Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 070397 | 05/09/1997 | 07-05-93 | 6088786 | Concerns with engine coolant usage. *nlm | 01/07/2000 |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 070397 | 05/09/1997 | 52963 | Various car owner's have expressed interest in using engine coolants made with propylene glycol instead of ethylene glycol. *yc | 11/13/1997 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 090500 | 02/25/2000 | 610005 | Experiencing spark knock and engine oil consumption due to intake manifold pan gasket oil leak. *tt | 04/13/2000 | |
| 180100 | 02/04/2000 | 609988 | Subject regarding misdiagnosed leak detection pump systems with diagnostic trouble codes p1494, p0442 p0455, or p0456. *tt | 04/12/2000 | |
| 980130183197 | 01/30/1998 | 54178 | Subject pertaining to obd ii misfire monitor. *yc | 03/30/1998 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 181797 | 05/02/1997 | 6088890 | Information on leak detection pump (ldp) dealer test mode. *nlm | 01/11/2000 | |
| 090699 | 09/10/1999 | 607913 | Subject regarding spark knock and engine oil consumption due to intake manifold pan gasket oil leak. *tt | 10/18/1999 | |
| 182498 | 07/31/1998 | 602322 | Some vehicles may exhibit light spark knock with a warm engine under load. *yc | 10/26/1998 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 2500401 | 05/11/2001 | 620071 | Subject regarding additional diagnostic for diagnostic trouble codes caused by an evaporative system leak. *tt | 07/11/2001 | |
| 250298 | 10/23/1998 | 602881 | Subject regarding i/m ( inspection maintenance ) testing - obd ii carb readiness monitor information. *yc | 01/20/1999 | |
| 182798 | 08/21/1998 | 602199 | Subject pertaining to dtc $b8 and/ or mil illumination. leak detection pump sw or mechanical fault will be seen caused by apartial vacuum blockage in the leak detection vacuum supply. *ak | 10/15/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 10/29/2010 | 164577 | 1 | |
| Driving at steady 35 mph engine started to stutter,lost power and stalled unexpectedly. took a few times cranking to restart,finally started. this has occurred intermittently with no warning or dash indicator like check engine light coming on. numerous repair attempts and thousands spent since,problem still occurs now average of twice weekly. occurs at different speeds,temperatures and conditions. have found online reference to many similar stalling problems for people around us. dealer said there is no recall or bulletins that would help fix,very hard to diagnose. finally found that if jiggle wire connector to engine e.c.u. could make engine stall. e.c.u. has been replaced but website electrical engineer said the wiring pulls down on the connectors eventually fracturing the solder holding connector pins against inner connections causes this.he proved by resoldering as needed but said the wire routing and 90 degree angle to the connectors will cause recurrence. *tr | |||
| 10/29/2010 | 164577 | ||
| Driving at steady 35 mph engine started to stutter,lost power and stalled unexpectedly. took a few times cranking to restart,finally started. this has occurred intermittently with no warning or dash indicator like check engine light coming on. numerous repair attempts and thousands spent since,problem still occurs now average of twice weekly. occurs at different speeds,temperatures and conditions. have found online referance to many similar stalling problems for people around us. dealer said there is no recall or bulletins that would help fix,very hard to diagnose. finally found that if jiggle wire connector to engine e.c.u. could make engine stall. e.c.u. has been replaced but website electrical engineer said the wiring pulls down on the connectors eventually fracturing the solder holding connector pins against inner connections causes this.he proved by resoldering as needed but said the wire routing and 90 degree angle to the connectors will cause reoccurence. | |||
| 03/14/2007 | 150000 | ||
| Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that the driver of the vehicle was attempting to stop when the vehicle stalled without warning. the vehicle could not be restarted. the vehicle was towed to the dealer for inspection where they advised the contact that the central computer needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified and stated that the vehicle was not included in any recalls. the failure mileage was 150,000. | |||
| 03/14/2007 | 150000 | ||
| Tl- the contact owns a 1997 jeep grand cherokee. the contact stated that the driver of the vehicle was attempting to stop when the vehicle stalled without warning. the vehicle could not be restarted. the vehicle was towed to the dealer for inspection where they advised the contact that the central computer needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified and stated that the vehicle was not included in any recalls. the failure mileage was 150,000. kmj | |||
| 03/14/2007 | 150000 | ||
| Tl- the contact owns a 1997 jeep grand cherokee. the contact stated that the driver of the vehicle came to a stop and the vehicle stalled without warning. the driver attempted to restart the vehicle but the vehicle would not restart. the vehicle was towed to the dealer for inspection an they stated that computer needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified and they stated that the vehicle was not included in a recall. the failure mileage was 150,000. ap | |||
| 06/15/2010 | |||
| Tl* the contact owns a 1997 jeep grand cherokee laredo. the contact stated that while traveling 45 mph the vehicle stalled. the vehicle was towed to an independent mechanic. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was unknown. | |||
