Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS
2300800B11/24/2000230800A615688Subject regarding child seat tether anchors. *tt01/28/2001
23080003/03/2000233599A610635Subject regarding child seat tether anchors. *tt05/09/2000
23359909/03/1999607963Information on child seat tether anchors. *tt10/21/1999
SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER
0800401B12/20/20010800401A629137On some vehicles the heated seat may be inoperative due to an open circuit in the seat cushion heating element. *tt03/27/2002
0800401A11/16/20010800401628181A condition may exist where the heated seat may be inoperative due to an open circuit in the seat cushion heating element. *tt03/06/2002

Consumer Complaints

Fail datemilesoccurencesPurchase date
SEATS
01/01/20131250001
 Driver's seat front outboard attach point failed during normal use. the failure was in the frame of the seat base where it attaches to the seat adjustment track. this is a manual adjust seat. i am original owner and of average build. vehicle has never been involved in a collision, abused in any way, and has been maintained in excellent condition. i conducted my own informal investigation. the seat base frame where it attaches to the seat track is a light weight sheet metal stamping. the holes in the stamping that accept the seat track attachment studs are significantly oversize compared with the size of the stud. the seat track stud is fastened to the seat base with a bare nut that is only slightly larger than the hole diameter. this results in the nut bearing down on a very small surface area of the sheet metal. high stress is created at these points, especially if the nut is not exactly centered on the oversize hole. also, the front attach points are several inches to the rear of the front edge of the seat frame, further increasing forces on these points for any rearward force on the upper seat back. over time during normal use, this resulted in stress cracking and subsequent fatigue failure of the sheet metal. during a high impact event such as a rear-end collision, this could cause sudden failure of the seat attach points, resulting in loss of control of the vehicle, injury to the front seat occupant, and injury to anyone seated in the rear seat behind the front seat occupant. a simple flat washer or other reinforcement of the holes in the seat base sheet metal could prevent this mode of failure. i recommend that any vehicle equipped with seats of this design have the seats inspected for cracks in the sheet metal base, repaired or replaced if necessary, and have the seat attachment points reinforced with heavy washers. *tr
12/18/2012153000
 Tl-the contact owns a 2000 jeep grand cherokee. the contact stated that the driver's side seat connection was fractured. the contact discovered the failure once he sat in the seat and discovered a portion of metal was fractured. the vehicle was not taken to the dealer. the manufacturer was not notified. the failure mileage was 153,000. kmj
12/18/2012153000
 Tl-the contact owns a 2000 jeep grand cherokee. the contact stated the driver side seat connections on the base came apart. the contact stated as he sat in the seat the metal was broken. the vehicle was not taken to the dealer. the manufacturer was not notified. the failure mileage was 153,000. mw
12/15/2011150000
 Tl* the contact owns a 2000 jeep grand cherokee. while parked, the contact noticed that the front driver
12/15/2011150000
 Tl-the contact owns a 2000 jeep grand cherokee. while parked, the contact noticed that the front driver
12/15/2011150000
 Tl- the contact owns a 2000 jeep grand cherokee. while parked the contact noticed the front driver side seat began to wobble from side to side and from front to back. the vehicle was taken to the dealer for diagnostic. the technician stated the seat frame would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 150,000. da
01/04/2010121000
 Drivers side seat bracket at base of seat broke, the seat is no longer stable, if involved in an accident the seat and seatbelt combination could prove more dangerous than the accident itself, if the bracket breaks all the way while driving this could cause a major accident!! i am just learning that this is a common problem. this needs a recall, very dangerous!!!
01/03/2012135000
 The right fwd seat track mount has broken its welds. the demographics of my family are all normal weight 195 and under and the vehicle is used mainly for on road trips and barely ever travels off road. during a internet search for a replacement seat track that yeilded no results and a dealer visit with a quote of 400 dollar fix. i have lost any respect for the manufacturer that seems to cut corners where they can put the general public in danger by the use of their product.
01/04/2010121000
 Drivers side seat bracket at base of seat broke, the seat is no longer stable, if involved in an accident the seat and seatbelt combination could prove more dangerous than the accident itself, if the bracket breaks all the way while driving this could cause a major accident!! i am just learning that this is a common problem. this needs a recall, very dangerous!!!
01/03/2012135000
 The right fwd seat track mount has broken its welds. the demographics of my family are all normal weight 195 and under and the vehicle is used mainly for on road trips and barely ever travels off road. during a internet search for a replacement seat track that yeilded no results and a dealer visit with a quote of 400 dollar fix. i have lost any respect for the manufacturer that seems to cut corners where they can put the general public in danger by the use of their product.
01/01/2006
 The driver's seat bracket or mount is broken and the seat is set facing slightly toward the left pillar. in investigating this situation we found that bracket failure is a very common occurance for this model. this is a hazardous condition and warrants a recall due to its frequency. this is my wife's vehicle and she is unsure about when the failure first occured.
01/03/2012135000
 The right fwd seat track mount has broken its welds. the demographics of my family are all normal weight 195 and under and the vehicle is used mainly for on road trips and barely ever travels off road. during a internet search for a replacement seat track that yeilded no results and a dealer visit with a quote of 400 dollar fix. i have lost any respect for the manufacturer that seems to cut corners where they can put the general public in danger by the use of their product.
01/01/2006
 The driver's seat bracket or mount is broken and the seat is set facing slightly toward the left pillar. in investigating this situation we found that bracket failure is a very common occurance for this model. this is a hazardous condition and warrants a recall due to its frequency. this is my wife's vehicle and she is unsure about when the failure first occured.
07/13/2011134000
 While driving my jeep grand cherokee the drivers front seat began to rock. when i got home i checked the seat and found that the metal frame had cracked in three places. i did some temporary repairs which did not last very long. i then did some research and found that many other jeep owners had the same problem. this problem is a safety hazard, and is a dangerous. any help you could give me with this problem would be appreciated. i feel that chrysler should do a recall for this problem.
01/03/2012135000
 The right fwd seat track mount has broken its welds. the demographics of my family are all normal weight 195 and under and the vehicle is used mainly for on road trips and barely ever travels off road. during a internet search for a replacement seat track that yeilded no results and a dealer visit with a quote of 400 dollar fix. i have lost any respect for the manufacturer that seems to cut corners where they can put the general public in danger by the use of their product.
01/01/2006
 The driver's seat bracket or mount is broken and the seat is set facing slightly toward the left pillar. in investigating this situation we found that bracket failure is a very common occurance for this model. this is a hazardous condition and warrants a recall due to its frequency. this is my wife's vehicle and she is unsure about when the failure first occured.
07/13/2011134000
 While driving my jeep grand cherokee the drivers front seat began to rock. when i got home i checked the seat and found that the metal frame had cracked in three places. i did some temporary repairs which did not last very long. i then did some research and found that many other jeep owners had the same problem. this problem is a safety hazard, and is a dangerous. any help you could give me with this problem would be appreciated. i feel that chrysler should do a recall for this problem.
01/01/2006
 The driver's seat bracket or mount is broken and the seat is set facing slightly toward the left pillar. in investigating this situation we found that bracket failure is a very common occurance for this model. this is a hazardous condition and warrants a recall due to its frequency. this is my wife's vehicle and she is unsure about when the failure first occured.
07/13/2011134000
 While driving my jeep grand cherokee the drivers front seat began to rock. when i got home i checked the seat and found that the metal frame had cracked in three places. i did some temporary repairs which did not last very long. i then did some research and found that many other jeep owners had the same problem. this problem is a safety hazard, and is a dangerous. any help you could give me with this problem would be appreciated. i feel that chrysler should do a recall for this problem.
10/19/200560000
 The bracket under the seat snapped in a few different places, it looks like it was bad welding. i found online that many people had the same problem. i have tried to weld it back into place, but it only breaks again and again. it makes my seat very uncomfortable and it used to squeak, but i found a way to fix the squeak on my own. the whole seat moves forward because the back is not attached at all, very unsafe.
07/12/2011100000
 Driver's seat frame is broken, not due to abuse or any use outside of normal use.
11/01/2011109122
 The frame on the drivers seat on my 2000 jeep grand cherokee snapped in half which needs replace or welded.. i feel it is unsafe to drive.
10/15/201186000
 Front bracket holding driver's seat broke. front driver's seat now rocks from front left corner to rear right corner. driver's seat is unstable.
06/17/2010
 This vehicle did much like the previous owner's complaint's with the driver's seat.i had pulled in to a parking space and the seat just collapsed. i'm fortunate that i wasn't driving but trying to park. why haven't nhtsa entered a recall on this??? i'm trying to get the seat welded as i can't afford to buy another seat or another vehicle. this is a very dangerous situation that needs to be addressed. as long as i've owned cars i've never experienced any seat just breaking apart like this one did. someone will get killed if this happens while driving. the frame shouldn't give way like this. it must be failure on the type of steel that is being used on the frames
07/15/2011110000
 The drivers side seat brackets that hold the seat in place have given way. the seat now rocks side to side & front to back. it needs some serious repair. this is not something that should happen due to normal wear and tear, but it did. i hope nothing worse happens to the seat as i try to find some way to repair it. almost 3,000 people on one website alone have reported having problems with the drivers side seat brackets on jeep grand cherokees. (http://vlane.com/poll/30/2001-jeep-grand-cherokee-has-your-driver-side-front-seat-broken-on-this-jeep) there really should be a safety recall regarding this faulting design & manufacturing. it is only a matter of time before someone is killed driving at high speed only to hit a bump in the road & have their seat completely break apart from the brackets & end up looking at the ceiling of the vehicle after the seat falls backwards.
06/17/2010
 This vehicle did much like the previous owner's complaint's with the driver's seat.i had pulled in to a parking space and the seat just collapsed. i'm fortunate that i wasn't driving but trying to park. why haven't nhtsa entered a recall on this??? i'm trying to get the seat welded as i can't afford to buy another seat or another vehicle. this is a very dangerous situation that needs to be addressed. as long as i've owned cars i've never experienced any seat just breaking apart like this one did. someone will get killed if this happens while driving. the frame shouldn't give way like this. it must be failure on the type of steel that is being used on the frames
07/15/2011110000
 The drivers side seat brackets that hold the seat in place have given way. the seat now rocks side to side & front to back. it needs some serious repair. this is not something that should happen due to normal wear and tear, but it did. i hope nothing worse happens to the seat as i try to find some way to repair it. almost 3,000 people on one website alone have reported having problems with the drivers side seat brackets on jeep grand cherokees. (http://vlane.com/poll/30/2001-jeep-grand-cherokee-has-your-driver-side-front-seat-broken-on-this-jeep) there really should be a safety recall regarding this faulting design & manufacturing. it is only a matter of time before someone is killed driving at high speed only to hit a bump in the road & have their seat completely break apart from the brackets & end up looking at the ceiling of the vehicle after the seat falls backwards.
