicle reported seeing no objects on the road, potholes or other road hazards--just a sudden pop and then pieces of black material flying by the vehicle. i do not have the remnants of the tire, which was replaced at the wal-mart in staunton, va, but i do have photographs taken at the site. the failure occurred immediately north of exit 225 (southbound) on i-81. this is approximately 160 miles from our home. allowing for a few errands before departing on our trip, i doubt the tire had more than 200-225 miles on it before it failed. the weather was fair and dry and the air temperature 86 f. i-81 is smooth and in excellent condition at the location of the failure. while i did not report the failure to the police, a virginia state safety patrol vehicle stopped and may have a record. the tread was relatively intact but appears to have separated from the rest of the tire. *tr | |||
| 01/01/1901 | 1 | ||
| 1996 jeep grand cherokee tires were the wrong size.***no answer required***. *mr the front cv axles, wheel bearings had to be replaced, the front drive shaft had to be rebuilt, transmission fluid replaced and new filter and new pvc gasket had to be replaced due to the wrong size tires being installed (too small). *tt | |||
| 07/04/2001 | 1 | ||
| While driving, tire blewout and caused consumer to lose control, vehicle flipped and crashed into an embankment, the right rear seatbelt came loose, there were three injuries,no specific tire information was given, claim 40-2530-292. *slc | |||
| 10/29/2000 | 1 | 05/01/1996 | |
| Complete blowout along straight piece of highway under normal conditions. luckily i was able to remain in controll of the vehicle, but the blowout could have easily caused the car to go out of controll resulting in serious injuries. *ak (dot number: mkp9 tiresize: 245/70r15) | |||
| 06/01/2000 | 0 | ||
| Consumer was traveling about 50mph on highway and noticed that vehicle was vibrating. she heard a noise, and lost control of vehicle and went into another lane of traffic. when she came to a stop, front right passenger's tires blewout. goodyear, wrangler gsa, p24570r15.*ak | |||
| 08/01/1998 | |||
| These particular tires were not made in the decatur,il plant; however when attempting to sell the vehicle all potential buyers walked away unless the wildreness at tires (regardless of where they were made) are replaced. i am not asking for a free set of replacement tires, but i would like to recieve a substantial discount to replace with other firestone tires that are not under suspension. thank you, j. burns. *ak (dot number: w2hl tiresize: p235/75r15) | |||
| 12/01/1995 | |||
| This vehicle came with 16 tires. the original spare was a donut . this was recalled . they gave me a 15 tire for a spare. how can the car be safely driven when it has 16 tires if i put a 15 spare on in an emergency. nut and was recalled . the dealer gave me a full size 15 spare tire. when i complained to him that the car came with standard 16 tires he said that is all we are obligated to give you. how can a car that came with 16 tires | |||
| 08/31/2000 | 4 | 03/01/1998 | |
| This tire is not considered part of the national recall due to the loaction of its production site; however, all four tires are splitting at the same point where the vd tires have separated from the wheel. the canada plant should be investigated and consumers should be allowed to have these tires replaced as part of the recall. *ak( dot number: vnhl tire size: p235/75r15 ) | |||
| 10/01/1996 | |||
| Cracking and seperation is begining on three tires with dot vn, fouth tire failed last year. inspected by firestone, they would not provide me with a determination as to how safe the tires were. they informed they were over inflated, 30psi. all i can get from firestone is the run around.( dot number: vn tire size: p235/75r15 ) | |||
| 05/06/1996 | |||
| Recall replaced compact to full size conventional tire, which is different in size. original size is 225 75 r15. new recall size is 245 70r15. this could result in different rotation speed. *ak | |||
| 07/01/1996 | 1 | 11/01/1995 | |
| Tire would not balance properly. (goodyear p 225/75r15 owl as). | |||
| 10/12/1996 | 1 | 03/03/1996 | |
| Two goodyear tire blew due to irregular wear. | |||
| TIRES - SIDEWALL | |||
| 3 | 04/01/1996 | ||
| Three different instances of tire failure: 1) bump of sidewall into curb at 10 mph resulted in hole in sidewall requiring replacement of the tire (occurred after 3 months of use). 2) blow-out of sidewall of a tire at 60 mph - required replacement of tire (after about 25,000 miles of use). 3) puncture of tire while driving over dirt/rocky road (public road - not off-road) at 15-20 mph after 25,000 miles of use (able to be repaired). (dot number: y7wap1c??? tiresize: p225/70r16) | |||
| 01/03/1997 | 2 | 04/25/1995 | |
| Engine check light comes on/off. also replaced tire due to defective sidewall and transmission bushing. *ak | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 04/01/2003 | 04/06/1999 | ||
| Aaa refused to mount spare tire on wheel when call for service due to manufacturer's recall 98v006000. consumer was advised by mfr that vin was not included in recall. *nlm *scc | |||
| 09/22/2000 | 1 | ||
| Recall 98 v 006 000/temporary space saver: front axle overheated due to temporary spare tire. manufacturer was notified, and informed consumer that this vehicle was not covered under that recall. *ak consumer found recall 98v006, but his vehicle was not included. vent tube from the front differential was spiiting burning oil into the engine compartment. *slc | |||
