Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 2400701 | 05/18/2001 | 620070 | A customer may experience coler or warmer than desired air temperatures coming from the vehicle hvac system vents. this change in air temperature may occur gradually over time and only on vehicles equipped with the automatic zone control | 07/11/2001 | |
| 242499 | 11/12/1999 | 6089775 | Concerns with the heater a/c system changing to defrost mode when accelerating. *tt | 02/25/2000 | |
| 240699A | 12/17/1999 | 240699 | 6089731 | Information on condensation (water droplets) forming on the exterior of the heater a/c housing and drip on the floor. *tt | 02/24/2000 |
| 240699 | 02/19/1999 | 604094 | Vehicle experiencing condensation that may form on the exterior of the heater a/c housing and drip on the floor. *tt | 04/12/1999 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| 240899 | 05/14/1999 | 606134 | Conditions with whistling sound from heater blower. *tt | 08/10/1999 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 2400104 | 01/20/2004 | 10005603 | New hvac sub-assembly replaces blend or recirc door components. *tt | 03/05/2004 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 240100 | 02/04/2000 | 610020 | Customers may complain of cold driver's feet or inadequate airflow to the driver's side floor. *tt | 04/14/2000 | |
| 240799 | 04/30/1999 | 604981 | Subject regarding reduced airflow from center outlets. *tt | 05/21/1999 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 231000 | 03/03/2000 | 233799 | 610637 | A condition may exist where the front wind may be inoperative, or stuck in the up position. *tt | 05/09/2000 |
| 080300 | 02/11/2000 | 084798 | 609993 | Concerns with erratic operation of the power door locks, remote keyless entry system, power windows or power mirrors. *tt | 04/12/2000 |
| 233799 | 09/24/1999 | 607955 | Conditions with window regulator sticking at top of travel. *tt | 10/19/1999 | |
| 231599 | 05/21/1999 | 606053 | Customer may complain that the front power window tilts or tips forwrad in the opening when raised. *tt | 08/06/1999 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 2301502 | 04/01/2002 | 2302701 | 634077 | Subject regarding outside rearview mirror glass replacement. *slc | 09/27/2002 |
| 2302701 | 09/21/2001 | 2303400 | 625650 | Subject regarding outside rearview mirror glass replacement. *tt | 11/30/2001 |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 234499 | 11/05/1999 | 6089796 | Experiencing a water leak at the rear of the sunroof when the vehicles is in an automatic car wash. *tt | 02/25/2000 | |
| 082099 | 06/18/1999 | 606106 | Subject regarding revised sun roof express open position feature. *tt | 08/09/1999 | |
| 236098 | 12/11/1998 | 603159 | Some vehicles may exhibit a condition where the sunshade fabric delaminates from the substrate along the edeges of the sunshade. *yc | 02/05/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 10/14/2011 | 120000 | ||
| Hvac doesn't change temperature. blender doors are broken. found out it's a common problem in 99-04 jeep grand cherokees and they've updated the parts to replace. problem is, labor costs around $1500 to fix the hvac. there should be a recall for this as i can't drive in the winter without heat, won't be able to see while driving without a defroster!!! | |||
| 11/05/2010 | 103000 | ||
| Visability: defroster/defogger system. windshield blower. cold air out the passenger side and visability is decreased. i have had this fixed once when i bought the jeep 6 years ago. | |||
| 04/10/2009 | 225099 | ||
| Visibility: defroster/defogger system:windshield:blower | |||
| 09/11/2009 | 4000 | 1 | |
| My 1999 jeep grand cherokee limited w/42,000 miles. yes . not a typo . 42,000, orignal owner & scared to death to drive this suv. i have alot of the already problems, that have been reported. had to pay many, w/my own cash. this suv schould have came in 1 color lemon yellow. it is an accident watng to happen. the recent problem is now i have no a/c-heat or defroster. ths is due, to failure of the automatic temp control to work. i t started 1st by intermittently working, till now not working at all, this is just 1 more, to the list , of many other problems. i don't think that it is an coincidence that all my issue have happenned, almost exactly, in the order, of all the other complaints. i can't undestand how a company can get away w/this. this new problem can cost up to $2000, if it is, like previous reported problems, happens to be the blend doors. as a handicapped driver i drive less than 4,000 miles a year. this is the only auto i drive, thus the many, many probs have yet to raise thier head. i have read almost all complaints(too many to read) this suv schould be a total recall, i have never heard more complaints & problems, in my life, for any automobile. this suv schould be studied & reseached, on how not to build an automobile. just read the many complaints here & on the internet. we are not making this stuff up. i don't know how they stayed in business as long as they did. we, the taxpayers, bailed them out. who is bailing out all the owners, of this death-trap? if that is not absurd enuff, many problems could have been repaired, by jeep & still can. what is the purpose, of nhsta, if not to intervene? you have all the complaints. hundreds of them. you have them posted, yet, we taxpayers/owners safety, has been at risk ever since this suv was driven out of the showroom. how did you not make a recall on the rotor/brakes issue which was reported at 3,000 miles? i am so frustrated. is braking problems not a safety issue? please, help us! *tr | |||
| 12/10/2008 | 1 | ||
| In just the last month we have lost heat completely in our jeep. it start blowing out cold air on the driver side and now is blowing cold air on the driver side and passenger side as well as the defrosting vents all the time. we have no heat at all. we have not tried to repair it yet as it going to be costly. *tr | |||
| 01/01/2006 | 1 | ||
| 1999 jeep grand cherokee blend doors are failing to provide heat or defrosting. concerned about visibility and numbness. unbelievable amount of complaints on this to the company. *tr | |||
| 02/15/2007 | 1 | ||
| I have a 1999 jeep grand cherokee and i noticed that my a/c blows mildly cold air. i recharged it thinking that it needed freon but that wasn't the case. this winter i noticed that my heat was not as hot as it should be. new england winters can get into the single digits and the lack of heat can make it almost impossible to defrost the windshield, making visibility very poor. after doing research on the web, i found out that my problem is all too common with jeep cherokee owners. it seems that jeeps have faulty blend doors made of cheap plastic and they almost all break. the repair requires removal of most of the dashboard and can lead to estimates leading anywhere between $1,000-$1,800. daimler chrysler is aware of the problem with the faulty devices and fails to accept the responsibility and post a recall on this issue. *tr | |||
| 07/10/2008 | 151330 | 1 | |
| I noticed that my air flow through the a/c and heater was not working - no air flow. it seems permanent - no air flow. i can hear the fan, but no flow of air - no matter what setting (defrost, floor, front side). what is worse, when my windshield fogs up, i have no visibility due to no windshield blower flow. i have not fixed it since it seems to be a widespread problem inherent with the jeep design, and i believe jeep should fix it. *tr | |||
| 12/19/2008 | 125000 | 1 | |
| 1999 jeep grand cherokee has cold air blowing out on the drivers side and dash board but has hot air blowing out on passenger floor side. i cannot defrost my windshield and this has caused me to pullover while driving du to loss of visibility. i performed various test and found that when testing the azc the fault codes i get are 47 = left temperature door not responding and 54 = left temperature door travel too large. after reviewing several sites and talking with a few mechanics it seems to be that the blend doors are broken. i cannot believe how many failures about this i have read and there is no resolution. this is something that is a safety hazard especially here in the northeast. i am also a firefighter and in the middle of the night when i am called to a fire, accident with someone trapped, or some other emergency, i expect my vehicle to work properly and at the least provide heat to defrost for visibility. i cannot understand why this has not been addressed and why it is not considered a serious failure. in these times of poor economy you would expect corporations to treat loyal jeep owners with consideration and address their issues. i would like an answer as to why this has not been addressed and what is required to repair it. i am also sick to hear that dealers are charging over $1000 to fix a design flaw. i would hope you consider this an important issue because i consider my defroster important when i respond to rescue someone out of a burning building or cut them out of a tangled vehicle. time and life is of the essence to save and i don | |||
| 03/16/2008 | 140000 | 1 | |
| I have a 99 grand cherokee and all of a sudden one day last march. the passenger side air started to blow out cold air and the driver side was blowing out cold. the temperature was both on 80. now this winter. you can not get the heat to switch from the front vents to the floor or defrost. *tr | |||
| 12/03/2008 | 105000 | 1 | |
| I own a 99 jeep grand cherokee limited, and as i have come to find out my problem is all too common. in the middle of a freezing nebraska winter the heat stopped working! not only is did my heater core go out, the apparently the blend door is also not functioning correctly. the combination of problems is likely to cost well over a thousand dollars to fix! after researching and finding out how common this problem is . . .i've decided i'll never buy a jeep again! the of people this is happening to is unacceptable and something needs to happen otherwise i would advice every jeep owner to get rid of their car before 75,00 miles. the problem can become dangerous because the defrost/defog function is completely gone when this happens, reducing or eliminating visibility. *tr | |||
