Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - GLASS, SIDE/REAR
07E104000SAFELITE FULFILLMENT, INC. E (Equipment)165701/15/2008MFRCHRYSLER GROUP LLC12/11/200712/11/2007571205
Defect SummaryCertain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials.
Consequence SummaryIn the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass.
Corrective SummarySafelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008.
NotesThis recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
24179712/31/1997600490A revised cowl plenum screen has been released which contains a fine mesh screen to minimize debris from entering the heater a/c housing. *yc05/18/1998
VISIBILITY - SUN ROOF ASSEMBLY
23149709/14/199751953Roof/sun roof leaks. *tw07/17/1997
VISIBILITY - WINDSHIELD
23179704/04/199751936Wind noise at the sides of the windshield. *tw07/17/1997

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
09/16/1996108/12/1996
 Heater failed.
07/15/1996102/26/1996
 Vents leak.
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
09/02/1997908/01/1996
 Air bag light comes on, door locks cycle and windows will not operate. the onboard computer records the fault. this has occured many times over the last 28,000 miles. the dealer has replaced most of the air bag elements twice and the door lock switches. the jeep has been to the dealer 9 times, worked on for 59 days, driven by the dealer 1141 plus miles and the failure observed by the dealer. the failure still exists.
04/01/19962
 Power control module failed due to loose plug.
12/02/19961
 Power windows failed.
VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR
06/23/1999111/01/1995
 Rear windshield wiper motor failed. yh
VISIBILITY - SUN ROOF ASSEMBLY
10/21/1999101/01/1997
 Sunroof rusted out- replaced by dealer, automatic door locks failed and vinyl paneling peeled- both thing replaced by dealer. check engine light came on for no reason- sensor replaced twice by dealer.
VISIBILITY - WINDSHIELD
102/01/1996
 No summary listed for above vehicle. *ak
06/02/19961
 Replaced defective window seal. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER
06/22/200715500010007/01/2004
 Problem... driving down the road or stopped at light or in the middle of a turn or on expressway... it would shut off without warning, sometime it would restart immediately, sometimes not!!!... extremely dangerous situations developed, which i was lucky!!! 1996 jeep grand cherokee, 4.0 , 6 cyl.... spent 6 months doing repairs/ replacement parts and many ,many dollars spent tracking down part after part. using diagnostics machine to determine faulty part... problem was the power control module ( pcm or ecu same part) was defective and either was misreading codes or giving out bad codes to parts (like to the crank shaft position sensor or the coil, or the 01 or 02 ox sensors or it goes on and on and on). not sure how it works but you get my drift. since signing up with cnet.com, have found many people across america with the same issue on jeep with different years (1994/2000) and models. to search... look up jeep stalls or jeep fixed and you will see other topics and forums around that topic and you will also see where the manufacture doesn't know how to address the problem either. another possible recall issue is the screws that hold the pcm might be too long and are grounding out the unit after paint wears off on firewall... important to read all articles and different forums!!! ... is a must lastly... instead of replacing pcm's, is it possible to have the pcm re flashed under recall??? i'm stretching, but maybe electrical power storms and rain is causing parts to defect??? lastly... jeep parts consists of module power units that work or don't work but the pcm reads the codes and adjusts the workable of the motor... another issue is that there are several issues that will shut down the motor besides the fore mentioned parts... ie... asd relay, the security system, door locks, steering column, the electronic key, the back windshield wiper... *tr
08/01/1996
 I sent a detailed letter to daimler chrysler after being refused by dealer. they only refunded my money for the cost of the front rotors. they would not reimburse me for the labor charges. i can't understand how they can do that when i had them replaced before the recall. that should show there is a problem. i wrote about all my problems with this lemon but i could not claim it was a lemon because i was leasing it at the time and in pa, a vehicle can only be declared a lemon when it is purchased, not leased. very dissatisfied with daimler/chrysler because they simply washed their hands of the entire problem. i have other problems to report, along with the receipts to prove they were investigated but nothing was ever done to correct the problems. please contact me to forward all receipts proving complaints before warranty expired. thank you
203/01/1996
 Rear wiper design causes poor visibility due to failure of the wiper blade to contact the rear windshield.
112/05/1995
 Windshield wipers turned on and off with out beng engaged.
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
06/23/1999111/01/1995
 Front sway bar link and bushing failed. also, rear windshield wiper motor failed. *ak
06/23/1999111/01/1995
 Rear windshield wiper motor failed. yh
06/01/1996
 Water pump replaced 2 times by dealer, air conditiong compressor continues to fail. front end vibrates when braking from 35 m.p.h. + causing to back off on the brakes and reapply. rear wiper motor failed. all 4 interior door panels peeled and replaced by the dealer.
12/18/1998106/01/1996
 Rear windshield wiper was seldom used (3- 4 times only). when first used this year, it stopped after a couple of wipes. dealer replaced motor. *ak