Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 07E104000 | SAFELITE FULFILLMENT, INC. | E (Equipment) | 1657 | 01/15/2008 | MFR | CHRYSLER GROUP LLC | 12/11/2007 | 12/11/2007 | 571 | 205 | ||||||
| Defect Summary | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass. | |||||||||||||||
| Corrective Summary | Safelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008. | |||||||||||||||
| Notes | This recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 2301502 | 04/01/2002 | 2302701 | 634077 | Subject regarding outside rearview mirror glass replacement. *slc | 09/27/2002 |
| 2302701 | 09/21/2001 | 2303400 | 625650 | Subject regarding outside rearview mirror glass replacement. *tt | 11/30/2001 |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 236098 | 12/11/1998 | 603159 | Some vehicles may exhibit a condition where the sunshade fabric delaminates from the substrate along the edeges of the sunshade. *yc | 02/05/1999 | |
| 235498 | 11/06/1998 | 602592 | Sun roof may be inoperative/stuck partially opened due to a cable guide tube separating from guide tube bracket. | 01/05/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 08/15/2008 | 67000 | 1 | |
| Visibility: defroster/defogger system:windshield:blower -does not function. *tr | |||
| 10/23/1998 | 1 | ||
| Windshield adhesion failed. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 12/20/2009 | 0 | 1 | |
| Have just been advised that a motor which operates some type of door to release heat and air in a 1998 jeep grand cherokee needs to be replaced. it appears that no replacement is available and jeep has a 1200 part backlog with no plans in the works to even begin production of this part for replacement. while one can conceivably do without heat or air conditioning, this is a definite safety issue as having a working defroster in the middle of winter is a necessity. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 08/15/2008 | 67000 | 1 | |
| Visibility: defroster/defogger system:windshield:blower -does not function. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 01/07/2006 | 10 | ||
| Defected parts/failure: heater coil defected- blows out cold air in winter. evaporater coil defected- a/c blows out hot air in summer. *tr | |||
| 11/01/1998 | |||
| Dealer sold vehicle with leaking rear seals, defective differential. noticed bumping and whining noise less than 8 hours after purchase. sun roof leaked causing the headliner to detach from roof of vehicle. repaired once-said drain tubes were routed properly. second time replaced roof-said seals did not match. rear differential replaced. but did not address leakage around transfer case, seals etc in dec 98. now it's in the shop again! gas gauge fluctuates to empty when idling. transmission slips. driver seat automatiically reclines and heater does not work consistently. | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 08/25/1998 | |||
| Doors continuously attempt to lock even after they are locked. similarly, all 4 windows rolled down approximately 4 inches while driving on the road. | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 09/15/2006 | 135000 | ||
| Tl*the contact owns a 1998 jeep grand cherokee limited. since purchasing the vehicle in 2006, the contact has experienced failures with the power windows. the mirrors are supposed to be programmable. in addition, when he sets the exterior mirrors to a certain position, the setting changes when the unlock button is pressed. the mirrors have to be readjusted every time he enters the vehicle. the dealer has been notified. the vin was unknown. the failure mileage was 135,000. | |||
| 02/07/2007 | 81350 | 3 | 06/24/1998 |
| In engageing downward, the right front power window began down and then ratically tilted (approx.) 45 degrees out of track. (forward most aspect of the window up). noticing this, all movement was stopped, then an upward motion was slowly proposed. the window jumped up, out of the window frame, leaped into the (82204493 mopar) visorshade piercing a hole through the visorshade on the exterior center of the window frame. *nm | |||
| 08/02/2000 | 09/01/1997 | ||
| Latest failure is the heater blower motor block connector, this item shorted out causing the smell of burning in the vehicle. automotive technician at the repair facility stated that they have seen this in other jeep vehicles. he stated the problem is the connector goes from a 14ga wire on the front side(hot) to a 12ga wire to the components of the vehicle. jeep has stated they cannot tell if the short is a manufacture related problem, and comments by service managers lead me to believe they lean toward it being a customer problem. customer/technican assistance at the corprate level will not even investigate/inspect unless there is a flame noted, seems a little late to me! | |||
| 09/01/1998 | 2 | 04/11/1998 | |
| Out side rear mirror remote failed. yh | |||
| 11/01/1998 | 1 | 09/01/1998 | |
| Automatic window switch failed. *yc | |||
| 1 | 11/01/1997 | ||
| Rear window lock solenoid failed. mjs | |||
| 12/05/1998 | 1 | 04/01/1998 | |
