Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | |||||
| 181998 | 04/10/1998 | 600763 | Some vehicles may experience bucking during wide open throttle (wot) acceleration. *yc | 06/05/1998 | |
| 081695REVA | 10/01/1995 | 08-16-95 | 46371 | Bulletin supersedes technical service bulletin 08-16-95, dated apr. 14, 1995. if the vehicle operator **repeatedly** presses and releases the set button with their foot off of the accelerator (a 'lift foot set' to begin speed control oper | 04/25/1996 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 10/09/2003 | 1 | ||
| The vehicle experienced sudden acceleration while the consumer was parking in driveway. *mr the vehicle struck a large tree. *scc *jb | |||
| 10/09/2003 | 100000 | 1 | 10/01/2001 |
| While pulling into the driveway vehicle suddenly accelerated and crashed into a tree. *ak vehicle went 70 feet from start over a patio , crushing all the furniture until it hit a maple tree. vehicle was totally wrecked, and air bags deployed. the engine was still racing, wheels were spinning, horn was beeping and there was smoke around the vehicle. the vehicle was still in drive. *ph *nlm | |||
| 07/25/2002 | 1 | 02/01/2098 | |
| Wiil not not move in reverse. moves forward in nreutral. lunges foward when put into park.*ak | |||
| 06/08/2002 | |||
| Nhtsa recall 02 v 053 000/manufacturer's recall b02 concerning inadvertent movement. vehicle was parked and idling when inadvertently it jumped out of gear and rolled in reverse. vehicle rolled over. dealer and manufacturer were contacted ,and informed consumer that vehicle was not covered under recall due to vin. feel free to provide any further information. *ak | |||
| 12/11/2001 | 1 | 02/16/2001 | |
| Consumer took gear shift lever out of the park gear and engaged drive gear, vehicle accelerated suddenly, hitting two parked cars, one moving truck, and was stopped by crashing into a garage. there were no injuries to report from this incident. no determination has been made as to the cause of this problem. *ak | |||
| 10/28/2001 | 25 | 03/01/1996 | |
| Engine rpms drop extremely close to 0 when braking and frquently nears stall... and sometimes does stall. i'd have to release the brake in order to prevent car from stalling. this is very dangerous when my intention is to stop or slow the car. the rpm fluctuates wildly between 0 and 600 when stopped at a stop light or in stop and go traffic or slowing down. this is extremely dangerous when coming off of a curved freeway ramp... the engine stalls... power to the steering wheel is lost. i've reported this to my jeep dealer several times and each time, they were unable to fix the problem. please help. this problem started occurring w/in the first year of my car purchase when there was very little milage on it.*ak | |||
| 09/25/2001 | 1 | ||
| Consumer put gear into park and started to exit vehicle. vehicle suddenly started rolling backwards, and in an attempt to stop, attempted to apply pressure to brake pedal, but instead consumer's foot applied pressure to accelerator pedal. this resulted in vehicle accelerating backwards, and crashing into another vehicle. please provide any additional information / attachments. *ak | |||
| 01/01/2001 | 12/01/1996 | ||
| When parked on an incline/engine low overnight, transmission does not engage when shifting from park to drive. if the driver depresses the accelerator, a hard engagement into drive may occur with a sudden and unexpected jump forward of the vehicle. this cause of this problem could not be identified by the dealer. the owner of the vehicle insisted upon complete replacement of the transmission. dealer has agreed to replace the transmission after the vehicle had been out of service for 30 days.*ak | |||
| 08/01/1999 | 4 | ||
| At 40000 miles vehicle was at a stop in park, consumer then put vehicle in reverse, and vehicle did not move. less than a minute later, vehicle suddenly went backward. gear indicator showed it was in reverse. dealer suggested consumer might have had vehicle serviced, and wrong transmission fluid was used. since then, this happened at least 4 more times, also, once vehicle was put in drive from park, and it took about a minute before vehicle lurched forward. gear selector also showed it was in drive. dealer could not remedy.*ak fuel pump assembly and fuel tank was replaced, vehicle would crank, but would not start. *slc | |||
