Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
06E011000AIRTEX PRODUCTS E (Equipment)729101/25/2005MFRCHRYSLER GROUP LLC02/01/200602/01/2006
Defect SummaryCertain aftermarket airtex electric fuel pumps installed for use as replacement equipment for certain 1997-2004 jeep wrangler; 1997-2001 jeep cherokee; 1997-2004 jeep grand cherokee; and 2000-2003 dodge dakota vehicles. the plastic electrical grommet connectors at the top of the fuel pump module are not compatible with automotive fuels and may degrade causing a potential leak path for fuel.
Consequence SummaryIn the presence of an ignition source, a fuel leak could result in a fire.
Corrective SummaryAirtex will notify its customers and will replace the affected fuel pumps free of charge. the recall began on january 25, 2006. owners may contact airtex customer service department at 1-800-880-3056.
NotesThis recall only pertains to aftermarket airtex electric fuel pumps and has no relation to any original equipment installed on jeep grand cherokee, cherokee, wrangler, or dodge dakota vehicles manufactured by daimlerchrysler.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
02V104000DAIMLERCHRYSLER CORPORATIONfrom 06/01/1998 to 03/05/2002V (Vehicle)111532205/13/2002MFRCHRYSLER GROUP LLC04/08/200204/15/2002
Defect SummaryOn certain sport utility vehicles equipped with a 4.0l engine only, the design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location.
Consequence SummaryThis could result in a vehicle fire.
Corrective SummaryDealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder. owner notification began may 13, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
NotesDaimlerchrysler recall no.b06.also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
00V195000DAIMLERCHRYSLER CORPORATIONfrom 06/21/2000 to 06/22/2000V (Vehicle)150008/28/2000MFRCHRYSLER GROUP LLC07/17/200007/20/2000
Defect SummaryVehicle description: sport utility vehicles. some of these vehicles may have been built with fuel tanks with suspect vent tube welds.
Consequence SummarySeparation of the vent tube weld could result in a fuel leak. fuel leakage in the presence of an ignition source could result in a fire.
Corrective SummaryDealers will replace any fuel tanks built in the suspect time period. the vehicle will be inspected and if the bar code on the fuel tank indicates that the tank was built during the suspect period, it will be replaced.
NotesOwner notification began august 28, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contactdaimlerchrysler at 1-800-992-1997. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE
14059910/08/1999612148Fuel system pressure diagnostic procedures. *mjs06/06/2000

Investigations

NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
PE10031CHRYSLER GROUP LLC08/23/201006/14/2012Crash Related Fuel Tank Fires
 Nhtsa has conducted extensive analysis of the data regarding fuel tank integrity for the model year (my) 1993-2004 jeep grand cherokee (jgc). as a result of that work, the agency has decided to upgrade its safety defect investigation to an engineering analysis and to expand the scope of vehicles included in the investigation. nhtsa's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the jgc than in the non-jeep peer vehicles. in addition, the agency's analysis of its fars data for the peer vehicles and three jeep models shows a higher incidence of rear-impact, fatal fire crashes for the jeep products.pe10-031 had focused on the fuel tank system integrity of the jgc vehicles during rear-end collisions and impacts.the fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (hdpe).three peer vehicles (across the same my range as the jgc) were identified for comparative assessment: the chevrolet blazer, ford explorer, and toyota 4runner.odi has collected and assessed a significant volume of data for the jgc and three peer vehicles under the defect petition (dp) 09-005 and pe10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to odi's information request letters.nhtsa has also utilized its fars database.fatal crash data was collected for the jgc and its three peers, along with data for two other jeep vehicles, the cherokee and liberty, which were also manufactured with rear mounted fuel tanks and assessed by odi as jeep peer vehicles.based on the agency's current analysis, odi is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the subject vehicles for ea12-005 will be my 1993-2004 jgc, my 1993-2001 cherokee, and my 2002-2007 liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.please note that the counts shown in the above failure report summary are for the jgc only (values shown in the total column are unique).data for the other jeep models and possibly other peer models will be collected during the investigation.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.
EA12005CHRYSLER GROUP LLC06/12/2012Crash Related Fuel Tank Fires
 Nhtsa has conducted extensive analysis of the data regarding fuel tank integrity for the model year (my) 1993-2004 jeep grand cherokee (jgc). as a result of that work, the agency has decided to upgrade its safety defect investigation to an engineering analysis and to expand the scope of vehicles included in the investigation. nhtsa's assessment of the data collected during preliminary evaluation (pe) 10-031 indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the jgc than in the non-jeep peer vehicles. in addition, the agency's analysis of its fars data for the peer vehicles and three jeep models shows a higher incidence of rear-impact, fatal fire crashes for the jeep products.pe10-031 had focused on the fuel tank system integrity of the jgc vehicles during rear-end collisions and impacts.the fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (hdpe).three peer vehicles (across the same my range as the jgc) were identified for comparative assessment: the chevrolet blazer, ford explorer, and toyota 4runner.odi has collected and assessed a significant volume of data for the jgc and three peer vehicles under the defect petition (dp) 09-005 and pe10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to odi's information request letters.nhtsa has also utilized its fars database.fatal crash data was collected for the jgc and its three peers, along with data for two other jeep vehicles, the cherokee and liberty, which were also manufactured with rear mounted fuel tanks and assessed by odi as jeep peer vehicles.based on the agency's current analysis, odi has upgraded its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the subject vehicles for the investigation will be my 1993-2004 jgc, my 1993-2001 cherokee, and my 2002-2007 liberty.the estimated production volumes for these vehicles are shown above, although attrition is a factor for the older vehicles.please note that the counts shown in the above failure report summary are for the jgc only (values shown in the total column are unique).data for the other jeep models and possibly other peer models will be collected during the investigation.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: jgc:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.liberty:10357195, 10366653 (duplicate of 10357195), 10138726, 10149256, 10181332cherokee:10409104
DP09005CHRYSLER GROUP LLC11/06/200908/23/2010Fuel Storage System Crash Related Fires
 In a letter dated october 2, 2009, the center for auto safety (cas) petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. cas alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the grand cherokee), or in the case of rollover crashes, from other external objects.cas also alleged that the fuel filler neck tears off in crashes.in its petition, cas cites data from nhtsa's fatality analysis reporting system (fars) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.cas stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the most harmful event (mhe) in the fars database.in response to the cas petition, odi made a preliminary examination of available data.fars data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.of those, 55 died in 44 crashes where fire was listed as the most harmful event.identifying crashes most likely associated with the alleged defect as described by cas (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.odi also reviewed the vehicle owner questionnaires (voq) database and identified 12 reports alleging a) a post-crash fuel tank leak and/or b) a post-crash fire potentially related to a fuel tank leak.of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.the existence of these post-crash fires does not, by itself, establish a defect trend.further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.it should be noted that odi also conducted a preliminary review of the early warning reporting (ewr) data that did not find the subject vehicles to be over-represented for post-crash fires.odi's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.however, odi has always taken the position that vehicle fires pose a significant safety risk.accordingly, odi has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.