| I am a friend who will describe the problems that celena has encountered with her grand cherokee laredo. the first, she noticed a spraying of oily fluid near the top of the radiator more towards the area near the battery. at that point, she noticed that the interior portion of the hood had some dark oily spot. i has suspicion that it had originated from a leaking 3/8 -1/2 fitting attached to the side of the radiator and leading towards the bottom of the transmission. she brought it in the dealership for an inspection. master mechanic inspected the suspected area. due to the fact that the transmission fluid line connects to the radiator to allow the oil to cool or something like that. anyways, they went ahead and placed teflon tape at the area. problem #2, i notice some oil on the front driver side floor mat. the location of the spill had occurred underneath, to the left, of the steering wheel column or underneath where they would place the connector to perform the computer diagnostic . the area would be where the left foot would normal rest on the mat. the area of the spill was about 8 in length and 3 in width. the viscosity would be of a dirty brake fluid oil, hydraulic, or power steering fluid. the amount would be about 1 - 1 1/2 tablespoon full. i am concerned that it could be damaging something if the oil vacated a reservoir/fluid line or the risk that the brakes can fail if it is brake fluid. problem #3 - right rear passenger window intermittently does not move up or down when it is opened or closed. thxs in advance...please help. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 1 | 06/01/1998 | ||
| Side view mirror fell off on freeway. *yc | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 09/15/2006 | 135000 | ||
| Tl*the contact owns a 1998 jeep grand cherokee limited. since purchasing the vehicle in 2006, the contact has experienced failures with the power windows. the mirrors are supposed to be programmable. in addition, when he sets the exterior mirrors to a certain position, the setting changes when the unlock button is pressed. the mirrors have to be readjusted every time he enters the vehicle. the dealer has been notified. the vin was unknown. the failure mileage was 135,000. | |||
| 05/06/2003 | 70000 | 1 | 06/03/2002 |
| My outside rear view mirror has turned a gold color and you can not see out of it at night safely. *ak | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 04/18/1998 | |||
| Rear windshield wiper. | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 01/31/2005 | 111400 | 1 | 02/15/2001 |
| While driving 55-60 mph the sun roof glass blew off and shattered on the road.manufacturer representative inspected the vehicle. the cause of the problem had not been determined.*ak | |||
| 05/11/2003 | 100000 | 1 | |
| While driving, the factory installed sunroof and the piece which held the glass flew off the truck. all the windows including the sunroof were shut. *nlm ph *jb | |||
| 05/17/2002 | 1 | 09/01/2000 | |
| Sunroof was in closed locked position and was blown completely off. *ak | |||
| 11/01/1998 | |||
| Dealer sold vehicle with leaking rear seals, defective differential. noticed bumping and whining noise less than 8 hours after purchase. sun roof leaked causing the headliner to detach from roof of vehicle. repaired once-said drain tubes were routed properly. second time replaced roof-said seals did not match. rear differential replaced. but did not address leakage around transfer case, seals etc in dec 98. now it's in the shop again! gas gauge fluctuates to empty when idling. transmission slips. driver seat automatiically reclines and heater does not work consistently. | |||
| 25 | 11/01/1997 | ||
| Engine, muffler, sunroof, brakes, cruise control. | |||
| 12/01/1997 | 1 | 09/01/1997 | |
| Sunroof mechanism failed. *yc | |||
| 01/13/1998 | 01/10/1998 | ||
| Sunroof leaks when it rains because it was install improperly. | |||
| VISIBILITY - WINDSHIELD | |||
| 07/28/2002 | |||
| Consumer heard a pop sound while driving and noticed a crack on inside of passenger front windshield. dealer and manufacturer hav enot been notified at this time. feel free to provide any further information.*ak | |||
| 12/30/1999 | 1 | ||
| The driver's window refused to close and the passenger window slides down the door panel. *slc | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 05/18/2004 | 60000 | 1 | 08/08/2003 |
| When the consumer attempted to brake, the pedal went to the floor, causing extended stopping distance. *ak there was numerous repairs that the vehicle needed; the windshield wipers, gas cap(s), new keyless remote and the temperature gauge did not work. recall# 02v053000. *sc the consumer discovered there was a recall regarding the power assist, the consumer was original told there would be no charge and then later was told the charge would be $400.00. *jb | |||
| 05/11/2001 | 1 | 08/01/1998 | |
| The rear wiper arm is not going all the way over windshield. *yh | |||
| 04/02/1999 | 2 | 01/01/1998 | |
| Dealership said these defects were not covered fuel sending unit sends wrong level of gas in tank, brakes failed pulsated full brake job was done , rear windsheild wiper doesn't work at times. *ak | |||
| 1 | 11/01/1997 | ||
| Rear wiper assembly failed. mjs | |||
| 1 | 10/22/1997 | ||
| Rear wiper does not perfrom properly. | |||