Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SEAT BELTS
00V034000DAIMLERCHRYSLER CORPORATIONfrom 04/15/1999 to 08/20/1999V (Vehicle)20400003/13/2000MFRCHRYSLER GROUP LLC02/04/200002/10/2000
Defect SummaryVehicle description: passenger vehicles. the seat belt shoulder height adjustable turning loop (atl) top mounting bolt was inadequately manufactured.
Consequence SummaryThe affected mounting bolts may not withstand sufficient force to function properly in certain impact situations, increasing the risk of injury to a belted occupant.
Corrective SummaryDealers will replace the shoulder belt height adjuster mounting bolts.
NotesOwner notification began march 13, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
SEAT BELTS - FRONT - RETRACTOR
01V119000DAIMLERCHRYSLER CORPORATIONfrom 12/06/1998 to 01/15/1999V (Vehicle)16168208/20/2001OVSCCHRYSLER GROUP LLC04/11/200104/24/2001571209
Defect SummaryVehicle description: certain van, wagon, pickup trucks, passenger and sport utility vehicles, fail to comply with requirements of fmvss no. 209, seat belt assemblies. the front seat belt retractor may not comply with the requirements of the standard.
Consequence SummaryIf the retractor does not work properly, it will not adequately protect occupants in the event of a crash.
Corrective SummaryDealers will replace the seat belt retractor. owner notification began august 20, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
SEAT BELTS - REAR
98V276000CHRYSLER CORPORATIONfrom 07/15/1998 to 09/15/1998V (Vehicle)1300012/14/1998MFRCHRYSLER GROUP LLC11/04/199811/09/1998
Defect SummaryVehicle description: passenger vehicles. the rear outboard seat belt retractor spring can disengage from the rewind mechanism, disabling the retractor function, and preventing the blet from fitting snugly around the occupant.
Consequence SummaryIn the event of a crash, the occupant may not be properly restrained, increasing the risk of personal injury.
Corrective SummaryDealers will replace these retractors.
NotesOwner notification began december 14, 1998. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEAT BELTS
230380010/13/2000618872Subject regarding seat belt turning loop cover repair. *tt05/03/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
09/11/200940001
 My 1999 jeep grand cherokee limited w/42,000 miles. yes . not a typo . 42,000, orignal owner & scared to death to drive this suv. i have alot of the already problems, that have been reported. had to pay many, w/my own cash. this suv schould have came in 1 color lemon yellow. it is an accident watng to happen. the recent problem is now i have no a/c-heat or defroster. ths is due, to failure of the automatic temp control to work. i t started 1st by intermittently working, till now not working at all, this is just 1 more, to the list , of many other problems. i don't think that it is an coincidence that all my issue have happenned, almost exactly, in the order, of all the other complaints. i can't undestand how a company can get away w/this. this new problem can cost up to $2000, if it is, like previous reported problems, happens to be the blend doors. as a handicapped driver i drive less than 4,000 miles a year. this is the only auto i drive, thus the many, many probs have yet to raise thier head. i have read almost all complaints(too many to read) this suv schould be a total recall, i have never heard more complaints & problems, in my life, for any automobile. this suv schould be studied & reseached, on how not to build an automobile. just read the many complaints here & on the internet. we are not making this stuff up. i don't know how they stayed in business as long as they did. we, the taxpayers, bailed them out. who is bailing out all the owners, of this death-trap? if that is not absurd enuff, many problems could have been repaired, by jeep & still can. what is the purpose, of nhsta, if not to intervene? you have all the complaints. hundreds of them. you have them posted, yet, we taxpayers/owners safety, has been at risk ever since this suv was driven out of the showroom. how did you not make a recall on the rotor/brakes issue which was reported at 3,000 miles? i am so frustrated. is braking problems not a safety issue? please, help us! *tr
07/01/20031409/20/1999
 Broken window motor, seat belt mounting bolts, leaking rear shock absorbers, etc...*mr the consumer felt jeep should fix the outstanding problems with the axles and the transmission and give a warranty for the power train. the vehicle experienced a noise while in motion. also the broken window lift leaked, the rear absorbers failed, the rear passenger window leaked air, the seat belt mounting bolts failed,and a potential fire hazard on the manifold debris shield, the brake pedal pulsated wildly(front were rotors turned), the passenger window had stuck shut, the exterior mirror had broken off, and the transmission slammed into reverse. there was a buzz in the rear which had progressed to a howl. refer to odi# 10027025 *scc *jb *jb *jb *cb
1009/20/1999
 Problems with failing axles and transmission. *mr the consumer felt the manufacturer should fix the outstanding problems with axles and transmission and give a warranty for the power train. the vehicle experienced a noise while the vehicle was in motion. also the window lift leaked, the rear absorbers, the rear passenger window leaked air, the seat belt mounting bolts, fire hazard on the manifold debris shield, brake pedal pulsated wildly(front rotors turned), the passenger window had stuck shut, the exterior mirror had broken off, and the transmission slammed into reverse. there was a buzz in the rear which had progressed to a howl. refer to odi# 10029353 *scc *jb
04/29/2003109/01/2002
 Although we have not been involved in an accident ourselves, i have a 1999 jeep grand cherokee and would like the seat belts replaced due to the number of fatalities and injuries related to the generation 3 unlatching problems. i have only one child, a 4 year old daughter, and would be devastated if anything happened to her that could have been prevented. we spent $20,000 on this vehicle and expect it to protect our family. *jb
04/06/20004
 A vibration can be felt in the brake pedal when brakes are applied at any speed. dealer has yet to be contacted. *ak consumer stated when coming to a stop at highway speed, the steerng wheel vibrates, dealer informed consumer that the front rotors were out of round, driver side seat belt cover snapped off.*slc
