Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN
210150509/01/20051001700045rfe/545rfe trans - delayed engagement due to cooler return filter replacement. *sc10/20/2005
180250110/15/2001210900628289Some vehicles may exhibit a harsh 2-3, 4-5, and 5-4 upshifts causing a powertrain clunk or shudder when accelerating. *tt03/06/2002
POWER TRAIN - AUTOMATIC TRANSMISSION
080300608/25/20060803006A10021239Powertrain control module initialization. *kb03/23/2007
210090310/02/2005210180510003524Automatic transmission diagnostic teardown procedure. various models including the 2004 ram truck, durango, sebring convertible, cherokee, vision, neon, and voyager. *tt *sc10/22/2003
0702/01/200310001102Recommended steps to confirm the safe and proper engagement of the park position on the vehicle's automatic transmission. *tt04/14/2003
210020207/08/2002635721Subject regarding revision in diagnostic procedures and labor operation times for re transmissions. *tt10/30/2002
210080108/03/2001623183This bulletin involves geartrain sound entering passenger compartment.*slc10/26/2001
210060103/16/2001211699621898Automatic transmission fluid usage atf+4. *tt *mj10/03/2001
21010002/04/2000609981Subject pertains to intermittent harsh engagement into reverse gear on certain re model transmissions. *tt04/12/2000
21139909/03/1999607962Subject regarding 45rfe drive learn procedures for 45rfe transmissions. *tt10/21/1999
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
080150503/02/200510013731Powertrain control module initialization. *sc04/26/2005
88212/01/2000618446Emission recall to reprogram powertrain control module - on-board diagnostic system may not reset the readiness codes. *jb04/13/2001
21090009/15/2000211299614657Subject regarding 45rfe transmission quality enhancements for the 1-2, 2-3, and 4-3 shifts. *tt11/30/2000
21129909/03/1999607625Some vehicles equipped with a 45rfe transmission may experience 1-2, 2-3, and 4-3 shift quality issues. *tt09/30/1999
POWER TRAIN - AXLE ASSEMBLY
030020308/29/200310003531Fluid weepage past rear axle vent line jiggle cap. *tt10/22/2003
0300302A10/28/2002030030210000324Customer may complain of a high-pitched rear axle whine sound coming from rear of vehicle. *tt02/24/2003
030030208/12/2002635670Customer may complain of a high-pitched sound coming from the rear axle of the vehicle between 55 and 70 mph (88-112 kph). *tt10/30/2002
0300101A09/14/20010300101625612Some customers may experience a powertrain related sound which may be described as front axle whine. *tt11/29/2001
03079910/29/1999612137Subject on the intermittent bump felt after the vehicle has come to a full stop, on vehicles built prior to september 20, 1999. *mjs06/06/2000
03089911/26/19996089807Information on new wj 186fbi front axle pinion gear flanged nut and ground collapsible spacer. *tt02/25/2000
03059909/24/1999607906Subject regarding axle diagnosis. *tt10/15/1999
POWER TRAIN - DRIVELINE - DRIVESHAFT
03040006/23/2000030799614151An intermittent bump (stop-bump) once the vehicle is brought to a full stop. this condition may occur 3 to 20 seconds following the stop or when the load on the rear driveline is reduced (e.g., when the applied brake pressure is decreased09/29/2000
POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE)
01010301/01/200310003243Nv247 transfer case - gpop - issue review system. *tt10/14/2003
01010301/01/200310003244Snap ring access plug, nv247 transfer case - gpop - issue review system. *tt10/14/2003

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
POWER TRAIN
EA01017CHRYSLER GROUP LLC11/01/200112/18/2002ROLL-AWAY IN REVERSE WHEN PARKED02V053000
 Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics, helps to provide feedback to the driver to indicate whether

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
06/06/2012100000
 Tl* the contact owns a 2000 jeep grand cherokee. the contact stated that the vehicle would not start. the vehicle was taken to the dealer where the dealer advised that they had to replace the psm module. the vehicle was not repaired. the manufacturer was contacted and advised that the vehicle was no longer under warranty. the failure and the current mileage was 100,000.the vin was not available.
06/06/2012100000
 Tl- the contact owns a 2000 jeep grand cherokee. the contact stated while trying to start her vehicle, the vehicle would not start. she was able to start the vehicle. the vehicle was taken to the dealer. the dealer stated they had to replace the psm module. the vehicle has not be repaired. the manufacturer was contacted where they stated that her vehicle was not under warranty. the failure and the current mileage was 100,000.the vin was not available.jp
06/06/2012100000
 Tl- the contact owns a 2000 jeep grand cherokee. the contact stated while trying to start her vehicle, the vehicle would not start. she was able to start the vehicle. the vehicle was taken to the dealer. the dealer stated they had to replace the psm module. the vehicle has not be repaired. the manufacturer was contacted where they stated that her vehicle was not under warranty. the failure and the current mileage was 100,000.the vin was not available.jp
06/02/2008460001
 2000 jeep grand cherokee -- sudden acceleration -- pulled up to a gas pump, stop went to shift to park and the vehicle suddenly accelerated. if i had not quickly turned off the key i would have gone through the station. *tr
07/15/2002401/01/2000
 Brakes - rotors warp about every 9 to 12,000 miles. the rotors have been turned 3 times and are now in need again. transmission - the overdrive slips as it engages. tachometer shows the engine speed increasing as the od engages, than drops as it finally fully engages.
POWER TRAIN - AUTOMATIC TRANSMISSION
12/11/20091
 I have a 2000 jeep grand cherokee.. i have the same as all other 2000 jgc owners are having. been using coolant every few weeks needs to be topped off.. fan was replace due to recall. had to replace fan control under headlight. last year was overheating. replaced water pump/ thermostat. overheating again. just replaced thermostat today. did not fix the problem. transmission has been shifting hard for the past year and a half. i replaced parts in transmission as suggested by dealer. but it did not fix problem..replaced radiator around may of 09 still having cooling problems. i replaced so many sensors that have failed that i cant remember them all. i still have 1 more year of payments on this vehicle.. its hard to make payments when i have been buying so many parts to try to keep this car running. bad door seals, they are too small (short or shrinking) it lets water come in back passenger area. always smells musty inside.. black mold in the rainy season. taillight brake light on one only works part time. replaced 3 door latches. including one on rear hatch. *tr
05/15/20091080001
 I have a 2000 jeep grand cherokee and recently my band in my transmission broke, so i have no 2nd gear. i brought it to a transmission shop and they told me it happens very often on the make and year of my vehicle. it would be an $1800.00 to $3000.00 fix. as of right now my car wont shift until it reaches 5000 rpm's, since i don't have the money to fix. i was just wondering if it has happened alot on this make and model car if it would be a recall. *tr
04/19/2009100000
 Tl*the contact owns a 2000 jeep grand cherokee. while the vehicle was parked in the driveway and when the door was opened, the vehicle shifted out of park and began to roll backwards. the door stopped the vehicle from rolling too far. both the front fender and driver's side door were damaged. the manufacturer and dealer had not been notified. the current and failure mileages were approximately 100,000.