| 10/16/2008 | 90000 | 1 | |
| Heat and air worked fine. in october on a cold night i decided to use my heat and it blew cold air! this happens everytime i go to use my heat. it doesn't matter which vent it is blowing from the heat comes out cold. has not fixed yet due to repair costs equaling over $1000.00 and i cannot afford that at the time. guess i will just have to drive around in -8 temperatures with ice on the inside of my windshield..thanks jeep *tr | |||
| 12/20/2004 | 71000 | 1 | |
| I have had an issue with the heating and cooling unit on the dual zone control in the past, about 4,500 miles ago, and took it into the dealership to have them fix the problem. i took it into get repaired because it was not fogging or defrosting my vehicles windshield and i was unable to see during the winter when i was driving up to colorado and had to stop every few minutes to wipe off the condensation. this was a terrifying event since it was snowing on the highway i was traveling on and there were vehicles trying to control their own vehicles which i could not see. at one point when i needed to pull the vehicle over and wipe off the condensation and unfreeze the windshield wipers from the windshield i was unable to see the railing and hit it, thankfully i was only going about 5 mph but i still banged up my bumper a little but at least i didn't die. this is an issue that is obviously due to the poor design of the vehicle since it has now gone out again in less than 5,000 miles. i cannot believe that daimler chrysler has not recalled the parts that cause this problem and are waiting for someone to die from this design before they will do the right thing and recall. it costs more than $800 to repair the first time and i cannot afford to fix this issue just so that i can see the cars that are on the road and the lines to stay in my lane. please help! *tr | |||
| 11/01/2008 | 1 | ||
| Blend door failure. *tr | |||
| 06/01/2008 | 100000 | 1 | |
| Visibility: defroster/defogger system:windshield:blower -on a 1999-2004 jeep grand cherokees. *tr | |||
| 10/02/2008 | 1 | ||
| My 1999 jeep grand cherokee limited's heater control unit has become faulty. the heat does not work on any setting, and outside cold air comes into the cabin with zero control. this is making visibility very poor due to lack of defrosting the front windshield. i brought it to the dealer, and they informed me that it was due to a poor design from the factory. they told me that it was going to cost $1,766.00 plus tax to repair this problem. i feel that there should be a recall issued to fix this problem seeing it becomes a safety risk due to poor visibility. *tr | |||
| 01/10/2008 | 1 | ||
| Blend doors on my 1999 jeep grand cherokee failed, making it impossible to see in most weather (instant fogged windshield w/no way to defog) and blowing cold air instead of hot. this cost over $1000 to fix, as removal and replacement of the doors is very time-consuming (whole dash must be removed). *tr | |||
| 10/01/2007 | 88000 | 1 | |
| There is no heat from my passenger side in my 1999 jeep cherokee. i took it to the dealer it is the blend door very expensive to fix over $1200.00. i called jeep and they know that there are problems but said they have not been told to recall. this is a safety issue the window fogs up and you can not see while driving! *tr | |||
| 12/15/2007 | 100000 | 1 | |
| I ran into what i thought was a simple heating problem with my 1999 grand cherokee. one day while driving down the road, my car simply stopped blowing hot air. after going to the dealership and spending nearly $600 to have some sort of solenoid replaced, i realize after pulling out of the lot that only my passenger side will blow hot air. i called the dealership back, and they told me that it was a problem with the blend doors, and will likely cost between $1,000 and $1,500 to fix. the repair requires a complete disassembly of the dash and steering column (around 10-12 hours for a full repair, according to the shop). i began to look around online to see what else could be done. to my surprise, nearly every jeep message board was flooded with posts about this exact problem. the engineering of the part virtually ensures that it will fail; the calibration phase (every 20 or so start-ups) forces the plastic part to its limits and eventually breaks. every dealership or auto repair shop that i contacted said that virtually every 1999 and newer grand cherokee has, or will have, this problem. the issue isn't paying for car repair; every car has problems that we as consumers will need pay to get fixed. the problem is that the engineering of this part causes it to fail, and now i'm stuck not being able to defrost my windshield in the winter, or now in springtime when it rains. there is no doubt in my mind that this has already, or will cause in the future, accidents from people not being able to see. many people, including myself, would rather drive down the road while wiping the windshield with a rag... than pay $1,500 to get it fixed. for many people, spending that $1,500 isn't even an option. *tr | |||
| 03/01/2007 | 170000 | 1 | |
| The heating / cooling system in my 1999 jeep grand cherokee limited stopped working. now it currently only blows hot air from one vent (driver's side, mid-level). every other vent in the vehicle blows only cold air. the air conditioning system does not work whatsoever. neither of the temperature control switches work (for passenger / driver side). i have read on the internet that this seems to be quite a problem for this model jeep. i have gotten quotes to repair the problem and it will cost over $1000. i have done nothing since it is quite expensive and will leave me without my vehicle for some time. the heating / cooling system never works at all. *tr | |||
| 04/05/2006 | 75000 | 1 | |
| Jeep grand cherokee, 1999. blend air door mechanism broke preventing defrosting of the windows. *tr | |||
| 07/01/2003 | 14 | 09/20/1999 | |
| Broken window motor, seat belt mounting bolts, leaking rear shock absorbers, etc...*mr the consumer felt jeep should fix the outstanding problems with the axles and the transmission and give a warranty for the power train. the vehicle experienced a noise while in motion. also the broken window lift leaked, the rear absorbers failed, the rear passenger window leaked air, the seat belt mounting bolts failed,and a potential fire hazard on the manifold debris shield, the brake pedal pulsated wildly(front were rotors turned), the passenger window had stuck shut, the exterior mirror had broken off, and the transmission slammed into reverse. there was a buzz in the rear which had progressed to a howl. refer to odi# 10027025 *scc *jb *jb *jb *cb | |||
| 10 | 09/20/1999 | ||
| Problems with failing axles and transmission. *mr the consumer felt the manufacturer should fix the outstanding problems with axles and transmission and give a warranty for the power train. the vehicle experienced a noise while the vehicle was in motion. also the window lift leaked, the rear absorbers, the rear passenger window leaked air, the seat belt mounting bolts, fire hazard on the manifold debris shield, brake pedal pulsated wildly(front rotors turned), the passenger window had stuck shut, the exterior mirror had broken off, and the transmission slammed into reverse. there was a buzz in the rear which had progressed to a howl. refer to odi# 10029353 *scc *jb | |||
| 19 | |||
| The vehicle experienced the following problems: no horn, interior lights, or door locks, the abs/brakes lights were on, continuous overheating when idled, despite repeated brake work, they were still a problem, the dashlights didn't get bright as normal, hissing noise in the brakes (booster was replaced), blower motor was inoperative along with mode position (replaced blower motor resister wiring harness), front pinion seal leaked and was replaced, there was a broken bolt in the rear stabilizer bar (removed), when the vehicle was placed in drive from park, it shifted hard (replaced driveshaft), the control module was replaced, the brakes pulsated on numerous occasions (tsb was completed), the blower module was replaced, all gauges stopped working,all warning light would come on, the engine temperature climbed higher than normal (replaced the fan power transmitter), the windshield wipers had become inoperative, and the arm had broken (replaced the rear arm). the consumer requested the dealer to back the vehicle. mr scc | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 01/07/2007 | 40187 | 1 | |
| Ac blend doors don't work causing my heat/ac to only work on have the car at a time. in the winter my defroster is only able to defrost half my windshield and the other side has ice cold air coming out the vent witch makes it unable to defrost and causes me to drive with half a defrosted windshield. so half the car gets heat the other half gets ac all winter long no matter what setting you put the system on, this will eventually cause a accident if not addressed. *tr | |||
| 10/15/2009 | 88000 | 1 | |
| The blend doors on my 1999 jeep grand cherokee limited have broken giving me no heat during the winter. i cannot afford to fix the problem as i do not have $1200.00 for fix it. this is a travesty and an indication of just why the american big three are in so much trouble. this vehicle is the worst vehicle that i have personally ever owned. *tr | |||
| 11/10/2004 | 74100 | 1 | |