06/17/2010
 This vehicle did much like the previous owner's complaint's with the driver's seat.i had pulled in to a parking space and the seat just collapsed. i'm fortunate that i wasn't driving but trying to park. why haven't nhtsa entered a recall on this??? i'm trying to get the seat welded as i can't afford to buy another seat or another vehicle. this is a very dangerous situation that needs to be addressed. as long as i've owned cars i've never experienced any seat just breaking apart like this one did. someone will get killed if this happens while driving. the frame shouldn't give way like this. it must be failure on the type of steel that is being used on the frames
07/15/2011110000
 The drivers side seat brackets that hold the seat in place have given way. the seat now rocks side to side & front to back. it needs some serious repair. this is not something that should happen due to normal wear and tear, but it did. i hope nothing worse happens to the seat as i try to find some way to repair it. almost 3,000 people on one website alone have reported having problems with the drivers side seat brackets on jeep grand cherokees. (http://vlane.com/poll/30/2001-jeep-grand-cherokee-has-your-driver-side-front-seat-broken-on-this-jeep) there really should be a safety recall regarding this faulting design & manufacturing. it is only a matter of time before someone is killed driving at high speed only to hit a bump in the road & have their seat completely break apart from the brackets & end up looking at the ceiling of the vehicle after the seat falls backwards.
06/17/2010
 This vehicle did much like the previous owner's complaint's with the driver's seat.i had pulled in to a parking space and the seat just collapsed. i'm fortunate that i wasn't driving but trying to park. why haven't nhtsa entered a recall on this??? i'm trying to get the seat welded as i can't afford to buy another seat or another vehicle. this is a very dangerous situation that needs to be addressed. as long as i've owned cars i've never experienced any seat just breaking apart like this one did. someone will get killed if this happens while driving. the frame shouldn't give way like this. it must be failure on the type of steel that is being used on the frames
07/15/2011110000
 The drivers side seat brackets that hold the seat in place have given way. the seat now rocks side to side & front to back. it needs some serious repair. this is not something that should happen due to normal wear and tear, but it did. i hope nothing worse happens to the seat as i try to find some way to repair it. almost 3,000 people on one website alone have reported having problems with the drivers side seat brackets on jeep grand cherokees. (http://vlane.com/poll/30/2001-jeep-grand-cherokee-has-your-driver-side-front-seat-broken-on-this-jeep) there really should be a safety recall regarding this faulting design & manufacturing. it is only a matter of time before someone is killed driving at high speed only to hit a bump in the road & have their seat completely break apart from the brackets & end up looking at the ceiling of the vehicle after the seat falls backwards.
07/20/2011148958
 Driver seat broken rail. seat started sqeaking then fell apart completely.
12/12/2010130000
 Own a 2000 jeep grand cherokee lareado and front drivers seat carriage has broken due to a poor design. started squeaking and poorly built metal frame will crack and come loose from foundation leaving you looking at the overhead while taking off from a green light. very dangerous! does someone need to die before jeep notices this is a factory problem and issue a recall for this potentially life and death issue?
06/05/200985000
 Tl- the contact owns a 2000 jeep grand cherokee limited. the contact stated they have had the brackets on the front driver side seat replaced four times. the contact has taken the vehicle to their mechanic and every time and was told that the brackets break because the metal is weak. the contact feels this is a safety issue because the seat will move while they are driving. the failure mileage was 85,000 and the current mileage 137,000.rl
05/18/2011
 Driver's seat mounting bracket broke on front left side causing seat to wobble.
04/17/2011215000
 Tl* the contact owns a 2000 jeep grand cherokee. the contact was driving 25 mph when the front driver seat bracket fractured. the contact referenced numerous complaints found online regarding the driver side seat bracket for his year, make and model. the manufacturer was not contacted nor was the vehicle taken to the dealer for diagnostic testing or repairs. the failure mileage was 215,000.
01/16/2011160000
 Front driver seat bracket (left side) has broken, and the back of the seat, right side is broken which makes the seat lean to the right. tried to weld and now the front part of the bracket has completely broken off.
03/18/2011
 Front driver's side seat frame has cracked and is now completely separated from the floorboard. i have had it repaired once already by welding the seat back together. clearly, with the number of complaints about this exact problem on the internet, there is in issue.
01/20/2011120000
 I was driving down the road at about 40 mph and my seat started to wobble. i stopped the vehicle and looked at the seat. the seat bracket had broken. there was no known strain on the seat and no accident. i,m still at work so i havent been able to try and find replacement parts yet. a few months ago a coworker with the same vehicle had his seat break completely and he ended up laying down in the car.
09/17/2010150000
 2000 jeep grand cherokee .. driver and passanger seats broke from bottom brackets ... very dangerous.my driver and pasanger seats are unattached to the floor and are loose ...there are alot of complaints on this models!
04/12/200984268
 Driver seat frame broken. regular driving just snaped temporary fix with a c clamp. not safe, what good is having a seat belt on if your seat is not secure?
12/10/2010161000
 Drivers seat frame and seat broken.
09/17/2010150000
 2000 jeep grand cherokee .. driver and passanger seats broke from bottom brackets ... very dangerous.my driver and pasanger seats are unattached to the floor and are loose ...there are alot of complaints on this models!
04/12/200984268
 Driver seat frame broken. regular driving just snaped temporary fix with a c clamp. not safe, what good is having a seat belt on if your seat is not secure?
12/10/2010161000
 Drivers seat frame and seat broken.
04/12/200984268
 Driver seat frame broken. regular driving just snaped temporary fix with a c clamp. not safe, what good is having a seat belt on if your seat is not secure?
12/10/2010161000
 Drivers seat frame and seat broken.
04/12/200984268
 Driver seat frame broken. regular driving just snaped temporary fix with a c clamp. not safe, what good is having a seat belt on if your seat is not secure?
12/10/2010161000
 Drivers seat frame and seat broken.
05/01/201080105
 The driver's side seat in my 2000 jeep grand cherokee, got wobbly and eventually broken one one side of the rails to the point where the seat has become dangerously wobbly and uncomfortable to sit in.
12/29/2010145000
 2000 jeep grand cherokee laredo , i was driving to work 80 mph on the highway and all the sudden my seat driver broke i nearly crashed i spun three times before coming to a stop...... two days later my bothers driver seat broke. i did some research online and this is a systemic problem. i am even considering legal action. i could have died, try to explain that to my wife that i died because the driver seat broke
05/01/201080105
 The driver's side seat in my 2000 jeep grand cherokee, got wobbly and eventually broken one one side of the rails to the point where the seat has become dangerously wobbly and uncomfortable to sit in.
12/29/2010145000
 2000 jeep grand cherokee laredo , i was driving to work 80 mph on the highway and all the sudden my seat driver broke i nearly crashed i spun three times before coming to a stop...... two days later my bothers driver seat broke. i did some research online and this is a systemic problem. i am even considering legal action. i could have died, try to explain that to my wife that i died because the driver seat broke
06/15/2005100000
 No event caused this failure . car has not been in accident or misused ever. the drivers seat broke free from the sliders.metal actually ripped around bolts. caused seat to fall backward as i was driving. currently have seat clamped to seat bracket as i look for new ones. jeep swears its not a big problem as it made millions of grand cherokees. seats can't be found in junk yards and thousands of complaints online. i wonder how many have been injured or died because of accidents caused by seat failure. guess its hard to tell as i am sure failure of seat blamed on accident most of time.
12/29/2010145000
 2000 jeep grand cherokee laredo , i was driving to work 80 mph on the highway and all the sudden my seat driver broke i nearly crashed i spun three times before coming to a stop...... two days later my bothers driver seat broke. i did some research online and this is a systemic problem. i am even considering legal action. i could have died, try to explain that to my wife that i died because the driver seat broke
06/15/2005100000
 No event caused this failure . car has not been in accident or misused ever. the drivers seat broke free from the sliders.metal actually ripped around bolts. caused seat to fall backward as i was driving. currently have seat clamped to seat bracket as i look for new ones. jeep swears its not a big problem as it made millions of grand cherokees. seats can't be found in junk yards and thousands of complaints online. i wonder how many have been injured or died because of accidents caused by seat failure. guess its hard to tell as i am sure failure of seat blamed on accident most of time.
08/07/200860500
 2000 jeep grand cherokee driver seat frame broke. began wobbling then cracked while i was driving the vehicle causing the seat to fall forward then backwards.
06/01/2008110000
 I have a 2000 jeep grand cherokee laredo 4x4. about a year or more ago, my front driver's seat began to wobble... it was only a very minuscule amount at first, but has gradually increased in severity and is now a completely broken seat. the left side of the driver's seat can completely be lifted up on its side and is fully detachable. the brackets and seat mount under the seat have broken completely and the metal is snapped. this is a very serious problem as the driver seat may completely detach sporadically during operation. visiting a body shop at the beginning of 2010 i was told that replacing the seat would cost at least $500.00 and that the most cost efficient method would be to consider a replacement seat from the junk yard. as i began searching around for seats, i began to notice a very strange pattern: all the jeep's with my make and model from about 1999 to at least 2003 or 2004 had their front seats already missing within a matter of days upon their initial arrival to the junk yard. it was almost impossible to find a driver's seat that would fit my make and model because others around the country were. confronted with this irony, i began to search online for remedies to my issue and to see if other consumers had faced similar problems with their jeeps. i was astonished and deeply disturbed to find their was a web page filled with comments from other consumers experiencing the same exact issue with the driver's seat and in some cases, the driver's seat had detached during vehicular operation (for example, while making right turns). these comments dated back to 2007 and majority of them, if not all, dealt with jeep grand cherokee laredos from the year 2000. this is a major problem and there is a proven track record of this seat defect. the number of cases is too large to be irony. please advocate for a recall on behalf of consumers who are facing this.
08/07/200860500
 2000 jeep grand cherokee driver seat frame broke. began wobbling then cracked while i was driving the vehicle causing the seat to fall forward then backwards.