11/01/2008800001
 2000 jeep grand cherokee heat not working - a common complaint of many jeep owners seeking to file a class-action lawsuit against daimler chrysler jeep. $900 + is beyond absurd to pay to fix this common problem that jeep should have recalled and fixed for free. *tr
08/01/20071
 Door actuator, overheating, transmissions slippage (or not wanting to shift at times), tail lights, cooling, heating (or lack of). *tr
09/30/2007105/04/2003
 I have a 2000 jeep gc laredo, and along with many,many other people i have numerous problems. the warped rotors are very dangerous when you have to use your brakes, especially when you have children in the car as i do, also the taillight/brake light issue, that has gotten me pulled over more than once, even though i put a new bulb in it every time. the door lock actuator that is very annoying not to mention my transmission has a shifting problem that i can't do anything about and now my radiator fan will not work so my car will overheat if i am stopped for too long. *jb
09/04/200598009210/30/2001
 On sunday september 4, 2005 while returning from a 220 mile trip the radiator fan on our 2000 jeep grand cherokee fractured and separated, causing rupture of radiator, coolant loss and rapid overheating. the vehicle was towed to firestone auto repair where the radiator, fan and shroud assembly were replaced. the vehicle was picked up on september 7, 2005. it became apparent when leaving firestone that the transmission had suffered damage as a result of the overheating. the vehicle was taken to panhandle transmission where a rebuilt transmission was installed. a recall notice was issued by daimler-chrysler in october 2006. invoices, credit card statements and canceled check was submitted to daimler chrysler as proof of defect and subsequent damage repair. daimler-chrysler reimbursed the cost of the fan, radiator and shroud replacement on november 16, 2006 in the amount of $1003.89 but no reimbursement for the damage caused to the transmission ($1350.00) due to radiator failure and rapid overheating of the transmission coolant system. *jb
03/06/200642000308/01/2000
 Dt*: the contact stated while the brake pedal was depressed, the tires felt square and there was an excessive stopping distance. the vehicle was taken to the dealership, who determined the rotors were warped. the rotors and pads were replaced. the brake rotors have been replaced three times, but the problem persisted. the cranksahft position sensor was replaced. the consumer stated he could feel the transmission shudder. updated 03/22/06. *jb
02/18/200663000108/04/2000
 Our jeep grand cherokee has a transmission selector (automatic) that has slipped so that there is no park. park now operates as reverse, reverse as neutral, neutral as drive etc. there is no longer a way to reach 1st gear and the car will roll when it is in park. the car is in the daimler chrysler shop now and nothing was done to cause this extremely dangerous failure. *nm
12/17/2004570001002/21/2004
 My 2000 jeep grand cherokee has had a heater problem. it gets so hot that it can burn my fingers. then all of a sudden on the passenger side the heat doesn't work it only blows cold air through the vent and on the floor.*ak also in the trasnmission when you come to a stop you can sometimes feel a loud thump like someone just rear ended you. it happens about 3-4 times a week.
01/20/2005760001
 Vehicle rolls forward when put into park. taken to dealer for checkup, and results show that the transmission needed to be replaced.*ak the vehicle was repaired but the consumer stated that he thinks the part was defective. *tc
11/17/200455500108/04/2000
 Brandow chrysler notified me that 2000 jeep grand cherokee transmission requires replacement. the vehicle has 56,000 miles and has properly maintained. *ak upon review of similar issues from other 1999/2000 jeep owners with transmission problems, i am filing this complaint due to lack of notice by brandow or daimler chrysler regarding transmission issues with this vehicle.
01/01/2002110/24/1999
 1. transmission: having problems shifting from 2nd gear to 3rd gear until car is fully warmed; occasionally, the car stalled due to the gear not shifting properly; 2. brake rotors: rotors warp within 12,000 miles; changed new rotors and pads three times; 3. alignment: pulls to the right summary: transmission & brake rotors are known problems by dailerchrysler---unsafe vehicle. *la
06/16/20048570030
 While driving at any speed consumer experienced transmission problems, especially shifting from second gear to third gear. on one occasion vehicle stalled due to the gears not shifting properly. this problem happened every day since ownership of the vehicle.*ak
07/08/2004220002006/20/2000
 When coming to a stop, at about 7-10 mph, the transmission shifts down hard, causing a bump stop and the car to quickly decrease in speed. this is an intermittant problem. dealer found nothing and recommended transmission service which did not help. date listed is last time event occurred.*ak
05/19/200490000302/20/2000
 Sudden loss of power on three occasions. while driving at highway speeds, vehicle instantly looses all power. obvious problems navigating to shoulder on multilane highway in traffic. could easily be stranded in lane. difficulty steering. requires towing. has occurred three times in last two years, twice in last month. first time, replaced computer. second time, replaced transmission sensor. third time, undetermined. *ak
08/08/200223000108/14/2001
 2000 grand cherokee jumps out of park in to reverse and accelerated injuring one. *jb
11/01/200355000108/19/2002
 I own a 2000 jeep grand cherokee loredo. currently i am experiencing severe transmission problems. everyone i know who owns a jeep grand cherokee is experiencing the same problems with their transmission. my car currently has about 88,000 miles. i have also had to replace 3 of the lock latches within six months. the automatic locks just brake for no reason and are very expensive to be replaced.*ak
12/07/200349000807/25/2000
 I have a 2000 jeep grand cherokee laredo. in early december i was driving the vehicle when my engine light illuminated. i immediately called my mechanic, who happens to work for midas. he told me to bring it in right away. because i live closer to midas than any jeep dealer, and because of the service i have received in the past from jeep/chrysler, i took it to my mechanic. he advised me i had a blown head gasket. i received an estimate from him and he also advised me that the dealership would be considerably more expensive, i allowed him to repair the vehicle. after the repairs were complete, i talked to my mechanic and he advised me to contact chrysler/jeep and ask for reimbursement. here in lies the complaint. when i contacted the dealership, bob dance jeep in oralndo, i was told there was nothing they could do to help because it was my fault i drove the vehicle hot. i explained the reasons i took it to my mechanic as opposed to the dealer and i was told so sorry. i then try to contact the warranty people for the vehicle. i was told i only had a 3year 36,000 mile warranty and that i wasn't able to do anything about it. the vehicle had 49,000 miles at the time of repair. i asked if i would be allowed to purchase an extended warranty and was rudely told no. this is only one example of the customer service i have received since purchasing this vehicle in july 2000. i have also replaced the transmission, two bateries, repaired the window which did not work and had the rotors cut three time. when i spoke to chrysler headquarters, i was not surprised to receive the same response. i was told because the work was done by an independent garage,midas, i was not entitled to any type of reimbursement, period. i dont trust jeep/chrysler. i don't want them working on my vehicle. someone please help me!!
