Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | |||||
| 181998 | 04/10/1998 | 600763 | Some vehicles may experience bucking during wide open throttle (wot) acceleration. *yc | 06/05/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 12/03/2012 | 178000 | 1 | |
| Car stalls without warning while driving. happens at any speed, from 70 on the highway to 5 mph on our road. no warning. internet search indicated many jeep owners with same safety issue and no permanent fixes. have taken to independent auto mechanic and have replaced ignition components (ignition coil, plugs, wiring, distributor cap and rotor and crank sensors) with no results to correct issue. this is very serious and dangerous condition that needs to be addressed by manufacturer. *tr | |||
| 12/03/2012 | 178000 | ||
| Car stalls without warning while driving. happens at any speed, from 70 on the highway to 5 mph on our road. no warning. internet search indicated many jeep owners with same safety issue and no permanent fixes. have taken to independent auto mechanic and have replaced ignition components (ignition coil, plugs, wiring, distributor cap and rotor and crank sensors) with no results to correct issue. this is very serious and dangerous condition that needs to be addressed by manufacturer. | |||
| 02/28/2008 | 89000 | 1 | |
| I have a jeep grand cherokee. model year 1998. my problem occurs mostly when first pressing the gas but does also occur after i have already started moving from a stop. my problem is when stepping on the gas pedal, nothing happens or it shutters violently for about 3-5 seconds at least and then it finally starts going. there have been times when it was very close to stalling. i have almost been in a couple accidents because of this problem where under normal operation of the vehicle i would have had more than plenty of time to pull into traffic but with the stalling was almost struck by a couple vehicles. have replaced numerous parts but has not fixed the problem after taking it to three different mechanics. have read that this is a widespread problem on grand cherokees. this happens to me on a daily basis numerous times. with this being such a widespread problem,the dealer should have a recall issued to fix the problem with faulty equipment. *tr | |||
| 10/06/2007 | 124000 | 1 | 01/01/2000 |
| Tl*the contact owns a 1998 jeep grand cherokee. the contact stated that the vehicle accelerated without warning when he shifted into reverse. as a result, the vehicle crashed into his neighbor's house. the contact was ejected from the vehicle and sustained scratches on his arm. as of october 12, 2007, the dealer had not inspected the vehicle. the failure speed was unknown. the current and failure mileages were 124,000. updated 11/16/07 *tr | |||
| 08/01/2005 | 70000 | 4 | 07/15/1999 |
| We have this roaring noise in the rear end which is so loud you can't hear the radio if it's on all the way. also have trouble with the surging at high speeds or going up a hill. almost didn't make it home the last time we drove it 40 miles away. since my husband has a heart condition we have not driven it any more. after reading the letters that have had this rear end noise fixed and it comes back not sure what to do. *nm | |||
| 05/15/2005 | 126000 | 12 | 10/25/2002 |
| Dt: contact owns a 1998 jeep grand cherokee. while driving on the highway and applying the brakes vehicle lurched out of gear even if vehicle was running. this incident happened approximately 3 or 4 months ago. no crashes reported . no police reports . taken. no fire.*ak | |||
| 08/11/2002 | |||
| While taveling on highway applied brakes and vehicle took off with excessive speed into traffic. dealership was aware of problem.*ak | |||
| 07/23/2002 | |||
| After putting vehicle in park vehicle took off/ moved forward,causing an accident, and resulting in major injuries.*ak | |||
| 07/01/2000 | |||
| After shifting gear into park and turning off ignition key vehicle would suddenly start to accelerate. dealer contacted. feel free to provide any further information.*ak | |||
| While driving and upon parking vehicle on its own rolled backward, causing an accident. there were no injuries. contacted dealer. problem has yet to be resolved. consumer has recieved notice from manufacture regarding recall 02 v 053 000. please provide any further information.*ak | |||
| 11/22/1999 | 12/01/1997 | ||
| Both front motor mounts were broken. the engine was revving as the engine was lifting and settling. of the 4 jeep grand cherokees that i am aware of, 3 of them had the same problem (a '94, 95, 98). the one that didn't was a 19'93. since the transmission connects to the motor, i thought that this may be contributing to recall campaign #02v053000, involving vehicles shifting into reverse without warning.*ak | |||
| 10/24/2001 | 2 | 08/07/1998 | |
| Customer states that vehicle jumped out of park into reverse with engine running, struck another car and bent left front door | |||
| 10/05/2001 | 1 | 02/04/1998 | |
| While slowly backing up with trailer attached vehicle suddenly accelerated. trailer jack knifed and crashed into metal building. consumer had brakes applied. then, shifted to drive. vehicle accelerated to 35-40 mph ,and headed towards a lake. consumer shut off engine to stop vehicle. damage to vehicle was $ 5000.00, damage to building unknown. no injuries. *ak *slc | |||
| 08/31/2001 | 05/01/2001 | ||
| Driving on the freeway, the gear suddenly jumped to reverse from drive, the rpm accelerated to 5500 and teh gas dropped. there was a noise like metal was scratching against another metal. and the brakes were also not functioning properly.*ak | |||
| 05/04/2001 | |||
| Vehicle when in park will put itself into reverse and accelerate .*ak | |||
| 06/15/2000 | 3 | 05/01/1999 | |
| Pe 01 021/ inadvertent rollaway: on three occasions vehicle had jumped out of park into reverse while parked, first, it backed up on a concrete curb. secondly, driver was still in vehicle, and thirdly backed into another vehicle and hit a fence. dealer was notified, and was unwilling to assist in this matter. *ak consumer will not drive vehicle because of the faulty interlock system, chrysler will not assist consumer. *slc | |||