| Blend actuator doors are stuck open on the passenger side. that's outside air coming in all the time through the defroster, dash vents, foot wells and the rear passenger side foot area. tough in the winter! had the problem while under warranty, but dealer said they couldn't find anything wrong. now, 2 years later, they say it's the blend doors and maybe the evaporator unit also. they quoted $1700. to pull the dash and repair. this is on our 1999 grand cherokee limited with now 117,000 miles. don't want to go through another winter with cold air coming in, and afraid the entire system will fail. with this economy, also don't have $1,700. to put into the truck either. i believe the dealership was aware of the problem first time around. after learning about the on-line chat rooms regarding jeeps , i see that about 20% of all grand cherokee limited and overland owners are having this problem. chrsyler should step up and fix this! *tr | |||
| 12/27/2005 | 115285 | 1 | |
| No incident. faulty parts that every owner will have to repair at some time. the hvac system blend doors fail blowing only cold air. all owner will or had this problem. repair cost for mine was $850.00. this repair may have to be repeated at later dates. *tr | |||
| 10/17/2008 | 123000 | 1 | |
| The heating, air conditioning and defrost ventilation system has a systematic progressive failure. the blend doors started to fail interfering with the ac and defrost and heat on the passenger side. now i have total failure and electrical short that interferes with the speedometer and it was difficult to start and idle, i'm lucky to have gotten home. *tr | |||
| 07/08/2008 | 140995 | 1 | |
| Heater blend door failure heater core failure a/c evap failure. *tr | |||
| 01/14/2000 | 53122 | 1 | |
| Blend door failure in my jeep. blows cold air all the time. *tr | |||
| 01/03/2007 | 1 | ||
| When the heat is turned on in my 1999 jeep grand cherokee, cold air blows out of the passenger-side vents, freezing my passengers. i have read that this is a problem that all 1999-2004 grand cherokees have, and jeep should put out a recall. this is a very expensive repair! *tr | |||
| 10/10/2006 | 1 | ||
| When i bought the vehicle from jeep dealership i was told that there was a problem with ac/ heating unit and it had been fixed. not long after i have no heat and no ac coming out of my passenger side vents. now i have no heat or a.c out of any vents and all i get is outside air. *tr | |||
| 11/10/2007 | 1 | 08/02/2002 | |
| I have a 1999 jeep grand cherokee limited. the blend door is bad and i have no defrost or heat on the driver side of the jeep only cold air. *tr | |||
| 11/02/2007 | 1 | 09/02/2005 | |
| Windshield visibility problem caused by defective blend door on zone control for heater, causing unsafe visibility issue in inclement weather. *tr | |||
| 10/08/2007 | 1 | ||
| Hvac system that breaks on everyone and its not a recall. *jb | |||
| 09/22/2007 | 12555 | 2 | 09/11/2007 |
| 1999 wj grand cherokee limited- blend door problem. i had the bled door problem fixed on my jeep fixed about 40k miles ago. this issue has cropped up again. i travel to the mountains on the weekends and external temp usually get below freezing. last weekend the blend door problem came up suddenly. there is no heat on the drivers side and the windshield defrost functions . due to the windshield being fogged up, i almost drove over the cliff avoiding oncoming traffic. please consider this lack of heat as a safety issue. *jb | |||
| 10/01/2006 | 127000 | 1 | 04/01/2006 |
| 1999 jeep grand cherokee ltd, blend door on hvac/defroster stopped working. *nm | |||
| 10/12/2006 | 50000 | 2 | 06/13/2001 |
| Fogging of windshield due to improper design of the hvac on my jeep. this si the second time it has broken, with only 55,000 miles on my 99 grand cherokee limited. *nm | |||
| 01/01/2005 | 50000 | 999 | 03/01/2002 |
| I have a 1999 jeep grand cherokee, and the passenger side blows hot air even when the temperature of the dual climate control is set lower than the driver. i have read in forums and many other jeep owners have the same problem. *nm | |||
| 01/18/2006 | 1 | 01/18/2006 | |
| Hearter blend door in heater box not turning. *nm | |||
| 10/01/2006 | 120000 | 1 | 08/15/2003 |
| No heat on passenger side - due to the infamous blend door problem. *jb | |||
| 01/09/2007 | 147000 | 100 | 01/04/2007 |
| 99 jeep grand cherokee limited will only blow out cold air. no heat at all. get ac codes of 52, 54, 56 from the diagnostic screen. *jb | |||
| 12/03/2004 | 90000 | 1 | 03/23/2004 |
| Rh side including defrost duct blows out only cold air, making defrost on the rh side difficult. *nm | |||
| 06/17/2006 | 99000 | 1 | 06/08/2006 |
| 1999 grand cherokee limited blend door problem this problem is on every jeep i read about this is a massive error on jeep there should be a recall.thanks, normand. *nm | |||
| 09/28/2006 | 70000 | 1 | 07/07/2006 |
| (1) no warning (2) cold air coming out of passengers side heater vents all the time, also this makes it next to impossible to defrost the passenger side windshield. (3)i was told it cost $1200 to fix this, and i do not have the money right now to do this. *jb | |||
| 12/01/2006 | 1 | 08/15/2004 | |
| I'm having issues with broken blend doors and recirculation doors on my 1999 jeep grand cherokee with the dual zone climate control. *nm | |||
| 01/01/2005 | 1 | ||
| Cold air blows from one side of the dash even when you have the heat turned on making defroster inoperable in the cold. this is extremely dangerous in the cold. dashboard has loud creaking sound coming from its underside when ventilation is turned and creaking from the dash seconds after shutting the engine off. these jeeps are known to have this severe safety issue. *nm | |||
| 10/17/2005 | 104000 | 1 | |
| The contact stated the blower fan stopped working and he could not defrost his windshield. at that time, he could smell an electrical fire. the vehicle was taken to the dealership ,and they determined the wiring harness for the blower motor melted. he replaced the harness and the resister for the blower fan himself. *ak | |||
| 02/01/2000 | 9911 | 9 | 07/01/1999 |
| Within four years approximately 8,000-10,000 miles both front brake rotors had to be turned twice and then replaced. also, both front calipers had to be replaced. this causes vehicle to vibrate and make a grinding noise when braking. dealer and manufacturer were notified, and were unable to locate the cause. *ak the brakes pulsated while driving. the dash vent did not work, and the air only worked through the defrost.*ts the consumer stated the front end of the vehicle felt loose, the dealer discovered the ball joints needed to be replaced. the driver side rear quarter panel was loose*jb | |||
| 09/14/1999 | 5 | 08/04/1999 | |
| Since puchase of vehicle there has been a vibration when applying brakes. took vehicle to dealer, and they replaced rotors. *ak consumer states that recall 00v136/man recall 879 explains the problems vehicle is experiencing, however consumer has been charged for all repairs. after running vehicle with a/c on for longer than an hour, the a/c stops cooling, a/c was blowing through defroster vents, found miscalibrated atc head. vehicle would cut off at idle. right rear window inoperable. crank sensor was replaced. *slc | |||
| 07/05/2000 | 12/01/1999 | ||
| Brake rotors warped, and subsequently replaced with same quality, thus are warped again, causing severe shaking to front end upon braking. mfg. zone mgr refuses to correct situation, stating it is wear and tear, (nhtsa campaign-00v136000). starter drags intermittently upon starting with a complete failure at 500 miles. mfg will not replace starter until it completely fails again. heat is resricted to drivers feet, and high pitched sound is heard as a result of the restriction. mfg. tech service bulletin on file for problem, but dealer calls it normal. remote control memory side view mirrors will not reset to proper positions, thus causing a safety issue, as mirrors are never in the same place twice. dealer observed problem and disregarded same. pittsburgh zone manager contacted by dealer. mgr refuses to do anything, even though safety issues are involved, as with brakes, mirrors, and starting problem. *ak | |||
| 08/01/1999 | 9 | 01/01/1999 | |
| I am an owner of a 1999 jeep grand cherokee limited v8. i have encountered many problems with this vehicle but some have already been resolved under manufacturer's warranty. a couple problems still exist though. one main problem is that my vehicle occasionally stalls out on me at red lights. it idles very slow (@400 rpm) and this is usually when the vehicle fails on me. i'll lose power to the transmission, but all the electrical items will still work, such as the radio and heater. when the engine dies out, the check engine and airbag lights will display. this problem has been brought to the attention of two dealerships but has not yet been resolved. another problem i have is that i will feel a big clunk when i am accelerating, usually when i first start to drive off. the second type of clunk i feel is when i put the vehicle in reverse to drive. i will feel a big bang like somebody had hit me from behind. this will specifically happen during the shift from reverse to drive. the third problem i encounter happens when i have my heater on. i will have the control settings set @80's and the air conditioner will operate. i do not have the setting at defrost mode. it is in regular mode and when i want the heat, the ac plus the heat will trigger. i would greatly appreciate it if these problems were looked into. thank you. *ak | |||
| 07/07/1999 | 9 | 07/01/1999 | |