35000212/15/1999
 Driver's side seat frame detached from being welded. this was the second time that seat detached. driver sustained back injuries when the seat fell backward. dealer was welding the seat again. also, gear shifter jumped from park into reverse on its own. *ak
12/03/200335500202/16/2000
 Vehicle rolled backwards on slight incline. car was not running. checked and made sure vehicle was in park. it was. started the vehicle and drove back up incline. vehicle rolled back down while running. drove straight to a spitzer jeep dealership. put vehicle on larger incline. vehicle would not roll. service person, dan, told me to keep an eye on it and bring it back if it did it again.*ak
01/21/20019000110/14/2000
 Disc brakes continually need work. rotors warp and must be turned every 10,000 miles! now the automatic transmission won't shift out of 2nd gear until the car is warmed up. what next? the brake maintenance alone has cost me nearly $2,000. this is a $30,000 vehicle and should not require this much maintenance! *la
10/29/200357000410/10/1999
 I purchased my 2000 jeep grand cherokee in 1999. i have been in and out of the dealer service for repeat major problems. my tire squeaked loudly while driving and after a year of not finding the problem, and fixing what they thought was the problem the left front wheel bearing was replaced and solved that problem. during the problem with the squeak they informed me that the transfer case had a problem and the solution was to drain and refill the 4wd transfer case fluid, i had them complete the service. also during my cargo door would not open neither would the window, they replaced the latch lift. the next problem was that i was noticing smoke coming from underneath my hood. i brought that to their attention and they notice a fluid leak and had to replace my cylinder head gasket. the smoke was still there after that effort and now my transmission has went out. i need an overhaul transmission that will cost $1800.00 because now it's out of warranty. when i called the dealership they made it seem as if i did not take care of my vehicle. when my jeep needs servicing i always went to the dealership (5 star) so they can help me take care of my investment. any needed repair that was requested i had done. my jeep only has 57,000 miles on it. the crysler company has most definitely lost a customer.*ak
10/24/200364000108/18/2000
 I purchased a 2000 jeep grand cherokee laredo in august 2000. yesterday, my transmission failed and would jerk when shifted into reverse. today, i contacted the dealership and was basically told too bad, because my warranty was expired. i asked to speak to the gentleman that sold me the jeep, was placed on hold for several minutes and then transferred to someone else's voice mail. my jeep is 3 years old and has 60,000 miles on it (transmission failure!!!--i've had vehicles for 10 years with no transmission problems and three times as many miles). the business manager stated that she had seen vehicles with 3,000 miles on them fail (better watch out). the estimated cost to fix the transmission $1650. i purchased this vehicle new for reliable transportation and have had problems ever since. i have also had problems with the brakes and had to get the front rotors replaced as they were warped. my back windshield wiper hesitates before starting. it is sometimes hard to start and that has been happening since shortly after purchase. staff at the dealerships are rude and unresponsive when notified of problems. staff at the dealership informed me that repairs on my jeep for a wiring problem would take 3 days, and they ordered the wrong parts and kept my jeep for over 2 weeks (and then i had to take it back the next day due to wiring problems). i also hope chrysler is aware that they have just lost a loyal jeep owner/fan. i will never purchase another jeep and will certainly not recommend it to anyone. i can't wait to get rid of this piece of crap. *la
08/12/200326000308/29/2000
 The rotors were warping and caused the brakes to wear prematurely. the dealer was notified. *ak the transmission displayed slipping and there was a flat spot on the tire(s). *sc *jb
08/02/2002206/01/2000
 Transmission jumps while foot on brake.*ak
05/06/2003532002
 2000 jeep grand cherokee limited 4.7l 4x4. intermittent delayed engagement of gears when accelerating. makes roaring noise as engine increases rpm without generating torque. happens most between 20 and 50 mph. also, quadra-trak ii 4 wd no longer provides noticeable power to the front wheels. rear wheels keep spinning. dealers say everything (pumps, fluids, etc.) checks out, but formerly outstanding 4wd performance is embarrassing at best. *nlm
04/28/20031
 While driving, the automatic transmission failed to shift properly. *jb
02/28/2003561821
 Consumer had to use excessive force when putting the gear shifter into park, there was an owners notification reference #11022208 for the problem. *jb the consumer was unable to remove the key. scc
12/03/2002
 While traveling about 65mph on the highway without prior warning . the transmission froze up and the vehicle shut down please provide additional information dealer is aware of the problem. ts
09/09/200219000108/01/2000
 Consumer stated the the vehicle was in park with the emergency brake engaged and engine running. the consumer exited the vehicle then it began to roll backwards and hit a brick wall. upon inspection the consumer noticed that the gear lever had shifted from park to reverse. the consumer contacted the dealer about gear shift problem prior to this accident. *ts *nlm
07/15/2002401/01/2000
 Brakes - rotors warp about every 9 to 12,000 miles. the rotors have been turned 3 times and are now in need again. transmission - the overdrive slips as it engages. tachometer shows the engine speed increasing as the od engages, than drops as it finally fully engages.
07/15/2002401/01/2000
 Brakes - rotors warp about every 9 to 12,000 miles. the rotors have been turned 3 times and are now in need again. transmission - the overdrive slips as it engages. tachometer shows the engine speed increasing as the od engages, than drops as it finally fully engages.
10/01/20007
 Transmission slips intermittently, won't shift properly and vehicle bucks. vehicle has been taken to dealer 7 times, cannot remedy the problem. problem started at 9000 miles.*ak
04/05/2000108/21/2000
 Transmission will automatically with gear while driving.*ak the transmission started jerking between gears 1-2 and 4-3. the sunfoof screeches when closing. the fuel chime light comes on at quarter tank. the overhead computer reads inaccurately. *yh
06/01/2000309/03/1999
 Front rotors have been replaced 3 times/ were resurfaced once, and rear rotors were replaced once due to vibration in vehicle.*ak consumer stated that the pcv valve failed, fuel filter failed, and front shocks leaking fluid and replaced front shocks, also the transmission pan was leaking fluid, wiper blades were replaced.*yd
01/01/2000
 Transmission make a noise when you put it in reverse. sounds like the transmission has fallen out. when you put it back in park and try it again it doesn't do it until it has set for a while.*ak
10/25/2001209/01/1999
 My jgc has had off and on problems since i bought it virtually. not being a particularly complaint oriented person, i at first attributed the transmission problem on this truck to the fact that i had never owned a 4wd vehicle before. from the outset this truck shuddered when in a tight turn, either direction. during the first winter ii owned it, i left it in my driveway in park only to come out later to find it at the end of my drive. this happened a number of times, once stopping only because it stopped up against my wife's car. i thought i was crazy at first--now i won't leave this vehicle on a flat surface without the emergency brake on. recently, the truck developed a huge, and frightening clunk between 2nd and 3rd gear i believe. again, i did not make much of this until the check engine light came on more or less permanently. the truck will no longer shift into appropriate gear, has poor acceleration and worsening gas milage, and runs at erratic at best rpms. i have taken it too the dealer who on the first visit told me they couldn't reproduce the problem and told me to bring it back when it happened again. it happened again on the way out the lot. i took the truck back about a week later and was told it would cost about $250 to diagnose the problem. a week later, i took it back to the dealer, angry that i had found my exact problem on a technical service bulliten from chrysler itself. the dealer althogh very nice basically told me i would have to pay to have the transmission replaced at a cost of some (at least) $3,000.00. i am taking the car back next week to have the dealer tear down the transmission, after having attempted to speak to the district manager, who mysteriously disappearred upon my arrival. having read now virtually identical complaints to mine on this internet sight, i am now torn between letting them repair it to what seems like no avail , filing a lawsuit, or trading the vehicle in and losing a ton of money. thank you for your time.*ak
