Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | ||||||||||||||||
| 02V053000 | DAIMLERCHRYSLER CORPORATION | from 06/01/1992 to 05/31/1998 | V (Vehicle) | 1620000 | 09/23/2002 | ODI | CHRYSLER GROUP LLC | 02/15/2002 | 02/15/2002 | |||||||
| Defect Summary | On certain sport utility vehicles, if a driver has not placed the shifter lever fully into the park position and leaves the vehicle running, the vehicle may unexpectedly move rearward after seeming to be stable. | |||||||||||||||
| Consequence Summary | Inadvertent movement of the vehicle could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will install a secondary detent system to the floor shifter assembly. daimlerchrysler sent interim notices to owners concerning this problem on march 22, 2002. owner notification began september 23, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 2100903 | 10/02/2005 | 2101805 | 10003524 | Automatic transmission diagnostic teardown procedure. various models including the 2004 ram truck, durango, sebring convertible, cherokee, vision, neon, and voyager. *tt *sc | 10/22/2003 |
| 2100202 | 07/08/2002 | 635721 | Subject regarding revision in diagnostic procedures and labor operation times for re transmissions. *tt | 10/30/2002 | |
| 2100601 | 03/16/2001 | 211699 | 621898 | Automatic transmission fluid usage atf+4. *tt *mj | 10/03/2001 |
| 210899 | 04/30/1999 | 604975 | Vehicles exhibiting buzz, whining, or moaning like noise from cold transmission when reverse gear is selected. *tt | 05/21/1999 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 181299 | 06/18/1999 | 181797 | 607298 | This bulletin explains the operation and application of the leak detection pump (ldp) monitor test. *tt | 09/17/1999 |
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||||
| 210297A | 07/11/1997 | 21-02-97 | 6088979 | This bulletin involves transfer case shifter noise. *nlm | 01/11/2000 |
| 210998 | 10/26/1998 | 602337 | A thumping or creaking noise may be heard coming from the transmission tunnel area on acceleration or while driving over bumpy roads. *yc | 10/26/1998 | |
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||||
| 9821 | 04/21/1998 | 601254 | Specifications and service procedures used in the current service manuals are being revised to provide improved differential bearing life. *yc | 07/14/1998 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 210697A | 12/19/1997 | 21-06-97 | 6088991 | This bulletin involves overdrive unavailable in extreme cold temperatures, bypass kit installation, inhibitor programming. *nlm | 01/11/2000 |
| 210797 | 03/21/1997 | 6089000 | Information on transmission cooler reverse flushing with cooler bypass kit installed. *nlm | 01/11/2000 | |
| 210297 | 03/07/1997 | 54377 | A thumping or bumping noise may be heard coming from the transmission tunnel area on acceleration or while driving over bumpy roads. *yc | 04/07/1998 | |
| 210697 | 03/21/1997 | 54373 | Overdrive unavailable in extreme cold temperatures. *yc | 04/07/1998 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| POWER TRAIN | ||||||
| EA01017 | CHRYSLER GROUP LLC | 11/01/2001 | 12/18/2002 | ROLL-AWAY IN REVERSE WHEN PARKED | 02V053000 | |
| Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics, helps to provide feedback to the driver to indicate whether | ||||||
| PE01021 | CHRYSLER GROUP LLC | 06/28/2001 | 11/01/2001 | INADVERTENT ROLLAWAY IN REVERSE PARK | ||
| A | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 02/15/2003 | 0 | ||
| Paint on vehicle appears bubbly. power windows stopped working-replaced motor rear end has noise like a roar-diagnosed with bad rear end transmission does not shift like it should-diagnosed as bad brakes growling- | |||
| 09/15/2003 | 11800 | ||
| Seals and gaskets needs to be replace transfer case input shaft seal(b) extension housing seal a/t (b) includes r&i 4wd transfer case atf sealant water pump radiator hose lower hose | |||
| 12/22/2002 | 55245 | 1 | |
| Transmission fluid leaked from the cooler hose which caused the vehicle to smoke. ts scc | |||
| 06/25/2001 | |||
| Whenever gas guage registered 1/2 tank gauge will drop to zero. this affected computer, and it gave off a warning signal that vehicle was empty. consumer has contacted dealer. please provide any further information.*ak | |||
| 11 | 04/01/1997 | ||
| The fuel sending unit replaced 4 times(car stops in traffic),power steering pulley disentigrated while driving(had no steering), front and rear axles have been rebuilt or replaced 2times,transmission has been replaced,transfer case has been replaced,air conditioning condenser and hoses replaced 3times,and numerous other problems...... | |||
| 10/13/1997 | 2 | 04/12/1997 | |
| Drivetrain failure. | |||
| 12/16/1997 | 2 | ||
| While driving vehicle at night, the entire electrical wiring system went out, causing visibility problems. could not read dashboard panel due to electrical failure. also, the speedometer does not work. not showing correct speed/ belts are out of alignment. *ak | |||
| 02/01/1997 | 3 | 10/17/1996 | |
| Engine speed continues after the accelerator pedal is released, giving the sensation the cruise is engaged. acceleration continues unless you shift into neutral and apply the brakes. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 03/18/2007 | 90000 | ||
| Tl*the contact owns a 1997 jeep grand cherokee. while driving approximately 45 mph on normal road conditions, the engine stalled intermittently. the vehicle restarted after several attempts and the engine and brake warning indicators illuminated on the instrument panel. the indicators remained lit until the engine was turned off. the vehicle was taken to an independent mechanic eight times, but the failure could not be duplicated. recently, the dealer replaced the core wires, spark plugs, hoses, caps, and rotor distributor. the vehicle was also repaired according to nhtsa campaign id number 02v053000 (power train:automatic transmission;lever and linkage:floor shift). the failure mileage was 90,000 and current mileage was 103,000. | |||
| 04/01/2002 | 100003 | 1 | |
| 1. came out of gear when in park and crashed sustaining 5000.00 dollars in damage. had received a letter from daimler-chrysler in 2002,however it was not dated stating the car could do this. no recalls were present at the time. they denied any problem when car crashed. called an attorney who was a relative that told without a doubt (100%) the car would do this. he then called me back and stated he could not represent me because he represented daimler-chrysler. he was hired by chrysler after he bought a viper from them that was a lemon and he shoved it you know where and won. they realized what an outstanding attorney he was then hired him. talk about family ethics. they finally installed the secondary detent system in 12/2008. i was told it was repaired. 2 the car is stalling at high speeds,during u turns, while at stop signs. it to dangerous to drive. jeep keeps telling me they can not find anything on diagnostics. i was out of town 250 miles from home and they want me to drive an unsafe vehicle back to the. they have been rude,evasive and blaming me. after 500.00 there diagnostics showed nothing. it has been to 5 other mechanics and know one has been able to diagnose the problem. i now have a 1997 grand cherokee limited that is loaded that is dangerous and worth nothing. 3 if they insist on arbitration and a chance to fix it you will lose. it is worth your money to hire a lemon law attorney from the very beginning. *tr | |||
| 01/22/2007 | 235000 | 1 | |
| Took jeep to dealer on jan 22 07 for abs light check. was notified my dealer that there was a recall on my car for secondary detent system recall bo2. dealer serviced detent recall malfunction. when i picked up the car the automatic shift lever would not go down to 1st and 2nd gear, it was being blocked by an internal obstacle under the shift council. took car in next day around 11:30 am and service writer wanted to keep car overnight. set appointment with him to bring it in next day jan 24 07. dealer advised me that my shifting bezel was broken and needed to be replaced for $95.00. i advised dealer that shifter worked fine when i brought it in and that they needed to fix whatever it is that they broke. dealer replied that it was broke before i brought it in and working on the council caused things to shift and thus caused the obstacle. i arrived at the dealer and they said that if i had not brought in my car that it would still be working fine., dealer agreed with me but wants $95.00 to fix it.,.i declined the offer. took car home and removed shifting council to find that red shift marker was no longer centered around the shift lever and a rubber washer was no longer centered around the shifter. pulling the shifter back towards drive caused the shifter to be stuck at drive because the red shift marker bezel would not allow shifter to go any further and thus blocked shifter from going from 1st or 2nd gears. while driving the car in this condition the shifter would pop into neutral when a road bump was hit and thus i would loose power, thus an unsafe driving condition. upon picking my car up on jan 22 07 around 5 pm i was not advised that my shifter was not working properly or that i was driving off in a vehicle that now had an unsafe driving condition. *jb | |||
| 01/11/2007 | 64000 | 2 | 09/01/1997 |
| 1997 jeep grand cherokee 4wd 6 cylinder mileage: 64,600 - abs stopped working while driving (estimated cost to repair is $1800), 1997 jeep grand cherokee 4wd 6 cylinder mileage: 64,600 - complete failure of drive train (transmission), being repair at a cost of $2550.55. *jb | |||
| 08/10/2006 | 5 | ||
| I am complaining about the lack of service for my jeep cherokee. there is are a couple of recalls for this vehicle. one is the b02 and the other is the 879. i have made arrangements to have them fixed at the smithtown and bayshore dealerships and each appointment has been cancelled. i cannot take the car to a mechanic because the car rolls out of gear when it is in park (b02 recall). so the work that has to be done hasn't been taken care of because mechanics will not bring the car into the shop. as a matter of fact the one time someone allowed it into the shop it rolled out of gear and almost ran the mechanics over. lets just say we are not on good terms because of this. parts are worn out. but until this roll out of park issue is taken care of no one will see the car. again i made several appointments to see chrysler dealer but they keep canceling my appointments. i want to be paid for the parts that are wearing out and cannot be fixed due to no mechanic will see the car. and i want the dealerships in smithtown and bayshore reported for canceling appointments that were made in advance. *jb | |||
| 05/14/2005 | 1 | 03/20/2002 | |
| Dt: contact states while driving vehicle it began jumping. took vehicle to service dealer, they stated the vehicle was fine. the vehicle had to be towed, the service mechanic stated there was a screw that broke in the handle control box.*ak | |||
| 09/04/2003 | 95000 | 90 | 12/23/1996 |
