Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
| 0800600REV | 12/29/2000 | 080600 | 618049 | Subject regarding wire splice repairs. *sb | 04/03/2001 |
| 181297 | 03/14/1997 | 6088886 | Concerns with erroneous mil illumination. drivability improvement. *nlm | 01/11/2000 | |
| 0832097 | 09/19/1997 | 6088834 | Information regarding nhtsa authorized airbag deactivation for medical necessity. *nlm | 01/10/2000 | |
| 082897 | 09/08/1997 | 6088826 | Concerns with liftgate ajar switch terminal corrosion. *nlm | 01/10/2000 | |
| 083497 | 09/19/1997 | 6088838 | This bulletin involves door locks cycle when rear window defogger is turned off. *nlm | 01/10/2000 | |
| 083997 | 11/28/1997 | 6088845 | Vehicle may experience remote keyless entry transmitter batteries discharge prematurely. *nlm | 01/10/2000 | |
| 082797A | 09/26/1997 | 08-27-97 | 6088814 | Vehicle may expereience inoperative cd player sales code raz radio. *nlm | 01/07/2000 |
| 081997A | 07/25/1997 | 08-19-97 | 6088799 | Information regarding fuel gauge accuracy. *nlm | 01/07/2000 |
| 082097 | 05/16/1997 | 6088801 | Information regarding garage door opener. *nlm | 01/07/2000 | |
| 080799 | 03/12/1999 | 604705 | Information regarding power distribution center (pdc) service. *tt | 05/10/1999 | |
| 084498 | 12/11/1998 | 603102 | Subject on memory power seat travel range. *yc | 02/02/1999 | |
| 081997 | 07/25/1997 | 52981 | Concerns with fuel gauge not reading accurately. *yc | 11/06/1997 | |
| 233597 | 07/11/1997 | 52990 | Complaints may be recieved related to speaker buzz at rear door speakers. *yc | 11/06/1997 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| 083997 | 11/28/1997 | 54162 | Condition with keyless entry (rke) transmitter batteries discharge prematurely. *yc | 03/30/1998 | |
| ELECTRICAL SYSTEM - IGNITION | |||||
| 184898 | 12/30/1998 | 603144 | Subject regarding ignition system cross fire/ secondary ignition wire induction. *ak | 02/04/1999 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| 182198 | 06/05/1998 | 601583 | Service caution on powertrain control module ( pcm ). *yc | 08/12/1998 | |
| 181497 | 05/09/1997 | 51961 | Rough running engine with hex codes $28, $6a, $9b or $ba. *tw | 07/17/1997 | |
| 080197 | 02/03/1997 | 51278 | Jtec powertrain control module wiring harness connector repair packages. *jd | 06/27/1997 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 080600 | 02/25/2000 | 609995 | This bulletin provides a revised wire splice procedure and related parts. *tt | 04/12/2000 | |
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||||
| 183197 | 01/30/1998 | 6089145 | Conditions on obd ii misfire monitor. *nlm | 01/13/2000 | |
| 082797 | 07/18/1997 | 52983 | Concerns with cd player not accepting cd when attempting to insert the disk into the radio. *yc | 11/06/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 10/29/2010 | 164577 | 1 | |
| Driving at steady 35 mph engine started to stutter,lost power and stalled unexpectedly. took a few times cranking to restart,finally started. this has occurred intermittently with no warning or dash indicator like check engine light coming on. numerous repair attempts and thousands spent since,problem still occurs now average of twice weekly. occurs at different speeds,temperatures and conditions. have found online reference to many similar stalling problems for people around us. dealer said there is no recall or bulletins that would help fix,very hard to diagnose. finally found that if jiggle wire connector to engine e.c.u. could make engine stall. e.c.u. has been replaced but website electrical engineer said the wiring pulls down on the connectors eventually fracturing the solder holding connector pins against inner connections causes this.he proved by resoldering as needed but said the wire routing and 90 degree angle to the connectors will cause recurrence. *tr | |||
| 10/29/2010 | 164577 | ||
| Driving at steady 35 mph engine started to stutter,lost power and stalled unexpectedly. took a few times cranking to restart,finally started. this has occurred intermittently with no warning or dash indicator like check engine light coming on. numerous repair attempts and thousands spent since,problem still occurs now average of twice weekly. occurs at different speeds,temperatures and conditions. have found online referance to many similar stalling problems for people around us. dealer said there is no recall or bulletins that would help fix,very hard to diagnose. finally found that if jiggle wire connector to engine e.c.u. could make engine stall. e.c.u. has been replaced but website electrical engineer said the wiring pulls down on the connectors eventually fracturing the solder holding connector pins against inner connections causes this.he proved by resoldering as needed but said the wire routing and 90 degree angle to the connectors will cause reoccurence. | |||
