Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 082700 | 09/29/2000 | 6092304 | Subject regarding non-deployed airbag handling procedures. *tt | 12/04/2000 | |
| 970919083297 | 09/19/1997 | 54423 | Authorized airbag deactivation for medical necessity. *yc | 04/07/1998 | |
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||||
| 083799 | 11/12/1999 | 081798C | 6089800 | Daimlerchrysler corporation is now offerinb airbag on / off switches for selected vehicles. *tt | 02/25/2000 |
| 081798 | 12/30/1998 | 603153 | Subject regarding airbag on - off switches. *yc | 02/05/1999 | |
| 081798 REV B | 09/18/1998 | 081798 REV A | 602450 | Subject regarding the airbag on-off switches. *yc | 11/05/1998 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 08/08/2011 | 100000 | ||
| Tl* the driver owned a 1998 jeep grand cherokee. the contact stated that the driver was traveling approximately 70 mph with the cruise control engaged when he lost consciousness. as a result, the vehicle was involved in a crash and the air bags did not deploy. the driver was killed during the failure and the vehicle was destroyed. the failure was not diagnosed. the manufacturer was not made aware of the failure. the failure mileage was 100,000. | |||
| 08/08/2011 | 100000 | ||
| Tl-the driver owned a 1998 jeep grand cherokee. the contact stated that the driver was traveling approximately 70 mph with the cruise control engaged when he lost consciousness. as a result, the vehicle was involved in a crash and the air bags did not deploy. the driver was killed during the failure and the vehicle was destroyed. the failure was not diagnosed. the manufacturer was not made aware of the failure. the failure mileage was 100,000. kmj | |||
| 08/08/2011 | 100000 | ||
| Tl-the driver owned a 1998 jeep grand cherokee. the contact stated that the driver was driving approximately 70 mph with the cruise control engaged when he lost consciousness. as a result, the vehicle was involved in a crash and the air bags did not deploy. the driver died during the failure and the vehicle was destroyed. the failure was not diagnosed. the manufacturer was not made aware of the failure. the failure mileage was 100,000. sm. | |||
| 08/31/2007 | 1 | 08/12/2006 | |
| 1998 jeep grand cherokee with recall for the floor shifter. customer states that the dealer never informed him of a recall on his vehicle for the floor shifter since it was put in place in 2002. *kb the consumer stated there is a clicking noise coming from the steering and the mechanic recommended the clock spring be replaced. the consumer stated the cv joints had to be replaced. the consumer received a second opinion about the cv joints and was told it was related to the viscous coupler being worn which was the real problem. the dealer stated minor driver side valve leak, rear main seal seeping, and rear viscous coupler was worn with noticeable hopping felt in the vehicle. *tr | |||
| 10/17/2003 | 1 | ||
| Consumer was having air bag problems. air bag light came on and stayed on. she took vehicle to dealer, and was told that control module was bad. she then checked on the internet and found that there was recall 00v10500 concerning air bags; however, nhtsa did not have a recall on this problem. *ak | |||
| 60000 | 4 | 10/24/2001 | |
| The air bag light remained on therefore the consumer took the vehicle to the dealer. the vehicle was taken to the dealer on four different occasions for the light coming on. *nlm ph *jb | |||
| 10/22/2002 | |||
| Consumer states that while driving at any speed and no warning the air bag light comes on and the air bag could be inoperative in the event of a vehicle accident. dealer notified. ts | |||
| While driving air bag warning light came on console. driver immediately took vehicle to dealership while being out. she was told that air bag module had failed completely which made air bags inoperative. please describe details. *ak | |||
| 04/01/2000 | 02/01/1998 | ||
| The air bag readiness indicator comes on when the vehicle is started. i took the vehicle into to dealer to have it investigated. they told me that it was the clockspring assembly. the indicator light will go off usually after driving for 30-45 minutes. i tested the cruise and horn when the indicator lamp is on. both work whenever i checked.*ak | |||
| 10/09/1997 | 1 | 09/30/1997 | |
| No deployment of air bag during collision. | |||
| AIR BAGS - FRONTAL | |||
| 12/08/2004 | 90095 | 1 | |
| While driving vehicle hit a tree at approximately 25 mph. upon impact, the air bags failed to deploy. *ak the consumer almost went through the windshield as the passenger seat belt came off of its base. *tc | |||
| 02/02/2004 | 100000 | 1 | |
| Consumer's vehicle was hit on the driver side at 45 mph. the front end of the vehicle was severely damaged yet the air bags did not deploy. *nm when consumer's vehicle was hit on the driver's side, it went off road and hit a tree head-on. consumer suffered injuries on the neck, shoulder, knee and back. *la | |||
| 11/07/2003 | 63000 | 1 | |
| The vehicle was involved in a frontal collision while driving at 25 mph. upon impact, the air bags failed to deploy. the driver sustained minor injuries to his wrist.*ak also the consumer suffered injuries to his right knee and side. *cb *jb | |||
| 10/18/2003 | 210000 | 1 | |
| While driving 50 mph vehicle hit another vehicle, and the front air bags did not deploy. the passenger was transported to the emergency room due to chest injuries. *ak | |||
| 01/01/2002 | |||
| While traveling at 55 mph consumer ran into another vehicle crushing whole bumper in. none of air bags deployed. contacted dealer.*ak | |||
| 08/03/2001 | 1 | 02/01/2000 | |
