Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
01/07/2008308/01/2002
 I began having issues with my heating/cooling in spring 2007. the a/c wasn't cold and recharging it only helped for a couple weeks. i took it to the shop and they replaced something to keep the air cold. then the fan stopped blowing. the same shop took it in and got the fans blowing. winter 2007 the passenger side heat stopped working and blew ice cold air instead. the driver's side blows hot air. the shop said the blend door motor would need to be replaced. the passenger side blend door motor replacement would require removal of the dash for access. winter 2008, after recent replacement of the fan, i am now driving with no pressure coming from the vents and the passenger side air trickling cold air. i'm very tired of paying for this. *cn
10/15/20069750050
 Wj jeep grand cherokee blend door breakage/failure visibility: defroster/defogger system:windshield:blower. *jb
11/18/20061
 Blend door failure. cost $1100. *jb
10/21/20031000502/06/1999
 Transmission always has a humming noise, especially on highway. transmission jerks and bangs going into reverse. door seals need to be stretched back onto car frame. brakes need to be reworked 3 or 4 times a year due to vibration when stopping. sometimes headlights flicker off for a second. *la
07/01/20031409/20/1999
 Broken window motor, seat belt mounting bolts, leaking rear shock absorbers, etc...*mr the consumer felt jeep should fix the outstanding problems with the axles and the transmission and give a warranty for the power train. the vehicle experienced a noise while in motion. also the broken window lift leaked, the rear absorbers failed, the rear passenger window leaked air, the seat belt mounting bolts failed,and a potential fire hazard on the manifold debris shield, the brake pedal pulsated wildly(front were rotors turned), the passenger window had stuck shut, the exterior mirror had broken off, and the transmission slammed into reverse. there was a buzz in the rear which had progressed to a howl. refer to odi# 10027025 *scc *jb *jb *jb *cb
1009/20/1999
 Problems with failing axles and transmission. *mr the consumer felt the manufacturer should fix the outstanding problems with axles and transmission and give a warranty for the power train. the vehicle experienced a noise while the vehicle was in motion. also the window lift leaked, the rear absorbers, the rear passenger window leaked air, the seat belt mounting bolts, fire hazard on the manifold debris shield, brake pedal pulsated wildly(front rotors turned), the passenger window had stuck shut, the exterior mirror had broken off, and the transmission slammed into reverse. there was a buzz in the rear which had progressed to a howl. refer to odi# 10029353 *scc *jb
1
 Keyless entry lock system isn't functioning properly. ph *nlm
01/25/2002601/01/2002
 We bought this suv on 01/25/2002. when took for the test drive engine check light was on. the dealer said they will take care this problems. we have taken this car back to dealer six times. it fixed and came back after one or two weeks after. please, send me some information about this problems. thank you.*ak
02/17/2000308/04/1999
 For 7 to 10 miles when applying brakes there is jerking and pulsation, dealer stated that front brake rotors were warped.*ak consumer states keyless remote works intermittently. the battery failed, the head lights come on by themselves when it was in auto setting and the parking lights also come on at times due to multifunction switch failure. *yh
05/16/2000312/24/1998
 During activation of brake system traveling at any speed there is a pulsation in the brakes, there is a squeaking noise, and vehicle pulls to the right. dealership has examined vehicle three times, and failed to remedy the problem. brake rotors and front stabilizer bars have been replaced.*ak consumer stated there was also a possible oil leak, dealer replaced the tie rod to pitman arm and the real pinion seal, also the steering dampner assembly was replaced,and the engine surges at times sometimes hesitates, also there was a leak behind the driver/rear floorboard.
05/17/20002
 All dash guages spin around, tachometer is inoperative and speedometer is blank.*jb
07/02/2001102/01/1999
 Took vehicle into dealership because engine' check light on; dealer removed fuel tank found that pressure line is seeping fuel from around it. replaced fuel pump module; reset 'check engine' light returned vehicle to me. date: 04/24/01. next . took car to dealership because 'check engine' light was on . dealer reset 'check engine' light and said could not find source of problem ; said system checked ok. returned car to me. i took car directly across the street from dealership to mobil gas station, filled-up gas tank, and fuel immediately began leaking from car from gas tank area; called dealership back , they sent technician to gas station to drive car back to dealership. next day they called me and told me, fuel pump module seal on top of gas tank was leaking; removed and replaced leaking fuel pump module seal. returned car to me. date: 07/03/01. *ak
06/01/199906/01/1999
 Have experienced numerous quality problems including the 4 wheel drive grinding and jumping, window function problems, rear washerhose leak into rear compartment, rough transmission into reverse from park, oil gauge failure and engine clicking noise during acceleration. dealer on many occasions says they are normal for the truck to experience and not to worry. i don't believe them.
109/21/1998
 When stopping from about 50mph vehicle vibrates excessively, also causing the steering to vibrate excessively. dlr has not seen vehicle. *ak keyless entery failed. *yh
08/01/1999
 No summary
03/27/1999312/01/1998
 No summary listed for above vehicle. *ak
11/09/1999111/23/1998
 Rattling noise in the dash board while vehicle is at idle. yh
5012/01/1998
 I bought a 99 grand cherokee laredo with selectrac. as stated in the
09/30/1999109/01/1999
 Excessive gear whine/howling noise at 65 mph, decelerations, and coasting down a grade. took car in at 250 miles, dealer replaced front diff. ring & pinion, bearings, and carrier. still have the noise. factory rep test drove car, says to wait 1800-2500 miles to let axles settle in.
01/01/1999
 4 attempts have been made to fix this problem. when engine check light comes on, gas mileage drops severely and engine rides rough. vehicle has been out of service 29 days and problem still persists. *ak
01/01/1999
 4 attempts have been made to fix this problem. when check engine light comes on, gas mileage drops severely and engine rides rough. vehicle has been out of service 29 days and problem still persists. *ak
02/09/1999100002/01/1999
 When transfer case is in full time 4wd, no indicator light on instrument panel. causes unsafe handling on dry pavement. jeep says- problem on all jeeps. jeep will not correct problem.
103/03/1999
 Upon starting vehicle the gauge light on dash came on and there was no oil pressure, vehicle was turned off and restarted, gauge was working properly/oil level was full.
09/30/1998
 The engine check light kept coming on. the dealer repaired the vehicle, and afterward the engine started to stall. when driving and making turns, the vehicle will cut off, and sometme's can hear a little noise coming from the engine. *ak