| When you step on the gas it takes 5-10 seconds for the transmission to kick in. then it bucks into gear. when sitting idle, the transmission feels like it will stall. our mechanic told us that the transmission is failing and needed to be replaced. at this time, our grand cherokee is dead. we can not believe this is the second grand cherokee we have owned and the transmission had failed. we got rid of our '95 grand cherokee because the transmission kept hesitating, the dealer could never seem to find anything wrong, of course. we knew this car was a lemon and got the dealer to get us into a brand new grand cherokee (1997). now 5 1/2 years later this car's transmission has failed. jeep needs to step up to the plate and get these cars fixed! *la | |||
| 04/29/2003 | |||
| The vehicle was parked but still on when suddenly the vehicle slipped into the reverse gear and accelerated. *nlm | |||
| 12/26/2002 | 95000 | 06/08/2000 | |
| I am having problems with my 1997 jeep grand cherokee,i have read several other owners ,that are having the same problems with cold weather shifting of the transmission and also growling in rear end when backing.however i am convince that this is a company default.please contact me as soon as possible . | |||
| 08/23/2002 | 1 | ||
| While driving at any speed and with no warning fuel gauge indicator will jump around, reading the wrong gas level. dealer notified. *ak consumer also stated the vehicle has moved foward when placed in park.*jb | |||
| 08/06/1997 | 7 | 08/29/1996 | |
| *ak consumer states transmission does not shift the way it should, there is a delay when going into gear and it makes a noise, rear seal, pan gasket, and cooler lines leaking, humming in engine at 59-62 mph, the wiper blades failed, while using remote there is a grinding noise coming from door area, the right front rotor is worn, the deqler replaced the front brake pads, and headlights need to be adjusted.*yd | |||
| 01/01/2002 | |||
| In cold weather conditions transmission slips and will not change gears or accelerate properly, cause unknown. dealer has been contacted. please give any further details.*ak | |||
| 02/02/2001 | 2 | 11/01/2000 | |
| The truck is now down, the transmission is not functioning at all, all gears act as if in drive. | |||
| 06/01/2001 | |||
| Vehicle will kick into gear by itself. when pressing gas there's a delayed reaction. then, vehicle will take off unexpectedly. please provide any further information. *ak | |||
| Would be driving vehicle and it would hesitate. would rev up as if in neutral. would suddenly kick in, and then accelerate. have taken to dealership, and was informed by mechanic problem was low transmission fluid. after changing fluid in transmission was driving again, an d problem still occurred. *ak | |||
| 09/07/2001 | |||
| Transmission gear does not shift properly and stalls intermittently. vehicle has been taken to dealer for inspection/repairs. feel free to provide any further information.*ak | |||
| 1 | 05/01/2000 | ||
| In addition to commonly reported problem with shifting to reverse from park, also shifts hard sometimes/soft others. *ak | |||
| 05/08/2001 | 05/01/1998 | ||
| Ignition impossible, key not working and no contact available, even if new battery installed. practically a dead car. power train failure has been experienced in moments of steering wheel drive ,when the system expecially at moderate speed pratically does not work anymore. grateful for any information and help which could be offered. *ak | |||
| 08/01/2000 | 3 | 08/01/2000 | |
| Transmission gets stuck in 4th gear. *ak | |||
| 05/08/2001 | 05/01/1998 | ||
| Ignition impossible, key not working and no contact available, even if new battery installed. practically a dead car. power train failure has been experienced in moments of steering wheel drive ,when the system expecially at moderate speed pratically does not work anymore. grateful for any information and help which could be offered. *ak | |||
| 08/01/2001 | |||
| When vehicle is driven for a good amount of time transmission will get stuck in fourth gear. consumer has to shut vehicle off for a while before transmission will come back to normal.*ak | |||
| 08/01/2000 | 3 | 08/01/2000 | |
| Transmission gets stuck in 4th gear. *ak | |||
| 08/03/1999 | 1 | ||
| Transmission locked in park, only way to get it out was to press hard on gas pedal, this caused vehicle to dash forward, consumer felt this was very unsafe because consumer didn'y know when it was going to dash forward. *ak *jb | |||
| 07/17/2001 | 10 | 10/01/1998 | |
| When shifted the transmission has a 5 sec lag time to shifting. if the jeep has been parked for more than 2 days the time is more than 20sec. transmission has also been in d but actually it was in 2.*ak | |||
| 03/07/1999 | 02/01/1997 | ||
| When left in park, with the engine running, this 1997 jeep grand cherokee has on multiple occasions (perhaps six or eight times) slipped out of park and moved both forward and backward on it's own. on several occasions there was no driver in the car when it began moving. in the latest episode, in may of 2001, my wife was knocked to the ground as she attempted to reenter the car which she had left in park. the jeep moved backward until coming to rest on a hedge and a cable tv box on the street next to our home. the damages were about $200. my wife was bruised, but not seriously injured. what should we do? is there a recall? will this be reported to jeep?*ak | |||
| 1 | 06/01/1997 | ||
| In response to recent reports about 1997 grand cherokee transmissions going into reverse without selecting reverse--my jeep's transmission seals deteriorated early with pieces of the seals found in the gear fluid; could cause blockage of scavanger system or interference with gears themselves--possible cause or explanation; contacted jeep and local dealership--they denied everything.*ak | |||
| 06/21/2001 | 1 | 11/01/1998 | |
| At 07:45am husband parked vehicle, placed drive selector in park', engaged emergency brakes, left engine idling. wife, jo, entered vehicle. as she was engaging safety belt the car suddenly accelerated to a very high rpm and , simultaneously, jumped into reverse gear. the jeep struck a parked sedan and apparently the im[pact switched the gear into forward. wife was unable to control and the jeep struck a house . husband opened door and turned off engine w/ ignition key. engine stopped.. emergency brakes remained engaged throughout. police report confirms not the driver's fault.investigation by insurance adjuster/repair shop ongoing.*ak | |||
| 05/01/1997 | |||
| I have been taking my jeep back to the dealer since about 7000 miles with a hesitation problem. they said they checked engine, transmission, and other items with no sucess in locating the problem. now, a few months ago i started having problems with it wanting to just take off like a bullet, as soon as you barly get it into reverse. i explained to crystler, that now ,i wonder if the whole time they couldn't find the problem if it was my transmission. at 55000 miles i understand things start going wrong, but not the transmission. i felt that if it needed repair they should pay for it, or at least waiver the labor. so i took it to a transmission specialist, he replied if you were my wife you wouldn't even drive it any further, it's that bad so now it still sits in the garage gitting fixed ,1 1/2 weeks as of today ,and i still don't have it back. the specilist told me the whole transmission would need rebuilt, due to burnt out clutches in 1 st gear, and reverse, and burnt out tourque converter. with a grand total of $2326.70. then i saw the issue on cnn about the jeep grand cherokee, and i really felt that applied to our jeep. please help. the dealership kept telling me alot of crazy things, like you must not be excellerating properly and with the reverse, everyone has to keep there foot on the break when putting it in reverse well i never had a vehicle that would just shoot off like a rocket in reverse. thank you lise greathouse. *ak | |||
| 08/01/1999 | 2 | 08/01/1999 | |
| When making a hard turn, either left or right with transmission / 4-wheel drive in neutral, wheels and ignition locked up.*ak consumer states this occurs when being towed behind a 36 foot motor home, first incident happened after making a hard right turn and was discovered after about 2 miles, second incident happened after traveling approximately 75 milesconsumer stopped and started again having made a hard right turn. *slc | |||
| 06/22/2001 | |||
| While driving on highway vehicle jumped from drive to neutral with no prior warning. vehicle was not shifting gears on its own. contacted dealer. *ak | |||
| 2 | 06/01/1999 | ||
| When applying gas pedal vehicle feels as if it is pulling in reverse. this happens at highway speeds. dealer has not seen vehicle. *ak consumer states vehicle bucks and pulls back while driving. *slc | |||
| 03/27/2001 | 1 | 02/01/1997 | |
| While consumer was travling at 55mph transmission malfunctioned. *ak consumer was told there was a complete mechanical breakdown in the transmission. *slc | |||
| 12/12/2000 | 05/01/2000 | ||
| Jeep will not assist (it is beyong warranty) in any relief of a transmission with only 30000 miles - local dealer estimates cost of repair at $2,400. *ak | |||
| 05/17/2000 | 1 | 06/01/1997 | |
| The transmission was slow to connect and the rpm's were going up and no movement was occurring. *ak | |||
| 05/13/1999 | 08/01/1997 | ||
| I have had the following failures: fuel guage/ brakes (3) times/engine mount, and water pump, brought the vehicle in (5) times before they fixed the transmission, rear windshield wipers quit working, and then restarted. also cd player died. is this a lemon? *ak | |||
| 10/20/1997 | 1 | 08/01/1997 | |
| I was driving my vehicle home from my son's school...there were no passengers in the car. i pulled into my flat driveway and stopped at the end of it to retrieve my mail from my mailbox. after the vehicle was completely stopped, i put the transmission into park; released my foot from the brake pedal; took off my seatbelt; opened the door; and got out. everything seemed normal at this point. however, after taking about five steps away from the vehicle towards my mailbox, the vehicle slipped out of park into reverse and started driving backwards....all by itself. afraid that the vehicle would run into another car, or a house, or worse, my instinct told me to try and stop it. i ran towards the front of the vehicle as it was moving backward and tried to get in (in order to put the brake on). in my effort to do so, however, the door of the moving vehicle knocked me down onto the street and completely ran over my left leg, breaking my femur bone in two places. as i was unable to move, screaming in severe pain, the vehicle continued backing up on its own onto my front lawn, through a ditch, over a cable t.v. box, through an empty field, finally stopping when it tried to go across a rather deep ditch. the motor, however, continued to run. | |||
| 03/01/1999 | |||
| When driving at any speed vehicle wouldn't shift properly from first to second gear, and was shifting very hard. lock on the driver's side door isn't locking properly. also, water pump was replaced/ driver's side window motor went out, and there was a leakage in the sun roof which caused water to leak into vehicle on driver's side. | |||