06/01/2008110000
 I have a 2000 jeep grand cherokee laredo 4x4. about a year or more ago, my front driver's seat began to wobble... it was only a very minuscule amount at first, but has gradually increased in severity and is now a completely broken seat. the left side of the driver's seat can completely be lifted up on its side and is fully detachable. the brackets and seat mount under the seat have broken completely and the metal is snapped. this is a very serious problem as the driver seat may completely detach sporadically during operation. visiting a body shop at the beginning of 2010 i was told that replacing the seat would cost at least $500.00 and that the most cost efficient method would be to consider a replacement seat from the junk yard. as i began searching around for seats, i began to notice a very strange pattern: all the jeep's with my make and model from about 1999 to at least 2003 or 2004 had their front seats already missing within a matter of days upon their initial arrival to the junk yard. it was almost impossible to find a driver's seat that would fit my make and model because others around the country were. confronted with this irony, i began to search online for remedies to my issue and to see if other consumers had faced similar problems with their jeeps. i was astonished and deeply disturbed to find their was a web page filled with comments from other consumers experiencing the same exact issue with the driver's seat and in some cases, the driver's seat had detached during vehicular operation (for example, while making right turns). these comments dated back to 2007 and majority of them, if not all, dealt with jeep grand cherokee laredos from the year 2000. this is a major problem and there is a proven track record of this seat defect. the number of cases is too large to be irony. please advocate for a recall on behalf of consumers who are facing this.
08/07/200860500
 2000 jeep grand cherokee driver seat frame broke. began wobbling then cracked while i was driving the vehicle causing the seat to fall forward then backwards.
06/01/2008110000
 I have a 2000 jeep grand cherokee laredo 4x4. about a year or more ago, my front driver's seat began to wobble... it was only a very minuscule amount at first, but has gradually increased in severity and is now a completely broken seat. the left side of the driver's seat can completely be lifted up on its side and is fully detachable. the brackets and seat mount under the seat have broken completely and the metal is snapped. this is a very serious problem as the driver seat may completely detach sporadically during operation. visiting a body shop at the beginning of 2010 i was told that replacing the seat would cost at least $500.00 and that the most cost efficient method would be to consider a replacement seat from the junk yard. as i began searching around for seats, i began to notice a very strange pattern: all the jeep's with my make and model from about 1999 to at least 2003 or 2004 had their front seats already missing within a matter of days upon their initial arrival to the junk yard. it was almost impossible to find a driver's seat that would fit my make and model because others around the country were. confronted with this irony, i began to search online for remedies to my issue and to see if other consumers had faced similar problems with their jeeps. i was astonished and deeply disturbed to find their was a web page filled with comments from other consumers experiencing the same exact issue with the driver's seat and in some cases, the driver's seat had detached during vehicular operation (for example, while making right turns). these comments dated back to 2007 and majority of them, if not all, dealt with jeep grand cherokee laredos from the year 2000. this is a major problem and there is a proven track record of this seat defect. the number of cases is too large to be irony. please advocate for a recall on behalf of consumers who are facing this.
08/07/200860500
 2000 jeep grand cherokee driver seat frame broke. began wobbling then cracked while i was driving the vehicle causing the seat to fall forward then backwards.
06/01/2008110000
 I have a 2000 jeep grand cherokee laredo 4x4. about a year or more ago, my front driver's seat began to wobble... it was only a very minuscule amount at first, but has gradually increased in severity and is now a completely broken seat. the left side of the driver's seat can completely be lifted up on its side and is fully detachable. the brackets and seat mount under the seat have broken completely and the metal is snapped. this is a very serious problem as the driver seat may completely detach sporadically during operation. visiting a body shop at the beginning of 2010 i was told that replacing the seat would cost at least $500.00 and that the most cost efficient method would be to consider a replacement seat from the junk yard. as i began searching around for seats, i began to notice a very strange pattern: all the jeep's with my make and model from about 1999 to at least 2003 or 2004 had their front seats already missing within a matter of days upon their initial arrival to the junk yard. it was almost impossible to find a driver's seat that would fit my make and model because others around the country were. confronted with this irony, i began to search online for remedies to my issue and to see if other consumers had faced similar problems with their jeeps. i was astonished and deeply disturbed to find their was a web page filled with comments from other consumers experiencing the same exact issue with the driver's seat and in some cases, the driver's seat had detached during vehicular operation (for example, while making right turns). these comments dated back to 2007 and majority of them, if not all, dealt with jeep grand cherokee laredos from the year 2000. this is a major problem and there is a proven track record of this seat defect. the number of cases is too large to be irony. please advocate for a recall on behalf of consumers who are facing this.
08/01/201082000
 Tl-the contact owns a 2000 jeep grand cherokee laredo. while driving approximately 30 mph the track to the driver's seat broke. the vehicle was taken to a local mechanic and the mechanic referred him to the dealer. he called the dealer and they advised him that the driver's seat needed replacing. the manufacturer was not contacted. the approximate failure mileage was 82,000 and the current mileage was 85,000. vwb
12/01/2010136000
 Seat brackets under driver seat have broken, which causes seat to move when going around bends, getting in and out of seat. the way the bracket has broken, the seat can physically be lifted up off the floor. we removed the seat, there is only 1 of the 4 brackets not broken, so if the last one would break the seat could tip over or fall backwards or forwards. if you would go around a bend, you would either hit up against the door or against the console depending on which direction you turn. if you would have to slam on the brakes the seat would fly foward into the steering wheel. we have fixed the seat once by rewelding the brackets, and they broke again, so we now have completely replaced the seat with a seat from a different jeep. after the intial repair, it took about a year for it to break again.
11/16/2010150000
 Tl-the contact owns a 2000 jeep grand cherokee. the contact was sitting in the vehicle and he heard a noise from the driver seat area. when he started driving, the seat began wobbling out of control. when he inspected, he noticed two cracks in the seat frame. the vehicle had not been repaired. the contact called the dealer and was told that they would have to repair the entire frame. the manufacturer had not been notified. the current and failure mileages were approximately 150,000-bk
11/01/201078640
 Drivers seat apparantly cracks, starts squeaking, wobbles and then breaks. i have taken it to be welded three times now and each time it lasts from a couple of months to a couple of years before the problem occurs again. it has now broken for the forth time. electric seat motor also fails to lift the seat under its own power without helping by pulling the seat forward while selecting the seat forward position on the seat motor control.
11/01/201042000
 Without any prior signs, the frame on the underside of the front seat my 2000 jeep grand cherokee broke. it appears that the metal near the bolt was weak and simply snapped. after searching online, it appears that this is a common problem. fortunately i haven't had the problem with the seat turning into a rocking chair yet but i fear that it is inevitable. this vehicle has less than 50,000 miles on it and has never been used for anything more than normal everyday driving. i find it disgusting that the manufacturer has not done a recall on an issue that ranges for a number of model years and is instead forcing us to pay to make our cars minimally safe. when you purchase a car, you don't expect the metal in it to just break!
11/01/201078640
 Drivers seat apparantly cracks, starts squeaking, wobbles and then breaks. i have taken it to be welded three times now and each time it lasts from a couple of months to a couple of years before the problem occurs again. it has now broken for the forth time. electric seat motor also fails to lift the seat under its own power without helping by pulling the seat forward while selecting the seat forward position on the seat motor control.
11/01/201042000
 Without any prior signs, the frame on the underside of the front seat my 2000 jeep grand cherokee broke. it appears that the metal near the bolt was weak and simply snapped. after searching online, it appears that this is a common problem. fortunately i haven't had the problem with the seat turning into a rocking chair yet but i fear that it is inevitable. this vehicle has less than 50,000 miles on it and has never been used for anything more than normal everyday driving. i find it disgusting that the manufacturer has not done a recall on an issue that ranges for a number of model years and is instead forcing us to pay to make our cars minimally safe. when you purchase a car, you don't expect the metal in it to just break!
09/01/2010153000
 2000 jeep grand cherokee ltd. is riddled with safety problems. chief amoung them is the drivers side seat frame. bottom part of the seat frame has busted in several places. this is a serious matter and daimler/chrysler should be held accountable. new seats are not easy to find and if you can find one the price is astronomically outrageous.
10/19/2010130000
 Tl- the contact owns a 2000 jeep grand cherokee. the contact stated the frame for the driver seat is broken. the contact stated the seat felt lose for some time before breaking. when the seat actually broke, the contact was driving normally and not on any ruff road. the vehicle had not been inspected at the time of the complaint. the failure mileage and the current mileages was 130000.rl
10/23/2010150000
 Tl-the contact owns a 2000 jeep grand cherokee. while the contact was driving approximately 35 mph, approaching a traffic stop signal, the front driver seat abruptly moved in the backward position without assistance. the vehicle was driven to the side of the road and inspected. the contact stated an unknown part disengaged underneath of the seat. the vehicle resumed with caution. the vehicle was not diagnosed or repaired. the failure mileage was approximately 150,000. js
09/20/2010168712
 The tabs that hold my driver's side seat to the track assembly on my 2000 jeep grand cherokee laredo have completely broken. the dealership quoted $500+ to fix their faulty product. the incident happened while merging onto i-75 near atlanta and i wound up laying in my back seat. i know that i am not alone in this issue as i have checked several forums and junk-yards all of whom report the it as a commen occurance. chrysler's chosen viewpoint of not fixing a severe safety concern is unacceptable.
10/19/2010130000
 Tl- the contact owns a 2000 jeep grand cherokee. the contact stated the frame for the driver seat is broken. the contact stated the seat felt lose for some time before breaking. when the seat actually broke, the contact was driving normally and not on any ruff road. the vehicle had not been inspected at the time of the complaint. the failure mileage and the current mileages was 130000.rl
10/23/2010150000
 Tl-the contact owns a 2000 jeep grand cherokee. while the contact was driving approximately 35 mph, approaching a traffic stop signal, the front driver seat abruptly moved in the backward position without assistance. the vehicle was driven to the side of the road and inspected. the contact stated an unknown part disengaged underneath of the seat. the vehicle resumed with caution. the vehicle was not diagnosed or repaired. the failure mileage was approximately 150,000. js
09/20/2010168712
 The tabs that hold my driver's side seat to the track assembly on my 2000 jeep grand cherokee laredo have completely broken. the dealership quoted $500+ to fix their faulty product. the incident happened while merging onto i-75 near atlanta and i wound up laying in my back seat. i know that i am not alone in this issue as i have checked several forums and junk-yards all of whom report the it as a commen occurance. chrysler's chosen viewpoint of not fixing a severe safety concern is unacceptable.
10/01/2010135000
 The metel frame holding the driver's seat in place broke in two places.
