Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 2101505 | 09/01/2005 | 10017000 | 45rfe/545rfe trans - delayed engagement due to cooler return filter replacement. *sc | 10/20/2005 | |
| 1802501 | 10/15/2001 | 210900 | 628289 | Some vehicles may exhibit a harsh 2-3, 4-5, and 5-4 upshifts causing a powertrain clunk or shudder when accelerating. *tt | 03/06/2002 |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 0803006 | 08/25/2006 | 0803006A | 10021239 | Powertrain control module initialization. *kb | 03/23/2007 |
| 2100903 | 10/02/2005 | 2101805 | 10003524 | Automatic transmission diagnostic teardown procedure. various models including the 2004 ram truck, durango, sebring convertible, cherokee, vision, neon, and voyager. *tt *sc | 10/22/2003 |
| 07 | 02/01/2003 | 10001102 | Recommended steps to confirm the safe and proper engagement of the park position on the vehicle's automatic transmission. *tt | 04/14/2003 | |
| 2100202 | 07/08/2002 | 635721 | Subject regarding revision in diagnostic procedures and labor operation times for re transmissions. *tt | 10/30/2002 | |
| 2100601 | 03/16/2001 | 211699 | 621898 | Automatic transmission fluid usage atf+4. *tt *mj | 10/03/2001 |
| 210100 | 02/04/2000 | 609981 | Subject pertains to intermittent harsh engagement into reverse gear on certain re model transmissions. *tt | 04/12/2000 | |
| 211399 | 09/03/1999 | 607962 | Subject regarding 45rfe drive learn procedures for 45rfe transmissions. *tt | 10/21/1999 | |
| 210899 | 04/30/1999 | 604975 | Vehicles exhibiting buzz, whining, or moaning like noise from cold transmission when reverse gear is selected. *tt | 05/21/1999 | |
| 211498 | 12/04/1998 | 603154 | Subject regarding a quick learn clutch volume procedures on 45rfe transmissions. *yc | 02/05/1999 | |
| 211698 | 12/04/1998 | 603156 | Revised front band adjustment for 42re transmissions. *yc | 02/05/1999 | |
| 211198 | 12/11/1998 | 603146 | A new transmission simulator ( miller special tool 8333 ) will soon be distributed to dealers. *ak | 02/04/1999 | |
| 184698 | 12/18/1998 | 603141 | Some vehicles may exhibit an idle undershoot or driveway die out when the transmission is placed from park or neutral into drive or reverse. *ak | 02/03/1999 | |
| 211398 | 10/16/1998 | 602887 | Subject on transmission fluid level inspection procedure / service cautions. *yc | 01/20/1999 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 0801505 | 03/02/2005 | 10013731 | Powertrain control module initialization. *sc | 04/26/2005 | |
| 882 | 12/01/2000 | 618446 | Emission recall to reprogram powertrain control module - on-board diagnostic system may not reset the readiness codes. *jb | 04/13/2001 | |
| 210900 | 09/15/2000 | 211299 | 614657 | Subject regarding 45rfe transmission quality enhancements for the 1-2, 2-3, and 4-3 shifts. *tt | 11/30/2000 |
| 211299 | 09/03/1999 | 607625 | Some vehicles equipped with a 45rfe transmission may experience 1-2, 2-3, and 4-3 shift quality issues. *tt | 09/30/1999 | |
| 181299 | 06/18/1999 | 181797 | 607298 | This bulletin explains the operation and application of the leak detection pump (ldp) monitor test. *tt | 09/17/1999 |
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||||
| 210300 | 03/10/2000 | 610633 | Some customers may complain of a red-in-color oil seepage from under the vehicle. the oil seepage may be localized to the sector shaft seal of the transfer case. *tt | 05/09/2000 | |
| 212299 | 12/03/1999 | 6089820 | Customer complaint of nv-242 and nv-242hd sector shaft seal oil seepage from under the vehicle. *tt | 02/25/2000 | |
| 210199A | 08/13/1999 | 210199 | 607624 | Some vehicles may exhibit a low speed grinding noise in the transfer case. *tt | 09/30/1999 |
| 9922 | 05/17/1999 | 606113 | Information regarding new fluid and repair procedure to address nv-247 transfer case shudder. *tt | 08/09/1999 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 0300203 | 08/29/2003 | 10003531 | Fluid weepage past rear axle vent line jiggle cap. *tt | 10/22/2003 | |
| 0300302A | 10/28/2002 | 0300302 | 10000324 | Customer may complain of a high-pitched rear axle whine sound coming from rear of vehicle. *tt | 02/24/2003 |
| 0300302 | 08/12/2002 | 635670 | Customer may complain of a high-pitched sound coming from the rear axle of the vehicle between 55 and 70 mph (88-112 kph). *tt | 10/30/2002 | |
| 0300101A | 09/14/2001 | 0300101 | 625612 | Some customers may experience a powertrain related sound which may be described as front axle whine. *tt | 11/29/2001 |
| 030799 | 10/29/1999 | 612137 | Subject on the intermittent bump felt after the vehicle has come to a full stop, on vehicles built prior to september 20, 1999. *mjs | 06/06/2000 | |
| 030899 | 11/26/1999 | 6089807 | Information on new wj 186fbi front axle pinion gear flanged nut and ground collapsible spacer. *tt | 02/25/2000 | |
| 030599 | 09/24/1999 | 607906 | Subject regarding axle diagnosis. *tt | 10/15/1999 | |
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||||
| 030400 | 06/23/2000 | 030799 | 614151 | An intermittent bump (stop-bump) once the vehicle is brought to a full stop. this condition may occur 3 to 20 seconds following the stop or when the load on the rear driveline is reduced (e.g., when the applied brake pressure is decreased | 09/29/2000 |
| 030399 | 05/28/1999 | 606061 | Conditions with noisy front propeller shaft rear constant velocity joint. *tt | 08/06/1999 | |
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||||
| 010103 | 01/01/2003 | 10003243 | Nv247 transfer case - gpop - issue review system. *tt | 10/14/2003 | |
| 010103 | 01/01/2003 | 10003244 | Snap ring access plug, nv247 transfer case - gpop - issue review system. *tt | 10/14/2003 | |
| 210999 | 06/04/1999 | 211798 | 606170 | Concerns with shudder noise present in transfer case. *tt | 08/11/1999 |
| 211798 | 12/11/1998 | 603157 | A shudder and low pitched, grunting noise may be present in the transfer case. *yc | 02/05/1999 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| POWER TRAIN | ||||||
| PE01021 | CHRYSLER GROUP LLC | 06/28/2001 | 11/01/2001 | INADVERTENT ROLLAWAY IN REVERSE PARK | ||
| A | ||||||
| EA01017 | CHRYSLER GROUP LLC | 11/01/2001 | 12/18/2002 | ROLL-AWAY IN REVERSE WHEN PARKED | 02V053000 | |
| Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics, helps to provide feedback to the driver to indicate whether | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 04/13/2011 | 167000 | ||
| Tl -the contact owns a 1999 jeep grand cherokee. while at approximately 70 mph, the vehicle stalled without warning. the contact restarted the vehicle and the vehicle continued to stall. the vehicle was towed to an independent mechanic for diagnostic testing and the technicians advised that the cause of the failure was unknown. the vehicle was also taken to another dealer for further diagnostic testing where the technician advised that the power train control module needed to be replaced. the manufacturer was made aware of the failure and advised that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 167,000 and the current mileage was 196,000. kmj | |||
| 04/13/2011 | 167000 | ||
| Tl -the contact owns a 1999 jeep grand cherokee. while driving at approximately 70 mph the vehicle lost power and shut off leaving the contact in the middle of the highway. the contact restarted the vehicle and the vehicle continued to shut off. the vehicle was towed to an independent mechanic for a diagnostic testing and stated the failure was unknown. the vehicle was also taken to the dealer for another diagnostic testing were the technician stated the power train control module needed to be replaced. the manufacturer was made aware of the failure and stated the vehicle was not included in any recall. the vehicle was not repaired. the approximate failure mileage was 167,000 and the current mileage was 196,000. dr | |||
| 12/05/2009 | 172000 | 1 | |
| No significant events, occurred while driving at 45 mph, no precursor to event occurring when ever driven after 40+ miles, engine shuts down with out warning while driving, nearly drove into utility pole due to lack of power steering with no | |||
| 07/01/2003 | 14 | 09/20/1999 | |
| Broken window motor, seat belt mounting bolts, leaking rear shock absorbers, etc...*mr the consumer felt jeep should fix the outstanding problems with the axles and the transmission and give a warranty for the power train. the vehicle experienced a noise while in motion. also the broken window lift leaked, the rear absorbers failed, the rear passenger window leaked air, the seat belt mounting bolts failed,and a potential fire hazard on the manifold debris shield, the brake pedal pulsated wildly(front were rotors turned), the passenger window had stuck shut, the exterior mirror had broken off, and the transmission slammed into reverse. there was a buzz in the rear which had progressed to a howl. refer to odi# 10027025 *scc *jb *jb *jb *cb | |||
| 10 | 09/20/1999 | ||
| Problems with failing axles and transmission. *mr the consumer felt the manufacturer should fix the outstanding problems with axles and transmission and give a warranty for the power train. the vehicle experienced a noise while the vehicle was in motion. also the window lift leaked, the rear absorbers, the rear passenger window leaked air, the seat belt mounting bolts, fire hazard on the manifold debris shield, brake pedal pulsated wildly(front rotors turned), the passenger window had stuck shut, the exterior mirror had broken off, and the transmission slammed into reverse. there was a buzz in the rear which had progressed to a howl. refer to odi# 10029353 *scc *jb | |||
| 05/10/1999 | 50000 | 0 | 05/10/2003 |
| At highway speeds of 40 to 65mph, i am hearing a whine comming from the undercarriage. i presume it is from the transfer case or the front drive shaft. would like to know how to resolve this problem. this is my second jeep, and could be my last if i can't resolve this problem. | |||
| 19 | |||
| The vehicle experienced the following problems: no horn, interior lights, or door locks, the abs/brakes lights were on, continuous overheating when idled, despite repeated brake work, they were still a problem, the dashlights didn't get bright as normal, hissing noise in the brakes (booster was replaced), blower motor was inoperative along with mode position (replaced blower motor resister wiring harness), front pinion seal leaked and was replaced, there was a broken bolt in the rear stabilizer bar (removed), when the vehicle was placed in drive from park, it shifted hard (replaced driveshaft), the control module was replaced, the brakes pulsated on numerous occasions (tsb was completed), the blower module was replaced, all gauges stopped working,all warning light would come on, the engine temperature climbed higher than normal (replaced the fan power transmitter), the windshield wipers had become inoperative, and the arm had broken (replaced the rear arm). the consumer requested the dealer to back the vehicle. mr scc | |||
| 04/10/2003 | 1 | ||
| The vehicle rolled backwards while parked on a hill with the emergency parking brake engaged. the door was damaged. *jb | |||
| 06/02/2001 | 2 | ||
| Front differentials and the rear differentials and propellar shaft had to be replaced, now experiencing lots of stalling and engine would die whenever coming to a stop, sometime it seems to lunge forward and just die, installed new transmission | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 09/11/2009 | 4000 | 1 | |
| My 1999 jeep grand cherokee limited w/42,000 miles. yes . not a typo . 42,000, orignal owner & scared to death to drive this suv. i have alot of the already problems, that have been reported. had to pay many, w/my own cash. this suv schould have came in 1 color lemon yellow. it is an accident watng to happen. the recent problem is now i have no a/c-heat or defroster. ths is due, to failure of the automatic temp control to work. i t started 1st by intermittently working, till now not working at all, this is just 1 more, to the list , of many other problems. i don't think that it is an coincidence that all my issue have happenned, almost exactly, in the order, of all the other complaints. i can't undestand how a company can get away w/this. this new problem can cost up to $2000, if it is, like previous reported problems, happens to be the blend doors. as a handicapped driver i drive less than 4,000 miles a year. this is the only auto i drive, thus the many, many probs have yet to raise thier head. i have read almost all complaints(too many to read) this suv schould be a total recall, i have never heard more complaints & problems, in my life, for any automobile. this suv schould be studied & reseached, on how not to build an automobile. just read the many complaints here & on the internet. we are not making this stuff up. i don't know how they stayed in business as long as they did. we, the taxpayers, bailed them out. who is bailing out all the owners, of this death-trap? if that is not absurd enuff, many problems could have been repaired, by jeep & still can. what is the purpose, of nhsta, if not to intervene? you have all the complaints. hundreds of them. you have them posted, yet, we taxpayers/owners safety, has been at risk ever since this suv was driven out of the showroom. how did you not make a recall on the rotor/brakes issue which was reported at 3,000 miles? i am so frustrated. is braking problems not a safety issue? please, help us! *tr | |||
| 05/23/2009 | 184000 | ||
| Tl*the contact owns a 1999 jeep grand cherokee. the contact stated that she replaced her transmission module in march of 2008. the part was replaced again in december of 2008. the vehicle was recently driven and the contact stated that the module has begun to fail for the third time. the contact feels that this is a manufacturer defect and would like an investigation. the vin was unknown. the failure mileage was 184,000. | |||
| 09/10/2007 | 120000 | 1 | |
| The solenoid continues to go out, threatening damage to the transmission. it has went out twice within a year of replacement. *tr | |||
| 08/16/2007 | 110000 | ||
| Tl*the contact owns a 1999 jeep grand cherokee. while driving 60 mph, the engine stalled. the contact had to quickly pull the vehicle off the road to avoid a crash. while his daughter was traveling up an on-ramp, the vehicle stalled and was unable to be restarted. by the time the contact arrived to assist, the vehicle was able to be restarted. the failure also occurred while driving 40 mph. the contact replaced the fuel filter himself before calling the dealer to inquire about nhtsa campaign id number 08v203000 (power train:automatic transmission:control module (tcm, pcm)). the vin was not included in the recall. the failure mileage was 110,000 and current mileage was 120,000. | |||
| 09/27/2006 | 82000 | 9999 | 03/10/2006 |
| Truck one day went to sh*t from 2nd into 3rd or the overdrive and made a huge clunk and jerked the truck severely.. now after you have the truck warmed up and are going to hit 3rd gear truck will do the same and the shift down again right away causing vehicle to clunk and jerk hard continuously.. i must drive with the overdrive turned off and there for resulting in higher rpm at a high speed. *nm | |||
| 10/18/2000 | 9046 | 4 | 11/03/1998 |
| Dt: 1999 jeep grand cherokee. the vehicle has 48,677 miles currently. at 14,754 miles they resurfaced the front brake rotors and replaced the pads, this was on october 18, 2000. then on july 15, 2002, at 28,186 miles the front brake rotors had to be replaced and the pads. on may 3, 2004 at 42,123 miles, the rotors had to be resurfaced and replace the pads. on monday, july 11, 2005 at 48,502 miles the vehicle was taken in for a lube job and the consumer asked to have the brakes checked because he felt pulsation in the brake. she was told the rotors need to be replaced again and new pads would be needed. the dealership states the brakes are not covered under the warranty because they are considered wear and tear items and only covered for 12 months or 12,000 miles. after speaking with the district service manager, she was reimbursed, $211, for the work done on may 3, 2004. according to the service department, this model is having problems with the front brake system. it is due to the fact that they are no longer made of asbestos. when she called the manufacturer, all they did was read the warranty to him. *ak there was a vibration under the vehicle, pulsation from the brakes, a leaking transfer case, rear differential leak, vibration in the front end, a slight brake pulsation, regular pulsation from the brakes, grinding sound rear end, and radiator leaking. *sc *tt | |||
| 03/18/2003 | 25000 | 10 | 03/15/2003 |
| Consumer complained about a transfer case problem. when driving at approximately 40 mph there was a loud clanking sound coming from the front undercarriage. consumer took the vehicle back to the dealer, and was told the vehicle had dusty brake pads, but that was not the issue. then, consumer was told that the constant velocity joints were leaking. also, consumer was told that the driveshaft needed to be replaced. consumer felt that the dealership did not know what the problem was, and perhaps was covering up the real problem. *ak recall campaign; component: fuel system, gasoline:fuel injection system:injectors. the consumer stated that the vehicle would not start. the consumer stated that the engine had an extended crank before starting. fuel pump assembly and pump crank repair kit installed. the consumer stated that there is a shimmy when the brakes are applied. when sitting at a stop light having the vehicle in gear it vibrates. the left outer cv boot was leaking. the engine light came on. the consumer stated that the transmission slams into gear. *tc | |||
| 08/03/2004 | 56997 | 3 | |
| I will start by saying that in the past few months i have experienced a very scary situation while operating my jeep. the problem that i've experiencing is while the vehicle is in reverse it will not stop. on a few occasions while backing into a parking space the jeep will continue to roll backwards without stopping, this is while i have both feet on the brake to stop it. it has most recently happened two days ago (august 3, 2004) while backing into a parking space at work the very same thing occurred, the only thing that stopped the jeep was a median that was behing my parking space where it is my fear that may have been the only reason the jeep stopped. my fear is that someone may be walking behind or someone else's property will be behind me, and i will not be able to stop the jeep in time. i've tried on several occasions to take it to a jeep dealer or the company where i purchased the vehicle (carmax), all i ever get is an appointment that is either a month or month and a half away. i believe that at this point this vehicle is very dangerous to drive. i had the brakes and rotors done all the way around in january of this year. *ak | |||
| 05/25/2004 | 5 | ||
| While driving at any speed vehicle stalled. after trying to restart the vehicle for over 20 minutes it was able to start. vehicle was taken tot he dealer for inspection, but the cause of the problem had not been determined. *ak | |||
| 04/17/2004 | 57000 | 1 | 07/16/1998 |
| My wife had the car in park, left the car to close our gate and the car came out of park and backed over her. when she got out from under the vehicle she came into the house brushed and cut. i called the ems and went out to move the vehicle. it still was in park with the engine running. jeep's rep came out and looked at it and his answer was the poerational mannal; states that when you leave your vehicle you must put it in park turn off the engine and remove the keys from the car. ok i may agree with that, but she was only closing the gate. what my concerns is that there must be something wrong with the trans for this to happen . *ak | |||
| 04/21/2004 | 3 | ||
| 1999 jeep grand cherokee loredo exhibits the following problems: 1) lurch when shifting from park to reverse along with a noticeable 'thump' noise 2) humming noise at highway speed (65-75 mph) that graduated into a sudden 'pop' noise. this issue caused a loud grinding noise which i am now trying to deal with. dealership informed me that this was a common problem in 1999 and 2000 model year for rear differential due to diffential supplier to chrysler overtorqueing differential components. 3) driver's side door lock failure*ak | |||
| 01/19/2004 | 1 | ||
| 1999 jeep grand cherokee with 48000 miles that needs an $1800.00 transmission overhaul! how absurd!! after contacting jeep, it was made clear to me that they accept no responsiblity in this matter. hard to believe our american auto makers can't do better than this. | |||
| 2 | |||
| The automatic transmission does not shift gears properly. also the vehicle experiences extended stopping distances when depressing the brake pedal which has almost caused a collision. the dealer attempted to repair the vehicle but the problems still exist. please provide further details. *ph | |||
| 11/07/2003 | 58200 | 1 | |
| Sporadic harsh 1-2 shift at low speeds of 15-20 mph, usually soon after a cold start of the engine. jeep seems to jump or stall, which is especially dangerous when pulling out into traffic. check engine light illuminates shortly after each incident. reprogramming the transmission computer multiple times, replacing the solonoid pack, and replacing the control module have all failed to correct the problem. problem has occurred intermittently throughout the nearly 60,000 miles driven to date. reported to jeep dealer at the following mileage intervals: 9,606 miles, 13,575 miles, 15,113 miles, 56,368 miles, 56,917 miles, 57,115 miles, and 58,190 miles. | |||
| 10/23/2003 | 3 | ||
