Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 1801201 | 05/25/2001 | 620066 | Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt | 07/11/2001 | |
| EQUIPMENT - ELECTRICAL | |||||
| 0801103 | 04/25/2003 | 10001521 | Remote keyless entry (rke) fob only operates at close range on driver side of vehicle. *tt | 06/05/2003 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 2401305 | 08/04/2005 | 10016603 | Air conditioning (a/c) cooling coil odor. *tt | 09/26/2005 | |
| 241699 | 08/20/1999 | 608367 | Customers may experience dissatisfaction with the temperature setting in the azc control module. *tt | 11/23/1999 | |
| 240199 | 01/29/1999 | 604318 | Subject regarding a/c refrigerant charge. *tt | 04/23/1999 | |
| 240299 | 01/29/1999 | 604310 | Subject on a/c compressor service. *tt | 04/22/1999 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 081899 | 06/11/1999 | 606157 | Brief information regarding radio clock defeat. *tt | 08/11/1999 | |
| 084798 | 10/30/1998 | 602896 | Erratic operation of power door locks, remote keyless entry or power windows. this can be a result of a communication error in the door switch module located in the passenger's door. *ak | 01/20/1999 | |
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||||
| 2304100 | 11/03/2000 | 615690 | Information on the optimum roof rack position. *tt | 01/28/2001 | |
| 231799 | 05/12/1999 | 606051 | Information pertaining to roof rack cross bar shipping location. *tt | 08/06/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 11/10/2009 | 102100 | ||
| Heater a/c for 1999 jeep grand cherokee... failure to operate, ridiculas to repair. makes driving in cold climates impossible, due to window fogging and ice buildup. diamler chrysler should recall and repair all jeeps from 1999-2004 who are all known to have this problem. they should not be allowed to disreagard the customer complaints, with regards to this. this was repeated year after year, with no easy solution for customers to repair. an excessively costly and not gauranted procedure which could create more problems, even when professionally repaired, this is a safety hazard for those who must drive in cold climates. | |||
| 11/08/2010 | 160000 | ||
| Tl- the contact owns a 1999 jeep grand cherokee. the contact stated the blender on the vehicle has failed. this controls the vehicle going from running cold or hot air. the passenger side blows out cold air, the driver side blows out very little heat and the defrost blows out no heat. the dealer stated the entire dashboard and steering column has to be removed to make the repair. the vin was not available at the time of the complaint. the failure mileage and current mileages was 160000.rl | |||
| 11/14/2007 | 127000 | 1 | |
| A defective a/c part failed behind the dash, causing extensive repair costs. *tr | |||
| 1 | |||
| While backing out of a parking space consumer shifted the vehicle into drive, and depressed the accelerator pedal, and vehicle accelerated at a higher speed. then, consumer shifted the vehicle into neutral to gain control and stop. dealership serviced the vehicle, and replaced the software program.*ak | |||
| 12/23/2002 | 42850 | 1 | 02/26/2002 |
| We are in a disupute with dialmerchrysler regarding a engine repair with our 1999 jeep grand cherokee laredo. on dec. 23, 2002 we broke down on the highway because a rocker arm spring broke causing a rod to break through the valve cover and drop down into the engine causing $1600 in damage. the jeep has 43,000 miles on it and is no longer under warranty. we purchased the jeep in feb. 2002 and since that time we have replaced the rotors, a leaking seals and now the engine problem. when we approached chrysler about possible assistance with the repair bill, we were told that there was no previous history of enging problems and we did not purchase the extended warranty so they would not help us. our point is that it would have been doubtful that the engine would have had this kind of problem (nor should it have this problem) with such low miles. also, we were never offered an extended warranty at time of purchase. when we discussed this with the salesman he stated that cost was an issue when buying the jeep so he didn't want the price to be any higher. isn't cost always the issue when buying a new car and shouldn't we have been offered a chance to purchase the warranty? we feel that a $6 spring shouldn't cause $1600 to an engine anyhow. is there any way you could be of help to us? | |||
| EQUIPMENT - ELECTRICAL | |||
| 10/02/2004 | 101000 | 1 | 08/01/2004 |
| I have a 1999 jeep grand cherokee with the infamous automatic dual zone climate control. currently the passenger side of this system blows heat through the hvac ducts but the drivers side only blows cold air. this is a common problem on jeeps with the dual zone climate control and costs about $800 to repair. daimlerchrysler should recall the thousands of jeeps that have this problem. *ak | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 11/14/2007 | 127000 | 1 | |
| A defective a/c part failed behind the dash, causing extensive repair costs. *tr | |||
| 03/27/2006 | 100000 | 3 | 02/22/2004 |
| A/c problem in my jeep grand cherokee 1999. *jb | |||
| 11/01/2006 | 135000 | 1 | 07/19/2004 |
| The air conditioner (ac)/heat do not work on the1999 jeep grand cherokee. the likely problem is the failure of the poorly designed/manufactured blend doors. estimated repair cost: $1200. i was informed by mechanic that this is a common problem with this vehicle. it is outrageous that such a system would fail so often and cost so much to fix. *ak | |||
| 10/12/2006 | 91000 | 1 | 07/13/2004 |
| I own a 1999 jeep grand cherokee ltd, also referred to as wj. in the 2 years i have own this jeep certain problems came up. apart from the issue with the front brakes warping the rotors, and needing upgraded calipers and new rotors replaced. which the dc dealers didn't want to acknowledgments other issue and equally troublesome and probably dangerous is the current issue of the hvac system no working properly. this problem is very common amongst these vehicles. i have a little heat blowing on the driver side compartment, but 0 heat and all cold on the passenger and defrost. god help me if im stuck on the side of the road during the winter, which it is right now. my passengers and i would not fair well. the cold blowing from the pass. side vents and defrost is like the a/c was on. now, this issue is the blend doors are broken, chrysler and jeep both now of this issue. and the cost of the repairs of course are very high from the dealership, as it involves removing the dashboard the center console and the steering column. this has to be a recall and fix their expense at least. *nm | |||
