Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | ||||||||||||||||
| 97V080000 | CHRYSLER CORPORATION | from 07/01/1996 to 09/15/1996 | V (Vehicle) | 125000 | 07/15/1997 | MFR | CHRYSLER GROUP LLC | 05/16/1997 | 05/23/1997 | |||||||
| Defect Summary | The electrical circuit design allows the potential for an inadvertent air bag deployment upon vehicle ignition shut down. | |||||||||||||||
| Consequence Summary | Unexpected air bag deployment can result in occupant injury. | |||||||||||||||
| Corrective Summary | Dealers will replace the air bag electronic control module with a newly designed module. | |||||||||||||||
| Notes | Owner notification began during july 1997. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-853-1403.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 082700 | 09/29/2000 | 6092304 | Subject regarding non-deployed airbag handling procedures. *tt | 12/04/2000 | |
| 970919083297 | 09/19/1997 | 54423 | Authorized airbag deactivation for medical necessity. *yc | 04/07/1998 | |
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||||
| 083799 | 11/12/1999 | 081798C | 6089800 | Daimlerchrysler corporation is now offerinb airbag on / off switches for selected vehicles. *tt | 02/25/2000 |
| 081798 | 12/30/1998 | 603153 | Subject regarding airbag on - off switches. *yc | 02/05/1999 | |
| 081798 REV B | 09/18/1998 | 081798 REV A | 602450 | Subject regarding the airbag on-off switches. *yc | 11/05/1998 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 01/09/2011 | 224000 | ||
| 1997 jeep grand cherokee laraedo 4 wheel drive | |||
| 12/29/2005 | 40000 | 1 | 05/01/1997 |
| 1997 jeep grand cherokee air bags did not deploy. *ts ***no ans required*** the vehicle was involved in a head on collision with a big rig. the insurance company deemed the vehicle a total loss. *nm | |||
| 06/19/2003 | 135298 | 2 | 10/22/1996 |
| I was driving 45mph when this vehicle entered the road without looking the traffic and i hit her on the back with my 1997 jeep. the passenger seat belt didn't lock, causing my daughter going forward and injuring her neck; plus both air bags didn't deploy. *ak | |||
| 08/01/2002 | 1 | 11/01/2096 | |
| Horn stuck on aproximately 6 times over the past year.dealer states bad horn contacts.had horn contacts replaced in steering wheel,dealer says defective airbag prohibits horn from working.horn now stays on all the time.dealer wants $700.00 to replace defective air-bag.in the process of contacting chrysler home office. | |||
| 07/30/2000 | 1 | 11/01/1999 | |
| Vehicle hydroplaned going 70 mph and went off one side of road. vehicle jumped back onto road and jumped ditch in middle of interstate. vehicle crashed into opposite bank of ditch at approximately an 80 degree angle, crushing in front end from middle of hood over to drivers side of vehicle. air bags did not deploy. vehicle pivoted toward passenger side, rolled over onto roof and came to a stop. the vehicle was considered a total loss by insurance. judging by amount of damage to front end, the air bags should have deployed. jeep was contacted and they sent an investigator. i called jeep early one morning and they stated they did not have all the information to tell me why the airbags failed. fifteen minutes later a jeep rep. called and stated the air bag system is working properly and they were not supposed to deploy. how did they get all the info needed in fifteen minutes? the vehcile hit hard enough at that angle to jar rear window on passenger side loose to where it was only hanging on by bottom seal. i made sure to take pictures showing the amount of damage to vehicle. | |||
| 12/30/1999 | 0 | ||
| Airbag warning light came on only in the winter. consumer took vehicle to dealer, and they said that consumer would have to replace the airbag control module. consumer insisted this is problems was the same problem as indicated in recall 98v050000. *ak | |||
| 09/17/1997 | 0 | ||
| Received recall notice (#97v08000). called dealer 3 or 4 times to set up appointment. informed they can do the work. no parts. *ak | |||
| 06/16/1997 | |||
| While driving at 40 mph the vehicle had a frontal collision and both driver and passenger airbags did not deploy which did not protect the occupant. | |||
| AIR BAGS - FRONTAL | |||
| 02/18/2011 | 198000 | ||
| Tl. the contact owns a 1997 jeep grand cherokee. the contact stated while driving 40 mph the vehicle crashed into another vehicle. during the crash none of the air bags deployed and the vehicle was destroyed. the contact was not seriously injured during the crash and the other driver suffered a broken arm. the contact has not called the manufacturer. the failure mileage was 198,000. jo | |||
| 08/16/2003 | 110000 | 2 | 01/30/1999 |
| Crossed into intersection and hit a vehicle broadside traveling aprox 55mph (i was almost stopped). extensive front end impact damage to jeep. will probably be totaled. neither driver, or passenger airbag deployed.*ak | |||
| 01/25/2003 | 55000 | 2 | 01/01/1997 |
| Drivers side air bag failed to deploy | |||
| 10/30/2002 | |||
| While traveling about 35mph on the highway he t-bone another vehicle. and the dual airbag didn't deploy. please provide additional information. dealer is aware of the problem. ts | |||
| 11/18/2001 | 1 | 05/01/1997 | |
| While driving 35 mph and without warning, vehicle was involved in a head on collision. upon imact, air bags did not to deploy. consumer suffered minor injuries, vehicle was totaled. *ak consumer and passenger of the vehicle both suffered back and neck injuries. both are required to have physical therapy. *jg | |||
| 05/13/2002 | |||
| While driving 25 mph on smooth road both airbags deployed. consumer suffered scratches and bruises.*ak | |||