| When braking brakes squeaked. took vehicle to dealer, and dealer replaced the brakes every 12,000 miles. also, automatic transmission gear indicator failed to engage properly. *ak | |||
| 09/21/2003 | 36000 | 01/12/2000 | |
| I own a 1999 jeep grand cherokee and since the purchase date i have had problems ranging from brakes to check engine lights, most recently the transmission is beginning to leak fluid. i have contacted jeep and the local dealer about this issue and they are not willing to step forward on this issue. the vehicle has 30,k miles and is a 3rd vehicle for me to use, so it does not get a lot of usuage. at this point i would consider this a complaint issue as the vehicle is in immaculate condition, except for the leaking transmission. i would like to inquire as to the number of '99 jeeps that are experiencing the same issue. i have been communicating with other jeep owners that have the exact same issue. i have encouraged them to do the same as i am with my filed complaint. also, jeep has been extremely arrogant about their responses to not assist with this matter. | |||
| 09/18/2003 | 60000 | 3 | 07/08/2002 |
| Had car 1 yr, 62,xxx mi; when we test drove with 36,xxx miles, the brakes shook violently when braking; dealer installed new rotors; 3 months later i replaced brakes; 3 months after that vibrating again - rotors turned and replaced brakes again; brakes are squeaking again now; in shop for third time for transmission problems - slips gears, clunking in low gears, won't shift, surges ahead when stopping; revs up prior to shifting; dealer keeps replacing parts to fix the problem; replaced 2 electrical window regulators (drivers & passengers side). this gorgeous vehicle is a nightmare. *jb | |||
| 08/08/2003 | 1 | 09/24/2001 | |
| Brakes/rotors,transmission. *ak | |||
| 05/16/2003 | 69900 | 1 | 04/15/2003 |
| Vehicle was idling in park. vehicle popped into reverse ,ausing an accident. accident took place in a parking lot.*ak | |||
| 48000 | |||
| Intermittently while driving, without warning, the automatic transmission starts slipping. the mechanic indicated that this is a common problem with these vehicle. | |||
| 03/10/2003 | 63400 | 1 | |
| 1999 jeep transmission failure, had to be replaced at a cost of $3300.00. never has been off road, city driving under 64,000 miles. *jb | |||
| 03/12/2003 | 29900 | 1 | 09/06/2002 |
| Transmission went out on 1999 jeep grand cherokee at 30,000 miles. jeep will do nothing since we did not take the expensive extended warranty. noticed on your site multiple problems with transmission, any possibilities of a recall? *jb | |||
| 12/02/2002 | 56000 | 8 | 10/01/2000 |
| Exhaust manifold gasket over heated and burned up in turn had caused over heating in the torque converter. this led to transmission failure. keyless entry lock had malfunction also.*jb | |||
| 02/20/2003 | |||
| Check engine light came on. took it to my mechanic to trouble-shoot. he indicated it was a transmission problem and recommended a transmission specialist. the transmission specialist had the car for 2 days and finally refused to work on it saying that he had seen numerous 1999 models with this problem and referred me to the dealer. car was out of warranty; dealer service dept indicated the problem wasn't wide-spread. 1,1000 to fix. *jb | |||
| 01/17/2003 | 61000 | 02/04/2000 | |
| Car was making a low pitched grunting noise, and slow on acceleration, took it to the dealership and found that the transfer case had a hole in it. caused by the chain in the transfer case becoming loose and rubbing against the case. | |||
| 57000 | |||
| While driving,vehicle will not change gears, vehicle will stick in gear. the dealers indicated that the automatic transmission was shut and needed to be rebuilt. please provide more details. ts | |||
| 09/10/2002 | 2 | 05/01/2002 | |
| 4 wheel drive failure on snowy incline vehicle came out of 4 wheel low , lost control of vehicle and vehicle slid backwards at least 75 to 100 ft. into an embankment. prior to this failure, i was coming up snowy driveway the night before and had vehicle in 4 wheel low and vehicle would not make it up hill and slid backwards on me, at that time i thought it was due to my driving however the next day it occurred again and realized that vehicle had kicked out of 4 wheel drive and only rear wheels working. premature wearing of front brake pads and rotors causing vehicle to vibrate, shimmy and squeal when appling brakes. dt | |||
| 11/25/2002 | 1 | ||
| The consumer placed the shifter in park and exited the vehicle with it still running. once the consumer stepped away from the vehicle she heard a pop then the vehicle began to roll backwards and hit a dumpster. the drivers side door was damaged and the rear hatch window shattered. *ts *nlm | |||
| 06/14/2002 | 1 | 06/01/2002 | |
| The vehicle exhibits a sag/hesitation following a partial cool down restart, possibly an oxygen sensor problem. while making hard left turns at slow speeds (such as a u-turn), the airbag warning light illuminates and a audible chime is activated. the right side brake light assembly is burnt (internally) due to some kind of electrical overheating. the vehicle shifts hard, misses shifts, shifts repeatedly at constant speed and on a level grade. the rear differantial bumps very hard within 3-20 seconds of coming to a complete stop. an immovable fog has developed on the lenses of the composite headlight assemblies.*ak | |||
| 07/06/2002 | 01/01/2002 | ||
| While traveling down a mountain road, gaining speed, put car into 2nd gear in order to slow down and not over-use the brakes...car suddenly bolted back and brakes locked up and became unresponsive. i steered out of hitting the median , (it was a windy mountain road), but hit the back of a tractor trailor.. i was then hit from behind by another tractor-trailor and projected fowared. i was able to manuever over to shoulder of road. placed car's transmission in park..but it continued to move foward !!! i had minor aches and pains, car sustained at least $9500 worth of collission damage. told repair to check brakes and transmission...they said everything ok.. i did not do anything unusual in this driving experience. i am extremely fearful of the vehicle. it is still in shop waiting for final estimate. i want to make sure the frame and brakes and transmission are ok before i consider using vehicle again. my confidence is lost. can jeep respond and let me know why this happened...will they buy-back ? it is on extended warranty til january 2003 or 43,000 miles. i just purchased in january of 2002. i now realize many jeeps have many problems.*ak | |||
| While driving on highway vehicle started making a screeching sound, vehicle just started to stall. when driver pulled over, transmission quit. driver placed car in park, stepped out, and vehicle started to roll backwards due to transfer case locking up. dealer said transfer case and transmission needed to be replaced.*ak | |||
| 09/01/2000 | 1 | ||
| Vehicle jumps forward while stopped at signal with foot on brake, the dealer called it double stopping. | |||
| 10/10/2000 | 1 | 06/01/2099 | |
| What a lemon! we are averaging $2000/year in repairs. power windows that stop working, water pump breaks, brake rotors need replacing before brakes wear out, leaking differential, transmission, and now we're told by dealer service department we need a new transfer case. whoever designed/built/sold this vehicle doesn't have much pride in their workmanship. | |||
| 4 | 03/30/1999 | ||
| While picking up vehicle at dealership from brake service and upon leaving parking lot at about 20 mph, vehicle stalled. consumer returned to dealership, and mechanic stated transmission had to be rebuilt. *akconsumers main complaint is about the brake/rotors which have been ground and replaced 3 times in less than three years. *jg | |||
| 07/01/1999 | 3 | 03/01/1999 | |
| Daimler chrysler has been aware of these problems, been on tsb software , but no recall but i have been continued to be mislead and now, i will proceed with either the lemon law or arbitration at this point. for a vehicle that cost $33,000 you would not of expected these types of problems, and when they occur chrysler should own up to its responsibilities and fix the issues, customers have been misleard in thinking there getting a reliable and dependable vehicle and with this last problem i have encounter , there needs to be some justice and compensation for what i have to pay out , but yet i continue to pay my monthly payments .no safety defect mentione din summary. *ak | |||
| 07/06/2000 | 1 | 04/20/1999 | |
| Put the vehicle in park and got out, the motor was still running and the driver door was open, after walking several step, heard the engine revving up and the car started moving backwards, the vehicle had shiffed from park to reverse. | |||
| 11/30/2001 | 15 | 12/01/2000 | |
| Rotors are shot and it seems i'm not the only one, 4 wheel drive will not disengage even after i shift it out of 4 wheel drive (large popping noise when it does disengage). rear wiper works sometimes and othertimes it won't. now i'm being told the transfer case is leaking and needs to be replaced (seal and shaft). at 53,000 miles these items seem ridculous. i've checked around on the internet and it seems like others have the same problems. | |||
| 07/24/1999 | 6 | 06/01/1999 | |
| The transmission completely stalled within one month from date of lease. the transmission was overhauled; however, the transmission continued to shift roughly. the car was taken to the dealer 2 more times, in which the dealer made adjustments once. the transmission continued to shift roughly (i.e. there was jerky motion with a clunk between shifts). the car was returned to the dealer, in which the dealer indicated no problem. the problem with the transmission has worsen. currently, there is long stall before shifting.*ak | |||
| 4 | 10/01/1999 | ||
| We have had consistant problems with the transmision. it has been in the shop 4 times so far, and they can't seem to find a problem. my daughter is driving this car, and she had to drive back from chicago (300) miles with the selector in neutral in order for it to engage. i took it back to the shop, and they couldn't find anything wrong. this is a leased car that is due in oct. 2002, and if i could, i would return it now. this car is a major concern with me, and both the dealer and chrysler seem to imply that nothings wrong with it. *ak | |||
| 11/16/2001 | 2 | 09/01/2001 | |
| Vehicle has several jerks when decelerating and accelerating. brake rotors(4) had to be replaced. brake pads also had to be replaced. u-joint replaced. ring gear and pinion problems. transmission jerking. sunroof vibrations when sunroof is open. overall a nightmare of a vehicle purchase. *ak | |||
| 02/09/1999 | 5 | 12/11/1998 | |
| While driving at 40 mph, and upon pressing down on brake, vehicle shaks very hard, rotors appear to be very worn, vehicle has been taken to dealer approximately 5 times already. *ak consumer also stated there is a ticking noise from engine when starting up,steering damper and drag link assembly were loose,transmission shifts hard into reverse, right rear turn signal bulb was replaced, vehicle began to overheat, right side mirror was cracked,speaker was inoperative, the trim on the door panel was loose, exhaust system was loud, parking brake needed to be adjusted, passenger side seat belt was inoperative, passenger wiper blade was not cleaning the window, keyless entry remote was inoperative*slc | |||
| 10/01/1999 | 6490 | 1 | 02/19/1999 |
| Vehicle was left in idle when the consumer got out of the vehicle. after the consumer got out of the vehicle, it went into reverse and ran into a mail truck. *ak consumer didn't contact dealer because she thought she didn't fully put the vehicle in park. consumer heard of a recall when the vehicle slips out of park into reverse. *ph *jb | |||
| 1 | 11/25/1998 | ||
| While driving and upon trying to go from regular drive to 4 wheel drive, the transfer case malfunctions and will not go from one to the other. *ak consumer states vehicle has been in the shop for transmission problems, goodyear tires have been replaced 3 times within 26000 miles, rear axle seal was leaking oil, and hubs were warped. *jb | |||
| 05/01/2001 | 3 | 11/01/1998 | |
| When putting vehicle into reverse from park, the engine makes a very loud metal to metal sound. dealer said that they couldn't duplicate problem so there wan't anything they could do. this happened three times and the last time, the power completely failed on the vehicle. | |||
| No summary listed for above vehicle. *ak | |||
| 04/07/2000 | 4 | 01/01/2000 | |
| This vehicle has had a clunking noise in the transmission ever since i purchased it. in that time the dealership has said the noise was caused by the ring and pinion which has been replaced. it has been diagnosed as the transfer case chain being bad which was replaced. it has been diagnosed as the rear gears being bad which were replaced. it has been a tsb which was a ball and transmission plate valve which were replaced. they also replaced the transfer case as it was bad. lastly, they removed and reconditioned the transmission. none of these have corrected my car. however, now that it is out of warranty they tell me for approx. $3000 they will replace the rear end as it is bad. | |||
| 09/01/1998 | |||
| Transmission fails to engage while in drive on uphill slope. eventually engages after 1-4 seconds. problem is intermittant. dealer can not duplicate to date and refuses to take further action. i would like clutches replaced.*ak | |||
| 09/01/2000 | 1 | ||
| Vehicle jumps forward while stopped at signal with foot on brake, the dealer called it double stopping. | |||
| 03/08/2000 | 1 | 11/01/1998 | |
| No summary listed for above vehicle. *ak | |||
| 07/12/2000 | 2 | 11/03/1998 | |
| On upshift and downshift the vehicle makes a whinning/grinding noise, the dealer replaced the transmission, torque converter also replaced. nlm | |||
| 01/20/2000 | 10 | 09/01/1999 | |
| The card has severe transmission problem, eratic shifting from 1st to 2nd and 3rd gear. *ak | |||
| 02/01/2000 | 5 | ||
| Major transmission failure- would not hold gear, chrysler unable to repair, lemon law repurchase. *ak | |||
| 15 | 10/01/1999 | ||
| Transmission doesn't want to shift into 2nd and 3rd gears. has been to the dealer ship 4 times, they cannot locate the problem. also jump from park to reverse resulting in front driver door being damaged by hitting a carport pole. still having the problem to this date.*ak | |||
| 02/01/2000 | 5 | ||
| Major transmission failure- would not hold gear, chrysler unable to repair, lemon law repurchase. *ak | |||
| 12/01/2000 | 10 | 11/01/2000 | |
| Transmission seems to shift very rough from 2nd to 3rd. if driving at speeds around that shift window (20-30), rough kick in back end like getting hit from the rear. transmission also seems to stall the engine on sharp turns. this has happened to me at least 3 times in the last couple months. vehicle has been in to dealer for first complaint at least twice. no error codes detected in pcm either time. dealer went ahead and reloaded software, but did not solve problem. also reported problem to mfg, who recommended taking vehicle to local dealer. local dealer can't fix though. chrysler not helping with problem.*ak | |||
| 07/30/2001 | 12/01/1998 | ||
| While driving in 2 wheel drive on a highway at @50 mph, the car shifted itself into 4-wheel drive. we were approx 10 miles from a dealership, so we took it to darling automall in ellsworth, me. they test drove it and could not get the car to go back to 2-wheel drive. they disassembled parts of the transmission and found some components in the transfer case had failed. it has taken 5 days for the repair to be completed (we have not picked up vehicle at this writing) we contacted jeep regarding this problem.*ak | |||
| 2 | 01/01/1999 | ||
| Also had fuel pump failure in conjunction with transmission failure w/in the first year to year and a half of ownership of this vehicle. the dealer contacted chrysler, but i was not eligible for lemon law coverage. they did extend the warranty on this leased vehicle. (dealership) i have never felt safe in this vehicle, and i cannot believe that we paid $32500 for something that is only worth less than $10000 today. chrysler should buy these vehicles back from people, but they have been unwilling to assist. | |||
| 02/24/2000 | 3 | 12/01/1999 | |
| First, brake related problems: mileage 2341 complaint pulsatting when stopping 20-55 mph , front brake rotors were resurfaced , complaint 2 mileage 16040 brakes pulsatting when stopping also shimmy in steering 45-55 mph, front brake rotors were replaced reason warpage due to overheating design flaw? / complaint 3 mileage 17000, brakes pulsatting , vibaration in vehicle and steering wheel shimmy when brake are applied. have not rportedto dealer at this time will schedule for week of 07/16/01. secondly, transmission shift problems: started when vehicle was brand new when stopping it felt like someone was hitting you in the rear end. first repair ,mileage 4428 consisted of tsb0300799 and replacement of rear driveshaft,also rear axle carrier and pinion bearings were replaced.second transmission repair mileage 10453 due to harsh shiffting @ 20 mph and again when stopping it felt like someone ran into the rear of the vehicle, this time the transmission yoke was replaced and another transmission update per tsb21-09-00,also during this service the front driveshaft was replaced due to a howling noise which started around 55-60 mph, complaint three mileage 10818 vehicle still has whining noise coming from drive train. in addittion, transmission problems continue with harsh shifting at times at 20 mph and 50-55mph,these shift points worsen as other problems were being corrected,dealer claims that thhis is adaptive memory and their nothing that will be done to correct it. according to casey jeep service manager daimlerchrysler does not see this as a problem only an issue. fourth complaint mileage 16040 transmission continues to shift hard at times @ 20 mph and 50-55 mph. at this time dealer show no concern in correcting this problem . in summary, brake and drive train problems with this vehicle starting at 2341 miles, and they continue be on-going. i now question the safety of this vehicle. | |||
| 06/20/2001 | 1 | 02/01/2001 | |
| Over a period of several weeks, the transmission behaved erraticallty, often shifting out of gear into neutral or from neutral into drive. these shifts would occur when the engine was running but with no one touching the gear shift lever. most often, this occurred at stop signs or lights. then, on june 20, the transmission shifted into low gear on its own and remained locked there. fortunately, no accidents or injuries have occurred. however, since taking the vehicle in for transmission repair or replacement, the dealer seems unable to fix the vehicle and has not been able to return it to me. this suggests a substantial and potentially inherent transmission problem with serious safety implications.*ak | |||
| 6 | 07/23/1999 | ||
| Due to transmission ,vehcle will lurch forward when idling at a stop or at random, and driving at approximately 20mph with foot off accelerator. vehicle will clunk very hard lifting consumer off seat. vehicle was taken to dealer 6 times, but dealer could not find cause, and consumer felt dealer was in denial.*ak consumer states the transmission seems to be a problem, it experiences rough shifting, bumping, and clunking. *slc | |||
| 06/01/2000 | 1 | ||
| When using cruise control and driving uphill, vehicle will downshift to first gear, causing driver to be thrown forward. dealer stated this was a known problem, and chrysler did not have a remedy. *ak *slc | |||
| 01/01/2001 | |||
| Transmission slipping ..randomly from a stop,the transmission would slip untill the rpm's of the engine got to 2or 3 x then slam into gear ..causing a feeling of being rearended at 5 to 10 mph .. we also feel the front brakes were warped ..as they shook severly when they were applied at higher speeds . *ak. | |||
| 3 | |||
| Transmission would be dragging. would be in right gear, but not pulling. this is a leased vehicle. rear wheel bearings are failing on vehicle. have taken vehicle to dealership 3 times for bearings.*ak | |||
| 05/01/2000 | 2 | 08/01/1999 | |
| Jeep lemon!!! terrible vehicle, terrible company!! this vehicle should be recalled immediately for these two issues, among others! i have almost rearended someone, by lookingback to see if i was rear ended due to the hard shift. the brakes shake so much under braking that i did rear end someone, however there was no noticable damage to either vehicle. *ak | |||
| 06/01/1999 | 06/01/1999 | ||
| Have experienced numerous quality problems including the 4 wheel drive grinding and jumping, window function problems, rear washerhose leak into rear compartment, rough transmission into reverse from park, oil gauge failure and engine clicking noise during acceleration. dealer on many occasions says they are normal for the truck to experience and not to worry. i don't believe them. | |||
| 06/18/1999 | 3 | 05/01/1999 | |
| Front rotors continually warp and transmission shifting defective. *ak | |||
| 11/01/1999 | |||
| Consumer is having problems with automatic transmission in a jeep grand cherokee. when coming to a complete stop, and after 10-15 seconds of waiting, vehicle jerks forward. this problem happens all the time. contacted dealer, and dealer has fixed the problem, but it has come back time after time.*ak | |||
| 02/01/2000 | 5 | 06/01/1999 | |