10/19/2010130000
 Tl- the contact owns a 2000 jeep grand cherokee. the contact stated the frame for the driver seat is broken. the contact stated the seat felt lose for some time before breaking. when the seat actually broke, the contact was driving normally and not on any ruff road. the vehicle had not been inspected at the time of the complaint. the failure mileage and the current mileages was 130000.rl
10/23/2010150000
 Tl-the contact owns a 2000 jeep grand cherokee. while the contact was driving approximately 35 mph, approaching a traffic stop signal, the front driver seat abruptly moved in the backward position without assistance. the vehicle was driven to the side of the road and inspected. the contact stated an unknown part disengaged underneath of the seat. the vehicle resumed with caution. the vehicle was not diagnosed or repaired. the failure mileage was approximately 150,000. js
09/20/2010168712
 The tabs that hold my driver's side seat to the track assembly on my 2000 jeep grand cherokee laredo have completely broken. the dealership quoted $500+ to fix their faulty product. the incident happened while merging onto i-75 near atlanta and i wound up laying in my back seat. i know that i am not alone in this issue as i have checked several forums and junk-yards all of whom report the it as a commen occurance. chrysler's chosen viewpoint of not fixing a severe safety concern is unacceptable.
10/01/2010135000
 The metel frame holding the driver's seat in place broke in two places.
10/23/2010150000
 Tl-the contact owns a 2000 jeep grand cherokee. while the contact was driving approximately 35 mph, approaching a traffic stop signal, the front driver seat abruptly moved in the backward position without assistance. the vehicle was driven to the side of the road and inspected. the contact stated an unknown part disengaged underneath of the seat. the vehicle resumed with caution. the vehicle was not diagnosed or repaired. the failure mileage was approximately 150,000. js
09/20/2010168712
 The tabs that hold my driver's side seat to the track assembly on my 2000 jeep grand cherokee laredo have completely broken. the dealership quoted $500+ to fix their faulty product. the incident happened while merging onto i-75 near atlanta and i wound up laying in my back seat. i know that i am not alone in this issue as i have checked several forums and junk-yards all of whom report the it as a commen occurance. chrysler's chosen viewpoint of not fixing a severe safety concern is unacceptable.
10/01/2010135000
 The metel frame holding the driver's seat in place broke in two places.
10/23/2010150000
 Tl-the contact owns a 2000 jeep grand cherokee. while the contact was driving approximately 35 mph, approaching a traffic stop signal, the front driver seat abruptly moved in the backward position without assistance. the vehicle was driven to the side of the road and inspected. the contact stated an unknown part disengaged underneath of the seat. the vehicle resumed with caution. the vehicle was not diagnosed or repaired. the failure mileage was approximately 150,000. js
09/20/2010168712
 The tabs that hold my driver's side seat to the track assembly on my 2000 jeep grand cherokee laredo have completely broken. the dealership quoted $500+ to fix their faulty product. the incident happened while merging onto i-75 near atlanta and i wound up laying in my back seat. i know that i am not alone in this issue as i have checked several forums and junk-yards all of whom report the it as a commen occurance. chrysler's chosen viewpoint of not fixing a severe safety concern is unacceptable.
10/01/2010135000
 The metel frame holding the driver's seat in place broke in two places.
09/20/2010168712
 The tabs that hold my driver's side seat to the track assembly on my 2000 jeep grand cherokee laredo have completely broken. the dealership quoted $500+ to fix their faulty product. the incident happened while merging onto i-75 near atlanta and i wound up laying in my back seat. i know that i am not alone in this issue as i have checked several forums and junk-yards all of whom report the it as a commen occurance. chrysler's chosen viewpoint of not fixing a severe safety concern is unacceptable.
10/01/2010135000
 The metel frame holding the driver's seat in place broke in two places.
10/17/201099300
 About six months ago, i heard a snap and felt the right side of my driver's seat in my 2000 jeep grand cherokee laredo become loose and wobble. today, 10/17/ 2010, as i exited my jeep i heard another snap and discovered that the bolts connecting my seat to the vehicle had broken. the seat is completely disconnected from the vehicle. i weigh 185 lbs and have been the owner of the vehicle since august 2004. the safety issue has not yet been repaired. if there were an accident, it is possible that i along with the seat could be ejected from the vehicle.
05/01/2010175000
 Drivers seat frame is broken
10/17/201099300
 About six months ago, i heard a snap and felt the right side of my driver's seat in my 2000 jeep grand cherokee laredo become loose and wobble. today, 10/17/ 2010, as i exited my jeep i heard another snap and discovered that the bolts connecting my seat to the vehicle had broken. the seat is completely disconnected from the vehicle. i weigh 185 lbs and have been the owner of the vehicle since august 2004. the safety issue has not yet been repaired. if there were an accident, it is possible that i along with the seat could be ejected from the vehicle.
05/01/2010175000
 Drivers seat frame is broken
09/20/2010111256
 The bracket of my seat frame that hold on my seat of my grand cherokee laredo 2000 broke, all three of them are broken, i felt something off with the seat but never saw anything, and today the seat got out of place completely almost causing me to get into an accident, i check on the internet and there's a lot of people with the same exact problem. this is a safety concern!!
08/20/201060355
 A few months ago i noticed the drivers seat of my 2000 grand cherokee began to make popping noises when i would turn corners or accelerate. just the other day when i accelerated from a stop, there was a loud pop and my drivers seat turned into a rocking chair. it tipped all the way back to the back seat nearly causing me to loose control and crash into the car in front of me. i took my jeep into the dealership and they quoted me a price of more than a thousand dollars to replace the seat bracket. i then did some research on the internet and found that there are hundreds of others that have the same problem. there is definitely a safety problem and why is there not a recall? does it take people being killed to get something done? i can not afford to put over a thousand dollars into my jeep at this time and others have had the seats welded but the welds do not hold.
08/10/201087360
 I have a 2000 jeep grand cherokee which i've had for about 7 years now. about 6 months ago, the bracket on my drivers side front seat broke. i replaced it and about two months later the metal seat frame on the same side broke and i'm in the process of looking for replacement. apparently from what i've gathered online through numerous website, this is a very common problem with the jeep. poor quality...very unsafe.
09/20/2010111256
 The bracket of my seat frame that hold on my seat of my grand cherokee laredo 2000 broke, all three of them are broken, i felt something off with the seat but never saw anything, and today the seat got out of place completely almost causing me to get into an accident, i check on the internet and there's a lot of people with the same exact problem. this is a safety concern!!
08/20/201060355
 A few months ago i noticed the drivers seat of my 2000 grand cherokee began to make popping noises when i would turn corners or accelerate. just the other day when i accelerated from a stop, there was a loud pop and my drivers seat turned into a rocking chair. it tipped all the way back to the back seat nearly causing me to loose control and crash into the car in front of me. i took my jeep into the dealership and they quoted me a price of more than a thousand dollars to replace the seat bracket. i then did some research on the internet and found that there are hundreds of others that have the same problem. there is definitely a safety problem and why is there not a recall? does it take people being killed to get something done? i can not afford to put over a thousand dollars into my jeep at this time and others have had the seats welded but the welds do not hold.
08/10/201087360
 I have a 2000 jeep grand cherokee which i've had for about 7 years now. about 6 months ago, the bracket on my drivers side front seat broke. i replaced it and about two months later the metal seat frame on the same side broke and i'm in the process of looking for replacement. apparently from what i've gathered online through numerous website, this is a very common problem with the jeep. poor quality...very unsafe.
08/20/201060355
 A few months ago i noticed the drivers seat of my 2000 grand cherokee began to make popping noises when i would turn corners or accelerate. just the other day when i accelerated from a stop, there was a loud pop and my drivers seat turned into a rocking chair. it tipped all the way back to the back seat nearly causing me to loose control and crash into the car in front of me. i took my jeep into the dealership and they quoted me a price of more than a thousand dollars to replace the seat bracket. i then did some research on the internet and found that there are hundreds of others that have the same problem. there is definitely a safety problem and why is there not a recall? does it take people being killed to get something done? i can not afford to put over a thousand dollars into my jeep at this time and others have had the seats welded but the welds do not hold.
08/10/201087360
 I have a 2000 jeep grand cherokee which i've had for about 7 years now. about 6 months ago, the bracket on my drivers side front seat broke. i replaced it and about two months later the metal seat frame on the same side broke and i'm in the process of looking for replacement. apparently from what i've gathered online through numerous website, this is a very common problem with the jeep. poor quality...very unsafe.
09/11/2010140000
 The driver's side front seat has a rail on the top left side where the bolt will break through the rail causing the driver to loose control of the vehicle, injure themselves and others in and out of the vehicle. i have only experienced the squeaky sounds that happen just before the break. i did a search for complaints on several websites and found at least 1500 complaints on the this subject, per website. why are we waiting for a death or injury for the dealer to fix this problem?? this problem has the potential to do so!! from the investigating i have done no one could have caused the problem but the manufacturer itself. the solution to this problem is to replace the defective rail. i will not do this at my own cost. i would encourage others to complain here and chrysler corporate.
08/10/201087360
 I have a 2000 jeep grand cherokee which i've had for about 7 years now. about 6 months ago, the bracket on my drivers side front seat broke. i replaced it and about two months later the metal seat frame on the same side broke and i'm in the process of looking for replacement. apparently from what i've gathered online through numerous website, this is a very common problem with the jeep. poor quality...very unsafe.
09/11/2010140000
 The driver's side front seat has a rail on the top left side where the bolt will break through the rail causing the driver to loose control of the vehicle, injure themselves and others in and out of the vehicle. i have only experienced the squeaky sounds that happen just before the break. i did a search for complaints on several websites and found at least 1500 complaints on the this subject, per website. why are we waiting for a death or injury for the dealer to fix this problem?? this problem has the potential to do so!! from the investigating i have done no one could have caused the problem but the manufacturer itself. the solution to this problem is to replace the defective rail. i will not do this at my own cost. i would encourage others to complain here and chrysler corporate.
08/07/2008120000
 Drivers seat track/bracket and bolts that bolts the seat to the unibody frame broke during normal operation.
08/10/2010
 The front seat in my 2000 jeep grand cherokee had broke. the weilds and bolts have broke.
