Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SERVICE BRAKES, HYDRAULIC
06E022000BRAKE PARTS, INC. E (Equipment)744003/20/2006MFRCHRYSLER GROUP LLC03/13/200603/13/2006
Defect SummaryCertain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. these brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. only products that were manufactured from july 27, 2005 through january 17, 2006 (date codes 0529 through 0602) are subject to this recall. when subject to very cold temperatures, an internal seal in the master cylinder could lose flexibility and may cause brake fluid to leak.
Consequence SummaryLoss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash.
Corrective SummaryAffinia (brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. the recall began on march 20, 2006. owners can contact affina group customer service at 1-800-323-0354.
NotesThis recall only pertains to aftermarket napa, raybestos, ac delco, aimco, carquest, and bendix brake hydraulic master cylinders and has no relation to any original equipment installed on daimlerchrysler or ford vehicles.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, HYDRAULIC
0500302B12/16/20020500302A10000835Front brake pulsation during light to moderate brake application. *tt04/01/2003
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
050030205/13/20020500501633985Subject regarding front brake pulsation during light to moderate brake application. *slc09/26/2002
0500501A09/14/20010500501625614Experiencing brake roughness or pedal pulsation when the brakes are applied. *tt11/29/2001
050050108/10/2001050100A623123Customer may experience a vibration of the steering wheel, floor, seat, instrument panel, or a minor pedal pulsation (brake roughness) under light to moderate pedal application. *slc10/26/2001
050100A04/14/2000050100612598Subject regarding brake roughness or pedal pulsation when the brakes are applied. *tt06/09/2000
05010003/24/2000050299610620Experiencing brake roughness or pedal pulsation when the brakes are applied. *tt05/08/2000
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
0500302A06/10/20020500302633461Subject regarding front brake pulsation during light to moderate brake application. *slc09/23/2002

Consumer Complaints

Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR - ANTILOCK
05/05/200530000207/28/2000
 I have a 2000 jeep grand cherokee laredo that has problems with the front brakes since i bought it. the vehicle has 30,725 miles on it and i have had the brakes replaced 3 times. at around 12,000 miles, the car began to vibrate, shake and pull to the left whenever i decelerated. i brought it back to the dealer and they resurfaced the brake rotors. at 30,000 miles the same things began to ocurr, except that the pulling effect was more pronounced, where i actualy had to turn the wheel to the right as i came to a stop. after reading complaints from fellow jeep owners (model year 1999-2004) who have had the same or worse experience, i had aftermarket rotors put on my vehicle by a non-jeep mechanic. i believe that the manufacturer is using oem rotors that are made out of inferior materials. in addition, i am reasonably sure that a class action suit has already been brought against jeep by the mason law firm regarding this exact problem.
SERVICE BRAKES, AIR - DISC - CALIPER
05/10/2003500001/15/2000
 I started having had brake problems with the vechicle after about 5000 miles. the dealer corrected the problem but it has returned - only more extreme. i was recently driving at highway speeds and attempted to stop and almost lost contol because of the front end shimmy due to rotor warpage. the front end shimmy is not as extreme at lower speeds. i contacted the dealer and was told that the warranty has expired.i have only 20,000 miles on the vechicle.
SERVICE BRAKES, AIR - DISC - ROTOR
07/09/200530000107/23/2000
 2000 grand cherokee front brake rotors warping/failing due to manufacture defect. just daily usage - brakes have been serviced once before, and are now going in for repair again. jeep internal tsb's tsb 05-003-02b - front brake pulsation during light to moderate brake application describes this onoing issue- the vibration is so bad right now that loss of vehicle control is possibility. next service to remedy problem is july 14,2005
05/16/2001408/30/2000
 Bad steering vibration when braking at highway speed. have only 36,000 miles and have repaired this problem 4 times now at the dealership since i bought jeep new in 2000. *mr
12/07/200349000807/25/2000
 I have a 2000 jeep grand cherokee laredo. in early december i was driving the vehicle when my engine light illuminated. i immediately called my mechanic, who happens to work for midas. he told me to bring it in right away. because i live closer to midas than any jeep dealer, and because of the service i have received in the past from jeep/chrysler, i took it to my mechanic. he advised me i had a blown head gasket. i received an estimate from him and he also advised me that the dealership would be considerably more expensive, i allowed him to repair the vehicle. after the repairs were complete, i talked to my mechanic and he advised me to contact chrysler/jeep and ask for reimbursement. here in lies the complaint. when i contacted the dealership, bob dance jeep in oralndo, i was told there was nothing they could do to help because it was my fault i drove the vehicle hot. i explained the reasons i took it to my mechanic as opposed to the dealer and i was told so sorry. i then try to contact the warranty people for the vehicle. i was told i only had a 3year 36,000 mile warranty and that i wasn't able to do anything about it. the vehicle had 49,000 miles at the time of repair. i asked if i would be allowed to purchase an extended warranty and was rudely told no. this is only one example of the customer service i have received since purchasing this vehicle in july 2000. i have also replaced the transmission, two bateries, repaired the window which did not work and had the rotors cut three time. when i spoke to chrysler headquarters, i was not surprised to receive the same response. i was told because the work was done by an independent garage,midas, i was not entitled to any type of reimbursement, period. i dont trust jeep/chrysler. i don't want them working on my vehicle. someone please help me!!
01/10/200311/24/2000
 Experienced vehicle vibration when applying brakes. the dealer told me it was not under warrenty and it had to do with driver's braking habits, but this is our second grand cherokee and never experienced this problem before. i had the rotors (two front) turned, but it is doing it again after 5 months. i took it in again, and they tell me the rotors (two front) need to be turned again. from all the complaints i see and hear about, it seems there is a problem with these vehicles.
01/20/2003
 Vehicle vibrates excessively when brakes are applied from 40 to 70 mph. rotors have been replaced at 5800,12500,&19900 miles. dealers in fl. and nc have serviced vehicle under warranty, stating rotors are prematurely warped and therefore defective. now at 30000 miles and vibrating again.
01/16/2003
 2000 jeep grand cherokee brake problems.my jeep has 45,000 on it and this will be my forth set of brakes.dealer has covered the brake work while under warentee.but this has not solved the problem between 5000 to 10,000 i will have to have a brake job done
11/01/2000410/01/1999
 When putting on brakes, front end would shimmy and vibrate. took to dealer and they changed rotors/ resurfaced rear rotors, and replaced shoes. dealer keeps replacing defect with same fix, and problem keeps reoccurring.*ak. the brakes fail every 10,000 miles. first two brake jobs were replaced under warranty. consumer refused to pay for the third brake job. dealer resurfaced rotors for free. *jg
SERVICE BRAKES, ELECTRIC
08/20/2010
 I have a 2000 jeep grand cherokee and have had it now since 2004 it has been a problem after another the tail lights go off the circuit board stops working and the money issue is ridiculous to keep replacing the problem has gotten expensive and from what i have seen on the internet on car survey.com i am not the only one this is a problem that can only get worse if it were to cause an accident and maybe loose a life to a part that should have been recalled there is currently 290 complaints and yet i am just one more to add to the list and well hopefully with this complaint there can be something done! hopefully someone does not have to loose a life to an accident when it should have corrected!! thanks for your time!! please help!!
06/06/20031
 My vehicle brake lights keep going bad ,either one go out then eventually the other one goes out, we change both light assembly and bulbs, they last for a while then, eventually goes out again. we have tried calling the dealer, nothing done. *tr
SERVICE BRAKES, HYDRAULIC
06/20/201058000
 All 1999-2002 grand cherokee wj models built through may 10, 2002 came equipped with brake calipers made by teves. they are black in color with an open-sided bracket design. due to poor caliper centering, the teves calipers caused the rotors to warp, a problem that has plagued grand cherokees. at the very end of the 2002 model year, jeep changed to fully-closed style calipers designed by akebono. to address the warped rotor problem jeep issued a tsb, #05-003-02. we believe it should be a full recall do to the major wheel shake to the point of the driver almost loosing control of the suv do to this vibration. jeep has long known about this issue & was sued in a class action law suit which they settled the problem is excessive rotor thickness variation generated by poor caliper centering. this causes steering wheel shake. grand cherokee brakes up through may 10th 2002 were designed by teves. same brakes used on bmw & ford expedition but the grand cherokee was the first to use a twin piston caliper design. chrysler wanted twin pistons because of the weight of the vehicle. the caliper spring causes the inboard pad to drag. it takes a lot of heat (cherry red) to warp rotors, so the main cause of rotor variation is not heat but uneven wear.
03/25/2008900001
 My wife and i purchased a 2000 jeep grand cherokee from the dealership. about two years ago the 4.0 liter 6 cylinder engine started using coolant and causing the coolant light to alarm. the oil pressure would drop to 0 and sound the check gauges alarm. we took the car to the mechanic shop for costly repairs and troubleshooting. they replaced the water pump, couldn't find any leaks, and replaced the oil pump and rear main seal. they checked the bearing clearances and found them within tolerance. the car is still using one to two pints of coolant every three days and the oil continues to drop to 0 after warm-up. we replace the 4 wheel disc brakes and rotors every two years. the hood gas shocks won't hold the hood up and the shocks cost $150 a pair form the dealer and only last one year. we to have electric door locks that screech and don't lock the doors as well as rear light problems that work off and on. the emissions are much higher than normal on our recent smog test. this is an indication that the #3 and 4 cylinder is using the mysterious antifreeze loss. as a retired mechanical engineer i also believe the oil problem to be related. my wife has the grand cherokee and i purchased a tj wrangler new in 2000. i'm concerned this vehicle will develop the same problems having the same engine. we have invested over $50 thousand in these two cars. we need your help to help us offset this burden. *tr
01/09/2005800001
 Both tail light assemblies stopped working and was cited by a police officer. replacement was ~$500. rear lift gate lock actuator is broken, so cannot open lift gate. right rear door lock will not allow opening from inside. shift sensor/solenoid has gone bad twice leading to problems with shifting from gears (revs really high before shifting). rotors are constantly becoming warped and brakes have to be readjusted. left blinker no longer works and to fix it, the dealership told me they have to replace this entire engine block for about $800. power window lock no longer works. other than that, car runs great :). *tr
04/20/2006500001
 My car has major problems and i can't afford to fix, then i find the problem that i have is due to the automaker's problem because the car is on recalls for the problems i am having. i received no notices on any recall, and when i got on the web-site to check for recalls there are as many as 10 major problems with my car and jeep. some could cause me to crash or even explode while driving. where are my recall notices? *tr
06/15/20071
 Brake rotors warp easily,door latches brake down,air conditioning system makes noises and does not work properly. *tr
05/16/2007300001
 Tl*the contact owns a 2000 jeep grand cherokee. the contact stated that she has to depress the brake pedal down to the floor in order to stop the vehicle. she replaced the brakes and cylinders on three different occasions due to squeaking noises and the increase in stopping distance. the contact experienced the squeaking and screeching noises while driving 25 mph and greater. the most recent failure occurred on may 16, 2007. the vin, purchase date, and engine size were unavailable. the current mileage is 112,000 and failure mileage was 30,000.
01/10/2007140000205/05/2005
 On jan. 10, 2007, i was in a head-on collision and my air bags did not deploy. the whole front end of my jeep was smashed and i have to get a whole new front clip for it. also, the brakes went all the way to the floor and didn't seem to work properly. i am very upset about these issues and would like to know why the air bags would not deploy in this type of collision. *nm
10/18/200627200110/01/2004
 Dt*: the contact stated while driving 50 mph down an incline on slick wet roads, the brakes shuddered when applied lightly. prior warning of brake problems was gradual. the dealer was notified and mentioned similar occurrences with other consumers. the contact was directed to the tsb #0500302b after the dealer checked the vin # for recalls. no recalls were found by the dealer. no examinations or repairs have been made.
08/14/200626960206/17/2000
 Replacement of brake rotors/pads & shock problems. *jb
06/11/200613000108/30/2000
 My local jeep dealer advises that my 2000 jeep grand cherokee laredo with 19,000 miles has bad brakes, bad rotors, bad calipers, loose belts (goodyear tires) and is unsafe to drive. he says that is why when i attempt to brake if i am going over 40 mph that the front vibrates or if i attempt to drive at 55 mph the entire car vibrates to the point that i feel a loss of control. i have been surfing the internet and it appears these problems are notorious with other 2000 jeep grand cherokee owners. *jb
09/26/200110998507/29/2000
 Dt: consumer had to replace five individual brakes in five years. first was the front brakes and rotors, then it was the front brakes and rotors again about seven months later. then almost a year later, had them replaced again. a year after that had the rear brakes and rotors done. finally had the front brakes and rotors again. the mechanic told consumer that the rotors were warped, and that they could barely get them off of the car.*ak when i first noticed this, the brakes started to seem like they were not as effective as they should be. then, about a week later, the car will start to vibrate as i press the brake pedal, and the vibration starts in the brake pedal, and continue to vibrate until the whole car is shaking. it took a long time for the vehicle to crank. the dealer replaced the fuel pump o-ring and shims. *nm
05/16/20052500005/01/2002
 When applying brakes at speeds of around 30 mph or more the vehicle's front end shims violently. the vehicle shakes as the front wheels are seen oscillations from right to left, which results in a lost of steering. the dealer attributes this to warped rotors. while warped rotors may cause a braking issue they should not cause oscillations in the front wheels. replacing the rotors and pads might temporarily improve the performance it will not correct the underlying problem or design flaw that causes the oscillations in the steering of the front wheels
07/15/20041
 Brake rotors and pads replaced every 10,000 miles. the last time vehicle was repaired, the rotors, pads and calipers were replaced. consumer stated brakes were replaced three times. dealer claimed it was nothing wrong with the vehicle. please provide further information. *nm
04/22/2004670001
 When the brakes were applied they pulsated, this caused extended stopping distance. please provide more information. *jb
05/22/20011
 When applying brakes the vehicle's front end shimmied, the pedal pulsated and the steering wheel shook. *mr the vehicle was taken to several different dealser but none were able to permanently repair the problem. *nm
04/14/200432400405/01/2000
 While braking vehicle pulsated. dealership was notified, but did not resolve the problem. *ak this failure made it difficult for the driver to control the vehicle while stopping. the vehicle is only drive appr. 8000 miles per year yet this problem has occurred for the last four years. the vehicle's warranty has expired and the problem has not been fixed. *nm
12/15/2000200011/17/2000
 Steering wheel shakes when you apply brakes, and at the same time it make a weird pulsation. chrysler made me replace a part and the car keeps having the same problem over and over and i have to keep paying to have parts replaced. *la
10/15/200238000
 Front brake rotors have warped badly at 38,000 miles and again at 49,000 miles. dealer claims that problem is not covered by warranty. car has been driven a mix of city and highway miles. no off-road driving.