| 06/22/1999 | 1 | 05/01/1997 | |
| Constant rpm fluctuation, hesitation under load, shifting from overdrive to drive during freeway speeds, chronic. | |||
| 09/01/1998 | 2 | 10/01/1996 | |
| Transmission body valve failed on two occasions 9-01-98 & 11-01-98. *yc | |||
| After being parked for a period of time transmission did not respond well. when placed into gear it would take 10 to 15 seconds to respond and go into the gear. dealer has been contacted. *ak | |||
| 12/16/1997 | 1 | ||
| The transmission bearings went out while drving vehicle at approx. 40mph. vehicle not able to shift properly into gear. will be taking vehicle to dealer. | |||
| 10/09/1997 | |||
| When driving from 0 mph to 40 mph there was a very loud knocking noise coming from the transmission, and the vehicle felt like it was going out of gear and as if the transmission was on the ground. the dealer replaced the transmission, and the new one is failing too. *ak | |||
| 10/11/1998 | |||
| Vehicle went into reverse from park, went backwards and crashed into ahouse, resulting in damage to both house and vehicle. | |||
| 09/03/1998 | |||
| Vehicle jumped into reverse and rolled backwards with no one in it. the vehicle continued to roll with left turns. dealer not contacted, insurance company repaired the vehicle. transmission problems has not been determined. *ak | |||
| 03/11/1998 | 2 | 01/23/1997 | |
| Transmission performs poorly, causing vehicle to lunge forward when gear is engaged. | |||
| 03/01/1997 | 1 | 12/01/1996 | |
| Transmission failed. | |||
| 09/18/1997 | 3 | 08/15/1997 | |
| Vehicle does not shift properly, almost resulted in a collision due to improper shifting. | |||
| 01/01/1997 | |||
| Transmission/abs brakes/suspension and steering failed. | |||
| 07/01/1997 | 03/11/1997 | ||
| Transmission failure.*ak | |||
| 02/17/1998 | |||
| When the vehicle was put in drive the vehicle went into reverse. when driver put vehicle in park, the vehicle locked up. the dealer has been notified. *ak | |||
| 09/22/1997 | 1 | ||
| Exhaust pipe bent & rubbed against the plastic gas tank which caused a hole that allowed a leak. took to dealer & was informed owner needs metal piece between tank & exhaust. manufacturer not taking responsibility of financial replacement. *ak consumer was never made aware of the skip plate option, requesting reimbursment. transmission has a pause when upshifting from 2 to 3, when in 4wd, the left wheel grinds when turning. the right front power lock made a grinding noise when power door locks were actuated, dealer installed new door latch assembly. steering wheel was not centered, causing vehicle to drift to the left while driving. *slc | |||
| 09/22/1997 | |||
| Vehicle does not decelerate properly. at high speeds, 40-60 mph, removing foot from gas pedal does not always cause the vehicle to decelerate or slow down. *ak | |||
| 05/24/1997 | 1 | ||
| Vehicle slipped out of park. | |||
| 03/01/1997 | 12/14/1996 | ||
| Vehicle has had ten intermittent incidents of transmission missing the one to two upshifts. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 07/01/1997 | |||
| Engine check light comes on and stays on for no apparent reason. codes indicated the vehicle had been towed, and that the vehicle had lost traction, which was not the case. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||
| 08/14/2001 | 3 | ||
| The water pump failed and the dealer damaged transmission fluid lines while replacing it. the coolant was leaking. *yh | |||
| 04/18/2001 | 1 | ||
| Transmission cooler lines were replaced.*yh | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 03/01/2001 | |||
| Problem seemed to be with the shift linkage to the transmission. keys would also not come out of the car because i could not get it in park. after putting significant pressure on the shifter, vehicle did go into park and then was ok. i did call a local dealer who seemed to be familiar with the problem and recommended the heavy pressure fix.*ak | |||
| 06/01/2000 | |||
| I have noticed that my gear shift doesn't alway go all the way into park although it clicks like it does. i have to take extra care that it does go into park.*ak | |||
| 12/13/1997 | 02/10/1997 | ||
| Driver was pinned between vehicle and vehicle being driven. vehicle jumps out of gear if gear is shifted from reverse to park and is not pushed forward to its limit. the lever indicates that it is in park. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 12/29/1997 | 1 | 12/11/1996 | |
| Transfer case malfunctioned. vehicle became inoperable. contacted dealer and dealer noted that transfer case was dry and needed to be replaced.*ak *jb | |||
| 07/28/1999 | 1 | 12/11/1996 | |
| Rear end went out and vehicle was inoperable. contacted dealer and wheel bearings were replaced. rear end has been replaced twice already.*ak keyless remote failed. fuel gauge failed. buzzing noise when unlocking the doors. transfer case leaking. rear end makes noise, dealer rebuilt differential. left front wheel makes noise. *yh | |||
| 08/01/1999 | 2 | 08/01/1999 | |
| When making a hard turn, either left or right with transmission / 4-wheel drive in neutral, wheels and ignition locked up.*ak consumer states this occurs when being towed behind a 36 foot motor home, first incident happened after making a hard right turn and was discovered after about 2 miles, second incident happened after traveling approximately 75 milesconsumer stopped and started again having made a hard right turn. *slc | |||
| 02/19/2001 | |||
| Transfer case plug fell out while driving at 65 mph. loss of fluid caused rear axle to break. manufacturer notified, and informed consumer that was not covered under a recall, and it was out of warranty. please feel free to provide any further details on this matter: | |||
| 1 | 09/18/1996 | ||
| Transfer case misaligned causing vibration and noise. mjs (97v-194) | |||
| 02/26/1998 | 1 | 05/28/1997 | |
| Transfer case failed. | |||
| 09/10/1997 | 0 | ||
| Vehicle in park position when started; left but pulled back to driveway; left vehicle idling; heard a sound like vehicle shifting, vehicle moving backwards. driver's door tore off & vehicle went down driveway & hit gardner's trailer. owner jumped in & put vehicle's brakes on; vehicle still in park position. manufacturer's investigator came & could not duplicate problem. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 01/01/1901 | 1 | ||
| Consumer complaint regarding un-repaired recall work to a 1997 jeep grand cherokee, that resulted in an accident. *kb the consumer stated with the vehicle running she placed it in park, stepped out of the vehicle, when all of a sudden it lurched backwards into the neighbors landscape. the consumer stated she was never informed of any recall on the vehicle, possibly because the vehicle was purchased used. *jb | |||
| 11/28/2003 | 90000 | 1 | |
| After parking the vehicle consumer walked away. then, turned around and noticed that vehicle was rolling . vehicle rolled down the driveway, crossed a street and down an embankment. consumer tried to stop it, but was slightly injured during the incident. *ak | |||
| 1 | |||
| Per consumer part for the inadvertent movement, recall 02v 053000 will not be available in a reasonable time.*ak | |||
| 12/26/2002 | 95000 | 06/08/2000 | |
| I am having problems with my 1997 jeep grand cherokee,i have read several other owners ,that are having the same problems with cold weather shifting of the transmission and also growling in rear end when backing.however i am convince that this is a company default.please contact me as soon as possible . | |||
| 11/07/2002 | 2 | ||
| The consumer took the vehicle to the dealer to have recall 02v-053 performed for the shifter lever, after the installation was completed, the consumer noticed the shifter was stiff but left the dealer anyway. the consumer stated that she couldn't drive the vehicle like this. the consumer called jeep eagle and was told that maybe it needed further adjustment. the consumer had gone back to the service department who had performed the recall, and was told that everything was correct. the consumer was given the option to remove the recall and return the vehicle to its original condition. (the consumer couldn't imagine using two hands to shift, so she opted for the change) the consumer picked up the vehicle later and then noticed that it is now loose compared to its original condition. the consumer(s) were told that what they perceived as loose was completely functional and okay to drive. the consumer(s) have had a number of concerns with the stiff shifting related to the recall. *scc *jb | |||
| 10/01/2002 | 1 | ||
| Consumer advised that vehicle was idling in park, but slightly rolled backward. consumer visited dealer to advise of incident. dealer informed consumer that vehicle needed new transmission and replaced for consumer, but did not mention current recall 02v053000. consumer then received recall notice and contacted manufacturer. manufacturer advised consumer that dealer recorded recall 02v053000 being remedied on 10/27/02 the same time vehicle's transmission was being replaced. ts the transmission was never replaced, but consumer paid for a replaced transmission. *jg | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 05/24/2002 | 1 | ||
| Vehicle was in a idling position of park and slipped into reverse, slamming into multiple vehicles. vehicle was at dealership being serviced; consumer was outside vehicle, and service technician was operating vehicle at the time. *ak *yh | |||
| 05/25/2002 | 1 | ||
| Consumer states after placing vehicle in park, without warning vehicle jumped out of gear into reverse and rolled backwards. dealer has been notified and stated because driver did not place the parking brake, the vehicle rolled back.*jb *tt | |||
| 12/10/1999 | 1 | ||
| Vehicle was put into park, but then rolled back causing damage to vehicle, claim 60-c124-977. *slc | |||
| 11/06/1998 | 1 | ||
| Consumer placed gear shift in park, but vehicle rolled backward causing damage, claim 32-v024-155. *slc | |||
| 01/24/2001 | 1 | ||
| Consumer put key in ignition, gave a little gas, and vehicle lurched into reverse crashing into a building causing damage to the rear of the vehicle, consumer states vehicle was still in park at time of accident, luckily there were no injuries. *slc | |||
| 02/10/1998 | 1 | ||
| Analyst assuming vehicle jumped out of gear, the description of loss shows there was 2000 dollars in damage to other property, claim 55-h710-293. *slc | |||
| 01/12/1999 | 1 | ||
| Vehicle rolled down drive and hit another car. 45-8009-312 | |||
| 08/30/2000 | 1 | ||
| Insured thought she had vehicle in park, instead it was in reverse. she ran to try and to stop vehicle stop, but was knocked down and hit her head. the adjuster stated vehicle jumped from park to reverse. | |||
| 02/10/1998 | 1 | ||
| Vehicle jumped out of gear, causing property damage, claim number 55h710293. *slc | |||
| 12/24/2000 | 1 | 08/01/2000 | |