| While vehicle was in park with a boat hooked on back, it took off into reverse without warning ,causing boat to come through back window. also, causing vehicle to roll backwards into water. driver had to jump in car and put the car in drive to get control again. dealer said vehicle was functioning properly at time of incident. *ak | |||
| 05/07/2001 | 1 | 08/01/1998 | |
| The jeep was idling in park when it accellerated in rerverse. i was dropping my children off at school and was standing next to the vehicle at the time. my 16 year old son was retreiving his book pack and baseball equipment from the back of the jeep. the jeep accelerated in reverse and pinned him between the jeep and a volvo stationwagon behind us. i jumped into the car and pulled forward to release my son. police and medics were immediately called to the scene. luckily, my son's injuries were not serious. damage to the hood of the volvo amounted to about $1300. after seeing a local news report on similar incidents involving jeep grand cherokees, i believe my grand cherokee has experienced a similar failure. the results could have been catastrophic!.*ak | |||
| 11/14/1996 | |||
| Vehicle was parked with engine running, emergency brake not applied. vehicle suddenly went backward, and was stopped by 3 vehicles parked side by side. damage to vehicle was $ 3000.00-$ 4000.00. no injuries.*ak | |||
| 08/15/2000 | 0 | ||
| When pressing on accelerator to pass another car consumers vehicle will start jerking and slowing down. once, another car was coming on the opposite side, and consumer came close to having a collision. last year, whenever using cruise control, air conditioner would shut off. took vehicle to dealer, and they replaced the sensor kit throttle position, but jerking still exists. consumer feels this is very unsafe. *ak | |||
| 02/09/2000 | 1 | 04/01/1998 | |
| Purchased vehicle from mccune chrysler-plymouth-jeep as a previosly owned vehicle that just finished a lease. on 02/08/2000, while driving home from bowling, the transmission would not upshift causing the engine rpms to climb to 4-5,000 rpm's (continued home, 7 miles). wife next day 02/09/2000, took kids to school and on the freeway to her mom's house ( a distance of only 5 miles), transmission failed to stay engaged, she crept home at about 5-15 mph. this transmission was serviced every 12-18,000 miles. the last service done was at 70,150 miles, (atf+3, filter&gasket)failure happened at 77,740 miles, i was stunned! i called mccune and asked if there was a recall and if there was anything that they can do, i was given an estimate of $2,200+, and was told there was no recall. i took the jeep down to a local transmission shop (coronas transmission) and was told that the transmission was burnt up. went to get a second opinion at aamco, given estimate of $1800+. i was so disappointed that a top-of-the-line jeep grand cherokee limited 4x4 failed to perform at such a low mileage. in my disheartened state, on 02/11/2000 i traded my pride and joy (took a heavy loss) for a ford expedition xlt. as much as i loved my jeep's styling, performance and luxury, i will never buy another. *ak | |||
| 06/10/1997 | 1 | 04/01/1996 | |
| Multiple rear axle problems, each diagnosed by owner prior to failure. (the dealer didn't want to admit there was a problem) this vehicle has averaged one new rear axle every year, including this year which i am waiting on parts. the engine's faulty mass airflow sensor quit operation while driving down the rocky mountains on some switchback roads. the engine abrubtly quit running, causing the vehicle to loose steering and braking control. only quick thinking by using the parking brake saved the four people in the vehicle from eminent death. the engine reluctantly restarted after a few seconds and we continued down the mountains. however, a few minutes later the engine died without warning for a second time and we were forced to hold the jeep on the mountainside with the parking brake engaged. i can't believe no one has died from this vehicle! this situation has occured on two separate trips, approximately one year apart, after reprogramming the engine management computer, and replacing the mass airflow sensor and remapping the engine management computer for a second time. for the first two years i owned this vehicle, it was in the shop over 36 times for warranty related repairs. what a piece of junk!( dot number: tire size: p225/65r16 ) | |||
| 08/28/1999 | 2 | 03/22/1999 | |
