Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL | ||||||||||||||||
| 99V343000 | DAIMLERCHRYSLER CORPORATION | from 10/26/1999 to 11/05/1999 | V (Vehicle) | 350 | 01/24/2000 | MFR | CHRYSLER GROUP LLC | 12/02/1999 | 12/07/1999 | |||||||
| Defect Summary | Vehicle description: passenger and sport utility vehicles. the passenger air bag inflator assembly contains an incorrect inflator charge amount. | |||||||||||||||
| Consequence Summary | This condition could increase the risk of a passenger occupant injury under certain accident conditions. | |||||||||||||||
| Corrective Summary | Dealers will replace the air bag module with a correct module. | |||||||||||||||
| Notes | Owner notification began january 24, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 082700 | 09/29/2000 | 6092304 | Subject regarding non-deployed airbag handling procedures. *tt | 12/04/2000 | |
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||||
| 083799 | 11/12/1999 | 081798C | 6089800 | Daimlerchrysler corporation is now offerinb airbag on / off switches for selected vehicles. *tt | 02/25/2000 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 04/14/2010 | 110000 | ||
| Tl. the contact owns a 200 jeep grand cherokee laredo. the contact stated while driving 25 mph the air bag light comes on very randomly. this occurs when the steering wheel is turned to the left the air bag light will come on. this can cause the air bag not to deploy during a crash. the contact took the vehicle to the dealer and the dealer performed a diagnostic test and the dealer stated the clock spring in the air bag needs to be replaced. the contact has not called the manufacturer. the contact stated this is a safety issue that needs to address by the manufacturer. the failure mileage was 110,000. jo | |||
| 10/02/2010 | 80000 | ||
| Tl- the contact owns a 2000 jeep grand cherokee. the contact stated the clock spring for the air bag failed. the cruise control, radio and horn are connected to the clock spring and they have failed as well. the dealer inspected the vehicle and confirmed that this is the failure. the vehicle had not been repaired at the time of the complaint. the vin was not available at the time of the complaint.the failure mileage and current mileages was 80000.rl | |||
| 07/24/2010 | |||
| I have a 2000 jeep grand cherokee larado. after i hit 100k miles my airbag light continuously chimes. there seems to be a great deal of jeep users with the same issue. this seems to be an issue with the clock spring sensor. what happens if i don't replace or seek repair for this? is there something that gm can do to recall the part? i am out of warranty but this seems to be an issue with more than just my vehicle. | |||
| 03/03/2010 | 1 | ||
| Airbag warning light keeps going on in my 2000 jeep grand cherokee. *tr | |||
| 04/20/2006 | 50000 | 1 | |
| My car has major problems and i can't afford to fix, then i find the problem that i have is due to the automaker's problem because the car is on recalls for the problems i am having. i received no notices on any recall, and when i got on the web-site to check for recalls there are as many as 10 major problems with my car and jeep. some could cause me to crash or even explode while driving. where are my recall notices? *tr | |||
| 01/10/2007 | 140000 | 2 | 05/05/2005 |
| On jan. 10, 2007, i was in a head-on collision and my air bags did not deploy. the whole front end of my jeep was smashed and i have to get a whole new front clip for it. also, the brakes went all the way to the floor and didn't seem to work properly. i am very upset about these issues and would like to know why the air bags would not deploy in this type of collision. *nm | |||
| 09/14/2006 | 77000 | 1 | 07/02/2003 |
| On september 14, 2006, my wife was involved in a serious accident in our jeep grand cherokee resulting in complete loss of the vehicle and non-life-threatening injuries to her. my two children, ages 3 and 4, were in the vehicle, properly restrained in cars eats and incurred no injuries. she was traveling at approximately 40 mph, accelerating from a stop, and hit the rear end of a truck parked in the middle lane of a three lane major road. the impact totaled the vehicle; however, the airbags failed to deploy. the failure of airbags in a head-on impact at 40 mph would seem to be a serious safety concern for the manufacture and perhaps should be investigated to determine if there is a defect in the model or if this was an isolated incident. *jb | |||
| 02/25/2005 | 35000 | 1 | 09/17/2004 |