| The vehicle has now had four (4) rear ring gear and pinions, four(4) sets of rear bearings, one rear yoke, two (2) sets of front ring gear and pinions, two(2) sets of bearings, one front yoke, one front drive shaft replaced since it came from the factory. it has never been in four wheel drive or driven off road. it has had one tire replaced due to vibration that would not balance (r.front), the electric windows have been repaired two (2) times and the transmission will not engage if the vehicle sits for 3 days or longer (has not been repaired). the dealer has been very good about doing all repairs (can not duplicate transmission problem). we are concerned about the number of times the ring gear and pinions and all bearings have been replaced and the potential safety issue regarding a possible axle comming out while driving. also not sure if this qualifies for a lemon law.*ak | |||
| 01/27/2000 | 1 | 03/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 08/28/1999 | 6 | 08/01/1999 | |
| Transmission slips between 2nd and 3rd gears - loss of power to the drivetrain between 2nd and 3rd gear. *ak | |||
| 09/01/1999 | 1 | 09/23/1998 | |
| Due to a defective rear differential in the transmission which been replaced once, while driving vehicle lunged forward, which may have caused a crash. also, in reverse position there is a loud noise. problem still exists. *ak | |||
| 06/01/2000 | 100 | 10/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| When putting into reverse vehicle will jolt backwards ,sounding like metal against metal, and it has a very rough shift.please provide further information.*ak | |||
| 11/01/1998 | |||
| The rotors get warped after 3000 miles they fixed it 5 times and it is continuing again, i had the fuel pump replaced, the transmission slips forward after braking they clame that is normal, i had numerous electrical problems ( windows are not closing, radio, etc. *ak | |||
| 04/01/1999 | |||
| We have also had problems with the rear door, hard grind when shifting to reverse, when shifting into reverse...nothing happened, whistling noise when driving over 45-50 mph., blower problems, fowl smell after using a.c., leak in rear window, clicking in automatic lock section, faulty speaker. *ak | |||
| 09/08/1999 | 1 | 11/01/1998 | |
| The vehicle apparently slipped out of park and started advancing forward. *ak | |||
| 07/20/1999 | 1 | 07/01/1999 | |
| Racing when shifting from 2nd to 3rd, dealer replaced transmission, happening again + clunking sound when shifting to lower gears or stopping. *ak | |||
| 04/06/1999 | 6 | 02/24/1999 | |
| Automatic transmission continually slips before jumping into gear. vehicle has been at dealer's repair shop on six occasions, and problem still occurs dealer and manufacturer contacted. *ak *ml | |||
| 02/13/2000 | 6 | 04/01/1999 | |
| Vehicle dies for no apparent reason. have been told it will continue to happen even after it was in the shop for this problem. transmission jerks when shifting in low speeds.this happens on a daily basis. service techs at dealership have no answers for this problem. i get the feeling i will just have to live with it dying and jerking as long as i own the jeep. this vehicle should have stayed on the drawing board just a little longer i think. *ak | |||
| 11/01/1999 | 0 | ||
| When driver pressed on the brakes vehicle bounced. likewise, rotors needed to be changed, also, transmission has been humming within the first 5000 miles. dealer said transmission needed to be replaced, but they didn't replace it. they just replaced some of the parts. *ak | |||
| No summary listed for above vehicle. *ak | |||
| 11/03/1999 | 3 | 05/01/1999 | |
| Car makes loud clunking noise when slowing, then rpm's fluctuate and car stalls. dealer contacted numerous times since vehicle first purchased. each time they said it was fixed. | |||
| 5 | 08/01/1998 | ||
| Vehicle has an unbearably loud whine in drivetrain. constant in steady rpm, increaces with deceleration. after complete warmup (20+miles) noise becomes more metalic, or grinding. dealer has tried changing front drive shaft, insulating coolant lines, changing ring gear and pinion, and changing valves in trans. none worked. | |||
| 12/31/1999 | 10 | 01/01/1999 | |
| Transmission parts ordered after repeated repair attempts - daimler chrysler has no replacement parts available until late february. *ak | |||
| 08/01/1999 | 9 | 01/01/1999 | |
| I am an owner of a 1999 jeep grand cherokee limited v8. i have encountered many problems with this vehicle but some have already been resolved under manufacturer's warranty. a couple problems still exist though. one main problem is that my vehicle occasionally stalls out on me at red lights. it idles very slow (@400 rpm) and this is usually when the vehicle fails on me. i'll lose power to the transmission, but all the electrical items will still work, such as the radio and heater. when the engine dies out, the check engine and airbag lights will display. this problem has been brought to the attention of two dealerships but has not yet been resolved. another problem i have is that i will feel a big clunk when i am accelerating, usually when i first start to drive off. the second type of clunk i feel is when i put the vehicle in reverse to drive. i will feel a big bang like somebody had hit me from behind. this will specifically happen during the shift from reverse to drive. the third problem i encounter happens when i have my heater on. i will have the control settings set @80's and the air conditioner will operate. i do not have the setting at defrost mode. it is in regular mode and when i want the heat, the ac plus the heat will trigger. i would greatly appreciate it if these problems were looked into. thank you. *ak | |||
| 11/24/1999 | 1 | 02/01/1999 | |
| At 45+ mph a groan noise that is there when pushing accelorator - dealer replace differntial gear twice still have noise; noise at 72 dealer replaced rear drive shaft,ball joint, and other drive line compents - this reduced noise but it is still there; after doing all this now have noise in rear at 20mph (grinding in differential?) also a noise in front that is hard to describe | |||
| 10/07/1999 | 1 | 06/01/1999 | |
| Transmission replaced at 2200 mi, persistent driveability problems | |||
| 1 | 07/23/1999 | ||
| Transmission clunking unable to be rectified. mjs | |||
| 07/07/1999 | 9 | 07/01/1999 | |
| Since date of purchase wipers did not function, air conditioner intermittently fails to blow air for periods up to 30-60 seconds. can occur repeatedly, with only seconds in between. overhead computer system repeatedly sounds alarms that the lift gate is open when it is closed. rear defroster comes on at its own whim, and at times will not turn off unless key is turned off. transmission was replaced. on board panic system (integrated with the keyless entry system) goes off at will, sounding the horn and flashing lights. occurs almost continually when vehicle is locked. the body control module was replaced, numerous attempts at investigating the wiring, replacing connectors and sensors have still left us with the defects. the vehicle is well known in the community because it simply cannot be silenced. we have been told that numerous other 1999 and 2000 models of grand cherokees have had similar problems, especially with respect to the transmission which has caught fire when it failed during driving (as related by a jeep dealer service department) we were lucky my husband noticed a problem before it reached the point of no return. please contact if additional information is needed, will be happy to provide whatever it necessary to begin an investigation into the plague known as the grand cherokee. *ak | |||
| 01/01/1999 | |||
| Subject vehicle has been returned to two (2) different dealers on five (5) occasions for warranty work on excessive noise when placed in gear. subject vehicle also has been returned to replace front brake assembly due to brake fade and excessive noise. subject vehicle has also been returned for warranty work to correct vehicle transmission slip (when accelerating from stop (i.e at traffice light)). subject vehicle has also been returned for replacement of front passenger seat cushion fabric bunching up - this was not repaired as chrysler rep said this is normal for seat cushion. *ak | |||
| 08/01/1999 | |||
| At complete stop or when starting from complete stop there is a loud clang or a loud thud in the transmition assembly and the car lunges forward as if rear ended. the dealer claims that chrysler is aware of this problem in a number of 1999 grand cherokee limited cars; but there is no known fix or solution yet! contacted jeep customer relations and complains department in detroit. they claimed ignorance of this issue. | |||
| 08/02/1999 | 5 | ||
| Vehicle has had continuous problem with the transmission slipping and lurching forward at stops. the transmission also intermittently slips and makes loud clunking noises while driving. dealer says that they do not find a problem. despite over 45 days at | |||
| 08/10/1999 | 6 | ||
| Whenever coming to a stop, vehicle would jerk forward. would have a whistling noise while driving. vehicle would stall out. also, there's a slight delay when starting vehicle & then another slight delay after shifting into drive. took vehicle to mechanic & was informed the problem was with rack and pinion steering& needs to be corrected. *ak | |||
| 5 | 09/01/1999 | ||
| No summary listed for above vehicle. *ak | |||
| 05/01/1999 | |||
| Annoying lurch or thump from transmission upon stop or when releasing brakes from stop--dealer/manufacturer will not acknoledge problem exists. | |||
| 01/17/1999 | 1 | ||
| No truck | |||
| 09/01/1999 | |||
| No summary | |||
| 07/07/1999 | 100 | 03/01/1999 | |
| When at a stop the vehicle lurches forward. when placing car into gear the car doesn't move. | |||
| 09/26/1999 | 5 | 07/01/1999 | |
| When starting the vehicle and shifting from park to drive the transmission did not feel like it engaged. after not engaging the vehicle was put in park and shifted into drive again. the transmission still did not feel like it engaged. not being sure i started to apply the gas with no forward movement. suddenly when the rpm's reached about 1500-2000 rpm's the vehicle engaged into drive causing my vehicle to hit the parked car in front of it. only minor damage was done since the vehicle to the front was far enough away and i was able to stop just soon enough to only tap the forward vehicle. since the vehicle was new there have been loud banging noises coming from the rear while stopping,after stopping and releasing the brake or without the air conditioning, while stopped and the rpm's fall below 500 rpm's. the bang sounds as if there is tension being released somewhere causing the vehicle to lurch forward. shifting the gear selector (from park to drive and park to reverse etc) is also creating a loud bang and very rough shift,while causing the car to again seem like it wants to take off. to date the dealer either says he can not duplicate or what he does hear is normal. | |||
| 07/01/1999 | 10 | 04/01/1999 | |
| When shifting from park to reverse, there is a long squealing noise. when we told dealer he said that is the way the jeep's with a v8 sound. the squealing is getting longer in duration when shifting. | |||
| 07/01/1999 | 3 | 04/01/1999 | |
| Light out in transfer case so at night you cannot see what gear you are in. we were told by the service manager there was no light and it was a design flaw by jeep. however the light comes one intermittently. | |||
| 05/01/1999 | 04/01/1999 | ||
| The vehicles jumps when coming to a complete stop. feels as if the vehicle is being rear ended (at a low speed from the rear). we have taken the vehicle to payton wells four or five times the their have been unable to repair the problem. please feel free to contract us if you require further information. | |||
| 05/01/1999 | 1 | 04/01/1999 | |
| Vehicle lunges forward after coming to a complete stop. | |||
| 07/01/1999 | 1 | 11/01/1998 | |
| Since buying the veh, loud differential whine at 45+ mph; front rotors needed to be replaced (warped) at 7500 miles; rear flipper glass leaks; loud grinding noise when pulling away from curb (transfer case fluid replaced after lurching when making tight | |||
| 07/16/1999 | 90 | 07/01/1999 | |
| Transmission slams into gear when putting vcl in reverse. does not do this when putting vcl in drive or any other gear, just reverse. it is very noticeable, and even the original tech who we showed problem to at dealership admitted it sounded bad/wrong. but after we left vcl there for repair, we were told none were needed...this is just how these vehicles are. i don't think so! have owned 4/4 suv's before, including a prior grand cherokee...and never heard anything like this. i am worried that this slamming could cause parts to loosen or break, and if that happens while vcl moving, could be disastrous! could this also cause problem of parts being just somewhat out of alignment, which could cause a strange wearing of parts that would not normally occur? *ak | |||
| 05/05/1999 | 1 | 04/01/1999 | |
| Rear pinion seal leaking at first oil change -took to dealer - they changed out the whole rear end -noise again in rear -took to dealer they said now it was in the front - took to different dealer - tried to fix - took back vehicle till they could get whole new front and `rear end parts in - this has been over a month ago- while waiting in line vehicle died and restarted - few days later vehicle died three times at high speed restarted but ck engine light stayed on -towed to dealer- they said they replaced crank sensor - noticed new o2 sensor as well - still waiting on other parts - passenger side window does not work - vehicle surges at constant speeds -stick shift hard to shift from park to reverse and drive and visa versa - interior lights dont come on when remote turned on to open vehicle- engine feels and sounds rough- alarm system lights go on and off by themselves- once the dealer gets the parts in i will be taking it back for the 6th time with our new complaints. *ak | |||
| Transmission makes noise when gas is applied at speeds over 55mph. also, when applying the gas at any speed,vehicle intermittently skips and jumps. dlr has seen vehicle twice already, and can find no solution. *ak | |||
| 07/30/1999 | 1 | 06/01/1999 | |
| Vechile jumped from park to reverse when time of starting | |||
| 02/14/1999 | 15 | ||
| Whenever making right hand turns would get a clicking noise in cv joint. vehicle would cutoff without warning. speed not a factor. when in reverse, the vehicle would cut off. had been to dealer 15 times for problem & nothing was found wrong.*ak | |||
| 08/16/1999 | |||
| Automatic transmission malfunctioned, causing it to jump out of gears and could result in a crash. also vehicle was on and in park position and the occupant was standing outside of the vehicle when it jumped out of gear and accelerated. occupant had to jump into the vehicle and stop it. dealer will replace the transmisson system. please provide further information and vin#. *ak | |||
| 07/19/1999 | 50 | 02/01/1999 | |
| Transmission makes loud clunk sound when shifting into reverse. very loud! | |||
| 07/06/1999 | 25 | 02/01/1999 | |
| Transmission slips out of gear while up-shifting from 2nd to 3rd gear (automatic). | |||
| 03/04/1999 | 4 | 02/01/1999 | |
| Joe@mi-net.com : problems=steering, fueling, tran. slips 2nd-3rd,won't start, brake pulsation,shift to reverse loud clunk noise. | |||
| 1 | 08/17/1999 | ||
| Transmission experiencing noise when shifting from park to reverse, it only happen sometimes, unable to determine failure. *yc | |||
| 07/21/1999 | |||
| When shifting transmission gear from park to reverse there is a very loud noise and vehicle stalls. *ak | |||
| 03/18/1999 | 6 | 02/01/1999 | |
| Took to dealer 6 times for transmission problems. dealer told me that they don't know how to fix. was in a fender bender on 7-25-99 do to transmission hesitation and jerking. going to arbitration on 8-9-99. | |||
| 06/10/1999 | 06/01/1999 | ||
| The automatic transmission has an erratic hard clunk shift from 1 to 2, as well as a down shift from 3 to 2, dealer says this is normal. the vehicle pulls to the right, dealer confirmed that the left rear toe was out of spec., dealer slotted rear trailing arm mounting point, but car still pulls to the right. | |||
| 07/06/1999 | 1 | 07/01/1999 | |
| Computer control of transmission failed, repairs are not possible. transmission computer must be replaced.*ak | |||
| 02/01/1999 | |||
| From park to reverse grinding/clicking, & squeaking noise same from park to drive. 2nd gear and 3rd gears slipping/vehicle hesitation. dealer has tried to fix 5 times, and dealer does not know how to fix it. *ak | |||
| 02/01/1999 | |||
| Our 99 jeep grand cherokee is 4 months old and is nothing but trouble; the transfer case was replaced, the car makes a grinding noise at highway speeds and the dealer thought the replacement of the transfer case would solve the problem. it didn't however. furthermore the gear oil had to be replaced because the car would buck and even stall sometimes when i would make tight turn. furthermore the transmission is sometimes clunking. our power window needs a new motor. the car keeps on pulling to the right and that still hasn't been fixed. we have been very disappointed and wish the lemon law would be a little bit more protective of consumers than car dealers and manufacturers. *ak | |||
| 04/01/1999 | 1 | 11/01/1998 | |
| The automatic transmission failed and had to be replaced after about 6000 miles. there is a lot of noise from the rear, sounds like it is coming from the differential or axle. it is loud enough to be heard over the radio. the front rotors appear to be warped. when braking at highway speeds, the steering wheel shudders. it does not feel safe. *ak | |||
| 06/12/1999 | 1 | 05/01/1999 | |
| No summary | |||
| 11/01/1998 | |||
| Low beams dim, visibility approx. 30 feet. both headlight lenses have cloudy film inside. i have noticed this on several vehicles at dealer | |||
| 12/01/1998 | |||
| When shifting into reverse the transmission slams very hard into reverse in such a manner that i have never experienced in twenty years of driving. when it slams into reverse, it makes a loud noise and the jeep would lunge but for my foot on the brake. i took the vehicle to the dealer and was told that this was normal on all 1999 grand cherokees. i question whether this is normal. *ak | |||
| 11/14/1998 | 25 | 11/14/1998 | |
| While in reverse and going into drive, the vehicle stalled unexpectedly which might have caused an accident. also, when starting vehicle with the headlight switch on, the headlights go off when instructed to be on. been to dealer several times. dealer cannot determine problem, they say it might be the computer module, but have not fixed that part. *ak | |||
| 1 | 01/13/1999 | ||
| Vehicle experiences backfires, jumps forward when stopping and rpm's fluctuate continually, replacement of transmission did not rectify problems. | |||
| 12/20/1998 | 3 | 11/01/1998 | |
| While driving to work the transmission got stuck in first gear and would not shift into second gear or anyother gear for that matter. i was stuck driving a maximum of 20 mph to work. i had to get the vehicle towed to the dealership. since then i have had problems with the transmission shift hard between first and second grear. (dealer has tried making adjustments which do not seem to help). i also have noticed that when shifting into reverse a loud whinning noise can be heard from the transmission. the dealer says this is normal. the reason for this is the transmission is filling up with fluid. i find this explanation unacceptable i have never heard a noise like this from my 1993 grand cherokee or anyother car for that matter. i have read hundreds of reports of unsatisfied 1999 grand cherokee owners with transmission problems, and i think chrysler needs to do something about it. i have asked jeep to replace my entire transmission several times, but they refused. *ak | |||
| 03/08/1999 | 3 | 01/01/1999 | |
| Vehicle sag/hesitate, attempt to stall upon acceleration,dealer duplicated problem on test drive, but unable to fix. noted transmission fluid was also 1 quart low, unusual for new vehicle. | |||
| Vehicle shifted out of park into reverse even with the park indicater positioned in park, resulting in an accident. *ak | |||
| 01/20/1999 | 1 | ||
| No summary | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 03/05/2005 | 78300 | 10 | 06/10/2002 |
| Engine dies at any speed without warning and without illuminating the check engine light. no error codes are stored. it acts as if someone just turned the ignition key to off and all of the gauges on the instrument panel are zeroed to the left but everything else electrical still works, starter, power windows, radio, horn, lights, power-seats, etc. etc.. this tends to happen more often on warm days, over 88 degrees f and seems to be a shutdown of the pcm which controls the fuel pump, fuel injectors and the ignition system. when the pcm shuts down, it drops output to pcm's computer bus called the ccd. i changed the parts that the dealer wanted to change like the fuel pump, crank and cam sensors and cleaned a host of other sensors but the problem remains. the problem is with the pcm. the dealer denies coverage because the mileage has just crept over 80,000 miles although i began discussing it with them and buying parts from them back on march 5, 2005. this is an extremely dangerous condition that warrants the pcm, p/n rl044427ac through aj, on the 1999 jeep grand cherokee be recalled. *nm | |||
| 05/03/2005 | 95000 | 7 | 05/06/2001 |