| Since date of purchase wipers did not function, air conditioner intermittently fails to blow air for periods up to 30-60 seconds. can occur repeatedly, with only seconds in between. overhead computer system repeatedly sounds alarms that the lift gate is open when it is closed. rear defroster comes on at its own whim, and at times will not turn off unless key is turned off. transmission was replaced. on board panic system (integrated with the keyless entry system) goes off at will, sounding the horn and flashing lights. occurs almost continually when vehicle is locked. the body control module was replaced, numerous attempts at investigating the wiring, replacing connectors and sensors have still left us with the defects. the vehicle is well known in the community because it simply cannot be silenced. we have been told that numerous other 1999 and 2000 models of grand cherokees have had similar problems, especially with respect to the transmission which has caught fire when it failed during driving (as related by a jeep dealer service department) we were lucky my husband noticed a problem before it reached the point of no return. please contact if additional information is needed, will be happy to provide whatever it necessary to begin an investigation into the plague known as the grand cherokee. *ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 12/01/2009 | 1 | ||
| Visibility:defroster/defogger system:windshield:blower ... it was suggested that include the prior description but i'm in question. we have had this 1999 jeep grand cherokee in the family for years and the past year the passenger side blows strictly cold air (it has dual air controls) - my nephew owned the jeep prior to our purchasing it from him this past month. he said this has been this way for a while and not sure what to do. in researching the fix, it seems everyone has the same problem and it was suggested to report it to you in hopes that you can help with the fix as it is a costly one from jeep ($1000 - $1500) ... since everyone has this problem it has to be a jeep defect. hopefully you can help us out. *tr | |||
| 06/01/2008 | 100000 | 1 | |
| Visibility: defroster/defogger system:windshield:blower -on a 1999-2004 jeep grand cherokees. *tr | |||
| 11/17/2007 | 62354 | 3 | 10/19/2003 |
| My a/c system on blows cold air, no heat due to blend air door no functioning correctly. also my defroster will not clear my windshield. *tr | |||
| 01/01/2008 | 133000 | 20 | 10/05/2007 |
| Blows cold air and or don't blow. *tr | |||
| 12/01/2005 | 83869 | 1 | 12/15/2001 |
| All of the sudden there was no air blowing out of the inside vents, i took it to my mechanic who explained that the blower quit working and the left side heater quit working as well. my mechanic fixed the blower because it was easily accessible and charged me $200 to fix it but not the heater because he explained he will have to remove the whole front dash and will cost a labor a about $500. i contacted the jeep dealership who explained that services will not be covered under the warranty for this issue. i know a lot of jeep owners who have had these same problems. i am afraid chrysler did not equipped the vehicles with high quality blowers and or heaters. a recall on this issue from the manufacturer is needed! *tr | |||
| 01/01/2005 | 60000 | 1 | |
| 1999 jeep grand cherokee limited heater doesn't work. no heat on either side whatsoever. 116k miles and from the way the seller is responding to my query about it is that its been that way for a while now. have heard that possibly the control module(relay) melts as well which is a reason as to why i smell a faint burnt plastic smell when i turn the air on whether it be heater or a/c it smells. *tr | |||
| 11/04/2006 | 1 | ||
| Blend doors broke for no reason causing the vehicle to blow only cold air. heater doesn't work and what's required is having to rip the dash out and replace the blend doors. *tr | |||
| 06/01/2006 | 130000 | 2 | 11/15/2003 |
| Air conditioning and heater does not work properly. blend door keeps breaking. *tr | |||
| 09/13/2007 | 1 | 11/01/2006 | |
| 1999 jeep grand cherokee limited has a safety defect in the ac/heater system. blending doors mechanism controlling the defogging of the windshield break too easy. replaced once about a year ago and then it has the same problem again. too expensive. when it rains almost got into an accident because of the defogging system failure. *tr | |||
| 03/16/2007 | 60000 | 1 | 03/15/2007 |
| 1999 jeep grand cherokee limited, dual zone heating and cooling. problem is passenger side blows only cold air, will not blow hot. same problem 1,000's others have. *tr | |||
| 10/01/2007 | 121000 | 1 | 05/28/2004 |
| The blower control module is the electronic component responsible for adjusting the fan speed for the hvac on vehicles equipped with the automatic climate control. it is a well known problem that these units fail. it has failed on my vehicle. my own independent mechanic has replaced quite a few of them. the wiring harness and plug that supplies power is not heavy duty enough and it overheats and melts and could cause a fire. it can be further exaggerated if the blower collects debris and draws more current. once it fails the blower will no longer operate. this makes the defroster unavailable, which could create very unsafe driving conditions should the windows fog up. chrysler has a redesigned unit with a new harness so it is obviously a problem they are already aware of. i'm in the process of having the new parts installed and the old parts will be available. here's a write up of how to fix it yourself. http://www.wjjeeps.com/blower_motor.htm *jb | |||
| 08/25/2007 | 49000 | 05/20/2003 | |
| Visibility:defoster/defogger system:windshield:blower | |||
| 06/01/2007 | 100000 | 1 | 06/01/2007 |
| Tl*the contact owns a 1999 jeep grand cherokee. while driving 40 mph, the window became fogged. the heat would not activate to defog the window, therefore the contact's visibility was limited. the dealer stated that the failure was caused by the blend doors. the failure mileage was 100,000 and current mileage was 115,000. | |||
| 06/15/2007 | 20 | 06/01/2004 | |
| Hvac blend door frequently does not operate correctly causing visible issues with the windshield defroster/defogger. *tr | |||
| 05/25/2007 | 50000 | 25 | 07/24/2003 |
| Visibility: defroster/defogger system:windshield:blower dashboard have a loud creaking sound coming from its underside when you turn on your ventilation. there is a creaking from the dash seconds after shutting the engine off, numbers popping-up on your climate control display. hot air blowing from one side of the dash even when you have the heat turned on. your ventilation system may have failed, or, may be in the process of failing. dealer wants 1200 to 1500 for the fix. *tr | |||
| 05/01/2007 | 1 | ||
| In my 1999 jeep grand cherokee limited the blend door for the heating/air conditioning make a ton of noise, and fail quite often. it is a huge problem that is very expensive to fix and every dealer tells me it is a problem straight from the factory. *tr | |||
| 04/28/2007 | 60000 | 1000 | 10/30/2001 |
| Two problems: 1. the blower motor resistor burnt out and the ac/head fan quit working. it was sparking when i managed to disconnect the wire. luckily, i was stopped and could reach it in time - had i been driving its very possible my vehicle would have burnt up. 2. no heat. entire last winter i was forced to drive 2 hours per day constantly wiping fog off my windshield. i was told by a 'mechanic' it was a clogged heater core so i had to put up with it because i did not have the money to fix it at the time. dangerous and cold, but i had no choice. now i am trying to get my vehicle repaired i start researching and find there are entire web sites devoted solely to these two problems. 1. blower motor resistor shorts out. to properly repair you have to replace the resistor and the dashboard wiring harness... very costly!! $600+ 2. no heat due to bad blend doors. $1200+ 3. both of these appear to affect jeeps 1999-2004 year models how can jeep continue to knowingly sale automobiles with 1 - a fire and safety hazard with the faulty resistor? 2 - a safety hazard with no heat due to faulty blend doors? google it... both of these are very well known problems with these vehicles and are not isolated incidents. please look at these two links provided. they just start to scratch the surface of how bad this problem really is. jeep should be responsible for repairing both of these problems as they are both safety issues and they knew about them prior to the sale, not to mention the cost of repairing these items places an unfair burden on the owner since fair trade would mandate these known and recurring defects should have been disclosed prior to sale. these are not rare or isolated incidents, they are known problems jeep failed to disclose or repair. http://www.wjjeeps.com/blower_motor.htm http://www.topix.net/forum/autos/jeep-grand-cherokee/tserat48371icob68/p6 *tr | |||
| 04/17/2007 | 126500 | 1 | 03/31/2007 |
| Visibility: defroster/defogger system:windshield:blower blend door failure - tsb | |||
| 01/01/2002 | 50000 | 1 | 12/01/2000 |
| The automatic hvac system on my jeep grand cherokee has broken. the blend doors that control hot vs. cold air do not function properly. as a result, cold air is blown when hot air is required. this is a known issue that thousands of owners are experiencing on their wj limiteds and overland editions. this can create a dangerous situation by not blowing hot air required to defog the windshield. the issue only occurs on models equipped with the automatic hvac system. *jb | |||
| 03/01/2007 | 8 | 2 | 07/18/2002 |
| Visibility: defroster/defogger system:windshield:blower . heating system continues to fail which presents a safety hazard when i'm driving and the windows become fogged over. some days the defroster works but most of the time it does not. the unit continually blows cold air out even if the heater is on. *jb | |||
| 12/10/2004 | 2 | ||
| Both blend doors and/or hvac door stops have gone out. no, heat which means no window defrosting. *jb | |||
| 08/20/2006 | 1 | ||