| 03/14/2007 | 150000 | ||
| Tl- the contact owns a 1997 jeep grand cherokee. the contact stated that the driver of the vehicle was attempting to stop when the vehicle stalled without warning. the vehicle could not be restarted. the vehicle was towed to the dealer for inspection where they advised the contact that the central computer needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified and stated that the vehicle was not included in any recalls. the failure mileage was 150,000. kmj | |||
| 03/14/2007 | 150000 | ||
| Tl- the contact owns a 1997 jeep grand cherokee. the contact stated that the driver of the vehicle came to a stop and the vehicle stalled without warning. the driver attempted to restart the vehicle but the vehicle would not restart. the vehicle was towed to the dealer for inspection an they stated that computer needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified and they stated that the vehicle was not included in a recall. the failure mileage was 150,000. ap | |||
| 05/01/2012 | 158000 | ||
| Tl- the contact owns a 1997 jeep grand cherokee. while driving approximately 60 mph, the vehicle suddenly stalled without warning. the contact smelled a gasoline fuel odor in the vehicle after it stalled. there was also a failure with the turn signals intermittently not illuminating. the vehicle was taken to an independent mechanic for diagnostic. the mechanic was unable to diagnose the failure. the failure continued. the vehicle was not repaired. the approximate failure mileage was 158,000. kmj | |||
| 05/01/2012 | 158000 | ||
| Tl- the contact owns a 1997 jeep grand cherokee. while driving approximately 60 mph the vehicle suddenly stalled. the contact smelled a fuel odor in the vehicle after it stalled. there was also a failure with the turn signals intermittently not illuminating. the vehicle was taken to an independent mechanic for diagnostic. the mechanic was unable to diagnose the failure. the failure continued. the vehicle was not repaired. the approximate failure mileage was 158,000. da | |||
| 03/12/2008 | 183741 | ||
| Vehicle will shut off intermittently, regardless of speed, outside temperature, length of time engine runs, or any other conceivable factor. a few weeks ago, i drove it to a town 30 miles away and back with no issue. the next time i drove it, the engine shut off two blocks away from my residence. there is no pattern to the malfunctions nor computer codes to download. have replaced computer, connectors to computer, crankshaft sensor, camshaft sensor, and many other numerous parts. various mechanics have been unable to diagnose, some have given up due to frustration. chrysler dealerships deny ever hearing of the problem, however, i have met three other grand cherokee owners in person who have had identical issues. internet searches will reveal numerous complaints for this vehicle. | |||
| 07/13/2011 | 89000 | ||
| Engine stalls either at speed or during idle after 20 minutes. will continue to stall for about 4 minutes, sometimes very hard to start during this time. then vehicle will run fine with no problems for several hours. the next day, or after vehicle has been sitting for several hours, the process will start again. every day it will stall after about 20 minutes - sometimes while turning, which will cause a total loss of steering ability, or while on the freeway, or while at a red light or intersection. i narrowly escaped an accident when it stalled and a big rig almost slammed into me. i have been stranded in the middle of a busy intersection multiple times because of this. when the car stalls, sometimes it runs very rough and backfires, which caused the catalytic converter to blow out. now the catalytic converter rattles and caused my emissions test to fail with high no(ppm) output. i'm going to need to change the pcm and the catalytic converter to fix this, but this was covered under a recall for 1996 vehicles with this same problem. jeep issued an emissions recall in late 2006 to update the powertrain control module (pcm) software on certain 1996 vehicles. as part of the recall, the catalytic converter will also be inspected for damage and replaced as necessary. 1997 vehicles experiencing the exact same problem were not included in this recall for some reason. please include the 1997 vehicles in this recall. | |||
| 12/09/2011 | 163657 | ||