| The consumer left the vehicle with the engine running but the vehicle went in reverse on its own and knocked a gas pump causing fire, the fire was extinguished quickly and the vehicle had minor damage. *yh | |||
| 05/10/2001 | 1 | ||
| Vehicle was in park, gear jumped causing vehicle to roll down the hill striking a tree.25-5518-885 | |||
| 01/21/1999 | 1 | ||
| The insured claims he got out of his car to get something and the vehicle jumped out of park and rolled backwards *db 75-5391-573 | |||
| 05/18/2000 | 1 | ||
| Vehicle popped out of park into reverse before it started rolling. 06-5287-444 | |||
| 09/10/1997 | 1 | ||
| While vehicle was parked in garage (new car) with engine running, transmission slipped out of park an into reverse. drivers side door was open at time and was torn off by right side as it passed by. when car was stopped by insured, indicator still indicated car was in park auto dealer and mge do not accept responsibility, insured willing to go to court. ($6,000 damage) 55-g215-214 | |||
| 07/26/2001 | 1 | ||
| Vehicle was in park and may have jumped gears into revers. *db 35-w709-576 | |||
| 09/23/1997 | 1 | ||
| From park, had been hiving problem getting key out of ignition cylinder. *db 33-1825-248 | |||
| 07/11/2001 | 1 | ||
| Consumer advised that vehicle kicked out of gear and rolled backwards *db 42-1384-167 | |||
| 06/22/1999 | 1 | ||
| Consumer stopped vehicle and put it park. got out vehicle and walked away heard bang his vehicle backed into another vehicle. *db 22-v132-439 | |||
| 08/20/1999 | 1 | ||
| Had left the jeep parked out front of the store for a few minutes running. went in to ring out and lockup and when she came out the jeep had coasted backward and hit a ??? *db 35-w280-618 | |||
| 04/14/1999 | 1 | ||
| Vehicle was parked at top of the hill when it was rolled down hill and hit the house. 42-1134-291 | |||
| 09/12/1998 | 1 | ||
| Gear jumped out of park. 07-3009-610 | |||
| 12/01/2000 | 1 | ||
| Consumers vehicle rolled out of park, hitting two other vehicles, claim 43-r601-249. *slc | |||
| 08/20/1999 | 1 | ||
| State farm insurance stated, owner had left the jeep parked out front of the store for a few minutes running, went in to ring out and lockup and when she came out the vehicle had coasted backward and hit a .35-w2800-618 | |||
| 08/30/2000 | 1 | 08/01/2000 | |
| Consumer placed vehicle in park, got out with the engine running, when all of a sudden it started to move backwards, consumer tried to get in the vehicle to apply the brakes, but the door hit her and was knocked down, vehicle was damaged, consumer reported incident to manufacturer but was denied any assistance because they are stating that the emergency brake should have been engaged.*jb | |||
| 1 | |||
| Consumer placed vehicle in park and exited vehicle, vehicle shifted from park to reverse and hit two cars before coming to a stop. *jg | |||
| 12/24/2000 | 1 | ||
| Vehicle was in park, slipped out of gear while the owner was in the gas station store, and it rolled into a gas pump,knocked it over causing fire and also car caught on fire. 38-j600-008 | |||
| 04/01/2002 | 1 | 10/01/2000 | |
| The vehicle was parked in front of an office building, engine running and gear shift in park. the driver got out to drop off an envelope at the office and as she entered the building the transmission shifted from park to reverse. the vehicle rolled, under power, backward into two other vehicles damaging all three vehicles. the parking brake had not been applied because the driver expected the park position of the shifter to be adequate to keep the car from moving. daimler/chrysler was contacted and they had an investigator look at the vehicle. he concluded that the parking pawl, transmission linkage and all associated parts are operating properly. their decision was, that because the recommendations in the vehicle manual weren't followed, they had no obligation in the matter. the driveway where the vehicle was parked had enough slope that the vehicle would have rolled freely if it had not been placed in park. although there is evidence that similar incidents have occurred, ( i.e. consumer complaints in the nhtsa database) daimler/chrysler has not notified us that thiscould be a possible problem. *ak | |||
| 04/29/2002 | 2 | 04/01/2000 | |
| Emergency brake was inoperative, vehicle would still roll when emergency parking brakes were engaged. dealer notified. *ak *slc | |||
| 03/29/2002 | |||
| Vehicle was in park and turned on with door open. as vehicle rolled backwards consumer ran to try and jump into vehicle. physically saw gear shift click from park to reverse. vehicle was moving too fast to slam gear shift back to park. *ak | |||
| 12/22/2001 | 1 | 07/01/2000 | |
| My jeep was in park ,engine running walked behind vehicle to store . came out two minutes later and vehicle had moved in reverse 180 degrees. a rock stopped the jeep from moving further .*ak | |||
| 02/14/2002 | 1 | 05/09/1997 | |
| While vehicle was in park it unexpectedly shifted into reverse and hit another vehicle. *ak *yh | |||
| 02/17/1999 | |||
| Vehicle was parked, engine not running, before he could turn key vehicle rolled forward, still in park. dealer could not find a problem. mileage at the time was 30400.*ak | |||
| While driving 25mph vehicle shifted from drive to reverse. dealer has been notified. please provide additional information.*ak | |||
| 02/10/1998 | 1 | ||
| Vehicle jumped out of gear, causing property damage, claim number 55h710293. *slc | |||
| 1 | |||
| Consumer placed vehicle in park and exited vehicle, vehicle shifted from park to reverse and hit two cars before coming to a stop. *jg | |||
| 01/08/2002 | 1 | 08/31/1997 | |
| Gear shift jumped out of park into reverse and consumer's vehicle hit another vehicle. *ak | |||
| 08/09/2001 | 1 | 10/01/2000 | |
| While vehicle was idling it shifted into reverse, and collided into another vehicle, consumer has contacted dealer.*ak *slc | |||
| 12/24/2000 | 1 | 08/01/2000 | |
| The consumer left the vehicle with the engine running but the vehicle went in reverse on its own and knocked a gas pump causing fire, the fire was extinguished quickly and the vehicle had minor damage. *yh | |||
| 02/01/2001 | |||
| Vehicle was running while in park. consumer got out to open garage and gear shift slipped into reverse. vehicle pushed consumer half way through garage door. please provide any further information.*ak | |||
| 06/12/2001 | |||
| Engine was running, emergency brake not applied, and vehicle suddenly went into reverse. consumer was caught by vehicle, and her right leg was run over. consumer was hospitalized for 3 weeks. damage to vehicle unknown. *ak | |||
| 11/12/2001 | 3 | 01/01/2000 | |
| Transmissin jumps in revese. *ak | |||
| 11/17/2001 | 1 | 07/01/1997 | |
| I pulled into my son's drive-way to pick him up. i put the car in park and put the emergency brake on while i waited for him to come out. he was saying something to me so i opened the door and stood so i could hear him. he was asking for me to come inside. standing beside the jeep with the door open, i reached in to shut shut the car off. i shut the car off and then it started going backwards. the car hit me and knocked me down. i hit my head on the cement. my son ran after the car and stopped it from going across the street. then he took me to the emergency room. i had a ct scan and suffered head and tissue injuries, including black eye (wear glasses), head lump, neck, forehead and temple bruising, bruised shoulder, bruised behind, bruised arm and bruised leg.*ak | |||
| 11/21/2001 | 1 | ||
| The car was unatended, running, in park when the transmision slipped into reverse and rolled down the road hitting a house.*ak | |||
| 08/06/2001 | 1 | 01/01/2000 | |
| From park, vehicle shifted freely and lost reverse function. total repair cost was $2,714.43. dealer was contacted prior to repair since transmission shop claimed the see a lot of these and they thought transmissions where defective. dealer refused to take any responsibility.*ak | |||
| 08/15/1999 | 2 | 11/01/1996 | |
| Car was in park, running, when i got my mail. i was behind the vehicle and heard a click, when i looked up the vehicle was headed toward me. i tried to jump in and stop the vehicle but could not. it rolled backwards across a 55mph road into the park across the street and slammed into a tree cause $2,094.00 in damage. i paid my $500 deductible and my insurance paid the balance. when daimler checked out the vehicle they said they found no problem. the day we were to take the vehicle in for this inspection, my husband warmed up the car with the emergency brake on, when he came out the car was once again in reverse.*ak | |||
| 11/14/2001 | 1 | ||
| While engine was running and shift lever was in park position vehicle jumped out of park and went into reverse. vehicle rolled out of a service station parking lot and across several lanes on a highway. another individual was able to stop vehicle without a crash or any injuries. please provide any additional information / documentation.*ak | |||
| 10/14/2001 | 1 | ||
| Vehicle was parked with engine running, park brake not engaged, and was pulling trailer when vehicle suddenly went backward, knocked over a person, consumer was able to jump in and stop vehicle. no injuries, damage to vehicle unknown at this time. *ak consumer stated that while brake was hit to stop the vehicle, the boat fell off the trailer, damaging trailer and putting hole in boat. *yd | |||
| 08/30/2000 | 1 | 08/01/2000 | |
| Consumer placed vehicle in park, got out with the engine running, when all of a sudden it started to move backwards, consumer tried to get in the vehicle to apply the brakes, but the door hit her and was knocked down, vehicle was damaged, consumer reported incident to manufacturer but was denied any assistance because they are stating that the emergency brake should have been engaged.*jb | |||
| 12/01/2000 | 1 | ||
| Consumers vehicle rolled out of park, hitting two other vehicles, claim 43-r601-249. *slc | |||
| 12/10/1999 | 1 | ||
| Vehicle was put into park, but then rolled back causing damage to vehicle, claim 60-c124-977. *slc | |||
| 11/06/1998 | 1 | ||
| Consumer placed gear shift in park, but vehicle rolled backward causing damage, claim 32-v024-155. *slc | |||
| 05/18/2000 | 1 | ||
| Vehicle popped out of park into reverse before it started rolling. 06-5287-444 | |||
| 12/24/2000 | 1 | ||
| Vehicle was in park, slipped out of gear while the owner was in the gas station store, and it rolled into a gas pump,knocked it over causing fire and also car caught on fire. 38-j600-008 | |||
| 01/21/1999 | 1 | ||
| The insured claims he got out of his car to get something and the vehicle jumped out of park and rolled backwards *db 75-5391-573 | |||
| 08/30/2000 | 1 | ||
| Insured thought she had vehicle in park, instead it was in reverse. she ran to try and to stop vehicle stop, but was knocked down and hit her head. the adjuster stated vehicle jumped from park to reverse. | |||
| 09/12/1998 | 1 | ||
| Gear jumped out of park. 07-3009-610 | |||
| 01/12/1999 | 1 | ||
| Vehicle rolled down drive and hit another car. 45-8009-312 | |||
| 09/10/1997 | 1 | ||
