Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 082700 | 09/29/2000 | 6092304 | Subject regarding non-deployed airbag handling procedures. *tt | 12/04/2000 | |
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||||
| 083799 | 11/12/1999 | 081798C | 6089800 | Daimlerchrysler corporation is now offerinb airbag on / off switches for selected vehicles. *tt | 02/25/2000 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 03/02/2013 | 195000 | ||
| No accident report to file but the potential associated with the air bag light intermittently going on/off while driving the 1999 jeep gcl. after viewing some postings on line there is a definite trend associated with these units. easiest, least expensive fix is to pull fuse for the air bag controls, i put up with the annoying chime but wonder if the air bag will work during these intermittent faults. have you seen any reports of accidents with 1999 jeeps with no air bag deployment??? most apparent cause is the clockspring mechanism in the steering wheel, which only the dealer can repair. time for a recall!!! | |||
| 03/08/2011 | 120000 | 1 | |
| The airbag system stopped working on my 1999 jeep grand cherokee and my warning light came on. i've taken it in to the dealer and they reset the sensor and as i drive away from the dealer the warning light comes back on. after doing a little research online i've concluded that this is a common safety issue in 1999 jeep grand cherokees. the manufacturer needs to resolve this safety issue. *tr | |||
| 03/08/2011 | 120000 | ||
| The airbag system stopped working on my 1999 jeep grand cherokee and my warning light came on. i've taken it in to the dealer and they reset the sensor and as i drive away from the dealer the warning light comes back on. after doing a little research online i've concluded that this is a common safety issue in 1999 jeep grand cherokees. the manufacturer needs to resolve this safety issue. | |||
| 10/30/2012 | 198000 | ||
| Tl-the contact owns a 1999 jeep grand cherokee. the contact stated that the abs warning light illuminated, indicating that the air bags would not deploy if the vehicle was involved in a crash. the contact did not take the vehicle to a dealer or mechanic for a diagnostic test. the contact researched the abs malfunction online and noticed that the clock spring could have been the cause of the failure. the failure mileage was 198,000. kmj | |||
| 10/30/2012 | 198000 | ||
| Tl-the contact owns a 1999 jeep grand cherokee. the contact stated the abs light illuminated indicating the air bags will not deploy if the vehicle was involved in a crash. the contact did not take the vehicle to a dealer or mechanic for a diagnostic test. the contact researched the abs malfunction online and notice the clock spring could be the cause of the problem. the failure mileage was 198,000. jo | |||
| 10/19/2012 | 153672 | 1 | |
| Faulty clock spring caused the air bag light to come on and not function correctly. *tr | |||
| 09/26/2012 | 186435 | 1 | |
| Air bag lights and chime keep coming on.was told air bags will not work. factory defect. *tr | |||
| 09/26/2012 | 186435 | ||
| Air bag lights and chime keep coming on.was told air bags will not work. factory defect. | |||
| 03/10/2011 | 110000 | ||
| I have a 1999 jeep grand cherokee with 110,000 miles and the air bag light comes on and chimes. i have been told by a dealer i need a new clock spring. this is a very expensive repair and i have found it to be a very, very common problem and should be addressed with a recall. | |||
| 02/11/2011 | 160000 | ||
| Went over a bump in the road from a manhole cover and the car chimed and the air bag light illuminated. upon further investigation it appears to be a faulty clockspring which when it fully breaks the airbag will not longer function. this part is inaccessible to be broken from an outside source and controls whether the driver's side airbag works; a failure of it should be considered for recall as it is a faulty part. hundreds of online forums have people complaining of this same issue. | |||
| 10/20/2010 | 112000 | ||
| Two complaints-(1) at approximately 120,000 miles the diver's front seat bracket broke and began leaning the seat backwards. after another 8,000 miles the bracket completely broke. it was welded by a professional welder and replaced. at approximately 138,000 miles it broke again and will have to be welded again but i cannot afford to pay to have it fixed right now. i researched and found that this is a very, very common complaint and safety issue on my model-99 jeep grand cherokee. (2) at approximately 142,000 miles the air bag light began coming on and going off intermitently and now it does so frequently, especially when turning. i have been advised by a mechanic friend that it is the clockspring wires in the steering column and hat only a dealer can fix it. like the seat problem, this is a safety issue and from my research i have found that it is a very, very common issue as well. i cannot afford to have a dealer replace the clocksping as i have been quoted upwards of $300 to do so. | |||