PE10031CHRYSLER GROUP LLC08/23/2010Crash Related Fuel Tank Fires
 In a letter dated october 2, 2009, the center for auto safety (cas) petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. cas alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the grand cherokee), or in the case of rollover crashes, from other external objects.cas also alleged that the fuel filler neck tears off in crashes.in its petition, cas cites data from nhtsa's fatality analysis reporting system (fars) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.cas stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the most harmful event (mhe) in the fars database.in response to the cas petition, odi conducted a preliminary examination of available data.fars data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.of those, 55 died in 44 crashes where fire was listed as the most harmful event.identifying crashes most likely associated with the alleged defect as described by cas (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.odi also reviewed the vehicle owner questionnaires (voq) database and identified 12 reports alleging a) a post-crash fuel tank leak and/or b) a post-crash fire potentially related to a fuel tank leak.of the 12 reports, 10 involved fires ( two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.the existence of these post-crash fires does not, by itself, establish a defect trend. further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.it should be noted that odi also conducted a preliminary review of the early warning reporting (ewr) data that did not find the subject vehicles to be over-represented for post-crash fires.odi has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.
FUEL SYSTEM, GASOLINE - STORAGE
PE10031CHRYSLER GROUP LLC08/23/201006/14/2012Crash Related Fuel Tank Fires
 Nhtsa has conducted extensive analysis of the data regarding fuel tank integrity for the model year (my) 1993-2004 jeep grand cherokee (jgc). as a result of that work, the agency has decided to upgrade its safety defect investigation to an engineering analysis and to expand the scope of vehicles included in the investigation. nhtsa's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the jgc than in the non-jeep peer vehicles. in addition, the agency's analysis of its fars data for the peer vehicles and three jeep models shows a higher incidence of rear-impact, fatal fire crashes for the jeep products.pe10-031 had focused on the fuel tank system integrity of the jgc vehicles during rear-end collisions and impacts.the fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (hdpe).three peer vehicles (across the same my range as the jgc) were identified for comparative assessment: the chevrolet blazer, ford explorer, and toyota 4runner.odi has collected and assessed a significant volume of data for the jgc and three peer vehicles under the defect petition (dp) 09-005 and pe10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to odi's information request letters.nhtsa has also utilized its fars database.fatal crash data was collected for the jgc and its three peers, along with data for two other jeep vehicles, the cherokee and liberty, which were also manufactured with rear mounted fuel tanks and assessed by odi as jeep peer vehicles.based on the agency's current analysis, odi is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the subject vehicles for ea12-005 will be my 1993-2004 jgc, my 1993-2001 cherokee, and my 2002-2007 liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.please note that the counts shown in the above failure report summary are for the jgc only (values shown in the total column are unique).data for the other jeep models and possibly other peer models will be collected during the investigation.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.
EA12005CHRYSLER GROUP LLC06/12/2012Crash Related Fuel Tank Fires
 Nhtsa has conducted extensive analysis of the data regarding fuel tank integrity for the model year (my) 1993-2004 jeep grand cherokee (jgc). as a result of that work, the agency has decided to upgrade its safety defect investigation to an engineering analysis and to expand the scope of vehicles included in the investigation. nhtsa's assessment of the data collected during preliminary evaluation (pe) 10-031 indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the jgc than in the non-jeep peer vehicles. in addition, the agency's analysis of its fars data for the peer vehicles and three jeep models shows a higher incidence of rear-impact, fatal fire crashes for the jeep products.pe10-031 had focused on the fuel tank system integrity of the jgc vehicles during rear-end collisions and impacts.the fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (hdpe).three peer vehicles (across the same my range as the jgc) were identified for comparative assessment: the chevrolet blazer, ford explorer, and toyota 4runner.odi has collected and assessed a significant volume of data for the jgc and three peer vehicles under the defect petition (dp) 09-005 and pe10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to odi's information request letters.nhtsa has also utilized its fars database.fatal crash data was collected for the jgc and its three peers, along with data for two other jeep vehicles, the cherokee and liberty, which were also manufactured with rear mounted fuel tanks and assessed by odi as jeep peer vehicles.based on the agency's current analysis, odi has upgraded its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the subject vehicles for the investigation will be my 1993-2004 jgc, my 1993-2001 cherokee, and my 2002-2007 liberty.the estimated production volumes for these vehicles are shown above, although attrition is a factor for the older vehicles.please note that the counts shown in the above failure report summary are for the jgc only (values shown in the total column are unique).data for the other jeep models and possibly other peer models will be collected during the investigation.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: jgc:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.liberty:10357195, 10366653 (duplicate of 10357195), 10138726, 10149256, 10181332cherokee:10409104
PE10031CHRYSLER GROUP LLC08/23/2010Crash Related Fuel Tank Fires
 In a letter dated october 2, 2009, the center for auto safety (cas) petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. cas alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the grand cherokee), or in the case of rollover crashes, from other external objects.cas also alleged that the fuel filler neck tears off in crashes.in its petition, cas cites data from nhtsa's fatality analysis reporting system (fars) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.cas stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the most harmful event (mhe) in the fars database.in response to the cas petition, odi conducted a preliminary examination of available data.fars data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.of those, 55 died in 44 crashes where fire was listed as the most harmful event.identifying crashes most likely associated with the alleged defect as described by cas (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.odi also reviewed the vehicle owner questionnaires (voq) database and identified 12 reports alleging a) a post-crash fuel tank leak and/or b) a post-crash fire potentially related to a fuel tank leak.of the 12 reports, 10 involved fires ( two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.the existence of these post-crash fires does not, by itself, establish a defect trend. further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.it should be noted that odi also conducted a preliminary review of the early warning reporting (ewr) data that did not find the subject vehicles to be over-represented for post-crash fires.odi has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.