| Dt: without warning the vehicle shut down. this happened at any speed and any weather. dealer said it was the power control module (pcm), and the part was on back order. manufacturer said they couldn't do anything to speed up the process and were trying to get the parts to the dealer as quick as possible. the consumer was on waiting list for part. the consumer was concerned about family when driving and car shuts off. the consumer said car takes about 5 minutes f to start back up, sometimes longer. replacement of part was not included in any maintenance schedule. *ak *sc *jb | |||
| 12/01/2002 | 61000 | 5 | 10/01/2002 |
| Having problems with the rear end and transfer case problems. also stated that the vehicle has been taken to a specialist for the transfer case and rear end and they have stated that they will quit working on that type of vehicle because they are coming with to many defective problems. dealer was contacted and stated that the vehicle is out warranty. manufacture was also contacted and stated that they don't have any type of problems with the vehicles. ts | |||
| 08/01/1999 | 3 | ||
| On 3 different occasions vehicle jumped into reverse from park. engine was on. please add additional information. *ak | |||
| 02/01/2001 | 5 | 08/01/2000 | |
| Vehicle has been to dealer 5 times now for very rough idle, engine sag, idle undershoot, etc. pcm has been reprogrammed with current software, etc. dealer called chrysler and was told no fix is available for this condition. vehicle shakes and tries to die. very unsafe to drive as may die when trying to pull out. dealer basically says chrysler knows of the problem but won't fix it properly.*ak | |||
| 06/23/2001 | 2 | 08/01/1999 | |
| Several times prior to complete power failure, vehicle decelerated on its own with a small jar as if tapped from rear, then @ 45 mph i lost complete power, no steering ability, power brakes gone, coasted to stop. no indicator lights prior to power loss, turned off a/c, radio etc. vehicle re-started. i took to dealer next day. they had it for 3 days, & only replaced battery. picked up vehicle on 6/28 & 6/30 vehicle shut down @ 45-50 mph same scenario, took back to dealer and they replaced module-powertrain control. picked up 07/03, drove less than 10 mi & vehicle started the deceleration problem again.*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 09/07/2007 | 114000 | 1 | 09/01/2001 |
| Tl*the contact owns a 1999 jeep grand cherokee. while parked, the vehicle rolled backwards out of the driveway, drove over a retaining wall, and rested against a neighboring home. the door of the vehicle knocked the contact to the ground and caused minor back and wrist injuries. the gear position indicator failed, which caused the contact to believe that the vehicle was in park. the current and failure mileages were 114,000. | |||
| 01/02/2003 | 36000 | ||
| Vehicle shift gears by itself. vehicle was in the park gear and shifted into reverse, almost causing an accident. please provide more details. ts | |||
| 1 | 07/01/1999 | ||
| Brakes: front end shakes when braking, rotors turned by dealer, but problem continues - dangerous. differential/transfercase: loud clunking noise from rear, 'roaring' noise at speeds of 30-40mph and 65-75mph. engine: stalls(dies out) when idling in gear and when putting gear from park to reverse, delear doesn't know how to fix. vehicle lunges forward when coming to a stop, almost hit vehicle in front - dangerous. idles roughly, rpms go up and down at stops, stalls. steering: pulls to right, dealer says alignment is fine. noise from steering column when turning. ac: lots of water condensed inside of vehicle at passengers feet when ac on, dealer says normal. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 10/11/2002 | 1 | ||
| The vehicle suddenly rolled backwards and hit a parked vehicle, consumer stated there was a recall regarding the issue, however it only included 1993-1998 models. mr *jb | |||
| While driving on highway vehicle started making a screeching sound, vehicle just started to stall. when driver pulled over, transmission quit. driver placed car in park, stepped out, and vehicle started to roll backwards due to transfer case locking up. dealer said transfer case and transmission needed to be replaced.*ak | |||
| 10/10/2000 | 1 | 06/01/2099 | |
| What a lemon! we are averaging $2000/year in repairs. power windows that stop working, water pump breaks, brake rotors need replacing before brakes wear out, leaking differential, transmission, and now we're told by dealer service department we need a new transfer case. whoever designed/built/sold this vehicle doesn't have much pride in their workmanship. | |||
| 11/30/2001 | 15 | 12/01/2000 | |
| Rotors are shot and it seems i'm not the only one, 4 wheel drive will not disengage even after i shift it out of 4 wheel drive (large popping noise when it does disengage). rear wiper works sometimes and othertimes it won't. now i'm being told the transfer case is leaking and needs to be replaced (seal and shaft). at 53,000 miles these items seem ridculous. i've checked around on the internet and it seems like others have the same problems. | |||
| 04/01/1999 | 12 | 03/01/1999 | |
| When new ...front shudder-transfer case seal leaks...repair 4 times-transfer case whine and grind...dealer checked and reported no trouble found several times...finally failed after warranty at my cost of $1700 to repair-rear end repaired 4 times and problem turned out to be friction modifiers in quadra drive system-front rotors turned twice at my expense.*ak | |||
| 10/01/1999 | |||
| The car has been out of service nineteen days since 11/99. in three times for three windows being inoperable. front brakes needing to be scuffed and new rotors on four different ocassions. transfer fluid changed from turning noise on four different occasion and transfer case pump being replaced when in stock. fuel pump replaced 16,000 mi. ac problems, worn tires, battery replaced at 19,788.*ak | |||
| 06/28/2001 | 02/24/2000 | ||
| Key could not be taken out of ignition because of shifter not locking in the park position. shifter would move form park to reverse and drive without depressing the button on the shifter. usually, this has to be held in to shift in and out of gears. but now it will shift gears if it is even bumped. | |||
| 07/18/2000 | 2 | 07/15/2000 | |
| When shifting vehicle in reverse it makes a loud noise and vehicle jerks. dealership replaced tranfer case twice, and rebuiltd the driveshaft.*ak the vehicle would not start due to fuel pump failure. driver side wiper blade was worn out. rear differntial was worn, also the rotors were replaced, the fule injection was serviced cleaned the throttle body, power steering fluid was serviced,tires were rotated,pinion bearings, front axles seals replaced. *yh | |||
| 05/28/1999 | 2 | 02/05/1999 | |
| Intermittently when shifting from park to reverse vehicle will surge forward. dealer has replaced transfer case. chain inside transfer case and modulating valve. however, problem still exists.*ak *slc | |||
| 07/17/2000 | |||
| On three occasions vehicle has rolled from park position while parked. also, noticed shifter could be moved without applying the brakes. dealer notified and unwilling to help in this matter: feel free to provide any further details on this on this matter.. *ak | |||
| 06/01/1999 | 06/01/1999 | ||
| Have experienced numerous quality problems including the 4 wheel drive grinding and jumping, window function problems, rear washerhose leak into rear compartment, rough transmission into reverse from park, oil gauge failure and engine clicking noise during acceleration. dealer on many occasions says they are normal for the truck to experience and not to worry. i don't believe them. | |||
| 02/02/2000 | 1 | ||
| Rear differential leaking due to failure of the transfer case. *mjs | |||
| 11/28/1998 | 50 | 11/01/1998 | |
| The bulk of the problems the car has were recognized before 583 miles. the engine stalls when driving in stop and go traffic. the problem seems to be magnified if the car goes from high speeds to an idle . the car begins to idle below 500rpm and then dies. after being in to reprogram several times, now the vehicle is hard to start, it takes from 5-10 seconds to start. the car has transfer case problems that make the car shudder at low speeds when turning. trying to fix that issue created a leak from the transfer case. the car also has a hollow grinding noise or resonance at 1200rpm in 1st gear while under a load. the car has been serviced six times. these issues still remain. *ak | |||
| 11/04/1999 | 11/01/1999 | ||
| Rear suspension squeaks on drop-off/body roll movements; transmission gear linkage scrubs into park. *ak | |||
| At 4,000 miles while driving at speed over 40 mph, applying brakes to slow down, steering whell and tires will shake back and forth. 2. the vehicle will get stuck in 4- wheel drive. | |||
| 02/01/1999 | |||
| Our 99 jeep grand cherokee is 4 months old and is nothing but trouble; the transfer case was replaced, the car makes a grinding noise at highway speeds and the dealer thought the replacement of the transfer case would solve the problem. it didn't however. furthermore the gear oil had to be replaced because the car would buck and even stall sometimes when i would make tight turn. furthermore the transmission is sometimes clunking. our power window needs a new motor. the car keeps on pulling to the right and that still hasn't been fixed. we have been very disappointed and wish the lemon law would be a little bit more protective of consumers than car dealers and manufacturers. *ak | |||
| 1 | |||
| Four wheel drive (quadra-drive) experiences excessive noise. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 12/03/2003 | 1 | 03/16/1999 | |
| My wife had stopped to get mail from rural mailbox. stopped vehicle, placed transmssion lever in park and shut off engine. upon return, could not start engine. called me on cell phone to come to her aid. car would not start and shift lever could not be moved. suspected neutral safety switch, and attempted to force the shift lever, which caused a crunching sound and the engine then was able to start and the transmission was engaged. removal of the console cover revealed a plastic switch with place for attachment of two cables. the front cable was disengaged and seems to be connected to the steering/brake pedal ( out of view). there is a pin in this assembly that aligns the plastic components and allows the button on the shift lever to move between positions. the pin had slipped out, and was re-inserted.the vehicle could now be started without depressing the brake pedal, and the steering wheel no longer locked when shutting the ignition off. the shifter worked normally, locking up in park and requiring the lever button be depressed when shifting. apparantly the pin has slipped out again and my wife reported on 12/29/03 that the button no longer has any affect and is not required to go between positions on the shift pattern. this sounds like the problem i have read about with gr cherokees moving unattended. it is time chrysler owned up to this potentially serious issue. this is our third grand cherokee and it will be the last. | |||
| 05/29/2003 | 1 | 08/28/2002 | |
| Consumer parked the vehicle in the driveway with engine running. after a couple of minutes, vehicle rolled back and damaged the fencing of the residence. vehicle was still in park. please provide details.*ak | |||
| 1 | |||
| Consumers vehicle continues to roll once it is engaged in park. *jg | |||
| 10/18/2002 | |||
| Mfr# b02 & nhtsa# 02 v 053 000/inadvertent vehicle movemont: consumer states that the vehicle have difficulty of shifting out of parked at 50 degree or cooler since the recall repairs was made at the dealer adam jeep, in aberdeen, md. phone# 410/879 5800. dealer notified. feel free to provide any further information. ts | |||
| 09/04/2002 | 1 | ||
| Consumer states while putting the vehicle into park the vehicle went into reverse and started to move in reverse. this has happened twice and the second time the consumer had the key out of the ignition. please provide further information.*jb | |||
| 08/14/1999 | 1 | 03/01/1999 | |
| Vehicle had been parked for 7 hours with emergency brake on. vehicle went into reverse drifting backwards down a hill crashing into a pile of rocks. vehicle was damaged. no injuries. manufacturer notified. *tt | |||
| 11/01/2001 | 1 | 08/01/2099 | |
| I stopped vehicle and put gear in park. i exited vehicle and was outside vehicle when, approximately 30 seconds to a minute later, the vehicle suddenly jumped into reverse, rolled backwards & hit a small tree before i was able to get into vehicle and stop it.*ak | |||
| 12/27/2000 | 1 | ||
| Consumers vehicle jumped out of park and rolled back and hit the garage door, claim 25-5473-216. *slc | |||
| 01/01/2001 | 1 | ||
| As the attorney for the client stated, the consumer put the vehicle in park and exited through the driver's side door for the purpose of fastening the seatbelt on the child. immediately after getting out of the jeep, she realized it was in reverse and was going down the incline of the driveway. she was knocked down and the front driver's side tire ran over the side of her body, including her head, the consumer does not appear to have suffered any serious permanent injury (attorney for client). | |||
| 09/20/2001 | 1 | 06/01/1999 | |
| Consumer stated that while engine was running, he put the shift lever in park and exited the vehicle, and the brake was not engaged, then began to walk toward the rear of the vehicle and it began to back up, he attempted to jump in through the open door but the door jamb caught consumer and threw him to the ground partially under the car and the front tire rolled over his body which caused injuries and damage to the vehicle too. *yd | |||
| 10/25/1999 | 1 | ||
| Vehicle jumped out of park and struck a house, claim 22-v202-702. *slc | |||
| 08/14/1999 | 2 | ||
| Consumer put vehicle in park, and it slipped into reverse and rolled, consumer states this has happened before, claim 44-3038-336. *slc | |||
| 08/14/1999 | 1 | ||
| Vehicle slipped out of parking rolled into an embankment. 59-v261-302 | |||
| 06/15/2001 | 1 | ||
| Vehicle popped into reverse from park and hit another vehicle, engine revved when consumer hit brake, claim 49-3276-215. *slc | |||
| 07/21/2001 | 1 | ||
| Unoccupied parked vehicle slipped out of gear and hit a car. 13-7418-982 | |||
| 07/13/2001 | 1 | ||
| The gear jumped from park to reverse. 48-51-90-745 | |||
| 06/07/2001 | 1 | ||
| The gear jumped from park to reverse and hit the garage and damaged the drivers side door.38-j734-403 | |||
| 11/04/1999 | 1 | ||
| Gear jumped from park to reverse and rolled down the hill. 42-1197-256 | |||
| 08/14/1999 | 1 | ||
| Vehicle slipped out of park and struck pole.38-j281-981 | |||
| 08/22/1999 | 1 | ||
| Gear jumped from park and vehicle rolled into water. 18-02660-689 | |||
| 12/12/2000 | 1 | ||
| Gear jump. 59-v646-461 | |||
| 11/19/2000 | 1 | ||
| The gear jumped from park to reverse , rolled backward and hit another car.44-3087-594 | |||
| 03/27/1999 | 1 | ||
| Vehicle slipped out of park and rolled down driveway and into neighbors fence. 14-1123-692 | |||
| 04/28/2002 | |||
| Engine was running, emergency brake not applied. vehicle suddenly went backwards. consumer was able to jump in and shut off engine. extensive damage to vehicle, open door got stuck on a parked vehicle, no injuries.*ak | |||
| 04/22/2002 | 1 | 01/08/2000 | |
| Vehicle was parked and engine running, emergency brake not applied. vehicle suddenly kicked into reverse and took off, 2 young children inside. vehicle ended up in a ditch, no injuries. damage to vehicle unknown at this time.*ak the vehicle has long crank time when cold due to fuel upmp module failure. the right front window mulfunctions but the dealer could not duplicate the problem. yh | |||
| 04/04/2002 | |||
| Vehicle was sitting in park with engine running, when suddenly vehicle took off in reverse, and hit a moving vehicle. please provide any further information.*ak | |||
| 11/01/1998 | |||
| While leaving vehicle in park and idle vehicle slipped into reverse, and went across the street, stopped when hitting a tree.*ak | |||
| 07/02/2001 | |||
| While parked and idling vehicle jumps out of park into reverse. feel free to provide any further information.*ak | |||
| 03/27/2002 | |||
| Vehicle was parked with engine running, and emergency brake not applied. consumer got out of vehicle, and at that moment, vehicle shifted to reverse and hit a mailbox. consumer was able to stop vehicle. no injuries, damage to vehicle was $ 3100.00.*ak | |||
| 01/01/2001 | 1 | ||
| Vehicle was in park inside of a parking lot, consumer got out of vehicle for a few minutes, later the vehicle jumped out of gear, and hit a pole.*ak consumer states the accident caused damage to passenger side of the vehicle, rear bumper and side door. *yh | |||
| 09/20/2001 | 1 | 06/01/1999 | |
| Consumer stated that while engine was running, he put the shift lever in park and exited the vehicle, and the brake was not engaged, then began to walk toward the rear of the vehicle and it began to back up, he attempted to jump in through the open door but the door jamb caught consumer and threw him to the ground partially under the car and the front tire rolled over his body which caused injuries and damage to the vehicle too. *yd | |||
| 02/09/2002 | 1 | 05/01/1999 | |
| I parked car in a parking space; put car in park; as i was looking in my handbag i heard a crash.my car had backed up and hit a car in the next aisle. i then could not get the car out of gear or shut the car off. the manager of the store also could not get the car out of park of remove the key. the police officer was able to do this and said that my cell phone charger cord stopped the car from engaging totally in park. i plan to dispute this because i cannot recreate this.*ak | |||
| 02/12/2002 | 2 | 12/01/2001 | |
| Placed in park/exited car/car rolled and did not stop/rechecked park position & confirmed that car was in park, however car still rolled & did not stop until brakes applied. called dealer and was told to use parking brake. dealer did not have any other information on problem. car to go to transmission shop to determine defect. plan to save all repaired parts. *ak | |||
| 05/20/2000 | 1 | 11/01/1998 | |
| Drove car in garage, left running, placed in park with door open. car jumped into reverse backed itself up, crashing into house. damage to left door and fender, plus house damage.*ak | |||
| 11/15/2001 | |||
| While vehicle was parked it jumped out of park into reverse an rolled backwards, hitting another vehicle cause unknown. dealer has been contacted. please give any further details. *ak | |||
| 12/05/2001 | 1 | 08/01/1999 | |
| Vehicle was backed into a parkinspace next to a utility box protected by 4 cement pillars. the vehicle was in park, the drivers door was opened placing the door between 2 of the 4 pillars and the driver was standing outside of the open door. the vehicle lurched backwards forcing the door into one of the pillars and causing the driver to move out of the way. the driver jumped back into the vehicle and put the brakes on then returned the vehicle to park and applied the emergency brake. the driver exited the vehicle and made sure none of the passengers or bystanders were injured, surveyed the damage and calmed his nerves. no other incidents have happened since. *ak | |||
| 12/21/2001 | 1 | 11/01/2001 | |
| I started my 1999 jeep grand cherokee in the morning to warm up. the vehicle was in park, but the emergency brake was not on. i went back inside my house while my vehicle was warming. when i went back out to my vehicle i noticed it was no longer in my driveway. the vehicle was in my neighbors yard! i couldn't believe what had happened. when i got in the vehicle to move it out of the yard, it was in reverse. luckily it did not have enough power to make it up the bank of the yard or it would have went through my neighbors house. no one was injured nor was there any damage to the jeep. it jumped out of park and slipped into reverse on its own. i am 100% sure of this!! i bought the car bc i wanted something safe to haul my family around in...we just had our first child. now, after this incident, i don't feel safe at all. my wife is extremely afraid of it now especially since we have a newborn...nothing like making a huge car payment for something that drives itself. i did some research on the net and it appears that i am not the only person who has experienced this problem. the figures are now approaching 1000 reports of this type of incident. i like the jeep, i wish something could be done about the problem. if nothing is done by chrysler in the next few months i am going to sell it bc my wife won't even ride in the car anymore..especially with the baby. if i do sell the vehicle, i hope it does not injure or kill of the new buyer!! chrysler has problem, they need to fix it before people start getting seriously hurt.*ak | |||
| While driving gears automatically slip and vehicle rolls backward. also, vehicle stalls on incline. please provide any further information, and vehicle identification number.*ak | |||
| 2 | 05/31/1999 | ||
| While driving and upon putting gear into park, gear slips from park into reverse. *ak on both occasions, consumer jumped back into the vehicle, applied the brakes, and noted that the shifter was in park position, but the linkage did not engage positively into park. *tt | |||
| 12/06/2001 | |||
| While backing out of the drive way and then getting out of vehicle and leaving vehicle in idle, and without any notice went into reverse and ran into the neighbor's yard. then, finally stopped when running into a tree. when looking into vehicle it was still in park and trying to reverse. contacted dealer, and dealer claimed that they never heard of the problem.*ak | |||