| 06/15/2010 | |||
| Tl- the contact owns a 1997 jeep grand cherokee laredo. the contact stated that while traveling 45 mph the vehicle stalled. the vehicle was towed to an independent mechanic. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was unknown. pmb | |||
| 06/15/2010 | |||
| Tl- the contact owns a 1997 jeep grand cherokee laredo. the contact stated while traveling 45 mph the vehicle stalled. the vehicle was towed to a private mechanic. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were unknown. rds | |||
| ENGINE AND ENGINE COOLING | |||
| 03/12/2008 | 183741 | ||
| Vehicle will shut off intermittently, regardless of speed, outside temperature, length of time engine runs, or any other conceivable factor. a few weeks ago, i drove it to a town 30 miles away and back with no issue. the next time i drove it, the engine shut off two blocks away from my residence. there is no pattern to the malfunctions nor computer codes to download. have replaced computer, connectors to computer, crankshaft sensor, camshaft sensor, and many other numerous parts. various mechanics have been unable to diagnose, some have given up due to frustration. chrysler dealerships deny ever hearing of the problem, however, i have met three other grand cherokee owners in person who have had identical issues. internet searches will reveal numerous complaints for this vehicle. | |||
| 07/13/2011 | 89000 | ||
| Engine stalls either at speed or during idle after 20 minutes. will continue to stall for about 4 minutes, sometimes very hard to start during this time. then vehicle will run fine with no problems for several hours. the next day, or after vehicle has been sitting for several hours, the process will start again. every day it will stall after about 20 minutes - sometimes while turning, which will cause a total loss of steering ability, or while on the freeway, or while at a red light or intersection. i narrowly escaped an accident when it stalled and a big rig almost slammed into me. i have been stranded in the middle of a busy intersection multiple times because of this. when the car stalls, sometimes it runs very rough and backfires, which caused the catalytic converter to blow out. now the catalytic converter rattles and caused my emissions test to fail with high no(ppm) output. i'm going to need to change the pcm and the catalytic converter to fix this, but this was covered under a recall for 1996 vehicles with this same problem. jeep issued an emissions recall in late 2006 to update the powertrain control module (pcm) software on certain 1996 vehicles. as part of the recall, the catalytic converter will also be inspected for damage and replaced as necessary. 1997 vehicles experiencing the exact same problem were not included in this recall for some reason. please include the 1997 vehicles in this recall. | |||
| 12/09/2011 | 163657 | ||
| While driving on highway jeep lost power then stalled and would not start up right away, after 10 minutes it restarted and was ok. once again today it did the same thing and after taking it to a repair shop they said that the engine computer must be replaced. | |||
| 03/15/2011 | 147000 | ||
| Tl* the contact owns a 1997 jeep grand cherokee. the contact stated that the vehicle would backfire and stall sporadically. the contact replaced the crank sensor and the ignition coil twice, with no luck in correcting the problem. the contact took the vehicle to the dealer for a diagnostic test and was told that there was a short in the wiring harness. the wiring harness was replaced but to no avail. the failure mileage was 147,000 and the current mileage was 151,000. | |||
| 03/15/2011 | 147000 | ||
| Tl- the contact owns a 1997 jeep grand cherokee. the contact stated that the vehicle would backfire and stall sporadically. the contact replaced the crank sensor and the ignition coil twice, with no luck in correcting the problem. the contact took the vehicle to the dealer for a diagnostic test and was told that there was a short in the wiring harness. the wiring harness was replaced but to no avail. the failure mileage was 147,000 and the current mileage was 151,000. kmj | |||
| 10/27/2010 | 171000 | ||
| I have a 1997 jeep grand cherokee that stalls. hot or cold, night or day, idling at a light or going 75mph down the interstate. i have had the fuel pump replaced, the fuel system cleaned, the o2 sendor replaces, the water pump replaced, the crank sensor replaced, the map sensor replaced, and the ignition coil replaced (i do still have the old ignition coil). it's in the shop now, and after doing some online research, i have found hundreds of people having the same problem, most of them being charged an outrageous amount of money by jeep dealers who, ultimately, do not fix the problem. i would not be so concerned, but like many jeep owners, i have small children. the problem started almost a year ago, happens daily, and if it should happen on a busy road or highway when i am going 60+mph, i am concerned about my safety and that of my kids. | |||
| 11/05/2009 | 174000 | ||
| Tl*the contact owns a 1997 jeep grand cherokee. the contact was driving approximately 45 mph on normal road conditions; the engine stalled without warning. the vehicle restarted and resumed normal operation. the failure occurred intermittently. the vehicle was taken to an independent mechanic for inspection. the technician was unable to duplicate the failure. the vehicle has not been repaired for the malfunction. the failure mileage was 174,00. the current mileage was 176,000. | |||
| 01/10/2008 | |||