06/10/2010130000
 I think it is ridiculous that a drivers seat can completely break from everyday use . my seat ( and hundreds, maybe thousands of others that i've seen on-line) just decided to break one day . welds - welds- i'm a welder and i do not understand how a car - 2000 jeep grand cherokee - can be put on the market and a total failure of a drivers seat can occur . it is just inexcusable and i cant believe there was never a recall for this . i wonder how many people have been killed from this defect . i'm sure there have been many and many others severely injured because of this horrible failure . i seriously don't know of any other vehicle that this happens to . i've owned many cars and have many friends and relatives who have owned cars and not one has ever had a seat where the welds completely snapped off - just broke at all the welds - like the 2000 grand cherokee . you want proof ? go online and google search this topic and you will see hundreds of similar complaints . i was not able to re-weld this seat because the damage was so severe . i had to replace the entire seat new .... because no junk yards or online services ( e-bay ) have any used ones avaliable because the problem is so widespread . this is a very serious and potentially dangerous- very dangerous defect and i feel there should be a recall on this particular vehicle . i really can't believe there hasn't been one . i'm sure if you stress - tested this vehicle you would have found the defect in the first place . i'm only 185 pounds so my weight could not have caused complete breakage . i just got in the vehicle one day and the whole seat just snapped right off the frame ! how was this not discovered by jeep during testing ? i believe it was and was just overlooked because it was already in production and would have been to costly . bottom line is this is a very dangerous vehicle because of this seat defect thank you
08/10/2010
 The front seat in my 2000 jeep grand cherokee had broke. the weilds and bolts have broke.
06/10/2010130000
 I think it is ridiculous that a drivers seat can completely break from everyday use . my seat ( and hundreds, maybe thousands of others that i've seen on-line) just decided to break one day . welds - welds- i'm a welder and i do not understand how a car - 2000 jeep grand cherokee - can be put on the market and a total failure of a drivers seat can occur . it is just inexcusable and i cant believe there was never a recall for this . i wonder how many people have been killed from this defect . i'm sure there have been many and many others severely injured because of this horrible failure . i seriously don't know of any other vehicle that this happens to . i've owned many cars and have many friends and relatives who have owned cars and not one has ever had a seat where the welds completely snapped off - just broke at all the welds - like the 2000 grand cherokee . you want proof ? go online and google search this topic and you will see hundreds of similar complaints . i was not able to re-weld this seat because the damage was so severe . i had to replace the entire seat new .... because no junk yards or online services ( e-bay ) have any used ones avaliable because the problem is so widespread . this is a very serious and potentially dangerous- very dangerous defect and i feel there should be a recall on this particular vehicle . i really can't believe there hasn't been one . i'm sure if you stress - tested this vehicle you would have found the defect in the first place . i'm only 185 pounds so my weight could not have caused complete breakage . i just got in the vehicle one day and the whole seat just snapped right off the frame ! how was this not discovered by jeep during testing ? i believe it was and was just overlooked because it was already in production and would have been to costly . bottom line is this is a very dangerous vehicle because of this seat defect thank you
08/21/2010165000
 2000 jeep grand cherokee: while making a left hand turn, the left front driver's side seat rail detached from the floor rail. the steel was weak and the bolt holding it down appears to have ripped right through the steel rail. now the front left corner of the seat moves up and down about six inches. this is, hopefully, a one-time failure, but very dangerous. i haven't found a replacement yet. thousands of people have complained about this problem. there should be a recall.
08/10/2010
 The front seat in my 2000 jeep grand cherokee had broke. the weilds and bolts have broke.
06/10/2010130000
 I think it is ridiculous that a drivers seat can completely break from everyday use . my seat ( and hundreds, maybe thousands of others that i've seen on-line) just decided to break one day . welds - welds- i'm a welder and i do not understand how a car - 2000 jeep grand cherokee - can be put on the market and a total failure of a drivers seat can occur . it is just inexcusable and i cant believe there was never a recall for this . i wonder how many people have been killed from this defect . i'm sure there have been many and many others severely injured because of this horrible failure . i seriously don't know of any other vehicle that this happens to . i've owned many cars and have many friends and relatives who have owned cars and not one has ever had a seat where the welds completely snapped off - just broke at all the welds - like the 2000 grand cherokee . you want proof ? go online and google search this topic and you will see hundreds of similar complaints . i was not able to re-weld this seat because the damage was so severe . i had to replace the entire seat new .... because no junk yards or online services ( e-bay ) have any used ones avaliable because the problem is so widespread . this is a very serious and potentially dangerous- very dangerous defect and i feel there should be a recall on this particular vehicle . i really can't believe there hasn't been one . i'm sure if you stress - tested this vehicle you would have found the defect in the first place . i'm only 185 pounds so my weight could not have caused complete breakage . i just got in the vehicle one day and the whole seat just snapped right off the frame ! how was this not discovered by jeep during testing ? i believe it was and was just overlooked because it was already in production and would have been to costly . bottom line is this is a very dangerous vehicle because of this seat defect thank you
08/21/2010165000
 2000 jeep grand cherokee: while making a left hand turn, the left front driver's side seat rail detached from the floor rail. the steel was weak and the bolt holding it down appears to have ripped right through the steel rail. now the front left corner of the seat moves up and down about six inches. this is, hopefully, a one-time failure, but very dangerous. i haven't found a replacement yet. thousands of people have complained about this problem. there should be a recall.
08/10/2010
 The front seat in my 2000 jeep grand cherokee had broke. the weilds and bolts have broke.
06/10/2010130000
 I think it is ridiculous that a drivers seat can completely break from everyday use . my seat ( and hundreds, maybe thousands of others that i've seen on-line) just decided to break one day . welds - welds- i'm a welder and i do not understand how a car - 2000 jeep grand cherokee - can be put on the market and a total failure of a drivers seat can occur . it is just inexcusable and i cant believe there was never a recall for this . i wonder how many people have been killed from this defect . i'm sure there have been many and many others severely injured because of this horrible failure . i seriously don't know of any other vehicle that this happens to . i've owned many cars and have many friends and relatives who have owned cars and not one has ever had a seat where the welds completely snapped off - just broke at all the welds - like the 2000 grand cherokee . you want proof ? go online and google search this topic and you will see hundreds of similar complaints . i was not able to re-weld this seat because the damage was so severe . i had to replace the entire seat new .... because no junk yards or online services ( e-bay ) have any used ones avaliable because the problem is so widespread . this is a very serious and potentially dangerous- very dangerous defect and i feel there should be a recall on this particular vehicle . i really can't believe there hasn't been one . i'm sure if you stress - tested this vehicle you would have found the defect in the first place . i'm only 185 pounds so my weight could not have caused complete breakage . i just got in the vehicle one day and the whole seat just snapped right off the frame ! how was this not discovered by jeep during testing ? i believe it was and was just overlooked because it was already in production and would have been to costly . bottom line is this is a very dangerous vehicle because of this seat defect thank you
08/21/2010165000
 2000 jeep grand cherokee: while making a left hand turn, the left front driver's side seat rail detached from the floor rail. the steel was weak and the bolt holding it down appears to have ripped right through the steel rail. now the front left corner of the seat moves up and down about six inches. this is, hopefully, a one-time failure, but very dangerous. i haven't found a replacement yet. thousands of people have complained about this problem. there should be a recall.
04/10/2010145000
 2000 jeep grand cherokee broken drivers seat. frame for seat has failed in three places. i am 5'10 at 180 lbs and of average build. i am the second owner and have owned the jeep since 2004. i have taken good care of this jeep and provided regular maintenance since i purchased it. the seat frame connecting to the floor failed causing the seat to become unstable. i repaired the bracket with welding. a second failure occurred between the frame weld to the upright seat support causing the seat to recline uncontrollably. this failure occurred during operation and nearly caused an accident. the should be recalled and fixed before someone is seriously injured.
06/21/201081000
 I own a 2000 grand cherokee laredo. the drivers side seat is broken and wobbling. i had it welded by a mechanic about a year ago and now it is completely broken off the frame and i am unable to drive it due to the extreme lack of safety. i saw many, many complaints exactly the same for this car online. when is chrysler going to be held accountable for this?
06/17/2008100000
 2000 jeep grand cherokee laredo. driver's seat is broken on the base/tracks. poor design caused breakage. very unsafe and very expensive to fix through dealerships. my dealership is closed as well, so it is difficult to find a replacement.
05/30/2010160000
 Driver's seat frame broke in several places: all four legs as well as cross-member in small of back. metal snapped through completely rending the seat first wobbly, then twisted and bent, then finally completely detached from car.
08/01/2009120000
 1. sat on drivers seat of 2000 grand cherokee laredo 2. drivers seat frame broke. upon inspection 4 weld points had broken and metal was fatigued. average person weight is ~200 lbs (not excessive). 3. re-welded frame after replacement couldn't be found at salvage yards due apparently to the same failure. we're lucky this didn't happen while driving. plenty of forums and blogs about this same failure and i came here after finding a link on one of them to this site: http://www.carsurvey.org/reviews/jeep/grand_cherokee/r98227/comments/page-4/
05/13/2010110000
 Driver seat suport broke while driving
05/11/2010
 1. 2000 jeep grand cherokee laredo - drivers side front seat started to creak. i am afraid (like thousands of others) my seat will break during driving and result in injury.
04/16/201098800
 The driver's seat on my 2000 jeep grand cherokee started squeaking a few weeks ago, and the other day the entire seat bracket broke while i was going around a corner at speed (within the speed limit). when the seat bracket broke, the entire seat (with me in it) abruptly leaned to the side and i momentarily lost control of the vehicle and dented the side of the car on a guardrail. i have contacted a jeep dealer, and i am told this is a very common problem and the seat repair is close to $1000!! furthermore, they do not have the parts in stock and i am required to pay for the parts in advance for them to order them. this is ridiculous - the failure is a serious safety hazard, it has happened to thousands of other jeep grand cherokee owners, and i'm sure it has resulted in accidents and, possibly, loss of life. what can you do to help start the process of getting a safety recall issued?
04/21/2010121211
 Driver's side seat brackets broken. seat not attached to seat brackets in front.
01/10/2010
 Driver seat keeps breaking on my 2000 jeep grand cherokee, appears to be a very common issue with this model. repair is expensive and dealers will not help unless under warranty.
09/28/2009
 I own a 2000 jeep grand cherokee that i bought in august 2009, this is my second jeep of this make and model and i have had the same issue with both, my drivers seat is broke. i am a mother of 2 small kids and find this is very dangerous. i looked on line and found that many other people with the same jeep have broken seats as well. this seems to be a big issue and i feel this should be a recall on this year jeep. these seats need to be fixed.
03/01/2009115000
 Drivers seat on 2000 jeep grand cherokee laredo has broken twice and i have repaired it myself. this seems to be a common problem i find searching the internet. this happened march 2009 and april 2010.
04/01/2010102000
 The driver's side seat in my 2000 jeep lerado is broken. where the seat conects to the slider it is ripped like a piece of paper.
01/03/201099000
 The driver side seat of my 2000 jeep grand cherokee limited has broken loose from the floor in 2 spots.