| On august 28, 1999, while driving, the steering wheel and front tires began shaking violently, the vehicle went out of control and jumpbed the curb on the highway, there was no damage done to the vehicle, however the driver who is pregnant experienced cramping in the stomach and was ordered by her doctor to spend the weekend in bed. the dealer stated that the steering gear was worn, the center link needed repair, and that both tie rods needed replaced. on october 9, 1999, the vehicle hit a sink hole causing it to shake violently and for the front end to wobble, the vehicle hit a guardrail and damage was done to the vechile. the cruise control didn't work properly. the airbag light was illuminated. | |||
| 06/20/1999 | |||
| When traveling and upon approaching an intersection, depressed the brake pedal and vehicle continued to maneuver, causing extended stopping distance, and resulting in unwanted acceleration. consumer has contacted the dealer . please provide any further details. *ak | |||
| 09/30/1995 | 4 | 09/01/1995 | |
| I think my car should be declared a lemon. | |||
| Advised by nhtsa recall to have spacesaver spare tire replaced with a full sized spare tire as per recall. took vehicle to dealer for repairs. after picking up vehicle discovered that they had not fixed problem. in addition vehicle experiences sudden acceleration. | |||
| 03/01/1998 | 08/01/1995 | ||
| While waiting at a stop sign vehicle suddenly accelerated for no reason, possible cause faulty throttle sensor. also, jeep has a higher bumper than mid-sized toyota and went over bumper of toyota, causing damage. *ak | |||
| 3 | 11/01/1996 | ||
| The rpms will surge between 0-750 when stopped at a stop sign or in stop and go traffic. this is a safety hazard because if the foot slips off the brake in heavy traffic vehicle stalls. | |||
| 08/01/1996 | 11/01/1995 | ||
| The vehicle was on cruise control. when the resume button was hit the vehicle accelerated suddenly, causing the vehicle to go into a spin. the dealer has not been notified. *ak | |||
| 2 | 12/11/1995 | ||
| Sudden acceleration twice, once causing accident. | |||
| 05/02/1997 | |||
| While vehicle was being washed through the automatic car wash and the attendant shifted vehicle from neutral to drive, vehicle accelerated out of control. vehicle was stopped by using emergency brake. *ak | |||
| 03/14/1996 | 0 | 01/01/1996 | |
| Driving vehicle, started to brake; for no apparent reason vehicle suddenly accelerated, took to a dealership; they could not find the problem & would not try to fix problem. *ak | |||
| 05/01/1996 | 1 | 04/01/1996 | |
| Cruise control inoperative. | |||
| 10/16/1996 | 1 | 02/26/1996 | |
| Vehicle surges. | |||
| On several occasions, auto-transmission will engage into neutral while in motion. 2) engine accelerates/deaccelerates w/no warning or may stall. please describe | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| While driving at low speeds, and driver applied brakes vehicle continued to accelerate at high speeds. this resulted in an accident. please provide more details. ts | |||
| 06/26/2001 | 1 | ||
| Pe 01 021/ rolled away in park: vehicle inadvertently jumped out of gear into reverse on several occasions. consumer was able to apply brakes before it took off. dealer / manufacturer were not notified at this time, also, a clunking would appear after applying accelerator pedal.*ak *slc | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 02/01/2001 | 25 | 02/01/1998 | |
| Ideling problems has never been corrected. have spent approximately $1000 in repairs. i'm wondering if this is related to the recent publicized jeep grand cherokee problems. *ak | |||
| 10/02/1997 | 1 | ||
| Idle air control motor unit failed. mjs | |||
| VEHICLE SPEED CONTROL - LINKAGES | |||
| 03/02/2001 | 1 | ||
| While driving on freeway and going up hill there is a hesitation coming from engine. dealer has been contacted. please provide any further information.*ak consumer states the transfer case is binding on turns and the gears tend to click when driving over 70 mph. *slc | |||
| 1 | 01/01/1996 | ||
| Intermittently when brakes are applied vehicle revs to a high rpm. also, while making a turn, vehicle will stall out and die. dealer has inspected vehicle several times, and has not been able to correct problem.*ak there was a crack in the bracket for the power steering pump which disabled the fan belt. consumer states vehicle has experienced electrical problems. *slc | |||
| 07/07/1997 | |||
| While backing into a parking space the vehicle accelerated in reverse, hitting a pillar. the rear part of the vehicle's body was almost pushed up to the front doors from impact. *ak | |||