| Tl* the contact owns a 1997 jeep grand cherokee laredo/tsi. since the date of purchase the vehicle stalled without any prior warnings. the vehicle was taken to the dealer twice. the technicians could not locate any diagnostic error codes, or duplicate the failures. he was in the he process of taking the vehicle back tot he dealer and contacting the manufacturer. the failure mileage was not available. the current mileage was 209,000. | |||
| 02/10/2009 | 100000 | ||
| Tl*the contact owns a 1997 jeep grand cherokee. while driving between 65-70 mph on normal road conditions, the vehicle hesitated and vibrated. suddenly, the vehicle stalled without warning and the rpm's decreased excessively low. there were no warning indicators illuminated on the instrument panel. the engine restarted after 15 minutes and then resumed operation; however, the performance was poor. the vehicle was taken to an authorized dealer for diagnostic testing and they stated that the failure was related to the primary control module (pcm). the vehicle was repaired. the vin was unknown. the failure and current mileages were 100,000. | |||
| 05/01/2008 | 115000 | ||
| Tl*the contact owns a 1997 jeep grand cherokee. the vehicle stalls while idling or driving 25 mph. the fuel pump, alternator, radiator, map sensor, spark plugs, and exhaust were replaced, but the failure has not been resolved. the contact feels that the vehicle is unsafe to drive because the failures occur without warning. the vin was unknown. the current mileage was 120,000 and failure mileage was 115,000. | |||
| 03/18/2007 | 90000 | ||
| Tl*the contact owns a 1997 jeep grand cherokee. while driving approximately 45 mph on normal road conditions, the engine stalled intermittently. the vehicle restarted after several attempts and the engine and brake warning indicators illuminated on the instrument panel. the indicators remained lit until the engine was turned off. the vehicle was taken to an independent mechanic eight times, but the failure could not be duplicated. recently, the dealer replaced the core wires, spark plugs, hoses, caps, and rotor distributor. the vehicle was also repaired according to nhtsa campaign id number 02v053000 (power train:automatic transmission;lever and linkage:floor shift). the failure mileage was 90,000 and current mileage was 103,000. | |||
| 01/21/2008 | 123000 | ||
| Tl*the contact owns a 1997 jeep grand cherokee. while driving various speeds, the vehicle sporadically stalls without warning. the vehicle usually restarts immediately afterwards. prior to the failure, the contact noticed that the engine warning light illuminated on the instrument control panel. he took the vehicle to the dealer on numerous occasions and had various repairs performed, which consisted of replacing the throttle position sensor, intake temperature sensor, map sensor, intake air control valve, crankshaft position sensor, distributor, cap and rotor, spark plugs, electrical wiring, fuel pump, oxygen sensor, coolant temperature sensor, and the ignition coil. none of the repairs have successfully remedied the failure. the failure mileage was 123,000 and current mileage was 125,000. | |||
| 05/14/2008 | 91000 | 1 | |
| Jeep runs for a bit sometimes then just stalls out no matter what speed you are traveling. changed multiple parts to try and resolve the issue and no luck. i have noticed multiple people on the internet complaining of the same problem with no luck fixing the problem either. *tr | |||
| 03/08/2008 | 125000 | 1 | |
| The 1997 jeep grand cherokee stalls when you drive and sometimes will come back but usually will not. if you wiggle the plug on the computer it appears to fix the problem for a while but then it begins stalling again. the car stalls at all different times, even in the middle of an intersection! we have done considerable research on the internet and tried the screw theory and checked other possibilities. checked the plug connectors and they were all fine. everything tests out fine and we can't figure out what else we can do! *tr | |||
| 01/04/2008 | 163000 | 25 | 05/01/2000 |
| While i indicate that this problem began jan 2008, it has become obvious with research that the problems i had over the last two years led up to this. for the last 2 years, if i am driving in high altitudes, engine will sputter, lose power and threaten to die. over the last two months, my car will just die. no warning, no speed requirement, no situation requirement. have replace so many things, it is unbelievable and very costly. once the car has died, it will refuse to restart for several minutes to one hour. when it does restart super heavy gas smell accompanies. today it started to backfire. please do something about this. this happens to many other jeep grand cherokee owners. mine is a 97. thank god it has not happened to me on the freeway at high speeds like some others. what kind of havoc would that cause on our freeways during rush hours? *tr | |||
| 02/02/2008 | 199000 | 10 | 01/01/2005 |
| My 1997 jeep grand cherokee laredo just dies when i'm driving. doesn't matter what speed i'm going. it died over 10 times on my way home from san jose to san francisco while on the freeway going 60 mph. this problem started over a month ago. we have changed the crank sensor and coil. the trottle has been checked and the fuel injector. we have changed the battery. we don't know what else to change. after reading the same complaints from jeep owners on the cnet car tech forums i dediced to file a complaint. they have the same problem and are spending a lot of money replacing different parts and the problem continues. this problem is very dangerous, driving on the freeway then the car just dies. i have no money to spend to keep on replacing different parts. please help. thanks. *tr | |||