DP09005CHRYSLER GROUP LLC11/06/200908/23/2010Fuel Storage System Crash Related Fires
 In a letter dated october 2, 2009, the center for auto safety (cas) petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. cas alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the grand cherokee), or in the case of rollover crashes, from other external objects.cas also alleged that the fuel filler neck tears off in crashes.in its petition, cas cites data from nhtsa's fatality analysis reporting system (fars) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.cas stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the most harmful event (mhe) in the fars database.in response to the cas petition, odi made a preliminary examination of available data.fars data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.of those, 55 died in 44 crashes where fire was listed as the most harmful event.identifying crashes most likely associated with the alleged defect as described by cas (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.odi also reviewed the vehicle owner questionnaires (voq) database and identified 12 reports alleging a) a post-crash fuel tank leak and/or b) a post-crash fire potentially related to a fuel tank leak.of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.the existence of these post-crash fires does not, by itself, establish a defect trend.further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.it should be noted that odi also conducted a preliminary review of the early warning reporting (ewr) data that did not find the subject vehicles to be over-represented for post-crash fires.odi's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.however, odi has always taken the position that vehicle fires pose a significant safety risk.accordingly, odi has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.
DP09005CHRYSLER GROUP LLC11/06/2009CRASH RELATED FUEL TANK FIRE/LEAK
 In a letter dated october 2, 2009, the center for auto safety (cas)petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleges that the subject vehicles have defective fuel tank storage systems that present fire hazards in crashes.cas alleges that the plastic fuel tank is subject to degradation and rupture.cas alleges that the tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding makes it more vulnerable during crashes to impacts from other vehicles, vehicle components from the grand cherokee itself, or, in the case of rollover crashes, from other objects.cas also alleges that the fuel filler neck tears off in crashes.odi has identified 12 vehicle owner questionnaires (voqs) for model year 1993-2004 jeep grand cherokeesreporting a vehicle crash that allegedly involved either a fuel tank leak and/or a fire potentially related to a fuel tank leak.of the 12 voqs, 10 involved fires and two involved fuel leaks without fire.odi has opened a defect petition to assess whether there is evidence to support opening a safety defect investigation concerning the alleged defects in the subject vehicles.
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
PE10031CHRYSLER GROUP LLC08/23/201006/14/2012Crash Related Fuel Tank Fires
 Nhtsa has conducted extensive analysis of the data regarding fuel tank integrity for the model year (my) 1993-2004 jeep grand cherokee (jgc). as a result of that work, the agency has decided to upgrade its safety defect investigation to an engineering analysis and to expand the scope of vehicles included in the investigation. nhtsa's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the jgc than in the non-jeep peer vehicles. in addition, the agency's analysis of its fars data for the peer vehicles and three jeep models shows a higher incidence of rear-impact, fatal fire crashes for the jeep products.pe10-031 had focused on the fuel tank system integrity of the jgc vehicles during rear-end collisions and impacts.the fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (hdpe).three peer vehicles (across the same my range as the jgc) were identified for comparative assessment: the chevrolet blazer, ford explorer, and toyota 4runner.odi has collected and assessed a significant volume of data for the jgc and three peer vehicles under the defect petition (dp) 09-005 and pe10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to odi's information request letters.nhtsa has also utilized its fars database.fatal crash data was collected for the jgc and its three peers, along with data for two other jeep vehicles, the cherokee and liberty, which were also manufactured with rear mounted fuel tanks and assessed by odi as jeep peer vehicles.based on the agency's current analysis, odi is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the subject vehicles for ea12-005 will be my 1993-2004 jgc, my 1993-2001 cherokee, and my 2002-2007 liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.please note that the counts shown in the above failure report summary are for the jgc only (values shown in the total column are unique).data for the other jeep models and possibly other peer models will be collected during the investigation.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.
