Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
02/01/200456000202/18/2003
 No heat from passenger side of 2000 grand jeep cherokee. blend door issue. *jb
08/15/200350000
 I am a independent used auto dealer in northern california. i just had a customer, who bought a 2000 jeep grand cherokee laredo 4x4 with 48,000 miles 4 months ago, call me to say that the transfer case just exploded and damaged the front differential. on at least 3 prior occasions i have bought 99-00 jeep grand cherokees for resale and had to replace either the transfer case or the rear differential in order to sell the vehichle due to extreme howling or grinding noises coming from the divetrain. all of these vehichles were purchased at auction from daimler chrysler fleet services at adesa golden gate auto auction with full guarantee. i was recently informed that daimler chrysler fleet services will no longer arbitate the sale of any more of these vehichles because it is such a frequent occurance. this leads me to believe that they are aware of this problem and are unwilling to correct the problem. all of the vehichles that i puchased had less than 50,000 miles on them and at least one was under the 36,000 mile warranty limit, but over the 3 year limit. i hope that someone can look into this, as it is apparent that there is a problem with this vehichle which daimler chrysler is obviously aware of. please contact me at 707-443-3008 if you have any questions. thank you.
11/01/2001
 Remote control will not open or lock the doors. manufacturer was contacted. feel free to provide any further information.*ak
03/08/2002409/11/2000
 Electrical problems, headlights/ windshield wipers, windows will not work. at times headlights work intermittently and dashboard lights flash intermittently. *ak dealer unable to repair and the vehicle continues to exhibit the same problems. *tt
11/01/2001
 Vehicle would not start properly because keyless entry sensor would remain on. dealer and manufacturer were not notified at this time. feel free to provide any further information.*ak
 There is a problem with electrical system causing fuel light to come on or not come on when fuel is low. alarm system is malfunctioning. driver's seat memory is no longer functional. keyless remote works sporadically. owner has been to dealer numerous times for these intermittent problems.*ak
08/19/2000108/01/2000
 Color of vehicle paint is taupe. have seen others with same problem. dealer told me it was acid rain. wrong answer>
05/10/2000112/01/1999
 Reported by insurance company for jane t epstein (amex assurance, claims adjuster - kenda gerbers ph# 800.872.5246 x5575). please contact jane directly for any missing/questionable info. she can be reached at listed ph#s after 05.14.00. she has contacted local chrysler dealership but has not received any response. defect caused damage to vehicle ($7516.17) and her residence garage. thank you for your time - kenda l gerbers, amex assurance claims adjuster. no safety defect listed in the summary. *ak