 While driving gears were very hard to operate, also, vehicle would not go forward. tried to put gear into park and vehicle went backward. also, rear wheels spun out of control. please provide any further information, or make changes. *ak
07/01/2001108/01/2000
 No summary listed for above vehicle. *ak
08/29/2001306/01/2000
 Transmission has a constant problem w/reverse, loud noise and rough engagement jeep stated it's normal to factory/specs. steering column has knocking noise and is loose/play. has been replaced once. same problem exists with steering column & jeep refuses to fix. jeep says it's normal to factory/specs this time. fuel pump has been replaced due to vehicle not starting due to pressure problem in fuel pump. vehicle sometimes does not start after fuel pump replaced. jeep states it's normal to factory/specs and refuses to fix.*ak
08/01/20003
 Brake rotors are problem not corrected by dealers,transmisson same,unsafe vehicle. *ak
09/01/200009/01/2000
 I picked up my vehicle during lunch and noticed the noise en route to airport (travel for work). 72 hours had lapsed before my return date. the car kept making a revving noise and ticked/clicked if i did not push the gas pedal down to accelerate quickly. it still makes that noise and the transmission (i was told by a non jeep mechanic) sounds like it is winding up fast even though the car is moving slow (like a 10 speed bicycle does when you have the gears adjusted incorrectly). i called the dealership when i returned and i was told that i needed to break in the vehicle because it had less than 100 miles. i also reported the noise on two occasions to a dealership in new britain,ct when getting mfg suggested service (documented on their svc forms). the 4 wheel drive gear also was stuck but loosened up after several uses.*ak
09/01/200009/01/2000
 I picked up my vehicle during lunch and noticed the noise en route to airport (travel for work). 72 hours had lapsed before my return date. the car kept making a revving noise and ticked/clicked if i did not push the gas pedal down to accelerate quickly. it still makes that noise and the transmission (i was told by a non jeep mechanic) sounds like it is winding up fast even though the car is moving slow (like a 10 speed bicycle does when you have the gears adjusted incorrectly). i called the dealership when i returned and i was told that i needed to break in the vehicle because it had less than 100 miles. i also reported the noise on two occasions to a dealership in new britain,ct when getting mfg suggested service (documented on their svc forms). the 4 wheel drive gear also was stuck but loosened up after several uses.*ak
08/04/2001309/01/1999
 Transmission will not shift into park. when you shift into park, then release the shifter, the shifter moves backward into park. very dangerous. thank you.*ak
03/15/200110008/01/2000
 This jeep has numerous problems and has been to the dealership for service 4 time and they have failed to repair even 1 of our complaints. all complaints other than the pull to the right have been dismissed with the explanation of can not duplicate. they have tried to repair the pull to the right but it only got worse. we were told by a repair tech. that it needed a new part to correct the pulling to the right but chrysler has failed to install this needed part. we have requested a repurchase of the jeep under the lemon law but chrysler denied our request stating that the pull to the right is due to road crown and if you hold the steering wheel with a strong to medium grip you don't notice the pull to the right! we have this in writing from the arbitrator that chrysler hired. the dealership and chrysler attempted to conceal some service repair forms that had the loose rear hatch problem and the pull to the right. chrysler stated in letters to the attorney general that we had never brought the rear hatch alarm to the attention of the dealership which was disproved at arbitration but we still never received a copy of the repair sheet even though the dealership has it and provided a copy to the arbitrator. we have parked this jeep due to the increasing severity of problems. we think this jeep is dangerous due to it's numerous defects. we refuse to let anyone ride in the back for months due to the rear hatch (which the district manager for chrysler found was loose at the arbitration hearing by pushing on the bumper and hatch. *ak
04/01/2000
 Severe shaking in steering when brake applied started around 17000 miles, when vehicle put in reverse it hesitates and almost stalls then all of the sudden takes off in reverse actually spinning tires, vehicle pulls heavily to right, dealer claimed it was due to the crown in roads
05/01/200111/01/2000
 When shifting gears the transmission makes a lot of noise. have had the vehicle in twice, was told that they had another jeep on the rack with the same problem was waiting for the manufacture rto tell them what to do next. after repeated calls to find out the status of the other jeep, was told that they had replace the whole transmission on that jeep and did not fix the problem. so after many calls am told that chrysler is working on the problem. also, the jeep backs off a lot when at 70 miles per hour. wrote the manufacture, but have not heard from them. *ak
109/01/1999
 When transmission is trying to shift into another gear, would make a clunking noise. have taken vehicle to dealership 6 times for the problem. mechanic had indicated that noise could not be located , informed owner all jeeps make clunking noises. ak *jb
08/06/2001
 Vehicle jumped out of gear from park to reverse, accelerating almost 30 mph. dealer previously replaced transmission for it was not grounded properly. please add additional information. *ak
 Vehicle was placed in the park position. then, consumer shifted gear from park to reverse, backed up about a few inches, and vehicle suddenly accelerated more than half a block in reverse, crashing into an apartment building. vehicle was totaled. please provide any further details.*ak
06/29/20010
 Consumer's wife was driving a leased grand, cherokee, at approximately 5 miles. brought it back, and parked it in driveway, took foot off brake, and automobile immediately took off . it went straight through consumer's garage, hitting other car that was parked in garage, causing damage to it before coming to a holt. *ak
04/01/2000
 Vehicle has an intermittent shifting problems. when slowing down, vehicle will jerk as it searches for gears. also, it shifts down one gear lower than it should. dealer has inspected vehicle 4 times, and could not find cause. *ak
09/17/2000209/01/2000
 The quadra drive system includes the differential, transmission, and gerotor couplings and pumps. when the automatic transmission is shifting from one gear to the next it hesitates in neutral long enough for all the power to be transferred to the front wheels. when the transimssion does engage the next gear all of the power is transferred back to the rear wheels resulting in a loud thud. i do not know how the vehicle would respond when road conditions were not optimal. the manufacture response has been they have not been able to duplicate the problem.
02/15/2001108/31/2000
 Transmission shifts very roughly between 1-2 and 2-3 gears. *ak the vehicle was taken to the dealer twice but no solution was found. *yh
01/14/2001
 Note: rental car. parked vehicle after backing up moderately inclined driveway. set transmission in park. did not set parking brake nor chock wheels. vehicle was stable for several minutes (brought one child into house) but then began to roll down hill. was not slipping on pavement; was not driving engine (as with standard shift.) could not stop vehicle by holding back. transmission was still in park, not dislodged (confirmed this fact). pulled parking brake and vehicle stopped (no harm no foul.) but did not expect vehicle with automatic transmission set in park to be mobile at all. did report this to rental agent when returning vehicle.*ak
09/04/2000510/01/1999
 Intermitant, increasingly frequent, unexpected down-shifting and up-shifting at different speeds with associated transmission jerks and bangs of varying but severe intensity. dealer admits cannot repair vehicle after 5 attempts in last 11 months inspite of ongoing contact with manufacturer and replacement of all associated electrical and computer components. dealer admits vehicle is unsafe and will not release it. vehicle has been out of service for 37 days, including 21 days as of this writing since last return.
01/01/200012/01/1999
 No summary listed for above vehicle. *ak
01/12/200025
 The speed control will not hold a consistant speed, it will slowly drop in speed on level ground, down hill, and up hill. when the speed drops to a certain level the transmission will shift to a lower gear and then founder some more. the dealership doesn't seem to be able to find anything wrong with the unit from their computer checking. i have been to the dealership 4 times with no luck. *ak
11/17/199911/01/1999
 The first week i owned my brand new vehicle, it started clunking and jerking. several weeks later, they replaced the drive shaft. i continue to have similar and other problems with the transmission, gear shifting, brakes, etc...i inquired of the dealership whether or not there were any reported manufacturers defects and they said no. they lied.