| 12/26/2001 | 2 | 01/01/2000 | |
| While the vehicle was idling it jumped out of the park gear and started rolling backwards in reverse approximately 100 to 200 yards. vehicle was stopped when it hit an embankment. no damage to vehicle or injury reported. dealership is examing vehicle to determine a cause for this problem. note: consumer reported previous incident over nhtsa webpage (odi reference number 750164).*ak the dealership was unable to duplicate the problem. *nlm | |||
| 11/23/2001 | 1 | 08/01/1999 | |
| Vehicle was started up with motor running, then door was opened, and consumer was standing on outside while vehicle rolled in reverse, consumers vheicle hit 2 other vehicles in its pathway. *ak consumer stated vehicle was put into park.*slc | |||
| 04/01/1999 | 6 | 03/01/1999 | |
| Clunks constantly when shifting from park to reverse, goes in excess of 13mph and there is a electrical problem. i am on my third battery. it's been to 2 dealerships numerous times with the problem not being resolved, including arbitration! | |||
| 06/15/1999 | 1 | 03/19/1999 | |
| After starting vehicle, it jumped into reverse colliding into a building. dealer and manufacturer have been notified.*ak *slc | |||
| 10/01/2001 | |||
| Consumer went out to start the vehicle and stood on outside of vehicle, and it started gradually rolling back in reverse, hitting parking gate. consumer will have the problem looked at.*ak | |||
| When vehicle is in park it automatically jumps into reverse. please provide any further information. *ak | |||
| 08/28/2001 | 1 | 10/01/1999 | |
| After shifting into reverse vehicle suddenly accelerated into house deck . dealer was notified. *ak *slc | |||
| 07/01/1999 | |||
| Consumer put car in reverse, then in drive, and vehicle hesitated. then it went forward. consumer took vehicle to dealer, and they replaced transmission. please provide any further information.*ak | |||
| Vehicle jumped out of gear from park to reverse. had not contacted dealer. *ak | |||
| 11/03/2001 | |||
| Vehicle was parked with engine running/ emergency brake not applied, and vehicle suddenly went backward and came to a stop when it hit a tree. $ 2000.00 damage, no injuries. *ak | |||
| 01/01/2001 | 1 | ||
| As the attorney for the client stated, the consumer put the vehicle in park and exited through the driver's side door for the purpose of fastening the seatbelt on the child. immediately after getting out of the jeep, she realized it was in reverse and was going down the incline of the driveway. she was knocked down and the front driver's side tire ran over the side of her body, including her head, the consumer does not appear to have suffered any serious permanent injury (attorney for client). | |||
| 06/15/2001 | 1 | ||
| Vehicle popped into reverse from park and hit another vehicle, engine revved when consumer hit brake, claim 49-3276-215. *slc | |||
| 08/14/1999 | 2 | ||
| Consumer put vehicle in park, and it slipped into reverse and rolled, consumer states this has happened before, claim 44-3038-336. *slc | |||
| 10/25/1999 | 1 | ||
| Vehicle jumped out of park and struck a house, claim 22-v202-702. *slc | |||
| 12/27/2000 | 1 | ||
| Consumers vehicle jumped out of park and rolled back and hit the garage door, claim 25-5473-216. *slc | |||
| 08/22/1999 | 1 | ||
| Gear jumped from park and vehicle rolled into water. 18-02660-689 | |||
| 11/04/1999 | 1 | ||
| Gear jumped from park to reverse and rolled down the hill. 42-1197-256 | |||
| 12/12/2000 | 1 | ||
| Gear jump. 59-v646-461 | |||
| 07/13/2001 | 1 | ||
| The gear jumped from park to reverse. 48-51-90-745 | |||
| 06/07/2001 | 1 | ||
| The gear jumped from park to reverse and hit the garage and damaged the drivers side door.38-j734-403 | |||
| 11/19/2000 | 1 | ||
| The gear jumped from park to reverse , rolled backward and hit another car.44-3087-594 | |||
| 03/27/1999 | 1 | ||
| Vehicle slipped out of park and rolled down driveway and into neighbors fence. 14-1123-692 | |||
| 08/14/1999 | 1 | ||
| Vehicle slipped out of park and struck pole.38-j281-981 | |||
| 08/14/1999 | 1 | ||
| Vehicle slipped out of parking rolled into an embankment. 59-v261-302 | |||
| 07/21/2001 | 1 | ||
| Unoccupied parked vehicle slipped out of gear and hit a car. 13-7418-982 | |||
| 10/27/2000 | 1 | ||
| Parked and left car running while inside the video store. vehicle rolled backwards and hit another vehicle. *db 27-7001-814 | |||
| 10/05/2001 | 1 | 09/01/1999 | |
| Vehicle was parked with engine running, park brake not engaged when vehicle suddenly started going backward, and stopped after hitting a fence. $ 2300.00 damage, no injuries. *ak *jb | |||
| 09/20/2001 | 1 | 06/01/1999 | |
| I stopped the car near a dumpster and put the shift lever in park. i opened the driver door and exited the vehicle. the engine was running and the parking brake was not engaged. i began to walk toward the rear of the vehicle and it began to back up. i attempted to jump back in through the open door but the door jamb caught me and threw me to the ground partially under the car. the door caught the dumpster and was bent back to the front fender and the left front tire rolled over my left foot and right lower leg. a person nearby jumped in the car and stopped it a few feet from a brick wall. i was taken to an emergency room for x-rays and there were no broken bones. i had deep bruises on my left foot, both arms, my right shin and on the back of my right upper thigh. my left knee and my left hamstring were both strained. i am still having difficulty walking without pain in my left leg. *ak | |||
| 09/27/2001 | 0 | ||
| Vehicle was parked inside of parking lot at work, it was running and in park,and driver walked away a few feet. there was a 18 wheeler parked besides grand cherokee. truck driver was blowing horn because vehicle's gear jumped in reverse and started towards truck, and then smashed into tryck. dealership was aware of problem. *ak | |||
| 12/01/1999 | |||
| The vehicle which had been in for service and repair three times for a reoccurring shifting problem jumped out of park into reverse knocking the driver down at the driver door area and proceeded to run over driver's right leg and travel across the roadway and crashed into the residence there.*ak | |||
| 03/05/2001 | |||
| While car was in park and consumer got out , closed garage, and vehicle started to go backwards. another time pulled up to garage, put car in park, and while in vehicle, it started to go backwards. consumer couldn't remember if it was in park. took vehicle to dealer, and they stated no recall.*ak | |||
| 1 | 10/01/2000 | ||
| Consumer drove into dealers lot, put the vehicle into park with the engine running, and all of a sudden consumer was informed that vehicle was rolling backwards in the consumers direction, the consumer then tried to stop vehicle, but it damaged two parked vehicles as well as sustaining damage to the jeeps bumper, consumer states the manufacturer sent a letter stating that it was her error since the owners manual states to apply the parking brake.*jb | |||
| 06/16/2001 | 1 | ||
| The vehicle was turned on and still in park when it suddenly began to roll backwards out of the garage, the open door scraped a parked minivan and caught the front of another minivan and came to rest after doing extensive damage to the jeep as well as damaging both vans. nlm | |||
| 02/01/1999 | |||
| Jeep slipped out of park gear into reverse after driver exited car to fasten seatbelt on child, resulting in driver's leg, chest and head being ran over. please contact me or refer to letter by attorney jonell thomas, mailed september 6, 2001, for more complete information.*ak | |||
| 02/02/2001 | 1 | 11/01/1995 | |
| The vehicle was placed in park as the driver was exiting the vehicle he notice that the door was coming towards him, he proceed to jump back into the car and depress the brake but instead accidentally hit the gas causing the vehicle to accelerate backwards at a speed of 50 mph, as a result the driver became pinned between his vehicle and a vehicle entering the service station, the driver sustained multiple injuries (pelvis, femur and elbow fractures). nlm | |||
| 10/01/1998 | |||
| Cleaning highway-pulled of highway -put vehicle in park-exited vehicle to change road sign-vehicle was left running-shifted from park to reverse and backed across highway in to a road sign.*ak | |||
| 10/15/1999 | 0 | ||
| Consumer's wife pulled out of driveway,going forward ,and had to place automobile in park. got out of car , moved the object, and when she turned around, automobile was moving in reverse, hitting two trees in process of moving.*ak | |||
| 5 | |||
| On five occasions while the vehicle was idling in park it jumped into reverse, causing damage to vehicle . please provide further information.*ak | |||
| 01/01/2000 | 0 | ||
| While in park transmission shift indicator jumped out of park into drive. *ak | |||
| 05/03/2000 | 1 | ||
| Pe 01 021/inadvertent rollaway in reverse: while parked and idling in a bank drive, and while consumer was getting out of vehicle to pick up some paper with the door still open, vehicle suddenly shifted out of gear into reverse. door struck one of the metal poles and damaged driver's door. *ak *slc | |||
| 07/01/2001 | |||
| Vehicle lurches forward in reverse. dealer took 6 months to find a remedy. dealer has no remedy for vehicle potintially going in reverse. problem can't be duplicated. *ak | |||
| 09/12/1999 | 1 | 04/01/1999 | |
| Vehicle apparently came out of park into reverse resulting in property damage as well as personal injury.*ak | |||
| 09/10/2000 | 1 | 02/01/1999 | |
| My car was in park and switched to reverse by itself. i was standing outside of the car by the open driver's door and was dragged down the driveway with the car. the car turned at a 90 degree angle as i was released and rolled over in the opposite direction. much of the skin on the left side of my back was scraped off and i had to go to the hospital. there were several other minor scrapes on my arms and legs. i also developed muscle pain in my neck and lower back and was put on muscle relaxers.*ak | |||
| 05/02/2001 | 1 | 12/01/1998 | |
| Transmission defect caused jeep to jump from park to reverse after the vehicle was put in park. the driver's door was torn off the jeep (by the garage wall) before it could be stopped from rolling out of the garage. the resulting cost to replace the door, paint the new door, back door and front panel and replace electrical system in door (plus towing), was $2317.35. receipt from body shop of jeep dealership (champion autoplex) available.*ak | |||
| 08/05/2001 | 6 | 03/01/2001 | |
| Not only does the transmission slip out of gear going down the highway, but i have already went thru one set of new brake pads on the front and now the second set is squealling like crazy so there has to be a problem with the brakes to, could you please make diamond chrysler do recalls to fix these problems before any one else is killed or seriously hurt, i have been to your web site and seen and read hundreds and hundreds of complaints about these sqame problems. thank you. *ak | |||
| 10/24/2000 | 1 | 01/01/1999 | |
| Vehicle's transmission was in park and the motor was running at local service station. the vehicle shifted into reverse and traversed the parking lot running into the post causing damage to both rear quarter panels and breaking the rear window.*ak | |||
| 08/04/2001 | 1 | 09/01/1999 | |
| On 8-4-01, i placed my 1999 jeep in park and left the suv to get directions on parking at a sporting event. a friend of mine, was in a vehicle in front of me and looked back and noticed that my jeep was backing up all by itself? i ran back, caught it and luckly my 2yr old son and no one around was physically injured or worse. no damage to any other vehicle was caused, but i am concerned that this occured and never has happened in the past. i called jeep and all they could tell me was to report this to you and that they are cooperating with your agency on this issue. at this time, there is nothing they can do for me. ?? | |||
| 11/23/2000 | 1 | 04/01/1999 | |
| Vehicle was idling in park when driver side door closed, vehicle jumped into reverse and stopping after contact with another vehicle. *ak | |||
| 08/13/2001 | 1 | ||
| Consumer had parked vehicle and left it in park, then consumer got out of vehicle, and vehicle went into reverse and ran into consumer's gate before stopping. contacted dealer, and the dealer was not willing to do anything.*ak*jb | |||
| 12/11/2000 | 1 | 08/28/1999 | |
| The consumer pulled in front of garage and put the jeep in park to open the door, when walking around it consumer noticed vehicle was rolling backwards. consumer tried to jump into vehicle to stop it. as result of that front tire rolled up consumer's leg .consumer depressed brake pedal by hand. when vehicle stopped it was on consumer's leg (between knee and pelvis). please provide further information.*ak | |||
| 08/05/2001 | 6 | 03/01/2001 | |
| Not only does the transmission slip out of gear going down the highway, but i have already went thru one set of new brake pads on the front and now the second set is squealling like crazy so there has to be a problem with the brakes to, could you please make diamond chrysler do recalls to fix these problems before any one else is killed or seriously hurt, i have been to your web site and seen and read hundreds and hundreds of complaints about these sqame problems. thank you. *ak | |||
| 11/23/2000 | 1 | 04/01/1999 | |
| Vehicle was idling in park when driver side door closed, vehicle jumped into reverse and stopping after contact with another vehicle. *ak | |||
| 09/10/2000 | 1 | 02/01/1999 | |
| My car was in park and switched to reverse by itself. i was standing outside of the car by the open driver's door and was dragged down the driveway with the car. the car turned at a 90 degree angle as i was released and rolled over in the opposite direction. much of the skin on the left side of my back was scraped off and i had to go to the hospital. there were several other minor scrapes on my arms and legs. i also developed muscle pain in my neck and lower back and was put on muscle relaxers.*ak | |||
| 10/24/2000 | 1 | 01/01/1999 | |
| Vehicle's transmission was in park and the motor was running at local service station. the vehicle shifted into reverse and traversed the parking lot running into the post causing damage to both rear quarter panels and breaking the rear window.*ak | |||
| 09/12/1999 | 1 | 04/01/1999 | |
| Vehicle apparently came out of park into reverse resulting in property damage as well as personal injury.*ak | |||
| 09/01/1999 | 6 | 09/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 06/01/1999 | |||
| The car was idling in park;went into reverse and struck a utility pole at a marathon station. *ak | |||
| 04/12/2001 | 1 | 12/01/1999 | |
| I parked my car while it was idling. when i got out the car was not moving. about 5 seconds after i shut the door and was walking away, the car started rolling backwards almost hitting a pedestrian. there was a passenger inside of the car who had locked the doors when i got out and then was unable to put the car into park and stop it. she stopped it by turning the car off and pulling the emergency brake. due to the doors being locked and the speed the car was eventually rolling, i was unable to get into the car to stop it. | |||
| 09/28/1999 | 09/01/1999 | ||
| No summary listed for above vehicle. *ak | |||
| 07/23/2001 | 1 | ||
| Consumer put vehicle in park and vehicle jumped into reverse. contacted dealer. *ak | |||
| 04/04/2000 | 1 | 07/20/1999 | |
| While idling in park vehicle jumped into drive, causing a collision which resulted in minor injuries to owner.*ak | |||
| 05/29/2001 | 1 | ||
| While idling in park vehicle jumped into reverse, resulting in a collision, and causing injury to driver. *ak *et | |||
| Had parked vehicle, but it was running with emergency brakes on. left vehicle for few minutes and returned. vehicle was rolling backwards until it hit a minivan, which stopped it.*ak | |||
| 07/01/2001 | 2 | 04/30/1999 | |
| Pe01-021, shifting into park with engine idling ,vehicle will roll backwards, consumer noticed gear shift popped into reverse on its own. *ak consumer stated as soon as she took her foot off of the brake, the vheicle immediately began to go in reverse. *slc | |||
| 05/25/2001 | 1 | 10/08/1998 | |
| While idling vehicle shifted itself from park to reverse. contacted dealer and dealer stated nothing to be done. *ak *jb | |||
| 05/28/1999 | 2 | 02/05/1999 | |
| Intermittently when shifting from park to reverse vehicle will surge forward. dealer has replaced transfer case. chain inside transfer case and modulating valve. however, problem still exists.*ak *slc | |||
| 08/06/2001 | |||
| Consumer placed the vehicle in park with the engine still on t and within 2 minutes vehicle jumped into reverse, went accross the highway, running into a building. *ak | |||
| 06/16/2001 | 1 | 08/01/1999 | |
| Jeep went into reverse gear without applying the brake then shifting. 12 year old daughter was in the passenger seat with the car running. she reached over to the keys in the ignition to check on a house key when the car suddenly started rollong backwards. the jeep rolled backwards with the passenger door open, hitting a minivan and a ram van. open door is what stopped the jeep from rolling further, but caused extensive damage to passenger side of car. dealer was notified of incident. dmx investigator was called. dmx investigastor found no defect. *ak | |||
| 01/10/1999 | |||
| Vehicle was parked with engine running, emergency brake not applied. vehicle suddenly went backward, coming to a stop when it hit an iron post. damage to vehicle was $ 3000.00. *ak | |||
| While vehicle was in park and without any indication it went into gear, causing vehicle to travel forward. please provide further information.*ak | |||
| 11/01/2000 | |||
| Vehicle was in park and not turned off. consumer was out of vehicle at the time when it started rolling backwards down a hill, across a 2 lane street, up a hill, hit a stop sign, and stalled out. consumer was responsible of $1000 or more for repairs.*ak | |||
| 07/20/2001 | 1 | 05/01/1999 | |
| While the jeep was in park, the gear shifted into reverse and hit a telephone pole. *ak | |||
| 07/05/2001 | 1 | 08/01/1999 | |
| The car was left running while in park. the vehicle evidently shifted into reverse it then rolled down an embankment and hit a mail box post before someone was able to get into the vehicle to get ist stoped. the only damage to the vehicle was the left front door hinge was sprung resulting in the door not closing properly. i have contacted chrysler and they sent someone to investigate. the reply i received back was that there was no problem and they would not be responsible for any damages to the vehicle.*ak | |||
| 03/15/2001 | 1 | ||
| Car was idling in park. was there for about 5 minutes when i heard a crash - had gone into reverse and crashed into a light pole. dealer said no way could that have happened, but i saw you were investigating this - i know that the dealer won't include this in a report. it is very dangerous and not my fault! thanks!*ak | |||
| 07/17/2001 | 1 | ||
| When vehicle was shifted into reverse from the park it jumped backwards, approximately 7 to 8 feet, and was stopped when consumer slammed on brakes. driver was experiencing back pain from this incident, and has not been examined by a doctor yet. *ak *jb | |||
| 07/13/2001 | 0 | ||
| Put car in park with engine running and got out to take a picture when someone told consumer to watch out because vehicle had started to roll backwards. consumer's arm was injured trying to get out of vehicle's path. consumer has yet to contact dealer. please provide any further information.*ak | |||
| 06/29/2001 | 04/01/2000 | ||
| The transmission will not lock into the park position. it will slip into gear without pressing the button on the automatic stick shift.*ak | |||
| 07/01/2000 | |||
| Transmission jumps gears when accelerating. dealer is aware of problem. please provide further details.*ak | |||
| 06/28/2001 | 1 | 05/01/2001 | |
| Uncommanded transmission shift from park to reverse. *ak | |||
| 6 | 10/01/1999 | ||
| Vehicle powers backward by itself when stopped unless foot is constantly, forcefully on the brake pedal. *ak | |||
| 04/12/1999 | 1 | 02/01/1999 | |
| I put the vehicle into park got out to spray windows heard a loud pop turned around and the vehicle was rolling backwards. i tried to jump in to stop it but was knocked over by the door and the vehicle ran over my right leg causing severe bruises and pulled muscles with a posible hairline fracture reasulting in my being on crutches and in a leg brace for 2.5 months and a knee brace for 6 weeks after that causing loss of work for 2.5 months.*ak | |||
| 10/12/2000 | 1 | 04/01/1999 | |
| The jeep was in parked in my garage. the transmission was in the park position. the keys were in the ignition. the ignition was in the off position. it was morning. i had not driven the car that day. i got out of the car to go into the house to get my wallet. the garage is in the basement level. i went up to the second floor and heard a crash. i looked out the window and saw my car. it had rolled out of the garage, down an incline into the side of my neighbor's van. the van was totalled. the car had jumped out of park and rolled out of my garage. *ak | |||
| 07/10/2000 | 1 | 02/01/1999 | |