06/15/20017000503/01/2000
 The vehicle had an ongoing pulsation problem within the brake pedal when it was depressed. the technical service bulletin 0500302rb dealt with this issue, and stated that the front rotors should be replaced because they warped. the dealership replaced the rotors. the pulsation recurred within 7000 miles, and rotors were turned. the pulsation recurred within 10,000 miles. then the front rotors and calipers were replaced. pulsation recurred within 10,000 miles. *ak *nm *sc
09/07/200370000212/14/2000
 Total brake failure. pedal went to floor. had to pump to get brakes to apply. fluid level normal. intermittent problem. *jb
07/20/200320001009/22/1999
 Brakes keep failing. shortly after purchasing the car in 1999 i returned to the dealer complaining about heavy brake pulsation at 30mph. they told me they fixed it but it continued doing it. i kept going back over and over again. the last time i went back was 3 weeks ago, and they again changed the brakes with newly designed brakes which supposedly would have fixed the problem. the dealer said they wouldn't cover the back brakes b/c they had no complaints about it and that i didn't need to change them. i drove away but the car still pulsates heavily as soon as i brake if i am driving over 20mph. furthermore my car's engine broke down completely after 32000 miles or approximately 7 months ago. they told me the engine failed b/c i didn't change the oil for 10,000 miles. the mechanics report stated that there was water in the fuel, but they still told me it was my fault for not changing the oil. i was out of warranty b/c more than 36 months had gone by from the date of purchase. chrysler agreed to substitute the engine and i had to pay $800. i don't understand how a new car, driven for such little mileage (now only 35,000 miles after almost 4 years) can have all these mechanical problems. i believe the breaks are faulty and am not sure how to further deal with the problem. the car dealer keeps telling me it's perfectly safe to drive.*ak
291132
 Problems with 2000 jeep cherokee brake equipment. *mr the second major repair work done. it was dangerous when attempting to stop the vehicle and felt as if the vehicle was running over massive bumps. the vehicle had new pads, the front and back rotors were machined, and a new caliper kit was added. *scc *jb
03/19/200114253801/29/2000
 When the consumer applied the brakes they pulsated, which caused the vehicle experienced extended stopping distance. dealer notified. *ak consumer wouldn't let her 15 yr. old daughter drive the vehicle in fear of the brakes failing, nor would she sell it. the vehicle had been to the mechanic many times and the problem continued to exist. *ph. the rotors and pads were replaced several times. the driver's side door was hard to lock, and the windshield wipers worked intermittently. *jb
140003
 Service brake failure. when vechicle exceeds speeds of 50 mph the brakes squeak, and the pedal vibrates. this occurs every 12,000. dealership installed/used a caliber kit, but the problem still exists.*ak
05/24/20031
 While driving and without warning the brakes failed and caused extended stopping distance. *nlm.*ak
07/04/200015000706/04/2000
 Front brakes develop a tremendous shudder within approx 7,500 to 10,000 miles of rotor and pad change, rotors are always warped beyond repair in what has been characterized as rotor run out. even with proper pin lubrication and maintenance brakes become severely dangerous in short period of time. my jeep has 85,000 miles on it and i have changed rotors and pads seven times!!! *nlm
11/05/20026007/01/2000
 Sometimes the brakes in my vehicle does not respond when the pedal is depressed. *jb ****dimsii ivoq entry posted after 12/12/02 cut-over to artemis****769322
 The vehicle shook when light to moderate pressure was applied to the brake pedal. the vehicle was taken to the dealer who stated that the front calipers and rotors needed to be replaced. *nlm
03/14/200302/21/2002
 We have a 2000 jeep grand cherokee. the brakes are pulsating when used to slow at highway speeds. this issue is well know & recognized by the manufacturer as a design problem. this is creating hazardous driving by my wife & others with this vehicle. there should be a safety recall by the manufacturer. the only way to avoid problems is to replace the brake components. *nlm
50001
 When the were applied, the vehicle vibrated excessively. the manufacturer advised consumer a kit was available to correct the problem. *jb
01/01/20034
 The brakes on my grand cherokee continue to pulsate after being replaced and resurfaced four times in less than two years. *jb
01/03/200191471
 The rotors and brake pads were replaced, due to excessive vibration in the steering.*jb *ts
SERVICE BRAKES, HYDRAULIC - ANTILOCK
03/15/2008910003007/01/2007
 My 2000 jeep grand cherokee is having problems like many other people. the low coolant light constantly comes on and i have to add coolant weekly, although there is no visible leak. mechanics have told me they cannot find the problem until this past week when a mechanic told me the coolant was leaking into my engine and mixing with my oil. the mechanic estimated i will need a completely new engine within a few months since the coolant-oil mixture has been running through my engine for some time now. the mechanic stated that the engine will stop running in the very near future. my rear left brake and tail light goes out when i step on the brakes. i have had several issues with the rotors and finally had the mechanic replace them with a different kind. *tr
04/17/200735302/27/2006
 I purchased a 2000 jeep grand cherokee in 2005 from a used car dealer in albuquerque. at that time no recalls or repairs of any safety related defects were revealed to me. i received a recall in novenber 2006 for cooling fan that i had already had done . daimler/chrysler reimbursed me for some of the repairs done. on 4-17-07 i was north bound on unser approaching ladera, traffic was stopped at the red light. i was traveling the speed limit which was posted at 35 mph. i pressed on the brake pedal to begin slowing down and nothing happened. i then slammed my foot down on the pedal it went to the floor and i rear ended a large pickup at the intersection. the air bags did not deploy, and i did not think the seat belt engaged untill i hit the steering wheel with my sternum. my injuries were minor, and i elt the injuries of the person i hit were also minor. the reason i believed thiswas so because i was knocked unconsicience. after some advice from an attourney i checked online for any safty related recalls on the vehicle. i was not surprised to find many. recall # 200002004 was a seat belt recall, recall # 20060313 was a brake system recall, and recall # 19991202 was a air bag recall. there were many more i am sure you were aware off. my concern was for anybody else thatwas driving one of these vehicles with their families in the car. if my wife or daughter had been in the vehicle with me i am sure their injuries would have been more severe. please look into this vehicle, it was not safe. *ak
09/25/20011110/15/2000
 Dt: brakes were a constant problem that began at 80,00 miles. rotors have been replaced every 8000 miles. dealer reported it was a wear and tear issue. vehicle was regularly serviced. brakes began showing a wearing problem. rotors become warped and w-wheel anti lock brakes becamee defective. happened while driving in all weather conditions. *ak
08/07/200170006
 Consumer has had the brakes replaced numerous times. after stepping on the brakes the steering wheel shakes. manufacturer states there is nothing wrong with the brakes, this is normal wear.*ak
09/29/2004109/07/2000
 Defective brakes on jeep grand cherokee. brake rotors apparently warp from heat. my wife owns a 2000 jeep grand cherokee, and we have had to replace the brakes three times already. there are many owners of grand cherokees that have had similar problems with brakes. chrysler refuses to admit there is a problem, and refuses to address this problem even when a vehicle is under warranty. dealers are blaming drivers for the problem.*ak
10/23/2003110/23/2003
 The entire vehicle shutters violently when the brakes are depressed at speeds in excess of 30mph. brakes have been fixed(?) several times but it only lasts ~5,000 to 7,000miles before it starts up again. it is particularly dangerous when exiting the freeway when the vehicle shakes badly and the steering wheel jolts side to side. dealer contacted and state it will be ~$600 dollars in parts/labor. this is a known problem with the jeeps from 1999 to june of 2002 according to the dealer and i've read tsb's referring to the issue yet there is still no recall.*ak
08/13/20041
 While driving at 60 mphn vehicle vibrated when brakes were applied. *ak
06/28/20047
 While consumer was depressing the brake pedal at any speed it pulsated. vehicle was serviced six times for brakes and rotors, but problem recurred.*ak
06/01/200450000208/01/2002
 While driving 20 mph the vehicle vibrated uncontrollably. the driver was able to maintain control of the vehicle and drove it to the dealer for inspection. the mechanic informed the driver that the brake pads needed to be replaced because they were worn. after the parts were replaced the problem recurred. *nm *sc *jb
04/19/2004107/26/2000
 The brakes on my vehicle have to be consistently repaired. i have brought the vehicle to the dealer three times and the jeep only has 45,000 miles. i have another jeep that has also been brought in three times and it has less than 25,000 miles. all for bad brakes which i'm consistently told , is a known defect by chrysler and the technical staff.*ak
3
 When applying the brakes at any speed vehicle shook. vehicle was taken to the dealer for inspection, and mechanic determined that the brakes, rotors and catalytic converter needed to be replaced. *ak
6
 When depressing the brake pedal at any speed consumer noticed the brake pedal pulsated. vehicle was serviced six times for brakes and rotors, but problem recurred. *ak
01/01/200352000110/15/2002
 Braking system on 2000 jeep grand cherokee.the brakes are warpping badly causing the abs to kick in in snow and ice before needed.the dealer in puyallup knows the exact problem claiming to fix it requires the calipers/ rotors to be upgraded to a 2003 model.the vehicle has 52,000 miles while the pads still have 50% left.this problem has become increasing worse to a point we no longer drive it to mountains. please advise .*ak
07/30/200340000100006/28/2002
 Steering wheel shakes violently when applying brakes above 50 mph. dealer reground rotors twice, but the problem always came back within a day or two.*ak
1
 The' abs made a loud grinding sound, the brake pedal also became hard when the brakes were applied. *jb
06/16/200215000212/02/2000
 2000 jeep grand cherokee vin 1j4gw58n1yc310169 at approximately. 15,000 miles: front brake rotors warped resulting in a severe shimmy/jerking of the front tires which resulted in pulling the car off the road. dealer said tough luck, expense included rotor repair and damaged front tires. now at 40.000 miles problem appears to be returning. based on previous recalls, talking to dealers, brake repair shops and reading many similar complaints on the internet as well as our local school van traveling with students having a wreck because of rotor failure, it is more than obvious that there is a known serious problem with inferior/unsafe brake rotors. like most americans, i have been exposed to stories of how the auto manufactures are knowingly willing to trade a few hundred lives to avoid the expense of recalls and building cars with safe components. it doesn't take a real bright person to know that when the steering and braking system on a car fails while traveling at normal speeds and in my case on treacherous mountain roads that serious accidents may and will result. my goal is to have this problem addressed by daimler chrysler and industry-wide before, not after, the body counts start adding up. i have been in contact with daimler chrysler and was basically told where to stick my concerns and complaint. any assistance will be appreciated by me and i suspect by other potential victims. sincerely, gary shaw. *nlm
 When brakes were applied to slow down/stop vehicle suddenly jerked forward. this problem would sometimes happen when backing up. owner has taken vehicle to dealership, but problem has not been resolved. please describe details. *ak
08/13/2002
 While driving applied brakes and they didn't hold, pedal went all the way to the floor, resulting in vehicle running into a tree.*ak
09/01/2099
 Repairs on brakes 4times, drivetrain 4 times, many other items.*ak
11/11/2001
 While driving manifold gasket overheated, and brakes pulsated.*ak
04/13/20013
 No summary listed for above vehicle. *ak
08/01/2000
 Shuttering and poor vehicle control at 70 mph slow down to full braking. this is an ongoing problem. the rotors have been turned, and now need to be replaced at 38,000 miles. i think that after reading all the complaints on brakes for this vehicle, that this problem needs some attention. *ak
07/14/2000207/01/2000
 After owning this vehicle for just over 19 months, we have had to have the main computer replaced as well as new front brake rotors 2 times. the first time we had to replace the rotors we had owned the car for a little over a year. now, the second time we're replacing the rotors after only 7 months. the brake rotors warp and cause sever shimmying while braking, this leads to less control of the vehicle and delayed stopping. this problem causes a hazard to both the passengers of the defective vehicle and to those driving around it. these vehicles need to be recalled and the defect needs to be corrected right. thank you for your time and your help.*ak
06/10/2000210/01/1999
 Brakes are a safety hazard when braking at highway speed vibrates and shakes with no control between 57 to 50 miles per hour. *ak
11/12/1999610/01/1999
 Continual problem with brakes. warped rotors,numerous pad replacement, problem causes severe vibration when braking, and causes vehicle to jerk. also now is shifting after coming to a stop while in drive, feels like vehicle has been hit in rear. *ak
12/01/2001310/01/1999
 Brakes have been repaired 2 times within the first 35 to 38 thousand miles and are shuddering violently when braking at highway speeds - seems to be a defect for this to happen three times with just 45 thousand miles on the vehicle. *ak
01/01/2001
 Vehicle has a rough ride to it. *ak
12/31/2001107/01/2000
 When brakes applied the vehicle jumps to a stop. *ak
 While traveling in rain or on wet roads brakes lock up, and it feels rough when depressing brakes, resulting in extended stopping distance. please provide further information.*ak
10/04/2001311/01/1999
 Rotors failed at 7k, 14k, and 27k. never had a car that needed brake work at 27k. suspect that brake system is undersized for vehicle. *ak
312/01/1999
 Brakes have needed complete replacement on 3 occasions not counting the one i have to make to get them repaired again. it has only been three months since the last set!!!!*ak
07/01/2001108/01/2000
 No summary listed for above vehicle. *ak
08/28/20010
 While driving about any mph would step on brakes pedal and steering wheel will start vibrating. brakes pads had been replaced before at 11000 miles, and at 25000 need to be replaced again. please provide more information. *ak
08/28/2001306/01/2000
 I have contacted jeep via 1-800-992-1997 3 times and left messages with erin @ x7110. she returned the first call but i was unavailable. the second call was disconnected and she did not return the call again. the third message has not been returned. jeep has refused to help me in any way and i am trying to see what avenues i have through the government. i would appreciate someone from the nhtsa contacting me about what protection under the law i have. i am willing to work with jeep but they are not willing to work with me. it takes an average of 30 minutes just to get through to their 800 number and the person who is handling my account is never available when i call. i would appreciate some help. no safety defect listed. *ak
08/01/2001
 When brakes are applied it is hard to steer and vehicle starts to vibrate. to stop vehicle consumer has to ease up on the brakes. dealer will inspect vehicle.*ak
01/01/20010
 Vehicle stalls. also, brakes and rotors are defective. *ak
 When applying abs brakes to slow down or to stop while on a rough road, brakes would lock up , and rotors would shimmy. took vehicle to mechanic, and informed consumer rotors needed to be turned. if rotors become hot, and go through water, they would become warped. *ak
07/01/2000
 When applying brakes at any speed vehicle vibrates and is very noisy. dealer informed consumer theat computer was malfunctioning, and to drive slowly until he could get the part. consumer has been back to dealer 3 times. dealer said he was still waiting for parts, did not specify.*ak
08/08/2000
 While driving at any speed and applying brakes vehicle will experience a bounce in front wheels, and stopping distance increased due to poor performance of the braking system. dealership has examined the vehicle three times for this problem ,and replaced the brake pads and rotors. these repairs have failed to remedy the problem. please provide any additional information/attachments.*ak
06/12/2001
 Consumer was traveling about 50mph on highway and another vehicle suddenly stopped. in order for to avoid the other vehicle, she went into guardrail. when consumer applied anti-lock brakes vehicle skidded and locked up. interior rear seat wasn't proberly bolted , seat came out from floor. it was secued. front airbags didn't deploy. dealership was aware of problem. *ak
09/01/2000
 Sevre brake shudder when slowing from highway speeds. brakes pulsate when applied on in town driving. we own 2, jeep grand cherokees and have the same problem with both vehicles. parts were backordered which indicates the demand is greater than the supply. i believe chrysler knows they have a problem but are failing to consider the safety of consumers. we contacted chrysler to see if we could get them warrantied. one they did the other they denied. this is our 3rd jeep purchase. we really do like the vehicles but if we can't get some satisfaction it may very well be the last ones we buy.*ak
103/30/2000
 Whenever pushing on abs braking system, they would fail to engage. would be vibrating. aluminum rims were cracked. when shifting into 4-wheel drive would smell something burning. taking vehicle to dealership.*ak also, the transmission failed to shift correctly. *yh
08/01/1999
 When slowing down from 65 to 55 or less steerling wheel will shake while applying brakes took to dealership and they said its not that bad yet. could be balance of tires or brakes. will take back for the third time.*ak
07/05/2000601/01/2000
 Regarding the brakes: after repeated (3 times) complaints about the brake pedal going all the way to the floor (when driven under stop and go commuter-type traffic) and each time there was no trouble found i finally (on 7/29/2000) drove into the dealership with the pedal all the way down to the floor. a mechanic was called and said there was definitely a problem and they summized it must be the master cylinder. with respect to the engine: after repeated complaints (at least 3 times) of oil leaking from under the engine and having it dismissed as 1) sloppy oil change, excess oil from left on engine block, 2) faulty oil filter, 3) rear main engine seal (rear main was replaced) and continuing to have oil leaks, on 7/29/2000, i brought it in and the dealership says the engine is porous and the entire engine needs replacement. i was advised to not take the vehicle due to the brake issue. the vehicle is at the dealership awaiting arrival of a new engine and replacement and also installation of the master cylinder. with respect to the differential whine, i have been told twice it is normal and nothing will be done.. *ak
11/17/199911/01/1999
 The first week i owned my brand new vehicle, it started clunking and jerking. several weeks later, they replaced the drive shaft. i continue to have similar and other problems with the transmission, gear shifting, brakes, etc...i inquired of the dealership whether or not there were any reported manufacturers defects and they said no. they lied.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
08/14/200225972
 Front brake rotors/pads failed and replaced at 24,000 miles; original set replaced at 17,000 miles. clearly product/system defect exists. *nlm
05/13/200226927205/23/2000
 Jeep is equipped with abs brakes. the brake pad rotors and calipers have been replaced twice within 8000 miles accumulation. ts there was a shimmy in the steering wheel due to the brake problem. the consumer requested reimbursement for the monies spent on repair. scc
09/22/2002308/01/2000
 The front end of the vehicle shakes violently at speeds above 40 mph when brakes are applied. nlm
07/12/20021
 Consumer states there is vibration of the steering wheel when brakes are applied at 15 - 50 mph. as speed is increased, vibration is violent and steering uncontrollable. vehicle taken to authorized dealership, however, had scheduling problems. local lube service inspected front brakes and determined an uneven wear of the rotors casued the vibration. there is a service bulletin relating to this failure, however, manufacturer denies claim, stating that repairs were not made at authorized dealership. *tt
12/01/20011
 The brakes began pulsating and vibrating slightly and got worse. the consumer believes the brakes were made from poor material. *yh
08/09/2001109/01/2000
 Consumer states that intermittently when driving the vehicle will stall out and die without warning.the dealer has been notified.*jb dealer replaced ignition coil and repaired distributor shaft. there is a loud noise when applying brakes, dealer could not find problem. when first starting vehicle, it takes a couple of times to start. *slc
03/02/20003
 Consumer states the front and back brakes wear excessively, without excessive use. dealer contacted.*jb consumer adds brakes had to be changed three times within the last three years. owner of dealership is not willing to do anything. *tt
05/17/2002109/21/2000
 While pressing on brakes, steering wheel will shake, and could cause loss in steering. cause unknown. dealer notified.*ak all four brake rotors were resurfaced due to wrarping at 20868 mi on 6/10/02. *mj
01/29/20026
 Consumer stated the front and rear brake pads have been replaced 6 times and the rotors have also been turned.*jb
02/01/20021
 Steering wheel would vibrate and the brake pedal would pulsate when brakes are applied. dealer and manufacturer were notified. *ak *tt
 While driving and upon stopping, the vehicle shakes and shimmers erratically. took to the dealer for repair. nlm
10/31/2001111/01/1999
 Steering column vibrates severly when attempting to apply brakes and traveling at speeds above 65 mph, dealership has examined vehicle, and has failed to remedy problem by replacing brake pads and rotors. *ak dealer recommended replacing rotors, which were warped, and also the brake pads, consumer refused, also left front and rear shock absorbers were leaking, which were replaced.*yd
11/25/2000106/15/2000
 At 9,000 miles defective rotors caused steering wheel to vibrate severely when brakes were applied, dealer was notified, and informed consumer that vehicle was not covered under a recall.*ak consumer stated that manufacturer should have shared the expense of replacing front and back pads/rotors.*slc
03/27/2000103/24/2000
 Brakes failed. yh
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
32000101/04/2000
 When depressing the brake pedal, the front end of the vehicle vibrated. the dealer replaced the front brakes. *ak *sc *jb
11/19/2003120501
 While driving 65 mph and when depressing the brakes vehicle shook violently. vehicle was taken to dealer, who informed consumer that a brake problem was evident, dealer refused to fix the problem. *ak
08/01/20032180006/14/2000
 The steering wheel starts shaking vehemently when braking from speeds above 50-55 miles/hr. this symptom appeared suddenly and seemes to get stronger.