| Very unsafe malfunction of the blend doors in my heater mechanism. my father's 2003 has the same problem. heat and defrost air only comes out one side, can't see out all the windshield!!! dealer knows about the problem, says if you only have one bad one, might as well replace them both with the new redesigned parts for $1600 - $1800. help! *jb | |||
| 04/01/2006 | 65000 | 1 | 04/01/2005 |
| Climate control unit faulty, common fault with this vehicle make / type, climate control unit unable to maintain temperature, blows cold when it shouldn't be, i am informed it is a fault with the blend doors, and to repair is very very costly as the whole dashboard has to be removed, parts are available but cost of repair is very expensive. *jb | |||
| 01/25/2007 | 116000 | 1 | |
| The heater fan in my 1999 jeep grand cherokee stopped working and there was a burning smell in the car. mechanic found that the fan resistor (computer) and pigtail that connects to it were burned up. he checked with jeep and there are 3,000 of these items back ordered because this is a problem on many of these vehicles. its winter and 17 degrees in my car i could freeze with my family or my dashboard could catch on fire. *jb | |||
| 01/13/2007 | 51500 | 1 | 05/25/1999 |
| Visibility: defroster/defogger system:windshield:blower ac/heater/defroster blower no longer operates properly. ac self-diagnostic codes indicate temp door/recirc door travel too large. no combination of control settings will make the blower/fan operate. *jb | |||
| 01/15/2007 | 56000 | 5 | 08/15/2005 |
| This is concerning a 1999 jeep grand cherokee limited edition, i am writing due to repeated problems with the defrost control inability to clear or keep clear the windshield. cold outside air blows from the defrost vents, and does not clear the windshield of frost or moisture, or causes moisture to re-freeze. this is caused by the failure of the blend doors in the heating system. this occurs while driving after allowing the vehicle to warm and the windshield to clear. this is a re-occurring problem, the dealers service manager says that all wj series jeep grand cherokees with the dual climate control will have this problem and will cost between $1200 and $1800 to repair and that the repair is not permanent, just a fix until the parts breaks again. at this time this has not been repaired at the advice of the service mgr of my jeep dealer, he recommended filing this complaint as he says there should be a recall on this issue. *jb | |||
| 10/15/2005 | 12 | ||
| The climate control on my 1999 jeep grand cherokee will randomly create loud creaking and crunching noises from under the dash and will cause a sudden drastic temperature change. this causes the defroster not to operate correctly and the windows to instantly fog up. this first occurred in october of 2005 and has happened over a dozen times reducing my visibility sometimes to nothing at all. the dealer cannot find any problems and will not investigate any further. *jb | |||
| 11/06/2006 | 98500 | 1 | 06/25/2006 |
| Blend door broke on passenger and driver vents. blows only cold air. *jb | |||
| 12/11/2006 | 1 | ||
| Blend door failure causing fogging of windshield. *nm | |||
| 11/26/2006 | 100 | ||
| The hvac system on my 99 jeep grand cherokee is faulty. *jb | |||
| 10/15/2006 | 97500 | 50 | |
| Wj jeep grand cherokee blend door breakage/failure visibility: defroster/defogger system:windshield:blower. *jb | |||
| 12/01/2006 | 0 | 1 | 11/03/2006 |
| Defroster/defogger in my 1999 jeep grand cherokee limited is non-functional. the passenger side has no heat at all, but my main concern is the defroster which makes it impossible for me to see out of my windshield now that colder weather is here. *jb | |||
| 06/21/2006 | 61000 | 1 | 11/15/2001 |
| The a/c heat blend doors on my 1999 jeep grand cherokee ltd. with only 61,000 miles have failed and the system only blows cold air. this is very dangerous in winter driving conditions and as i read online it happened to almost 100% of these vehicles after they pass 50k miles. my father has a 2001 and has had the exact same issue. the repair is $1,800 and even the dealership told me it happens to all models 1999 through 2002 or 3. this should be a recall item not a chance for jeep to make money off of a factory defect. *nm | |||
| 03/06/2005 | 107500 | 1 | 03/01/2005 |
| My vehicle has the exact same problem as another vehicle manufactured by the same company (daimler chrysler), that vehicle is a 2002 dodge ram, the nhtsa campaign id number is 03v078000. on my vehicle the connection for the blower motor controller is undersized, with heat from the electrical current the connector loosens and causes the blower motor to cut out, it also causes melting to the blower motor controller itself and the electrical connections. for the mentioned recall daimler chrysler installs a wiring harness overlay, the solution to my problem is the same, they make a wiring harness overlay, the problem however is that the heat from the electrical current damages the blower motor controllers housing and electrical connections, which means that this part needs to be replaced as well in order to correct the problem. the consequences to this failure is that the blower motor becomes inoperable and during times when the defrost is necessary such as cold weather, the blower motor can cut out and reduce visibility. if you read my complaint you'll see it's the exact same problem as the recall i've mentioned. i have researched and investigated this situation thoroughly and am sure it's the same. i only found out about the other recall because i was explaining the problem to my brother who owns a 2002 dodge ram and he told me it sounded exactly the same as his problem that was a recall, so you can see that it clearly is the same problem. *nm | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 10/31/2007 | 140000 | 1 | |
| Automatic climate control temperature control blend doors broke, leaving me without defrost. the windshield was icing up on the driver's side while driving in sleet. *tr | |||
| 01/10/2008 | 85000 | 25 | 06/15/1999 |
| Failure of climate control system - vents get stuck in the wrong position so that system heats in the summer or will not heat in the winter. vents that air comes out of is not controllable with normal knob positions. may only affect one side of car or may affect both. random behavior over many months. *tr | |||
| 12/20/2007 | 116000 | 1 | |
| 99 jeep grand cherokee hvac system failure. blend doors allow ac to be on when the heat is on allowing the windshield to freeze/fog in the winter and fall. the dealer and chrysler knows there is a flaw with all of these cars. makes for very unsafe driving half of the year if you can't see out the windshield. *tr | |||
| 12/16/2007 | 99000 | 1 | 01/07/2001 |
| I have a jeep grand cherokee ltd 1999 with no heat or defrost in driver side was told by dealer it would cost between 1200 and 1500 to fix i am out of extended warranty but i feel this is a safety concern to to defroster not working i know i am not alone with this problem please help!!!!!!!!!!!! *tr | |||
| 10/01/2007 | 121000 | 1 | 05/28/2004 |
| The blower control module is the electronic component responsible for adjusting the fan speed for the hvac on vehicles equipped with the automatic climate control. it is a well known problem that these units fail. it has failed on my vehicle. my own independent mechanic has replaced quite a few of them. the wiring harness and plug that supplies power is not heavy duty enough and it overheats and melts and could cause a fire. it can be further exaggerated if the blower collects debris and draws more current. once it fails the blower will no longer operate. this makes the defroster unavailable, which could create very unsafe driving conditions should the windows fog up. chrysler has a redesigned unit with a new harness so it is obviously a problem they are already aware of. i'm in the process of having the new parts installed and the old parts will be available. here's a write up of how to fix it yourself. http://www.wjjeeps.com/blower_motor.htm *jb | |||
| 05/13/2004 | 62000 | 2 | 09/13/1999 |
| I am not sure this is the correct place for this so if not maybe you could direct me to the proper place for my complaint.i have a 99 jeep grand cherokee about 20 months ago the blend doors in the automatic climate control broke the cost for this was around $1000.00, last month the same problem occured and jeep being aware of the problem updated the part so as to not fail so easily in jan 2004. i still had to pay for a complete repair again. my question is there anyway to get someone involved that can look into this poorly engineered item. sincerely daniel knight. *ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 06/15/2006 | 87000 | 1 | 07/15/2003 |
| Heater failed on passenger side. traced by repair shop to failed hvac blend door. *tr | |||
| 12/15/2007 | 163000 | 4 | 04/15/2006 |
| Loss of heat/ac. *tr | |||
| 11/01/2007 | 1 | 09/01/1999 | |
| My 1999 grand jeep cherokee has the same most common problem of owners who own jeeps from 1999-2004. the heater system blows cold air. daimler/chrysler is aware of the defect but will not cover the expensive cost to fix it. instead they had handed over the cost to us. *tr | |||
| 11/03/2007 | 105000 | 1 | 07/01/2002 |
| I have a '99 jeep grand cherokee ltd. the dual climate control only blows cold air on the drivers side regardless of the temp setting. dealer says it is very common air-blend actuator/door problem and will cost $$$ to fix. *tr | |||
| 11/01/2007 | 11000 | 1 | |