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
09/30/2007105/04/2003
 I have a 2000 jeep gc laredo, and along with many,many other people i have numerous problems. the warped rotors are very dangerous when you have to use your brakes, especially when you have children in the car as i do, also the taillight/brake light issue, that has gotten me pulled over more than once, even though i put a new bulb in it every time. the door lock actuator that is very annoying not to mention my transmission has a shifting problem that i can't do anything about and now my radiator fan will not work so my car will overheat if i am stopped for too long. *jb
04/12/2001305/01/2000
 6 months ago, noticed transmission leak. took it twice for repair. after 2 repairs the transmission is still leaking which 2 weeks ago led me to call both the dealer & manufacturer. on 09/13, the dealer took the car back for repair but informed me that he will not replace the transmission because he sees no leak. on 09/16, i notice again that the transmission is leaking and therefore i am filling a complaint.*ak
POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL)
10/16/2003
 While vehicle was parked in the parking lot with engine still running transmission jumped out of gear, vehicle rolled backward, and hit another vehicle. both vehicles were damaged. *ak
06/26/200346055106/05/2003
 On june 26, 2003, my wife called me stating she could not get our 2000 jeep grand cherokee to lock into park. the shifter would go into park, as well as the transmission, but the shifter button was in a bind (actually the rubber piece on the shifter button had come off and lodged in between the shifter stalk and the button). this in effect held the button in, not locking the shifter into park. i feel the only reason she knew something was wrong was the fact that she could not remove the keys from the ignition. i simply told her to put the transmission in neutral and engage the parking brake, but had she exited the car with the engine running, the shifter would have very easily moved into any drive gear which could result in 1) vehicle damage, and 2) grave bodily injury. we love the jeep, but feel this issue is highly unsafe.*ak
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT
 Upon turning ignition to start the position. gear automatically shifted into reverse. also, oil in transfer case was burned very badly. please provide any further information. *ak
103/30/2000
 Whenever pushing on abs braking system, they would fail to engage. would be vibrating. aluminum rims were cracked. when shifting into 4-wheel drive would smell something burning. taking vehicle to dealership.*ak also, the transmission failed to shift correctly. *yh
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT
07/27/200455275109/10/2002
 Pulled vehicle to the side of the road to check right front tire. left gear in park with engine running, exited vehicle and was walking around the front of the vehicle when i heard a thunk. vehicle had shifted into reverse and was traveling down a slight incline. attempted to enter vehicle and was knocked to the ground. made a second attempt and again was knocked to the ground. vehicle continued in reverse, striking a fire hydrant. i sustained various injuries and was transported to hospital by ambulance.*ak
36000612/01/2003
 The vehicle slipped out of gear when the consumers foot was not on the brake. the vehicle also had a problem with sudden and unexpected acceleration. *jb the vehicle crashed into another vehicle in reverse then hit a steel pole which stopped the vehicle. the consumer requested reimbursement. *sc *jb
05/01/2001304/01/2000
 On two occasions the vehicle had placed itself in neutral while driving and experienced sudden acceleration. also the service dealer added a co-pilot to the vehicle. immediately after the co-pilot was installed, the consumer parked the vehicle on a flat surface with the emergency brake up, while still running, and the vehicle started to roll backwards. scc 8jb
08/22/2001
 While parked consumer was able to shift through all gears without applying brakes. button on shifter was not functioning. also not able to get key out of ignition.*ak
POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH
09/21/2002108/01/2000
 Vehicle went into full throttle reverse as it was shifted out of park. vehicle is equipped with a brake interlock that prevents shifting out of park without brake being applied. vehicle left rubber marks from all four wheels for several feet before i was able to being it under control. application of both feet to brake pedal didn't stop the acceleration and problem vanished as quickly as it appeared. all indications nominal after the event, but am now very concerned of personal liability in the event of an injury. this is a very dangerous situation and i can say with absolute certainty that the accelerator was not touched. one other detail i might mention is that as i was engaging the brake pedal to shift into reverse, something registered that the pedal felt funny. i've attempted to recreate the problem... using the brake with the engine off to remove any vacuum assist, then starting... normal shifts from park to reverse... nothing. my profession and training allows me to be somewhat objective in this matter. i have to assume that somehow the pedal feeling for the brakes and the instant throttle increase are related. since there is no mechanical connection, it would lead me down the path of an electronics malfunction. i will inform chrysler and the dealer as soon as business hours start on monday, but i write this in case i am the victim of a similar event before the vehicle is repaired.*ak
02/17/2002203/01/2000
 After turning into driveway, stopped about 3 feet from street, placed the gear shift in park with the engine running, opened the driver side door, leaving it open as i went to the mail box to retreive the day's mail. (this has been done routinely since purchase of the vehicle) i retreived the mail, looking at several pieces as usual and even dropped a few pieces due to the cold weather, then walked around the rear of the vehicle; all of this consumed 2 to 3 minutes and while walking past the rear of the vehicle i heard a sound typically heard in shifting gears. when i reached a position at the rear left side door, the vehicle started moving backwards; i tried to get into the car but immediately saw the daanger and backed away. the vehicle rolled out into the street, crosssing the street, and stopped upon hitting a mailbox positioned directly across the street. this is a slight downward slope to our driveway close to the street while the mailbox is on an upward slope, about two or three feet above street level. the entire left side of the vehicle was damaged severely due to its collision with mail box. when i got back into the vehicle after the collision, i saw that the gear shift was in the reverse postion. two weeks earlier the same unepected gear shift movement from park to reverse occurred in my garage and the car began to move backward. being in the vehicle i was able to apply the brakes and reposition the gear shift in the park. i was alarmed by the incident but dismissed it as an exception.*ak
05/22/200205/01/2000
 While idling in my mother-in-law's garage my jeep jumped into drive and slammed into the garage wall. i was told by chrysler that it was not a mechanical error.
107/20/2000
 The vehicle was parked temporarily with the engine running, but accelerated in reverse on its own injuring the driver and causing damage to the garage. *yh
108/01/2000
 The consumer placed the vehicle into park and exited the vehicle, suddenly the vehicle jumped out of park and into reverse, in an attempt to stop the vehicle the consumer grabbed the steering wheel but was dragged resulting in bruises all over. nlm
 Upon turning ignition to start the position. gear automatically shifted into reverse. also, oil in transfer case was burned very badly. please provide any further information. *ak
03/05/2002109/01/1999
 The automatic transmission shifts into 1-2 very roughly. took to the dealer and was told that the transmition needed to be replaced. brake rotors are worn very severly and car shakes when brakes are applied.*ak
12/21/20012
 While parked vehicle jumped into reverse and rolled backwards, hitting mailboxes. this was second time this had happened. have yet to contact dealer. please add vin. *ak
02/01/2002108/01/2000
 I pulled my jeep cherokee into the mail center in my homeowners complex; i put the jeep in park; opened my drivers side door; got out of the car; retreived my mailbox key from the drivers side door(where i store it); turned around and put the key into the mailbox; opened my mailbox and as i was about to take the mail out of the box i hear d a noise; i turn around and my jeep is moving backwards; i instinctively lunge at the car; hit my head on the outer edge of the open door causing a major cut requiring sutures; then the open door and moving car pin me against a post; i manage to push my way free causing more injuries to myself; spin around the outside of the pole; manage to get into thejeep;---- it jumped out of park into reverse; the open door was crushed backwards by the pole causing the property damage and i was injured in the incident as well. now i find out that grand cherokees and laredos have these reported incidents of jumping into reverse and i think these problem autos should be taken off the road; this could have been a tragic scene because this mail center is usually busy and if there was a child or someone behind my car or another auto behind me when this happened it could have been fatal; for me as well--i'm lucky i wasn;t knocked out.*ak