| While driving on highway jeep lost power then stalled and would not start up right away, after 10 minutes it restarted and was ok. once again today it did the same thing and after taking it to a repair shop they said that the engine computer must be replaced. | |||
| 07/01/2007 | 90000 | ||
| Since 2007 the jeep has stalled without warning and there has been trouble with interior lighting. recently a aaa emergency repair truck changed the battery and suggested new battery clamps. a visit to an auto repair store revealed that the clamps on the car were the wrong size. when the auto store worker replaced the clamp with the correct size the lighting system started to work. it has been several weeks and there has been no stalling. i think the clamps were the original ones on the vehicle. | |||
| 09/21/2011 | 153000 | ||
| Tl-the contact owns a 1997 jeep grand cherokee. the contact was driving 40 mph when the vehicle stalled without warning. the contact was able to restart the vehicle only for it to stall a second time. the contact took the vehicle to a local mechanic for diagnostic testing which resulted in a faulty ignition coil. the mechanic replaced the ignition coil but the repair did not remedy the stalling failure. the mechanic suggested that the computer be changed in the vehicle but warned the contact that the replacement may not remedy the failure. the contact was concerned because no one could determine the cause of the failure. the failure mileage was 153,000. kmj | |||
| 09/21/2011 | 153000 | ||
| Tl-the contact 1997 jeep grand cherokee. the contact stated while driving 40 mph the vehicle stalled. the contact was able to restart the vehicle only for it to stall again. the contact took to a local mechanic for a diagnostic test. the test results shown a faulty ignition coil. the mechanic replaced the ignition coil but that did not remedy the stalling. the mechanic suggested the computer be changed in the vehicle but warned the contact the replacement may not remedy the stall. the contact know one can determine the problem with the vehicle especially since there is no check engine light illuminated. the failure mileage was 153,000. jo | |||
| 01/19/2011 | 169000 | ||
| My 97 jeep grand cherokee stalls intermittantly. usually somewhere between 15 and 60 miles per hour. no warning, no lights and no shudders;it just quits. most times it will restart on its own but lately it has taken longer to restart. the crankshaft position sensor, throttle position sensor, idle air control valve, coil, sparlk plugs, spark plug wires, distributor cap, rotor and cam shaft position sensor have all been changed or checked. i am currently running the car with a large hose clamp around the computer and it's plugs. so far my fix is working. my stalls have occured on straight roads, in a curve i believe this problem could lead to a loss of control due to no power steering/brakes when the car is dead. | |||
| 10/27/2010 | 171000 | ||
| I have a 1997 jeep grand cherokee that stalls. hot or cold, night or day, idling at a light or going 75mph down the interstate. i have had the fuel pump replaced, the fuel system cleaned, the o2 sendor replaces, the water pump replaced, the crank sensor replaced, the map sensor replaced, and the ignition coil replaced (i do still have the old ignition coil). it's in the shop now, and after doing some online research, i have found hundreds of people having the same problem, most of them being charged an outrageous amount of money by jeep dealers who, ultimately, do not fix the problem. i would not be so concerned, but like many jeep owners, i have small children. the problem started almost a year ago, happens daily, and if it should happen on a busy road or highway when i am going 60+mph, i am concerned about my safety and that of my kids. | |||
| 12/13/1997 | 143000 | ||
| Tl- the contact owns a 1997 jeep grand cherokee. the contact stated that the head light dimmer switch has been replaced three times since he has owned the vehicle. he stated that that the switch can short out and cause a fire. he also stated that while going down the highway the lights will go on and off. the failure has been occurring since he has owned the vehicle. chrysler was contacted and they are aware of failure and the parts were on backorder. the failure and current mileages were 143,000. rd | |||
| 02/14/2010 | 120000 | 1 | |
| 1997 jeep grand cherokee 4.0 litre engine with intermittent stalling problems. most electrical sensors including the computer have been replaced. numerous jeep owners have had this problem but jeep ignores it. see: http://forums.cnet.com/5208-7811_102-0.html?threadid=248386&tag=forum-w;forums06 there are more than 550 post addressing this problem. *tr | |||