| Dt*: the contact stated while attempting to apply brake pressure at 50 mph, the driver lost control of the vehicle which resulted in a crash and the airbags did not deploy. the driver side of the vehicle hit a guard rail and then a bridge rail head on. the driver was wearing a seat belt and sustained injuries. a police report was filed and pictures were taken at the scene. the manufacturer was alerted. | |||
| 11/15/2003 | 43220 | ||
| Vehicle involved in major solo head-on auto accident, airbag system did not work property on driver and passenger sides, and completely fail to function causing severe bodily and neorologic injuries to my son. please help us on this matter. thanks. | |||
| 09/22/2003 | 76000 | 1 | 07/20/2000 |
| Driving 2000 jeep grand cherokee limited when i was involved in head on crash (other driver ran red light). was traveling at about 35 mph. neither driver nor passenger air bag deployed in my vehicle. | |||
| 03/24/2002 | 2 | 04/01/2000 | |
| My son was driving our 2000 jeep cherokee lareado when he was hit on the passenger side from another vehicle on march 25, 2002 at approx. 1:30 pm. the force of this collision push the car towards the left and the jeep went directly into a cement wall head on. fortunately both the driver and passenger had seat belts on, but neither airbags deployed when the vehicle hit the wall. at the time of impact, my son did hit the windsheild, which cause several facial cuts and could of been avoided had the airbags deployed. this malfunction on my vehicle concerns me not only because he could of been more seriously injured, but others in same situations could substain very serious injuries. nlm | |||
| 09/15/2000 | 1 | 08/18/2000 | |
| While driving, vehicle was hit nearly head on by another vehicle that was travelling between 35mph and 45mph, the airbags experienced no deployment, the driver and passenger were both injured in the accident. *slc | |||
| 1 | 11/01/1999 | ||
| Clock spring assembly is mounted between steering column and steering wheel to provide the electrical connection between the steering column and steering wheel for steering wheel mounted switches and the airbag. took the vehicle to the dealer where purchased to have a scraping noise within the steering column fixed that has existed since the vehicle was purchased new. dealer informed me that the clockspring mechanism needed to be replaced as it was broken. clock spring provides electrical interconnection to the horn (which works fine), the cruise control switches (which work fine), stereo controls (which work fine) and the airbag. three of the four systems worked properly as verified through daily use while driving. the only system that cannot be tested by the driver is the airbag system. the computer for the srs is supposed to monitor all system components for proper operation (including the initiator mechanism for the driver side airbag) and provide a failure notification to the driver via a flashing airbag warning light on the instrument panel. no indication of system failure was ever provided by a flashing warning light. dealer would not provide details as to what portion of the clockspring mechanism failed, but since three of the four systems that are connected via the clockspring worked properly, i have to assume the airbag system connection had failed. it is my opinion that this incident needs further investigation, since the obvious result could be failure of the driver side airbag to deploy as required in a collision. *ak | |||
| AIR BAGS - FRONTAL | |||
| 08/02/2011 | 155500 | ||
| Airbag exhibits intermittant behavior. known clockspring defect. | |||
| 08/01/2009 | 1 | ||
| The air bag warning light comes on in my 2000 grand cherokee while i am in idle and in motion. *tr | |||
| 04/20/2006 | 50000 | 1 | |
| My car has major problems and i can't afford to fix, then i find the problem that i have is due to the automaker's problem because the car is on recalls for the problems i am having. i received no notices on any recall, and when i got on the web-site to check for recalls there are as many as 10 major problems with my car and jeep. some could cause me to crash or even explode while driving. where are my recall notices? *tr | |||
| 10/23/2008 | 100000 | 1 | |
| Approximately 3 weeks ago, my air bag light started coming on and alarming while i was driving. i looked in my owner's manual for information. it said i needed to contact my dealer. i did. the dealer, after a 3 hour inspection, gave me a diagnosis. the driver side air bag needs to be replaced. i asked how much this would cost. they gave me an estimate of approximately $1200 parts and labor. in these economic times, there is no way i can afford that. i asked the mechanic what was the worse case scenario if i did nothing. he said, well, worse case, you are driving down the road and the bag deploys. i asked if they could unplug the system...they told me no. i can not afford to have this feature repaired. but, i also am horrified at the possibility of what could happen if the bag does deploy while i am driving. since this is a safety feature, i would hope that the jeep would stand behind it. a recall would help me greatly. *tr | |||