| 12/23/2010 | 155000 | ||
| The airbag light constantly comes on and chimes in my 1999 jeep grand cherokee laredo. it is mostly noted when i am steering the vehicle through turns. | |||
| 09/16/2010 | 127000 | ||
| Tl- the contact owns a 1999 jeep grand cherokee. while traveling 35 mph the contact noticed that the airbag light had appeared on the dashboard. the vehicle was taken to the dealership where the contact was informed that the clock spring needed to be replaced. there were no prior warnings and the vehicle has not been repaired. the current and failure mileages were 127000. bml | |||
| 06/04/2010 | 112000 | ||
| 1999 jeep grand cherokee- 112,000 mile.-air bag light comes on and dings when the steering wheel is turned to the left. the light stays on for about five to ten seconds depending on the length of the turn. concern is that air bag will not function properly in a crash situation. this began a couple of months ago with intermittent occurrances but is increasing in frequency. internet reports from consumers show this to be a common problem with the 1999 jgc. shouldn't this be looked into? it costs several hundred dollars to repair this safety issue at a dealer. this seems to be a manufacturer defect. | |||
| 01/09/2010 | 123968 | 1 | |
| Rear passenger tail light does not work at night or rather when the car lights are turned on. mechanic has replaced bulb, re-bent the connection, but the light still is not visible when lights are turned on. when lights are out, brake light, reverse light and turn signal work. my son has been pulled over by police thinking the lights had been fixed. its only a matter of time before he receives a ticket. our mechanic has offered to try and fix it without replacing both back light assemblies. *tr | |||
| 03/03/2009 | 1 | ||
| Air bag light is now and keeps beeping. *tr | |||
| 12/15/2008 | 76000 | 1 | |
| 1999 jeep grand cherokee limited. airbag light and chime annoyance, was told by a dealer that when the light is on the airbag will not deploy in the event of a vehicle accident. this is a safety issue and i cannot break this item with everyday use and therefore should not be required to fix it out of my pocket. the light and chime happen continuously and although that is very annoying it is also a serious safety concern. *tr | |||
| 12/15/2008 | 130000 | 1 | |
| Airbag light is flashing on and off. *tr | |||
| 11/14/2008 | 100000 | 1 | |
| 1999 jeep grand cherokee air bag sensor/light comes on needs to be a recall when it comes to safety and many more like me. *tr | |||
| 06/01/2007 | 1 | ||
| Airbag clock spring failed. *tr | |||
| 11/01/2008 | 100000 | 1 | |
| I have a 1999 jeep grand cherokee laredo with 100k miles. the airbag light turns on periodically with a ding and then shuts off. i believe that this is a problem from the factory because a number of other owners of this same vehicle model have complained of this exact problem around the same amount of mileage. jeep should make this a recall because it is a safety issue and it was caused by faulty parts not the owners. *tr | |||
| 07/22/2008 | 147000 | 1 | |
| Airbag light and chime continuously and randomly are displayed while driving...dealer indicates the solution is probably a defective clock spring. *tr | |||
| 09/01/2008 | 120000 | 1 | |
| I have a 1999 jeep grand cherokee and have problems with the air bag sensor. while driving the light and chime go off randomly and constantly. after researching it on the internet i found that many many other owners of the same vehicle are having the identical problem - see http://www.topix.com/forum/autos/jeep-grand-cherokee/t92ek7li3qqu98eco. this is a safety issue, it is obviously a defective part across many vehicles and yet the manufacturer is putting the $300+ cost to fix it on the owners.*tr | |||
| 03/10/2008 | 90000 | 1 | |
| The air bag fault indicator keeps chiming. *tr | |||
| 05/18/2008 | 68000 | 1 | |
| My 1999 jeep grand cherokee has the airbag light coming on and off. i have researched this on the internet and have found many people with the same problem, the clock spring in the steering wheel needs to be replaced. i believe this is a major problem with the jeep in general. *tr | |||
| 04/21/2008 | 120098 | 10 | |
| Tl*the contact owns a 1999 jeep grand cherokee. the contact stated that the air bag light would illuminate intermittently. he also heard a chiming sound coming from the air bag area. the contact had not taken the vehicle to the dealer; however, he consulted two chrysler dealers that stated there were no relevant recalls. the purchase date was unknown. the current mileage was 120,121 and failure mileage was 120,098. | |||
| 10/01/2007 | 1000 | 07/03/2002 | |