| 04/05/1999 | 2 | 10/10/1999 | |
| Brakes still squeak after being replaced several times. air conditioner worked intermittently. there was also a foul odor coming out of it. had to fill with freon once a month. no air conditioner now. *tt | |||
| 06/18/2001 | 1 | ||
| A/c is inoperable.*jb | |||
| 09/17/2000 | 2 | 10/01/1999 | |
| All four brake rotors wore out excessively which has caused vibration in steering wheel when applying brakes. brake rotors have been resurfaced every ten thousand miles. consumer has contacted dealer, and dealer has turned the rotors. however, problem still occurs.*ak consumer states air conditioner was not cold enough. *slc | |||
| 02/08/2000 | 1 | ||
| A foul, unpleasant odor is coming from the air conditioning vents, dealer has attempted to fix the problem, but can't. *slc | |||
| 1 | |||
| Consumer complains of an air conditioning odor. *slc | |||
| 01/27/2000 | 1 | 03/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 04/01/1999 | |||
| We have also had problems with the rear door, hard grind when shifting to reverse, when shifting into reverse...nothing happened, whistling noise when driving over 45-50 mph., blower problems, fowl smell after using a.c., leak in rear window, clicking in automatic lock section, faulty speaker. *ak | |||
| No summary listed for above vehicle. *ak | |||
| 07/07/1999 | 9 | 07/01/1999 | |
| Since date of purchase wipers did not function, air conditioner intermittently fails to blow air for periods up to 30-60 seconds. can occur repeatedly, with only seconds in between. overhead computer system repeatedly sounds alarms that the lift gate is open when it is closed. rear defroster comes on at its own whim, and at times will not turn off unless key is turned off. transmission was replaced. on board panic system (integrated with the keyless entry system) goes off at will, sounding the horn and flashing lights. occurs almost continually when vehicle is locked. the body control module was replaced, numerous attempts at investigating the wiring, replacing connectors and sensors have still left us with the defects. the vehicle is well known in the community because it simply cannot be silenced. we have been told that numerous other 1999 and 2000 models of grand cherokees have had similar problems, especially with respect to the transmission which has caught fire when it failed during driving (as related by a jeep dealer service department) we were lucky my husband noticed a problem before it reached the point of no return. please contact if additional information is needed, will be happy to provide whatever it necessary to begin an investigation into the plague known as the grand cherokee. *ak | |||
| 08/09/1999 | 1 | 12/01/1998 | |
| Repeated problems with ac/heat being erratic, will take vehicle in for 4th time. vehicle shuddered, fixed by changing fluid. weather seal fell off. brake shudder fixed by replacement of rotors, etc. engine stalled fixed, but the rev up and lurch at stop is not yet. setting another appointment with service. *ak | |||
| 08/27/1999 | 2 | 03/01/1999 | |
| In shop 5 times since purchase and problems still not fixed | |||
| 06/25/1999 | 4 | 05/01/1999 | |
| Air conditioning does not cool. we have had it to the dealer 4 different times and they have not been able to fix the problem. we were told there is a vacuum leak somewhere. the dealer has added different parts to aid in the vacuum, but nothing is working. this problem has affected the use, value, and possibly the safety of the vehicle. | |||
| 07/31/1999 | 2 | 01/01/1999 | |
| Ac is not cooling car down dealer saids that ac is ok, problem with ac & heat on a long trip, took to a auto shop was told to much ac fluid in system which cause heat to come out of ac, was drain & refilled. ac is colder than before 'but' still not cold enough, system in other 1999 cars are much colder than jeep.not a happy consumer. | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 02/09/1999 | 5 | 12/11/1998 | |
| While driving at 40 mph, and upon pressing down on brake, vehicle shaks very hard, rotors appear to be very worn, vehicle has been taken to dealer approximately 5 times already. *ak consumer also stated there is a ticking noise from engine when starting up,steering damper and drag link assembly were loose,transmission shifts hard into reverse, right rear turn signal bulb was replaced, vehicle began to overheat, right side mirror was cracked,speaker was inoperative, the trim on the door panel was loose, exhaust system was loud, parking brake needed to be adjusted, passenger side seat belt was inoperative, passenger wiper blade was not cleaning the window, keyless entry remote was inoperative*slc | |||
| 11/08/1999 | 1 | 11/03/1998 | |
| The left speaker is inoperative. nlm | |||
| 04/01/1999 | |||
| We have also had problems with the rear door, hard grind when shifting to reverse, when shifting into reverse...nothing happened, whistling noise when driving over 45-50 mph., blower problems, fowl smell after using a.c., leak in rear window, clicking in automatic lock section, faulty speaker. *ak | |||
| 1 | 03/03/1999 | ||
| Vehicle not equipped with a retractable antenna, therefore consumer can't drive vehicle through car wash due to the possibility of antenna breaking. | |||
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||
| 02/09/1999 | 5 | 12/11/1998 | |
| While driving at 40 mph, and upon pressing down on brake, vehicle shaks very hard, rotors appear to be very worn, vehicle has been taken to dealer approximately 5 times already. *ak consumer also stated there is a ticking noise from engine when starting up,steering damper and drag link assembly were loose,transmission shifts hard into reverse, right rear turn signal bulb was replaced, vehicle began to overheat, right side mirror was cracked,speaker was inoperative, the trim on the door panel was loose, exhaust system was loud, parking brake needed to be adjusted, passenger side seat belt was inoperative, passenger wiper blade was not cleaning the window, keyless entry remote was inoperative*slc | |||