| 06/11/2008 | 171190 | 1 | |
| Parked overnight and when return to get jeep the passenger air bag had deployed. there wasn't any collision or impact. there was evidence of the glove box had been melted and wires burned inside. *tr | |||
| 02/15/2008 | 88000 | 1 | 01/28/2000 |
| I have a 2000 jeep grand cherokee..insurance totaled it..front end collision..air bags did not deploy. car had 88,000...miles. *tr | |||
| 04/17/2007 | 35 | 3 | 02/27/2006 |
| I purchased a 2000 jeep grand cherokee in 2005 from a used car dealer in albuquerque. at that time no recalls or repairs of any safety related defects were revealed to me. i received a recall in novenber 2006 for cooling fan that i had already had done . daimler/chrysler reimbursed me for some of the repairs done. on 4-17-07 i was north bound on unser approaching ladera, traffic was stopped at the red light. i was traveling the speed limit which was posted at 35 mph. i pressed on the brake pedal to begin slowing down and nothing happened. i then slammed my foot down on the pedal it went to the floor and i rear ended a large pickup at the intersection. the air bags did not deploy, and i did not think the seat belt engaged untill i hit the steering wheel with my sternum. my injuries were minor, and i elt the injuries of the person i hit were also minor. the reason i believed thiswas so because i was knocked unconsicience. after some advice from an attourney i checked online for any safty related recalls on the vehicle. i was not surprised to find many. recall # 200002004 was a seat belt recall, recall # 20060313 was a brake system recall, and recall # 19991202 was a air bag recall. there were many more i am sure you were aware off. my concern was for anybody else thatwas driving one of these vehicles with their families in the car. if my wife or daughter had been in the vehicle with me i am sure their injuries would have been more severe. please look into this vehicle, it was not safe. *ak | |||
| 11/13/2006 | 1 | 07/16/2003 | |
| I was in a car wreck involving myself and another vehicle, when a third vehicle chose to stop for no apparent reason in an intersection with a green light. we were traveling at maybe 40 miles per hour. i didn't have enough time to react and ran squarely into the back of the truck in front of me. my airbag failed to deploy. i was wearing my seat belt, but not properly, as the shoulder belt wasn't across my chest. however, when the airbag failed to deploy, my head slammed into the steering wheel, causing injury. i have contusions to my upper jaw, the lower half of my nose, my upper lip, and chin. my front teeth were knocked loose, and it is unknown yet if they will be able to recover, a root canal might have to be done. i broke a finger on my left hand,, when it was also slammed into the steering wheel. the police, emt's, and firemen on the scene were all discussing why my airbag failed to deploy. i feel like if it would have inflated i would not have any facial injuries at all. the accident just occurred yesterday, so i have yet to find out if there was any mechanical problems causing this failure. *jb | |||
| 05/17/2006 | 100000 | 1 | 01/01/2002 |
| Dt*: the contact stated while driving 25pmh the vehicle was forced off the road by another driver. the vehicle hit a telephone pole with the front end. the entire front of the vehicle received damage and all occupants were wearing seat belts, however neither frontal airbag deployed. the driver sustained injuries. there was property damage and police report was taken at the scene. the vehicle was inspected by the dealer, but have not determined why the airbags did not deploy. updated 04/15/09. *lj updated 04/16/09.*jb | |||
| 08/22/2004 | 64000 | 4 | |
| The consumer rear ended another vehicle in a panic stop while driving at 60 mph. upon impact, the frontal air bags failed to deploy. the dealership or the manufacturer were providing any information on why the air bags failed to deploy. the front passenger sustained bruises from the seat belt. *ak the vehicle displayed a hard start due to improper fuel pressure, it would take a long time to crank before catching, and the brakes pulsated due to warped rotors. *sc *jb | |||
| 06/02/2004 | 1 | ||