| I and numerous others it seems (see http://www.topix.com/forum/autos/jeep-grand-cherokee/t92ek7li3qqu98eco ) own jeep grand cherokees with comparable mileage at over 100,000 (my vehicle is at 134,000 miles), which are experiencing a mechanical problem involving the airbag light which comes on constantly when the engine is running in conjunction with a chime sound. with the widespread occurrence of this problem, many of us are wondering why chrysler hasn't issued a recall. also of concern is whether or not the airbag could possibly deploy unexpectedly or fail to deploy as a result of whatever problem is causing the light to come on (many have reported that it turned out to be the airbag clockspring). could you please investigate this matter or at least tell me what other action i might take to force the manufacturer to initiate a recall. thank you for your time and help in this matter. cynthia koklas pace, florida *tr | |||
| 06/01/2004 | 6 | 09/01/1999 | |
| 99 jeep grand cherokee with engine problems customer states that the rpm's would immediately go up to the 200 or sometimes higher as soon as he starts up the car and also accelerate when the brakes are applied**cc the consumer stated various parts were replaced, however the problem returned. the consumers wife was driving, when all of a sudden the vehicle started to accelerate on its own, she applied the brakes as hard as she could, however the vehicle continued to proceed in a forward motion. the only solution was to place the vehicle into park. after placing the vehicle in park, the consumers wife placed it in drive again and immediately it started to accelerate uncontrollably. applying the brakes with full force did not solve the problem. when aaa arrived and started the vehicle, nothing happened. the sudden acceleration happened again while the consumers daughter was driving. during one of the sudden acceleration incidents, the consumers wife was injured. the right front wheel speed sensor was replaced. the coolant radiator fan relay and water pump were replaced. the air bag light was on, the transmission seal was leaking. the fuel pump was replaced. the right and left hub bearing were replaced. *jb | |||
| 09/01/2005 | 1 | 08/01/2005 | |
| Air bag light comes on and stays on, this is a safty problem because the air bags will not deploy if i was in a accident. *jb | |||
| 06/29/2005 | 70000 | 1 | 03/15/2005 |
| Dt: consumer's vehicle was at a stop sign when it was rear ended. consumer's vehicle hit the vehicle in front. upon impact, bags did not deploy. according to his physician, if the air bags did not deploy, the consumer would have gotten a fractured spine. there was police report. consumer has soft tissue injuries and his son was going to be taken for x-rays today.*ak | |||
| 04/04/2005 | 40000 | 1 | 07/01/2003 |
| Dt: consumer has a jeep grand cherokee, 1999. the air bag light comes on intermittently. he found some recalls on a dodge truck with similar problems. when he makes a turn or goes over a bump the air bag light comes on. the dealership told him to call dealership to resolve the problem. the manufacturer informed the consumer that there were no recalls or tsb regarding the problem and that it was the consumer's responsibility to have the vehicle repaired. he is concerned that if he is involved in an accident that the air bags will not work. *ak *nm | |||
| 01/10/2004 | 87500 | 11/15/2003 | |
| I own a 1999 jeep grand cherokee. the air bag light and alarm goes off constantly. jeep dealer reported a break in clock spring in steering colum. says it is a common probelm. jeep will not fix. cost is $186.00. i think this common probelm is a design flaw and causes an unnecessary distraction while driving.*ak | |||
| 63300 | 1 | ||
| Consumer states that airbag light keeps coming on, indicating that airbags will not deploy. dealer checked airbag module. *ak | |||
| 1 | |||
| Consumer states while traveling at 45 mph, consumer swerved to avoid an object in the road ans lost control of the vehicle, vehicle rolled, and none of the airbags deployed. *ak | |||
| 04/20/2003 | 50000 | 1 | 07/19/2002 |
| The abs warning light illuminated. the air bag light also illuminated. the dealer replaced the clock spring. *jb *nlm | |||
| 01/29/2003 | 58000 | 01/20/1999 | |
| Problems with the abs system. the vehicle to was in a collision and none of the air bags deployed. dealer was not contacted at the time of the call. ph | |||
| 09/29/2002 | 2 | 02/01/2099 | |
| The air bag warning light & chime went on for no apparent reason. the dealer first replaced the air bag computer and, on a second repair visit a clock spring and charged me a total of $600 for these repairs. i don't feel i should have to pay for repairs for this safety item. failure of the air bag computer could result in the failure of the air bags to deploy in a front crash. mr | |||
| 09/01/2002 | |||
| Airbag light illuminating every ten seconds on and off. consumer feels unsafe driving under these conditions. please provide any further information.*ak | |||
| 06/14/2002 | 1 | 06/01/2002 | |