| My vehicle was parked in my garage (backed in). i started the vehicle and moved forward several feet so that i could unload something from the rear storage area. i believed that i had shifted into park and exited the vehicle. vehicle then began moving in reverse, stopping when it struck some cabinets at the rear of the garage. rear liftgate bent and caused the rear glass to shatter. although i was fairly sure i had shifted into park i assumed responsibility and did not report the incident except to my insurance company.*ak | |||
| 03/18/2000 | 1 | 06/01/1999 | |
| I drove the vehicle to the end of the driveway, placed it in park and got out to check the mail. while at the mailbox, i realized the car was in reverse backing up the driveway. it hit my fence causing extensive damage to the fence as well as the vehicle. i never gave it much thought as to who was at fault. i was the only one there. after hearing of the problem with this car, i am convinced that i too, have experienced the car jumping into reverse from park.*ak | |||
| 06/01/2001 | 1 | 02/01/2001 | |
| My jeep popped out of park with engine running and reversed into street, through the neighbor's yard, before finally coasting to a slow enough speed reversing up a hill that i could jump in and stop it. i was injured trying to catch up to the vehicle and open the door to get in just as it started rolling backward. damage was to the neighbor's yard. | |||
| 12/18/1998 | 1 | 11/01/1998 | |
| In 1998 within 30 days of purchasing th ejeep, i parked in the driveway of my home to pick up the mail,. i put the jeep into park. the gear jumped into reverse after i got out of th ejeep and it started to drive in reverse. i grabed the open door but it was going so fast it knocked me over and the tires rolled over my leg. the jeep proceeded to drive in reverse, across the street -onto a neighbors lawn and backed into a tree. someone had to put the jeep into park, again and shut the car off. i was taken to the hospital by amblance where i had a series of operations on my leg. the dealer and the manufacturer claimed that i must have put the jeep into reverse instead of park. i had the jeep repaired and still have it.*ak | |||
| 05/05/1999 | |||
| Vehicle shifted suddenly and unexpectedly from park to reverse while idling, resulting in a collision causing minor injuries. dealer has inspected vehicle . please provide additional information.*ak | |||
| 06/01/2001 | 10/01/1998 | ||
| Experienced auto slipping from park into reverse while vehicle was running and unoccuppied. same situation reported in article on cnn.com on 4 jul 2001. *ak | |||
| 07/01/2001 | 1 | 01/01/2001 | |
| I am trying to get more details on media reports of a federal investigation now going on regarding jeep cherokees from 1995 through 1999 models regarding defect in shifting mechanism from park to reverse. my car has an erratic,rough and noisy shift from park to reverse. i feel there is some problem. so far i cant get anyone to talk about it. how about some help???*ak | |||
| 1 | 08/01/2000 | ||
| After reading about a recent investigation into the grand cherokee going into reverse, it prompted me to report the problems i have had with this vehicle. my grand cherokee had gone into reverse unexpectedly twice now. once it resulted in damage. the second time i caught it. it appears that when shifting into park, the shifter will bounce back into reverse without warning. on both occasions i was exiting the vehicle when it began to go into reverse. the second problem involves the front disc assemblies. it appears that they warp early in their lifespan. i noticed a lot of vibration when applying brakes at speeds greater than 40 mph. this started at about 15000 miles and gets progressively worse. several other grand cherokee owners have said to me that they have experienced the same problem. *ak | |||
| 05/15/2001 | |||
| Vehicle had come to a stop, engine running, put vehicle in reverse, and it started backward slower than normal. he then applied brakes to come to a stop, applied brakes, and put vehicle in drive. suddenly vehicle went backward, consumer applied brake hard to get vehicle to stop. no injuries. *ak | |||
| 06/30/2001 | |||
| Vehicle was parked with engine running, emergency brake not applied, and vehicle suddenly went backward. consumer was able to jump in ,and stop vehicle. no injuries.*ak | |||
| 1 | 11/01/1998 | ||
| The vehicle slipped out of park and advanced forward until crashing.*ak | |||
| 02/02/2001 | 2 | 07/01/1999 | |
| Car rolled backwards on slight incline while in park once with engine on and once with engine off. i took it in to my dealer and they said nothing was wrong. today i read about your investigation and since i had a similar problem thought i should file a report. now i always use the parking brake so i'm not sure if there is still a problem.*ak | |||
| 07/09/2001 | |||
| Vehicle was placed in park position and vehicle suddenly disengaged and jumped out of gear into reverse which caused vehicle to accelerate into traffic. consumer has contacted dealer. please provide any further details.*ak | |||
| 01/15/2001 | 1 | 01/28/1999 | |
| When vehicle was in park and was idling consumer went to exit vehicle and walked around the door. she attempted to jump back into vehicle when it started moving in reverse, and she was thrown from vehicle. she suffered bruises, and was almost run over. vehicle was stopped by running into a brick mailbox. *ak *slc | |||
| 04/15/2000 | |||
| Vehicle indvertently jump out of gear into reverse and ran into a tree; dealer was notified. feel free to provide any further information.*ak | |||
| 07/06/2001 | 1 | ||
| Vehicle jumped out of park into reverse and hit another vehicle. consumer was not in vehicle when this happened.*ak *slc | |||
| 07/30/1999 | |||
| Pe 01 021: vehicle was parked and idling, when it jumped out of gear into reverse and ran into a tree with 6 year old son in the vehicle. no injury was reported. dealer/manufacturer were not notified at this time. feel free to provide any further information on this matter.*ak | |||
| 12/05/1999 | 2 | 10/01/1999 | |
| 1st occurrence - placed vehicle in park on a flat parking lot, removed keys, an dwent into restaurant. approximately 30 minutes later, waitress asked if any of us drove a new jeep, jeep rolled approximately 2 feet out of the parking space. gear shift was found in drive. have witnesses. 2nd occurrence - placed vehicle in park on level part of driveway, removed keys from ignition, removed packages from the rear of the vehicle, closed hatch, went into the house, immediately went back outside and vehicle was not in driveway. vehicle rolled out of the driveway, across the street, down a 75 feet enbankment into a creek. do not know how much damage vehicle incurred. crysler refuses negligence due to not having emergency brake set. crysler wants my insurance to pay for the damage. gear shift moves without pressing release button and keys are removed from iginition. i have this documented on video, and i have several witnesses. visited several jeep dealership in kansas city not one emergency brake was set in this particular vehicle. *ak | |||
| 09/07/1999 | |||
| After parking vehicle on an incline, shifted into park and shut off. suddenly the vehicle rolled backwards down the incline, consumer tried to jump in and stop vehicle, and was crushed by the left front wheel. dealer has been contacted. *ak | |||
| 08/16/1999 | |||
| Automatic transmission malfunctioned, causing it to jump out of gears and could result in a crash. also vehicle was on and in park position and the occupant was standing outside of the vehicle when it jumped out of gear and accelerated. occupant had to jump into the vehicle and stop it. dealer will replace the transmisson system. please provide further information and vin#. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 12/02/2002 | 56000 | 8 | 10/01/2000 |
| Exhaust manifold gasket over heated and burned up in turn had caused over heating in the torque converter. this led to transmission failure. keyless entry lock had malfunction also.*jb | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 07/12/2005 | 103743 | 4 | 06/19/1999 |
| Failure of the rear axle seal/bearings - grease leaking onto the rear brakes (safety hazard) this is the 4th failure on this vehicle - 1) repaired under warranty 2) repaired at cost of $250.71 @ 65,891 miles 3) repaired under 3 way split $200.00 my part @ 78,203 miles 4)failed at 103,473 miles estimated cost of repair $202.58 (not by dealer) told by mechanic at dealer that the falt is in the casting of housing and jeep knows this and will continue to fail. called jeep ( daimlerchrysler) customer assistance and was held on phone for 20 min then was told jeep could do nothing about this other than recommend a different dealer. | |||
| 02/01/2005 | 72000 | 1 | 08/14/2002 |
| I bought a 1999 grand cherokee 4x2 with 55000 miles and now it has 93000 and i have noticed a buzz from the rear that has progressed to a howl or whine. i took it to a local shop and i was told that i need it a complete overhaul of the rear axle and that it would cost me anywhere from $1300 to $1600 to have it done and that most likely it would happen again because even the new ones fail too. i know i am not the only one having this problem since i did a little bit of research and found that other people with even less miles on their jeeps are having this problem too. how can a car with less than 100 thousand miles or less has this kind of problems? how come there is not a recall on this matter? why are we not holding chrysler company responsible for this? is there anything that i can do to have the dealer fix their mistakes? thank you. *jb | |||
| 08/19/2003 | 1 | ||
| Service engine check light came on and dealer indicates it was due to some problem with the trans axle system related to the 4 wheel drive system which i have never used --he said the 4 wheel drive parts are constantly moving and sometimes the parts become defective. *ak | |||
| 03/02/2003 | 90000 | 07/16/1999 | |
| I have a 1999 jeep grand cherokee, i replaced the the rear pinion bearing in april of 2001 and it needs to be replaced again. daimler/chrystler is unwilling to work with me on the repair of this item. have been driving for 30 years and have never repaired this on any other vehicle once, much less twice! | |||
| 1 | 08/28/2000 | ||
| Vehicle has been experiencing problems with the bearings in the rear axle differential, consumer believes that a mechanical failure of this nature, occurring so early in the vehicles life is one that originated from a defect in design, assembly and or materials.*jb | |||
| 07/01/1999 | 3 | 03/01/1999 | |
| Daimler chrysler has been aware of these problems, been on tsb software , but no recall but i have been continued to be mislead and now, i will proceed with either the lemon law or arbitration at this point. for a vehicle that cost $33,000 you would not of expected these types of problems, and when they occur chrysler should own up to its responsibilities and fix the issues, customers have been misleard in thinking there getting a reliable and dependable vehicle and with this last problem i have encounter , there needs to be some justice and compensation for what i have to pay out , but yet i continue to pay my monthly payments .no safety defect mentione din summary. *ak | |||
| Axle malfunctioned; barrons went bad, and had to replace both. also, brakes were replaced three times. please provide any further information.*ak | |||
| 10/20/2001 | 2 | 01/01/2000 | |
| No summary listed for above vehicle. *ak | |||
| 04/07/2000 | 4 | 01/01/2000 | |
| This vehicle has had a clunking noise in the transmission ever since i purchased it. in that time the dealership has said the noise was caused by the ring and pinion which has been replaced. it has been diagnosed as the transfer case chain being bad which was replaced. it has been diagnosed as the rear gears being bad which were replaced. it has been a tsb which was a ball and transmission plate valve which were replaced. they also replaced the transfer case as it was bad. lastly, they removed and reconditioned the transmission. none of these have corrected my car. however, now that it is out of warranty they tell me for approx. $3000 they will replace the rear end as it is bad. | |||
| 09/01/2001 | 1 | 11/15/1998 | |
| Seal on rear differential was leaking, had to be replaced. *ak front bearings were replaced. front wheel hubs were replaced, consumer states basically, the front and rear axles were replaced. *slc | |||
| 02/11/2000 | 01/01/1999 | ||
| Rear axle howls while accelerating when warm and speeds over 40 mph. *ak | |||
| 10/27/1999 | 2 | 05/01/1999 | |
| My issue is with jeep and how they have an issue with gear noise and they are replacing the gears and bearings etc. and the problem still exists. i have been on the internet several times in the last month , and i cannot believe how many people are having the same problems. the list is getting bigger, but the same problems seem to be consistant! i also am having the clunk in my transmission shifting form park to drive or reverse. however the dealer has told me that this is normal . also the gear noise is at an acceptable level as far as they are concerned. they said i can bring my jeep back in if i want and they can replace the gears for the third time ,however the noise is in aprox. 85% of the vehicles that are out their. i am going to file for arbitration,however i have been told that my chances are not good due to the severity of my problem. i , as well as many unhappy customers are pleading with you to do somthing about the jeep co. and either make them fix the problem , make them recall these thousands of vehicles out on the market or i would like my money back so i can take my business some where else. | |||
| 09/26/1999 | 5 | 07/01/1999 | |
| When starting the vehicle and shifting from park to drive the transmission did not feel like it engaged. after not engaging the vehicle was put in park and shifted into drive again. the transmission still did not feel like it engaged. not being sure i started to apply the gas with no forward movement. suddenly when the rpm's reached about 1500-2000 rpm's the vehicle engaged into drive causing my vehicle to hit the parked car in front of it. only minor damage was done since the vehicle to the front was far enough away and i was able to stop just soon enough to only tap the forward vehicle. since the vehicle was new there have been loud banging noises coming from the rear while stopping,after stopping and releasing the brake or without the air conditioning, while stopped and the rpm's fall below 500 rpm's. the bang sounds as if there is tension being released somewhere causing the vehicle to lurch forward. shifting the gear selector (from park to drive and park to reverse etc) is also creating a loud bang and very rough shift,while causing the car to again seem like it wants to take off. to date the dealer either says he can not duplicate or what he does hear is normal. | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||
| 07/12/2005 | 103743 | 4 | 06/19/1999 |
| Failure of the rear axle seal/bearings - grease leaking onto the rear brakes (safety hazard) this is the 4th failure on this vehicle - 1) repaired under warranty 2) repaired at cost of $250.71 @ 65,891 miles 3) repaired under 3 way split $200.00 my part @ 78,203 miles 4)failed at 103,473 miles estimated cost of repair $202.58 (not by dealer) told by mechanic at dealer that the falt is in the casting of housing and jeep knows this and will continue to fail. called jeep ( daimlerchrysler) customer assistance and was held on phone for 20 min then was told jeep could do nothing about this other than recommend a different dealer. | |||
| 04/15/2005 | 125000 | 3 | |
| Rear axle pinion gear and bearing failure due to retaining nut backing off. if left unfounded failure of drive train and rear axle lock up would occur. initial thought by mechanic universal joint was bad. further investigation found retaining nut backed out, ring and pinion gear and axle bearings chewed up as result of nut backing off.*ak | |||
| 03/15/2002 | 1 | 01/01/2001 | |
| Bearings where bad in the differential, mechanic said too much tension on the spring wearing bearings out. dealer commented on having many occurrences of this same problem.*ak | |||
| 06/01/1999 | |||
| Transaxle bearings, and now abs issues including rotor problems. *ak | |||
| 3 | |||
| Transmission would be dragging. would be in right gear, but not pulling. this is a leased vehicle. rear wheel bearings are failing on vehicle. have taken vehicle to dealership 3 times for bearings.*ak | |||
| 11/16/1999 | 6 | 09/29/1999 | |
| While traveling over 60mph vehicle shimmies and shakes. rotors have been turned and replaced several times. *ak the consumer considers the vehicle to be a lemon. the vehicle had been eight times to dealership and was out of service for repairs for 13 calendar days. the problems were window motor failure. bad brake rotors occured five times. noise in the rear of the vehicle due to bearings failure. the vehicle vibrates when brakes are applied. *yh | |||
| 11/15/1999 | 1 | ||
| Front and rear axle bearings failed causing grinding noise. *mjs | |||
| 3 | |||
| 1. front brake rotors had to be replaced 3 times due to warping; 2. driver's side window failed to open properly, and neededed to be replaced twice, and 3. rear drive axle bearing failed. please provide further information. *ak | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||
| 07/12/2005 | 103743 | 4 | 06/19/1999 |
| Failure of the rear axle seal/bearings - grease leaking onto the rear brakes (safety hazard) this is the 4th failure on this vehicle - 1) repaired under warranty 2) repaired at cost of $250.71 @ 65,891 miles 3) repaired under 3 way split $200.00 my part @ 78,203 miles 4)failed at 103,473 miles estimated cost of repair $202.58 (not by dealer) told by mechanic at dealer that the falt is in the casting of housing and jeep knows this and will continue to fail. called jeep ( daimlerchrysler) customer assistance and was held on phone for 20 min then was told jeep could do nothing about this other than recommend a different dealer. | |||
| 11/29/1999 | 42000 | 2 | 04/20/2002 |
| Water pump rear wheel bearings. *ak | |||
| 05/05/1999 | 1 | 04/01/1999 | |
| Rear pinion seal leaking at first oil change -took to dealer - they changed out the whole rear end -noise again in rear -took to dealer they said now it was in the front - took to different dealer - tried to fix - took back vehicle till they could get whole new front and `rear end parts in - this has been over a month ago- while waiting in line vehicle died and restarted - few days later vehicle died three times at high speed restarted but ck engine light stayed on -towed to dealer- they said they replaced crank sensor - noticed new o2 sensor as well - still waiting on other parts - passenger side window does not work - vehicle surges at constant speeds -stick shift hard to shift from park to reverse and drive and visa versa - interior lights dont come on when remote turned on to open vehicle- engine feels and sounds rough- alarm system lights go on and off by themselves- once the dealer gets the parts in i will be taking it back for the 6th time with our new complaints. *ak | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 08/04/2001 | 1 | ||
| Consumer states he placed vehicle in park, and all of a sudden it jumped into reverse, consumer also complained of a banging noise when shifting transmission, but mechanic could not duplicate the problem.*jb | |||
| 12/01/2000 | 2 | 03/05/1999 | |
| On two occasions the vehicle jumped from park to reverse, on one of the occasions the consumer was walking behind the running car when it jumped into reverse and backed into a brick wall causing damage to the rear right corner of the vehicle. nlm | |||
| 02/01/2000 | 1 | ||
| Vehicle was idling in park, when all of a sudden vehicle began moving backwards, vehiclel jumped out of parked and into reverse, vehicle was damaged along with consumers second vehicle.*yh | |||
| POWER TRAIN - CLUTCH ASSEMBLY - PEDAL/LINKAGE | |||
| 100 | 01/01/1999 | ||
| Our 1999 grand cherokee has been experiencing a grinding or thumping sound when turning left. this has just started happening in the past 2 months and doesn't happen when turning right. a loud roar on an initial start up has been happening since the vehicle was new. the clutch fan was replaced once but that didn't help. when this loud roar occurs, the vehicle seems like it is running in low gear. after a few blocks the sound goes away.*ak | |||
| POWER TRAIN - DRIVELINE | |||
| 09/11/2009 | 4000 | 1 | |
| My 1999 jeep grand cherokee limited w/42,000 miles. yes . not a typo . 42,000, orignal owner & scared to death to drive this suv. i have alot of the already problems, that have been reported. had to pay many, w/my own cash. this suv schould have came in 1 color lemon yellow. it is an accident watng to happen. the recent problem is now i have no a/c-heat or defroster. ths is due, to failure of the automatic temp control to work. i t started 1st by intermittently working, till now not working at all, this is just 1 more, to the list , of many other problems. i don't think that it is an coincidence that all my issue have happenned, almost exactly, in the order, of all the other complaints. i can't undestand how a company can get away w/this. this new problem can cost up to $2000, if it is, like previous reported problems, happens to be the blend doors. as a handicapped driver i drive less than 4,000 miles a year. this is the only auto i drive, thus the many, many probs have yet to raise thier head. i have read almost all complaints(too many to read) this suv schould be a total recall, i have never heard more complaints & problems, in my life, for any automobile. this suv schould be studied & reseached, on how not to build an automobile. just read the many complaints here & on the internet. we are not making this stuff up. i don't know how they stayed in business as long as they did. we, the taxpayers, bailed them out. who is bailing out all the owners, of this death-trap? if that is not absurd enuff, many problems could have been repaired, by jeep & still can. what is the purpose, of nhsta, if not to intervene? you have all the complaints. hundreds of them. you have them posted, yet, we taxpayers/owners safety, has been at risk ever since this suv was driven out of the showroom. how did you not make a recall on the rotor/brakes issue which was reported at 3,000 miles? i am so frustrated. is braking problems not a safety issue? please, help us! *tr | |||