| While vehicle was parked in garage (new car) with engine running, transmission slipped out of park an into reverse. drivers side door was open at time and was torn off by right side as it passed by. when car was stopped by insured, indicator still indicated car was in park auto dealer and mge do not accept responsibility, insured willing to go to court. ($6,000 damage) 55-g215-214 | |||
| 01/24/2001 | 1 | ||
| Consumer put key in ignition, gave a little gas, and vehicle lurched into reverse crashing into a building causing damage to the rear of the vehicle, consumer states vehicle was still in park at time of accident, luckily there were no injuries. *slc | |||
| 05/10/2001 | 1 | ||
| Vehicle was in park, gear jumped causing vehicle to roll down the hill striking a tree.25-5518-885 | |||
| 08/20/1999 | 1 | ||
| State farm insurance stated, owner had left the jeep parked out front of the store for a few minutes running, went in to ring out and lockup and when she came out the vehicle had coasted backward and hit a .35-w2800-618 | |||
| 09/23/1997 | 1 | ||
| From park, had been hiving problem getting key out of ignition cylinder. *db 33-1825-248 | |||
| 07/11/2001 | 1 | ||
| Consumer advised that vehicle kicked out of gear and rolled backwards *db 42-1384-167 | |||
| 06/22/1999 | 1 | ||
| Consumer stopped vehicle and put it park. got out vehicle and walked away heard bang his vehicle backed into another vehicle. *db 22-v132-439 | |||
| 07/26/2001 | 1 | ||
| Vehicle was in park and may have jumped gears into revers. *db 35-w709-576 | |||
| 04/14/1999 | 1 | ||
| Vehicle was parked at top of the hill when it was rolled down hill and hit the house. 42-1134-291 | |||
| 09/15/2001 | |||
| Vehicle was parked but idiling when it jumped from park to reverse, resulting in vehicle hitting a pole. dealer has been contacted. please provide further details.*ak | |||
| 01/04/2001 | 1 | 11/01/1997 | |
| Unknown vehicle struck consumers parked vehicle at a service station, and inadvertently caused vehicle to jump out of park, forcing vehicle into street, and hitting a vehicle waiting at traffic light. dealer/manufacturer were not notified at this time. *ak *nlm | |||
| 1 | 11/01/1999 | ||
| While at stop light noticed vehicle was trying to jump out of gear. manufacturer and dealer have been notified.*akwhile the vehicle is stopped at a stop light with the selector in the the drive gear, vehicle attempts to jump out of gear, the consumer sometimes puts the vehicle in park until it is time to proceed. *nlm | |||
| 06/25/2001 | |||
| While driving vehicle jumps out of drive into reverse. vehicle downshifts by itself. also, vehicle makes a humming sound and is jerking. contacted dealer, and dealer stated there was no recall.*ak | |||
| 07/12/2001 | 1 | 05/21/2001 | |
| While car was in park and engine running vehicle jumped out of park into reverse, down driveway and into field, consumers wife ran and jumped in car ,and was dragged until emergency brake could be pulled and vehicle came to a stop. *ak *jb | |||
| 09/01/2001 | 1 | 07/01/1997 | |
| While gear was in park and idling, vehicle started moving backwards. no determination was made for cause of this problem. *ak vehicle rolled into mailbox. *slc | |||
| 08/07/2001 | 0 | ||
| Vehicle was parked inside of consumer's apartment complex, consumer was going to newpaper stand, and vehicle jumped into gear and started traveling backward without prior warning. dealership was aware of problem. consumer was able to jump inside of vehicle to stopit. there were no injuries reported. *ak | |||
| 1 | |||
| While vehicle was in park with engine running vehicle jumped out of park into reverse, and rolled down a hill. after vehicle came to a stop gear was still in park. *ak *slc | |||
| 08/07/2001 | 2 | 03/01/1997 | |
| Vehicle was put into park, driver was out of car with door open, vehicle started to move backwards, was able to get back in car - gear was now in reverse. no injuries, no damage. first time this happened driver was in car with gear in park, idling, car went into reverse. but driver questioned whether he might have just had it in reverse . . . so ignored it.*ak | |||
| 02/24/2001 | |||
| Car was left in neutral and i went back to close garage door. the car went into reverse by itself pushing me through the garage door i was closing. the open drivers side door prevented me from being killed. i was treated at fauquier hospital emergency room for a slashed chin. dmage to car was over $2000, rest was medical bills and replacement of garage door.*ak | |||
| 10/21/1997 | 1 | ||
| I first reported this back in october 1997. i had left my jeep grand cherokee in park with the engine running in front of a convenience store. i went inside for approximately 1 minute and upon exiting saw my jeep moving in reverse out of the parking lot headed for a 4 lane highway. i ran after my car to stop it and upon opening the driver's side door was hit by it and thrown head first into the pavement. the car then crossed 2 lanes of traffic and hit a vehicle stopped at a stop light. damage was done to both vehicles. i had a large hemotoma on my head and extensive neck bruising and a herniated disc in my neck. jeep was contacted and they sent an engineer to look at the car but couldn't find anything wrong with it. allstate sent an engineer as well. this was a leased vehicle and is probably being driven by someone else as i type this. i find it amusing that 4 years later - this is all coming out when i was probably one of the first to have this happen to them.*ak | |||
| 08/07/2001 | 2 | 03/01/1997 | |
| Vehicle was put into park, driver was out of car with door open, vehicle started to move backwards, was able to get back in car - gear was now in reverse. no injuries, no damage. first time this happened driver was in car with gear in park, idling, car went into reverse. but driver questioned whether he might have just had it in reverse . . . so ignored it.*ak | |||
| 05/31/2001 | 12/01/1997 | ||
| Parking gear does not lock in park and will roll, vehicle does not start enless in neutral. *ak | |||
| 10 | 09/01/1997 | ||
| When cold, the car started in drive would not go into gear. if shifted into reverse and/or park again woud go into drive sometimes jumping into gear. it was noted twice in warrenty period but dealership could neverduplicate the complaint and now refuses to fix when it sporatically occurs still!period. *ak | |||
| 7 | |||
| Jump to reverse in park. *ak | |||
| 12/04/1997 | 1 | 10/01/1997 | |
| Vehicle was in park & slipped into reverse by itself with engine running & no one inside. the vehicle crashed into the side of our garage. we contacted the dealer because the car was only 2 months old & they told us it was a driver error.*ak | |||
| 07/14/2001 | 1 | 08/01/1999 | |
| Owner put vehicle in park mode and went to mailbox. car remained in park mode for a time, but then threw itself into reverse mode. unoccupied vehicle backed into the street from the owner's driveway and circled back into the neighbor's yard. it traveled a long way across the neighbor's yard and did not stop until it struck a tree, resulting in over $3,100 damage to the car in the tailgate region. after reporting incident to manufacturer they sent a response letter that said to turn it into owner's insurance because driver did not deploy the emergency brake, turn off engine and take out keys.*ak | |||
| 05/06/2001 | 1 | 06/01/2000 | |
| Vehicle jumped out of park and backed up toward a building. i was out of the vehicle and when i tried to stop it by putting my foot on the brake, i slipped and the vehicle ran over my foot and broke it. it continued to crash into a retail store.*ak | |||
| 07/01/2001 | 1 | ||
| Gear shift jumped into reverse when consumer put lever into park. vehicle was unable to make any movement because consumer applied brakes. dealership did not examine vehicle. please provide any additional information/attachments.*ak | |||
| While both doors were open when backing vehicle backwards, noticed child walking on side of vehicle. consumer put vehicle in park to get child, and without and indication vehicle slipped out of park, rolling backward, and child got cought between doors, draging child. consumer jumped into vehicle and pulled emergency parking brake, but vehicle continued to roll about 15 feet before stopping. child was rush to hospital. please provide further information.*ak | |||
| 12/01/1997 | 1 | 06/30/1997 | |
| Vehicle jumped from park to reverse, causing an accident with a house. consumer was not parked on an incline. dealer has been contacted. *ak vehicle was at idle speed with transmission in park on a flat driveway, without warning vehicle went into reverse and hit a gas meter on the house next door, causing a gas leak, dealer could not find any problems | |||
| 05/06/2001 | 1 | 06/01/2000 | |
| Vehicle jumped out of park and backed up toward a building. i was out of the vehicle and when i tried to stop it by putting my foot on the brake, i slipped and the vehicle ran over my foot and broke it. it continued to crash into a retail store.*ak | |||
| 07/14/2001 | 1 | 08/01/1999 | |
| Owner put vehicle in park mode and went to mailbox. car remained in park mode for a time, but then threw itself into reverse mode. unoccupied vehicle backed into the street from the owner's driveway and circled back into the neighbor's yard. it traveled a long way across the neighbor's yard and did not stop until it struck a tree, resulting in over $3,100 damage to the car in the tailgate region. after reporting incident to manufacturer they sent a response letter that said to turn it into owner's insurance because driver did not deploy the emergency brake, turn off engine and take out keys.*ak | |||
| 12/04/1997 | 1 | 10/01/1997 | |
| Vehicle was in park & slipped into reverse by itself with engine running & no one inside. the vehicle crashed into the side of our garage. we contacted the dealer because the car was only 2 months old & they told us it was a driver error.*ak | |||
| 10/21/1997 | 1 | ||
| I first reported this back in october 1997. i had left my jeep grand cherokee in park with the engine running in front of a convenience store. i went inside for approximately 1 minute and upon exiting saw my jeep moving in reverse out of the parking lot headed for a 4 lane highway. i ran after my car to stop it and upon opening the driver's side door was hit by it and thrown head first into the pavement. the car then crossed 2 lanes of traffic and hit a vehicle stopped at a stop light. damage was done to both vehicles. i had a large hemotoma on my head and extensive neck bruising and a herniated disc in my neck. jeep was contacted and they sent an engineer to look at the car but couldn't find anything wrong with it. allstate sent an engineer as well. this was a leased vehicle and is probably being driven by someone else as i type this. i find it amusing that 4 years later - this is all coming out when i was probably one of the first to have this happen to them.*ak | |||
| 7 | |||
| Jump to reverse in park. *ak | |||
| 05/31/2001 | 12/01/1997 | ||
| Parking gear does not lock in park and will roll, vehicle does not start enless in neutral. *ak | |||
| 10 | 09/01/1997 | ||