| 01/13/2006 | 5 | ||
| After driving at highway speed for about 1 hour the car suddenly and spontaneously stops. this has happened on five different occasions. *nm | |||
| 12/01/2004 | 1 | ||
| Since mid december 2004, i have been having trouble with my 1997 jeep grand cherokee. it has since been in the shop on a weekly basis, with the same problem of the motor hesitating or cutting off while driving. so here we are $1400 later driving off the lot and the car cuts off twice before driving 1/4 of a mile. they have cleaned the throttle plate twice, replaced the fuel pump, replaced the catalytic converter, replaced a primary coil twice, replaced the o2 downstream sensor, replaced wiring in the steering column and then this week replaced the o2 upstream sensor. and i still have the same problem with the hesitation and cutting off. the only response from the dealership service department was that with this many miles i'm going to be nickeled and dimed with repairs. the car has never given me any major problems prior to december. i am not getting anywhere with this service department and am not ready to give up on this car. i took it to the dealership for the repairs feeling that they would be the most knowledgeable about the car. i am very frustrated at not being able to find out the problem and have it corrected. i would appreciate any suggestions. i have requested a print out from sadler that details all that has been done to this car since december. i would appreciate it if someone could contact me concerning this issue.*ak | |||
| 07/15/2002 | 56 | ||
| I purchased this 1997, jeep grand cherokee from broadway volkswagen on auto row in oakland ca. at the time the odometer read 48,080k. two weeks ago the car stopped running while i was driving it. i had to have it towed to albera bros. jeep/chrysler dealership where i?ve taken the vehicle since i purchased it. i also purchased a warranty, for $1500 at the time that i purchase the vehicle, which was contained in the contract of the automobile installment payments. the warranty was to cover all repair that is cover for 72 months or 100k miles. i contacted the warranty company, warentech, who's headquarters are in texas and was advised that they would have to send someone out to look at the car. someone did come out look at the car and took pictures. after a few days i contacted warentech and was advised that they would have to review the information and would get back to me. after several more days i contacted warentech again. i was advised that they needed me fax them my maintenance records verifying that i had maintained the vehicle. i faxed warentech copies of all recent maintenance records. after two or three more days, i once again contacted warentech and was advised that i needed to send more maintenance records and if i didn't have anymore they would deny coverage for repair to the vehicle. i faxed over a total of 13 more records of maintenance verifying that oil changes as well as other maintenance records. that was two days ago and i?ve not heard anything from warentech since. i have already paid $125 dollars to have the car towed to the dealership and have paid another $140 for a rental car to get to and from work. i am very afraid that warentech is going to refuse to pay for the repairs they've already had almost 2-weeks and nothing has been done. i pay $546 a month car not via payroll deduction and have never missed a payment this for two years and i still owe over$18k for the car. i don't know what to do. | |||
| 08/06/1997 | 7 | 08/29/1996 | |
| *ak consumer states transmission does not shift the way it should, there is a delay when going into gear and it makes a noise, rear seal, pan gasket, and cooler lines leaking, humming in engine at 59-62 mph, the wiper blades failed, while using remote there is a grinding noise coming from door area, the right front rotor is worn, the deqler replaced the front brake pads, and headlights need to be adjusted.*yd | |||
| 08/16/2001 | 2 | ||
| Water pump, radiator and heater hoses were leaking, dealer made repairs, and in doing so the transmission fluid lines were damaged, consumer informed dealer that they had damaged these lines, so dealer made repairs, however consumer states lines are still leaking, now dealer wants to charge him for the repairs, consumer feels since the dealer is the one who caused the damage, they should repair vehicle free of charge, consumer also states there is a humming noise in the engine compartment while driving 55-60mph. *slc *yh | |||
| 08/14/2001 | 3 | ||
| The water pump failed and the dealer damaged transmission fluid lines while replacing it. the coolant was leaking. *yh | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 04/01/2002 | 100003 | 1 | |
| 1. came out of gear when in park and crashed sustaining 5000.00 dollars in damage. had received a letter from daimler-chrysler in 2002,however it was not dated stating the car could do this. no recalls were present at the time. they denied any problem when car crashed. called an attorney who was a relative that told without a doubt (100%) the car would do this. he then called me back and stated he could not represent me because he represented daimler-chrysler. he was hired by chrysler after he bought a viper from them that was a lemon and he shoved it you know where and won. they realized what an outstanding attorney he was then hired him. talk about family ethics. they finally installed the secondary detent system in 12/2008. i was told it was repaired. 2 the car is stalling at high speeds,during u turns, while at stop signs. it to dangerous to drive. jeep keeps telling me they can not find anything on diagnostics. i was out of town 250 miles from home and they want me to drive an unsafe vehicle back to the. they have been rude,evasive and blaming me. after 500.00 there diagnostics showed nothing. it has been to 5 other mechanics and know one has been able to diagnose the problem. i now have a 1997 grand cherokee limited that is loaded that is dangerous and worth nothing. 3 if they insist on arbitration and a chance to fix it you will lose. it is worth your money to hire a lemon law attorney from the very beginning. *tr | |||