| I have a jeep grand cherokee. the heating unit has failed. it only blows cold air. i went online to check if it was something that i could fix myself because i called two dealers and they all want to charge $1200 or more to fix it. to my surprise, i found several forums and user groups online whereby people have complained of the same failure in their jeep cherokees from year 99-04 models. what they all describe is the exact same problem and experience we had with our jeep. first the passenger side goes out and only blows cold....then a few weeks later, the driver side does the same thing. i can not imagine why a recall has not been issued on this. the manufacturer acts as if this is not a problem. i would challenge someone to go back and look at how many of these have had to be replaced in those model years. it will be a shocking number. *tr | |||
| 11/11/2007 | 70000 | 1 | |
| Heating blend doors 1999 jeep grand cherokee second failure. *tr | |||
| 04/28/2007 | 60000 | 1000 | 10/30/2001 |
| Two problems: 1. the blower motor resistor burnt out and the ac/head fan quit working. it was sparking when i managed to disconnect the wire. luckily, i was stopped and could reach it in time - had i been driving its very possible my vehicle would have burnt up. 2. no heat. entire last winter i was forced to drive 2 hours per day constantly wiping fog off my windshield. i was told by a 'mechanic' it was a clogged heater core so i had to put up with it because i did not have the money to fix it at the time. dangerous and cold, but i had no choice. now i am trying to get my vehicle repaired i start researching and find there are entire web sites devoted solely to these two problems. 1. blower motor resistor shorts out. to properly repair you have to replace the resistor and the dashboard wiring harness... very costly!! $600+ 2. no heat due to bad blend doors. $1200+ 3. both of these appear to affect jeeps 1999-2004 year models how can jeep continue to knowingly sale automobiles with 1 - a fire and safety hazard with the faulty resistor? 2 - a safety hazard with no heat due to faulty blend doors? google it... both of these are very well known problems with these vehicles and are not isolated incidents. please look at these two links provided. they just start to scratch the surface of how bad this problem really is. jeep should be responsible for repairing both of these problems as they are both safety issues and they knew about them prior to the sale, not to mention the cost of repairing these items places an unfair burden on the owner since fair trade would mandate these known and recurring defects should have been disclosed prior to sale. these are not rare or isolated incidents, they are known problems jeep failed to disclose or repair. http://www.wjjeeps.com/blower_motor.htm http://www.topix.net/forum/autos/jeep-grand-cherokee/tserat48371icob68/p6 *tr | |||
| 01/11/2006 | 1 | ||
| Hvac on my 1999 jeep grand cherokee ltd. has failed and the system only blows cold air. this makes the vehicle inoperable in cold days of winter: windshield cannot be properly ventilated. this happens to almost 100% of these vehicles after just 50k miles. and even the dealership says it happens to all models 1999 through 2002 or 3. this should be a recall item, not a tsb! right now it's just a chance for jeep to make an extra $1,800 off of a factory defect. *nm | |||
| 11/18/2006 | 1 | ||
| Blend door failure. cost $1100. *jb | |||
| 12/11/2003 | 42000 | 1 | |
| Heater core had a melt down. as a result, consumer was unable to clear the truck which resulted in poor visibility. this occurred while driving in a snow storm. *ak | |||
| 07/05/2000 | 12/01/1999 | ||
| Brake rotors warped, and subsequently replaced with same quality, thus are warped again, causing severe shaking to front end upon braking. mfg. zone mgr refuses to correct situation, stating it is wear and tear, (nhtsa campaign-00v136000). starter drags intermittently upon starting with a complete failure at 500 miles. mfg will not replace starter until it completely fails again. heat is resricted to drivers feet, and high pitched sound is heard as a result of the restriction. mfg. tech service bulletin on file for problem, but dealer calls it normal. remote control memory side view mirrors will not reset to proper positions, thus causing a safety issue, as mirrors are never in the same place twice. dealer observed problem and disregarded same. pittsburgh zone manager contacted by dealer. mgr refuses to do anything, even though safety issues are involved, as with brakes, mirrors, and starting problem. *ak | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 07/01/2001 | |||
| Driver's side rear window was stuck in upright position until dealer changed regulator hose. since repair of the hose window shakes and leakes. please provide further details.*ak | |||
| 04/27/2001 | 2 | ||
| Rear window had blownout while vehicle was parked. had at least 2 windows slightly open at the time. had happened before in september, 2000. nothing had hit it.*ak *jb | |||
| 07/01/1999 | 1 | 11/01/1998 | |
| Since buying the veh, loud differential whine at 45+ mph; front rotors needed to be replaced (warped) at 7500 miles; rear flipper glass leaks; loud grinding noise when pulling away from curb (transfer case fluid replaced after lurching when making tight | |||
| Consumer was driving approx. 5 mph when backing out of drive way and backed into another vehicle, consumer says ther rear glass is to dark, for correct visiability. the glass is super tinted. (private tinting) the vin.# registers super tint, and consumer inquired about tint at time of purchased. chrysler says tint meet fmvss. | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 11/25/2007 | 1 | ||
| Driver-side window fell into door and will not roll up. upon research online, hundreds if not thousands of other people have had this same problem with faulty parts within the window mechanism. have not done any work or replacement yet. *tr | |||
| 10/20/2005 | 1 | ||
| I have 1999 jeep grand cherokee limited that the rear window is not safe for a child at all my 4 year old son got his hand rolled up between the glass and the rear of the door pillar luckily he screamed before real damage could have been done. i don't know why this was never looked at by jeep cause the grand cherokee has the same body style from 1999 to 2004. *nm | |||
| 06/15/2003 | 82000 | ||
| This is the second time in six months that the seat supports have broken away. i am not a big person and the seat is not often moved. this structural failure of the seat is unusual, when abuse is not present, chrysler should be assistance, when it is apparent that there is a either a design flaw or structural failure. | |||
| 03/14/2004 | 35000 | 2 | |
| Intermittently consumer cannot get the windows to roll up or down. dealer informed the consumer that the window motor regulator needed to be replaced.*ak old regulator was replaced by a new one designed by the manufacturer. *la | |||
| 07/21/1999 | 10728 | 3 | 12/08/1998 |
| Passenger front window regulator failed at 10,728 miles. driver front window regulator failed at 18,670 miles. passenger front window regulator replaced at 31,448 miles. all these instances resulted in the windows not operating for some period of time. *ak | |||
| 04/20/2003 | 29000 | 1 | 12/15/2000 |
| The front electric window on the passenger side stopped working. i can still hear the motor click like it is trying to roll down the window but nothing happens. all other windows work correctly. *la | |||
| 09/18/2003 | 60000 | 3 | 07/08/2002 |
| Had car 1 yr, 62,xxx mi; when we test drove with 36,xxx miles, the brakes shook violently when braking; dealer installed new rotors; 3 months later i replaced brakes; 3 months after that vibrating again - rotors turned and replaced brakes again; brakes are squeaking again now; in shop for third time for transmission problems - slips gears, clunking in low gears, won't shift, surges ahead when stopping; revs up prior to shifting; dealer keeps replacing parts to fix the problem; replaced 2 electrical window regulators (drivers & passengers side). this gorgeous vehicle is a nightmare. *jb | |||
| 01/15/2003 | 86000 | 3 | 09/01/2001 |
| The air bag light was intermittent. *jb the passenger side window and the driver side lock assembly was inoperative. the dealer was not willing to do anything to help. scc | |||
| 09/14/1999 | 5 | 08/04/1999 | |
| Since puchase of vehicle there has been a vibration when applying brakes. took vehicle to dealer, and they replaced rotors. *ak consumer states that recall 00v136/man recall 879 explains the problems vehicle is experiencing, however consumer has been charged for all repairs. after running vehicle with a/c on for longer than an hour, the a/c stops cooling, a/c was blowing through defroster vents, found miscalibrated atc head. vehicle would cut off at idle. right rear window inoperable. crank sensor was replaced. *slc | |||
| 06/29/2002 | 1 | 08/01/2099 | |
| The car is not quite 3 years old and the passenger rear window fails to work. the window is not used often. the daimeler chrysler stated because of teh mileage they would not perform the repair free. my question to daimler chrysler was what does mileage have to do with a window working? either they work or not. i mentioned that there were several tb on the power windows working sporadically.*jb | |||
| 01/01/2001 | |||
| All of the windows in this jeep have stopped working over time. the first time was jan. 27, 2000 (shortly after purchase) rht front window stopped working and regulator was replaced. on april 28, 2000 the passenger front window stopped working and regulator replaced. on october 6, 2000 the passenger front door window stopped working again and the regulator was replaced again. on june 26, 2001 the driver front window and the passenger rear window stopped working and the regulators were replaced. finally on june 4, 2002 the drivers rear window has stopped working. this time the dealership says that the jeep is out of warranty and wants to charge to $217.00 to replace the regulator. the jeep was covered on the other previous instances. i feel that there is an ongoing problem with the windows in this vehicle. i am afraid that one day all of the windows will fail on it making it impossible to get out of this vehicle if i am in an accident or other incidence.*ak | |||