06/10/200993000
 My 2000 jeep grand cherokee has a broken driver's seat. i hae never had this problem before and have noticed its a big problem with alot of these cars. very dangerous driving condition with a broken seat cause it moves off the tracking deivice.
03/19/2010169000
 2000 jeep grand cherokee. the frame underneath my driver's seat has cracked and broken causing the seat to be loose and tilted. the seat's frame bends over time and eventually began to tilt more and get more lose as the frame bent each time i sat down. eventually the frame completely broke, which results in my driver's side front seat to be very 'wobbly,' the jeep dealership quoted this at a $700 fix, just because they used a lighter, cheaper frame to reduce vehicle weight.
03/26/20101238001
 2000 jeep grand cherokee front drivers seat mounting bracket is broken. the mounting brackets are apparently a defective design. this is a safety risk, as the seat belts are anchored by the seat. *cn
03/23/201081000
 Today, the mounting rails for the drivers seat have broken (the rivets pulled through the cheap metal rails). seat is secured at two points now instead of 4, and swaying and clicking a lot. began with clicking and squeaking about 2 months ago but couldn't see anything wrong
07/04/2009143500
 I have a 2000 jeep grand cherokee laredo. the front passenger seat has broken free from it's tracks 3 times. this is not the first repair i have had to make. the back frame of the driver seat snapped when i hit the brakes and almost broke my back. this is an outrage, as many jeep owners are experiencing the same problem. is it going to take a death to fix a few hundred thousand dollars worth of collective defects? the government bailed them out, why not put some of that money to good use instead of chrysler execs pockets!!!
11/20/2009980001
 I have a 2000 jeep grand cherokee. recently the front drivers seat frame broke at 2 points. i ended up losing control as i was rocked into the back seat as i was going around a curve. i did avoid hitting anything but this scared the life out of me. i never had a car that the frame holding the seat in place was so poorly made. *tr
11/01/2007100000
 Tl*the contact owns a 2000 jeep/grand cherokee laredo/4.0l l6 mpi . he stated that the front driver's side seat was loose and over time became progressively worse. the contact took the vehicle to his mechanic where he was advised that the seat needed to be replaced before he could pass inspection. no repairs were made to the vehicle, there were no recalls and neither the manufacturer nor dealer were contacted to report the failures. the failure mileage was 100,000 and the current was 132,000.
10/15/2008900001
 The drivers seat mounts broke and the seat bracket is cracked. also the back reclining will not adjust. i have to push it forward manually while pushing electronic button at the same time. i have to keep wood behind seat to support it, but it still rocks side to side. every time i drive i risk falling back it's scary but too expensive to fix and even with the$1500 price tag there's waiting lists for parts. this is a real safety issue, i have read over 1000 complaints on the same issue just today. *tr
10/10/20091
 Mounting bracket for driver seat broken away from mount. seat now rocks back and forth. *tr
02/10/20101255501
 2000 jeep grand cherokee laredo - driver's side seat has broken in 4 places...2 bolts in front have worn through the track and 2 rear brackets have simply snapped. the seat is now completely loose. the incident appears to have happened over time without my knowledge, but i recently felt a snap and my entire seat was displaced...while driving in traffic on a state highway. this is poor engineering, poor craftsmanship, and entirely unsafe.*tr
12/18/20091505001
 Owned this jeep since i purchased it new back in 2000. a few months ago while i was driving, i leaned my body towards the drives side mirror to look at it closely and suddenly the rail on my seat snapped! my initial reaction was to catch my fall but unfortunately the only thing i was hanging onto was my steering wheel. bad mistake, but it was more of a sudden reaction than an educated decision. i swerved with my foot on the brake not knowing what had happened. thankfully, it occurred at night and nobody was using any of the lanes next to me on the 4 lane highway. after i pulled over to inspect what had occurred, i was shocked to see i had snapped the seat rail completely! weighing in at 170lbs, i don't consider myself to be overweight either. after looking around for a new seat rail, i discovered that there are many complaints with the same year vehicle. defiantly should be a recall with the amount of the same, dangerous problem... *tr
01/28/20101300001
 Front driverside seat frame has broken. *tr
12/07/20081050001
 While driving down i-94 in detroit area, the driver seat on my 2000 jeep grand cherokee broke off from the seat track in 3 places (both rear brackets and the front left bracket. this incident caused a slight surprise and jolt during driving at 70 mph. *tr
10/15/20091
 Drivers side seat broken it is broken in the back frame (poorly welded). *tr
01/08/20101200001
 2000 jeep grand cherokee; driver seat frame has multiple cracks developed over the years. i weigh 245lb. internet search shows this to be a common problem with jeep cherokee. seems like a defect to me. may be it will completely far apart while i'm driving, who knows.*tr
08/30/2009980001
 Brackets holding drivers seat to car floor cracked and eventually broke completely sending driver backwards into rear seat while moving. *tr
10/15/2009780003
 My 2000 jeep grand cherokee front driver seat track has broke and been repaired and broke 3 times now in a year. it started out as little wobble like bolt loose, which is what i thought it was. my mechanic pulled the seat out and found the crack and broken metal. took it to and certified welder and had it welded. he told my the metal was cheap and that he has welded 3 others with the same issue. the last time he welded it for me he added some metal which lasted 6 months before breaking in another spot. now i just have the back wedged up with block of wood and have no adjustment in my seat anymore. talked to dealer after first break and was told they new of some problem but wasn't covered under warranties or no recalls. new replacement track are expensive and made the same as original, which has been known to break too. sounds like alot of people are having these issues from what i have found on-line. please recall this issue for everyone safety, and before someone gets killed. *tr
12/25/20091120001
 Drivers seat breakdown in 2000 grand cherokee. *tr
12/14/2009955001
 Seats busting off in jeep grand cherokee both sides was riding in a 2000 grand cherokee the drivers seat busted tipped back during acceleration from stop. *tr
12/19/20091350001
 Front driver seat snapped all of a sudden and made squeaking noises and is like sitting in a rocking chair. went to see if just a screw was loose or had fallen out but the entire metal frame had snapped. it could be very dangerous and im lucky i was not driving in traffic when this occurred. *tr
12/09/20091
 The drivers side seat on my 2000 grand cherokee broke. the metal or design is faulty. at first i thought this was a unique problem, but the more i researched online, i found discussion forums with thousands of people with the same problem. i am now scared to drive this vehicle because other owners of 2000 grand cherokees have said that their seats have fully broken off while driving and have ended up in the back seat almost causing a fatal accident. my seat is only partially broken right now, it was already welded once. please look into this matter before someone seriously gets hurt. *tr
11/11/20041400001
 Driver seat frame continues to break causing severely hazardous driver positioning and an unsafe connection to the body of the vehicle in the case of an accident. *tr
11/10/20091240001
 Front drivers side seat in grand cherokee laredo has snapped off the frame and become loose. *tr
09/10/2009150001
 This is a complaint regarding my 2000 jeep grand cherokee limited. my husband noticed a wobble in the front drivers seat and within 2 days (before he could take it in) the seat became unattached just as he was driving up a steep and curvy hill. he is around 270 pounds, well below the 400 pound limit. luckily he was going very slow as it is a steep hill through the neighborhood. he landed in the lap of my 6-year old daughter, crushing her legs against her booster seat, which cause extensive bruising. while she was not seriously or permanently hurt - this could have been much worse or fatal if it happened under different circumstances. i have spoken with the dealer and they said it has not been recalled. i then looked online and was astounded by the number of other people who have had similar problems. this needs to be addressed with chrysler before more people get injured or fatalities occur. *tr
09/20/2008750001
 I own a 2000 jeep grand cherokee laredo and purchased it used 4 years ago. a year ago my driver's side seat began squeaking and slowly rocking back and forth. one day as i was driving 70mph on the highway, the seat simply snapped, sending me reclining into the backseat area. luckily i was unharmed and no accident occurred. after reviewing the structure under the seat, i discovered that the metal frame had simply cracked. at $1000 to repair as quoted by a dealer, i simply cannot afford to do so and i have constructed a homemade device of 2x4's that has sufficed for the time being. however, the seat continues to rock side to side and when i go around corners i have to lean heavily against the driver's side door. simply put, the seat is a danger to the driver of jeeps and every car on the roads around them. i love my jeep but if i had been injured or killed, they would have been completely culpable due to their failed product. *tr
01/15/20071
 2000 jeep grand cherokee laredo. drivers side seat framework has broken....seat very wobbly, would be unsafe in an accident. *tr
06/26/20091
 The front seat in my 2000 model jeep grand cherokee. i have read from a large number of owners that the same thing has happened to them. *tr
06/01/20091180001
 The frame on the driver's seat broke through in 2 places under normal use, making it a safety hazard. currently debating repair route. *tr
02/23/2007900001
 1. driving at even speed on interstate 35. 2. front left leg of driver seat bracket snapped.*tr
01/01/20051000001
 Have a 2000 jeep gc. driver's seat wobbly for several years. finally realized the track was fractured in multiple places and got a new one. in chaining out the tracks, noticed that the seat frame is also fractured in multiple places. seat now being held on by two partially torn pieces of metal. only driver since the day it was new. 200 lbs. *tr
04/02/20091140001
 The drivers seat in my 2000 jeep grand cherokee became wobbly and eventually broke from the frame. when it broke, i was driving and ended up flying forward and to the right. the dealer says it is over 1000.00 to replace the seat. i currently have it secured with zip ties, but these will probably not hold the seat in place if i am in a car accident. it seems that this is a very common problem and there should be a recall. *tr
07/03/2009995001
 2000 jeep grand cherokee laredo 6 point adjustable power driver's seat. the brackets on the left side of the power seat adjuster (the brackets that hold the top of the adjuster to the bottom) broke on july 3, 2009 under normal breaking at a traffic light. basically the left side of the seat now just floats around. if the corresponding brackets on the right side go, the seat will be free of the vehicle and i'll be driving from the back. i was willing to write this off as a one off problem, but that's just not the case. this is such a common issue that i'm unable to find a replacement from a salvage yard. the dealer wants $800 to replace the assembly (the entire assembly must be replaced as it's not available in its individual components) which just is not possible at this point. this is a serious safety issue. if the seat were to completely break away at 75 mph (interstate speed where i am), imagine the catastrophic event that would occur. i've gotten a hold of a used 10 point adjustable driver's seat from a 2001 jeep grand cherokee and am hoping i can make it work, but at this point, the issue is not resolved. if the one from the 2001 jeep can't be made to work, i may be forced to convert it to a manual seat as the brackets for a manual seat are affordable new. *tr
12/18/2008120000
 Tl*the contact owns a 2000 jeep grand cherokee. the contact stated that the driver's seat bracket failed. the vehicle was taken to the dealer, but the repair was too expensive. the failure mileage was 120,000.