10/16/20013000003/15/2000
 My 200 jeep grand cherokee had brakes replaced twice under 30,000 miles. right now i am at 37,000 and looks like i will have visit the dealer again to have my brakes replaced, again. when asked about frre replacement the dealer answered that there is a technical srvice bulletin (tsb) out there regarding the issue, but i still have to pay for the replacement - no exceptions. here is information on two tsbs' (!) regarding the issue. 05-005-01a sep 01 brakes - roughness or pedal pulsation 05-003-02b dec 02 brakes - pulsation during light to moderate application
03/01/2000203/01/2000
 I have talked with several people who have had the same problem. they have had to get the front rotors ground because the rotors cause a terrible vibration when we push down on the brakes. dt
209/01/2001
 Rotors have been resurfaced twice at my expense. they are warped again. dt
10/26/2002109/01/2002
 No failure yet severe rusting of brake line going to the rear axle. the rust is at the mounting clips is there any on going investigation on this issue? have photos available. dt
06/01/2000307/01/2099
 Rear differential: complete lockup at 55 mph !!! as i traveled down a county hwy to just outside of town after work. almost killed 2 pedestrians as the back end skidded 100 ft in complete lockup, dealer replacing the rear axle and looking at the front differential since it seems to have problems caused by this sudden failure of the back. brakes: i have had rotors turned 3 times (twice by dealer under warranty and once by independent shop) and since purchased complete new rotors and pads on all 4 tires work by midas due to severe pulsation when braking. i have noticed lots of complaints for exactly the same thing on internet. jay laszewski dt
03/24/2002409/01/2099
 Recurring warping of brake rotors under normal use causing excessive vibration in steering under braking at all speeds. rotors have been resurfaced twice (at 7986 and 29489 miles), rotors replaced (at 45176 miles), problem still recurring. dealer indicates caliper problem that chrysler is aware of and developing fix, but no notification or follow up from dealer. mr
03/01/2002206/01/2000
 Transfer case bad on delivery. snap ring not installed unit replaced. brake rotors warp every 20k miles. replaced with aftermarket at 40k.. steering column clunk and feels loose. dealer replaced with new, same problem exists. excessive clunking and looseness in driveline. loud clunk park to reverse dealer says normal but lots of complaints. mr
11/01/2001202/01/2000
 Rough vibration at all speeds when braking; rotors turned; 4000 miles later problem returned/recom. replace rotors & pads; manu.facturer will not repair after 1st year. *ak
09/15/200136509/01/2001
 Dealer fails / resists fix safety probs due to warranty work: wheels shimmy, brakes pulsate,= dangerous handling, unreliable speedo. *ak
01/03/2001307/01/2000
 Leased vehicle on 7/10/02. brakes began to pulse and pull to right on application at about 6000 miles. dealer machined front rotors and replaced pads under warranty at 7897 miles. same situation at 20000 miles. dealer turned front rotors at 24767 miles and called it courtesy. said warranty on brakes, rotors only 12000mi. service manager advised this is common problem on 99-00 jeeps and he spends much time turning rotors on jeep vehicles. even had to buy special machine to turn rotors in place on vehicle. says some get so bad they can't be controlled on brake application. he says problem is bad rotors from supplier to daimler-chrysler. now at 33000 miles, this vehicle again has failed brake rotors and is rapidly becoming unsafe for my family's transportation. judging from the number of complaints on your website and on the number of websites devoted to this defect, i would think you have enough information to force a recall. or are injuries necessary to initiate action? i expect your agency to get and keep this type of junk off the road. it might be acceptable for daimler in germany but not here!*ak
06/11/2002105/01/2099
 Brakes began to shake vehicle's front end violently when applied at speeds above 50 mph. i originally noticed problem at about 15,000 miles, but problem continued to worsen. brakes had to be replaced and rotors resurfaced at 19,000 miles on odometer. i have never replaced brakes on a car at 19,000 miles. dealership told me there was nothing they could do. after $190.00 dollar repair the car is back on the road till i guess the next brake repair at 35,000 miles. this defect in the braking system needs to be addressed by daimler/chrysler. someone will lose control of the vehicle and die. *ak
05/08/2002
 It's hard to stop, and when pressing on brakes steering wheel will vibrate. cause unknown. dealer notified.*ak
12/22/2001301/01/2000
 Our grand cherokee developed a severely pulsating brake pedal at 7,000 miles of non off road use, city driving, the selling dealer replaced the front rotors. this occurred again about 15,000 miles later, again with very gentle vehicle usage. the manufacturer claims the vehicle is outside of warranty period at 2 years, and brakes are not warrantied. we maintain there is a design deffect in this system allowing premature front rotor warpage leading to severe pedal and vehicle pulsation on brake applications at higher speeds. we have the assurance of a multitude of other jeep owners that we are not alone in our problem with this brake system. we have spent considerable time discussing this design deffect with daimlerchrysler, but they have obviously shifted their obligation to possible litigation, but not to insitute the required recall and component correction. can a brake system that suddenly alters from correct function, to one that causes the vehicle to shudder in an aggressive manner and cause the operators foot to shake severely after such an extremely short duty cycle be deemed normal? we are careful drivers, and can now avoid injury and property damage by repairing the problem, others might not be so lucky. forgive the length of this reply, the wilkinsons. *ak
09/08/2000305/01/2000
 There are alot of problems with this jeep all witch i have proof of repairs, cam shaft, tires, brakes, alignment and humming at 65 mph.*jb
1
 Consumer stated when coming to a stop vehicle shakes, the dealer replaced the rotors and front brake pads consumer believes there is a problem concering premature failure of the brakes.*jg
05/09/2001210/07/2000
 Consumer stated when the brakes are applied, there is a severe vibration, the dealer replaced the front pads and rotors.*jb
11/01/2000410/01/1999
 When putting on brakes, front end would shimmy and vibrate. took to dealer and they changed rotors/ resurfaced rear rotors, and replaced shoes. dealer keeps replacing defect with same fix, and problem keeps reoccurring.*ak. the brakes fail every 10,000 miles. first two brake jobs were replaced under warranty. consumer refused to pay for the third brake job. dealer resurfaced rotors for free. *jg
309/01/2000
 Re: braking system, vehicle has always had shimmy or pulsation and feel that vehicle will not stop. complained to dealer at 9,000, 20,000 and again at 34,000 miles as well as numerous times while at dealer for oil changes. always told this is just how vehicle brakes until 34,000 when told that all pads need replacement and rotors are warped. chrysler refuses to pay or acknowledge defect despite my record of complaints. re: drive shaft, vehicle clunks as stopping and takes a long time switching gears. complained at 5,000, 9,000, 20,000, and 34,000. drive shaft supposedly replaced at 5,000 and 9,000 miles, although independent mechanic doubts upon review. chrysler considering another replacement after 34,000 mile complaint.*jb
7
 When applying brakes at speed over 50mph steering wheel vibrated, which almost caused loss of control. brakes system has been repaired at least seven times. took to dealer, and dealer indicated normal wear of brakes. please add vin.*ak
05/09/2001210/07/2000
 Consumer stated when the brakes are applied, there is a severe vibration, the dealer replaced the front pads and rotors.*jb
309/01/2000
 Help, is there anybody out there that cares about vehicle safety regarding jeep grand cherokee's warped rotors/brake pads? recall, recall, recall!!!!*ak
12/15/2001108/01/2000
 Steering wheel vibrates when braking at any speed.*ak
02/01/20021
 Steering wheel would vibrate and the brake pedal would pulsate when brakes are applied. dealer and manufacturer were notified. *ak *tt
 When applying brakes, steering wheel vibrates, causing almost loss of control. *ak
11/01/2001
 Vehicle will start to vibrate real badly when applying brakes. problem will occur at any time at any speed. contacted dealer. *ak
04/05/2001
 There is rapid vibration in front cab part of vehicle when applying brakes at over 40 mph. contacted dealer. *ak
03/11/2002211/01/1999
 First noticed vibration when stopping due to warped front brake rotors before 10000 miles. had serviced at dealer at 13373 miles per dailmer-chrysler tsb (rotors turned down, new improved brake pads). problem reoccurred and was taken back to the dealer at 29899 miles. dealer admits there is a design problem, but dailmer-chrysler will not, and hence will not cover the repair under warranty nor provide a more durable fix. complained to daimler-chrysler's customer service line and was extremely displeased at their complete failure to correct the defect. reviews of various internet discussion groups reveals this is not an isolated incident but a widespread problem with many similar (or even much worse) reports with daimler-chrysler again denying all responsibility. the brakes are clearly underdesigned for the application and pose a potential hazard due to increased braking distances caused by the warped rotors. after-market rotors apparently will correct the problem, but this cost should be incurred by daimler-chrysler. *ak
 Rotors and brake disc fail at 60-70 mph. upon pressing on brakes vehicle vibrates erratically, like it is going to crash. please provide any further information.*ak
03/22/2002206/01/2000
 It is obvious this problem with severely defective brake rotors is a major safety defect. i feel that if the proper safety organization were to investigate this thoroughly by testing braking distance, brake handling,and how abs brake system is affected it would be found to be a significant safety hazard in all the vehicles involved. i would not be surprised if some accidents could have all ready been avoided if this issue was resolved. this is a much more wide spread problem than may be realized as my brother-inlaw had the same problem with his 1999 jeep grand cherokee laredo, but he just had them replace both front rotors, at his cost. i'm sure jeep is not writing to the nhtsa every time they replace these defective rotors, do they?
11/11/2001
 While driving temperature gets hot, causing brakes to pulsate .*ak
04/19/2001310/01/2000
 There was pulsation when applying the brakes at high and low speeds. dealer replaced front pads and matched mounted rotors. *ak *tt
 While driving 50mph, without warning, while applying brakes vehicle will vibrate violently. also, steering wheel began to shake. *ak
03/12/2002111/01/2000
 After researching a problem with my 2000 grand cherokee on-line, a website encouaged me to file a complaint on this site. my vehicle shakes (steering wheel and whole truck) when even slightly touching the brake pedal at speeds of greater than 40 mph. based on what i have located on the internet, and what the dealership told me, this is a very very common problem in the 2000 jeep. i feel as if i could easily lose control of the vehicle due to the severity of the shaking. the dealership states chrysler does not cover this under warranty. i believe it is a safety hazard and they should find a way to fix the problem, as most people are having the rotors burn out again after a few thousand miles.*ak
02/01/2001
 Last year vehicle was taken in for a shimmy. when traveling over 50 mph the vehicle shakes very badly. took to a mechanic and they replaced rotors and brake pads. six thousand miles late, vehicle started to shake just a little. took back to dealer and they couldn't duplicate the problem. every 15 to 20 miles rotor need changing. consumer feels its very unsafe.*ak
03/01/2002
 Brake rotors and pads have excessive wear and tear. vehicle loses control and vibrates when brakes are applied. rotors and pads were changed 5,000 miles ago. dealer was notified.*ak
02/26/2002212/01/1999
 Front end shimmies when brakes are applied. *ak
07/14/2000207/01/2000
 After owning this vehicle for just over 19 months, we have had to have the main computer replaced as well as new front brake rotors 2 times. the first time we had to replace the rotors we had owned the car for a little over a year. now, the second time we're replacing the rotors after only 7 months. the brake rotors warp and cause sever shimmying while braking, this leads to less control of the vehicle and delayed stopping. this problem causes a hazard to both the passengers of the defective vehicle and to those driving around it. these vehicles need to be recalled and the defect needs to be corrected right. thank you for your time and your help.*ak
06/01/2000
 At approc 8000 miles, pulating of brakes was noticed. when coming to a gradual stop. at approximately 10,000 car vibrated when braking at various speeds. i spoke to the huffines service rep on may 15, 2001 while the car was in for a warranty repair , at 15000 miles, after it had lost all power. (distributer problem). he explained to me that the rotors, thru fast cooling, tended to warp with all the weight of the vehicle and it was nothing to worry about from a safety standpoint and it was typical of many cars (even his ford did it, he said). again, in june , 2001, i took it into the dealer i bought it from , eldorado, to have a whining noise ,. the whining noise together with the worsening vibration when braking concerned me and took it into the dealer where purchased. they found nothing and assured me that the vibraton was typiucal and nothing to worry about, .he suggested that it was probably related to the way in which i manage the brakes when stopping. since , the vibration has gotten so bad that it is difficult to stay in my lane stoping and it is very scary. i now have 26,000 miles and after researching and going to a n independent mechanic, i discover that it is apparently a manufactuers problem with the equipment and in order to fix, i must buy new rotors and pads, probasbly for front and back. i have also learned that two other friends who have a 1999's have had to have theirs replaced at very low mileage. one of them is on their third set, as are many listed on the nt web site. brakes should last much longer and with such a dangerous problem, you should be concerned. while there is a service bulletin out on the problem i learned from the sales customer seervice rep at the dealer there is not yet any recall and according to the rep it is a typical problem. she in fact had her replace at 14,000 miles the first time and three times since.. this is a manufacturer problem and it would seem from a liability perspective the manufactuer would want to fix .*ak
 When applying the brakes at speeds of 35-55 mph the entire vehicle shakes violently. the steering wheel also vibrates to a point where i feel i will loose control of the vehicle. i first noticed the problem at 8,000 miles and i immediately notified the les vogel dealership who charged me $50.00 to inspect the brake system. after their inspetion they told me that the rotors will warp when they overheat and cause the vehicle to shake and that it is not a problem. now at 21,000 miles the vibrating has increased even when applying the brakes at lower speeds. it feels as if the vehicle will not stop in time and this is a major safety issue. *ak
10/30/2001107/01/2000
 Steering wheel and brake pedal when brakes was applied. i took vehicle to dealer for inspection and they determined that the brake pads were worn down and the rotors needed resurfacing. they said that the parts had a warranty for 12,000 miles. i feel that the brake pads and rotor were worn down prematurely due to defect in design of brake system. chrysler should redesign their rotors and recall the defective ones.please investigate this as it cost me $229.47 to repair.*ak
 When brakes are applied extreme vibration occurs in front end. cause unknown. please give any further details.*ak
01/01/2000
 No summary listed for above vehicle. *ak
11/12/1999610/01/1999
 Continual problem with brakes. warped rotors,numerous pad replacement, problem causes severe vibration when braking, and causes vehicle to jerk. also now is shifting after coming to a stop while in drive, feels like vehicle has been hit in rear. *ak
1
 Consumer stated when coming to a stop vehicle shakes, the dealer replaced the rotors and front brake pads consumer believes there is a problem concering premature failure of the brakes.*jg
04/12/2001309/01/2000
 There is a defect in the brake pads/rotors. the front brake pads/rotors have been replaced two times, mileage 11,467 and 18,466. the second replacement the service department put on a new updated pad that was supposed to solve the problem. not quite. presently the car is in the service department getting all 4 rotors grinded down. i am currently fighting for warranty coverage. i have been through the arbitration process; i was told it hadn't been serviced enough times for this problem. daimlerchrysler is well aware of this problem, where's the recall for this major safety defect???*ak
01/09/2001
 Brake rotors and pad have to be replaced every 25000 miles. brakes pedal goes all the way to the floor. dealership is aware of problem.*ak
01/10/2002
 When pressing on brakes to slow down front end and steering wheel would have a severe vibration. vehicle's hard to control when this happens. contacted dealership.*ak
12/01/2000307/01/2000
 Please help me i bough a new car from these dealer and i am having problems with the front end. i bought these car in july of 2000 and the brake pads/rotors have been replace 3 times already the first time was on december 2000, the second time was on june 2001 and the third time now was november 2001. the third time i had to pay because my car was over the 12,000 thousand mile warranty. we spoke to the general manager of the dealer and we got no help, he refer us to the manager of the service departmment who was no help either, i just send a letter to the company in michigan because we really think is not fair, we being given the run around by everyone, we believe that our car has a brake/rotors factory defect but we don't really know how to go about getting help. besides the last time i took the car to get the rotors replaced the dealer reported to me that something was leaking from the front vehicle and that the inner diferential axles needed to be seals, is these normal on a new car we are mainly concern about the brake/pads rotors and because we have children we do not know if these could be a safety issue. thank you so much for your help. sincerely, the lorenzi family. *ak
07/01/2001108/01/2000
 Vehicle had excessive vibration in steering column when brakes were applied. dealer replaced warped front rotors and brake pads. now 4,000 miles later vibration is beginning to happen again, will be taking to dealer for fix but most likely at my expense since 12month 12,000 mile warranty is up. after reading all inputs from grand cherokee owners i believe this problem must be a known manufacturer defect or design problem and jeep should provide a fix at no additional cost to the consumer.
12/20/2001306/01/2000
 Puchased vehicle 6/30/2000. on 11/30/2000 with only 8,541 miles, the dealer did a warranty replacement of front rotors and brake pads, which was necessary to correct heavy vibration when braking. vehicle is used 95% in town. seven month later, on 6/01/2001, same problem. dealer resurfaced front and back rotors and charged us an $80.00 (deductable) fee, with the balance paid by daimler chrysler as gooodwill. six months later, 12/14/2001 (15,314 miles) we asked the dealer to replace the rotors since the last fix, only 6 months ago did not last. they told us we would have to pay another $200 to replace the front rotors. we were told by pat the service technician that they now had a permanent fix to this wide spread problem. we did not have time to take it in and on 12/20/2001, while driving on snow packed roads the vehicle was unusually difficult to stop. it felt like the warped rotors impacted the anti-lock brake system to the point of fooling it self into releasing the brakes and alternately locking them up. i can't get more then 7-8 thousand mile out of a set of brakes on this vehicle! my 3 other vehicles have brakes that last over 35,000 miles each! i'm upset over the cost but now i'm extremely concerned about the safety of this vehicle. diamler chrysler doesn't want to stand behind their product.