| The vehicle exhibits a sag/hesitation following a partial cool down restart, possibly an oxygen sensor problem. while making hard left turns at slow speeds (such as a u-turn), the airbag warning light illuminates and a audible chime is activated. the right side brake light assembly is burnt (internally) due to some kind of electrical overheating. the vehicle shifts hard, misses shifts, shifts repeatedly at constant speed and on a level grade. the rear differantial bumps very hard within 3-20 seconds of coming to a complete stop. an immovable fog has developed on the lenses of the composite headlight assemblies.*ak | |||
| 09/11/2001 | 1 | 09/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| AIR BAGS - FRONTAL | |||
| 12/19/2009 | 181000 | ||
| Driving home early morning during a snowstorm, a snowplow went through a stop sign and my vehicle hit him dead center totaling my vehicle. even though this was a frontal collision neither the driver's or passenger's air bags deployed resulting in injury to the driver. *tr | |||
| 02/01/2008 | 150000 | 1 | |
| Nothing leading up tp this issue... about 150000 miles on it when it started. airbag light and alarm go on and off randomly ( 1-2 times per minute) while driving. dealer says replace entire airbag for more than $2000. are they kidding? *tr | |||
| 01/08/2009 | 72000 | ||
| Tl* the contact owns a 1999 jeep grand cherokee. while making a left turn the air bag warning light illuminated on the instrument control panel. the vehicle was taken to an independent mechanic and the steering wheel clock spring was replaced. the failure mileage was 72,000. the current mileage was 102,169. | |||
| 10/01/2008 | 88000 | 1 | |
| Failure of air bag clock spring. *tr | |||
| 10/16/2008 | 1 | ||
| I own a 1999 jeep grand cherokee with 170,000 miles. recently, the airbag warning light will ding and light-up. the light will then turn off after a few seconds and then may relight again. this problem has been occurring for the past few weeks. i have not yet tried to correct the failure because the problem may not happen for a few days and then start again. *tr | |||
| 10/01/2007 | 1000 | 07/03/2002 | |
| I and numerous others it seems (see http://www.topix.com/forum/autos/jeep-grand-cherokee/t92ek7li3qqu98eco ) own jeep grand cherokees with comparable mileage at over 100,000 (my vehicle is at 134,000 miles), which are experiencing a mechanical problem involving the airbag light which comes on constantly when the engine is running in conjunction with a chime sound. with the widespread occurrence of this problem, many of us are wondering why chrysler hasn't issued a recall. also of concern is whether or not the airbag could possibly deploy unexpectedly or fail to deploy as a result of whatever problem is causing the light to come on (many have reported that it turned out to be the airbag clockspring). could you please investigate this matter or at least tell me what other action i might take to force the manufacturer to initiate a recall. thank you for your time and help in this matter. cynthia koklas pace, florida *tr | |||
| 04/20/2004 | 60000 | 1 | 09/20/1999 |
| Driving 60 mph on highway 242 (posted speed limit) a car pulled out from a stop sign into my path. i applied brakes and impacted him on his passenger door area (speed approximately 50mph). my airbags did not deploy and i received back and knee injuries that are still a problem today. *tr | |||
| 05/01/2004 | 1 | 09/01/2002 | |
| The consumer was involved in an accident and neither of the frontal air bags deployed. *jb the driver was injured and was out of work from may 2 to july 19. the driver still has pain in her neck and leg. her left arm and lower back were also sprained. the passenger has bruise chest and breast. *nm | |||
| 06/09/2003 | 1 | 06/10/2002 | |
| Problems with clock spring. *mr. *ph the air bag light illuminated and there were warning tone signals when a right turn was made. *jb | |||
| 55000 | |||
| Vehicle was in a frontal collision while driving at 40 mph. none of the air bags deployed upon impact.*ak | |||
| 02/28/2003 | 49000 | 1 | 03/22/2002 |
| I was driven off the highway by a snow plow. i was driving more than 40 miles per hour and i struck a tree head on. the complaint results from the fact the driver's side air bag on my 1999 jeep grand cherokee did not deploy. although jeep conducted an inspection of the vehicle, they refused to acknowledge there was a failure.*jb | |||
| 03/10/2003 | 1 | ||
| The vehicle was involved in a collision, and the air bags did not deploy, consumer was injured.*jb | |||
| 08/14/2002 | 1 | 06/01/2099 | |
| Vehicle was involved in front end collision at about 40 mph. front air bags did not deploy. will be contacting manufacturer and/or other individuals.*ak | |||
| 10/26/2001 | 1 | ||
| Consumer was driving at 30 mph when another vehicle made an attempt to make a u-turn. consumer tried to avoid hitting other driver by veering to the left, however consumer hit the other driver head on. consumer was wearing seatbelt but, the airbags did not deploy. *tt | |||