| 10/01/2000 | |||
| The tire provided for the spare tire recall is not the recomended tire size for the vehicle. the owners manual says only the factory specified tire can go on an all time four wheel drive vehicle. however jeep still provided a different tire size. in addition with the larger spare inside the rear compartment, you can no longer use the safety netting or the privacy cover because the tire is larger than the original spare. the safety netting is very important in a crash to keep objects from hitting occupants inside. you can now no longer use the netting. the manufacturer needs to provide the correct spare!!!*ak (tiresize: 245/75-16)( dot number: tire size: 245/75-16 ) | |||
| 03/01/2000 | 1 | 07/01/1996 | |
| Spare tire is a 15 inch tire, when normal used tires are 16inch, it states in owners manual that a smaller tire should not be used. dealership continues to provide consumer with a 15 inch tire. *ak recall 98v006 was received by consumer who took vehicle to dealer for repairs, dealer stated recall work was complete, however in the fall of 2000, consumer was attempting to use spare and noticed that it was still a 15 inch tire, consumer contacted another dealer who again installed the wrong 15 inch recall kit, now chrysler has decided instead to certify the 15 inch spare for the cherokee sport two wheel drive as a safe spare for this vehicle, consumer believes this is still unsafe and even the owner's manual states that if all tires are not of the same size and type, unpredictable handling may result. *slc | |||
| 1 | 07/01/1996 | ||
| Manufacturer recall spare tire, however size is smaller than other sized tires. mjs | |||
| 09/19/1999 | |||
| Recall 98v006000 for 1996 grand cherokee temporary spare tire. reporting of the same condition for this vehicle. temporary spare tire when used causes the front axle to overheat and force axle fluid out of seals, which results in a fire. dealer / manufacturer notified and refused to accept responsibility. can nhtsa help in this problem. *ak | |||
| 08/01/1998 | |||
| Spare tire is not the same size as other tires. therefore, when on, will heat transmission or create excessive heat, and driver cannot control vehicle while driving. manufacturer aware and contacted owner to remedy. problem still exists because the replacement tire is larger than original, and problem is created in reverse. provide further information. *ak | |||
| 10/03/1997 | 1 | 11/17/1995 | |
| Spare tire too small for quadra trac vehicle, resulting in ring and pinion gear damage. | |||
| 1 | |||
| Recall on the spare tire, however replacement tire might cause damage to axle if used. | |||
| Advised by nhtsa recall to have spacesaver spare tire replaced with a full sized spare tire as per recall. took vehicle to dealer for repairs. after picking up vehicle discovered that they had not fixed problem. in addition vehicle experiences sudden acceleration. | |||
| Consumer took vehicle in for recall service and dealer replaced spare tire with a smaller size. consumer questions the safety of a 15 inch spare on a vehicle with 16 inch wheels set according to owners manual specs. | |||
| 10/08/1996 | |||
| This is ref: a recall notice to have the spare tire replaced with a larger spare tire, because if the current tire is used, the vehicle is alleged to be able to roll over. 4 visits to dealership has failed to rectify problem. dealer always has some excuse, mis-information ect. | |||
| 04/08/1998 | |||
| Received a recall from the manufacturer about the spare tire. the dealer has ordered the tire twice. both times the tire was the wrong size. *ak | |||
| 11/03/1997 | 1 | 09/01/1995 | |
| Use of the undersized spare tire caused a fire. | |||
| 08/16/1997 | 1 | 04/25/1996 | |
| Compact spare tire was poorly designed and caused the differential to fail. instructions were unclear but driver drove less than 40 miles at a maximum speed of 40 mph before ir failed. | |||
| TIRES - TREAD/BELT | |||
| 02/10/2001 | 1 | 06/01/1996 | |
| Was driving on i35w heading south in tarrent county texas. was doing posted speed of 70m/hr and had the tread come off of the back right tire. vehicle was in 2 wheel drive at this time. lost control for a breif instant. got stoped safely, and put on spare tire. went to dealer to have vehicle checked 2 days later when open. found alinment was now off. had allinment fixed. went to firestone dealer in denton, tx and requested help. offered to replace tire with a new one. answer was not acceptable, because replacing one tire would give poor handiling characteristics. tried e-mailing firestone, got a reply about the recal of the tires that did not afect me. tried calling firestone, said they could not help. i do not feal safe driving my vehicle with firestones on it any longer and am wishing to try to get a different brand of tires to replace them. i can provide pictures of the damaged tire, and e-mail them upon request. *ak (dot number: 8xhl tiresize: p23575r15) | |||
| 08/04/2000 | 1 | 07/01/2000 | |
| Tread separated while driving on interstate. tire held air pressure. wife (lori) was able to control vehicle and pull over safely. blackwall was facing out( dot number: w2hl 1py tire size: p235/75r15 ) | |||
| 04/01/1996 | 5 | 01/04/1996 | |
| Hub casting error, resulting in grinding/knocking noise at slow speed; also, belt separation in three of four original tires. *ak | |||