308/01/1999
 Rotors and pads on front disc brakes needed to be replaced 3 times in 16,600 miles.*ak
07/01/2001
 When applying brakes, it caused steering wheel to vibrate severely. vehicle has been to dealer's shop on four occasions and problem still reoccurring. feel free to provide any further information. *ak
10/21/2000
 When applying brakes front end vibrates. had not contacted dealer. please add vin. *ak
08/10/200102/01/2000
 No summary listed for abov evehicle. *ak
07/01/2001108/01/2000
 No summary listed for above vehicle. *ak
08/28/200108/01/2000
 Vehicle shakes hard when braking. also, /had to replace fuel pump at almost 22,000 miles
07/06/200107/01/2000
 Vehicle suddenly exhibited violent shimmy when applying brakes, surprising the driver, and creating vehicle control difficulty. dealer charges $30 just to check for possible safety defect.*ak
08/01/2001
 When brakes are applied it is hard to steer and vehicle starts to vibrate. to stop vehicle consumer has to ease up on the brakes. dealer will inspect vehicle.*ak
304/01/2000
 Vehicle began to experience vibrations and pulsations in steering wheel and brake pedal, consumer took vehicle into dealership, and all four rotors were replaced as well the front brake pads, however 10,000 miles later front rotors were warped again, consumer experienced problem for a third time.*jb
07/25/2001108/01/1999
 No summary listed for above vehicle. *ak
08/01/2001105/01/2000
 Pulsating in brake pedal on low speed, vibrations at high speeds, and constant squeaking, occured at appx. 9,000 miles. front brakes and rotors replaced at 13,000 miles. dealer indicates brakes are fine but the problems continue.*ak
08/08/2001109/01/2000
 Rotors warped due heat buildup from constant pad contact -- service advisor recommends a new pad type which is supposed to stay away from rotor. obvious manufacturer quality failure resulting in safety component defect. read your odi files, this is getting ridiculous. recall now!!!!*ak
05/27/20011
 Vehicle vibrates violently at highway speeds. at low speeds vehicle shakes enough to be annoying. consumer was told by sales manager problem would fix by itself. service mechanic urged consumer to drive in a lower gear. consumer has been waithing 2 weeks to speak to a factory representative.*ak
04/01/2000
 Severe shaking in steering when brake applied started around 17000 miles, when vehicle put in reverse it hesitates and almost stalls then all of the sudden takes off in reverse actually spinning tires, vehicle pulls heavily to right, dealer claimed it was due to the crown in roads
06/05/2001203/01/2000
 Steering wheel vibrates during highway speed braking, all rotors and pads replaced @ 9180 mi. 3 rotors resurfaced and one replaced again @16356 mi. - vehicle whistles at speed greater than 15 mph. dealer replaced 'pitted bearings' in front differential @ 18235 mi..*ak
03/01/2000
 The problem i've been having with my jeep is that the brakes shake violently when slowing from speeds in excess of 40 mph. the rotors have been replaced once before, and will probably have to be replaced again (when i can get the car to the dealer to get it done). after reading through the list of complaints and seeing this one on there 20+ times, i kind of feel like there should be some sort of recall on the vehicle.
07/01/2000
 I have had the vehicle in to the shop once at 12,000 miles because every time i put on the brakes above 45 mph the truck would shudder drastically. they turned the rotors and it was fine for 3ooo or 4ooo more but it has continued again. i actually got a note left on my windshield giving me you web address from another jeep owner regarding their same complaint. it seems to be a defect in the metal used for the braking system if i have to take it in every 4k miles. god forbid that they should ever completely fail. *ak
05/23/2001107/01/2000
 The rotors and pads were damaged from over heating. this sounds like a problem that a lot of others has had. i feel this is a very big safety problem and should be looked into. i do not feel brakes should fail in this short of time. thank you for your help.*ak
501/01/2000
 When braking at any speed, the steering wheel vibrates and the whole truck shimmies. my rotors and brake pads have been replaced 4 times with only 20,000+ miles on the truck and it is occuring for the 5th time now. i am very concerned that this is going to cause a serious accident. it is very disturbing to be driving around in an unsafe vehicle that has a major problem with its braking system. this is a safety issue that needs to be addressed asap.*ak
10/19/2000112/01/1999
 Letter sent to dealer and manufacturer after second repair completed indicating my concern about having two front brake warp problems in less than 18000 miles. i indicated i was going to submit a letter of concern to nhtsa. currently have a good customer relationship with the dealer.*ak
08/08/2000
 While driving at any speed and applying brakes vehicle will experience a bounce in front wheels, and stopping distance increased due to poor performance of the braking system. dealership has examined the vehicle three times for this problem ,and replaced the brake pads and rotors. these repairs have failed to remedy the problem. please provide any additional information/attachments.*ak
02/21/2001203/01/2000
 High pulsating in brakes, only warr. 12,000 miles,should have recall, very unsafe, had rotors turned and new pads, same problem starting again, i have not found a 2000 grand chreokee owner that has over 12,000 miles on it that has not had the same problem. *ak
05/01/20013012/01/1999
 Car with about 10k miles has braking problem. at over 50 mph, steering shimmies and shakes. difficult to brake. dealer says rotors need to be replaced. rotors are not available, on backorder. other jeeps having same problem? dealer expects me to pick up cost of over $400. seems like a mfg. defect on a relatively new car. must drive in current condition until brake rotors are deliver. dangerous situation. *ak
03/01/20014
 Consumer states steering wheel vibrates violently while braking at various speeds, front rotors were replaced twice and turned twice, dealership states they will not fix problem again, consumer was told by dealer that they see this problem with this type of vehicle everyday. *jb
 When applying brakes steering wheel vibrates. dealer has inspected and determined that front brake rotors were bad.consumer stated that dealer has replaced front brake rotors, but not front brake pads. *ak
04/11/20011
 Consumer states while driving he noticed a significant vibration when braking, upon calling dealership and checking warranty consumer found that brakes were warranted for 12000 miles, front brake pads and front rotors were replaced. *jb
01/01/20011
 Steering column had vibration that has been getting progressively worse. took vehicle to a dealership that examined vehicle. dealership determined that rotors were warped and had to be resurfaced. also, pads had to be replaced. *ak *jb
10/29/2000210/01/2000
 This is the 2nd time for the brakes shuttering. also, always pulls to right *ak
11/30/2000112/01/1999
 Rear disc brakes on the vehicle were defective from date of purchase which is why i had the accident described in the previous section. when i asked my dealership to check the brakes numerous times before and after the accident nothing was done by my dealership. they finally installed new rear disc breaks on 3/26/2001 when i complained one more time that there was vibration in the steering wheel and the whole car while braking. from the time frame given it looks like my dealership was trying to charge me for new rear brakes after the warranty on them expired but i held my ground and got it fixed for free. if the brakes were in normal condition, i would have avoided the accident that i was in and wouldn't have had $5000 of damage to my vehicle. i have all of the paperwork to prove my point.
02/13/2001112/01/1999
 Exact problem as described in service bulletin number 050100a. this is likely to recur!. no safety defect mentioned. *ak
03/01/20001
 Rotors warp while consumer is driving, causing brake pads to heat up. then when going through water pads quickly cool down. this has occurred on his 1998, grand, cherokee. notified dealer.*ak *slc
01/21/2000308/01/1999
 Front brake rotors warped at 9,000 miles, resurfaced, warped again by 18,000 miles, rotors and pads replaced. warped again by 23,000 miles, dealer refused to fix. warp caused pulsation and steering wheel wobble.*ak
08/01/1999
 When slowing down from 65 to 55 or less steerling wheel will shake while applying brakes took to dealership and they said its not that bad yet. could be balance of tires or brakes. will take back for the third time.*ak
06/01/2000202/01/2000
 When braking a vibration is felt in the pedal. this first occurred at approximately 8,000 miles. the brake disc was turned and new pads installed under waranty. the same problem occurred at approximately 16,000 miles. daimler chrysler is now saying this is not a waranty item because the vehicle has over 12,000 miles. there is an obvious defect with the front brakes. the solution is not to keep turning the disks and installing new pads. after 3 turns the disks will have to be replaced and this will likely happen after the vehicle is passed the 3 year 36,000 mile warranty period. *ak
08/21/2000210/01/1999
 The brake rotors had to be resurfaced at approximately 9,000 miles, while under a 12/12 warranty. these rotors had to be resurfaced again at 22283 miles, at a cost of $259.00 because the brakes were surging upon application at low speeds.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
01/19/200760000111/15/2000
 Due to pulsing of the brake pedal and vibration in the steering wheel the dealer turned the rotors and replaced the pads around 20,000 miles (we paid the bill). the rotors and pads were replaced again around 40,000 miles by an independent mechanic. on a trip to the store the right front caliper would not totally release pulling hard to the right and heating the rotor / pads to the point of smoking. the right front aluminum wheel rim was too hot to touch; the caliper and rotor were replaced which remedied the problem. *jb
07/01/200669000102/14/2004
 Dt*: the contact stated while driving 20 mph on dry asphalt road conditions, the wheels locked up. there were no warning signals prior to the incident. the vehicle was taken to the service dealer who determined that caliper locked. the service dealer recommended that the contact call nhtsa for potential recall information before providing repairs. the manufacturer was not contacted. the contact agreed to keep the old parts after the repair.
01/18/200648590100011/12/1999
 Dt*: the contact stated while driving at 25 mph the brakes pulsate and at 55 mph they shudder making it hard to control the vehicle. the dealer has replaced the calipers and rotors three times. the repair does not remedy the problem for more than 10,000 miles. *nm updated 2/7/2006 - *nm
01/12/20061
 I own a 2000 jeep grand cherokee laredo 4wd. i had begun to notice a shudder when braking and took the vehicle to my local repair shop (midas). they advised me that i would need new rotors, pads, and calipers on at least the front brakes. they also told me that this is a recurring problem with jeeps and that a technical service bulletin had been given to them referring them to this problem. what i don't understand is; if this is a problem that jeep knows about and the braking system that is safety related, then how can it not be a recall. the mechanic told me the calipers have a problem of 'sticking', causing uneven rotor wear and shoe failure. i bought the vehicle used less than a year ago, and now have no real recourse to get the problem fixed. *jb
01/01/200328000
 I purchased my 2000 jeep grand cherokee in 2002. chryser purchased it back from the original owner due to a brake issue. the dealer assured me the problem was resolved. within six months the vehicle began to shake violently upon braking. the dealer resurfaced the rotors and it was okay for a few thousand miles, then began the severe shaking again. chrysler and the dealership have refused to provide a solution. we have since replaced the rotors by an independent mechanic and the problem has re-occured. i have since read numerous complaints on the internet about a bad design that continues to warp the rotors.
06/04/200210904206/10/2000
 Vehicle has had the rotors and calipers replaced on this vehicle. the vehicle has 21,000 miles and it was done under warranty. now the problem has reccurred and the vehicle is no longer under warranty. *jb *sc
07/29/2000307/29/2000
 Multiple problems with front brakes. *ak
03/24/20043
 I had a 2000 jeep grand cherokee with about 35,000 miles on it. in the course of my ownership (about 3 years) i had the brakes worked on at least 3 times. the first time they replaced the rotors, the second time they replaced the rotors and the calipers. the 3rd time (after the warranty period) they replaced something else and then had the gall to charge me for it.*ak fixing brakes at a rate of about every 12,000 miles is absolutely outrageous. i can't believe this vehicle has not been recalled to actually correct the problem. it is a serious problem that can cause loss of control of the vehicle.
02/28/2004303/03/2000
 I have a 2000 jeep grand cherokee and when braking at speeds ranging from 30mph (city driving) to 50mph(highway driving) the brakes started pulsatiing and the steering wheel started shuddering violently.*ak this has happen to my suv twrice before around six months after i purchased the vehicle. the first time it happen i wasn't aware of how to obtain this info and i paid for repairment(learning curve). the second time the problem reoccurred i found nhtsa and the proper tsb, armed with that documentation i went back to same dealer they said they fixed the problem at no charge tsb bulleton help alot, well as god be my witness it is happening again as of right now. i went back to the same dealer with documentations (history of same repairs) they want to charge me to get it repaired. i told them i wasn't paying jack i didn't pay on the second time it happen why now, anywhy i told the service advisor that i want it in writting that they are not going to honor the tsb as far as no charge to me the client. i feel why should i be liabiel for their design flaw. *ak
06/01/200320000210/10/2000
 My 2000 jeep grand cherokee has experienced braking failures on as a result of front rotor defects. on two occasions the front rotors were repaired by a jeep dealer. in the first instance, the rotors were excessively warped causing severe front end vibration that produced loss of steering and braking. in the second instance, and 15000 miles later, the condition reoccurred. in this second case, the dealer found the rotors to be warped again and replaced both the rotors and the calipers. although the dealer placed the blame on the driver, i have heard other year 2000 jeep grand cherokee owners complain of identical rotor failures. in both cases, the dealer service agent acknowledged the problem but would not take responsibility although offering a discounted repair cost.*ak
100001
 The calipers damaged the rotors which caused the vehicle to spin out when trying to brake. the dealer informed the consumer there were newly designed calipers that could be installed at the consumers expense. please provide further details. *jb
01/01/200352000110/15/2002
 Braking system on 2000 jeep grand cherokee.the brakes are warpping badly causing the abs to kick in in snow and ice before needed.the dealer in puyallup knows the exact problem claiming to fix it requires the calipers/ rotors to be upgraded to a 2003 model.the vehicle has 52,000 miles while the pads still have 50% left.this problem has become increasing worse to a point we no longer drive it to mountains. please advise .*ak
11/04/200352000411/04/2000
 I own a 2000 jeep grand cheerokee with 52,000 miles. today i brought the vehicle in for the 4th time to have the rotors resurfaced due to warping. the dealership has also replaced the calipers and pads on the front and back of my vehicle. the dealer is very aware of the problem and said it is only a matter of time until the brakes are recalled. in the meantime, i am driving an unsafe vehicle.*ak
08/29/2003501
 I own a 2000 jeep grand cherokee limited. every 5000-7000 miles, a serious vibration arises when breaking at speeds greater than 50 mph. i have had the problem serviced 6 separate times over the past two years. the car only has 54,000 miles on the speedometer. all brake rotors and calipers have been replaced (more than once), but the problem keeps recurring. jeep representatives no longer want to deal with or repair the problem.*ak
05/05/2003432661
 Front brake calipers froze up and would not realease front brakes, had to be replaced when vehicle only had 43,000 miles. *ak
07/02/200336365212/01/2002
 2000 jeep grand cherokee 4x4 v6. the steering wheel and brake pedal would pulsate horribly and shake when applying the brakes. this problem was due to the front rotors which were not covered under warranty eventhough there are 2 technical bulletins from jeep covering this problem. dealer replaced the front rotors, calipers, and pads as suggested by the bulletins. #0500302 - cost of the repair: $552.22.(2) dealer informed me after fixing my brakes that the the rear differential has a high-pitched axle. this is caused by a faulty rear differential which needs to be redone. not covered under warranty. #0300302a - estimated cost of repair $932.00, *ak
04/30/20034000003/02/2001
 Vehicle has 43000 miles. when applying the brakes at speeds over 50mph front end shakes making the steering wheel shake almost uncontrolably. brought vehicle to the dealer who stated that they and the manufactorer were well aware of the problem and there was currently no recall. they stated that the front calipers were catching too long and not releasing at the right time. dealer stated that there was no safety issue but that the calipers would need to be replaced as well as the rotars. they were unaware of wheter the extended warranty would cover the charges.
04/10/200338585311/15/1999
 Continued failure of front disc brakes approx. every 8 or 9,000 miles. this is the third or fourth time the brakes have been looked at. *nlm
03/24/200079867
 The consumer is experienced a recurring problem with the brakes. the problems are as followed: shimmying, squeaking/squealing in the brake system, shimmy/shake in the steering wheel, and warped rotors. the vehicle is was still under warranty, but the consumer was told that there was no way possible that this problem could be covered by warranty, and learned from the dealer that they are aware of the problem, which is a caliper problem. (which indicates that the problem will occur again) the rotors were refaced and resurfaced, and the pads were resurfaced. refer to odi#768226 *scc
07/10/20011
 Right front aluminum wheel rims gets too hot to touch. rims seem to get hot according to temperature outside. dealer can't duplicate problem.*ak the right front caliper would not totally release heating the rotor and causing vibration, the caliper and rotor were replaced which remedied the problem. *slc
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
04/02/2003640008004/01/2003
 Tl*- the contact owns a 2000 jeep grand cherokee. when the brake was depressed it will vibrte and shimmy. the road conditions were generally clear. the contact stated that while driving at more than 40 mph it became extremely difficult to stop the vehicle. the dealership initially replaced the brake pads and shaved the rotors. the dealership stated that this was normal behavior for the brake systems on all jeep vehicles. the vehicle currently had an odometer reading of 64000 miles. *ak
11/06/200454000409/06/2002
 Front brake rotors and pads replaced 4 times in 40,000miles. chrysler even replaced them and front calipers the first time. the last time they were replacd was a month before the accident. for the 4th time, steering wheel and pedal vibrate when braking suddenly.i lost control and rolled the 2000 grand cherokee into a guard rail. *ak
07/29/2000307/29/2000
 Multiple problems with front brakes. *ak
09/03/200415000507/10/2000
 While applying the brakes, the pedal went to the floor and the vehicle shook uncontrollably. consumer took the vehicle to the dealer for inspection, and the mechanic determined that the pads and rotors needed to be replaced. consumer informed the dealer that this problem occurred more than once, and problem had not resolved. *ak problem still exists. *tc there was an oil leak found at the left rear axle seal. updated 02/20/07. *jb
01/01/2002110/24/1999
 1. transmission: having problems shifting from 2nd gear to 3rd gear until car is fully warmed; occasionally, the car stalled due to the gear not shifting properly; 2. brake rotors: rotors warp within 12,000 miles; changed new rotors and pads three times; 3. alignment: pulls to the right summary: transmission & brake rotors are known problems by dailerchrysler---unsafe vehicle. *la
03/24/20043
 I had a 2000 jeep grand cherokee with about 35,000 miles on it. in the course of my ownership (about 3 years) i had the brakes worked on at least 3 times. the first time they replaced the rotors, the second time they replaced the rotors and the calipers. the 3rd time (after the warranty period) they replaced something else and then had the gall to charge me for it.*ak fixing brakes at a rate of about every 12,000 miles is absolutely outrageous. i can't believe this vehicle has not been recalled to actually correct the problem. it is a serious problem that can cause loss of control of the vehicle.