09/10/2000102/01/2000
 My wife had her 2000 jeep grand cherokee in park on a fairly level surface, she got out of her vehicle to check on some young people. when she got ou a friend of hers in another suv yelled that her jeep was moving. she looked back the jeep jumped a curb ran over four 20 year old shrubs then hit a lamp post. the vehicle did not start moving until she was 20-30 feet from the jeep. i reported this to jeep, thay sent out an inspector who agreed with me that the jeep had to be in gear to be able to have enough momenteum to jump the curb and run over the shrubs and hit the lamp post. jeep denied that the vehicle was at fault, refused to repair small damage, thank god this did not happen in my drive way with my 28 month old girl anywhere near the jeep. this is a saftey problem and i need help. thank you. *ak
108/01/2000
 The consumer placed the vehicle into park and exited the vehicle, suddenly the vehicle jumped out of park and into reverse, in an attempt to stop the vehicle the consumer grabbed the steering wheel but was dragged resulting in bruises all over. nlm
01/09/2002601/01/2000
 Vehicle slips out of park into gear, and accelerates forward and or in reverse.*ak
10/16/2001106/01/2000
 Vehicle was parked with engine running, emergency brake not applied. vehicle suddenly took off in reverse, hitting a person and then a building. person was seriously injured, damage to vehicle was $1700.00. *ak consumer states that his foot was on the brakes while vehicle was in motion. *jb
 While parked with vehicle running on an incline and without any indication vehicle started rolling backwards. consumer had to depress brake pedal to stop vehicle. please provide further information. *ak
02/26/2001108/24/1999
 While vehicle was in park and idling, the vehicle slipped into reverse, and crashed into a building before stopping,contacted dealer.*ak consumer stated prior to the accident he was having problems the the key/ shifter lock mechanism trying to take the key out of the ignition after turning off engine, dealer replaced a faulty bracket.*slc
 After shifting vehicle into park, and without any indication, vehicle started rolling backwards. consumer was injured. please provide further information. *ak
12/05/2000109/01/2000
 After being side-swiped i exited my vehicle leaving the engine running and the transmission in what i believed to be park. after a short time my vehicle, on its own, backed into another jeep parked in the intersection behind me. at the time i believed i left the transmission in neutral. sometime towards the middle of this year i read of a problem with this model stating the transmission failed to stay in park but the article further stated it was for model years up to 1999 only. subsequently i read that later models also had this problem (a flat spot between park and reverse causing the trtansmission to hold the vehicle in park without the detent locking it in park). with this information i tried to simulate the problem on my vehicle. to my surprise i could easily shift the transmission onto the flat spot without the park detent locking into park and with just the slightest touch of the shifting lever cause the treansmission to shift into reverse. this could only be accomplished with the engine running. i now question if the second part of my accident (my vehicle backing into the car behind mine) was caused by this design flaw in the transmission. i reported my findings to the dealer's service manager but was told ...to talk with the body shop that repaired the damage to my vehicle (i did not tslk with the body shop as this solution sounded ridiculous).*ak
12/10/2001
 Vehicle was parked with engine running, park brake not applied, and suddenly vehicle went backwards, consumer was able to jump in and shut engine off.*ak
12/18/20011
 While idling in park, the vehicle rolled into reverse, resulting in a collision.*ak *slc
11/26/20011
 The car was idling in park and it suddenly slipped into reverse. the driver had been out of the car for about 15 seconds when the vehicle apparently slid into either reverse or neutral. fortunately, the driver chased the car down, jumped into the car and was able to maneuver the car away from students who were walking nearby. otherwise there could have been a catastrohpe.*ak
11/23/20011
 Consumer was in front of vehicle with engine running and emergency brake not applied, vehicle suddenly went forward. consumer ended up underneath vehicle, but was not injured.*ak *slc
11/20/2001
 Vehicle was in park/ engine running/ emergency brake not applied. and vehicle suddenly went in reverse, consumer and passenger ran after vehicle trying to stop it. after about 80 feet consumer was able to jump into vehicle and applied brake. driver and passenger suffered neck and facial injuries. *ak
10/25/20011
 When engine was idling and gear shift indicator was in park, vehicle jumped out of park and started rolling backwards in reverse. consumer was able to stop vehicle before any injury or crash could occur. dealership has examined vehicle, but could not determine a cause for this problem. please provide any additional information / attachments. *note: gear shift indicator did not show correct gear that vehicle was in.*ak
09/17/2001107/01/2000
 I put the vehicle in reverse in a parking lot, went backwards then put it in drive to go forward and it still went backward and i hit a telephone pole. when i looked down the gear shift was in reverse and not in drive.*ak
12/21/200010/01/1999
 The vehicle was parked in garage; got out with door open to put material in car; vehicle slipped into reverse, backing out of garage; damage to driver side door, fenders and garage structure. similar reports of this accident as of 11/01 appear to be in excess of 60, based on review of nhtsa web site. need details on when recall will be requested. *ak
09/30/2001
 Vehicle was parked/engine running/ emergency brake not applied, and vehicle suddenly went backward and hit a tree. damage to vehicle was $ 5800.00. *ak
10/21/2000
 Transmission will slip out of gear and suddenly will go back into gear with a jerk. vehicle, sometimes will not go into gear at all. this happens intermittently. contacted dealer, and dealer looked at vehicle and replaced rear end, but did not remedy the problem. please add vin . *ak
107/20/2000
 The vehicle was parked temporarily with the engine running, but accelerated in reverse on its own injuring the driver and causing damage to the garage. *yh
10/03/2001102/01/2000
 Put car in park. with engine running stepped out of car. transmission shifted into reverse and car started rolling backward. driver was knocked down and injured while trying to reach in car to apply brake by hand.*ak
10/03/20011
 While leaving vehicle idling and in park, vehicle jumped into reverse and started to move, but consumer jumped in and stepped on brakes, preventing vehicle from moving. *ak consumer was injured in accident. *yh
09/10/2001
 Pe 01 021/roll away in park: while idling in park position in driveway vehicle inadvertently jumped out of gear into drive and hit two parked vehicles in garage; dealer was notified. feel free to provide any further information on this matter.*ak
06/01/2000104/01/2000
 My jeep rolled up over my left leg while stopped in my driveway. i was leaving the vehicle to pick up mail. i slipped and next i knew, the cars front drivers tire was rolling up my shoe, leg and came to rest on my left hip. the paramedics were called and i was taken to the hospital. my car suffered no damage, i still own and drive it, but with the reports i have been reading, i wanted to add my story. my costs at the hospital were @ 500.00. *ak
07/31/20011
 Consumer had put vehicle in park while it was idling, consumer saw that vehicle was going in reverse and tried to jump in to stop it, however it ran into another vehicles door and stopped. rotors have been turned before warranty ended due to vehicle was jerking while braking, consumer also states that the hotline is worthless, she stated she could not get through and then when she did, she was on hold for 15-20 minutes. *slc
10/22/20001
 While vehicle was in park and idling it jumped out of gear and started moving backwards. vehicle moved approximately 200 feet before crashing into a tree, causing $2,000.00 + damage. *ak the consumers insurance covered the cost of the vehicle repairs while the consumer paid the deductible. *yh
08/22/2001106/30/2000
 Vehicle was in park when exiting and it suddenly jumped out of park gear into reverse, causing vehicle to crash into a tree before stopping. *ak
11/14/2000108/01/2000
 I pulled my jeep out of the garage, while idling, i got out to go behind the jeep to close the garage door, when the transmission jumped out of park into reverse. i was hit and thrown to the back of the garage receiving many bruises and scratches. i then went to the emergency room and was checked out. my insurance agent came the next day and filed a report of the accident . the dealer from where i purchased the jeep was notified of the accident. the damage to the jeep, to the garage and its contents was in excess of $7000.00. in august 2001, i saw on cnn news jeep grand cherokee's were being reported for transmissions slipping out of gear. i wanted to report mine as well. thank-you ricky and nancy gerrin 8-13-01. *ak
