Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
01/17/19991
 No truck
08/04/1999112/01/1998
 Alumn. wheel broke in 2 pieces while driving-rubber stayed on wheel
WHEELS - CAP/COVER/HUB
04/22/1999611/21/1998
 Consumer stated when applying brakes, the vehicle will vibrate, consumer took vehicle to the dealer, and dealer indicated the rotors were warped.*ak. also the rear taillight lens was broke, the lug nut covers were replaced.*slc
WHEELS - LUGS/NUTS/BOLTS
01/07/2004106/14/2002
 Somehow a wheel popped off of my 1999 jeep grand cherokee that i bought used from a certified jeep dealer a year and a half ago (2002). i am unsure how this happened, but all 5 lug nuts broke off, causing the wheel to completely pop off. luckily, i wasn't driving more than 10 mph when this happened. i have never taken my car in to get fixed for anything during the time i owned it. i have taken it in for oil changes and responded to a couple recalls on my car, but that's it. the last mechanic who touched this car was from the jeep dealership where i bought it. currently, the car has 37,000 miles on it. as i said before, i am unsure how this happened. i haven't been in an accident, haven't hit the wheels on anything, haven't rotated the tires, etc. this is a major safety concern for all jeep owners. i'm currently working with the jeep dealership to figure this out and i plan on contacting the manufacturer asap. i want to sure this doesn't happen to me again and i want to be sure other drivers are not at risk. *la
WHEELS - RIM
307/01/1999
 Chrysler is selling all grand cherokees with aluminum rims, which bend when driven off road, it is a 4 wheel drive vehicle. i feel that when i drive back on road, at highway speeds, the tires may come off of the bend rims. chrysler will not replace them with steel rims, nor was even aware that hte rims sold would not work off road.*ak