| 08/16/2001 | 2 | ||
| Water pump, radiator and heater hoses were leaking, dealer made repairs, and in doing so damaged transmission fluid lines, consumer informed dealer that they had damaged these lines, so dealer made repairs, however consumer states lines are still leaking, now dealer wants to charge him for the repairs, consumer feels since the dealer is the one who caused the damage in the first place, they should repair vehicle free of charge, consumer also states there is a humming noise in the engine compartment while driving 55-60mph. *slc | |||
| 05/13/1999 | 08/01/1997 | ||
| I have had the following failures: fuel guage/ brakes (3) times/engine mount, and water pump, brought the vehicle in (5) times before they fixed the transmission, rear windshield wipers quit working, and then restarted. also cd player died. is this a lemon? *ak | |||
| 03/01/1999 | |||
| When driving at any speed vehicle wouldn't shift properly from first to second gear, and was shifting very hard. lock on the driver's side door isn't locking properly. also, water pump was replaced/ driver's side window motor went out, and there was a leakage in the sun roof which caused water to leak into vehicle on driver's side. | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE | |||
| 08/16/2001 | 2 | ||
| Water pump, radiator and heater hoses were leaking, dealer made repairs, and in doing so damaged transmission fluid lines, consumer informed dealer that they had damaged these lines, so dealer made repairs, however consumer states lines are still leaking, now dealer wants to charge him for the repairs, consumer feels since the dealer is the one who caused the damage in the first place, they should repair vehicle free of charge, consumer also states there is a humming noise in the engine compartment while driving 55-60mph. *slc | |||
| 03/06/1998 | 1 | 05/28/1997 | |
| Hose clamp failed causing leaking of coolant. | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| 03/06/1998 | 1 | 05/28/1997 | |
| Thermostat failed, causing leakage. | |||
| 07/17/1997 | |||
| Thermostat stuck, causing engine to overheat, short block assembly replaced. problem resulted in harmonic/vibration problems. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 11/19/2008 | 75000 | ||
| Tl-the contact owns a 1997 jeep grand cherokee limited. while driving 60mph the engine cuts off and stalls on numerous occasions. the vehicle was taken to the dealer many times who have replaced parts over and over and cannot find the failure. the computer in the vehicle was repaired twice. the manufacturer was called and stated due to the age of the vehicle they will not warranty the repairs and he should take the vehicle to a authorized dealer. they offered no other assistance. the failure mileage was 75,000 and the current mileage was 95,000....mw | |||
| 08/01/2010 | 88000 | ||
| Tl- the contact owns a 1997 jeep grand cherokee laredo. while traveling 35 mph the contact noticed that the vehicle had suddenly shut off without warning. the vehicle was taken to a local mechanic where the contact was informed that the failure could not be reproduced. there were no prior warnings. the current and failure mileages were 88000. bml | |||
| 01/19/2010 | 98000 | ||
| Tl- the contact owns a 1997 jeep grand cherokee laredo. while traveling 40 mph the contact noticed that the vehicle would suddenly turn off without warning, however the failure would occur intermittently. the vehicle was taken to the dealership where the computer chip was replaced, however the contact has still experienced the failure after the repair. there were no prior warnings. the failure mileage was 98000 and the current mileage was 117000. bml | |||
| 12/27/2009 | 180000 | ||
| Tl*the contact owns a 1997 jeep grand cherokee. she stated that upon starting the vehicle, it stalled several times before it would start. while driving at speeds over 5 mph out of her driveway, the vehicle stalled. while driving at higher speeds ranging from 35 mph and higher, the vehicle stalled without warning. the dealer was contacted and the crankshaft sensor was replaced. the failure persisted. to date, no further repairs were made to the vehicle. the failure and current mileage were 180,000. | |||
| 05/28/2009 | 136600 | ||
| Tl*the contact owns a 1997 jeep grand cherokee. while idling or driving at low speeds, the vehicle shuts off. a diagnostic was performed and the dealer provided the contact with a list of potential issues and parts that needed replacing. the contact stated that most of those parts were already replaced; therefore, they could not be the source of the failure. the dealer would not test drive the vehicle due to its age. the manufacturer advised her to take the vehicle to another dealer, but she would have to pay for another diagnostic. the failure mileage was 136,600. | |||
| 08/04/2008 | 132000 | ||
| Tl*the contact owns a 1997 jeep grand cherokee. while driving at any speed, the vehicle suddenly shut off. the failure occurs almost everytime the vehicle is driven. the vehicle has not been diagnosed by the dealer and the contact did not notice any differences beforehand. the current mileage was 137,000 and failure mileage was 132,000. | |||