| Jeep grand cherokee was involved in a virtual head-on collision with another vehicle. other vehicle was traveling approximately 35-45 miles per hour. the air bags did not deploy, nor did the seat belts lock upon impact. crash resulted in minor injuries to driver and passenger. *ak | |||
| 07/09/1999 | 1 | 06/01/1998 | |
| Vehicle was parked at curve, consumer turned engine on, and vehicle was still in park. vehicle took off backwards, then dashed forward. vehicle hit a tree ,and almost a pedestrian. consumers leg was injured.dealer was contacted. please provide any further information.*ak upon impacting the tree both the driver and passenger air bags deployed, the driver's side air bag exploded from the force of the driver's impact, the driver sustained serious right hip and right femur fractures. nlm | |||
| 03/07/2001 | 1 | ||
| Vehicle was involved in a frontal collision. upon impact, airbags did not deploy, resulting in minor injuries.*ak *jb | |||
| 09/25/2000 | 1 | ||
| When vehicle crashed into a cow while traveling about 45 mph there was no deployment of driver's side or passenger's side air bags. entire front end of the cherokee was smashed back to the engine.*ak | |||
| 02/01/2000 | 03/01/1998 | ||
| Airbags didn't deploy in front end collision, then jeep flipped on its side then over. *ak | |||
| 10/29/1999 | |||
| Was driving vehicle 50-60mph on a back road when a deer jumped in front of vehicle. deer was hit by center of vehicle & neither air bags deployed upon impact. *ak | |||
| 08/29/1999 | |||
| Vehicle was involved in a frontal collision at 50mph . upon impact, the airbags did not deploy . manufacturer will be notified. *ak | |||
| 07/30/1999 | |||
| While driving at 35-40 mph another vehicle pulled out in front. consumer's vehicle ran into the other vehicle head-on, and airbags didn't deploy. contacted dealer and manufacturer. *ak | |||
| 07/04/1999 | |||
| While driving about 50 mph had a collision, but the air bag did not deploy. *ak | |||
| 11/19/1998 | 05/01/1998 | ||
| The vehicle hit a tree head-on at 40mph and the airbags, both driver's and passenger's side, did not deploy. currently, vehicle is in bodyshop. *ak | |||
| 12/30/1998 | 05/11/1990 | ||
| Leased company vehicle. while pulling into driveway applied brakes and vehicle accellerated and went through a concrete block wall and window. wet pavement, 5mph. neither air bag deployed when incident occurred. dealer aware of the problem with $6, 900. 00 damage and investigation pending. provide further information. *ak | |||
| 11/15/1998 | 2 | 01/01/1998 | |
| Our 1998 grand cherokee was involved in a head-on crash into a telephone pole on 11/15/98. the vehicle was traveling at a speed of 35-40 mph. the damage was extensive, resulting in the car being totaled by the insurance company. both driver's and passenger's air bags failed to deploy. chrysler was contacted concerning the crash, and would appear to have conducted an investigation. the only contact received was a short letter stating that the vehicle's air bags functioned properly and that the ..threshold for air bag deployment was not met. chrysler would not provide clarification as to exactly what the threshold for air bag deployment is. it should be noted that police officers, insurance adjuster, and a mr. perry moore researcher for the usdot, all inspected the vehicle and were completely amazed that the air bags failed to deploy. pictures can be provided at your request. *ak | |||
| 12/04/1998 | |||
| Consumer's son was driving the vehicle which was invovled in an accident, impact was approx 40 mph. driver's air bag did not depoly. *ak | |||
| 02/12/1998 | |||
| Consumer was sitting at a red light and another vehicle rearended the consumer's vehicle, causing their vehicle to hit the back of another vehicle, and the air bags didn't deploy. contacted the dealer, and the dealer repaired the vehicle. *ak | |||
| 08/20/1998 | |||
| Consumer's wife was driving the vehicle on the road at approximately 45 mph on a normal condition when both air bags deployed without warning; dealer notified. *ak | |||
| 10/28/1997 | |||
| Vehicle was involved in an accident due to inadvertent air bag deployment. driver was knocked unconscious and suffered other injuries. | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 10/02/2003 | 98245 | 1 | 07/16/1998 |
| The airbag light started coming on in my 1998 jeep grand cherokee so i took it to the dealership where i purchased the jeep.they told me that the airbag module has gone bad . how can that be when i never had to use it? to get that fix it cost $500. i began looking up on the internet to see the cost of it.i looked at autozone website to see how much the part cost upon that i came across a recall for my jeep. it's for the air bag light on/accidental deployment. i called daimlerchrysler as stated on the recall .they have given me the run around about the recall. i hope someone in your department look into this as soon as possible because this is not very safe. i know im not the only person to complain about the airbag light in this type of jeep. please help us before someone get hurt or die. when it's time for the airbag to really work it probably want. so before it happen please help everybody out who is having the same problem thank you lmorgan. *la | |||
| 10/02/2003 | 89900 | 1 | 09/15/2001 |
| Airbag dash indicator light stays illuminated after start. dealer service thinks this is caused by a defective airbag system control module. the cost to replace is $600 but they can't be sure if it is not fixed whether or not the airbag system will deploy in an accident. *jb | |||
| 05/20/2003 | 1 | ||
| The air bag light illuminated on the vehicle. the dealer stated it was due to a faulty module. *jb | |||