| When cold, the car started in drive would not go into gear. if shifted into reverse and/or park again woud go into drive sometimes jumping into gear. it was noted twice in warrenty period but dealership could neverduplicate the complaint and now refuses to fix when it sporatically occurs still!period. *ak | |||
| 03/12/2001 | 1 | 04/01/2000 | |
| Vehicle parked at bottom of driveway with ignition running.vehicle jumped out of park and into reverse causing vehicle to back up hill. jumped in vehicle stopping it before going into ditch across the street.*ak | |||
| 07/17/2001 | 1 | 07/01/1997 | |
| Car was put in park and as i started to exit car it started to roll. i was able to then stop car and prevent any damage or injury. *ak | |||
| 01/10/2001 | 2 | 05/01/1997 | |
| When put into park vehicle rolled down incline. *ak | |||
| 09/20/1999 | 1 | 07/01/1997 | |
| My wife drove up to and opened a gate. she drove through the gate. on the other side, she stopped the car, placed it in park, left the driver's door open, the suv started in reverse toward a building. the driver's side door was sprung and damaged from hitting the gatepost. my wife was able to catch up with the vehicle, get in and put it in park and stop the vehicle before it hit the building. the door sustained $ 1876 damage and we have been surcharged on our insurance since the occurrence. we feel it was the manufacturer's defect, not ours. *ak | |||
| 11/02/1999 | 1 | 09/01/1997 | |
| While parked with transmission selector in park the vehicle jumped into reverse and backed into a tree on my lot at home.*ak | |||
| 06/28/2001 | 1 | 07/21/1999 | |
| Vehicle jumped from park to reverse causing an accident with a mobile home and carport. consumer was not parked on an incline. *ak consumer put the vehicle in park, got out to get the mail, as consumer retrieved the mail, consumer turned to see vehicle going in reverse and crashing into a mobile home.*jb | |||
| 03/09/2001 | 1 | 03/01/1997 | |
| Upon coming to a stop and shifting into park, i took my foot off the brake and the car went into reverse. i put my foot back on the brake but was unable to shift back into park or any other gear. i turned off the vehicle and had it towed to the dealer. the dealer found that the sfifter cable had detached on its own. the dealer reattached the cable and found that a new one was not required.*ak | |||
| 06/01/2000 | 1 | 02/01/2000 | |
| I put the jeep in park at a valet parking area in new brunswick, nj. my wife and i exited the jeep. while i was receiving my ticket, the jeep began rolling backwards. i was able to get back into the jeep and hit the brakes inches before hitting the car behind. i wrote the incident off to human error. the jeep was definetely in reverse when i re-entered. i am not sure if this is related to the current findings but thought i should report it. *ak | |||
| 08/17/2000 | 1 | ||
| While idling in park, vehicle jumped into reverse injuring the driver, and resulting in a collision. dealer inspected vehicle and could not duplicate or correct the problem. manufacturer has been notified.*ak *slc | |||
| While idling in park vehicle jumped into reverse, injuring driver, and resulting in a collision. dealer inspected vehicle, and could not duplicate or correct the problem. manufacturer has been notified.*ak | |||
| 04/01/2001 | 1 | 02/06/1997 | |
| Pe01-021, engine running and gearshift in park position , when suddendly gearshift popped out of park and went into reverse, causing vehicle to roll backwards and in a circle running into tree. consumer went to vehicle, and noticed gear shift was still in reverse.*ak *slc | |||
| 05/01/2001 | 1 | 12/14/1996 | |
| After just starting engine and partially stepping out of vehicle it suddenly moved backwards in reverse. emergency brake was on, and he was able to throw gear into neutral, preventing any damage. this was the only occurance of this problem. *ak *jb | |||
| 1 | 10/01/1996 | ||
| Pe01-021; vehicle was running in park position when it started to move in reverse. consumer tried to get back into vehicle, when wheel caught left foot, dragging consumer about 6 feet and pinning her under the wheel. vehicle was not inspected for cause.*ak *jb | |||
| 07/13/2001 | 3 | ||
| While inside of vehicle with engine on and parking pawl in park it could jump and move to reverse. this problem had happened three times without a prior warning.*ak | |||
| 08/01/2000 | |||
| Vehicle was parked , emergency brake not applied, and vehicle suddenly went backward, trailer was attached to vehicle, it jack knifed and stopped vehicle. damage unknown. no injuries.*ak | |||
| 12/01/2000 | 1 | 12/01/1997 | |
| While vehicle was in park position it jumped from park to reverse, causing vehicle to hit another vehicle, damage was estimated at four thousand dollars.*ak consumer tried to jump in vehicle, but was knocked down, consumers foot was caught in the door and was almost run over by jeep.*jb | |||
| 04/02/2001 | 1 | 08/12/2000 | |
| Vehicle jumped out of park while idling and rolled backwards 25 yards through a parking lot. vehicle crashed into a tree, stopping vehicle. *ak *slc | |||
| 06/18/2001 | 1 | 09/01/1997 | |
| Pulling out of parking space, i thought i had a flat. i left car idling, in park, and got out to look at back tire. driver side looked ok, i then went around back to look at passenger side and car started rolling in reverse. open driver door knocked me down and ran over heel of shoe, couldn't catch car to stop it and it hit 2 parked cars in lot. *ak | |||
| 07/04/2001 | |||
| Vehicle went into reverse while traveling 40 mph causing rollover and ejection of three passengers.*ak | |||
| 05/01/2001 | 02/01/1997 | ||
| Vehicle lost the park and went back without any signage of failure, lost of transmission controls. the unit went to reverse and crash to my parking garage, my litle baby girl 21 months old was in the vehicle. no injuries. abs system damaged without any sympton.*ak | |||
| 06/29/1999 | 1 | 06/01/1997 | |
| Vehicle was parked with ignition running. vehicle jumped out of park into reverse, and hit a fense/pole before coming to a stop. *ak *slc | |||
| 05/06/2001 | 1 | 06/01/2000 | |
| Vehicle was stopped and placed in park postion. i got out of vehicle and it began backing up. when i ran around the door and tried to put my foot on the brake, i slipped and fell. the vehicle ran over my foo, broke it, and proceeded to crash into a retail store.*ak | |||
| 10/14/2000 | 1 | 10/01/2000 | |
| I put my jeep in park, and ran to a mailbox. when i turned around, i saw that my jeep was driving in reverse. originally, i thought that maybe i somehow or other left in reverse and jumped out of the car, but i know that i didn't do that. no one would belive me then. however, i've just learned that similar incidents have happened to other people. i just want to let u know that it happened to me too.*ak | |||
| 07/06/2001 | 1 | 05/01/1997 | |
| I put vehicle in park and left it running to run into a store i was halfway in the store when the vehicle began to roll backward in reverse. it proceeded to back up over a curve and hit a building after i managed to reach inside and turn the steering wheel i was thrown to the ground. fortunaltely my children who were in the car were not injured only frightened. *ak | |||
| 07/04/2001 | 1 | 07/01/2000 | |
| When i parked to watch a fireworks display the lever slipped back into reverse. my wife yelled out to me and i was able to get my foot back on the brake before hitting a lady and young child who had walked behind the vehicle.*ak | |||
| 07/08/2001 | |||
| Another vehicle was at stop light in front of the cherokee. cherokee had jumped out of drive into reverse and then back into drive on its own. it then lurched forward and rearended vehicle in front. this caused the other driver, in the vehicle in front, to suffer head & neck pain. this information was furnished by catherine bocskor @3216 geiger avenue kensington md 20895, the injured party. she received the information from the owner of the cherokee at the scene of accident.*ak | |||
| 07/04/2000 | 1 | ||
| Pe 01 021/ r0lled away in park: vehicle was parked and idling when it jumped out of gear into reverse, and ran into a neighbor's home. dealer was notified. *ak jeep also side swiped vehicle where there was a child, luckily there were no injuries. *slc | |||
| 02/23/1999 | 1 | 06/01/1997 | |
| While vehicle was idling and in park it jumped out of park and started rolling backwards. consumer was able to stop vehicle by jumping into vehicle. consumer sustained scrapes and bruises. manufacturer has offered no assistance to consumer. please provide any additional information/attachments.*ak as a result of the vehhicle jumping out of gear the drivers side door was bent backward by coming in contact with the sidewall. nlm | |||
| 12/20/1999 | 1 | 05/01/1997 | |
| I was at a chevron gas station about to pump gas. my grand jeep cherokee was parked on a flat surface and in the park position. my sister was confined by her seat belt in the front passenger seat when i got out and walked around the driver's side to begin pumping gas, leaving the driver's side door open. as i was about to pull the gas lever the car started rolling backwards towards me at what appeared to be quite a rapid speed especially given that i had left it in park. miraculously, the car was stopped from hitting oncoming traffic on westwood blvd. by the open driver's door which almost pulled off upon impact with one of the gas pumps and probably averted a really horrendous collision. i have spent time researching this particular incident and have concluded that there is a very serious defect in the transmission interlock systems of grand jeep cherokees. i have found many other grand jeep cherokees reporting that same, or similar, incidents some of which have resulted in deaths. i have written numerous letters to daimler/chrylser setting forth the particulars of the accident in which i was involved, but they have turned a deaf ear. i am personally so terrified of getting back in my car that i chose to lease another car (while broke and unemployed and paying the lease om the grand jeep cheroke), rather than risk life and limb by driving that car again -- something i refuse to do. i ask you please to take this matter very seriously and do a thorough investigation into serious defect that i believe exists in chysler's jeep cherokee's transmission interlock system*ak | |||
| While vehicle was in park and turned off it rolled backwards on flat ground. dealer has been notified. please provide further information. *ak | |||
| 02/14/2000 | 3 | 09/01/1998 | |
| After shifting into park noticed fuel door left open. within 30 seconds or less vehicle started to roll backward. tried to jump into vehicle, but open door pushed consumer out of the way. vehicle commenced to pick up speed and spinned out of control until it ran into the car wash building. dealer service dept. notified , rude and would not provide phone number for chrysler. two other accidents occurred due to defect. *ak | |||
| 2 | 04/20/1998 | ||