04/01/2000
 Car was idling in park while driver stepped out of vechile momentarily. car started going in reverse and hit car approx. 12ft behind it causing the other vehicle to be flat bed towed off premises for extensive damage!*ak
05/01/20011012/01/1999
 The shifter button will not release, which indicates the vehcile is in park. the automobile was never left running, but the operator could not remove the key as the mechanisms indicated that the car was not in park. *ak
04/01/2000
 Car was idling in park while driver stepped out of vechile momentarily. car started going in reverse and hit car approx. 12ft behind it causing the other vehicle to be flat bed towed off premises for extensive damage!*ak
05/01/20011012/01/1999
 The shifter button will not release, which indicates the vehcile is in park. the automobile was never left running, but the operator could not remove the key as the mechanisms indicated that the car was not in park. *ak
01/02/2001101/01/2000
 While parked transmission jumped out of park and went into drive. vehicle took off, almost ran over driver,but was pulled out by a friend. nonetheless driver suffered a broke ankle and was treated at hospital. there was a lot of damage to vehicle. *ak
07/03/2001
 Had vehicle parked in driveway with both left side doors open. was taking child out of vehicle when shift lever popped out of park into reverse and started to roll backwards down the driveway. vehicle hit a neighbor's vehicle. no injuries.*ak
10/05/20001
 While idling in park vehicle jumped into reverse, resulting in a collision. dealer inspected vehicle.*ak consumer states this happened on two different occasions, dealer can not find any problems. *slc
06/19/20012
 While on side of the road consumer left vehicle running in park. about 2 minutes later, vehicle had jumped in reverse and started to roll down the hill. consumer has contacted dealer. please provide any further information.*ak while driving the vehicle jumped from drive to neutral, the dealer has been unable to find the problem. nlm
08/06/2001
 Vehicle jumped out of gear from park to reverse, accelerating almost 30 mph. dealer previously replaced transmission for it was not grounded properly. please add additional information. *ak
04/25/2001
 While stopping at light vehicle jumped from drive to reverse and brakes locked. contaced dealer, and dealer stated nothing to be done. *ak
05/26/2001107/01/2001
 Vehicle was left running and in park on a very steep driveway. after getting completely out of car consumer reached in to grab something when vehicle started to roll backwards. while trying to get into vehicle, it was moving so fast consumer suffered to nose, bruises on shoulders and right leg, injuries. until it hit a large tree and an officer arrived shut the vehicle off. *ak *et
12/01/2000104/18/2001
 Vehicle was parked on incline of driveway. consumer started it up, got out while warmng up. when getting back in vehicle, it rolled down hill into garage door. dealer couldn't find an explanation.*ak the key woul not come out of the ignition although the vehicle was in park, roadside assistance put the lever in park again and the key could be removed. nlm
06/30/2001104/01/2000
 Consumer put vehicle in park while still running, consumer went into house for about 2 minutes/ vehicle jumped into reverse/ started to roll backwards, and hit an oak tree. drivers side door came off. consumer has contacted dealer. *ak *slc
06/16/2001102/01/2000
 The jeep was placed into park. while it was idling my wife steped out of the car to talk to a friend. with my two children in the back seat the car began rolling backwards down a hill. by the grace of g-d the car turned and crashed into another car and then into a fence. no one was hurt but the car was badly damaged. please contact me if anyone can suggest what my legal rights are in this matter. sincerely ray moses raymo176@aol.com
11/01/2000101/01/2000
 Vehicle was parked in driveway. vehicle was running, and it was in park. consumer was walking away from vehicle, and vehicle came backward and pinned him between frame of garage and rear fender of vehicle. he said that a neigbhor came, and got inside of vehicle to release him. *ak *slc
04/01/200106/01/2000
 Vehicle shifted into reverse from park, causing it to hit a pier and roll into a lake.
02/16/20011
 While consumer was parked at a gas station preparing to fuel up vehicle, vehicle jumped from park to reverse, rolling back toward driver. vehicle rolled approximately 15 feet before coming to a complete stop. vehicle was not parked on an incline. dealer has been contatced.*ak consumer got knocked down by the drivers door and got dragged about 15 feet. *slc
 While vehicle was in park with engine idling vehicle came out of park, and went into reverse, hitting a pole. please give any further details.*ak
06/30/2001
 Vehicle was parked with engine running, emergency brake not applied. vehicle suddenly went backward and into a sign post. consumer jumped in, and shut off engine. damage to vehicle was $ 1200.00. *ak
06/01/2001
 Pe 01 021: vehicle was parked. consumer heard a clicking sound just before vehicle rolled out of driveway into a parked car;. manufacturer was notified. feel free to provide any further details on this matter.*ak
POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER
05/23/200217747108/08/2000
 At the time i was experiencing problems from warped rotors which caused car and steering wheel to shake violently especially when exiting off freeway. my engine light would come on intermittently. i was told the tech could not verify at this time. tech turned off light. car was under warranty, 17,747 miles and two years old. five years later, 58,968 miles and no warranty i have engine light on and told, torque converter faulty requires transmission removal after running system scan. *jb
POWER TRAIN - AXLE ASSEMBLY
10/21/2006830001407/10/2000
 Just disgusted with the number of repairs i have needed to make to this vehicle. in the last six years the following repairs have been done: brakes replaced 3 times and need to be done again door window motor cooling fan, radiator evaporator coils hood lifters-hood will not stay up drivers door clunks starter compressor leaking axle seals and now i have a cracked head on the engine. the jeep just failed out of the blue. glad i was close to home. this vehicle is a lemon. buy american again--most likely not. are our american vehicles being built with inferior parts? or are they programmed to be obsolete within a few years? *nm
04/19/200560000104/17/2005
 Rear axel on my 2 wd grand cherokee (jeep) needed to be replaced upon deceleration the parts made a grinding sound took it to the chuck hutton dealership on mt. moriah and they diagnosed the problem. $890.00 plus tax and haz disp. fee of $39.00. *jb
07/20/2003340004
 Consumer complained about steering problems. there was a honking noise when the steering wheel was turned. intermittently steering wheel made a popping noise while driving, especially when turning, and the steering wheel failed to go in the locked position when the vehicle was turned off. dealership didn't know what caused these problem,but there was a technical service bulletin on each of them. also, front drive axle made a wining noise while driving. *ak
02/01/2000611/01/1999
 This has been an ongoing problem, the rear axle has a whining noise at all speeds but really loud at 50 to 60 mph. i've had the dealer work on it six times the zone mechanic assisted the last two times and then they went into the frount end, there was nothing wrong with the frount axle. *ak
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT
06/05/2001203/01/2000
 Steering wheel vibrates during highway speed braking, all rotors and pads replaced @ 9180 mi. 3 rotors resurfaced and one replaced again @16356 mi. - vehicle whistles at speed greater than 15 mph. dealer replaced 'pitted bearings' in front differential @ 18235 mi..*ak
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL
09/03/200415000507/10/2000
 While applying the brakes, the pedal went to the floor and the vehicle shook uncontrollably. consumer took the vehicle to the dealer for inspection, and the mechanic determined that the pads and rotors needed to be replaced. consumer informed the dealer that this problem occurred more than once, and problem had not resolved. *ak problem still exists. *tc there was an oil leak found at the left rear axle seal. updated 02/20/07. *jb
POWER TRAIN - DRIVELINE
12/15/199912/01/1999
 Driveshaft and yoke are defective in the jeep grand cherokee. this is a known problem to chrysler and the refuse to fix it. i paid over $39000 for my vehicle, and i'm convinced that it is not safe at highway speeds. there are several class action lawsuits underway against jeep for this same problem. they have even set up complaint forums in some automobile review web sites. i would appreciate any help you may be able to provide in this matter. chrysler knows of the problem but after 4 service attemps they cant fix it. *ak
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
11/08/200485000709/16/2004