| 05/09/2003 | 1 | ||
| While driving 45 mph, the vehicle began to pull to the left, and then smoke emitted from under the hood and the vehicle had to be towed. *jb | |||
| 10/20/2002 | 80000 | 3 | |
| The vehicle stalled on 3 separate occasions. ts *jb | |||
| 10/26/2002 | |||
| Consumer states that while driving at any speed and no warning the vehicle will shut off causing consumer to pull over. dealer notified. ts | |||
| 07/05/2001 | |||
| Had taken vehicle in for oil change, mechanic noticed that plastic fuel cap had belted on oil valve cover. would need to break it to remove it. mechanic indicated a metal cap would be needed to replace plastic cap.*ak | |||
| 04/03/2001 | |||
| Idle pulley in engine broke and disconnected from engine while vehicle was in park. please provide any additional information/attachments.*ak | |||
| 01/28/2000 | 2 | 09/01/1996 | |
| My 1997 jeep grand cherokee while under warranty had to have the head gaskets replaced due to a leak, i now had to have the oil pump replaced due to failure. *ak | |||
| 05/13/1999 | 08/01/1997 | ||
| I have had the following failures: fuel guage/ brakes (3) times/engine mount, and water pump, brought the vehicle in (5) times before they fixed the transmission, rear windshield wipers quit working, and then restarted. also cd player died. is this a lemon? *ak | |||
| 08/03/1999 | |||
| While driving on highway at approx. 65 mph on a dry normal day, engine shut off, causing vehicle to lose powe,; almost causing vehicle behined to run into consumer's vehicle bumper. dealer inspected vehicle,and informed consumer that the bolt on engine mounts were broken. repairs would not be covered under warranty. can nhtsa help in this matter. *ak | |||
| 08/14/1998 | 5 | 06/05/1997 | |
| Consumer experiencing problem with vehicle engine shuting down intermittently while driving. also, engine check light comes on as well. dealer notified, and has inspected & tested the vehicle, and cannot still resolve the problem. *ak | |||
| 12/12/1997 | 6 | ||
| The air conditioner fails to generate cold air. also, the pulley belts went out. taking vehicle to dealership to check. *ak | |||
| 01/30/1998 | 1 | 08/01/1997 | |
| Damper crankshaft failed causing noise in the front end. | |||
| 07/08/1997 | |||
| Consumer was driving approx. 45-55 mph up hill on the express way when vehicle's engine shut off in the middle of traffic. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 10/01/2002 | |||
| While the vehicle was in park with engine running. consumer states the vehicle suddenly started rolling backards consumer managed to jump in and stop vehicle. took to dealer, dealer is replacing the floor shifter. please provide any further information. ts | |||
| 08/16/2001 | 2 | ||
| Water pump, radiator and heater hoses were leaking, dealer made repairs, and in doing so damaged transmission fluid lines, consumer informed dealer that they had damaged these lines, so dealer made repairs, however consumer states lines are still leaking, now dealer wants to charge him for the repairs, consumer feels since the dealer is the one who caused the damage in the first place, they should repair vehicle free of charge, consumer also states there is a humming noise in the engine compartment while driving 55-60mph. *slc | |||
| 02/01/2001 | 1 | 04/27/1997 | |
| Consumer exerienced a sudden loss of power and engine shut down while driving in town. aaa added a gallon of fuel and the vehicle started and ran well, when engine shutdown occured the fuel gauge indicated there was 1/4 to 1/8th of fuel remaining in vhicle. there is a recall on the fuel sending unit but vehicle not included due to vin. *jg | |||
| 08/06/1997 | 7 | 08/29/1996 | |
| *ak consumer states transmission does not shift the way it should, there is a delay when going into gear and it makes a noise, rear seal, pan gasket, and cooler lines leaking, humming in engine at 59-62 mph, the wiper blades failed, while using remote there is a grinding noise coming from door area, the right front rotor is worn, the deqler replaced the front brake pads, and headlights need to be adjusted.*yd | |||
| 02/01/2001 | 1 | 04/27/1997 | |
| Consumer exerienced a sudden loss of power and engine shut down while driving in town. aaa added a gallon of fuel and the vehicle started and ran well, when engine shutdown occured the fuel gauge indicated there was 1/4 to 1/8th of fuel remaining in vhicle. there is a recall on the fuel sending unit but vehicle not included due to vin. *jg | |||
| 12/11/2001 | |||
| Consumer states when making turns the engine stalls, this happens mostly on left turns. nlm | |||
| 02/21/1997 | |||
| Vehicle dies, engine failed without warning 15 times, occurred thru range of stopped/idling to get on interstate at 75mph. | |||
| 02/02/2000 | 2 | 08/01/1997 | |
| On 2 separate occasions engine repeatedly lost power at highway speed. first incident, engine check appeared & dealer replaced oxygen sensor. second incident (2 weeks later) dealer unable to determine problem & still looking. has never happened during city driving. keeping gas tank full appears to eliminate problem, but may be coincidential. *ak | |||
| 01/11/2000 | 11/01/1999 | ||
| Erratic oil pressure. mechanic investigated and determined that car only had 1 qt of oil in it. i had just added almost 2 qts 2 weeks ago. no leaks and no smoke indicating a leak or burning. must be leaking into engine itself which is not a good sign. plugs are okay, so no oil going there. where could it be going? how do we resolve this? any other similar reports? help! *ak | |||
| 08/20/1997 | |||