| 10/10/2000 | 1 | 06/01/2099 | |
| What a lemon! we are averaging $2000/year in repairs. power windows that stop working, water pump breaks, brake rotors need replacing before brakes wear out, leaking differential, transmission, and now we're told by dealer service department we need a new transfer case. whoever designed/built/sold this vehicle doesn't have much pride in their workmanship. | |||
| 09/05/2001 | |||
| Within a year had power window motors replaced due to regulator/motor failure. currently, problem appeard to be reoccurring. dealer was notified, and informed consumer vehicle was not covered under a recall, and warranty expired. feel free to provide any further information.*ak | |||
| 07/15/2001 | 10 | 11/01/1999 | |
| Dead battery from overnight flickering of lights. difficulty with lowering/raising right front passenger window, appears to have no power. left headlamp appears to be burned out, when ride over bump it goes on. lights/headlights on dashboard flicker on/off while car is in garage parked. when driving and lights flicker on/off, it appears to get a surge of power and car surges forward.have taken to dealer and they cannot find anything wrong with it.*ak | |||
| 05/20/2001 | 3 | 02/01/1999 | |
| We have had the rotors shaved at 12,000 miles, supposedly replaced at 22,000 miles and started having problems again at 31000 miles car vibrates violently, driver seat belt keeps jamming, the differential had to be replaced and the fuel pump had to be replaced | |||
| 10/17/2000 | 5 | 11/01/1999 | |
| I have taken my car into either courtesy motors in chico california or normandin jeep in chico california. each time, my car was returned to me unrepaired. no safety defect listed in summary. *ak | |||
| 11/16/1999 | 6 | 09/29/1999 | |
| While traveling over 60mph vehicle shimmies and shakes. rotors have been turned and replaced several times. *ak the consumer considers the vehicle to be a lemon. the vehicle had been eight times to dealership and was out of service for repairs for 13 calendar days. the problems were window motor failure. bad brake rotors occured five times. noise in the rear of the vehicle due to bearings failure. the vehicle vibrates when brakes are applied. *yh | |||
| 06/01/1999 | 06/01/1999 | ||
| Have experienced numerous quality problems including the 4 wheel drive grinding and jumping, window function problems, rear washerhose leak into rear compartment, rough transmission into reverse from park, oil gauge failure and engine clicking noise during acceleration. dealer on many occasions says they are normal for the truck to experience and not to worry. i don't believe them. | |||
| 08/19/1999 | |||
| Ongoing problem with power window failure on driver's side door. vehicle been in dealer shop on five occasions, and problem still reoccurring. please feel free to provide further details. *ak | |||
| 05/01/1999 | 1 | 01/02/1999 | |
| Abs light, and brake light came on, indicating a brake malfunction.*ak wiring to the right wheel speed sensor was cut by lower control arm. the vehicle has electrical and suspension problems. driver and passenger side power windows inoperative. fuel pump failed. vehicle is leaking transmission fluid due to pan gasket failure. fuel is leaking from fuel tank due to defective fuel sending unit seal. abs light, air bag lights are on and a/c blinkers are not working due to ignition switch looses. vehicle makes noise due to power steering gear assembly failure. *yh | |||
| 06/16/1999 | 3 | 02/01/1999 | |
| All 4 power windows intermittently will not open. driver's window inoperative for 15 days, parts replaced, now on third repeat of same malfunction. | |||
| 11/25/1999 | 1 | 12/01/1998 | |
| No summary | |||
| 10 | 04/01/1999 | ||
| I will be stopped at a light or in traffic when all of a sudden the rpm's will become very erratic. the needle will jump up and down from 700 to 200 to 0 etc. the vehicle has stalled on several occasions in the middle of traffic almost causing a rear end collision. the problem only happens when the car is in drive, with foot on the brake. been to dealership several times. they have connected a chrysler co-pilot to monitor and record problem. have recorded problem several times. currently waiting for a response. i do know of 3 other people with 1999 grand cherokees that have the same problem. since the vehicle does stall out in the middle of traffic, it does represent a safety issue. since this obviously is not exclusive to me, chrysler needs to fix the problem immediately, or take back the vehicle. again this is a brand new jeep. for the record, i have had other defects with this vehicle, although minor compared to this one. defects include rattles, window motor failures etc. | |||
| 06/12/1999 | 40 | 05/01/1999 | |
| The window on this vehicle has not worked for some time now and i am concerned for the safety of my family. the window does not work at all. i have had this vehicle into our local dealership three times now and they can't seem to fix it nor do they take me seriously. i would appreciate any help i can get. | |||
| 07/19/1999 | 04/01/1999 | ||
| I bought two jeep grand cherokee vehicles in april of '99. in both vehicles, the window regulators have stopped working. i can't roll-down the windows, and the problem can't be fixed immediately, because the parts are on a national back-order list, so other jeep owners must be experiencing similar problems. | |||
| 06/30/1999 | 1 | 05/08/1999 | |
| Driver's side power window does not operate properly, the window does not roll up or down. *ak | |||
| 02/01/1999 | |||
| Our 99 jeep grand cherokee is 4 months old and is nothing but trouble; the transfer case was replaced, the car makes a grinding noise at highway speeds and the dealer thought the replacement of the transfer case would solve the problem. it didn't however. furthermore the gear oil had to be replaced because the car would buck and even stall sometimes when i would make tight turn. furthermore the transmission is sometimes clunking. our power window needs a new motor. the car keeps on pulling to the right and that still hasn't been fixed. we have been very disappointed and wish the lemon law would be a little bit more protective of consumers than car dealers and manufacturers. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 02/11/2002 | 03/01/2000 | ||
| No summary listed for above vehicle. *ak | |||
| 07/05/2000 | 12/01/1999 | ||
| Brake rotors warped, and subsequently replaced with same quality, thus are warped again, causing severe shaking to front end upon braking. mfg. zone mgr refuses to correct situation, stating it is wear and tear, (nhtsa campaign-00v136000). starter drags intermittently upon starting with a complete failure at 500 miles. mfg will not replace starter until it completely fails again. heat is resricted to drivers feet, and high pitched sound is heard as a result of the restriction. mfg. tech service bulletin on file for problem, but dealer calls it normal. remote control memory side view mirrors will not reset to proper positions, thus causing a safety issue, as mirrors are never in the same place twice. dealer observed problem and disregarded same. pittsburgh zone manager contacted by dealer. mgr refuses to do anything, even though safety issues are involved, as with brakes, mirrors, and starting problem. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 02/09/1999 | 5 | 12/11/1998 | |
| While driving at 40 mph, and upon pressing down on brake, vehicle shaks very hard, rotors appear to be very worn, vehicle has been taken to dealer approximately 5 times already. *ak consumer also stated there is a ticking noise from engine when starting up,steering damper and drag link assembly were loose,transmission shifts hard into reverse, right rear turn signal bulb was replaced, vehicle began to overheat, right side mirror was cracked,speaker was inoperative, the trim on the door panel was loose, exhaust system was loud, parking brake needed to be adjusted, passenger side seat belt was inoperative, passenger wiper blade was not cleaning the window, keyless entry remote was inoperative*slc | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 12/20/2004 | 71000 | 1 | |
| I have had an issue with the heating and cooling unit on the dual zone control in the past, about 4,500 miles ago, and took it into the dealership to have them fix the problem. i took it into get repaired because it was not fogging or defrosting my vehicles windshield and i was unable to see during the winter when i was driving up to colorado and had to stop every few minutes to wipe off the condensation. this was a terrifying event since it was snowing on the highway i was traveling on and there were vehicles trying to control their own vehicles which i could not see. at one point when i needed to pull the vehicle over and wipe off the condensation and unfreeze the windshield wipers from the windshield i was unable to see the railing and hit it, thankfully i was only going about 5 mph but i still banged up my bumper a little but at least i didn't die. this is an issue that is obviously due to the poor design of the vehicle since it has now gone out again in less than 5,000 miles. i cannot believe that daimler chrysler has not recalled the parts that cause this problem and are waiting for someone to die from this design before they will do the right thing and recall. it costs more than $800 to repair the first time and i cannot afford to fix this issue just so that i can see the cars that are on the road and the lines to stay in my lane. please help! *tr | |||
| 09/15/2008 | 78000 | 1 | |
