Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
180120105/25/2001620066Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt07/11/2001
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
24119707/11/19976089311Concerns with a/c evaporator odor. *nlm01/19/2000
24029803/13/1998600889Service manual procedures to service the heater a/c housing. *yc06/10/1998
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
08169804/17/1998600862Information on installation of radio transmitting equipment. *ak11/12/1999
08509811/27/1998602586Some customers may experience an intermittent condition where the radio station or cd track could change when the steering wheel mounted volume switch is activated. *yc01/05/1999
EQUIPMENT - MECHANICAL - WRECKER AND WHEEL LIFT DEVICES
07069711/14/19976088791Concerns with grand cherokee trailer towing capacities. *nlm01/07/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
05/17/20001
 Keyless remote inoperative. nlm
EQUIPMENT - ELECTRICAL
05/18/200460000108/08/2003
 When the consumer attempted to brake, the pedal went to the floor, causing extended stopping distance. *ak there was numerous repairs that the vehicle needed; the windshield wipers, gas cap(s), new keyless remote and the temperature gauge did not work. recall# 02v053000. *sc the consumer discovered there was a recall regarding the power assist, the consumer was original told there would be no charge and then later was told the charge would be $400.00. *jb
07/01/19981009/08/1998
 Due to the design of the velcro tape console overhead compartment, on a hot day the velcro tape loses its stick and the garage door oper ends up resting on the push-rod, the the garage door spontaneously opens and closes because the garage door button is resting on the push-rod. resulting the garage door come crashing down on my child and another time on my car.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
07/27/200685000108/01/2001
 Air conditioning - after 100,000 miles i had to replace my air conditioning system due to leaks. now i am having problem with water leaking into my car. the replacement parts for the air conditioning are not properly made (in my opinion). there is no drain hose to the evaporator - just a lip - that is suppose to drain out onto the ground. the lip is not long enough to allow the water to dip properly. therefore, i kept getting water in my backseat floorboard. *nm
05/01/20011
 Consumer states the drainage for the air conditioning is getting clogged and flowing into the vehicle's back seat causing flooding. vehicle repaired by dlr in 06/01, but problem reoccurred in 07/01. in 12/01 the evaporator was replaced and a screen was inserted into the drain vent area. repair was only temporary as leaking reocurred 09/20/02. nlm
05/06/20021
 Consumer states that when turning on the air conditioner, there was hot air blowing out of the fent. took to dealer and they put on a new evaporater coil. consumer states this corrected the problem. please provide any further information.*jb
112/01/2000
 Air conditioner doesn't cool at all.
06/30/2000211/01/1999
 Wire module to hvac blower failed. it was extremely hot, made a burning smell, and melted part of the blower motor housing. the wire module and blower motor were replaced. after 1 month, the wire module failed again. (same as the first occurrence: burning smell and very hot)
1
 A/c low pressure switch replaced. *mjs
09/25/1998105/26/1998
 Air conditioning switch failed. *yc
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
1
 The radio failed. *slc
04/01/1998109/01/1997
 Cd player failed. *yc
111/01/1997
 C.d. player failed. mjs