| The engine check light keeps coming on & then going off. it's intermittent. was checked by dealership & no codes appeared. the engine would stall out for no reason. neither speed or weather is a factor. had it checked for stalling & nothing was found. the vehicle will not start right away. had it on diagnostics & nothing showed for the starter. *ak | |||
| Driving above 55 mph vehicle makes a very loud noise ,cause unknown. please give any further details. *ak | |||
| 06/01/1997 | |||
| Engine knocks/fails. | |||
| 06/17/1998 | 4 | 10/03/1997 | |
| Vehicle experiences intermittent engine failure almost resulting in vehicle accidents due to lack of power control.(attorney for consumer). | |||
| Making left turn or applying gas , engine will stall, which could result in an accident.please add more information. *ak | |||
| 3 | 08/01/1997 | ||
| When vehicle is going uphill at about 65mph it stalls. the dealer has not been able to duplicate the problem. *ak | |||
| 05/13/1997 | 1 | 12/03/1996 | |
| While driving vehicle intermittently stalled. vehicle almost lost control.in addition, gas guage failed, showing wrong amount of fuel in the vehicle. | |||
| 10/20/1997 | 1 | 05/28/1997 | |
| Engine failure, causing gauge failure. | |||
| 08/08/1997 | 2 | ||
| While driving down the highway the vehicle just cuts off without any warning. *ak thr gas gauge was inoperative. *yh | |||
| 08/23/1997 | 0 | ||
| Moved around vehicle after being at a complete stop. then the truck died, had no power, but was still running. coasted 25 feet and the truck stopped completely. now the gas guage is not accurate. *ak | |||
| 08/16/1997 | |||
| While driving the vehicle died on the driver, and the driver got the vehicle back running by putting gas into the vehicle. dealer says that once getting to a quarter of gas the vehicle runs out of gas. dealer says that the parts are on back order. this was no recall, but there are parts available for this problem. *ak | |||
| 07/25/1997 | 0 | ||
| While driving vehicle on highway about 60 mph the vehicle lost power and the engine was still on. according to the gas gauge the tank had at less than a quarter of a tank of gas, and comsumer thinks the tank was empty. jeep manufacturer said they were aware of the problem; they had issued a technical bulletin to the dealer and not to the public. according to the comsumer, the dealer said they had heard of this problem only in florida, not in the north. the manufacturer told comsumer they did not issue a recall because they did not know which vehicle has the problem. *ak | |||
| 11/06/1996 | |||
| After vehicle was driven for 15 minutes and parked the engine caught on fire at 1,500 miles.the reason is unknown as of now. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 07/08/2002 | 1 | ||
| Vehicle was going 65mph on expressway and cruise control came on involuntarily. consumer tried to stop vehicle by applying brakes manually to disengage cruise control switch, and turn on/off switch to decrease or increase cruise control speed, however engine continued to accelerate. consumer stopped vehicle by shifting to park. brakes were used up completely trying to stop vehicle, also emergency brake cord was severed due to brakes burning out. dagnosis of the problem was that cruise control cable got caught on outer plastic line cover of another wire. dealer notified.*ak the dealer rplaced a cracked serpentine belt.*jb | |||
| 07/05/2000 | 1 | 02/08/1997 | |
| Serpintine drive belt was replaced.*jb | |||
| 04/18/2001 | 1 | ||
| Serpentine belt was cracked and replaced. *yh | |||
| 07/05/2000 | 1 | 02/08/1997 | |
| Something in front of vehicle is causing noise, dealer stated possibly a differential problem, but consumer could drive an additional 6000 miles before needing repairs, however he also stated that it was possible for a defective bearing to freeze while driving. serpentine belt replaced. front brakes replaced. air conditioner does not cool properly, dealer found no leaks. *slc | |||
| 02/11/2000 | 1 | ||
| The serpentine belt failed. nlm | |||
| 12/16/1997 | 2 | ||
| While driving vehicle at night, the entire electrical wiring system went out, causing visibility problems. could not read dashboard panel due to electrical failure. also, the speedometer does not work. not showing correct speed/ belts are out of alignment. *ak | |||
| 03/06/1998 | 1 | 05/28/1997 | |
| Serpentine belt failed due to premature wear. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 04/01/2002 | 100003 | 1 | |
| 1. came out of gear when in park and crashed sustaining 5000.00 dollars in damage. had received a letter from daimler-chrysler in 2002,however it was not dated stating the car could do this. no recalls were present at the time. they denied any problem when car crashed. called an attorney who was a relative that told without a doubt (100%) the car would do this. he then called me back and stated he could not represent me because he represented daimler-chrysler. he was hired by chrysler after he bought a viper from them that was a lemon and he shoved it you know where and won. they realized what an outstanding attorney he was then hired him. talk about family ethics. they finally installed the secondary detent system in 12/2008. i was told it was repaired. 2 the car is stalling at high speeds,during u turns, while at stop signs. it to dangerous to drive. jeep keeps telling me they can not find anything on diagnostics. i was out of town 250 miles from home and they want me to drive an unsafe vehicle back to the. they have been rude,evasive and blaming me. after 500.00 there diagnostics showed nothing. it has been to 5 other mechanics and know one has been able to diagnose the problem. i now have a 1997 grand cherokee limited that is loaded that is dangerous and worth nothing. 3 if they insist on arbitration and a chance to fix it you will lose. it is worth your money to hire a lemon law attorney from the very beginning. *tr | |||