03/27/2000
 Vehicle taken to dealer for recall 00v034000/ seat belt mounting bolt repairs. later on, consumer learned that recall was done through another dealer/ leon rosser jeep, bessener, al; asking nhtsa to share some light on this matter. *ak
SEAT BELTS - FRONT
01/19/200450000012/08/1998
 We have had many recalls on our jeep,transmission twice rearend three times. the rearend was repaired in2001 and the bearings are going out again and chrysler wants us to pay for the repairs. i was told that chrysler was replacing the complete rearend because it was machind wrong.*ak
SEAT BELTS - FRONT - ANCHORAGE
2
 Consumer finds the seatbelts in vehicle are incorrect. when they buckle up the seatbelts, there are two slots, the male portion of the seatbelt slides in. consumer states;, one obviously, is the correct slot. the other slot, however, is incorrect, and the person finds that upon arrival at their destination, they are incorrectly buckled. (this is life threatening)consumer says that her husband never drives this vehicle did not realize that their son was incorrectly buckled, until they reached their destination. consumer exclaims, he could have been killed and this has accidently happened on several occasions.*scc
02/09/1999512/11/1998
 While driving at 40 mph, and upon pressing down on brake, vehicle shaks very hard, rotors appear to be very worn, vehicle has been taken to dealer approximately 5 times already. *ak consumer also stated there is a ticking noise from engine when starting up,steering damper and drag link assembly were loose,transmission shifts hard into reverse, right rear turn signal bulb was replaced, vehicle began to overheat, right side mirror was cracked,speaker was inoperative, the trim on the door panel was loose, exhaust system was loud, parking brake needed to be adjusted, passenger side seat belt was inoperative, passenger wiper blade was not cleaning the window, keyless entry remote was inoperative*slc
07/01/19991006/01/1999
 No summary listed for above vehicle. *ak
05/20/2001302/01/1999
 We have had the rotors shaved at 12,000 miles, supposedly replaced at 22,000 miles and started having problems again at 31000 miles car vibrates violently, driver seat belt keeps jamming, the differential had to be replaced and the fuel pump had to be replaced
03/08/2000103/03/2000
 Was at a dead stop and was rearended. passenger's rear shoulder belt failed to hold occupant, but lap belt held. *ak
103/03/1999
 Driver is short, therefore seat has to be moved forward, however seat belt can't be latched when drivers seat is in the forward position.
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
06/28/2002
 Consumer could not unlatch rear seat belt. this could have caused consumer to get hurt. cause unknown. dealer notified.*ak
105/01/2002
 Buckles on seatbelts do not receive properly. when fastening buckle there is an allowance for buckle to go into the wrong slot. dealer has seen vehicle. *ak *yh
10/31/2001101/01/1999
 On 10/31/2001, i took my jeep in to my local dealer in response to daimlerchrysler recall notice #978. the work was done satisfactorily; however, the replacement parts that were installed for this recall are not acceptable. the new seatbelt buckle that was installed is significantly inferior to the original equipment. the flap of the buckle is cheap and its poor design causes the fabric belt invariably to roll (i.e., to double-up on itself inside the opening in the metal flap) when the seatbelt is removed. this rolling interferes with the proper deployment and retraction of the belt. worse yet, this rolling will inevitably lead to fraying and weakening of the belt's fabric. i have already noticed the beginnings of the deterioration of the fabric. a frayed seatbelt is a serious safety hazard -- an accident waiting to happen.*ak
SEAT BELTS - FRONT - RETRACTOR
07/29/2002
 Seatbelt retractor is broken. consumer is not able to have seat installed because retractor is broken so dealer will not install. please provide any further information.*ak
05/20/2001302/01/1999
 We have had the rotors shaved at 12,000 miles, supposedly replaced at 22,000 miles and started having problems again at 31000 miles car vibrates violently, driver seat belt keeps jamming, the differential had to be replaced and the fuel pump had to be replaced
 Passenger's restraint retractor malfunctioned, causing occupant to be unrestrained.*ak
03/08/2000103/01/2000
 Our jeep was hit from behind by a commercial van while we were sitting at a complete stop. the impact went mostly threw the trailer hitch on the back of the jeep. my shoulder harness failed to catch at the point of impact. the lab belt did manage to hold me in place. i had mild back pains soon after the accident. the pain progressively got worse over time. i later found that i developed a herniated disc from the accident. this now is going to require surgery to correct. i'm 22 with no previous back problems. the collision didn't seem too sever. the other vehicals speed is unknown. there were 3 other passengers in the jeep at the time. their selt belts worked fine. they are all doing okay.*ak
SEAT BELTS - REAR
03/20/20061460001
 My complaint is regarding my 1999 jeep grand cherokee and the left rear seat belt. the seat belt has worked fine until the other day when it just up and quite working. now the seat belt will not snap back into position. i thought i would check to see if there were any recalls on this and noticed there were recalls on 1999 models like mine, but they did not include my vehicle in this recall. the nhtsa recall # for the rear seat belts is 98v276000. i find this kind of strange that there would be a recall on (1999 jeep grand cherokee) the same thing that i am now having the problem with. i have ordered the part and it is going to cost me $97.45 to get it fixed not including installation. *jb
01/14/2003110/31/1998
 The seat belts in my jeep grand cherokee come un latched, this concerns me because i have two children in car seats. *cb
08/31/2003600001
 The failure of rear passenger seat belt mechanism has allowed the occupant to hit the front seat before locking. *la
1
 Consumer is unhappy with dealers recall repair, excessive time to complete (98v-276). yh