| 05/24/2003 | 49000 | 04/12/2001 | |
| In april of 2002 i purchased a used 1999 jeep grand cherokee from a local dealer because it had only 14000 miles on it. i have had to replace the brake rotors and pads due to vibration 2 times. at 46000 miles i put new tires on this to quiet a noise problem. now at 65000 miles the noise is extreme coming from drive train. i was told today there is a defect in the ring/pinion gear assemblies used on the 99/00 model year jeeps. but there has yet to be a recall regarding this condition. i am very disappointed in the durability of the product, as it should have lasted far longer than 65000 miles, especially for the amount paid for it! hopefully chrysler will take responsibility for poor engineering and design quality. but i doubt it. the roaring and howling noise is so loud that you can not hear others talking at road speed, and i am greatly concerned about the safety of the vehicle, but due to the great cost of it, i cannot trade it or afford to repair it because i am on disability!!!!!!!!!! *nlm | |||
| 09/10/2002 | 2 | 05/01/2002 | |
| 4 wheel drive failure on snowy incline vehicle came out of 4 wheel low , lost control of vehicle and vehicle slid backwards at least 75 to 100 ft. into an embankment. prior to this failure, i was coming up snowy driveway the night before and had vehicle in 4 wheel low and vehicle would not make it up hill and slid backwards on me, at that time i thought it was due to my driving however the next day it occurred again and realized that vehicle had kicked out of 4 wheel drive and only rear wheels working. premature wearing of front brake pads and rotors causing vehicle to vibrate, shimmy and squeal when appling brakes. dt | |||
| 10/01/1999 | 4 | 09/01/2098 | |
| Drivers seat breaks loose, door stop cracks, drive line whine over 40 mph. *ak | |||
| 03/03/2000 | 11 | 10/07/1999 | |
| Vehicle would vibrate severely when applying brakes at 35-40 mph, and more severely at higher speeds. vehicle has been to the dealer on eleven occasions, and the problem has reoccurring. *ak the engine makes noise. there was a clunk noise from drive line to reverse. the vehicle would not hold in park. consumer stated that both inner and outer tie rod failed and were replaced. while driving at 85 mph the vehicle makes a growling noise. transmission makes clunking noise when putting in gear. the steering wheel vibrates while going over pumps due to front brake rotors failure, also the steering shock was replaced. *yh | |||
| 07/18/2000 | 2 | 07/15/2000 | |
| When shifting vehicle in reverse it makes a loud noise and vehicle jerks. dealership replaced tranfer case twice, and rebuiltd the driveshaft.*ak the vehicle would not start due to fuel pump failure. driver side wiper blade was worn out. rear differntial was worn, also the rotors were replaced, the fule injection was serviced cleaned the throttle body, power steering fluid was serviced,tires were rotated,pinion bearings, front axles seals replaced. *yh | |||
| 09/27/1999 | 2 | 11/01/1998 | |
| Each malfunction has severely effected the use & safety of the vehicle. dealership is not interested in the problems | |||
| POWER TRAIN - DRIVELINE - CENTER SUPPORT BEARING | |||
| 04/15/2005 | 125000 | 3 | |
| Rear axle pinion gear and bearing failure due to retaining nut backing off. if left unfounded failure of drive train and rear axle lock up would occur. initial thought by mechanic universal joint was bad. further investigation found retaining nut backed out, ring and pinion gear and axle bearings chewed up as result of nut backing off.*ak | |||
| POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT | |||
| 03/18/2003 | 25000 | 10 | 03/15/2003 |
| Consumer complained about a transfer case problem. when driving at approximately 40 mph there was a loud clanking sound coming from the front undercarriage. consumer took the vehicle back to the dealer, and was told the vehicle had dusty brake pads, but that was not the issue. then, consumer was told that the constant velocity joints were leaking. also, consumer was told that the driveshaft needed to be replaced. consumer felt that the dealership did not know what the problem was, and perhaps was covering up the real problem. *ak recall campaign; component: fuel system, gasoline:fuel injection system:injectors. the consumer stated that the vehicle would not start. the consumer stated that the engine had an extended crank before starting. fuel pump assembly and pump crank repair kit installed. the consumer stated that there is a shimmy when the brakes are applied. when sitting at a stop light having the vehicle in gear it vibrates. the left outer cv boot was leaking. the engine light came on. the consumer stated that the transmission slams into gear. *tc | |||
| 11/16/2001 | 2 | 09/01/2001 | |
| Vehicle has several jerks when decelerating and accelerating. brake rotors(4) had to be replaced. brake pads also had to be replaced. u-joint replaced. ring gear and pinion problems. transmission jerking. sunroof vibrations when sunroof is open. overall a nightmare of a vehicle purchase. *ak | |||
| 02/14/1999 | 15 | ||
| Whenever making right hand turns would get a clicking noise in cv joint. vehicle would cutoff without warning. speed not a factor. when in reverse, the vehicle would cut off. had been to dealer 15 times for problem & nothing was found wrong.*ak | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 08/01/2001 | 73000 | 1 | 04/06/1999 |
| There is a loud noise coming from the drive train of the vehicle. believe it may be related to the rear differential. the jeep dealer at the 30,000 mile service put the wrong fluid in and it was driven before i caught it. all the seals under the vehicle leaked again at 59,000 and another jeep dealer supposedly replaced the fluids with the right type. *jb | |||
| 11/22/2005 | 35000 | 1 | |
| Tie rod ends replaced . cooling fan sensor , front wheel bearings, rear differential completely rebuilt, what's next? will never buy a chrysler product again!!!!!!!!*jb | |||
| 07/25/2002 | 57000 | 1 | 05/28/1999 |
| Between years 3 and 5 replaced both tail light assembly units. not covered under extended warranty. problem starting vehicle. took to dealer at least 5 times. dealer kept replacing fuel pump and saying it was bad. problem still occurs. replaced transmission sensor. replaced hood hydraulics. now hearing noise from rear end at any speed. being told by my mechanical that rear end needs to be replaced. *jb | |||
| 04/15/2005 | 125000 | 3 | |
| Rear axle pinion gear and bearing failure due to retaining nut backing off. if left unfounded failure of drive train and rear axle lock up would occur. initial thought by mechanic universal joint was bad. further investigation found retaining nut backed out, ring and pinion gear and axle bearings chewed up as result of nut backing off.*ak | |||
| 01/04/2005 | 25000 | 6 | 11/12/1999 |
| 99 jeep gc limited 30,000 miles. replaced rear end. replaced rotors and pads 3 times. replace transmission sensor. replace hood rams. needs new front differential. *jb | |||
| 11/19/2004 | 40000 | 1 | 11/09/1999 |
| Premature rear differental failure @40,000 miles. *ak | |||
| 09/21/1999 | 16000 | 4 | |
| While driving at any speed the consumer could here a loud rubbing noise coming from the rear end of the vehicle. the dealer examined the vehicle and found that the rear differential was defective. since september of 1999 the differential has been replaced four times. | |||
| 01/01/1901 | 35370 | 1 | |
| Noise in the drive train was the result of a failed differential bearing. *ph the consumer was told that contamination was likely the cause of the failure. *jb | |||
| 04/21/2004 | 3 | ||
| 1999 jeep grand cherokee loredo exhibits the following problems: 1) lurch when shifting from park to reverse along with a noticeable 'thump' noise 2) humming noise at highway speed (65-75 mph) that graduated into a sudden 'pop' noise. this issue caused a loud grinding noise which i am now trying to deal with. dealership informed me that this was a common problem in 1999 and 2000 model year for rear differential due to diffential supplier to chrysler overtorqueing differential components. 3) driver's side door lock failure*ak | |||
| 02/15/2004 | 65000 | 0 | 09/09/2002 |
| I started hearing a grinding noise from the rear of the vehicle, and was told that the rear end had to be replaced. this included the differential unit, along with the carrier bearings, and wheel bearings. | |||
| 12/06/2003 | 46000 | 1 | 10/04/2002 |
| My 1999 jeep grand cherokee (gc) limited 8 cylinder quadradrive has given me nothing but problems since i bought it in october of 2002. i had the transfer seal replaced due to it leaking, the differential makes noise, the all wheel drive does not work (all wheel drive only works in low), and the tires lock up and make a noise when i am turning. it seems that their are other 1999 jeep gc owners out there with the same problem. how about a recall to fix this problem? *la | |||
| 11/17/2003 | 71000 | 1 | 03/15/1999 |
| Excessive noise from rear differential. dealer states components within differential are coming apart and that differential needs to be re-built. my cost is going to be between $1050 and $1300 for repair. i noted several other complaints from other consumers at the nhtsa site. dealer states its a common problem. my previous 1988 jeep did not have this problem. any movement by nhtsa to force a recall or some adjustment from diamler-chrysler or am i just out of luck? *la | |||
| 42000 | |||
| While driving the rear end of the vehicle feels like its dragging on the ground. took to mechanic, and mechanic replaced the differentral. please describe further. | |||
| 04/22/2003 | 1 | ||
| The entire rear differential had to be replaced. *jb | |||
| 09/10/2002 | 2 | 05/01/2002 | |
| 4 wheel drive failure on snowy incline vehicle came out of 4 wheel low , lost control of vehicle and vehicle slid backwards at least 75 to 100 ft. into an embankment. prior to this failure, i was coming up snowy driveway the night before and had vehicle in 4 wheel low and vehicle would not make it up hill and slid backwards on me, at that time i thought it was due to my driving however the next day it occurred again and realized that vehicle had kicked out of 4 wheel drive and only rear wheels working. premature wearing of front brake pads and rotors causing vehicle to vibrate, shimmy and squeal when appling brakes. dt | |||
| 09/15/2002 | |||
| Consumer states that a noise would come from the rear end while driving at multiple speed. vehicle taken to dealer and informed that the rear end of the vehicle needed to be replace. feel free to provide any further information. mr | |||
| 06/27/2002 | |||
| While driving there's a rattling noise. took vehicle to dealer, and they stated it was the differential. please provide any further information.*ak | |||
| 01/11/2000 | 5 | 09/01/2099 | |
| I belive the design/parts/assembly of this entire drivetrain are deffective, resulting in abnormal wear and inevitable premature failure. this, and any other, 1999 jeep grand cherokee exhibit a driveline noise or whine at almost any speed. i do not know exactly what it is, but somethings wrong. the internet is loaded with newsgroup posts from owners that experienced this fault. after many trips to the shop, while still under warranty, the servicing dealer finally explained the noise/whine was prevalent in every car of this model year. i was told chrysler actually had a rating scale in place for the dealers to justify which vehicles they would attempt to repair. my letter to chryslers customer assistance center resulted only in a return phone call with a live with it attitude, which demonstrated their indifference or actually acceptance of this defect. with now over 100k miles, this design flaw has cost well into the thousands of dollars for repairs, not to mention the obvious value loss at the time of trade or resale.*ak | |||
| 05/25/2002 | |||
| There was loud noise coming from the vehicle. when taken to dealer, dealer replaced differential. *ak | |||
| 10/10/2000 | 1 | 06/01/2099 | |
| What a lemon! we are averaging $2000/year in repairs. power windows that stop working, water pump breaks, brake rotors need replacing before brakes wear out, leaking differential, transmission, and now we're told by dealer service department we need a new transfer case. whoever designed/built/sold this vehicle doesn't have much pride in their workmanship. | |||
| 01/01/1999 | |||
| A humming noise is coming from wheel. rear differential is causing heat to build up, and vibration noise.*ak | |||
| 10/16/1999 | 3 | 01/01/1999 | |
| Differential has gone out 3 times, last time past the warranty, need help with this expense lemon.*ak | |||
| 11/16/2001 | 2 | 09/01/2001 | |
| Vehicle has several jerks when decelerating and accelerating. brake rotors(4) had to be replaced. brake pads also had to be replaced. u-joint replaced. ring gear and pinion problems. transmission jerking. sunroof vibrations when sunroof is open. overall a nightmare of a vehicle purchase. *ak | |||
| 01/26/2001 | 2 | 11/21/1998 | |
| Consumer heard a grinding noise while driving vehicle. dealer determined rear differential had to be replaced. when leaving dealership after repair was done, consumer heard the same grinding noise. on 30 jan, 2001 front differential was replaced.*ak *yh | |||
| 05/17/2000 | 3 | 07/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 06/02/2001 | 2 | ||
| Front differentials and the rear differentials and propellar shaft had to be replaced, now experiencing lots of stalling and engine would die whenever coming to a stop, sometime it seems to lunge forward and just die, installed new transmission | |||
| 08/01/2000 | 1 | 11/01/1998 | |
| The seal-axle drive shaft, gear kit center differential, gear kit ring and pinion, bearing-drive pinion, shim-drive pinion bearing, seal-drive pinion, and shim-differential bearing were all replaced.*jb | |||
| While bringing vehicle to dealer to be serviced technician refused to repair vehicle due to rear differential unit being overhalled. please provide further information.*ak | |||
| 09/01/2001 | 1 | 11/15/1998 | |
| Seal on rear differential was leaking, had to be replaced. *ak front bearings were replaced. front wheel hubs were replaced, consumer states basically, the front and rear axles were replaced. *slc | |||
| 06/22/2001 | 1 | 11/03/1998 | |
| The front differential was faulty causing front end noise while driving. nlm | |||
| 07/12/2000 | 2 | 11/03/1998 | |
| On upshift and downshift the vehicle makes a whinning/grinding noise, the dealer replaced the transmission, torque converter also replaced. nlm | |||
| 08/09/2001 | 06/01/1999 | ||
| My 1999 jeep grand cherokee laredo had a new differential install edat 15,000 miles; two new front rotors at 36,000 and should have been done way before this; back brake drum cracked at 36,000 miles; front rotors redone again at 42000 miles; and now the motor at 52,000 miles. we had not indication (noise, etc) of the motor going, i was traveling aroung 5-10 miles per hour turning into our road and it felt like something heavy dropped out of the vehicle, it sounded like metal going through a fan. a piece of the block fell out onto the road and the people at the local dealer said they had never seen any thing like it before. it was like a bomb went off inside the motor. my question -- should chyrsler be responsible for this motor, it will be in the range of $6,000. thank you.*ak | |||
| 07/30/2001 | 4 | 02/01/1999 | |
| Total of 4 total brake(rotor/pad) repairs needed alomg with: rear diff, oil seals, calipers, steering stabilizers, brake lines. all mileage is highway with little brakage.*ak | |||
| I have taken my jeep cherokee numerous times to have an engine knock...a whining noise and a banging noise checked out. everyone except the service people can hear these noises. i was told by a mechanic that used to work for chrysler that they know there is a problem with the engine and the transmission and that they are not acknowledging it. i watched the today show on august 4th and heard about the problems that exist with the transmission on the jeep cherokee and became concerned. i have repeatedly voiced these concerns to the service department and also spoke to a chrysler rep directly in a 3 way conversation. i was told that they would have my complaint on file. the whining and banging noise has now turned into a grinding noise that i am afraid is effecting the power train to the point that it will fail. the service dept. has replaced (unnecessarily) the shocks,the battery, and the drive shaft,saying that this will remedy the problem. it has not> | |||
| 06/19/2001 | 3 | 11/01/1998 | |
| Vehicle experienced major pulsation when braking, the brake and disc rotors were warped, dealer replaced those and a a pad kit, shoe kit parking brake, shoe kit rear disc brake, seal axle drive shaft, and brake shoe and lining assembly, about 6000 mile later, problem returned, brake pads and rotors were replaced along with the shoe kit front disc brake. gear kit center differential, gear kit ring and pinion, bearing -drive pinion, shimdrive pinion, seal drive pinion, and shim differential pinion were replaced. about 12000 miles later, vehicle is experiencing brake pulsation again, dealership is stating the vehicle has rotor runnout front and rear, this will be the fourth set of brakes on this vehicle, consumer states this is a safety hazard that continues to occur. *slc | |||
| 05/20/2001 | 3 | 02/01/1999 | |
| We have had the rotors shaved at 12,000 miles, supposedly replaced at 22,000 miles and started having problems again at 31000 miles car vibrates violently, driver seat belt keeps jamming, the differential had to be replaced and the fuel pump had to be replaced | |||
| 08/01/2000 | 2 | 03/01/1999 | |
| Rear differential rebuilt twice, thus far. dealer indicated common problem on this vehicle. am in process of tradining vehicle in, as i don't want to experience this problem again. having to pay $5,000 for negative equity, but worth every penny. manufacturer should seriously consider recall of vehicle.*ak | |||
| 07/01/1999 | |||
| Been hearing grind noise in rear of car . mechanic says needs differential rebuilt . *ak | |||
| 02/08/2000 | 1 | ||
| Differential side pinion bearings replaced. *slc | |||
| 01/27/2000 | 1 | 03/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 10/31/1998 | 1 | 10/31/1998 | |
| The differential makes humming noise at speeds between 45 to 55 mph. yh | |||
| 09/01/1999 | 1 | 09/23/1998 | |
| Due to a defective rear differential in the transmission which been replaced once, while driving vehicle lunged forward, which may have caused a crash. also, in reverse position there is a loud noise. problem still exists. *ak | |||
| 3 | 10/01/1999 | ||
| None of these things have been fixed to date. dealer was given 2 chances and kept saying they could not see anything. took to another dealer & they said drive shaft, brakes, pinion & gear, back glass all needed replaced. would not work on vehicle because of dealer fraud. bought oct. 1999 new. had been in service since sept. 1998. did not want to get involved. no safety defect listed in the summary. *ak | |||
| 12/01/1998 | 2 | 11/01/1998 | |
| Front brake rotors keep having warping problem; were replaced at about 5000 mi., turned at about 18500 mi., and are again, at 22725 mi. out of round again. terrible noise coming from rear; differential rebuilt with new bushings and noise is beginning to. *ak | |||
| 1 | 07/01/1999 | ||
| Brakes: front end shakes when braking, rotors turned by dealer, but problem continues - dangerous. differential/transfercase: loud clunking noise from rear, 'roaring' noise at speeds of 30-40mph and 65-75mph. engine: stalls(dies out) when idling in gear and when putting gear from park to reverse, delear doesn't know how to fix. vehicle lunges forward when coming to a stop, almost hit vehicle in front - dangerous. idles roughly, rpms go up and down at stops, stalls. steering: pulls to right, dealer says alignment is fine. noise from steering column when turning. ac: lots of water condensed inside of vehicle at passengers feet when ac on, dealer says normal. | |||
| 11/24/1999 | 1 | 02/01/1999 | |
| At 45+ mph a groan noise that is there when pushing accelorator - dealer replace differntial gear twice still have noise; noise at 72 dealer replaced rear drive shaft,ball joint, and other drive line compents - this reduced noise but it is still there; after doing all this now have noise in rear at 20mph (grinding in differential?) also a noise in front that is hard to describe | |||
| 08/09/1999 | 1 | 12/01/1998 | |
| Repeated problems with ac/heat being erratic, will take vehicle in for 4th time. vehicle shuddered, fixed by changing fluid. weather seal fell off. brake shudder fixed by replacement of rotors, etc. engine stalled fixed, but the rev up and lurch at stop is not yet. setting another appointment with service. *ak | |||
| 08/01/1999 | 3 | 07/01/1999 | |