EA12005CHRYSLER GROUP LLC06/12/2012Crash Related Fuel Tank Fires
 Nhtsa has conducted extensive analysis of the data regarding fuel tank integrity for the model year (my) 1993-2004 jeep grand cherokee (jgc). as a result of that work, the agency has decided to upgrade its safety defect investigation to an engineering analysis and to expand the scope of vehicles included in the investigation. nhtsa's assessment of the data collected during preliminary evaluation (pe) 10-031 indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the jgc than in the non-jeep peer vehicles. in addition, the agency's analysis of its fars data for the peer vehicles and three jeep models shows a higher incidence of rear-impact, fatal fire crashes for the jeep products.pe10-031 had focused on the fuel tank system integrity of the jgc vehicles during rear-end collisions and impacts.the fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (hdpe).three peer vehicles (across the same my range as the jgc) were identified for comparative assessment: the chevrolet blazer, ford explorer, and toyota 4runner.odi has collected and assessed a significant volume of data for the jgc and three peer vehicles under the defect petition (dp) 09-005 and pe10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to odi's information request letters.nhtsa has also utilized its fars database.fatal crash data was collected for the jgc and its three peers, along with data for two other jeep vehicles, the cherokee and liberty, which were also manufactured with rear mounted fuel tanks and assessed by odi as jeep peer vehicles.based on the agency's current analysis, odi has upgraded its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the subject vehicles for the investigation will be my 1993-2004 jgc, my 1993-2001 cherokee, and my 2002-2007 liberty.the estimated production volumes for these vehicles are shown above, although attrition is a factor for the older vehicles.please note that the counts shown in the above failure report summary are for the jgc only (values shown in the total column are unique).data for the other jeep models and possibly other peer models will be collected during the investigation.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: jgc:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.liberty:10357195, 10366653 (duplicate of 10357195), 10138726, 10149256, 10181332cherokee:10409104
DP09005CHRYSLER GROUP LLC11/06/200908/23/2010Fuel Storage System Crash Related Fires
 In a letter dated october 2, 2009, the center for auto safety (cas) petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. cas alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the grand cherokee), or in the case of rollover crashes, from other external objects.cas also alleged that the fuel filler neck tears off in crashes.in its petition, cas cites data from nhtsa's fatality analysis reporting system (fars) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.cas stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the most harmful event (mhe) in the fars database.in response to the cas petition, odi made a preliminary examination of available data.fars data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.of those, 55 died in 44 crashes where fire was listed as the most harmful event.identifying crashes most likely associated with the alleged defect as described by cas (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.odi also reviewed the vehicle owner questionnaires (voq) database and identified 12 reports alleging a) a post-crash fuel tank leak and/or b) a post-crash fire potentially related to a fuel tank leak.of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.the existence of these post-crash fires does not, by itself, establish a defect trend.further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.it should be noted that odi also conducted a preliminary review of the early warning reporting (ewr) data that did not find the subject vehicles to be over-represented for post-crash fires.odi's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.however, odi has always taken the position that vehicle fires pose a significant safety risk.accordingly, odi has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.
PE10031CHRYSLER GROUP LLC08/23/2010Crash Related Fuel Tank Fires
 In a letter dated october 2, 2009, the center for auto safety (cas) petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. cas alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the grand cherokee), or in the case of rollover crashes, from other external objects.cas also alleged that the fuel filler neck tears off in crashes.in its petition, cas cites data from nhtsa's fatality analysis reporting system (fars) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.cas stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the most harmful event (mhe) in the fars database.in response to the cas petition, odi conducted a preliminary examination of available data.fars data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.of those, 55 died in 44 crashes where fire was listed as the most harmful event.identifying crashes most likely associated with the alleged defect as described by cas (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.odi also reviewed the vehicle owner questionnaires (voq) database and identified 12 reports alleging a) a post-crash fuel tank leak and/or b) a post-crash fire potentially related to a fuel tank leak.of the 12 reports, 10 involved fires ( two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.the existence of these post-crash fires does not, by itself, establish a defect trend. further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.it should be noted that odi also conducted a preliminary review of the early warning reporting (ewr) data that did not find the subject vehicles to be over-represented for post-crash fires.odi has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.
DP09005CHRYSLER GROUP LLC11/06/2009CRASH RELATED FUEL TANK FIRE/LEAK
 In a letter dated october 2, 2009, the center for auto safety (cas)petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleges that the subject vehicles have defective fuel tank storage systems that present fire hazards in crashes.cas alleges that the plastic fuel tank is subject to degradation and rupture.cas alleges that the tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding makes it more vulnerable during crashes to impacts from other vehicles, vehicle components from the grand cherokee itself, or, in the case of rollover crashes, from other objects.cas also alleges that the fuel filler neck tears off in crashes.odi has identified 12 vehicle owner questionnaires (voqs) for model year 1993-2004 jeep grand cherokeesreporting a vehicle crash that allegedly involved either a fuel tank leak and/or a fire potentially related to a fuel tank leak.of the 12 voqs, 10 involved fires and two involved fuel leaks without fire.odi has opened a defect petition to assess whether there is evidence to support opening a safety defect investigation concerning the alleged defects in the subject vehicles.
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
PE10031CHRYSLER GROUP LLC08/23/201006/14/2012Crash Related Fuel Tank Fires
 Nhtsa has conducted extensive analysis of the data regarding fuel tank integrity for the model year (my) 1993-2004 jeep grand cherokee (jgc). as a result of that work, the agency has decided to upgrade its safety defect investigation to an engineering analysis and to expand the scope of vehicles included in the investigation. nhtsa's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the jgc than in the non-jeep peer vehicles. in addition, the agency's analysis of its fars data for the peer vehicles and three jeep models shows a higher incidence of rear-impact, fatal fire crashes for the jeep products.pe10-031 had focused on the fuel tank system integrity of the jgc vehicles during rear-end collisions and impacts.the fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (hdpe).three peer vehicles (across the same my range as the jgc) were identified for comparative assessment: the chevrolet blazer, ford explorer, and toyota 4runner.odi has collected and assessed a significant volume of data for the jgc and three peer vehicles under the defect petition (dp) 09-005 and pe10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to odi's information request letters.nhtsa has also utilized its fars database.fatal crash data was collected for the jgc and its three peers, along with data for two other jeep vehicles, the cherokee and liberty, which were also manufactured with rear mounted fuel tanks and assessed by odi as jeep peer vehicles.based on the agency's current analysis, odi is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the subject vehicles for ea12-005 will be my 1993-2004 jgc, my 1993-2001 cherokee, and my 2002-2007 liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.please note that the counts shown in the above failure report summary are for the jgc only (values shown in the total column are unique).data for the other jeep models and possibly other peer models will be collected during the investigation.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.