05/14/200460000408/15/2000
 While i am generally very satisfied with my 2000 jeep grand cherokee, i am writing to complain about a chronic problem i have experienced. in 2000, when the vehicle was very new, i noticed vibration in the steering wheel. my jeep was repaired for warped rotors and the brake pads were replaced and the rotors cut. then, in 03/02, i had the same problem and the vehicle was repaired for the second time. then again in 03/03, the same problem! this time, the folks at ramsey jeep told me that they were installing a kit that would solve the problem for good. at this time, i was very happy to know that jeep realized the problem and thought my troubles were over. now in 04/04, i am sorry to report that i am experiencing the same vibration in the steering wheel and i don't need the technicians at jeep to tell me what the problem is. the rotors will require replacement for the fourth time in $60000 miles. *ak
08/01/2001365001204/01/2000
 This was a decent truck while under warranty. since standard warranty has ended have had numerous rotors and pads about 8000 miles each (3) times. stereo speakers (infinity) 2 pair. now all power locks and actuators are bad, along with a grinding noise when you put the thing in reverse. response from dealer (2) and the diamler. normal , wear and tear, could not duplicate. i have spent about 3500.00 on this vehicle on just garbage failures, not to mention pm's. this vehicle only has 71000 miles on it and was bought new. this is the 3rd and last dodge product i will own.*ak
11/04/200352000411/04/2000
 I own a 2000 jeep grand cheerokee with 52,000 miles. today i brought the vehicle in for the 4th time to have the rotors resurfaced due to warping. the dealership has also replaced the calipers and pads on the front and back of my vehicle. the dealer is very aware of the problem and said it is only a matter of time until the brakes are recalled. in the meantime, i am driving an unsafe vehicle.*ak
12/26/200011579311/03/1999
 When the consumer attempted to make a gradual stop and applied the brake pedal there was excessive pulsation. consumer contacted the dealer. the dealer will replace the rotors and pads in attempt to correct the problem. *ak both front and rear brake rotors had excessive run out and were resurfaced. *scc *jb *ph *jb
07/02/200336365212/01/2002
 2000 jeep grand cherokee 4x4 v6. the steering wheel and brake pedal would pulsate horribly and shake when applying the brakes. this problem was due to the front rotors which were not covered under warranty eventhough there are 2 technical bulletins from jeep covering this problem. dealer replaced the front rotors, calipers, and pads as suggested by the bulletins. #0500302 - cost of the repair: $552.22.(2) dealer informed me after fixing my brakes that the the rear differential has a high-pitched axle. this is caused by a faulty rear differential which needs to be redone. not covered under warranty. #0300302a - estimated cost of repair $932.00, *ak
11/27/2000408/19/2000
 Consumer states while driving at highway speed, the vehicle became extremely dangerous when braking, and the vehicle began shaking violently, the rotors have been replaced 4 times due to warpage and the brake pads have been replaced once.*jb
08/28/20010
 While driving about any mph would step on brakes pedal and steering wheel will start vibrating. brakes pads had been replaced before at 11000 miles, and at 25000 need to be replaced again. please provide more information. *ak
01/01/20011
 Steering column had vibration that has been getting progressively worse. took vehicle to a dealership that examined vehicle. dealership determined that rotors were warped and had to be resurfaced. also, pads had to be replaced. *ak *jb
03/23/20011
 While depressing brakes noticed a hard vibration in front of vehicle. technician stated manufacturer had wrong brakes pads on. *ak consumer states the brake pads were not disapating the heat and while the dealer representative stated there was 50 percent of the pads left, the heat had warped the front discs. *slc
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
02/07/200719000503/06/2001
 My 2000 jeep grand cherokee 6 cyl. 4x4 has had extensive rotor problems leading to replacement of rotors at 19,000 (covered by dealer), 40,000 (at my expense), at 63,520, again at my expense, at 90,000, and now again, replacing all 4 rotors at 363.50 per set at 112,000 miles. this needs to be recalled and investigated immediately. *tr
09/30/2007105/04/2003
 I have a 2000 jeep gc laredo, and along with many,many other people i have numerous problems. the warped rotors are very dangerous when you have to use your brakes, especially when you have children in the car as i do, also the taillight/brake light issue, that has gotten me pulled over more than once, even though i put a new bulb in it every time. the door lock actuator that is very annoying not to mention my transmission has a shifting problem that i can't do anything about and now my radiator fan will not work so my car will overheat if i am stopped for too long. *jb
04/02/2003640008004/01/2003
 Tl*- the contact owns a 2000 jeep grand cherokee. when the brake was depressed it will vibrte and shimmy. the road conditions were generally clear. the contact stated that while driving at more than 40 mph it became extremely difficult to stop the vehicle. the dealership initially replaced the brake pads and shaved the rotors. the dealership stated that this was normal behavior for the brake systems on all jeep vehicles. the vehicle currently had an odometer reading of 64000 miles. *ak
01/01/19015
 Jeep grand cherokee customer is looking for reimbursement for brake pulsation problems**nar**cc the consumer wrote in about 2 jeeps that she owns. the consumer started hearing sounds at 15 thousands miles. the vehicle was taken to the dealer for a soft pedal. it wasn't until 46,000 miles that the rotors had to be resurfaced. at 53,000 miles the brakes began pulsating and the dealer recommended replacing the rotors when the pads were due for change, in which the consumer was charged for the inspection and also stated it was a normal jeep problem. the consumers second jeep also needed rear rotors because they were warped.(2004 jeep grand cherokee) *jb
10/01/200580000411/05/2003
 Tl*- the contact stated that the 2000 jeep grand cherokee had a number of problems. the vehicle had problems with the brake rotors since 2005. he had to replace the rotors on 2 occasions since he purchased the vehicle in 2003. the contact had been informed that he needed to have the rotors replaced again. also, the contact has been having problems with the driver's side door locks. when hitting the unlock remote control to unlock the doors the vehicle did not unlock. on some occasions while in the vehicle and trying to unlock the doors from inside the doors did not unlock. a number of times he's had to get out the vehicle from the passenger side door. in addition, tail lights are malfunctioed. the socket that held the bulbs did not work properly. he stated that his brake lights and his reverse lights have failed. he had to glue the plastic sockets together, and on the last time he needed repairs for the socket, he had to rig them up to work. finally the contact had to replace the brake and back up lights. the failure mileage was 80,000, and the current mileage was 100,000. *ak
03/17/200410000208/13/2000
 We experienced extreme pulsing and jerking while applying our brakes. this problem manifested at about 10,000 miles. we had the problem repaired (dealer said the rotors were warped). this problem is now occurring aging at 20,000 miles. the pulsing is extreme and we are not confident in the safety of our brakes. we are now forced to pay again to have this repaired. jeep issued a tsb but not a recall - this is a very common problem and directly relates to the safety of their vehicle. they should issue a recall and fix the problem for everyone. a class action lawsuit has been filed as this problem is so prevalent yet jeep refuses to take responsibility. *jb
09/20/200112000306/21/2000
 Dt*: the contact stated while driving 25 mph under normal road conditions, the brakes failed to work. the service dealer replaced the right and left rotors. the rotors were replaced every 12,000 miles. update 4/23/07 *tr
04/03/200538625401/02/2005
 Brake pulsation and heavy vibration during normal braking. this is due to defective brake componets i.e. warping of rotors caused by heat friction from inferior metal and or manufacturing process. the class action suit filed against daimler/chrysler only covers vehicles that were under the standard warranty period. although d/c isn't admitting guilt, the proposed settlement will cover only those vehicles that qualify under their rules. the attorneys for the settlement class did not litigate a claim or even contest the rights of the class members who were not covered by the warranty when the failures occurred. all of the class members who had this problem need to be compensated for these repairs. your agency needs to take action and review all of the data and evidence that proves this is a serious issue, and either have a recall or ask d/c to repair all of the defective vehicles, before these parts totally fail and cause death or injury! *jb
02/25/200666000702/13/2006
 Dt*: the contact stated the engine would over heat while the vehicle was in the stand still position on a frequent basis. on one occasion, the vehicle would not restart. the vehicle was towed to the dealer who determined the radiator fan relay switch had to be replaced. the contact had the part replaced. also, while traveling 40 mph, the vehicle had an extended stopping distance on normal road conditions when the brakes were applied normally. the brake lights did not signal any warning prior to the incident. the vehicle was taken to an independent mechanic who determined the rotors needed to be replaced. the contact replaced the part, which corrected the problem.
10/23/2006140000510/02/2003
 Dt*: the contact stated while driving various speeds, the front end shook. an independent repair shop replaced the rotors four times, but the problem returned after four months.
08/02/2006120454112/13/1999
 Due to faulty rotors, calipers, and brakes which resulted in the well documented shimmy in 2000 jeep grand cherokee laredos, i had the dealership replace all components at 70k miles. now at 121,000; the shimmy is so bad at 40 mph that i nearly lose control of the vehicle. looks like another expensive brake job to correct an inherent jeep defect. *jb
06/10/200653000203/15/2005
 The brake rotors on my 2000 jeep cherokee keep warping. i have heard multiple complaints about this same problem from other jeep owners. i also have a problem with my electric windows failing. once again i have had others tell me the regulators on the windows fail often with the jeeps. *nm
03/16/200643600309/23/1999
 Vehicle: 2000 jeep grand cherokee laredo. when depressing the brake pedal, it pulsated and caused the steering wheel to vibrate excessively, especially at higher speeds. the vehicle experienced extended stopping distances. the dealership service department advised that the brake rotors were warped and required replacement. this occurred three times: sept 2001 (13,700 miles), jan 2003 (24,800 miles) and mar 2006 (43,600 miles). the dealership advised that there was no inherent flaw with the vehicle's braking system or equipment (including the original brake rotors & calipers, and the replacement parts). *jb
03/06/200642000308/01/2000
 Dt*: the contact stated while the brake pedal was depressed, the tires felt square and there was an excessive stopping distance. the vehicle was taken to the dealership, who determined the rotors were warped. the rotors and pads were replaced. the brake rotors have been replaced three times, but the problem persisted. the cranksahft position sensor was replaced. the consumer stated he could feel the transmission shudder. updated 03/22/06. *jb
01/18/200648590100011/12/1999
 Dt*: the contact stated while driving at 25 mph the brakes pulsate and at 55 mph they shudder making it hard to control the vehicle. the dealer has replaced the calipers and rotors three times. the repair does not remedy the problem for more than 10,000 miles. *nm updated 2/7/2006 - *nm
01/12/20061
 I own a 2000 jeep grand cherokee laredo 4wd. i had begun to notice a shudder when braking and took the vehicle to my local repair shop (midas). they advised me that i would need new rotors, pads, and calipers on at least the front brakes. they also told me that this is a recurring problem with jeeps and that a technical service bulletin had been given to them referring them to this problem. what i don't understand is; if this is a problem that jeep knows about and the braking system that is safety related, then how can it not be a recall. the mechanic told me the calipers have a problem of 'sticking', causing uneven rotor wear and shoe failure. i bought the vehicle used less than a year ago, and now have no real recourse to get the problem fixed. *jb
01/05/200686800403/20/2000
 Break failure while driving down a mountain. we had no warning of this problem until we started descending a mountain in arizona. the brakes started to chatter and didn't hold. i put the car into 2nd gear and was able, barley, to keep control. we brought the car into a jeep dealer several days later and they told us the rotors and brake pads were totally gone on both front tires. we had them replaced. we've had this problem before and in fact, had the brakes replaced just six months ago. this was the fourth time we've replaced brakes on this vehicle. *jb
09/21/2005170000412/19/1999
 Replacement of front and rear discs on brake system for the 4th time. brakes repeatedly pulse and fade. all miles are highway driven. very conservative driver. pads seem to last, according to service technician however discs are completely pitted indicating inferior components and extremely poor brake design. *nm
07/02/200311178309/15/2000
 Dt: there is a shimmy when braking and it is worse when going over 40 mph. this causes the rotors to warp and the bake pads to wear out faster. the manufacturer recomendes that the brake calipers be replaced with after market calipers. *jb
03/01/200010000211/15/1999
 Dt: since the purchase of the vehicle, especially on the highway, there wa s vibration and shimmying when braking,. had the rotors turned, replaced, and turned again. in may 2004 found that all of the rotors were warped. in november 2004, they did find a very slight vibration, but they did nothing about it. took vehicle to dealership 5 times, and is taking was back in next week. this resulted in replacing the tires early.*ak
09/25/20011110/15/2000
 Dt: brakes were a constant problem that began at 80,00 miles. rotors have been replaced every 8000 miles. dealer reported it was a wear and tear issue. vehicle was regularly serviced. brakes began showing a wearing problem. rotors become warped and w-wheel anti lock brakes becamee defective. happened while driving in all weather conditions. *ak
03/25/2005205/01/2003
 Purchased the 2000 jeep grand cherokee in may 2003. i was filling up my car with gas when someone else asked if i ever had problems with my brakes. at that point i didn't. in april 2004, i was driving on the highway and noticed that the car would shake uncontrollably when applying the brakes. didn't shake as bad in city driving. i went to my local car repair shop and they told me the rotors were warped. paid to have the rotors spun. now it's a year later and the car is shaking uncontrollably on the highway. didn't think i was going to be able to stop from hitting the car in front of me. now i have done research on the internet and see that this is a known problem and that it is listed in the technical service bulletin from jeep in 2002. this is my family car! i too have had to replace the 2 of my door motors and 1 of my window motors. i can't believe that there are this many complaints and no one is forcing jeep to put a recall on the rotors.*ak
09/01/2003120004
 The brake rotors had to be replaced the first time at 12000 miles. vehicle has been to the repair shop three times. thereafter, every 10,000 miles the rotors had to be replaced. consumer stated the rotors will not hold up under normal driving conditions. while driving, there is a strong vibration upon stopping the vehicle. *ak
08/02/20044
 While applying the brake pedal vehicle vibrated uncontrollably. driver was able to maintain control of the vehicle, and drove it home. driver inspected the vehicle, and noticed that the rotors needed to be replaced, and replaced them three times. however, the problem recurred. *ak
01/01/2001500012
 2000 jeep grand cherokee since purchase, vibrates when brakes applied at highway speeds, is also causing uneven feathering/wear on front tires. i gave up on bigelow motors, belleville, nj ever helping me from the start, as they continued to deny that there was a problem. i was advised that chrysler knows the caliper warp in this model of cherokee and both the calipers and rotors will need to be replaced. there is no recall on this as yet but there certainly should be. i have been reading other complaints on this model of jeep and the manufacturer has had repeated brake problems which go unaddressed and cost owners a lot of money to fix or get to the problems. chrysler obviously is not responding deliberately. someone needs to investigate the brake problems with jeep grand cherokee and find out why they can not be fixed once and for all. the consumer is not being informed of the potential brake problems and thus can not make and informed decision when purchasing a new vehicle . in the end money out of consumers pockets and no protection from fraud by the manufacturer. i have had the brakes repaired almost a dozen times at a cost of almost $450 for each repair!!! this is an outrage, so please help. i need some guidance. *jb
12/15/200433000603/03/2001
 Vehicle first started vibrating when braking in 2000. took it in to the dealership and the replaced the rotors. since then i have had it in about every 6 to 8 months for the same repairs. when i take it in tomorrow it will be the 6th time. this time they are claiming that warranty no longer covers it. with this many complaints regarding the brakes, why hasn't there been a recall to fix it properly?*ak
12/15/2004610001009/25/1999
 We own a 2000, jeep, grand cherokee and currently has approximately 61,000 miles. besides the paint peeling problem ..... which was fixed, we still have the vibrating, shuddering brake problem . twice a year since the car was new, we have had to have brake (rotor) repairs . chrysler has paid until last month. i had to beg for them to at least not charge me for the parts. i had to pay $82 for labor. it has come to the point with the mileage .that they will not replace the brakes for free anymore. i am not hard on them....i work 1 mile from my home .that is why i only have 61,000 miles on it. what i want is a guarantee from chrysler that for the life of my jeep grand cherokee, they will repair this problem of there's free of charge. there are thousands of other owners who have the same complaint. when will chrysler finally admit this is a problem and issue a recall ??*ak
05/10/200419558109/01/1999
 The vehicle's brakes and rotors have had to be repaired often. *nm the consumer was told that the rotors were too small for the vehicle. the consumer heard a pop noise when taking off or stopping intermittently. the vehicle shimmied at 60 mph and when the vehicle slowed down. oil leaked from the front differential. the vehicle door lock made a bad grinding noise when the consumer used they key to access the vehicle. *tc *jb
11/22/200432000301/06/2004
 I own a 2000 jeep grand cherokee. i bought this suv used in 01/2004 and have read several complaints concerning the braking systems of this vehicle. i am now experiencing the same problem as these people are and i'm wondering why nobody is doing anything about it! the problem with this vehicle is that you get a pulsating action when braking and the brakes need to be replaced every 3,000 miles or so. i've never come across this problem with any other vehicles i've owned and i'm extremely surprised this vehicle hasn't been recalled for this problem as many other people, countless others, complain about the same thing. as your organization knows, this can be a serious safety hazard as this problem isn't covered by jeep under warranty and we, the consumer, can't afford to replace brakes this often. the brakes in my jeep are so horrible that when i brake at 55 mph, i feel it's unsafe to drive. my steering wheel shakes so much that it's hard to control. after reading many people's opinions about the grand cherokee, i found that many of these owners have the same problem. *jb
11/06/200454000409/06/2002
 Front brake rotors and pads replaced 4 times in 40,000miles. chrysler even replaced them and front calipers the first time. the last time they were replacd was a month before the accident. for the 4th time, steering wheel and pedal vibrate when braking suddenly.i lost control and rolled the 2000 grand cherokee into a guard rail. *ak
08/19/20010108/19/2001
 Rotors bad on vehicle. this has been going on for a long time and i thought that it was normal vehicle maintainence. i was watching the news and found that this problem is a known factory defect for jeeps from 1999-2004. i have had them turned once already and it was a temporary fix. *ak
05/29/200260000303/08/2001
 Consumer complained that the rotors wore out prematurely. at 60,000 miles dealer replaced the rotors. at 82,000 miles the front rotors need to be replaced again. also, rotors had to be turned on several occasions within the above mileages. dealer was aware of this problem. *ak
01/01/2003211/30/2002
 Problem: brakes when i am traveling approximately 50 mph, and i brake, the car vibrates. i believe that there must be a problem with the rotors. this has been going on for quite awhile, but recently, i learned that this is a problem with many jeeps. also, the mirrors (on the sides of the car) flip back and forth too easily. i had someone look at these, and i was told that the springs are gone. this seems to be shadily made, and there is no good reason why the mirrors should be flipping back and forth. *nm
06/04/200210904206/10/2000
 Vehicle has had the rotors and calipers replaced on this vehicle. the vehicle has 21,000 miles and it was done under warranty. now the problem has reccurred and the vehicle is no longer under warranty. *jb *sc
07/16/200214804110/22/2000
 Safety concern regarding 2000 jeep grand cherokee brake rotors.*mr while braking the entire vehicle would shake including the steering wheel and brake pedal. the consumer contacted the manufacturer but they provided no assistance since the vehicle was out of warranty. *nm
07/29/2000307/29/2000
 Multiple problems with front brakes. *ak
11/28/200216000110/30/2002
 The brakes started to shimmy and shake when applied at 16.000miles. took the jeep to the dealer were it was purchased and was told this was a common problem with this year of grand cherokee. they turned the rotors and now at 30,000 the problem is back.*ak
09/03/200415000507/10/2000
 While applying the brakes, the pedal went to the floor and the vehicle shook uncontrollably. consumer took the vehicle to the dealer for inspection, and the mechanic determined that the pads and rotors needed to be replaced. consumer informed the dealer that this problem occurred more than once, and problem had not resolved. *ak problem still exists. *tc there was an oil leak found at the left rear axle seal. updated 02/20/07. *jb
08/22/2004640004
 The consumer rear ended another vehicle in a panic stop while driving at 60 mph. upon impact, the frontal air bags failed to deploy. the dealership or the manufacturer were providing any information on why the air bags failed to deploy. the front passenger sustained bruises from the seat belt. *ak the vehicle displayed a hard start due to improper fuel pressure, it would take a long time to crank before catching, and the brakes pulsated due to warped rotors. *sc *jb
08/06/2004104/12/2003
 Steering wheel shakes violently when brakes are applied, espeically at high speed. mechanic recommends all new braking system, as this is chronic problem for this car. upon my own personal research of this, i can see he is correct. it seems everyone with a 2000 grand cherokee in the nation has this exact issue. a recall to correct the problem before someone dies would be appreciated.*ak
01/08/20029800108/22/2000
 I have a 2000 jeep grand cherokee laredo.i had the rotors resurfaced twice and the rotors and calipers replaced once in 20,000 miles.the jeep has 27,000 miles now and is starting to shake when you apply the brakes.why hasn't there been a recall. *aki
07/22/200170004
 The brake pedal pulsated when it was applied. in addition, the steering wheel jerked when the brake pedal was applied. the brake rotors were cut at 7,000 miles, replaced at 13,0000 miles and cut again at 19,000 miles. the failure has recurred at 28,000 miles. the dealership indicated this failure happened because of the quality of steel used combined with heat caused the rotor to wrap. *jb
01/01/2002110/24/1999
 1. transmission: having problems shifting from 2nd gear to 3rd gear until car is fully warmed; occasionally, the car stalled due to the gear not shifting properly; 2. brake rotors: rotors warp within 12,000 miles; changed new rotors and pads three times; 3. alignment: pulls to the right summary: transmission & brake rotors are known problems by dailerchrysler---unsafe vehicle. *la
07/07/20047000407/08/2000
 Problem pertains to rotors, discs & calipers on a 2000 jeep grand cherokee.problems cause severe vibration & shimmying when brakes are applied from 15 to 55 mph.was unaware the dealership resurfaced rotors between 7,000 & 8,000 miles when taked in for an oil change in 2001.problems occured again in 2002 at 14,500 miles-rotors were resurfaced again & they informed us then that the rotors were already resurface once in 2001.problems occured again in 2003 at 23,600 miles-rotors,brake pads & calipers were all replaced.having more problems now july 7,2004-rotors are warped again at 29,500 miles. this is a very dangerous vehicle to operate in the mountains of pennsyvlania.i would like to have the nhtsa recall this vehicle and have it repaired properly.*ak
03/24/20043
 I had a 2000 jeep grand cherokee with about 35,000 miles on it. in the course of my ownership (about 3 years) i had the brakes worked on at least 3 times. the first time they replaced the rotors, the second time they replaced the rotors and the calipers. the 3rd time (after the warranty period) they replaced something else and then had the gall to charge me for it.*ak fixing brakes at a rate of about every 12,000 miles is absolutely outrageous. i can't believe this vehicle has not been recalled to actually correct the problem. it is a serious problem that can cause loss of control of the vehicle.