| While driving 65 mph driver's foot was stuck on accelerator pedal due to a seizure. the passenger tried to maintain control of vehicle but was unable to do so. vehicle went air borne and landed on top, crashing into a brick wall. upon impact, both frontal airbags did not deploy. driver and passenger sustained injuries, and were transported by an ambulance to the hospital. the vehicle was totaled by the insurance company. *ak | |||
| 50000 | 1 | ||
| Vehicle was involved in a head on collision at 20 mph, upon impact, frontal air bags did not deploy. *ak | |||
| 05/30/2003 | 1 | ||
| While driving 73 mph vehicle hit a deer on the road and the front air bags did not deploy. dealer had to replace the entire front end. *ak | |||
| 1 | |||
| While attempting to make a slow right turn front air bag suudenly deployed throwing drive back into the seat, and causing him to remove foot from brake pedal, jamming accelerator to the floor. vehicle lost control and slammed into the block building. *ak | |||
| 01/13/2003 | |||
| While driving at 60 mph vehicle was involved in a frontal collision and the airbags did not deploy. dealer notified. please provide additional information. ts | |||
| 06/14/2002 | 24000 | 1 | 12/09/1999 |
| While in motion, consumer was rear ended. the rear seat headrests were ejected from their holders striking the consumer and the passenger in the back of their heads causing deep cuts. also, the air bags failed to deploy. *jg *jb | |||
| 11/11/2002 | 24000 | 1 | |
| While driving at 30mph, the vehicle experienced a front end collision, where the air bags didn't deployed. ts scc | |||
| While driving an accident occured. driver was injured. air bag did not deploy. speed has not been determined as of yet. please provide any further informtion.*ak | |||
| 12/22/2001 | 1 | 12/01/1999 | |
| While driving vehicle hit a patch of ice and rolled over causing damage to vehicle. air bag did not deploy and seat belt did not lock, causing some injury to consumer. dealer was contacted. *ak *tt | |||
| While traveling 40 mph and merging on highway it rear ended another vehicle. upon impact, air bags did not deploy at any time. please provide further information.*ak | |||
| 02/15/2002 | 1 | 02/01/2000 | |
| On 2/15/02 my wife michelle with son joseph, (8yrs old) seated in the rear passenger side of a 2000 jeep, struck the passenger side of a 1999 4dr oldsmobile operated by frances clark who had failed to stop at a stop sign. michelle hit the side of the clark car head-on while travelling 52 mph on a dry night at 8pm. the air bags failed to deploy on our 2000 jeep. chrysler has inspected the vehicle and stated that there is ...no manufacture's responsibility. they refuse to do anything further!*ak | |||
| 11/14/2001 | |||
| Consumer rearended a vehicle while driving 20 mph and seatbelt did not restrain her, and airbags did not deploy. consumer hit face on steering wheel, and suffered breaks in sternum. damage to vehicle was $ 1000.00, other vehicle was $ 4000.00. *ak | |||
| 06/12/2001 | |||
| Consumer was traveling about 50mph on highway and another vehicle suddenly stopped. in order for to avoid the other vehicle, she went into guardrail. when consumer applied anti-lock brakes vehicle skidded and locked up. interior rear seat wasn't proberly bolted , seat came out from floor. it was secued. front airbags didn't deploy. dealership was aware of problem. *ak | |||
| 02/06/2001 | 1 | 02/14/2000 | |
| Consumer was traveling about 20 mph on a two lane highway and another vehicle crossed over into consumer's lane and hit her head-on. upon impact, dual airbags didn't deploy. vehicle had to be towed, and consumer was transportated to hospital. *ak | |||
| 10/29/2000 | 1 | ||
| Consumer was going 25-30 mph had an accident. upon impact, neither driver or passenger side air bag did not deploy. contacted dealer, dealer unable to determine cause.*ak | |||
| 10/06/2000 | |||
| Vehicle was involved in a rear end collision at 25 mph or more. upon impact, both air bags did not deploy. dealer notified. please feel free to provide any further details. *ak | |||
| 11/15/1999 | |||
| Vehicle involved in a rear collision of 45 mph impact while waiting to make a left turn. upon impact, both air bags failed to deploy. also, driver's seatback rest collapsed, causing driver to lose control and collide into oncoming traffic. vehicle was totaled due to accident. dealer notified. *ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 02/25/2008 | 103000 | 1 | 07/13/2003 |
| My husband was involved in a near head on collision. he was traveling about 10 mph and was hit by a vehicle going about 35mph. his fender hit the center of our grill. our bumper was torn off, the hood pushed up to the windshield and the motor pushed to a 45 deg. angle. the jeeps airbags did not deploy, the other vehicles did. *tr | |||