EA12005CHRYSLER GROUP LLC06/12/2012Crash Related Fuel Tank Fires
 Nhtsa has conducted extensive analysis of the data regarding fuel tank integrity for the model year (my) 1993-2004 jeep grand cherokee (jgc). as a result of that work, the agency has decided to upgrade its safety defect investigation to an engineering analysis and to expand the scope of vehicles included in the investigation. nhtsa's assessment of the data collected during preliminary evaluation (pe) 10-031 indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the jgc than in the non-jeep peer vehicles. in addition, the agency's analysis of its fars data for the peer vehicles and three jeep models shows a higher incidence of rear-impact, fatal fire crashes for the jeep products.pe10-031 had focused on the fuel tank system integrity of the jgc vehicles during rear-end collisions and impacts.the fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (hdpe).three peer vehicles (across the same my range as the jgc) were identified for comparative assessment: the chevrolet blazer, ford explorer, and toyota 4runner.odi has collected and assessed a significant volume of data for the jgc and three peer vehicles under the defect petition (dp) 09-005 and pe10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to odi's information request letters.nhtsa has also utilized its fars database.fatal crash data was collected for the jgc and its three peers, along with data for two other jeep vehicles, the cherokee and liberty, which were also manufactured with rear mounted fuel tanks and assessed by odi as jeep peer vehicles.based on the agency's current analysis, odi has upgraded its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the subject vehicles for the investigation will be my 1993-2004 jgc, my 1993-2001 cherokee, and my 2002-2007 liberty.the estimated production volumes for these vehicles are shown above, although attrition is a factor for the older vehicles.please note that the counts shown in the above failure report summary are for the jgc only (values shown in the total column are unique).data for the other jeep models and possibly other peer models will be collected during the investigation.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: jgc:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.liberty:10357195, 10366653 (duplicate of 10357195), 10138726, 10149256, 10181332cherokee:10409104
PE10031CHRYSLER GROUP LLC08/23/2010Crash Related Fuel Tank Fires
 In a letter dated october 2, 2009, the center for auto safety (cas) petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. cas alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the grand cherokee), or in the case of rollover crashes, from other external objects.cas also alleged that the fuel filler neck tears off in crashes.in its petition, cas cites data from nhtsa's fatality analysis reporting system (fars) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.cas stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the most harmful event (mhe) in the fars database.in response to the cas petition, odi conducted a preliminary examination of available data.fars data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.of those, 55 died in 44 crashes where fire was listed as the most harmful event.identifying crashes most likely associated with the alleged defect as described by cas (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.odi also reviewed the vehicle owner questionnaires (voq) database and identified 12 reports alleging a) a post-crash fuel tank leak and/or b) a post-crash fire potentially related to a fuel tank leak.of the 12 reports, 10 involved fires ( two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.the existence of these post-crash fires does not, by itself, establish a defect trend. further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.it should be noted that odi also conducted a preliminary review of the early warning reporting (ewr) data that did not find the subject vehicles to be over-represented for post-crash fires.odi has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.
DP09005CHRYSLER GROUP LLC11/06/200908/23/2010Fuel Storage System Crash Related Fires
 In a letter dated october 2, 2009, the center for auto safety (cas) petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. cas alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the grand cherokee), or in the case of rollover crashes, from other external objects.cas also alleged that the fuel filler neck tears off in crashes.in its petition, cas cites data from nhtsa's fatality analysis reporting system (fars) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.cas stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the most harmful event (mhe) in the fars database.in response to the cas petition, odi made a preliminary examination of available data.fars data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.of those, 55 died in 44 crashes where fire was listed as the most harmful event.identifying crashes most likely associated with the alleged defect as described by cas (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.odi also reviewed the vehicle owner questionnaires (voq) database and identified 12 reports alleging a) a post-crash fuel tank leak and/or b) a post-crash fire potentially related to a fuel tank leak.of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.the existence of these post-crash fires does not, by itself, establish a defect trend.further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.it should be noted that odi also conducted a preliminary review of the early warning reporting (ewr) data that did not find the subject vehicles to be over-represented for post-crash fires.odi's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.however, odi has always taken the position that vehicle fires pose a significant safety risk.accordingly, odi has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.
DP09005CHRYSLER GROUP LLC11/06/2009CRASH RELATED FUEL TANK FIRE/LEAK
 In a letter dated october 2, 2009, the center for auto safety (cas)petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleges that the subject vehicles have defective fuel tank storage systems that present fire hazards in crashes.cas alleges that the plastic fuel tank is subject to degradation and rupture.cas alleges that the tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding makes it more vulnerable during crashes to impacts from other vehicles, vehicle components from the grand cherokee itself, or, in the case of rollover crashes, from other objects.cas also alleges that the fuel filler neck tears off in crashes.odi has identified 12 vehicle owner questionnaires (voqs) for model year 1993-2004 jeep grand cherokeesreporting a vehicle crash that allegedly involved either a fuel tank leak and/or a fire potentially related to a fuel tank leak.of the 12 voqs, 10 involved fires and two involved fuel leaks without fire.odi has opened a defect petition to assess whether there is evidence to support opening a safety defect investigation concerning the alleged defects in the subject vehicles.