| Several dealerships have not been able to resolve problem. front tires are grinding away the interior wall of the wheel wells. tire is now grinding on steel chasis and beginning to erode itself. chrysler has no solution after 6-8 visits for repair in 4 months. mechanics recommend the car not be driven until a solution can be found due to safety reasons...in the meantime i have purchased a new vehicle i can not drive and neither the dealership nor chrysler will replace the defective vehicle.( dot number: tire size: 245/70/r16 ) | |||
| 04/01/1999 | 1 | 03/01/1999 | |
| Rear-back window leaked,reseal failed,had to remove window and reseal, took 4 days. front differential failed causing front tires to hop during tight turns,diff replaced took 3 days. when stopped at a stop light truck lurches forward almost as if hit from behind, this happens 1 sometimes 2 times at one stoplight, engine revs also increase when this happens, dealer cannot fix. gas tank is very hard to fill the pump stops before it is full and many times gas spills all over truck and pavement causing a fire hazzard, also gas cap is very hard to remove. | |||
| 07/01/1999 | |||
| This vehicle has a loud whine in the drive train at highway speeds (55-70mph). it has quadra trac ii powertrain. the vehicle has been in service 4 times for a total of 19 days over the last 2 months to correct the problem. chrysler seems unable to fix. the internet is littered with complaints about this problem, which seems to be limited to quadra trac ii drivetrains. this is a wide-spread problem. pressure should be brought to jeep chrysler to fix. also, i firmly believe that the dealer knew about this problem, but did not reveal to us. | |||
| 08/27/1999 | 2 | 03/01/1999 | |
| In shop 5 times since purchase and problems still not fixed | |||
| 07/01/1999 | 1 | 11/01/1998 | |
| Since buying the veh, loud differential whine at 45+ mph; front rotors needed to be replaced (warped) at 7500 miles; rear flipper glass leaks; loud grinding noise when pulling away from curb (transfer case fluid replaced after lurching when making tight | |||
| 06/15/1999 | 06/11/1999 | ||
| While making a sharp turn vehicle would shake / vibrate, causing loss of control. also, driveshaft yoke assembly failed. seeking help from nhtsa in this matters, the power train differential unit makes whine noise between 54-65 mph. *yc | |||
| 12/20/1998 | 3 | 11/01/1998 | |
| Excessive gear whine/noise from differentials. front rebuilt twice, rear rebuilt once. dealer ordered new front transaxial unit assembly | |||
| 04/01/1999 | 1 | 11/01/1998 | |
| The automatic transmission failed and had to be replaced after about 6000 miles. there is a lot of noise from the rear, sounds like it is coming from the differential or axle. it is loud enough to be heard over the radio. the front rotors appear to be warped. when braking at highway speeds, the steering wheel shudders. it does not feel safe. *ak | |||
| 12/01/1998 | |||
| No summary listed for this vehicle. | |||
| 10/31/1998 | 1 | 10/31/1998 | |
| The differential makes humming noise at speeds between 45 to 55 mph. yh | |||
| 11/01/1998 | 10/01/1998 | ||
| Vehicle bucks and jumps during low speed turns in forward and reverse. may be related to transfer case: dealer indicated wrong fluids installed at factory. we are concerned about future general failure or possible lockup and crash at highway speeds. | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 03/18/2003 | 25000 | 10 | 03/15/2003 |
| Consumer complained about a transfer case problem. when driving at approximately 40 mph there was a loud clanking sound coming from the front undercarriage. consumer took the vehicle back to the dealer, and was told the vehicle had dusty brake pads, but that was not the issue. then, consumer was told that the constant velocity joints were leaking. also, consumer was told that the driveshaft needed to be replaced. consumer felt that the dealership did not know what the problem was, and perhaps was covering up the real problem. *ak recall campaign; component: fuel system, gasoline:fuel injection system:injectors. the consumer stated that the vehicle would not start. the consumer stated that the engine had an extended crank before starting. fuel pump assembly and pump crank repair kit installed. the consumer stated that there is a shimmy when the brakes are applied. when sitting at a stop light having the vehicle in gear it vibrates. the left outer cv boot was leaking. the engine light came on. the consumer stated that the transmission slams into gear. *tc | |||
| 06/28/2002 | 06/01/2002 | ||
| Clunking and groaning when shifting; drivetrain whins at deceleration; originally, continuous drivetrain whine and loud harmonic drone at speeds over 75 miles per hour - after repairs faint/ continuous clicking noise at approximately 75-83 mph with continuous drive train whine and loud harmonic drone at speeds of 83 mph and above. three trips to dealer for repairs to date (between july 2 and july 26) with each trip lasting approximately one week. owner has driven vehicle for no more than 7 contiguous days without having to leave with dealership for repairs and during this drive time has had to make numerous trips back to the dealer in order for notification/ negotiation on repairs, diagnosis, actual repairs, etc. purchase was made contingent upon dealership making full and complete diagnosis and repairs to drivetrain with warranty of all for a one year period; with all costs to dealer. dealer now is attempting to back out of written agreement - however, negotiations are still being held towards repairs. *ak | |||
| 08/01/2099 | |||
| Rotors on front brakes overheating and warping..dealer cannot seem to solve problem even by replacing with new rotors. terrible vibration when braking. also transmission makes a loud clunking sound when stopped and shifting. last item is that front tires are cupping...dealer stated that is because the vehicle has full time 4 wheel drive. | |||
| 03/15/2002 | 2 | 03/01/1999 | |
| Driveshaft is binding. this is the second shaft to need replacing. the 1st occurred at 27000 miles, and was replaced under warranty.*ak | |||
| 07/01/2001 | |||
| Theere was a clunking noise when stopping. consumer took vehicle to dealer, and they replaced driveshaft. please provide any further information.*ak | |||
| 07/01/1999 | 10 | 06/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 08/01/2000 | 1 | 11/01/1998 | |
| The seal-axle drive shaft, gear kit center differential, gear kit ring and pinion, bearing-drive pinion, shim-drive pinion bearing, seal-drive pinion, and shim-differential bearing were all replaced.*jb | |||
| 07/18/2000 | 2 | 07/15/2000 | |
| When shifting vehicle in reverse it makes a loud noise and vehicle jerks. dealership replaced tranfer case twice, and rebuiltd the driveshaft.*ak the vehicle would not start due to fuel pump failure. driver side wiper blade was worn out. rear differntial was worn, also the rotors were replaced, the fule injection was serviced cleaned the throttle body, power steering fluid was serviced,tires were rotated,pinion bearings, front axles seals replaced. *yh | |||
| 08/01/1999 | |||
| Rotors on front brakes overheating and warping..dealer cannot seem to solve problem even by replacing with new rotors. terrible vibration when braking. also transmission makes a loud clunking sound when stopped and shifting. last item is that front tires are cupping...dealer stated that is because the vehicle has full time 4 wheel drive. | |||
| 3 | 10/01/1999 | ||
| None of these things have been fixed to date. dealer was given 2 chances and kept saying they could not see anything. took to another dealer & they said drive shaft, brakes, pinion & gear, back glass all needed replaced. would not work on vehicle because of dealer fraud. bought oct. 1999 new. had been in service since sept. 1998. did not want to get involved. no safety defect listed in the summary. *ak | |||
| No summary listed for above vehicle. *ak | |||
| 5 | 08/01/1998 | ||
| Vehicle has an unbearably loud whine in drivetrain. constant in steady rpm, increaces with deceleration. after complete warmup (20+miles) noise becomes more metalic, or grinding. dealer has tried changing front drive shaft, insulating coolant lines, changing ring gear and pinion, and changing valves in trans. none worked. | |||
| 06/01/1999 | |||
| Hello nhtsa, i am writing to file a complaint about my 1999 jeep grand cherokee. immediately following the purchase (not lease) of my gc, my wife and i noticed a strong jolt in the rear end of the vehicle whenever we came to a stop. i brought our vehicle back to our dealership 2 times for inspection but each time my dealer, manhattan jeep (a 5-star dealer in new york city) told us that all of the new '99s do that and that all the ones with the v8 do that. that wasn't what i wanted to hear but i thought that it might go away after a few more miles. i now have over 7,000 miles on my vehicle and the problem is getting worse. i have written to customer relations at daimlerchrysler to report my problem. i do have a case number which they've assigned to me. i was told by customer relations that i should try another dealer. since i was getting no satisfaction from customer relations, i called the sales department at difeo chrysler in jersey city, new jersey and spoke to a sales representative. i posed as a potential buyer of a 2000 grand cherokee. i asked about the quality problems that the 1999 model had and i was told by the salesperson that all of the 1999s produced before september 1999 had a defective driveshaft and that they should be replaced. he assured me that the defects had been corrected for the 2000 model year. so now i have customer service denying the problem while the sales department was very well aware of the problem. i now scheduled a service appointment at bayside chrysler-plymouth-jeep in bayside, new york. the service department at bayside immediately knew what the problem was and i was told that i needed a new driveshaft #52099487ac. with such a large number of vechcles affected, shouldn't jeep have notivied owners and not just dealers about the defect? *ak | |||
| 11/24/1999 | 1 | 02/01/1999 | |
| At 45+ mph a groan noise that is there when pushing accelorator - dealer replace differntial gear twice still have noise; noise at 72 dealer replaced rear drive shaft,ball joint, and other drive line compents - this reduced noise but it is still there; after doing all this now have noise in rear at 20mph (grinding in differential?) also a noise in front that is hard to describe | |||
| 11/25/1999 | 1 | 12/01/1998 | |
| No summary | |||
| 10/07/1999 | 1 | 06/01/1999 | |
| Transmission replaced at 2200 mi, persistent driveability problems | |||
| Engine stalled on the highway without warning. dealer had to replace drive plate sensor. problem has occurred again. *ak | |||
| 10/02/1999 | 2 | 09/01/1999 | |
| Problems with the 1999 jeep grand cherokee's driveshaft are well-known among jeep owners, but many dealers, and apparently the manufacturer, are failing to be forthcoming in providing fixes or an official recall. driveshaft on this vehicle binds under many driving conditions, making loud clunking noises and resulting in unsafe vehicle lurching as the driveshaft binds/unbinds. the dealer's first attempt to fix the problem was only temporary - it reappeared within two weeks. dealer now promises a factory fix sometime in january - a totally unacceptable response. *ak | |||
| 04/01/1999 | 1 | 03/01/1999 | |
| Rear-back window leaked,reseal failed,had to remove window and reseal, took 4 days. front differential failed causing front tires to hop during tight turns,diff replaced took 3 days. when stopped at a stop light truck lurches forward almost as if hit from behind, this happens 1 sometimes 2 times at one stoplight, engine revs also increase when this happens, dealer cannot fix. gas tank is very hard to fill the pump stops before it is full and many times gas spills all over truck and pavement causing a fire hazzard, also gas cap is very hard to remove. | |||
| 06/15/1999 | 06/11/1999 | ||
| While making a sharp turn vehicle would shake / vibrate, causing loss of control. also, driveshaft yoke assembly failed. seeking help from nhtsa in this matters, the power train differential unit makes whine noise between 54-65 mph. *yc | |||
| 03/15/1999 | |||
| After coming to a complete stop with the air conditioner off, the vehicle will lunge forward. consumer has determined the cause as the releasing of tension within the driveshaft. consumer has contacted the dealer, dealer stated normal operation . please provide any further details. *ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 06/04/2003 | 3 | 10/11/2002 | |
| Purchased a jeep grand cehrokee last october. in december i had to have the rotors replaced within 1,000 miles of the original replacement, the rotors warped again. i replaced the rotors again in march, by july the rotors had once again warped. the brake company who replaced the rotors both times with new factory parts will not award the waranty of the rotors. they said it is a problem with the 1999 jeep grand cherokees and not their products. i am forced to again pay to have the rotors replaced. this is the third time in less then a year. i have never had this problem with another vehicle i have owned. in addition, the car exhibits a stop and bump every time the vehicle comes to a stop. i have seen this problem addressed with the drive shafts, but apparently even replacing this part, does not cause the vehicle to stop this behavior. lastly, the vehicle is hard to shift from second to third gears. i did not expect to have this many problems with a vehicle first of all that costs this much and secondly that is so new. i am extremely dissappointed. *la | |||
| 100 | 01/01/1999 | ||
| Our 1999 grand cherokee has been experiencing a grinding or thumping sound when turning left. this has just started happening in the past 2 months and doesn't happen when turning right. a loud roar on an initial start up has been happening since the vehicle was new. the clutch fan was replaced once but that didn't help. when this loud roar occurs, the vehicle seems like it is running in low gear. after a few blocks the sound goes away.*ak | |||
| 3 | 03/26/1999 | ||
| Vehicle is having many problems with abs and brakes, on one occasion, front brakes locked up, causing skidding and shaking throughout steering wheel, tsb 879 has been complete, rotors have been found warped several times and have been replaced, brake pads have been replaced, pulsation and vibration are felt due to faulty brakes, however dealer can not remedy problem. torque converter was replaced, consumer states that a noise is in the transmission after driving a while. engine surges while driving at 55 mph and above. *slc | |||
| 12/04/1999 | 6 | 07/01/1999 | |
| This vehicle has many/many inherent problems, it has an enging problem that causes the engine to stop running. we are told that they dont know what the problem is but would like to put co pilot in the car to log a code when the problem occurs, however we have been told that they have had this problem on other cars and have not been able to have the co pilot log in any error codes. so they bought the car back from the owners. it would take quite some time for us to list all of the inherent problems that all these new jeeps have 1999 0r 2000 models. if you could go to the site on the net and type in 4x44u you will be astounded at all the frustrated folks nation wide. the car also has many drivetrain problems to many to list, it is overwhelming. please help us, we worked hard for that $38.000 dollars we gave to chrysler and they are just putting it back on us, the customer's. thank you very much. ken and barb davis. | |||
| Transmission bangs into reverse wieh placed in reverse gear..dealer has no answer for this problem..dealer states they have contacted thie manufacture and have not received a answer... | |||
| 12/01/1998 | |||
| Idle goes up and down at stop. idle goes up and jeep will gain speed without foot on gas. idle goes up and jeep will gain speed in reverse. idle burps at stop and jeep jumps like it was hit from behind. rear end whines while traveling and get louder till 75mph then mostly subsides. transmission was replaced ( for no reason we could tell) to stop whine. whine continues in the rear end. dealer states normal. steering wheel shakes on extreme left or right turns forward or reverse until transmission was replaced. dealer stated shaking was normal. jeep has 2000 miles. | |||
| 01/13/1999 | 01/01/1999 | ||
| 4 wheel drive quadra-drive system exhibits grinding and severe shaking when turning right or left. has been in to dealer for service 2x since purchase on 1/11/99. service manager stated he has 3 other cars with same quadra-drive system exhibiting similar problems. chrusler service bulletin states to replace oil in transfer case with special oil with additive from chrysler. did this 1/29/99, had no effect on problem. | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 03/01/2006 | 91000 | 03/01/2006 | |
| Dt*: the contact stated the vehicle transfer case in the engine shifted from 4 to 2 wheel drive. this has been a problem since the contact acquired the vehicle. the contact also expressed the vehicle overheated, but the vehicle has not been to a service dealer to evaluate or determine the problems.*ak | |||
| 12/01/2005 | 99000 | 2 | 08/12/1999 |
| Dt: the contact stated the four wheel drive was inoperative. the vehicle was taken to the dealership, and they diagnosed a problem as the transfer case. the transfer case will have to be replaced as a direct result of the wrong transmission fluid being used. the contact used the fluid the owner's manual suggested, mopar automatic transmission fluid or the equivalent labeled dexron 3. the dealership stated the fluid being used is red in color and should be amber. both the dealership and manufacturer told the contact the owner's manual has the wrong transmission fluid information. *ak updated 2/7/2006 - *nm | |||
| 06/20/2005 | 60000 | 2 | 07/01/2003 |
| Air condition harness wire repair and controller unit replacement. electrical shortage after repair blamed on battery just replaced last year. paid $5,244.00 and then required to pay $500.00 for new cables and battery after having the vehicle back in my posession for less than 1 hour.shortage after repair blew out battery supposedly. transfer case replaced, brakes, rotors replaced, tires pealing on walls replaced, pinion seal leak and more. | |||
| 03/01/2005 | 3 | 12/01/2001 | |
| 1999 grand cherokee jeep, brake failure and head gasket replaced. *bf the consumer stated while driving and without warning, the vehicle seized up. the vehicle was towed to a garage who replaced the transfer case, rack and pinion, and spider gears. *jb | |||
| 01/18/2005 | 48000 | 1 | |
| While driving 30 mph a loud grinding and clicking noise is produced from the front end. the consumer brought the vehicle to a repair shop and learned that the front drive cuppling from the transfer case malfunctioned. please provide additional information. *nm | |||
| 03/18/2003 | 25000 | 10 | 03/15/2003 |
| Consumer complained about a transfer case problem. when driving at approximately 40 mph there was a loud clanking sound coming from the front undercarriage. consumer took the vehicle back to the dealer, and was told the vehicle had dusty brake pads, but that was not the issue. then, consumer was told that the constant velocity joints were leaking. also, consumer was told that the driveshaft needed to be replaced. consumer felt that the dealership did not know what the problem was, and perhaps was covering up the real problem. *ak recall campaign; component: fuel system, gasoline:fuel injection system:injectors. the consumer stated that the vehicle would not start. the consumer stated that the engine had an extended crank before starting. fuel pump assembly and pump crank repair kit installed. the consumer stated that there is a shimmy when the brakes are applied. when sitting at a stop light having the vehicle in gear it vibrates. the left outer cv boot was leaking. the engine light came on. the consumer stated that the transmission slams into gear. *tc | |||
| 01/01/2004 | 72000 | 1 | 04/01/2002 |
| 1999 jeep grand cherokee - 247j transfer case transfer case failure causing loud knocking noises when accelerating and turning. fluid (dealership certified) was changed twice and driven, but problem persisted. changed clutch pack with new fluid for the 3rd time, but problem persisted. replaced front drive shaft, but problem still persists. failure still exists, but will try changing the chain in transfer case hoping to resolve problem. | |||
| 12/06/2003 | 46000 | 1 | 10/04/2002 |
| My 1999 jeep grand cherokee (gc) limited 8 cylinder quadradrive has given me nothing but problems since i bought it in october of 2002. i had the transfer seal replaced due to it leaking, the differential makes noise, the all wheel drive does not work (all wheel drive only works in low), and the tires lock up and make a noise when i am turning. it seems that their are other 1999 jeep gc owners out there with the same problem. how about a recall to fix this problem? *la | |||
| 11/01/2003 | 1 | ||
| Transfer case issues on 1999 jeep grand cherokee. since i have had the jeep i have had to replace the seals on the transfer case multiple times. to me it appears that there is some sort of defect in its design. the seal will start to leak which causes the transfer case to lock up. this causes a loud thudding noise and the car to jerk when coming to a stop. also, in situations where the car is cold it will not shift correctly causing excessive engine whining and inability to accelerate correctly. *la | |||
| 11/12/1998 | 4 | 10/19/1998 | |
| Transmission transfer case failed. yh | |||