| Check engine light comes on and the engine suddenly stops. occurs at different speeds. at high speed the vehicle dies for a second and comes back on. at slower speeds, it dies and does not restart. owner has tried turning off all electrical components but it not solve the problem. | |||
| 04/13/1997 | 10/26/1996 | ||
| Transmission interlock system failed; vehicle began to move while transmission was in park and driver was not in vehicle. driver attempted to to stop it from moving, but was unable to do so. vehicle went over a cliff and driver sustained injuries. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 01/15/1999 | 1 | 08/01/1998 | |
| Torque converter failed causing transmission to slip and become stuck in 3rd gear and then transmission began shifting gears randomly. | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 02/09/2005 | 97000 | 3 | 01/01/1997 |
| Rear differential roaring sound again in 3000 miles after replacement of all rear bearings/seals and both axles by dealer. recent roadtest/inspection by dealer confirms continued excessive wear of new bearings and axles. dealer now recommends new differential housing or replace entire rear differential. see past odi id number: 10100860 power train:axle | |||
| 03/01/2001 | 2 | 04/01/1997 | |
| Began rear end roar at 30k miles, repaired x 2, replaced at 43k., chrysler covered half of repair. now failed again at 80k. chrysler says, too bad, your problem, not ours. seems like the rear end of a $35,000 car should last longer than 30k miles. daimler-chrysler takes our tax dollars for the big bailout then tells its customers to drop dead. | |||
| 1 | 06/01/2001 | ||
| I was advised by several dealers that this year (1997) vehicle has had many failures and if not corrected could cause the rear axle to lock-up and possibly cause an accident.*ak | |||
| 06/01/2000 | 2 | ||
| Rear axle assembly was replaced, however 6 months later problem reoccurred, consumer hopes this is not a continual problem. *slc | |||
| 02/19/2001 | |||
| Transfer case plug fell out while driving at 65 mph. loss of fluid caused rear axle to break. manufacturer notified, and informed consumer that was not covered under a recall, and it was out of warranty. please feel free to provide any further details on this matter: | |||
| 10/18/2000 | 1 | 03/01/1997 | |
| Researching this problem, jeep has a history of rear problems. i wish i knew this before purchasing the vehicle. i can't believe a 3 yr. old suv with 52,000 highway miles would need an entire rear replaced. jeep is selling junk! how often does this happen in other suv's? i'm getting rid of this vehicle and buying a toyota. | |||
| 06/27/2000 | 7 | 06/01/1997 | |
| The front ring and pinion gears/bearings in front differential have been replaced thrice. the axle assembly has been replaced twice and an updated yoke and drive shaft also was installed. the latest failure occurred approximately 1200 miles after a new axle assembly was installed on june 20, 2000 in west bend, wisconsin. i was returning from wisconsin to californai when latest failure occurred. the current failure is similar to the previous 6 - excessive gear/bearing noise. i've contacted chrysler customer care and a file has been established. i've contacted my current local dealer (peoples chrysler) and requested a meeting with the district manager re: this issue of continuing front differential failures. i have not been contacted by district manager and i fear that i'm being stonewalled. | |||
| 1 | 08/12/1997 | ||
| Left rear axle bent causing pulsation in rear rotors and tire wear. *yc | |||
| 06/22/1997 | 1 | ||
| Left rear axle failed causing vehicle roll over. | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||
| 02/09/2005 | 97000 | 3 | 01/01/1997 |
| Rear differential roaring sound again in 3000 miles after replacement of all rear bearings/seals and both axles by dealer. recent roadtest/inspection by dealer confirms continued excessive wear of new bearings and axles. dealer now recommends new differential housing or replace entire rear differential. see past odi id number: 10100860 power train:axle | |||
| 08/13/2004 | 95000 | 2 | 11/10/1997 |
| Roaring sound in rear end started during drive to florida, dealer replaced both rear inboard and outboard axle bearings. 3000 miles later roaring sound is back and now deal needs to install new axles and same bearings. *ak | |||
| 1 | |||
| Consumer states the rear axle bearing was replaced, and now a front differential is needed.*jb | |||
| 12/11/2000 | 3 | 08/01/1997 | |
| Wheel bearings & differential bearings failed w/ less than 50k mi. *ak | |||
| 09/20/2000 | 2 | 09/01/1998 | |
| This is the second bearing failure for my vehicle. i also personally know of 3 other vehicle owners who are or have experienced the same bearing failure in their jeeps. *ak | |||
| 01/01/1997 | |||
| Front brakes replaced 1 year ago then received recall, winshield washer motor failed,power windows failed. poor braking and vibration in pedal scraping noise from back end - rear bearings, differential, brakes and rotors need replacement. *ak | |||
| 02/10/2000 | 03/01/1999 | ||
| Rear end bearing noises, dealer says they have been having problems with them and they now just prefer to replace the whole rear end instead of trying to rebuild them. i asked them if they could just replace the bearings, and they replied that it would be cheaper and more effective to just throw a whole new rear-end in. expensive and time consuming. i am going to have a private mechanic look at it in the next day or so. *ak | |||
| 01/23/2000 | |||
| While driving on the highway it sounded like a grinding noise in the rear. took it to a local mechanic, and was told that rear axle bearings needed to be replaced. *ak | |||
| 11/18/1999 | 2 | 02/01/1999 | |
| Rear differential side bearings were replaced 18 months ago. bearings are roaring and need replacement again. could lockup rear wheels upon total failure and cause loss of control. *ak | |||
| 08/06/1998 | 04/01/1997 | ||
| The rear bearings went bad, resulting in the replacment of the rear axel and rear end. manufacturer has not been contacted. | |||
| 2 | 09/13/1997 | ||
| Drivetrain/rear wheel bearings failed. | |||
| POWER TRAIN - AXLE ASSEMBLY - BANJO HOUSING | |||
| 02/09/2005 | 97000 | 3 | 01/01/1997 |
| Rear differential roaring sound again in 3000 miles after replacement of all rear bearings/seals and both axles by dealer. recent roadtest/inspection by dealer confirms continued excessive wear of new bearings and axles. dealer now recommends new differential housing or replace entire rear differential. see past odi id number: 10100860 power train:axle | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 06/02/2001 | 1 | 08/01/2000 | |
| While the vehicle was in park, it jumped into reverse and rolled down the driveway, causing 4,000 in damages and also consumer was injuried.*yd | |||
| POWER TRAIN - DRIVELINE | |||
| 03/01/2000 | 1 | 06/01/1997 | |
| Defective design of the front and rear differential which makes a whining noise and cause the metal to be shaved off. dealer had to replace both differential. *ak front and rear differentials were replaced. the fuel leak was caused by fuel pump module failure. *yh | |||
| 2 | 02/01/1997 | ||
| Differential unit failed twice. *yc | |||
| POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT | |||
| 04/01/2000 | 4 | 03/01/2000 | |
| 1)front sway link eliminator bars both failed after front cv joint replacement causing very poor/dangerous handling. dealer refuses to consider that prior removal caused damage, says they were rusty. 2) windshield wipers fail while going over bumps. dealer refuses to cover under warranty. wants nearly $400 for repair. 3) door locks, dome lights lock and unlock by themselves while vehicle is running or not, causing passangers/keys to be locked inside. dealer refuses to fix. 4) check engine light comes on and vehicle fails to start, after several minutes vehicle then starts. dealer refuses to believe there is a problem and won't fix under warranty. *ak | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 07/12/2005 | 5 | 06/01/2005 | |
| Consumer noticed a chirping noise coming from the front wheels that disappeared when the brakes were applied. *ts the dealer was unable to correct the problem the consumer was referring to. the consumer had a list of problems that needed to be corrected on the vehicle and they were: rotors and pads front and rear, emergency brake shoes, wiper blades, muffler and tail pipe, oil dip dip stick, right axle boot,emergency brake pivot, the back glass needed to be adjusted, the fuel pump module was replaced, the rear differential bearings were replaced. the consumer was told by customer service there were 2 outstanding recalls on the vehicle and the problem she was describing sounded as though it was related to one of the recalls. *jb | |||
| 02/01/2004 | 8000 | 2 | 02/22/1997 |
| Upon accelerating consumer noticed a loud noise coming from under vehicle. dealership serviced vehicle, and determined differential needed to be replaced at 8,000 miles. the problem returned at 40,000 miles. *ak the consumer found two other incidents where the rear differential failed in the 1998 grand cherokee. *sc | |||
| 03/01/2099 | |||
| Mr | |||
| 08/02/2002 | 09/01/2098 | ||
| Rear axle bearings replaced twice now. brake rotor warpage a direct result of caliper design. replaced rotors with after market and still warped. replaced calipers with after market and needed $115.00 repairs to rotors that had 8000 miles on them. engine oil leak and odor from manifold gasket leak at front og engine. door check roller on drivers door broke off completely. may not be a warranty repair. will invoke lemon law if rear bearings fail another time. chrysler built a real piece of garbage!!! | |||
| While traveling heard noise coming from rear of vehicle. vehicle was serviced, technician noticed rear differential needed to be replaced. please provide information.*ak | |||
| 07/28/1999 | 1 | 12/11/1996 | |
| Rear end went out and vehicle was inoperable. contacted dealer and wheel bearings were replaced. rear end has been replaced twice already.*ak keyless remote failed. fuel gauge failed. buzzing noise when unlocking the doors. transfer case leaking. rear end makes noise, dealer rebuilt differential. left front wheel makes noise. *yh | |||
| 1 | |||
| Consumer states the rear axle bearing was replaced, and now a front differential is needed.*jb | |||
| 07/05/2000 | 2 | 02/08/1997 | |
| There was a noise in front end of vehicle, consumer was infored that the nosie was from the front differential and was not serious, however at 60,000 miles noise became worse, mechanic informed consumer again that it was in the differential, but could not determine what it was without major disassembly and to continue driving vehicle for at least another 6,000 miles.*jb | |||
| 08/20/2001 | 1 | 06/01/1997 | |
| Jeep was dragging in drivetrain like vehicle was pulling something. cross pin in differential was walking in the case because it was elongating, causing screw that holds cross pin to break. mechanic ordered parts from chrysler, who has been repairing a lot of the same problems.*ak *slc | |||
| 03/01/2001 | 2 | 12/01/1997 | |