Consumer Complaints

Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
12/20/2011153000
 Tl-the contact owns a 2000 jeep grand cherokee. the contact stated that the fuel tank was hanging lower than normal. the vehicle was taken to the dealer where they advised him that the skid plate that held the tank in place was completely rusted and needed to be replaced. the vehicle had not been repaired and the manufacturer had not been contacted. the failure mileage was approximately 153,000. kmj
12/20/2011153000
 Tl-the contact owns a 2000 jeep grand cherokee. the contact stated that while looking around his vehicle he noticed that the fuel tank was hanging lower than normal. the vehicle was taken to the dealer and they advised him that the skid plate that holds up the tank had completelt rusted out and needed to replaced. the vehicle had not been repaired. the manufacturer had not been contacted. the failure mileage was approximately 153,000. tb
04/29/2011121000
 I have been getting the run around form customer service at chrysler. i have a jeep grand cherokee,and was planning on buying another. but>>> comments: --------- my 2000 jeep grand cherokee with a 4l engine stalls when turning left if the fuel level in the tank is below 1/4. the vin number is; 1j4g248s8yc343973 this is very dangerous, and could cause a serious accident if i am not able to get out of the way of oncoming traffic. last week i had the local dealer check the vehicle. they said if it were the sensing unit in the gas tank, it would be covered under a recall. they said it was the fuel pump itself, not the sensor, and therefore, i would have to pay around $1000.00 to have the fuel pump replaced. there is nothing wrong with the pump, there is something wrong with the pickup device whenthe tank level drops below 1/4, and this happens over a period of time. i have checked several web sites and found quite a number of people complaining about the same situation. i called chrysler today at 1-800-992-1997 and was told i would have to speak with customer service at 1-800-853-1403. when i called this number i spoke to a representitive and i explained what the problem was and i was told the vehicle was too old for them to do anything about it. i asked to speak to his superior, and was denied a name. when i asked for a name, she asked is anything else i can help you with and told me thanks for calling. this is not an anomaly with my 2000 jeep grand cherokee, according to the sites i visited, this occurs from 95 and on intothe 2000 (s) jeep. the jeep died on my on a busy highway at 1/4 tank and i could not get out of the was of traffic in speeds of 70+mph. i thought i was going to die getting my vehicle to the shoulder of the road. this defect can cause death.
04/20/2006500001
 My car has major problems and i can't afford to fix, then i find the problem that i have is due to the automaker's problem because the car is on recalls for the problems i am having. i received no notices on any recall, and when i got on the web-site to check for recalls there are as many as 10 major problems with my car and jeep. some could cause me to crash or even explode while driving. where are my recall notices? *tr
03/10/20081250001
 Longer than normal cranking time due to a worn o-ring in the fuel module assembly or by plastic contaminant entering the fuel pump. technical service bulletin #14-06-00 (provided by service garage). *tr
08/22/2004640004
 The consumer rear ended another vehicle in a panic stop while driving at 60 mph. upon impact, the frontal air bags failed to deploy. the dealership or the manufacturer were providing any information on why the air bags failed to deploy. the front passenger sustained bruises from the seat belt. *ak the vehicle displayed a hard start due to improper fuel pressure, it would take a long time to crank before catching, and the brakes pulsated due to warped rotors. *sc *jb
07/25/2003
 After filling the gas tank with fuel the driver could smell a strong gas smell inside of the vehicle. the consumer made contact with the dealership. please add any further details. *nlm
FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM
05/10/20046
 After having a fuel pump replaced for slow starting, our 2000 jeep grand cherokee began suddenly accellerating for no reason or pattern (but mostly at startup). we took the auto to the local jeep delership in brigham --- where it is now. we told them we were concerned about saftey because of the news coverage of a similar jeep unexpectadly accellerating, jumping a curb and hitting 3 people in slc. in looking at the internet, we found several simlar saftey complaints and that jeep(chrysler/demler) has determined there is not enough of a pattern to address the issue. i can easily see how this problem could have severe and dire results and should be investigated
06/09/2002
 After making several appointments with dealership to have recall 02v104000 repairs done, dealership will either cancel or say parts were not available.*ak
FUEL SYSTEM, GASOLINE - DELIVERY
108/01/2000
 No summary listed for above vehicle. *ak
07/01/2001108/01/2000
 No summary listed for above vehicle. *ak
02/21/2001301/01/2000
 Leaking gas, coming out of hoses between gas tank fill and gas tank, have tighten 2 hose clamps 3 times, hoses seem to be dryrotted won't hold fuel injection pressure
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
03/02/2009148049
 Tl* the contact owns a 2000 jeep grand cherokee laredo. the contact noticed a fuel leak when fueling the gas tank. fuel leakage in the presence of an ignition source could result in a fire. he contacted the dealer and a technician stated that because his vin number was excluded from recall# 06e011000 (fuelsystem, gasoline: delivery: fuel pump), he was ineligible for a free remedy. the vehicle has not been repaired.the current and the failure mileages were 148,049.