 Vehicle has been to the repair shop several times for rear end repairs, the rear end was replaced with another. *jb
05/10/200419558109/01/1999
 The vehicle's brakes and rotors have had to be repaired often. *nm the consumer was told that the rotors were too small for the vehicle. the consumer heard a pop noise when taking off or stopping intermittently. the vehicle shimmied at 60 mph and when the vehicle slowed down. oil leaked from the front differential. the vehicle door lock made a bad grinding noise when the consumer used they key to access the vehicle. *tc *jb
07/01/2004111/01/2003
 Problems with the differential on vehicle.*mr the vehicle would vibrate while driving 50-65 mph. the differential unit was replaced. *nm
07/02/200336365212/01/2002
 2000 jeep grand cherokee 4x4 v6. the steering wheel and brake pedal would pulsate horribly and shake when applying the brakes. this problem was due to the front rotors which were not covered under warranty eventhough there are 2 technical bulletins from jeep covering this problem. dealer replaced the front rotors, calipers, and pads as suggested by the bulletins. #0500302 - cost of the repair: $552.22.(2) dealer informed me after fixing my brakes that the the rear differential has a high-pitched axle. this is caused by a faulty rear differential which needs to be redone. not covered under warranty. #0300302a - estimated cost of repair $932.00, *ak
06/01/2000307/01/2099
 Rear differential: complete lockup at 55 mph !!! as i traveled down a county hwy to just outside of town after work. almost killed 2 pedestrians as the back end skidded 100 ft in complete lockup, dealer replacing the rear axle and looking at the front differential since it seems to have problems caused by this sudden failure of the back. brakes: i have had rotors turned 3 times (twice by dealer under warranty and once by independent shop) and since purchased complete new rotors and pads on all 4 tires work by midas due to severe pulsation when braking. i have noticed lots of complaints for exactly the same thing on internet. jay laszewski dt
10/20/2002
 Consumer states the rear diferential, rear axle and inner shaft has to be replaced. daler has been notified. please provide further information. ts
03/01/2002206/01/2000
 Transfer case bad on delivery. snap ring not installed unit replaced. brake rotors warp every 20k miles. replaced with aftermarket at 40k.. steering column clunk and feels loose. dealer replaced with new, same problem exists. excessive clunking and looseness in driveline. loud clunk park to reverse dealer says normal but lots of complaints. mr
01/23/2002110/07/2000
 Consumer stated there was a noise coming from the rear differential, when driving at high speeds, the dealer replaced noisy ring and pinion gears and all bearings.*jb
01/23/2002110/07/2000
 Consumer stated there was a noise coming from the rear differential, when driving at high speeds, the dealer replaced noisy ring and pinion gears and all bearings.*jb
09/17/2000209/01/2000
 The quadra drive system includes the differential, transmission, and gerotor couplings and pumps. when the automatic transmission is shifting from one gear to the next it hesitates in neutral long enough for all the power to be transferred to the front wheels. when the transimssion does engage the next gear all of the power is transferred back to the rear wheels resulting in a loud thud. i do not know how the vehicle would respond when road conditions were not optimal. the manufacture response has been they have not been able to duplicate the problem.
12/28/2000112/01/1999
 Noise and vibration coming from differential unit. *ak
06/16/2000405/01/2000
 None
08/16/2000208/16/2000
 Vehicle experiencing problem with noise coming from differential. vehicle been in dealer's shop on two occasions, and problem still reoccurring. *ak when the gas pedal is pushed the noise occurs but when released it becomes quiet. when cruise control is used a different kind of noise occurs. *yh
01/01/200012/01/1999
 No summary listed for above vehicle. *ak
01/05/2000110/28/1999
 The vehicle whines and howls due to defective differential. yh
POWER TRAIN - DRIVELINE - DRIVESHAFT
03/01/2002206/01/2000
 Transfer case bad on delivery. snap ring not installed unit replaced. brake rotors warp every 20k miles. replaced with aftermarket at 40k.. steering column clunk and feels loose. dealer replaced with new, same problem exists. excessive clunking and looseness in driveline. loud clunk park to reverse dealer says normal but lots of complaints. mr
09/01/2099
 Repairs on brakes 4times, drivetrain 4 times, many other items.*ak
309/01/2000
 Re: braking system, vehicle has always had shimmy or pulsation and feel that vehicle will not stop. complained to dealer at 9,000, 20,000 and again at 34,000 miles as well as numerous times while at dealer for oil changes. always told this is just how vehicle brakes until 34,000 when told that all pads need replacement and rotors are warped. chrysler refuses to pay or acknowledge defect despite my record of complaints. re: drive shaft, vehicle clunks as stopping and takes a long time switching gears. complained at 5,000, 9,000, 20,000, and 34,000. drive shaft supposedly replaced at 5,000 and 9,000 miles, although independent mechanic doubts upon review. chrysler considering another replacement after 34,000 mile complaint.*jb
01/15/200001/01/2000
 Excessive driveline whine at speeds above 55mph, when accelerating & decelerrating. very annoying/ unable to remedy situation with dealer. called jeep customer service. no help at all, dealer says normal.
11/17/199911/01/1999
 The first week i owned my brand new vehicle, it started clunking and jerking. several weeks later, they replaced the drive shaft. i continue to have similar and other problems with the transmission, gear shifting, brakes, etc...i inquired of the dealership whether or not there were any reported manufacturers defects and they said no. they lied.
12/15/199912/01/1999
 Driveshaft and yoke are defective in the jeep grand cherokee. this is a known problem to chrysler and the refuse to fix it. i paid over $39000 for my vehicle, and i'm convinced that it is not safe at highway speeds. there are several class action lawsuits underway against jeep for this same problem. they have even set up complaint forums in some automobile review web sites. i would appreciate any help you may be able to provide in this matter. chrysler knows of the problem but after 4 service attemps they cant fix it. *ak
POWER TRAIN - MANUAL TRANSMISSION
09/19/2003109/20/1999
 Transmission makes loud noise when shifting from park to reverse. problem was intermittent when vehicle first purchased. dealer told me this was not a issue and that all jeeps made some noise while shifting to reverse. noise become more common and louder/harder with time. *jb
1
 Consumer stated the vehicle felt sluggish when first starting in the morning, the dealer removed the transmission pan and found excessive brass and metal inside the pan, the dealer dissassembled the transmission, and pump bushings that were stuck on the torque converter, also the rear clutch was burnt.*jb
04/22/2002108/19/2000
 Consumer stated the check engine light was on, the dealer determined that the transmission was slipping.*jb
09/20/2000408/31/2001
 Consumer stated there was no indication of transmission fluid showing on the dipstick, the vehicle would downshift from drive to a lower gear, after 4 visits to the dealer it was discovered that the transmission vent tube was missing, which the factory failed to install.*jb
07/27/2001
 Ingage in park, got out of the vehicle left driver side door open, engine on wasked back around to get in the vehicle. suddenly shifted int reverse and took off down driveway and crashed backend first into large oak tree. vehicle tottaled
1
 The transmission functions impropery, at low speeds the transmission can unexpectedly down shift causing the vehicle to slow at a rapid rate. *yh
POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE)
10/29/200357000410/10/1999
 I purchased my 2000 jeep grand cherokee in 1999. i have been in and out of the dealer service for repeat major problems. my tire squeaked loudly while driving and after a year of not finding the problem, and fixing what they thought was the problem the left front wheel bearing was replaced and solved that problem. during the problem with the squeak they informed me that the transfer case had a problem and the solution was to drain and refill the 4wd transfer case fluid, i had them complete the service. also during my cargo door would not open neither would the window, they replaced the latch lift. the next problem was that i was noticing smoke coming from underneath my hood. i brought that to their attention and they notice a fluid leak and had to replace my cylinder head gasket. the smoke was still there after that effort and now my transmission has went out. i need an overhaul transmission that will cost $1800.00 because now it's out of warranty. when i called the dealership they made it seem as if i did not take care of my vehicle. when my jeep needs servicing i always went to the dealership (5 star) so they can help me take care of my investment. any needed repair that was requested i had done. my jeep only has 57,000 miles on it. the crysler company has most definitely lost a customer.*ak
07/30/20031
 The transfer case failed and caused front end to lock up.*ak