| 05/15/2002 | |||
| Vehicle was involved in a rear end collision and none of the airbags deployed. please provide any further information.*ak | |||
| 06/15/2000 | 1 | 12/01/1998 | |
| My jeep was hit by other car @ 50-60mph-partial frontal hit. jeep knocked back 10'. i broke ribs & permanent knee damage & pulmonary embolis. partial frontal hit! other car on my side of street!driver air bag didn't deploy!*ak | |||
| 09/22/2001 | 2 | 08/01/1999 | |
| I was involved in a crash where the front end of my vehicle impacted the side of another vehicle at appx 40 mph. the seatbelts worked but neither of the front air bags deployed in the crash.*ak | |||
| 02/25/2001 | |||
| Sudden acceleration upon backing into a poll, engine commenced to accelerate out of control with both foots on brake and shifted into park. vehicle was force into a concrete wall at 35 mph. also, both air bags did not deploy. manufacturer notified and informed of a representative would be sent out to inspect vehicle. please feel free to provide any further details on this matter. *ak | |||
| 09/26/2000 | 7 | 02/01/1999 | |
| I repeatedly took vehicle to dealership for service, on all visits they told me there were no problems at all, and car was safe, well, brakes failed and i hit a truck, and airbags didn't come out. i could have died if i was on the highway and they failed.*ak | |||
| 03/09/2000 | |||
| In a front end collision driver's/passenger's air bags did not deploy. vehicle hit a tree at 60mph,and smashed front end of vehicle to point where front doors could barely open. *ak | |||
| 10/13/1999 | |||
| Vehicle was involved in a frontal collision with a telephone pole ,and the airbags did not deploy, causing minor injuries. dealer and manufacturer have been notified. *ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 05/09/2008 | 111257 | 1 | 09/28/1998 |
| Tl*the contact owns a 1999 jeep grand cherokee. the air bag warning light illuminated intermittently and was followed by a beeping sound. when the dealer was notified concerning nhtsa campaign id number 00v105000 (air bags), the contact was informed that his vin was not included in the recall. the current mileage was 111,757 and failure mileage was 111,257. updated 07/15/08 *bf the vehicle was repaired. updated 07/15/08 | |||
| 11/11/2007 | 100 | ||
| Air bag warning light consistently and intermittently comes on and off. it is a very common problem with 1999 jeep grand cherokees. it is unreliable and poses a safety concern with it's drivers. *tr | |||
| 10/30/2006 | 95000 | 100 | 12/22/1999 |
| Tl* the contact owns a 1999 jeep grand cherokee. the airbag warning light indicator illuminated on and off periodically while driving the vehicle. the vehicle has not been taken to a dealer for diagnose or to be repaired. the current mileage was 97,000., and the failure mileage was 95,000. *ak | |||
| 08/01/2005 | 122361 | 2 | 06/10/2004 |
| Dt: contact stated the air conditioner blower motor malfunctioned. repairs were done at the contact's expense. also, the air bag warning light came on at different times. *ak the blower motor and wiring harness had to be replaced. the consumer was told they had melted together. updated 01/04/06. *jb | |||
| 09/11/2005 | 1 | ||
| Dt: 1999 jeep grand cherokee. the consumer states the air bags sensor module is faulty. the light goes on, and it not making communication with the air bags. the dealership states the consumer needs a new module. this started september 11, 2005.*ak | |||
| 11/28/2004 | 83000 | 250 | 01/12/1999 |
| Air bag light stays on for no apparent reason in my 1999 jeep grand cherokee laredo (4.0 liter, 6 cyl.) i understand a recall was issued for the exact same problem for the '97-99 jeep cherokee which stated: air bag could deploy unexpectedly and injure driver. alternatively, air bag warning light could come on for no apparent reason. models: 391,623 sport-utility vehicles made 7/96-6/99. what to do: have dealer replace air-bag control module, positioning it on top of transmission tunnel. *jb | |||
| 09/16/2004 | 113031 | 1 | 03/24/1999 |
| The air bag light illuminated intermittently while driving. dealer was notified. although there was a recall concerning the clock spring dealer informed the consumer that his vehicle was not covered under the recall due to vin. *ak *tc | |||
| 04/01/2003 | 29000 | 1 | 01/25/2003 |
| 1999 jeep airbag control module failed. *jb | |||
| 12/01/2002 | 54000 | 50 | 06/12/1999 |
| 1999 jeep grand cherokee laredo. the airbag light comes on with left turn of vehicle. the dealer can not easily figure out what causes this. others have had this same problem with this vehicle. i think a recall should be done to correct this. | |||
| AIR BAGS - SIDE/WINDOW | |||
| While pulling out of a parking lot at speed of 7mph air bag deployed without any indication, causing injury to consumer. dealer has been notified. please provide further information.*ak | |||