02/12/2002140002
 While driving at any speed consumer felt pulsation in the brake pedal. dealer examined the vehicle and found that the rotors were warped. the rotors were replaced. however, the rotors needed to be replaced again. *ak
06/28/20047
 While consumer was depressing the brake pedal at any speed it pulsated. vehicle was serviced six times for brakes and rotors, but problem recurred.*ak
09/23/2000612/01/1999
 Consumer started experiencing problems with the brakes nine months after purchase. *ph the consumer had rotors replaced several times. there was an excessive crank when the consumer attempted to start the vehicle, the dealer replaced the fuel pump quad ring. the tail light bulb and water pump was replaced. *jb
04/07/200457000310/10/1999
 Defective brakes on 2000 jeep grand cherokee. severe vibration of steering wheel and vehicle when braking. occurred at 10,721 miles, 36760 miles, and now at 57,000 miles. fixed by chrysler first 2 times, refused to fix the 3rd time. dealer says 4/5 complaints per week for 2000-2004 grand cherokees. rotors keep warping due to bad metalurgy [per service manager. vibrates so hard it will take the wheel out of your hands if not holding tight.*ak
06/07/200442000303/06/2000
 The front brake rotors on my 2000 jeep grand cherokee warpe about every 10,000 miles. i am about to replace them for the third time at 42000 miles! at 31000 miles, the local jeep dealer installed a fit kit which obviously has not worked. the brake problem is an obvious safety problem. the first time that this happened, i was traveling down a steep road in the sierra/nevada mountains and almost lost control of the vehicle. the vehicle experienced severe shaking and steering wheel jerking during breaking. i had to gear down and travel very slowly until i reached level ground. after intense questioning, the dealer (joe kerley: san jose ca) acknowledged the frequency of this problem. so has chrysler via the repair kit. a call to chrysler indicated that they wont act because roters are an wear item. i bellieve that there is a design flaw that has the potential to hurt or kill someone. please get on the ball and investigate and order a recall. *ak
05/12/2004210/22/2000
 Rotors on vehicle warped at 14,000 miles. dealer replaced them. now after another 14,000 miles they are warped again. dealer says they are having numerous complaints regarding warped rotors. this is a severe safety issue. when braking the vehicle, steering wheel and brake pedal shake and shimmy excessively making it difficult to control the vehicle. dealer won't repair unless i pay for it. chrysler customer service won't assist, they say write a letter to let us know. after finding this website i am thoroughly disgusted with chrysler's lack of concern for this safety issue. will chrysler wait until there is a fatality before they issue a recall? no more chyrsler products in this household. *la
05/12/200414804210/22/2000
 Rotor are warping at 15,000 mile intervals. dealer says they are having numerous complaints regarding warped rotors. this is a severe safety issue. when braking the vehicle, steering wheel and brake pedal shake and shimmy excessively. dealer replaced rotors at 14,804 miles. vehicle now has 31,255 miles and exact same problem is occurring. dealer won't repair unless i pay for it. chyrsler customer service won't authorize any repair, just said write a letter. disgusted with chrysler after seeing this website. will chrysler wait until there is a fatality before they put in a recall? no more chrysler vehicles in this household. *la
05/14/200460000408/15/2000
 While i am generally very satisfied with my 2000 jeep grand cherokee, i am writing to complain about a chronic problem i have experienced. in 2000, when the vehicle was very new, i noticed vibration in the steering wheel. my jeep was repaired for warped rotors and the brake pads were replaced and the rotors cut. then, in 03/02, i had the same problem and the vehicle was repaired for the second time. then again in 03/03, the same problem! this time, the folks at ramsey jeep told me that they were installing a kit that would solve the problem for good. at this time, i was very happy to know that jeep realized the problem and thought my troubles were over. now in 04/04, i am sorry to report that i am experiencing the same vibration in the steering wheel and i don't need the technicians at jeep to tell me what the problem is. the rotors will require replacement for the fourth time in $60000 miles. *ak
05/19/20048
 While driving 35 mph vehicle vibrated uncontrollably. consumer maintained control of the vehicle, and drove it to the dealer for inspection, and mechanic determined that brake rotors needed to be replaced due to corrosion. mechanic replaced the rotors seven times, but problem recurred. *ak
05/12/200481811110/06/2003
 I own a jeep grand cherokee limited w/ 36,000 miles brakes pulsate at 40 mph and almost out of controll @ 55 mph and over when applying brakes. almost side swiped a bus with my child in car to keep it on the road. have returned to dealer ( john irish auto plaza san rafael ca) jim graves has been very understanding. its not the dealer i am upset it is with chrysler/ daimler!!! they have a serious problem , are they waiting for someone to die!!! they replace with the same defective rotors they should provide another brake rotor system to see if it takes care of the problem. i hear stillen has something that may work. history: 8181 miles brakes shimmy; excessive run out, 9377 miles replace front rotors, 15832 miles front & rear have excessive run out resurfaced f & r rotors,21293 miles shimmy excessive run out; replaced front clippers & rotors, 26,133 miles f & r rotors have run out, 28921 miles vibration f & r rotors have excesive run out; resurfaces f & r rotors. 29450 need rear brakes, 29492 miles replaced rear brakes and rotors. 33101 miles shimmy vibration f & r rotors have excessive run out. resurfaced f & r rotors. 36202 miles vibrations again taking back to dealer. manager agreed this is really bad! *ak
05/01/200410500306/01/2000
 2000 jeep grand cherokee limited has a defective engine. (nar). *mr while braking the front end vibrated. the dealer indicated that the manufacturer is aware of the problem and would resurface the rotors under warranty. at 26500 miles the rotors failed again and this time the were replaced. at 49000 miles the problem recurred. the vehicle was taken to an independent mechanic who suggested that the parts used were of poor quality. the manufacturer refused to pay to replace the parts because the vehicle was out of warranty. *nm * cb
03/02/2004872006
 While braking brake rotors caused vehicle to shimmy/ vibrate. dealership repaired the rotors five times, but problem recurred. *ak
04/26/200450000111/01/2004
 I have experienced steering wheel shaking while braking on the highway. at first i thought it was due to the road, but it has been recurrent. i will have to get the front brakes repaired.*ak
04/25/200410000306/02/2000
 I have a 2000 jeep with recurring problems with what i am told are the brake rotors. they apparently keep warping, causing moderate to severe shimmying when braking at higher speeds and pulsating when braking at lower speeds. at 10,531 miles i brought the car in. they resurfaced the rotars which they claim the manufacturer claimed would fix the problem. then at 26,579 miles i was back at the dealer. they told me the manufacturer had a different solution. they replaced the rotors, brakes and calipers. i was skeptical that they were replacing a defective part with the same defective part. i told them i had a 1995 grand cherekee that had over 100 thousand miles and never had any problem with rotars so why didn't the manufacturer just use the 1995 part but, again, i was assured the new rotars were different and defect free. now i have 49,000 miles on the car and it is again at the dealer for the same problem. the dealer and manufacterer say they will not make any further repairs.the service manager told me i had three options. one,they would replace the rotars for $240.00. two,do nothing because the manufacturer assures me that the problem does not effect safety or maintenance for any other parts on the vehicle.(which by the way i find to be a ludicrous statement and a callous disregard for the safety of their own consumers let alone others on the road since the car becomes very hard to control when the front end is shaking violently) and third, i could buy the part from a non-dealer at after market prices and get rotars made of a different and presumably stronger material. none of these options were appealing since experience with two jeeps prior to this one dictated that this was not normal wear and tear, had nothing to do with my driving, and was clearly a defective part. *ak
01/05/20041
 I bought my jeep 6 months ago. it now has 79000 miles and i have no clue how many times the previous owner changed the rotors. i also have the problem of a vibrating uncontrollably wheel when i start to break at 30 mph or over. i guess i will have to change my front rotors and then deal with it again in 20,000 miles. i find this to be ridiculous. *ak
04/01/20046000411/27/2000
 I have had the brakes fixed on my 2000 jeep grand cherokee 3 times. the steering wheel shakes and vibrates uncontrollably when the brakes are applied at any speed. it is hard to control the car, especially on the interstate. i have a real concern for my safety and my passengers safety. i went to get them fixed for the fourth time, with only 20,000 miles on the car, and i was told i had to pay for it, since my warranty had just expired 3 months prior. this problem really should be recalled. and chrysler is not very nice about any situation like this. they don't care how inconvenienced you are. they never offer you a car, while yours is suppose to be being fixed. i only wish it was fixed. no more jeeps for me. it's a lemon!! *jb
3
 When applying the brakes at any speed vehicle shook. vehicle was taken to the dealer for inspection, and mechanic determined that the brakes, rotors and catalytic converter needed to be replaced. *ak
6
 When depressing the brake pedal at any speed consumer noticed the brake pedal pulsated. vehicle was serviced six times for brakes and rotors, but problem recurred. *ak
03/14/200415000102/03/2000
 My 2000 grand has had the rotors replaced or resurfaced 3 times under warranty and twice at my expense. brakes make it almost impossible to stop the car at speeds over 55 mph. unsafe to drive. dealer claims that the problem was fixed for the 2004 models. why did it take them 4 years to fix this type of safety problem?*ak
03/09/2004110/30/1999
 Defective brakes on a 2000 jeep grand cherokee. the dealer replaced the brake rotor's once before the warranty was up. but the rotor's are warped again and the car only has 25,000 miles on it. surely, there is a problem with this design which could lead to a reall problem when the care is being driven on a freeway? i have replaced the brake rotors on the rear of the vehicle myself but now the front rotors seem to be warped also. with only 25,000 miles on the vehicle this is really a problem. *ak
03/09/2004003/01/2000
 Bought 2000 jeep grand cherokee new. now has 57000 miles on it. two main problems now exist: 1. i had to have brakes replaced after 25000 miles. they now need replaced again. extreme vehicle shaking and vibration thru the steering wheel. appears to be common prob experienced by many based on the volume of complaints i am seeing. dealer will not assist. chrysler rep will not assist. 2. experienced low oil pressure reading. took car in for analysis and they tell me engine needs replaced. gunk buildup in engine they say is cause of problem. oil has been changed regularly. i cannot prove record of all oil changes, but it has been changed at reputable service centers. engine $5600. chrysler district unwilling to assist. i am frustrated at their lack of communication, attitudes, and lack of quality in this vehicle. they try to make you feel like a common criminal and are unwilling to stand behind their product. this vehicle cost about $35,000 and it is far from being worth the value.*ak
03/06/2004308/21/1999
 Warped brake rotors. three sets of warped front brake rotors in less than 36000 miles. vehicle has severe front end movement and steering wheel shake when brakes are applied at speeds greater than 50 mph. it is unsafe to operate on the interstate because of the rotor warpage. jeep wants over $400.00 dollars to install the latest tsb to correct defective rotors but will only guarantee for 90 days. if ever there was a need for a safety recall, this is it. jeep should install their latest tsb (hopefully it is a true fix for the design/defective rotors) and be held accountable that it has corrected the problem with the grand cherokee braking system. *jb
07/01/2001207/06/2000
 I bought the 2000 jeep grand cherokee car brand new, one year later we had to have the rotors replaced, six months later we had to replace the brake pads. six months after that, the automatic door lock on the diver's side started making loud screeching noises whenever you lock and unlock the door, a dealer looked at it and estimated $700 to have it repaired. we've been having fron suspension problems, and the transmission makes a humming sound when it's in reverse. what's next?*ak
02/28/2004303/03/2000
 I have a 2000 jeep grand cherokee and when braking at speeds ranging from 30mph (city driving) to 50mph(highway driving) the brakes started pulsatiing and the steering wheel started shuddering violently.*ak this has happen to my suv twrice before around six months after i purchased the vehicle. the first time it happen i wasn't aware of how to obtain this info and i paid for repairment(learning curve). the second time the problem reoccurred i found nhtsa and the proper tsb, armed with that documentation i went back to same dealer they said they fixed the problem at no charge tsb bulleton help alot, well as god be my witness it is happening again as of right now. i went back to the same dealer with documentations (history of same repairs) they want to charge me to get it repaired. i told them i wasn't paying jack i didn't pay on the second time it happen why now, anywhy i told the service advisor that i want it in writting that they are not going to honor the tsb as far as no charge to me the client. i feel why should i be liabiel for their design flaw. *ak
04/05/200330000109/30/1999
 At about 30k miles started to have a shimmy from the front end when applying brakes. took to dealer and they advised brakes are 'wear' items and wouldn't correct. ended up buying 'upgraded' factory brake calipers for the front and aftermarket rotors to correct the problem. caw. *jb
02/10/2003102/10/2003
 I have a 2000 jeep grand cherokee laredo.i have had the rotors replaced four times in under one. i feel that this problem should be addressed by dc as a recall. i 've tried to get the tsb ( technical service bullitan) done for free being that this is an ongoing problem with thse vehichles and i was denied.*ak
02/11/20041
 While driving at 50 mph and applying brakes to slowdown there was vibration in the steering wheel. dealer inspected vehicle several times, but could not duplicate or correct the problem. *ak
02/03/20044
 My 2000 jeep grand cherokee has had its rotors resurfaced oor replace four times in less than 50,000 miles. an obvious defect that dc has acknowledged with a service bulliten,but no recall. warped rotrs are a serious safety/handling/stopping issue at hwy speeds. please force a recall.*ak
12/15/2003104/04/2003
 2000 jeep grand cherokee. owned it 10 months and it has been in the dealers 4 times for brake shuddering at low and high speeds. *ak
01/01/200352000110/15/2002
 Braking system on 2000 jeep grand cherokee.the brakes are warpping badly causing the abs to kick in in snow and ice before needed.the dealer in puyallup knows the exact problem claiming to fix it requires the calipers/ rotors to be upgraded to a 2003 model.the vehicle has 52,000 miles while the pads still have 50% left.this problem has become increasing worse to a point we no longer drive it to mountains. please advise .*ak
08/01/2001365001204/01/2000
 This was a decent truck while under warranty. since standard warranty has ended have had numerous rotors and pads about 8000 miles each (3) times. stereo speakers (infinity) 2 pair. now all power locks and actuators are bad, along with a grinding noise when you put the thing in reverse. response from dealer (2) and the diamler. normal , wear and tear, could not duplicate. i have spent about 3500.00 on this vehicle on just garbage failures, not to mention pm's. this vehicle only has 71000 miles on it and was bought new. this is the 3rd and last dodge product i will own.*ak
12/16/20031000002/01/2000
 2000 jeep cherokee - brake pulsation - dealer refuses to correct - brakes replaced, rotors resurfaced 3x since bought by dealer. *ak
11/13/2003308/21/2000
 I own a 2000 grand cherokee limited . this is the 3rd time in three years i have had to have the vehicle in for brake problems. the car shakes violently when stopping forom hig h speeds this can be very dangerous to all drivers. the dealer says it is bad rotors and jeep is aware of the problems and refuses to correct it. i know ia am not the only one sinc i have seen many complaints about this issue.