| 04/01/2002 | 100003 | 1 | |
| 1. came out of gear when in park and crashed sustaining 5000.00 dollars in damage. had received a letter from daimler-chrysler in 2002,however it was not dated stating the car could do this. no recalls were present at the time. they denied any problem when car crashed. called an attorney who was a relative that told without a doubt (100%) the car would do this. he then called me back and stated he could not represent me because he represented daimler-chrysler. he was hired by chrysler after he bought a viper from them that was a lemon and he shoved it you know where and won. they realized what an outstanding attorney he was then hired him. talk about family ethics. they finally installed the secondary detent system in 12/2008. i was told it was repaired. 2 the car is stalling at high speeds,during u turns, while at stop signs. it to dangerous to drive. jeep keeps telling me they can not find anything on diagnostics. i was out of town 250 miles from home and they want me to drive an unsafe vehicle back to the. they have been rude,evasive and blaming me. after 500.00 there diagnostics showed nothing. it has been to 5 other mechanics and know one has been able to diagnose the problem. i now have a 1997 grand cherokee limited that is loaded that is dangerous and worth nothing. 3 if they insist on arbitration and a chance to fix it you will lose. it is worth your money to hire a lemon law attorney from the very beginning. *tr | |||
| 08/01/2000 | 1 | 08/01/1997 | |
| The sending unit was originally recalled under campaign number 97v194000. when i contacted the manufacturer, i was informed that there are no recalls outstanding on my vehicle. the unit was supposedly replaced by the manufacturer before it was sold to me. however, it is apparent to me that the replacement sending unit is not any more reliable than the original part. | |||
| 07/01/1997 | 4 | 07/04/1997 | |
| Electrical system failed. *yc | |||
| 10/01/1998 | 07/11/1997 | ||
| Electrical system/ battery failed. | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 12/08/1999 | 1 | 11/01/1998 | |
| Alternator mounting bracket broke off when starting engine in driveway, 1 individual mechanic and 2 jeep dealer mechanics said they've never seen this happen before that the metal actually broke, my concern is that this could have happened while driving and caused a major accident, and if it was a defective part, other jeep owners should be warned. *ak | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 10/01/1998 | 07/11/1997 | ||
| Electrical system/ battery failed. | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 20 | 12/01/1999 | ||
| First problem : ignition stops working, if steering is truned and then tried it starts.this problem happens anytime. dash light dims if i puts on the headlight and flickers while driving. | |||
| 08/01/1999 | 2 | 08/01/1999 | |
| When making a hard turn, either left or right with transmission / 4-wheel drive in neutral, wheels and ignition locked up.*ak consumer states this occurs when being towed behind a 36 foot motor home, first incident happened after making a hard right turn and was discovered after about 2 miles, second incident happened after traveling approximately 75 milesconsumer stopped and started again having made a hard right turn. *slc | |||
| Whiile traveling and without any indication vehicle stalled. also, gas guage was reading wrongly. please provide further information.*ak | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 02/14/1999 | 2 | 02/01/1997 | |
| Driving up a very steep hill at night. car starts to buck wildly, loose power, rpm goes constantly from 300 to 2000. seems fuel starved. over hill, engine seems to run fine. then on highway at 70 mph, engine shuts itself off, twice within half hour. dealer says computer chip and replaces, but not fixed. then says fuel pump. replaces. now six weeks later, same thing happening to car. not fuel gauge problem, as tank 3/4 full. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 05/08/2001 | 05/01/1998 | ||
| Ignition impossible, key not working and no contact available, even if new battery installed. practically a dead car. power train failure has been experienced in moments of steering wheel drive ,when the system expecially at moderate speed pratically does not work anymore. grateful for any information and help which could be offered. *ak | |||
| ELECTRICAL SYSTEM - SOFTWARE | |||
| 06/10/2009 | 155000 | ||