| Vehicle is all wheel drive full time. has low mileage and been regularly maintained by authorized dealers. at 65,000 miles the car began emitting high pitched sounds originally thought to be from new tires(4 put on car). it was later determined after several thousands miles that at a minimum the bearings in the front differential were bad and at least one authorized dealer has claimed that they the rear are bad as well. both differentials simultaneously. obvious concern for several reasons: 1)the car is all wheel drive full time. extensive damage to the differentials at high speed or while towing as a result of bearings and gears being damaged. 2) all dealers claim this is a regularly occuring problem in the jeep cherokee of that year as well as others 3)it has been suggested that the problems will occur in the same timeframes throughout the life of the car in spite of regular authorized and scheduled maintenance as has occured on this vehicle since it was purchased. in lieu of safety concerns is also the suggestion that it will cost 5-10% of the car's purchase price every 65,000 miles to repair this same problem. *ak | |||
| 05/01/1999 | 1 | 02/01/1997 | |
| The rear differential failed (luckily before the 36,000 warranty) but now the front differential has developed grinding and needs to be replaced. unfortunately it started just after the warranty ran out. pretty disappointing for a car with less than 43,000 and well cared for. *ak | |||
| 12/11/2000 | 3 | 08/01/1997 | |
| Wheel bearings & differential bearings failed w/ less than 50k mi. *ak | |||
| 01/01/1997 | |||
| Front brakes replaced 1 year ago then received recall, winshield washer motor failed,power windows failed. poor braking and vibration in pedal scraping noise from back end - rear bearings, differential, brakes and rotors need replacement. *ak | |||
| 04/25/2000 | 04/01/2000 | ||
| Engine speed continues after gas pedal is released at speeds between 35 and 60mph. speed continues unless driver shifts to neutral. engine speed increases to 2500rpm while in neutral and remains at 2500rpm until car is braked to less than 20mph. this failure to decelerate occurs every time the vehicle is operated over 35mph. the brake repair and differential replacement occurred before taking delivery of the used vehicle. maybe the brake and differential failure are related to the failure to delerate without the use of the braking system. naperville jeep and koller dodge both recognized the issue and replaced the throttle motor and throttle body but the failure to decelerate continues. chrysler's star hotline says this failure to decelerate is normal. i have test driven other 1997 5.2l jeeps with trailer packages and those vehicles decelerated normally, in a manner similar to all of my other 45 years of driving experiences. the jeep dealer claimed that mass produced vehicles normally have this variablility in behavior. they even suggested the deceleration problem was my fault because i bought the car. | |||
| 10/14/2000 | 2 | 03/01/1998 | |
| Had front and rear axle assemblies rebuilt in february, 2000. after 18.000 mile, axleshaft seal on driver's side is leaking. repair will cost over $500.00 | |||
| 05/15/2000 | 1 | 05/01/2000 | |
| Grinding/scraping noise coming from rear differential - car purchased used with 36220 miles from jeep dealeraship - 220 miles out of warrantee - estimated cost of repair : $1200. | |||
| 06/27/2000 | 7 | 06/01/1997 | |
| The front ring and pinion gears/bearings in front differential have been replaced thrice. the axle assembly has been replaced twice and an updated yoke and drive shaft also was installed. the latest failure occurred approximately 1200 miles after a new axle assembly was installed on june 20, 2000 in west bend, wisconsin. i was returning from wisconsin to californai when latest failure occurred. the current failure is similar to the previous 6 - excessive gear/bearing noise. i've contacted chrysler customer care and a file has been established. i've contacted my current local dealer (peoples chrysler) and requested a meeting with the district manager re: this issue of continuing front differential failures. i have not been contacted by district manager and i fear that i'm being stonewalled. | |||
| 09/03/1998 | 3 | 10/01/1996 | |
| Differential leaking due to failed seal and yoke differntial bearings failed causing noise. mjs | |||
| 07/23/1999 | 2 | 03/19/1999 | |
| Vehicle fire due to defective front differential which had just previously been replaced. mjs | |||
| 02/10/1999 | 1 | 05/01/1997 | |
| Rear differential pinion and carrier bearings failed at 12,000 miles. replaced under warranty. failed a second time at 59,000 miles, same problem. chrysler refuses to repair. ac evaporator corroding again. replaced once under warranty, problem has returned. abs motor control circuit has failed, no abs. | |||
| 02/01/1999 | 1 | 09/01/1996 | |
| *dsy rear differential failed. yh the gas gauge failed. the abs failed. the fuel filler pipe broke. *dsy | |||
| 12/09/1998 | 1 | 04/01/1997 | |
| Rear differential failed. nlm | |||
| 10/01/1997 | 3 | 06/20/1997 | |
| Gear noise worsened after front differential gears were replace at 8,500 miles. complete differential was replaced shortly thereafter. noise problem still not resolved. | |||
| 03/06/1998 | 1 | 05/28/1997 | |
| Differential failed causing noise. | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 02/15/2001 | 02/01/2001 | ||
| No incident just afraid that rear differential will blow up while im driving brougth to the attention to jeep in beacon n.y. but they replaced front drive shaft i again complained and was told thats just typical how jeeps drive.*ak | |||
| 07/23/1999 | 2 | 03/01/1999 | |
| Caught fire after replacing, contacted everyone, no one helping, i have a letter and a description in format written to dealership, they have provided a vehicle for me to drive, but it has been 7 weeks today and i still do not have a vehicle to drive, can not stop payment on jeep because can not afford to ruin credit. i need some help. no one from frank shoop has called and i need some action taken... thanks amy, the vehicle is listed in jeff and amy sandefur. | |||
| 02/10/1999 | 1 | 10/01/1997 | |
| No summarylisted on this vehicle. *ak | |||
| 2 | 09/13/1997 | ||
| Drivetrain/rear wheel bearings failed. | |||
| 03/06/1998 | 1 | 05/28/1997 | |
| Driveshaft failed. | |||
| 11/23/1997 | 1 | 10/02/1997 | |
| The front driveshaft was cracked & the heat from the cracked driveshaft caused melting of oil shield. could not find what caused problem. has intermittent vibration. parts on nat'ional back order.*ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 1 | |||
| The transmission failed. nlm | |||
| 09/15/2001 | |||
| Vehicle jumped out of the park position and into reverse, resulting in accident | |||
| 1 | |||
| The transmission failed. nlm | |||
| 12/18/1997 | |||
| Recall repairs were not made by dealer. | |||
| Transmission failure and recall for gas line. | |||
| POWER TRAIN - MANUAL TRANSMISSION - COLUMN SHIFT ASSEMBLY | |||
| 06/13/1998 | 3 | 07/16/1997 | |
| Upon being towed by motor home, steering wheel locked up three different times, causing premature wear of tire tread. consumer has contacted dealer. *ak the front of vehicle has about 1/2 degree camber and dealer stated there is nothing that can be done except to change the entire axle and that would either make problem worse or stay the same. consumer states that he puts the transfer case in neutral and the transmission in park whenever towing vehicle, however on several occasions the steering wheels were found in locked position causing severe damage to the tires, consumer states that vehicle had been towed 40000 miles before this problem started occurring, on one occasion consumer states he had a difficult time getting steering lock to release and found the wheels were cocked about 10 or 15 degrees to the right and the front tire was in shreads, even the steel cord was torn, possible interlock system failure causing locking and wear of tires and axle being out of alignment. consumer states sometimes while driving in 4-wheel drive, there is ajerking and roughness in turns on dry pavement, dealer stated this was the way the vehicles were designed. air conditioner freezes up and soaks the carpets, vehicle needed new a/c module and complete new carpets. *slc | |||
| POWER TRAIN - MANUAL TRANSMISSION - FLOOR SHIFT ASSEMBLY | |||
| 10/22/2002 | 1 | ||
| The consumer states that he had taken his vehicle in to the dealer, and explained that he would place the vehicle in park, and it still moved backwards. the consumer was told that he needed a new transmission and was given a price of 2600.00 along with another 127.00 for the diagnostic cost. the consumer then recieved a recall notice from the dealer, which was to install a secondary detent system onthe vehicles floor shifter. (when the shifter isn't placed fully into the park position and leaves the engine running, the vehicle may unexpectedly move rearward after seeming to be stable)-could injure those in and/or near the vehicle. nhtsa # 02v053000. the consumer demands the monies spent on the repair be returned. *scc | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 06/13/1998 | 3 | 07/16/1997 | |
| Upon being towed by motor home, steering wheel locked up three different times, causing premature wear of tire tread. consumer has contacted dealer. *ak the front of vehicle has about 1/2 degree camber and dealer stated there is nothing that can be done except to change the entire axle and that would either make problem worse or stay the same. consumer states that he puts the transfer case in neutral and the transmission in park whenever towing vehicle, however on several occasions the steering wheels were found in locked position causing severe damage to the tires, consumer states that vehicle had been towed 40000 miles before this problem started occurring, on one occasion consumer states he had a difficult time getting steering lock to release and found the wheels were cocked about 10 or 15 degrees to the right and the front tire was in shreads, even the steel cord was torn, possible interlock system failure causing locking and wear of tires and axle being out of alignment. consumer states sometimes while driving in 4-wheel drive, there is ajerking and roughness in turns on dry pavement, dealer stated this was the way the vehicles were designed. air conditioner freezes up and soaks the carpets, vehicle needed new a/c module and complete new carpets. *slc | |||
| 09/22/1997 | 1 | ||
| Exhaust pipe bent & rubbed against the plastic gas tank which caused a hole that allowed a leak. took to dealer & was informed owner needs metal piece between tank & exhaust. manufacturer not taking responsibility of financial replacement. *ak consumer was never made aware of the skip plate option, requesting reimbursment. transmission has a pause when upshifting from 2 to 3, when in 4wd, the left wheel grinds when turning. the right front power lock made a grinding noise when power door locks were actuated, dealer installed new door latch assembly. steering wheel was not centered, causing vehicle to drift to the left while driving. *slc | |||