12/10/200360500108/28/2000
 Vibration i the steering wheel due to pulsing of the front braking system.*ak
12/10/200356000105/30/2003
 The 1999-2000 (at least) model years of the jeep grand cherokee have a softer metal used in the brakes. this causes the driver to have the sensation that the vehicle will not stop in time to avoid a collision. i experience this myself. the brakes wear unevenly and also cause the vehicle to lope or buggy when stopping. my vehicle was in for a major service yesterday and i asked the service department personnel to check on the status of any type of a recall. a factory rep was present at that dealership at the time and was asked about this situation and they were advised by the rep that there would be no type of recall at all. when the service department personnel stated to the rep that he/she was aware that this needed to be fixed, this person's response was no i don't.*ak
01/21/20019000110/14/2000
 Disc brakes continually need work. rotors warp and must be turned every 10,000 miles! now the automatic transmission won't shift out of 2nd gear until the car is warmed up. what next? the brake maintenance alone has cost me nearly $2,000. this is a $30,000 vehicle and should not require this much maintenance! *la
11/04/200352000411/04/2000
 I own a 2000 jeep grand cheerokee with 52,000 miles. today i brought the vehicle in for the 4th time to have the rotors resurfaced due to warping. the dealership has also replaced the calipers and pads on the front and back of my vehicle. the dealer is very aware of the problem and said it is only a matter of time until the brakes are recalled. in the meantime, i am driving an unsafe vehicle.*ak
10/30/200374000312/27/2000
 Front rotors and brakes have been replaced 3 times in 3 years secondary to dangerous and excessive vibration at braking.*ak
10/23/2003310/01/2000
 I purchased my 2000 jeep grand che. laredo brand new in 2000. vin # 1j4g248s3yc203409. since that purchase we have had nothing but trouble with the brakes. the rotors were replaced before it had 12,000 miles and have been turned several other times. brake pads wear out as quickly as we can get them on. now on 10-23-03, we took the jeep into a local service shop for an oil change and tire rotation. they informed us that the rotors need replacing again and all four wheels need pads. they told us that there is a service bulletin from jeep about this problem. they said they called the local jeep dealership and were told that there is a kit available to fix the rotor and brake problems. the kit to fix the problem will cost us $470.00. we feel that this brake problem is jeep's fault through having a poorly designed braking system. the complaints about the jeep's brakes and rotors started from the first day someone purchased a 2000 jeep grand cherokee. we feel that we should not have to pay for the kit. jeep should make the kit free of charge due to their knowing this problem existed from day one. we have already put enough money into trying to fix this braking defect. i contacted the jeep hotline today and they said that the cost would be ours. it was not a recall, just a service bulletin about the kit. jeep needs to step up to the plate and do the right thing or nhtsa should get off their hands on this matter and order jeep to do a recall and install the kits. this is not a new situation and nhtsa needs to step in, these are the brakes of our car. do we have to die before something is done. *la
10/16/200326600406/18/2000
 Brake rotors overheat, cause vibration in car. hard to handle when braking, rotors warp. dealer has had to replace rotors and pads 4 times. *la
1
 Consumer stated while applying force to brakes front end of vehicle dropped to ground due to out of round rotors. *ak
10/09/200361000108/26/2003
 Recently purchased 2000 jeep grand cherokee laredo. the brake rotors were warped, and paid to have them resurfaced. the rotors immediately warped again, and i had another shop replace them with oem rotors. the vehicle still exhibits unsafe behavior under even moderate braking conditions, and i have no money left for rotor repairs. i now find myself avoiding braking (ridiculous i know) in order to escape the noise and vehicle shaking. dealership states it's a common recurring problem, but chrysler will not recall. seems like a complaint is in order. thanks. *la
08/29/2003501
 I own a 2000 jeep grand cherokee limited. every 5000-7000 miles, a serious vibration arises when breaking at speeds greater than 50 mph. i have had the problem serviced 6 separate times over the past two years. the car only has 54,000 miles on the speedometer. all brake rotors and calipers have been replaced (more than once), but the problem keeps recurring. jeep representatives no longer want to deal with or repair the problem.*ak
08/12/200326000308/29/2000
 The rotors were warping and caused the brakes to wear prematurely. the dealer was notified. *ak the transmission displayed slipping and there was a flat spot on the tire(s). *sc *jb
12/26/200011579311/03/1999
 When the consumer attempted to make a gradual stop and applied the brake pedal there was excessive pulsation. consumer contacted the dealer. the dealer will replace the rotors and pads in attempt to correct the problem. *ak both front and rear brake rotors had excessive run out and were resurfaced. *scc *jb *ph *jb
07/28/2003311/03/1999
 Both front and rear rotors have excessive run out. excessive rotor thickness variation generated by pool caliper centering causing steering wheel shake. brakes were repaired 12/26/2000 at 11,579 miles and again at 21,915 miles on june 13, 2002. took it in again july with 30,700 miles and was told it was out of warranty and too bad. i had been assured from the beginning that chrysler knew of the problem and would stand behind their car until it was satisfactorily repaired. this information was provided by ray hutchinson, service manager of lithia jeep in anchorage, alaska.*ak
07/31/20033
 Brake rotors being replaced for the third time. very bad vibration when braking over 40 mph. *ph
07/30/200340000100006/28/2002
 Steering wheel shakes violently when applying brakes above 50 mph. dealer reground rotors twice, but the problem always came back within a day or two.*ak
07/01/20034750008/23/2002
 Complaint investigator, i purchased a used 2000 jeep cherokee laredo in august of 2002. at the time of purchase, the brakes were pulsing badly and the dealer turned the rotors. in less than 12 months and less than 10,000 miles the rotors are once again pulsing very badly. since i purchased this vehicle, i have learned that this model has brake issues. does chrysler corp. have a solution for this? i heard that chrysler will replace the brakes because the factory rotors are inadequate for the vehicle under some type of customer satisfaction effort but will only offer this of the customer complains vigoursly. any additional informatuion that you could supply would be of great assistance to me while i attempt to resolve this problem. fyi - i purchased an extended warranty when i purchased the vehicle but rotors are a normal wear item. i would agree with this statement if the factory rotors originally supplied on the vehicle were normal and the factory brakes were adequate for the vehicle. in my opinion, the factory supplied brakes should be covered under some type of defects in materials or workmanship. my research has uncovered that the rotors are too small for the weight of the vehicle. no one has died from this thank goodness but i believe that the consumers who have purchased these vehicles have been damaged and should have some type of recourse in this matter. sincerely, robert g. spinks
04/21/20004900512/18/1999
 2000 jeep grand cherokee brake rotors continue to warp causing severe pulsation in steering wheel during braking, particularly at higher speeds. i believe the problem is due to a design flaw which began in the 1999 model and has not yet been corrected in new models. daimler-chrylser will not solve the problem, the local dealership in boise is keenly aware of the problem. first warping occurred on all 4 brake rotors under 4900 miles. front rotors have been replaced 3 times and resurfaced twice, back rotors resurfaced once and replaced once, all within 36000 miles. i am concerned that my family and others on the road are at risk if i am unable to stop and/or control the vehicle. *ak
01/07/200011955101/07/2000
 The front diskcbrake rotors are warping causing the front of the vehicle to wobble and braking very rough.*ak
07/02/200336365212/01/2002
 2000 jeep grand cherokee 4x4 v6. the steering wheel and brake pedal would pulsate horribly and shake when applying the brakes. this problem was due to the front rotors which were not covered under warranty eventhough there are 2 technical bulletins from jeep covering this problem. dealer replaced the front rotors, calipers, and pads as suggested by the bulletins. #0500302 - cost of the repair: $552.22.(2) dealer informed me after fixing my brakes that the the rear differential has a high-pitched axle. this is caused by a faulty rear differential which needs to be redone. not covered under warranty. #0300302a - estimated cost of repair $932.00, *ak
06/16/200336000212/10/1999
 I have to replace the rotors on my 2000 jeep grand cherokee a 2nd time. the 1st time was at 12,000 miles. they at 35,000 miles they went bad again. jeep told me they were out of warranty at 12,000. *nlm
15000512/01/2000
 Power steering pump broke on vehicle. *mr while driving the consumer completely lost the power steering on the highway. the power steering had a kink in the column and could be heard when making a turn. the power steering hose was replaced along with the steering pump. the consumer was informed that the front left tire was bald due to improper alignment. there was a whistling sound under the hood when the vehicle was idled. the water pump and the clutch was replaced due to bad bearing. *scc also the rotors were replaced. *jb
06/10/200317000111/01/2000
 Rotor vibration issue with my 2000 jeep grand cherokee laredo 4wd. very bad and jeep will not deal with it due to mileages and because only is service bulletin and not a recall item.*ak at 17,000 miles reported issues; but the service techs. failed to inform me and also to do the brake replacement kit recomended by the service bulletin. now they will not fit the rotors dues to the mileage issue. even with worn brakes i have never had vibration issue like this and frankly its a safety issue!!!!!!!!!!!!!! at this point.
12/01/200015000203/01/2000
 At around 15,000 miles, we began to experience the steering wheel shimming excessively when the brakes were applied. i knew that this was caused by warped rotors so i called the dealership. they informed me that brakes/rotors are normal wear and tear items. since the dealership did nothing, i had to pay to replace the rotors as i didn't think turning them would solve the problem as the car had only 15,000 miles on it. totally unacceptable. a foreign car would not have this problem and they definitely would have fixed the problem while the car was still under warranty. if this gets forwarded to jeep, i want them to know that they have lost a loyal customer forever. i also like to tell everyone i meet about how i have experienced such poor service from american manufacturers. *jb
06/03/200312599001/10/2000
 Steering wheel shakes when braking from 50-60 mph speed. rotors are warped for the second time in 2 years. advised to replace front brakes and repair rotors. advised by technician at jeep dealership that numerous problems with this exact issue from 1999 to 2002 jeeps. definite safety issue as steering wheel will begin to shake uncontrollably. *nlm
05/09/2002
 At speed above 50 miles per hour severe shaking of steering wheel almost lose control. brake rotors warped at approximately. 9000 miles and were turned by local dealer rotors warped again at approximately. 20,000. i had rotors and pads replaced by local mechanic. *nlm
102/01/2000
 The brake rotors failed within eight months of purchase. the dealer refused to replace them, because the premature failure was due to wear and tear. mr *scc *jb
04/28/20035855006/17/2000
 At approx. 30,000 miles the car began vibrating when brakes were applied; the dealer turned the rotors. at 58,500 miles, the car began shaking violently when the brakes were applied; now the dealer wants approx. $541 to repair. i have spent more on this jeep in 2 years than i have spent on my 93 cherokee in 11 years.
04/25/20038000302/28/2000
 I have had the rotors resurfaced twice, and the rotors and calipers replaced once in 19000 miles. no that the warranty has run out, the dealer is very nasty about correcting the problem. if you ask me, any problems with brakes, steering, or fuel leaks are bound to end in casualties, if they haven't already. now wonder american car companies have to offer 0% apr, it's the only way you can sale a lemon. *nlm
04/20/2003900003/25/2000
 Brake rotors always warping. had to replace with after market ones. *nlm
404/01/2000
 I read through every single complaint on here regarding jeep rotors, as i too am in this battle with faulty brakes. what's it going to take for you to make chrysler recall the 2000's and upgrade to better rotors and pads? is it because we are all checking no to the injuries and fatalities categories? oh i know maybe when someone young celebrity dies or some chrysler executive's wife or child. i'm tired of being told its the driver braking habits. this is only the 8th car i have ever owned from age 18 to now 45. i take good care of my cars and have never been in a wreck. i tend to keep cars for a long time and i have never had a problem with rotors warping before. *ts *nlm ****dimsii ivoq entry posted after 12-12-02 cut over to artemis****761979
03/16/200312000108/01/2000
 The rear windshield wipers were defective. the rotors were replaced, there was a gap in the back door which caused the door locks not to work, the door had to be repainted and the steering wheel cover peeled. mr *ts *jb
04/15/200311000211/04/1999
 Brake rotors warped at less than 12,000 miles. local dealer turned rotors at a little over 12,000 miles. the severe vibration started again at approximately 24,000 miles . at 38000 miles i had front brake rotors and pads replaced by local independent garage. at highway speeds this is a bad problem you can barley hold steering wheel. *jb
04/14/200317000409/08/1999
 I have a 2000 jeep grand cherokee that requires new rotors every 18,000 miles or less. when the rotors start deteriorating the whole car shakes, shimmies and is difficult to control when the brakes are applied. this is dangerous and seems an unnecessary expense for the price of the vehicle. all jeep dealers will tell you their rotors are bad, but i don't see any consumer help or improvement provided by the dealers. they and chrysler corp. refuse to pay for this recurrent problem. *nlm
03/28/20031
 The front rotors were warped, which caused extended stopping distance. *jb
03/25/2003107/09/2000
 I own a 2000 jeep grand cherokee laredo. at ~20000 miles, when applying the brakes at speeds > 40 mph, the steering wheel violently shakes and shudders. car has occasionally drifted left, almost causing accidents due to problem. chrysler released an internal bulletin on this - no 05-003-02 rev b issued on dec 16,2002. well within the 3 yr, 36,000 mile warranty, the service department i used refused to honor any of the warranty provisions. upon further research, i found that this is a known defect, yet, neither nhtsa has initiated an investigation into it and chrysler has not sent notices out to customers. the problem is quite clear - the calipers are eating into the rotor and causing excessive wear and tear (conveniently called warping by chrysler). i suppose it will take a death or two before something happens on either end.*jb
03/17/2003
 I have had problems with the rotors on my 2000 jeep grand cherokee. at 20,000 miles they warped and the service department resurfaced them. at 30,000 miles, i had to have them replaced. at 47,000 miles, again resurfaced and at around 60,000 miles, again i had to replace them. this is not new to me. this is my fourth jeep , and have had similar results on all of the jeeps that i have owned. this is not just my experience, i know of many people, whom i work with and friends, that have the same problems that i have had. i believe this is cause by a few different reasons for this and unfortunately, it all comes back to cost for the car manufactures. they are making their rotors thinner, and of poorer quality materials. this means that they can not get rid of heat properly and therefore for warp. *nlm
4
 The rotors had been serviced four times for vibration in the steering wheel when coming to a stop.*jb
10/01/200212500101/27/2000
 When brakes are applied, the vehicle and steering wheel vibrated. vibrations increased when attempting to stop quickly or from higher speeds. steering wheel shakes so hard now that it is difficult to control car. first started to notice problem just over 12,000 miles when warranty had expired. judging from other complaints as well as tsb bulletins, this is a common problem with jeeps. why isn't there a recall, or why doesn't chrysler replace rotors for free as this seems to be a design flaw? *jb
1
 The rotors needed to be replaced.*jb
02/07/20034
 Front brake rotors. ph
12/27/200240600
 Continue to experience front brake rotor failure due to warpage. this has occurred every 6,000-8,000 miles. rotors and pads have been replaced 4 times with the calipers replaced the last time per tsb #0500302 dtd 5/02. they have now failed again even with the new calipers. the dealer has been great, however this is a design flaw with chrysler/jeep that needs a recall and a permanent fix. it is a safety issue as well as a time issue to have it fixed every 8,000 miles! chrysler refuses to provide an extedned warranty or any lasting solution to the problem. i think a class action law suit would be in order.
11/30/20020
 Rotors have had to be replaced every 7000 miles. when rotors become warped, it becomes almost undrivable. ts
 Consumer state while depressing the brake pedal at high speed steering wheel would slip out of consumer hand and the brake pedal vibrate. vehicle was service by dealer technician notice problem with brake system. please provide further information. ts
05/17/2002508/01/2000
 Rotors fail without warning, have been replaced four times since purchase of vehicle
08/23/2001
 While driving andwhen brakes are applied front of vehicle vibrates.contacted dealer.this was a result of rotors overheating.*ak
305/01/2000
 Front wheels shake when brakes applied at speeds over 50 mph. dealer described cause as warped rotors. the front rotors were replaced at approx. 12000 miles, 24000 miles and again at approx. 36000 miles. dealer states that this has been a problem in other like vehicles. all repairs were covered under warranty so far.*ak
07/31/2002206/10/2000
 While driving down the road at 40-50 mph, the vehicle started to shimmy and shake. when taking the vehicle to dealer, the dealer stated that all four rotors where warped. contacted dealer. *ak *scc
07/15/2002401/01/2000
 Brakes - rotors warp about every 9 to 12,000 miles. the rotors have been turned 3 times and are now in need again. transmission - the overdrive slips as it engages. tachometer shows the engine speed increasing as the od engages, than drops as it finally fully engages.