03/10/20081250001
 Longer than normal cranking time due to a worn o-ring in the fuel module assembly or by plastic contaminant entering the fuel pump. technical service bulletin #14-06-00 (provided by service garage). *tr
02/19/200465000301/25/2004
 Air conditioner fan and control box has been repaired and replace mulitple times now and again is broke. the brakes/rotors are bad handling and the fuel economy does not get what even the computer stated. *ak
09/14/20060101/12/2000
 Tie rods, wheel bearings, ball joints, fan clutch, shorted engine compartment wiring harness, fuel pump assembly all gone wrong from time of purchase; january 2000/brand new to sept. 2006...some pd. under warranty others after 2004 not; even though the defects usually do not happen to a jeep grand cherokee/fully loaded. the last straw was the ball joints; we asked if some form of recall should of been done and then asked for a reimbursement because my wife's' 2004 jeep liberty limited had a recall on it's ball joints/lower ones so after having mine replaced last friday 9/15/2006 we asked about the grand cherokee and it's ball joints; we also updated on all the defects we've had to correct and wondered if it wasn't a expensive lemon...$35,000.00 is what i paid. we called chrysler main customer service and was only told were sorry, the age of the jeep and past warranty...what does that have to do with all the past defects since 2000 and the fact we tried their customer service in 2002 and got no where again. no matter the age of the vehicle...safety is safety. and if ball joints go bad for no reason and have to be replaced then, it should go as a safety concern for all their vehicles. *jb
09/26/200110998507/29/2000
 Dt: consumer had to replace five individual brakes in five years. first was the front brakes and rotors, then it was the front brakes and rotors again about seven months later. then almost a year later, had them replaced again. a year after that had the rear brakes and rotors done. finally had the front brakes and rotors again. the mechanic told consumer that the rotors were warped, and that they could barely get them off of the car.*ak when i first noticed this, the brakes started to seem like they were not as effective as they should be. then, about a week later, the car will start to vibrate as i press the brake pedal, and the vibration starts in the brake pedal, and continue to vibrate until the whole car is shaking. it took a long time for the vehicle to crank. the dealer replaced the fuel pump o-ring and shims. *nm
09/05/200458000104/19/2004
 Jeep grand cherokee fuel pump failure. it is difficult to start. often you have to turn the key on and off 3-5 times before you attempt to crank over the engine. this will build enough pressure in the tank to get it started. the other method you must use is to turn the engine over for 5-10 seconds, and it will never start doing this the first time, but then when you let off the key for 5 seconds, and start again, it will finally crank the engine over. this gets old, and is very difficult to explain when selling the vehicle. to top it off, the fuel pump is in the tank making it very labor intensive to fix. my ase certified mechanic says he has fixed several with this problem, and it is a wonder why this has never been recalled. *ak
09/23/2000612/01/1999
 Consumer started experiencing problems with the brakes nine months after purchase. *ph the consumer had rotors replaced several times. there was an excessive crank when the consumer attempted to start the vehicle, the dealer replaced the fuel pump quad ring. the tail light bulb and water pump was replaced. *jb
07/01/2003242803009/15/2000
 Vehicle has 24,292 miles and it will not start on first try. long cranking time. dealer says it needs new fuel pump module and will cost approx $500.00! appears to be common problem from nhtsa other complaints. dc refuses to fix and refuses to give me written notification why not. only verbal refusals in spite of my writng them requesting written refusal and reason for no goodwill gesture on their part. appears to be at least 3 tech svc bulletins about this same (long crank time) issue.*ak
05/19/200338000010/09/2002
 Very hard to start. have to give it a little gas to start. rarely starts on first try. dealer is replacing fuel pump/fuel tank o-ring. fuel tank has to be drained to replace o-ring. o-ring is a $15 dollar part. total bill to replace is $188.90 including tax and labor...ouch!! obviously fuel system is sucking air as a result of faulty o-ring. vehicle only has 38,000 miles. *jb
02/12/200339500006/30/2000
 Vehicle has less than 40,000 miles and the fuel pump seal has deteriated causing very hard starting after the vehicle sits for several hours. dealer said they are seeing a number of these failures. repair cost is sevreal hundred dollars for a small o-ring gasket.
06/01/2002206/01/2000
 This vehicle has been to the dealer 3 times for fuel leaking from the top of the tank after filling it up at the gas station. fuel pump was replaced as well as tank. condition goes away and then returns again 9-12 months after repair. obdviously parts are failing for the same reason. car will lose approx.3 gallons after leaving gas station driving down the road. someone is going to end up dead if they dont correct this. vehicle is out of warranty, but problem is related to the same recall. i cant afford the parts and labor to repair it, leaving me no choice but to drive it.
 While driving vehicle will just stall out without any warning.contacted dealer. this is a result of the fuel pump being defective.*ak
10/09/2001108/01/2000
 Hard starting... fuel pump replaced and problem corrected.. had to pump the gas pedal lightly then turn the key to get the beast started.. and i mean a beast !.. rough idleing engine, noisey diesel like sound from this poorly designed and engineered hunk of metal.. a true embarrsement fro the chrysler engineers.. i must say one thing..they are consistent in designing a good looking vehicle.. but beauty is only skin deep.. for this vehicle is a consumers nightmare.. stay away from these trucks. *ak
08/28/200108/01/2000
 Vehicle shakes hard when braking. also, /had to replace fuel pump at almost 22,000 miles
08/29/2001306/01/2000
 Transmission has a constant problem w/reverse, loud noise and rough engagement jeep stated it's normal to factory/specs. steering column has knocking noise and is loose/play. has been replaced once. same problem exists with steering column & jeep refuses to fix. jeep says it's normal to factory/specs this time. fuel pump has been replaced due to vehicle not starting due to pressure problem in fuel pump. vehicle sometimes does not start after fuel pump replaced. jeep states it's normal to factory/specs and refuses to fix.*ak
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
06/01/2000309/03/1999
 Front rotors have been replaced 3 times/ were resurfaced once, and rear rotors were replaced once due to vibration in vehicle.*ak consumer stated that the pcv valve failed, fuel filter failed, and front shocks leaking fluid and replaced front shocks, also the transmission pan was leaking fluid, wiper blades were replaced.*yd
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
11/28/200680000105/01/2005
 Dt*: the contact stated while driving various speeds, the vehicle operated at a reduced speed, and the engine stalled without warning. the vehicle was inspected by a dealer, who determined the fuel injectors were dropping at different times instead of together, and needed to be replaced. the manufacturer was not alerted.