| Vehicle was involved in a frontal collision and upon impact air bags did not deploy. manufacturer will be contacted. please provide further information.*ak | |||
| 02/18/2002 | |||
| Frontal airbags did not deploy upon impact, causing consumer to rear end a vehicle. dealer and manufacturer were not contacted.*ak | |||
| While driving vehicle 50mph accident occurred, and frontal air bags did not deploy. please provide any furhter information.*ak | |||
| While driving 50mph accident occurred, and frontal air bags did not deploy. please provide any furhter information.*ak | |||
| 10/13/2001 | 1 | 05/01/2000 | |
| All damage to front section, no air bags deployed. *ak | |||
| 07/27/2001 | |||
| While traveling around 45 to 50 mph consumer's vehicle impacted another vehicle entering an intersection. both frontal air bags failed to deploy. vehicle has not been examined to determine cause of the problem. please provide any additional information/attachments. *driver suffered whiplash.*ak | |||
| 06/16/2000 | 1 | 04/01/2000 | |
| Despite $7500 in damage, the collision failed to deploy any of the airbags. the manufacturer was informed but chrysler customer service employee was not interested in taking down the information. *ak | |||
| 03/15/2001 | |||
| Frontal air bags failed to deploy. consumer hit another vehicle when other vehicle crossed in front of her while traveling at approximately 35 mph. impact occurred on right front of consumer's vehicle ,causing $7500.00 in damage. please provide any additional information/attachments. *ak | |||
| 04/01/2000 | |||
| Jeep in question, hit black ice and flipped over guardrail .neither of airbags deployed, front bumper tore off. jeep was turned off at completion of rollover, and still broke into flames. *ak | |||
| While traveling 50-55 mph in rain vehicle skidded out of control, resulting in an accident. upon impact, airbags did not deploy without indication . please provide further information. *ak | |||
| 01/30/2000 | 1 | 11/01/1997 | |
| Vehicle was involved in an accident. forced off the road, vehicle struck two trees and rolled over three times. both air bags failed to deploy. dealer notified. *ak | |||
| 01/30/2000 | 1 | 10/21/1996 | |
| Consumer was traveling in light snow and doing 5-10mph with foot on the brake and abs engaged. vehicle suddenly accelerated, causing him to rearend vehicle in front. no one was hurt, but the airbags didn't deploy. *ak | |||
| 12/16/1997 | 1 | ||
| Was traveling about 35mph, when vehicle was involved in an accident with another vehicle. upon impact with the vehicle, the air bags did not deploy, no injuries. insurance company had vehicle repaired. *ak | |||
| 09/03/1998 | 08/01/1998 | ||
| While traveling 45-50 mph, driver hit a car that pulled out in front of him/her; neither air bag deployed nor did the set belt catch. the engine caught fire, the frame of the vehicle was bent and there was considerable damage to the front. | |||
| 06/05/1998 | |||
| Vehicle was involved in a head- on collision at 45 mph, and the airbags did not deploy. driver sustained injuries. manufacturer has been notified. *ak | |||
| 09/05/1997 | 0 | ||
| Received recall notice (#97v08000), called dealer. took vehiclein for repairs. later, picked vehicle up. noticd there was no horn & no driver's side air bag. dealer said had no parts & mfgr said does not know when parts will be available or in stock. *ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 10/02/2009 | 140000 | ||
| Tl* the contact owns a 1997 jeep grand cherokee. while driving 30 mph he rear-ended another vehicle. the vehicle was severely damaged, and none of the air bags deployed. consequently he sustained major injuries to his neck, chest and legs. the vehicle was towed to his place of residence. the vehicle was repaired according to recall# 97v080000 (air bags: frontal: sensor/control module) in 1997. a technician from the dealer was in the process of determining the cause of the failure. a police report was available. the failure and current mileages were 140000. | |||
| 06/23/2003 | 1 | 06/01/2000 | |
| The electrical circuit design allows the potential for an inadvertent air bag deployment upon vehicle ignition shut down. dealers will replace the air bag electronic control module with a newly designed module. the consumer's vehicle experienced the same problem. however, the vehicle was not recalled due to the vehicle identification number. *ak *ts | |||
| AIR BAGS - SIDE/WINDOW | |||
| On a rainy evening as vehicle was approaching a stop sign it veered into another vehicle, and driver's side airbag didn't deploy. *ak | |||
| 04/29/1998 | 4 | 05/01/1997 | |
| The main problem is that my daughter was in an accident on nov. 12, 1998. she collided with a g20 van. the van has a small dent in the driver side door. our jeep is a wreck!! we are not sure if it is a total or not yet. the front is gone. the consol between the driver and passenger seats is bent and not able to close. therefore i assume that the inside of the frame is bent. our bumper was in the street and it was styrofoam. the air bags did not deploy!!! my daughter, who was wearing a seat belt, was thrown forward and dislocated her knee cap. i can't believe that this car folded like this. the gentleman in the other car was fine. by the looks of this car we are lucky that my daughter is alive! the other problem is that the car has been repeatedly brought back to the dealer because of mold and mildew. the seals in the windshield and the rear windows and under the car have been sealed over and over. the rug has been replaced and shampooed over and over. this car is a lemon!! this car is a lease car. i have listed us as the owners but actually it is the lease company. please advise me as to what to do. | |||