| Tl*the contact owns a 1997 jeep grand cherokee. while driving various speeds, the vehicle would stall. there were no warning lights illuminated on the instrument panel. the vehicle also lost all power and electricity. the manufacturer stated that the vehicle was experiencing computer software issues. they were aware of the failures, but there was no remedy. the vehicle has not been repaired. the vin was unable to be entered into the system. the current and failure mileages were less than 155,000. | |||
| 04/13/2008 | 144000 | 100 | 08/13/2007 |
| I own a 1997 jeep grand cherokee laredo that will start and run fine and then at any time no matter the weather, time, highway or city it will just die. i was nearly in a head on collision this week during a passing situation on a two lane road. i have spent hundreds of dollars on mechanics trying to diagnose and fix the problem to no avail. i have started checking things out on the internet and have discovered that hundreds of other people are having the same problem. if someone has not been killed yet buy this defect i would be very surprised. *tr | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY - RELAY | |||
| 06/16/1997 | |||
| The vehicle would not start because of a faulty relay switch. the switch was replaced. *ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 01/09/2005 | 140000 | 1 | 09/09/1999 |
| 1. there were no indications that led to a spontaneous fire in my automobile (jeep) 2) it was determined by the fire department and confirmed by the insurance investigator that the fire was caused by a short in the wiring. *jb | |||
| 12/16/1997 | 2 | ||
| While driving vehicle at night, the entire electrical wiring system went out, causing visibility problems. could not read dashboard panel due to electrical failure. also, the speedometer does not work. not showing correct speed/ belts are out of alignment. *ak | |||
| 11/06/1996 | 0 | ||
| Consumer states when she was parking her vehicle it spontaneously caught on fire, no injuries. *ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 12/23/2006 | 115000 | 5 | 10/10/2006 |
| I have a 1997 jeep grand cherokee that has an electrical defect in the power distribution center (fuse box ) under the hood. it blows fuses to the automatic shutdown relay,powertrain control module. without warning the vehicle will shut off and not restart which also leaves you without power brakes or steering it is a well known defect by jeep dealers and mechanics yet nobody does anything about it a small wire needs replaced to fix the problem. *jb | |||
| 04/01/2000 | |||
| Jeep in question, hit black ice and flipped over guardrail .neither of airbags deployed, front bumper tore off. jeep was turned off at completion of rollover, and still broke into flames. *ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 03/01/2001 | |||
| Consumer's vehicle was experiencing electrical problems and erratic operation. interior lights will flicker on and off/ electric door locks will lock and unlock, and light on dash showed that doors were open in vehicle. also, while vehicle was in operation, driver's seat moved forward and up, which pinned driver to steering wheel. consumer was able to pull vehicle to side of road. dealership has examined vehicle, and could not determine that there was a problem. please provide any additional information/attachments.*ak | |||
| 11/13/1998 | 1 | 07/01/1997 | |
| I've had the radio replaced 11/1998, a transmission filter replace 02/1998, and the transmission clutches replaced 03/1999, brake rotars need replacing, now i have lost all dash lights, windshield wipers, gas tank stays on empty, and hasastation in transmission failing again, not under warrenty will not service anymore, most failures started at 38,000 miles. warrenty over at 36,000. | |||
| 01/15/1999 | 1 | 11/01/1997 | |
| Caught fire while parked and ideling....destroyed.! | |||
| ELECTRICAL SYSTEM - WIRING - REAR COMPARTMENT/TRUNK | |||
| 06/30/2000 | 5 | 06/01/2000 | |
| The wire harness that runs on the underside of the vehicle is routed above the transmission case, and is directly under a screw that has the point exposed to the wire harness. when turning left or hitting large bumps, a fuse blows, which causes the engine to stop running, resulting in loss of control. it is in such a place that you cannot see the screw, but can feel it with your finger. the wire that shorted for me was the heater for the o2 sensor. there are many wires in the harness and could short any different one. this could be avoid by rerouting the wire harness away from exposed sharp screws. | |||
| 08/12/1999 | 1 | 07/01/1999 | |
| No summary | |||