09/28/200103/01/2000
 O ring deteriorates causing leakage - delaership admitted as known problem - chrysler denied - i paid to have fixed - believe that it is a known defect. *ak
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
06/24/200005/01/2000
 Fuel was leaking from tail pipe, and fumes entered the passenger's compartment. dealer replaced fuel injector and power control module. *ak *ml
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
07/24/2006415631
 Dt*: the contact stated there was fuel leaking from underneath the vehicle while parked. the vehicle was taken to a service dealer, who determined the leak originated at the rollover valve. the fuel tank was replaced, which corrected the problem. there was a nhtsa recall# 00v195000, which pertained to the fuel tank assembly. the vehicle was not included in the recall due to the vin. updated 12/01/06. *jb
10/09/200343429210/15/1999
 Fuel leak for a 2nd time. june 2002 full tank of gas leaking all over garage while we were on vacation. dealer said the gas tank was warped at the top and could not seal properly. est $900. to replace tank. 43000 mi. on jeep it was out of warranty. ended up paying $277. labor and made them warranty the faulty tank. aug. 2003 fuel leaking again from top of tank and dripping down off under the tank. dealer says the fuel pump is out $628. to replace. jeep owners beware. *ak
 The gas tank leaks while filling. the vehicle was taken to the dealer on 7/7/2003. the dealer stated the vent tube weld failed. *ak
06/01/2002206/01/2000
 This vehicle has been to the dealer 3 times for fuel leaking from the top of the tank after filling it up at the gas station. fuel pump was replaced as well as tank. condition goes away and then returns again 9-12 months after repair. obdviously parts are failing for the same reason. car will lose approx.3 gallons after leaving gas station driving down the road. someone is going to end up dead if they dont correct this. vehicle is out of warranty, but problem is related to the same recall. i cant afford the parts and labor to repair it, leaving me no choice but to drive it.
10/17/2000102/01/2000
 I was involved in a rear end collision which started a small pile up. i was struck in the rear and my fuel tank ruptured and the jeep burst into flames immediately as i was pushed into second car. by the grace of god i survived.
02/08/2000101/02/2000
 Vehicle was struck in the front fender on the driver's side, the interior of the vehicle was flooded with gas and soaked clothing in the rear cargo area and the back seat when the vehicle flipped over during accident even though the gas cap was intact possible fuel tank failure. yh
FUEL SYSTEM, OTHER
04/20/2006500001
 My car has major problems and i can't afford to fix, then i find the problem that i have is due to the automaker's problem because the car is on recalls for the problems i am having. i received no notices on any recall, and when i got on the web-site to check for recalls there are as many as 10 major problems with my car and jeep. some could cause me to crash or even explode while driving. where are my recall notices? *tr
04/05/2000108/21/2000
 Transmission will automatically with gear while driving.*ak the transmission started jerking between gears 1-2 and 4-3. the sunfoof screeches when closing. the fuel chime light comes on at quarter tank. the overhead computer reads inaccurately. *yh
FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP
01/01/200130000109/01/2000
 Tl*the contact owns a 2000 jeep grand cherokee laredo. the contact stated that the vehicle accelerates by itself and makes a strange noise in the transmission box. the vehicle has been in and out of the shop since the date of purchase, with repair costs exceeding $4,000. the dealer stated that even though there are recalls, her vin is not included. the dealer changed her fuel injector system, which caused her to be involved in a crash and also receive speeding tickets. while driving 60 mph, the vehicle shut off on the freeway and almost caused another vehicle to run over her. the contact stated that it takes approximately fifteen minutes to start the vehicle. she took it back to the dealer after the most recent failure and they stated that she would need another fuel pump. she called daimler chrysler who stated that she needed to take her vehicle back to the dealer. chrysler stated that they would replace the parts of her vehicle at no cost. when she took her vehicle back to the dealer, they stated that the representative from chrysler gave her the wrong information and that her vehicle was out of warranty. the contact stated that her vehicle has not been driven since due to the previous crash and failures. the dealer and the contact have all of the repair documentation. a police report was filed for the speeding tickets. the current mileage is 99,000 and failure mileage was 30,000.
10/09/200343429210/15/1999
 Fuel leak for a 2nd time. june 2002 full tank of gas leaking all over garage while we were on vacation. dealer said the gas tank was warped at the top and could not seal properly. est $900. to replace tank. 43000 mi. on jeep it was out of warranty. ended up paying $277. labor and made them warranty the faulty tank. aug. 2003 fuel leaking again from top of tank and dripping down off under the tank. dealer says the fuel pump is out $628. to replace. jeep owners beware. *ak
FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM
 Consumer states that has an over ring gasket and it does not give the vehicle enough power to start. dealer was contacted. mr
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
10/01/200274000210/01/2002
 Bought used 2000 jeep grand cherokee from jeep dealer in october 2002. i also purchased an extended warranty from jeep. auguest 2003 the oil pressure gauge dropped. stopped jeep checked oil, all looked fine, restarted, gauge went back to normal. asked dealer about it, no problem they said. on a trip 300 miles from home, oil pressure gauge dropped again, did the same, gauge came back, but dropped again. took to service station who couldn't help. had it towed to dealer. they said gunk build up in the engine, need to repleace at a cost of $9,000. i couldn't prove oil changes ever 3,000 miles (they were done at home), i explained i had only had the jeep one year, too bad. extended warrenty won't help. i had engine replace by a friend with a used engine. july 2004, radiator had to be replaced. i called jeep to ask if they would cover the radiator, they said no, because i couldn't prove i had the radiator flushed at 50,000 miles. i told them i didn't even own the jeep then, but they said too bad.*ak someone needs to get jeep to own up to the problem.
05/18/20045
 The gas gauge registered a false reading of the gasoline which caused the vehicle to run out of gas. the driver drove the vehicle to the dealer. the mechanic informed the driver that the fuel gauge system needed replacing due to a worn sensor. please fill in additional information. *jb

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