Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
01/10/200396000
 The vehicles' rear end pinion gear is making a noise. the mechanic indicated that they were going bad and needed to be replaced or the entire rear end needs to be re built. please provide more details. ts
11/26/2002105/01/2002
 No summary. dt
3
 Engine check light stays illuminated while driving. dealer has reset vehicle twice and light has illuminated again. *ak consumer adds that failure codes were transmission 3rd gear and fuel sending unit. *tt
0
 Engine check light comes on dashboard, and when she puts it in gear it makes a clunking noise.*ak
11/20/1998105/31/1998
 Sensor in dash failed causing rear lights to malfunction. *yc
210/01/1997
 Gasket failure in engine causing oil leakage, oil indicator failed to detect lack of oil on two occasions. mjs
05/24/1999103/01/1999
 Mechanic contacted jeep dealer and was told that although 250,000 jeeps had this problem, this particular model was not affected. no safety defec tmentioned in the summary. *ak
11/12/1998
 While getting out of the vehicle and walking to the trash can,consumer had the vehicle in park and the vehicle popped out of park into reverse and hit another vehicle. occurred twice, first time driver was able to stop vehicle. the consumer is having problem's with the tranmission, which is not shifting into gears. and the check engine light keep coming on . *ak
03/14/1998303/01/1998
 The vehicle was purchased on 3/6/98. i began experiencing electrical failure on 3/14/98. the vehicle was returned for non-operative horn and electrical shock on 3/20/98 to benke chrysler-plymouth jeep eagle. the technician worked on the vehicle for 1 1/2 hours but was unable to find the problem. i was advised to bring the vehicle back or take it to another service center closer to me. i took the vehicle to nolf chrysler dodge inc. on 3/30/98. the technician advised both horns to be faulty with internal shorts. the horns were ordered and replaced a week later. i continued to have severe shocks which i was advised by jeep dealers were static discharge. on december 15th i was awoke by the constant sound of the horn blowing on my vehicle. the police arrived a short time later. i disconnected the battery to stop the horn from blowing and then contacted benke chrysler-plymouth jeep. i was advised to disconnect the horn relay. the vehicle was then driven to gibsonia (without a horn, once again). the technician worked on the vehicle for 2 hours and i was advised the horn relay was defective. i was awaken again at 11pm by the sound of horn going off at my home and once again the police arrived. there seems to be no known cause to date for this defect. the horn blows for no apparent reason while setting idle and does not shut off till horn relay is pulled or battery is disconnected.
05/29/1998
 No failure described.
04/24/1998
 The jeep grand cherokee does not have a door indicator light. when contacting the dealer, dealer stated that it was not part of vehicle. *ak