Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| PARKING BRAKE | |||
| 08/10/2006 | 5 | ||
| I am complaining about the lack of service for my jeep cherokee. there is are a couple of recalls for this vehicle. one is the b02 and the other is the 879. i have made arrangements to have them fixed at the smithtown and bayshore dealerships and each appointment has been cancelled. i cannot take the car to a mechanic because the car rolls out of gear when it is in park (b02 recall). so the work that has to be done hasn't been taken care of because mechanics will not bring the car into the shop. as a matter of fact the one time someone allowed it into the shop it rolled out of gear and almost ran the mechanics over. lets just say we are not on good terms because of this. parts are worn out. but until this roll out of park issue is taken care of no one will see the car. again i made several appointments to see chrysler dealer but they keep canceling my appointments. i want to be paid for the parts that are wearing out and cannot be fixed due to no mechanic will see the car. and i want the dealerships in smithtown and bayshore reported for canceling appointments that were made in advance. *jb | |||
| 07/12/2005 | 5 | 06/01/2005 | |
| Consumer noticed a chirping noise coming from the front wheels that disappeared when the brakes were applied. *ts the dealer was unable to correct the problem the consumer was referring to. the consumer had a list of problems that needed to be corrected on the vehicle and they were: rotors and pads front and rear, emergency brake shoes, wiper blades, muffler and tail pipe, oil dip dip stick, right axle boot,emergency brake pivot, the back glass needed to be adjusted, the fuel pump module was replaced, the rear differential bearings were replaced. the consumer was told by customer service there were 2 outstanding recalls on the vehicle and the problem she was describing sounded as though it was related to one of the recalls. *jb | |||
| 08/20/1999 | 1 | ||
| Had left the jeep parked out front of the store for a few minutes running. went in to ring out and lockup and when she came out the jeep had coasted backward and hit a ??? *db 35-w280-618 | |||
| 1 | |||
| Left the jeep idling in park and realized after i had been out of the jeep for a minute or so that it was driving in reverse. ran after it and opened the door to step in on the brakes and was knocked down by the door. i continued to run after it. resulting in smashing into a metal painting device. | |||
| PARKING BRAKE - CONVENTIONAL | |||
| 04/29/2002 | 2 | 04/01/2000 | |
| Emergency brake was inoperative, vehicle would still roll when emergency parking brakes were engaged. dealer notified. *ak *slc | |||
| While both doors were open when backing vehicle backwards, noticed child walking on side of vehicle. consumer put vehicle in park to get child, and without and indication vehicle slipped out of park, rolling backward, and child got cought between doors, draging child. consumer jumped into vehicle and pulled emergency parking brake, but vehicle continued to roll about 15 feet before stopping. child was rush to hospital. please provide further information.*ak | |||
| 10/01/1999 | |||
| Rear brake/ front and rear brake pads, and the emergency parking brakes disintegrated which caused extended stopping distance which may resultin a crash. common problem. please provide further information.*ak | |||
| PARKING BRAKE - DRIVELINE | |||
| 12/29/1998 | 1 | 03/01/1998 | |
| Parking brake shoe broke off and damaged the abs and drum systems. | |||