05/01/20091
 The driver's seat of my 2000 jeep grand cherokee came loose, causing the seat to be pushed into the backseat while the car was being operated at a high rate of speed. the dealership refuses to acknowledge responsibility for poor construction, despite the commonality of this problem on similar jeep models. *tr
04/29/20091
 Frame to driver's seat is broken. the seat is now apparently out of the track and cannot be adjusted with the temporary fix in place. seat is now tilted at an angle, and moves when vehicle is in motion, making it an unsafe position for the driver to be in. *tr
03/01/20081
 The front driver seat broke. i paid to have it repaired. i was told that the piece fixed as best as could, but that unable to repair 100%. a new seat was needed. new seats are $700 plus. eventually the seat broke worse than first time. i have to seat erect with no back support, unable to move the seat forward or backward. i have fibromylagia and sitting in this position while driving is almost impossible, i am a single mom and do not have the money for a new set. i am at a lost at what to do. *tr
01/10/2009130000
 Tl*the contact owns a 2000 jeep grand cherokee. while driving 50 mph, the contact noticed that the driver's seat began to wobble and then the seat brackets failed. he noticed that the seat wobbled prior to the failure, but no repairs were made at that time. the vehicle was taken to the dealer and they stated that the seat brackets and the seat failed. the repair would cost $800. no repairs have been made and the contact is in the process of notifying the manufacturer. the vin was unavailable. the failure mileage was 130,000 and current mileage was 137,000.
03/15/20091420001
 Seat bracket broke on 2000 jeep grand cherokee. *tr
04/03/200875000108/24/2000
 Tl*the contact owns a 2000 jeep grand cherokee. the contact stated that the framework failed on the driver's seat and it was hanging on by one corner. the dealer stated that they would replace the driver's seat for $600. the failure mileage was 75,000. updated 05/15/09 *bf updated 05/18/09.*jb
08/23/2004600001
 I have a 2000 jeep grand cherokee laredo and i am having issues with the drivers side seat. it has broken and i have fixed it and broken again. i took it to my repair shop for welding an when they took it out they found it was only being held together by fabric. i understand that vehicle parts have a lifespan and some require that they be replaced . the frame of the drivers seat should not be one of them. i'm looking at a $400-500.00 repair that i should not be responsible for. this is a serious safety issue that should have been resolved through a recall. the price for the replacement frame is over $300.00, not counting labor. i have looked at complaints online and this issue seems to be very common. you can't even find replacement seats at salvage yards. the big three have been underegineering vehicle parts for years for the purpose of future parts and vehicle sales. this approach is a major reason they are in the mess that they are in. the government, instead of throwing more billions at them needs to hold them accountable, especially in an instance like this where me and my families safety has been compromised. *tr
12/31/20081
 2000 jeep grand cherokee laredo, the front passenger seat has broken free from it's tracks. this is not an isolated incidence, many jeep owners are experiencing the same problem. *tr
01/01/20091240001
 I have a 200 jeep grand cherokee, with a broken front seat frame. *tr
08/01/20081250001
 The seat tracks on my 2000 jeep grand cherokee failed. the seat started to seem loose , then the metal brackets broke into, when i stepped on the gas the seat tipped backwards. it cannot be repaired and must be replaced. i just informed chrysler about the problem and of course they told me to take it to one of their service departments. they will not pay for it. *tr
08/01/2008120000
 Tl*the contact owns a 2000 jeep grand cherokee. while driving approximately 35 mph, the contact attempted to brake and the driver seat fell backwards. he was uninjured and took the vehicle to the repair shop. the mechanic stated that the brackets failed, but they would not weld the brackets back together because they believe it will not correct the failure. the failure mileage was 120,000 and current mileage was 125,000.
12/27/20081110001
 2000 jeep grand cherokee passenger seat severely overheats. i like warmth, but this is uncomfortable to be sitting up against. as a side note, the driver side seat warmer doesn't work. the seat heats excessively every time it is on. we have not has this repaired at this time. *tr
10/16/2007160000
 Tl*the contact owns a 2000 jeep grand cherokee. the contact stated that the driver's seat bolts, which secure the seat, have loosened or the welds have cracked. he had the seat welded back together; however, the failure recurred in a different location. the failure was repaired, but the entire seat needs to be repaired. there have been several complaints for this component. the dealer has not yet been notified. chrysler cannot assist with this issue. the contact was very concerned about this being a safety hazard. the failure mileage was 160,000 and current mileage was 179,000.
10/15/20081020001
 Tl*the contact owns a 2000 jeep grand cherokee. while driving approximately 35 mph, the driver's side seat bracket that connects the seat to the vehicle's structure failed due to metal fatigue. the contact did not observe any fatigue prior to the failure. the failure caused a near crash and he pulled over to the side of the road. the contact noticed that the front driver's side brackets failed and caused the seat to lean towards the passenger seat. he was able to drive the vehicle to his residence at the time, but the vehicle is currently unable to be driven. the vehicle has not been taken to the dealer and the manufacturer has not been notified. the current mileage is 104,000 and failure mileage was 102,000. updated 11/14/08. *lj updated 11/18/08. *jb
08/10/20081250001
 My driver's seat on my 2000 jeep grand cherokee has broke. the metal track underneath has sheared off in several spots and the hinge to recline the seat also has began tearing. the broken metal makes it possible for the seat on my jeep to slide from side to side and to also slide forward and back. the broken metal on the hinge also digs into my side and i have to cover it with a leather glove to keep it from drawing blood. more importantly though is the fact that the seat moves and is not safe when driving, even if just driving on a city street, because it is not secure and you never know when it is going to give out and shift, causing you to stop paying attention to the road so that you can try to fix the problems with you seat. i really think that this should be repaired as i have seen many people having similar problems. in fact, in order to keep the seat from sliding back into the rear seat, i have installed my own safety features - i have place a cooler in the rear seat and the head of a sledgehammer underneath the seat to support the seat and to keep it from sliding back any further. i find this to work well as far as keeping my seat from moving, however it should not come to this. *tr
08/30/2008130000
 Tl*the contact owns a 2000 jeep grand cherokee. when accelerating or decelerating, the seat track fails. as a result, the seat does not maintain a stable position, which increases the risk of a serious crash. the contact has not called a dealer to determine the cause of the failure. the failure and current mileages were 130,000.
06/15/20081500001
 Tl*the contact owns a 2000 jeep grand cherokee. while driving approximately 65 mph, the contact discovered that the driver's seat was not securely attached to the frame. the vehicle has not been taken to an authorized dealer for repair. the failure mileage was 150,000 and current mileage was 160,000. updated 09/10/08. *lj updated 09/11/08.*jb
07/17/2004790001
 Seat bracket snapped, front left portion of seat bracket broke, seat now tilts backward. very dangerous to drive. also caused backrest to become unstable. caused severe back pain and discomfort. port jefferson jeep refused to repair, even under warranty. *tr
08/01/2008115500
 Tl*the contact owns a 2000 jeep grand cherokee. while the contact's husband was driving 45 mph, the driver's seat snapped off the brackets that hold the seat down. the failure caused him discomfort and could have resulted in a crash. the current mileage was 116,000 and failure mileage was 115,500.
07/21/20081499751
 I own a 2000 jeep grand cherokee, with 150,000 miles on it. while driving home from work on july 21st the outboard forward support for the driver's seat gave way. i immediately pulled over and looked the seats underside thoroughly and noticed the forward element of the seat had indeed broken between the seat itself, and the track on which the seat rides. i jarred my back making a left turn when the element of the seat gave way, and it left me wondering how a vehicle could have a seat whose support structure design allows for failure of an element critical to the safety of the driver or passenger. *tr
12/31/2007850001
 The driver's seat of my vehicle has developed a squeak. when i took it to the dealer they were not sure if the bolts securing the seat have loosened or the welds have cracked. all i'm told is bring it in and they will tell me how much it will cost to repair it. reading similar complaints, this seems to be common problem and should be subject to a safety recall. *tr
09/01/2006100000203/01/2005
 Tl*the contact owns a 2000 jeep grand cherokee. the brackets on the front driver seat have snapped twice, causing the seat to rock and slide frontwards and backwards. the contact took the vehicle to the dealer, but they did not explain how the brackets snapped. he believes that he will not be secured properly if a crash occurred. the current mileage was 170,000 and failure mileage was 100,000.
08/13/2007810001
 The driver's seat frame has broken on the welds and the lower frame bracket as well. *tr
06/15/2007131800111/08/2000
 Tl*the contact owns a 2000 jeep grand cherokee laredo. while idling at a red light, the contact heard a popping sound coming from the vehicle. he removed the seat and found that the welding on the right side of the rear driver seat had failed. the seat is currently crooked and he is afraid that the left side will come apart next. the manufacturer stated that because the vehicle is out of warranty, they cannot be of assistance. the current mileage is 132,296 and failure mileage was 131,800. updated 02-01-08 *bf
04/01/200790000105/12/2000
 Tl*the contact owns a 2000 jeep grand cherokee laredo. without warning, the driver's seat came off track. the seat frame detached from the track and ripped a piece of metal underneath the seat. the failure was not caused by any forceful action. the contact stated that chrysler will not take any responsibility for the repair costs. the current mileage is 92,000 and failure mileage was 90,000. updated 08/08/07. *jb
01/15/2006500001
 Dt*: the contact stated the locking mechanism for the front left seat failed causing the seat to slide backwards while driving 40 mph. the service dealer was notified but not the manufacturer.
07/01/200660000109/10/2000
 The left side of the driver's seat became disengaged from the floor mount because a 2 1/2 section of the metal seat frame including the mounting bolt fractured and broke away from the frame so that the 2 1/2 section and the bolt are still attached to the floor mount, but the seat is not. i requested that the manufacturer replace or repair as a safety issue, but both the dealer and the manufacturer said it was beyond the warranty period and they could not. they failure appears to be from metal fatigue. the seat has never been subjected to unusual stress or weight. i am the only driver and weigh ~180 lbs. the car has never been in an accident that would have put additional force against the seat. the seat just stuck one day so you could not move the seat forward or back, and the seat began to squeak which apparently was due to the frame containing the mounting bolt breaking. *nm
02/15/20013000310/15/2000
 Bearings came apart on seat glide assembly.stress on weaker parts caused assembly to fail.replaced under warranty.one year later the same thing occured on new assembly.the metal on the entire assembly has started to crack .i am forced to purchase a new seat that may also be defective.no longer under warranty.