| I have a 1999 jeep grand cherokee limited. it has the self diagnostic tool build into the dual zone temperature control. i used the diagnostic tool to evaluate the problems that i was having with my heating and cooling unit of the cabin and got numerous error codes. i have approximately 81,000 miles currently. the major issue that i am having is that i cannot get my unit to blow hot or cold air into the cabin although it will turn on. i took my vehicle into the local daimler chrysler dealership and they charged me a price for fixing this issue which at the time i thought was fair. this last dealership repair was about 3,000 miles ago. after the repair the vehicles heating and cooling unit operated properly until recently. now the system does not operate properly anymore and will turn on but will not blow out any air at all...ever. i have contacted the dealership to find out what the issue is and they stated that they have had a lot of vehicles that have this exact issues and need to replace the original equipment again. after looking online i found a forum on jeepsunlimited.com that has about 25 pages of people with the same complaint. at this time i am in agreement that this is an issue that is related to the original design from daimler chrysler company and needs to be either addressed as a recall or as a lawsuit from the public that has been sold these vehicles. this repair cost me over $800 last time i took it to the dealership and was not even something that could be fixed due to other errors on behalf of daimler chrysler's original design. i am incredibly frustrated and do not know what else to do since repairs of $1,000 every 3,000 miles is out of the question and i am simply driving around with out heat, snow falling, and a pregnant wife! if something happens i will sue. the original parts are not available for review. please contact me if there are any questions and i look forward to some type of resolution to this issue. thank you. *tr | |||
| 11/30/2001 | 15 | 12/01/2000 | |
| Rotors are shot and it seems i'm not the only one, 4 wheel drive will not disengage even after i shift it out of 4 wheel drive (large popping noise when it does disengage). rear wiper works sometimes and othertimes it won't. now i'm being told the transfer case is leaking and needs to be replaced (seal and shaft). at 53,000 miles these items seem ridculous. i've checked around on the internet and it seems like others have the same problems. | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 06/14/2002 | 1 | 06/01/2002 | |
| The rear of the sunroof leaks when in an automatic car wash. the manufacturer was contacted and refused to assist with repair costs.*ak | |||
| 11/16/2001 | 2 | 09/01/2001 | |
| Vehicle has several jerks when decelerating and accelerating. brake rotors(4) had to be replaced. brake pads also had to be replaced. u-joint replaced. ring gear and pinion problems. transmission jerking. sunroof vibrations when sunroof is open. overall a nightmare of a vehicle purchase. *ak | |||
| 08/07/2001 | 1 | 11/03/1998 | |
| Possible sunroof leak caused water in the passenger floor. nlm | |||
| 09/03/2000 | |||
| Electrical sun roof experienced a fire which spread into the interior. local fire department arrived and extinguished the fire. vehicle was towed to dealer. please provide any further details. *ak | |||
| 1 | 11/05/1998 | ||
| The wind drag is not deflecteed properly ,due to design, when the sunroof is open causing roof vibrations and alot of noise inside the cabin of the vehicle. nlm | |||
| VISIBILITY - WINDSHIELD | |||
| 04/22/2002 | 1 | 01/08/2000 | |
| Vehicle was parked and engine running, emergency brake not applied. vehicle suddenly kicked into reverse and took off, 2 young children inside. vehicle ended up in a ditch, no injuries. damage to vehicle unknown at this time.*ak the vehicle has long crank time when cold due to fuel upmp module failure. the right front window mulfunctions but the dealer could not duplicate the problem. yh | |||
| 10/01/1999 | |||
| The car has been out of service nineteen days since 11/99. in three times for three windows being inoperable. front brakes needing to be scuffed and new rotors on four different ocassions. transfer fluid changed from turning noise on four different occasion and transfer case pump being replaced when in stock. fuel pump replaced 16,000 mi. ac problems, worn tires, battery replaced at 19,788.*ak | |||
| 01/01/1999 | |||
| Front/side visibility is restricted due to wide support between front window and side passenger window, i am of average build and drive with my seat almost all the way forward. there is a large blind-spot in this area and several times i have not seen an oncoming vehicle when attempting to pull onto a highway | |||
| 3 | |||
| 1. front brake rotors had to be replaced 3 times due to warping; 2. driver's side window failed to open properly, and neededed to be replaced twice, and 3. rear drive axle bearing failed. please provide further information. *ak | |||
| 08/02/1999 | 5 | ||
| Vehicle has had continuous problem with the transmission slipping and lurching forward at stops. the transmission also intermittently slips and makes loud clunking noises while driving. dealer says that they do not find a problem. despite over 45 days at | |||
| 10/21/1999 | |||
| While driving at night windows are tinted to dark & very hard to see out. was looking out back window to back up & failed to notice another vehicle behind jeep. the tint needs to be lightened. taking vehicle to dealer. *ak | |||
| 04/01/1999 | 1 | 03/01/1999 | |
| Rear-back window leaked,reseal failed,had to remove window and reseal, took 4 days. front differential failed causing front tires to hop during tight turns,diff replaced took 3 days. when stopped at a stop light truck lurches forward almost as if hit from behind, this happens 1 sometimes 2 times at one stoplight, engine revs also increase when this happens, dealer cannot fix. gas tank is very hard to fill the pump stops before it is full and many times gas spills all over truck and pavement causing a fire hazzard, also gas cap is very hard to remove. | |||
| 06/02/1999 | 1 | 09/01/1998 | |
| Strong vibration in steering wheel column when brake is applied firmly at high speed. driver side windows fails to operate. defective wiring harness in rear door causes warning chimes when going over bumps or making sharp turns. *ak | |||
| 12/01/1998 | |||
| Showed distorted windshield to dealer on 4/8/99, who said he would contact chrysler. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 02/09/1999 | 5 | 12/11/1998 | |
| While driving at 40 mph, and upon pressing down on brake, vehicle shaks very hard, rotors appear to be very worn, vehicle has been taken to dealer approximately 5 times already. *ak consumer also stated there is a ticking noise from engine when starting up,steering damper and drag link assembly were loose,transmission shifts hard into reverse, right rear turn signal bulb was replaced, vehicle began to overheat, right side mirror was cracked,speaker was inoperative, the trim on the door panel was loose, exhaust system was loud, parking brake needed to be adjusted, passenger side seat belt was inoperative, passenger wiper blade was not cleaning the window, keyless entry remote was inoperative*slc | |||
| 07/18/2000 | 2 | 07/15/2000 | |
| When shifting vehicle in reverse it makes a loud noise and vehicle jerks. dealership replaced tranfer case twice, and rebuiltd the driveshaft.*ak the vehicle would not start due to fuel pump failure. driver side wiper blade was worn out. rear differntial was worn, also the rotors were replaced, the fule injection was serviced cleaned the throttle body, power steering fluid was serviced,tires were rotated,pinion bearings, front axles seals replaced. *yh | |||
| 11/01/1998 | |||
| When it is cold windshield wiper blades will only touch at the very ends so they don't clear the windshield and you can't see out, even when the windshield and wiper baldes are completely cleaned. this is a very dangerous condition. the dealer has replaced the blades twice but the problem persists. *ak | |||
| 06/01/1999 | 06/01/1999 | ||
| Have experienced numerous quality problems including the 4 wheel drive grinding and jumping, window function problems, rear washerhose leak into rear compartment, rough transmission into reverse from park, oil gauge failure and engine clicking noise during acceleration. dealer on many occasions says they are normal for the truck to experience and not to worry. i don't believe them. | |||
| 06/01/2000 | 100 | 10/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 3 | 10/01/1999 | ||
| None of these things have been fixed to date. dealer was given 2 chances and kept saying they could not see anything. took to another dealer & they said drive shaft, brakes, pinion & gear, back glass all needed replaced. would not work on vehicle because of dealer fraud. bought oct. 1999 new. had been in service since sept. 1998. did not want to get involved. no safety defect listed in the summary. *ak | |||
| 07/01/1999 | 1 | 11/01/1998 | |
| Since buying the veh, loud differential whine at 45+ mph; front rotors needed to be replaced (warped) at 7500 miles; rear flipper glass leaks; loud grinding noise when pulling away from curb (transfer case fluid replaced after lurching when making tight | |||
| 02/01/1999 | 3 | 01/01/1999 | |
| The wiper blades stiffen and lose contact with the windshield, except at the ends, at temperatures below 30 f. the blades will not even clear water from the windshield. stopping and cleaning the blades only works for a few minutes. in order to see where you are going, you must look through the bottom of the windshield. i have been driving in identical winter conditions for over 20 years with subarus and my other jeep and have only experienced this type of problem under extreme conditions. i feel that this is a serious safety problem that jeep needs to address. the dealer says that nothing can be done unless they have a tsb. *mjs | |||