| 07/27/2001 | 1 | 06/01/1998 | |
| Transmission would slip out of gear and rpms would rise. this would cause vehicle to jerk forward while driving. problem only happens when gears are between 2nd & 3rd, and traveling between 25 and 45mph.*ak | |||
| 3 | 04/24/1997 | ||
| Vehicle was parked. consumer was behind vehicle checking on garage door closure when vehicle started moving backwards. consumer was nearly ran over before getting out of way. vehicle's rear end hit a tree in the back yard. owner felt jerking, and revving was part of problem with vehicle going into reverse. took vehicle to dealership to check. was informed nothing wrong after placing on diagnostic machine.*ak *slc | |||
| 06/15/2001 | 1 | 07/01/1999 | |
| Patricia nadel was driving alone at the time of the incident. our neighbors have a gate on our 1/4 mile long driveway. we have to open it to proceed through. patty put the jeep in park and then got out to open the gate. when she reached the gate, all of a sudden the jeep lurched into reverse and sped backwards approximately 200 feet until it hit the neighbor's flatbed trailer and came to rest. a 6 inch deep gauge from the corner of the trailer dug into the rear door of the jeep, along the driver's side, through the back driver's side door and also through the driver's door. thus causing $6,000 worth of damage . this happened to her once before, a few months back, when she was getting out of the car, and at that time she was able to jump back in and stop the car. at that time she thought she had perhaps not put the gear shift all the way in park, so forever after that first incident, when stopping, she has first put it in park, and then jiggled it slightly to make sure it was firmly in park. that is what she did at this present incident.*ak | |||
| 04/01/2000 | 02/01/1998 | ||
| The air bag readiness indicator comes on when the vehicle is started. i took the vehicle into to dealer to have it investigated. they told me that it was the clockspring assembly. the indicator light will go off usually after driving for 30-45 minutes. i tested the cruise and horn when the indicator lamp is on. both work whenever i checked.*ak | |||
| 01/26/2001 | |||
| Vehicle would accelerate on its own after shifting into gear. engine would rev up when first starting up, and would remain until vehicle was shut down. vehicle was very hard to stop due to brakes not working properly.*ak | |||
| 1 | |||
| Irregular acceleration causes vehicle to stall or move very slowly. yh | |||
| 09/12/1999 | 09/01/1999 | ||
| At 67mph(65-70) jeep vibrates - not corrected by tires, drive shaft, rear differential, or 2 transfer cases. dealer doesn't know how to fix. also cruise control not working properly. tach jumps while cruising even on flat land. | |||
| 10/09/1999 | 1 | 12/01/1998 | |
| Sudden acceleration,unable to stop using brakes had to force car into park, resulting in vehicle to hit building and causing considerable damage to vehicle and building. one injury resulted. | |||
| 04/01/1999 | 6 | ||
| Cruise control on & off switch malfunctioned when in use. has happened several times. had taken vehicle to dealer to check & was informed by the manufacturer that the vehicle was built that way & there was nothing wrong with the cruise control. went to another dealership & was informed of the samething. all the jeeps were built like that. *ak | |||
| 10/09/1998 | |||
| Vehicle was in park position and was left idling. consumer then put vehicle in drive, vehicle suddenly took off. tried to step on brakes, but brakes were inoperative,causing consumer to go through a wall. consumer suffered bruises. *ak | |||
| 03/05/1998 | 1 | ||
| Upon applying pressure to rear lift gate door, vehicle moved backwards, knocking driver down, resulting in injury. | |||
| 12/30/1998 | 05/11/1990 | ||
| Leased company vehicle. while pulling into driveway applied brakes and vehicle accellerated and went through a concrete block wall and window. wet pavement, 5mph. neither air bag deployed when incident occurred. dealer aware of the problem with $6, 900. 00 damage and investigation pending. provide further information. *ak | |||
| 10/01/1998 | 1 | 10/01/1998 | |
| Vehicle suddenly accelerated in reverse and would not stop even when brake was applied with considerable force. accelerated backwards across a street and into a parked car. | |||
| 10/09/1997 | 1 | 09/30/1997 | |
| Sudden acceleration, resulting in a vehicle collision. | |||
| 05/04/1998 | |||
| Driver was putting the truck into reverse, and all of a sudden applied the gas pedal just a little and the truck took off backwards, hitting a tree. the truck went about 150-175 feet before hitting the tree. the truck just picked up speed all at once. *ak | |||
| 01/07/1998 | 1 | 09/26/1998 | |
| Consumer states that while the vehicle was in park and idling, she exited the vehicle and walked approximately 20 feetthen heard movement behind her. she saw the vehicle rolling backwards and ran after it in an attempt to bring it to a stop. driver was able to open drivers side door but was unable to enter and stop the vehicle. driver was knocked to the ground suffering head injuries as well as an injured foot when the vehicle ran over her foot. vehicle impacted a school building that stopped it from moving any further. the dealership examined the vehicle and determined that nothing was defective. | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| Gas pedal being too close to brake pedal, causing people to step on gas pedal when they thought they were applying the brake pedal. | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 01/10/2000 | |||
| Vehicle experiences similar affects as mentioned in recall # 98v023000/sudden idle speed increases automatically. *ak | |||
| 1 | |||
| Vehicle is experiencing a rough idle. *slc | |||