12/02/20041
 2000 grand cherokee was rear ended and the driver seat broke away from the floorboard.*mr the consumer stated when the seat broke, the cushion raised up and threw the her backwards and caused her to loose control of the vehicle. *jb
01/06/2004208/06/2003
 The front drivers seat frame was broken. we were told that the seat should not have failed by the dealership. if we would have gotten into an accident the driver would have gone through the windshield because the the front seat frame was broken. this part was not even covered by the extended warranty we purchased from the dealership. we had a 100,000 mile -0- deductable warranty. we had to pay for the safety related parts that the dealership said should not have broken in the first place.
11/19/2003610002
 Broken seat frame; drivers side seat frame is broken, and will not move foward . all other functions of the power seat work. i am only 225 lbs, how can this happen.and i will not spend $900 at the dealership to fix this, for the lack of quality that was put into this automobile when it was built. *ak
01/17/2004780001
 While reclining the driver side seat the rail which was bolted to the seat adjustment assembly broke. the cause of the metal breaking has not been determined. *nm
11/25/2003101/17/2002
 2000 jeep grand cherokee. after four years of use, the driver seat disconnected from the metal frame attached to the floor of the car. i looked under the car seat and the metal had twisted away from the bolt anchoring the driver seat to the floor. i only weigh 190 pounds and i don't believe that this should happen after four years of use. it is a dangerous condition as the driver seat is no longer anchored to the floor. *ak
35000212/15/1999
 Driver's side seat frame detached from being welded. this was the second time that seat detached. driver sustained back injuries when the seat fell backward. dealer was welding the seat again. also, gear shifter jumped from park into reverse on its own. *ak
11/24/20031042002
 I have a jeep grand cherokee 2000. about the end of 2001 the drivers seat rail broke at the front bolt area causing the seat to be unstable and dangerous. i went to the dealer and, although out of warranty, they replaced it no charge. they were unsure why it happened. now, the week of 11-15-03 the front seat rail broke again in the same place. i drive long distances and put a lot of miles on a vehicle. i went to the dealer and was told it would cost $378. plus tax to have repaired. i also talked to a chrysler rep about the problem but was told that their seats were made for average size people ( i am 275 lbs) and they would not guarantee the new unit would not also break. i asked what was suppose to be average size and got no answer but that her husband was my size and she considered 275 to be average but that is not what is considered average by her company. when the first unit broke i was only 240. i told her this seem to be a safety issue due to the unit breaking under normal driving conditions and i asked what would happen if i had a rear end collision, is the energy from the crash going to send me flying through the back window because the seat rail isn't strong enough to keep from breaking? her answer was that their seats were made to nation safety standards. i find this problem unnerving that the rail just breaks without any undue stress and i am being blamed for the problem for my size. i have never heard of such a thing and wonder what is the weight standards for people to have safety in an automotive seat? please help. *la
06/28/200344000109/22/2000
 I purchased a 2000 jeep grand cherokee larado new in september of 2000. in june of 2003 without prior warning the driver's seat broke. the seat frame broke away from the track ripping a piece of metal underneath. this did not occur during any forceful action and i feel it could be an extremely dangerous safety hazard. chrysler will not take any responsibility for the cost of repairs. the part number that needs to be replaced is 4856471 per estimate i received from chrysler.
07/01/2002107/01/2000
 My vehicle hydroplaned and during the accident, the driver's seat broke off of the tracks and i sustained a laceration to the bottom of my right foot. i contacted chrysler about 2 weeks after the accident to report what happened. i was then contacted by an inspector from chrysler and after that i only know that the file has been sent to a law firm in washington d.c. apparently the company thought i was making a claim against them, which was never my intent. i would just like to know the results of the inspection. i saw a local lawyer yesterday 9/30/02 and he feels that i will never be able to obtain the inspection results because chrysler would be doing an injustice to themselves. could you please assist me with this matter or give me another contact who could do so. thank you for your time, susan hoagland mr
08/28/2001101/01/2000
 The drivers seat came loose. the bolts that hold it down tore out from the frame. the seat began to rock and made it difficult to drive.*ak
03/15/200110008/01/2000
 This jeep has numerous problems and has been to the dealership for service 4 time and they have failed to repair even 1 of our complaints. all complaints other than the pull to the right have been dismissed with the explanation of can not duplicate. they have tried to repair the pull to the right but it only got worse. we were told by a repair tech. that it needed a new part to correct the pulling to the right but chrysler has failed to install this needed part. we have requested a repurchase of the jeep under the lemon law but chrysler denied our request stating that the pull to the right is due to road crown and if you hold the steering wheel with a strong to medium grip you don't notice the pull to the right! we have this in writing from the arbitrator that chrysler hired. the dealership and chrysler attempted to conceal some service repair forms that had the loose rear hatch problem and the pull to the right. chrysler stated in letters to the attorney general that we had never brought the rear hatch alarm to the attention of the dealership which was disproved at arbitration but we still never received a copy of the repair sheet even though the dealership has it and provided a copy to the arbitrator. we have parked this jeep due to the increasing severity of problems. we think this jeep is dangerous due to it's numerous defects. we refuse to let anyone ride in the back for months due to the rear hatch (which the district manager for chrysler found was loose at the arbitration hearing by pushing on the bumper and hatch. *ak
06/29/2001103/01/2000
 While traveling into a curve at approximately 35 mph, the seat frame broke underneath and made it easy for the seat to suddenly rock freely with a left-leaning to front and right-leaning to back motion, making the vehicle almost impossible to drive now. howard-wilson chrysler-plymouth-jeep in jackson, ms (where i've been having most of the service work performed on the jeep) was contacted about possible recall information, but i was advised that i'd be required to pay for the repair myself. i have not contacted the manufacturer or the dealership where the vehicle was originally purchased yet, but an estimate for the repair of this item was in excess of $400.00. i recently removed the seat from the vehicle at a local shop and tried to have the seat framed welded back together (because it's a clean separation of the metal on the front driver's side corner of the seat above where it attaches to the track), but the shop strongly advised against it for the likelihood of weaking the metal in that area and leaving the potential of it happening again, but even they had no idea how this particular breakage could have happened in the first place.*ak
06/12/2001
 Consumer was traveling about 50mph on highway and another vehicle suddenly stopped. in order for to avoid the other vehicle, she went into guardrail. when consumer applied anti-lock brakes vehicle skidded and locked up. interior rear seat wasn't proberly bolted , seat came out from floor. it was secued. front airbags didn't deploy. dealership was aware of problem. *ak
SEATS - FRONT ASSEMBLY - POWER ADJUST
05/31/2007143220105/18/2001
 Tl*the contact owns a 2000 jeep grand cherokee. the seat shook when the contact entered the vehicle. while driving 2 mph, the seat loosened and detached from the vehicle. the dealer stated that the steel structure had torn. the current mileage is 143,622 and failure mileage was 143,220. updated 02-01-08. *kb the consumer stated the seat frame failed which casued the seat to separate while the vehicle was moving. updated
06/20/200560000105/23/2000
 Dt: the consumer stated that 2000 jeep grand cherokee was having an problem with the front sea slider that adjusted the seat on driver's side. the bolt was going through the bracket. the seat was rocking back and forth. the consumer noticed this about 2 months ago when the bolt was dislodging and making a clinging sound. the consumer investigated the noise further and found that the bolt was coming through the bracket. the consumer was on the nhtsa website and found that there were other complaints on this issue. the consumer was taking the jeep in for repairs tomorrow. *ak
 There is a problem with electrical system causing fuel light to come on or not come on when fuel is low. alarm system is malfunctioning. driver's seat memory is no longer functional. keyless remote works sporadically. owner has been to dealer numerous times for these intermittent problems.*ak
SEATS - FRONT ASSEMBLY - RECLINER
03/30/200690300112/01/2005
 Dt*: the contact stated the left front driver seat wobbled from side to side as though it was not secure while driving at various speeds. additionally, while applying sudden brake pressure, the seat moved forward into the steering wheel. the vehicle was seen by a dealer and it was determined the front seat anchorage was broken. *ak
01/22/200687000107/31/2000
 Driver's seat frame broke, causing the seat to wobble and make the vehicle difficult to operate safely. cost to repair was $750.*ak
05/08/200583500108/24/1999
 Dt: was driving and noticed the seat wobbling, seat mount adjuster angle bracket broken on driver's side seat. angle bracket failed. contact felt it was a design flaw. dealer stated he saw bracket failure before on other vehicles. manufacturer will not help. *ak
12/02/2004680001
 The entire driver side seat was raised from the floor and the consumer was thrown into the back seat after being rear ended. the bolts were lifted out of the floor. the vehicle was totaled. *jb
1
 Vehicle was taken to the dealer for a routine inspection. while opening the driver's door consumer noticed that the driver seat broke. while at dealer, mechanic determined that the frame and bracket needed to be replaced due to worn out parts. *ak
03/13/200480000106/23/2000
 One of the steel brackets connecting the driver's seat in my 2000 grand cherokee broke away from the floor, leaving the seat (and me) to sway side to side and back and forth. i weigh 200 lbs. the car has never been in an accident. so, neither an accident or excesssive driver's weight contributed to this problem. i would guess that, if i were in an accident, the seat would probably break free from the floor. this is a highly dangerous problem that could be life threatening and should be investigated.*ak
12/17/2003210/30/2003
 My sister and i were hit from behind on a major highway. and when the other car hit us, both our seats broke.*ak
11/15/1999
 Vehicle involved in a rear collision of 45 mph impact while waiting to make a left turn. upon impact, both air bags failed to deploy. also, driver's seatback rest collapsed, causing driver to lose control and collide into oncoming traffic. vehicle was totaled due to accident. dealer notified. *ak
SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER
11/22/2008117000
 Tl*the contact owns a 2000 jeep grand cherokee. on more than ten occasions, the contact stated that the seat heater on the driver's side would become so hot that the occupant in the seat would be burned. when he turned off the seat heater, it remained activated. he had to turn off the vehicle in order to turn off the heater. he never smelled anything burning. the vehicle has not been taken to the dealer and the manufacturer has not been notified. the current mileage was 121,230 and failure mileage was approximately 117,000.
11/15/200648000405/10/2000
 My ventilation system is in the process of failing. i have a loud creating sound coming from underside my dash. when i turn on the system, it doesn't always heat/cool the way it is supposed to. sometimes the heat comes on, sometimes the cool comes on when the other is chosen. sometimes if it's supposed to be on the floor its on the defroster. also, the drivers side seat heater acts up but mostly it doesn't work.

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