| 11/05/1997 | 1 | 05/28/1997 | |
| Exhaust system failed, emitting smoke. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 02/01/2001 | |||
| Engine check light stays on, but vehicle doesn't show any problems. dealer has tried several different remedies. dealer fels fuel vapor canister needs to be replaced. consumer will add mor information.*ak | |||
| 02/02/2000 | 2 | 08/01/1997 | |
| On 2 separate occasions engine repeatedly lost power at highway speed. first incident, engine check appeared & dealer replaced oxygen sensor. second incident (2 weeks later) dealer unable to determine problem & still looking. has never happened during city driving. keeping gas tank full appears to eliminate problem, but may be coincidential. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 08/25/2009 | 205000 | 1 | |
| This jeep grand cherokee laredo stalls at any speed and suddenly the engine stops and can even send a strong backfire able to crack the muffler. it works perfectly for a period of time and without any symptom it struggles and stalls. sometimes it remains on and sometimes die. it broke me 3 mufflers. a lot of money and work have been done by mechanics including jeep dealer without fixing the problem. pcm and a lot of parts had been replaced and the problem was solved only in part. it still die while driving. this jeep cherokee is not reliable to use in highway for the risk to stop in the middle. jeep and mechanics are at random to fix this problem. i have visited web sites about jeep problems and i know there are others with the same problem. *tr | |||
| 01/29/2003 | 102569 | 2 | 01/01/2003 |
| My 1997 jeep grand cherokee laredo has had a cracked exhaust manifold for some time now. the dealership knows the price for one off the top of their head without looking it up. dust or water can get in there and create engine failure, it can also cause the engine to get to hot and cause a fire. carbon monoxide leaks into the cabin when the windows are up and the heater is on. *jb | |||
| 07/12/2005 | 5 | 06/01/2005 | |
| Consumer noticed a chirping noise coming from the front wheels that disappeared when the brakes were applied. *ts the dealer was unable to correct the problem the consumer was referring to. the consumer had a list of problems that needed to be corrected on the vehicle and they were: rotors and pads front and rear, emergency brake shoes, wiper blades, muffler and tail pipe, oil dip dip stick, right axle boot,emergency brake pivot, the back glass needed to be adjusted, the fuel pump module was replaced, the rear differential bearings were replaced. the consumer was told by customer service there were 2 outstanding recalls on the vehicle and the problem she was describing sounded as though it was related to one of the recalls. *jb | |||
| 08/17/2003 | 112000 | 1 | |
| Exhaust manifold cracked. as a result oil leaks into the engine compartment. consumer is concerned that the vehicle will catch on fire. *ak | |||
| 09/23/2003 | |||
| Exhaust manifold broke and engine caught on fire. dealer notified. *ak | |||
| 03/26/2002 | 112500 | 2 | 11/27/2001 |
| Cracked exhaust manifold because of poor support (manufacturer problem)*jb | |||
| 12/11/2002 | 56000 | 1 | |
| The intake manifold failed. *jb *scc | |||
| 08/02/2002 | 09/01/2098 | ||
| Rear axle bearings replaced twice now. brake rotor warpage a direct result of caliper design. replaced rotors with after market and still warped. replaced calipers with after market and needed $115.00 repairs to rotors that had 8000 miles on them. engine oil leak and odor from manifold gasket leak at front og engine. door check roller on drivers door broke off completely. may not be a warranty repair. will invoke lemon law if rear bearings fail another time. chrysler built a real piece of garbage!!! | |||
| 1 | 04/26/2001 | ||
| Consumer stated that flames came out of the broken exhaust manifold. consumer is concerned that this may cause a fire, consumer replaced the exhaust. also exhaust specialist told him that many other cherokees have same problem. *yd | |||
| 06/16/2001 | 1 | 12/01/1999 | |
| I have taken my vehicle to 3 different places to get estimates on what it will cost me to have it fixed. all 3 of them stated to me that they are always fixing this problems on the jeeps. that where the pipes coming out of the manifold start to split is where it is cracking. that it is a weak spot. one of the places i took it to showed me. he had 3 different manifolds there and showed me and all 3 of them were cracked in the same spot as mine. he used to work for chrysler and said that they had even new ones coming back with the same problem in the same spot. if there are that many defects, shouldn't they have to redo the design or something to make them last. these are stainless steel pipes and should not be that easy to crack.*ak | |||
| 09/22/1997 | 1 | ||
| Exhaust pipe bent & rubbed against the plastic gas tank which caused a hole that allowed a leak. took to dealer & was informed owner needs metal piece between tank & exhaust. manufacturer not taking responsibility of financial replacement. *ak consumer was never made aware of the skip plate option, requesting reimbursment. transmission has a pause when upshifting from 2 to 3, when in 4wd, the left wheel grinds when turning. the right front power lock made a grinding noise when power door locks were actuated, dealer installed new door latch assembly. steering wheel was not centered, causing vehicle to drift to the left while driving. *slc | |||