07/19/2002102/01/2001
 Rotors warped at 27,000 - dealership admitted this is a serious problem . vehicle shuddrers uncontrollably when braking hard. if the driver rarely brakes hard, he may not realize the extent of the problem until he forcefully applies the brakes. at that point, it is very easy to get into an accident. , . there are hundreds of postings with this problem - chrysler needs to do something to make jeep recall and fix the problems before someone is killed. this is a car that families buy because it has a good safety record, but it has a serious defect.pac. *ak
11/27/2000408/19/2000
 Consumer states while driving at highway speed, the vehicle became extremely dangerous when braking, and the vehicle began shaking violently, the rotors have been replaced 4 times due to warpage and the brake pads have been replaced once.*jb
01/01/20013
 There is vibration in steering wheel when applying brake, dealer turned both front rotors twice, then replaced rotors twice. first turned at 19000 miles.*jb
01/01/2002
 There is vibration when braking. dealer turned, then grounded front rotors at 10000 miles. there was vibration when braking again.*ak
3
 While driving at high way speed applied brakes and without warning vehicle will vibrate violently. dealer had been notified, and mechanic replaced brake rotors 3 different times.*ak
05/01/2001205/01/2000
 Brake rotors become severly warped to the point of major shuttering when vehicle brakes. replaced rotors at about 20,000 miles. rotors are warped again and need replacement at 43,000 miles. *ak
202/01/2000
 Warped disc brake rotors. *ak
11/15/2001
 Excessive wear of brake rotors, causing vehicle to vibrate when applying brakes. rotors were replaced four times, but problem is reoccurring. feel free provide any further information. *aki
410/01/2000
 The rotors warped so often, resurfacing the rotors every month. had replaced the new rotors 4 time since 10/2000. *ak
06/07/2002205/01/2000
 At 24,000 miles steering wheel shakes on braking. dealership service station states that fornt and rear rotors are warped. rear rotors needed to be resurfaced (for the second time; they were resurfaced at 9,000 miles the first time). the front calipers and rotors needed to be replaced (at 9,000 miles front rotors were resurfaced too). not under warranty. needed to pay $600.00 after 15% brake service coupon (figure this!). in my opinion, these rotors are a total design flaw and need to be covered under warranty during the time of factory warranty. service told me the replacement rotors are reinforced (figure this one too) which translates to me that chrysler is fully aware of their bad rotors in jeep gran cherokee (limited) vehicles. shame on them letting their loyal customers pay for something totally unnecessary. this definitely cries for a real bad customer satisfaction.*ak
06/28/20004
 Front rotors have been turned and grounded 3 times due to vibration in steering wheel when braking. vehicle shakes when braking. dealer determined rotors needed to be replaced at this time.*ak consumer stated that the front and rear brake rotors have replaced twice and turned once. *yh
05/15/2000
 When braking at highway speed vehicle shimmies and the steering wheel vibrates. dealer replaced both front rotors 3 times with in 2 years. first time at 12000 miles. rotors need to be replaced again.*ak
05/01/2002204/01/2000
 The nhtsb should make daimler/chrysler fix jeep grand cherokee brake rotor problems at no cost to the owner. our jgc had all four brake rotors replaced at 14000 mi. because of strong vibration when the brakes were applied. the vibration at highway speed was bad enough to make the vehicle difficult to keep in control. that time, d/c would not cover the problem because the warranty period for brakes ended at 12000 mi. the dealer replaced them at their expense. all four brake rotors must be replaced again at 27000 mi. because of the same vibration problem. neither d/c nor the dealer will cover the costs this time, although they both admit there is a chronic recurring problem with these brake rotors due to flawed engineering.*ak
01/06/2000312/01/2099
 Rotors on all four brakes continually overheat and warp out of shape. chrysler turned the rotors on the rear brakes the first and then turned the rotors on the front. they were warped again with in 3 or 4 thousand miles. chrysler then replaced the rotors with a new material ??? and they lasted until about 22000 miles. then they started to wobble again.*ak
310/01/2099
 Durin the first 5000 miles i felt a that the brakes were not working properly and i was told that the rotors were warped. they were replaced under the warranty. at about 10000 miles in august of 2001 i felt the same problem and was told the rotors were warped. i was told that was supposed to happen, that is not correct they should last at least 30000. they replaced them but charged me half price. now at 16000 miles, nine months after the rotors were replaced i am told that they need to be replaced again. this is a problem and the dealer ship, clair jeep in west roxbury, ma is not helpful and told me that i don't drive the jeep enough and if i did that this proble wouldn't occur. i believe that there is a problem with the calipers that are causing the rotors to warp.*ak
12/01/2000307/01/2000
 Brakes pulsated and was told by dealership it was due to driving in warm weather. had rotors turned at 12000 and 30000 miles with sampe problems. steering wheel also vibrates when braking at high speeds. now have 46000 miles and need rotors replaced. this should not be necessary replacement at these miles.*ak
05/24/2001212/01/2099
 I have had to have the rotors on my jeep serviced twice. when stopping, they shook so badly i could hardly control the vehicle. the first failure was covered under warranty. i knew nothing of this problem with jeep at that time. the second time, i had heard about the problem and asked the dealership if i would still have to pay for the service. they said yes, that this is normal wear for a vehicle this size. almost $300 every year?? with the number of complaints, you think something would be done about this problem. i think chrysler would rather pay a wrongful death settlement than have to recall so many defective vehicles out on the road. i will be looking for another vehicle soon, and it sure won't be one from chrysler.*ak
209/01/2000
 Brake rotors on all 4 wheels prematurely warp causing heavy shimmy and lurching during braking. original brake pads and rotors were replaced by dealer at 12,000 miles. now replacement rotors are doing the exact same thing, but worse. vehicle is now out of warranty. vehicle has been driven primarily on interstate highways. additionally i had the exact same problems with my 1996 jeep grand cherokee. *ak
06/01/2000
 When applying brakes there is pulsation and steering wheel shakes. front rotors were turned at 10000 miles, then replaced. at this time, rotors needed replacement again due to warping.*ak
09/08/2001110/01/2000
 When applying brakes at any speed, front end shakes very hard. took vehicle to jeep and they turned the rotors. consumer stated that seven months later problem has reoccurred. *ak *yh
04/24/2002205/01/2000
 At 21,500 miles this is my third set of rotors to be replaced.*ak
05/15/2001205/01/1999
 Consumer states problems with front rotor, vehicle would grind and vibrate when braking.*jb *yh
04/23/2002610/01/2099
 Front and rear rotors have failed (warped) six times on this vehicle. *ak
 When applying brakes they will pulsate and steering wheel vibrate. took vehicle to dealer, and had rotors replaced; but, problem reoccurred. rotors were wearing prematurely. please add vin. *ak
3
 Front rotors went out three times within 50,000 miles.*ak
03/01/2001206/01/2000
 Rotors on the disc brakes warp prematurely causing the steering wheel to wobble when the brakes are applied. the dealer has repaired the vehicle twice. nlm
01/01/2002207/01/2000
 When applying brakes at highway speeds, vehicle starts vibrating and pulsating. took vehicle to dealer and had rotors redone, problem still exists.*ak
12/01/2001106/01/2000
 I understand from an article in the florida times union today, april 10, 2002, that 200 complaints have been filed on behalf of the 1999 grand cherokee's. the issue is the faulty brake rotors placed on these vehicles and wanted to let you know that i encountered the same problem and thank god, i did not have a serious crash as i always travel with my two small children.*ak
11/28/2001311/01/1999
 While driving, front brake rotors became warped, had the problem repaired. one month later, the same problem occurred. problem has not been remedied. *ak *yd
2
 When applying brakes, vehicle pulsated. took vehicle to dealer and dealer had rotors changed twice. problem still occurs. *ak *tt
03/20/2001208/28/2000
 When applying brakes, brake pedal pulsates and steering wheel vibrates. took to dealer, rotors were warped and had to be replaced twice.*ak *tt
 Consumer had to replace the rotors twice. also, had dealer turn rotors because vehicle has been violently shaking. referred consumer to manufacturer. *ak
3
 Having brake failure, mechanic has had to service rotors and brakes about 4 times.*ak consumer states brake rotors have been turned twice and replaced once within 12300 miles, vibration from the brakes caused excessive wear to the tires. *slc
03/15/2002212/01/2000
 On vacation traveling through new mexico at the posted speed limit of 75 mph on ih40, when the brakes were applied a violent shimmy or pulsation in the front end occured which was translated to the steering wheel making control of the vehicle questionable. chrysler road assistance was contacted and they recommended hatch motor co. in show low, arizona which was our destination. hatch removed and turned the front rotors which was not covered by either the original waranty or the extended waranty. the problem was improved but not completely eliminated. on the return trip to carrollton, texas, the problem continued to worsen. upon our return home, the vehicle was taken to the dealer, huffines, who turned the rotors a second time stating that this was normal and that all rotors needed turning at 30,000 miles. again, this work was not covered by either of the warantys. my previous vehicle was a 1995 land rover discovery and after more than 90,000 miles, the rotors had never been turned and the brakes were perfect. something is basically wrong with the original installation, design or quality of these rotors. they should not fail at such low milage and in such a dangerous fashion. please insist that chrysler do something about this problem before someone is killed or seriously injured. nlm
 Brake rotors had to be changed continuously. please provide any further information, and vehicle identification number. *ak
06/01/200107/01/2000
 Vehicle shuddered when brakes were applied. dealer turned rotors at 11500 miles. vehicle now has 19000 miles and problem is happening again. the dealer is trying to blame the problem on my driving style!*ak
07/01/2000
 The rotors on this vehicle need to be resurfaced at 20,000 miles. dealer will not do so under warranty, even though many jeep owers have had this problem with their vehicles. mechanics all but admitted it was a chronic problem with the vehicle. i feel this is a safety issue and a rip off to consumers. this is my 2nd jeep purchase, but will be my last if restitution is not made. vehicle is too new to need this kind of major work done to it for it's mileage.*ak
404/01/2000
 I bought my 2000 jeep cherokee new in 2000, currently have 27,000 miles on it and about to have the rotors replaced for the 4th time. rotors warp every 5000 to 6000 miles to a point where the car is undriveable. the dealer continues to deny that there is an issue with the jeep and the rotor warping is due to stop and go driving, which is idiotic.*ak
10/18/2000210/01/1999
 Rotors are warping at 15,000 mile intervals. dealer says they are having numerous complaints regarding warped brake rotors but they say not covered under warranty. they claim the rotors are not made durable enough (thick enough) for the vehicle. when the rotors warp the vehicle vibrates when the brakes are applied. in my opinion it would appear the mfg is using defective rotors since the brake pads are outlasting the rotors. rotors should not need to be replaced or turned at 15,000 mile intervals.ts. *ak
411/01/1999
 Dealer contacted because brakes pulsating and uneven stopping. dealer replaced rotors were warped.dealer said rotors were warped due to heat generation . this is been going on from the time i had this car till today without resolution. chrysler knows anout it and do not know what to do other than replace the rotors with the same rotors and the same thing keeps happening every 3-4 months since i owned this vehicle. i have replaced the rotors 4 times know and my car still has warped rotors and chrysler does not know what to do. when i brake in hugh speeds abruptly the shattering is so intense that i might loose control of the vehicle. i do not know to whom to talk to fix the problem. other people i have talked to have the same problem with the same car. we are going to create the warped rotor club. it is sad for chrysler representative to not know what to do on a safety matter like this. i would appreciate an advise.*ak
07/12/2001311/01/2000
 On several occasions, steering wheel vibrates when braking at 40 mph, vehicle also pulsates when braking, dealer found rotors warped, front brake rotors were resurfaced.*ak *tt
07/01/2001310/30/2000
 When braking at speeds over 60 mph, steering wheel vibrates, dealer is replacing worn out front rotors every 4-5 months. rotors have been replaced 3 times.*ak *yd
03/05/2002109/01/1999
 The automatic transmission shifts into 1-2 very roughly. took to the dealer and was told that the transmition needed to be replaced. brake rotors are worn very severly and car shakes when brakes are applied.*ak
02/01/2002
 Second set of rotors are being replaced at 6,000 miles. excessive wear of rotors causes vehicle to buck when trying to brake at high speeds.*ak
02/28/2002311/01/1999
 The brake rotors on this vehicle have warped 3 times now almost causing the car to veer out of control. when you apply the brakes the steering wheel shimmies very bad and its hard to control the car. the dealer has fixed this problem twice and now again at 37,000 miles the brake rotors are warped again.. this defect will eventually get someone injured or worse if chrysler won't fix it the right way. a few other people i know have this vehicle and have experienced the same reoccurring prolem with bad brake rotors.*ak
02/26/2002311/01/1999
 This is the 3rd time that the brake rotors have warped on this vehicle in 2 years. when you step on the brake pedal the steering wheel shimmies so bad its hard to control the car. it has been fixed twice before at the dealer and now again the brake rotors are warped. this seems to happen every 12 to 14 thousand miles. i have never had a car do this before in such a short time. chrsyler told me to bad that they are not fixing it again. there is positively a design flaw with this vehicle and chrysler must find the fix for it and recall all of these cars before many people get hurt. the dealer has been helpful but thet will not pay to fix it anymore and told me to call chrysler which i did to no availe. the service manager even told me that the company knows there is a problem with the rotors but can't figure out how to fix it and make it stay fixed. there needs to be something done about chrysler. they should repair these brakes on every car for as long as people own them. the problem is theirs and we as consumers are bearing the brunt of it. jeeps are expensive to buy and the brakes should last more than a few thousand miles.*ak
08/01/2000
 Shuttering and poor vehicle control at 70 mph slow down to full braking. this is an ongoing problem. the rotors have been turned, and now need to be replaced at 38,000 miles. i think that after reading all the complaints on brakes for this vehicle, that this problem needs some attention. *ak
06/01/2000
 Vehicle shakes upon applying brakes, problem is with defective rotors, started at 8000 miles, jeep refuses to replace. numerous complaints from others with same problem. why is nhtsa waiting until a fatality occurs ?
 When applying brakes vehicle vibrates. mechanic has replaced rotors twice. *ak
11/01/2001103/22/2000
 While driving at any speed, there would be vibration in vehicle during activation of brake system. vibration would increase in severity at higher speeds. dealership examined vehicle and replaced brake rotors under warranty because rotors were warped. *ak
12/05/2001308/01/1999
 Rotors have warped 3 times in 16615 miles. presents safety issue when braking. *ak
207/01/2000
 Warped rotors at 9k miles - dealer turned rotors at no cost. warped rotors at 16k miles - dealer replaced rotors at no cost. warped rotors at 20k miles - dealer says i have poor driving habits and they will not cover the rotors any more. we will see about that! next is the power steering groan made when making slow right hand turns - dealer replaced gear box once. now the noise is happening intermittently - dealer can't fix because they are not able to duplicate noise. after reading these complaints on this web site something needs to be done for a long term fix. i can get dealer to repair again at no cost this time but i do not want to go through this again 4 k miles from now. nt. *ak
01/01/20011
 There is vibration coming from front of the vehicle during activation of brake system. vibration increases in severity when speed of vehicle increases. the dealership examined vehicle at 10,000 miles, and replaced the front brake rotors which failed to effectively remedy the problem. *akthe dealer refused to do anything to correct the warped rotors, the dealer acknowledged that faulty parts were used but claim that the manufacturer will not stand behind the parts *nlm
06/01/2000
 Due to problems with rotors steering will start to shake. consumer has had rotors replaced twice already. contacted dealer, and the dealer knew about problem, but would not fix it for free.*ak
06/01/2000
 Vehicle shakes excessively upon applying brakes. according to numerous inspection reports problem is with rotors. jeep installed defective rotors. started at 10,000 miles. manufacturer refuses to replace. numerous other jeep grand cherokees (year 2000) experience same problem. serious safety issue !!! how much longer before a fatality occurs ?*ak
07/01/2001
 While traveling at speeds higher than 20 mph and applying the brakes there is a vibration coming from vehicle. dealership examined vehicle, and determined that rotors were warped and had to be replaced. repairs were not made because dealership would not cover them under warranty. please provide any additional information / documentation.*ak
06/01/2000309/03/1999
 Front rotors have been replaced 3 times/ were resurfaced once, and rear rotors were replaced once due to vibration in vehicle.*ak consumer stated that the pcv valve failed, fuel filter failed, and front shocks leaking fluid and replaced front shocks, also the transmission pan was leaking fluid, wiper blades were replaced.*yd
04/01/200106/01/2000
 Upon applying the brakes, the vehicle shakes excessively, including the steering wheel. according to the dealer mechanic's report, the problem is attributed to warped rotors. numerous other owners of the same vehicle i encountered have experienced the same problem at mileage below 10,000 miles. the problem is not attributed to normal wear and tear or driving habits as expressed by the dealer, but rather to defective manufactured installed rotors. i was informed that earlier versions ( 1998, 1999) of this vehicle were recalled for defective rotors. i am concerned of the safety issues involved due to the operator's inability to control the vehicle upon applying the brakes.*ak
09/01/200110/01/2000
 Early brake rotor warpage under normal driving conditions. *ak
 Rotors became warped/ vibrated when putting on brakes. steering vibrates very hard. please provide any further information.*ak
09/01/2001
 Rotors vibrate when applying brakes form high to low speeds. rotors are badly warped. *ak
05/10/2000510/01/1999
 Front rotors have warped 5 times since buying the vehicle. *ak
07/12/2000109/01/1999
 First time chrysler replaced the front rotors free of charge. the second time i was told that was not covered under warrenty and all three of four rotors were turned at my cost. the third time i had a local garage turn all four rotors due to warpage. the car now is starting to show warpage again. the steering wheel shakes uncontrollable when braking at 60 mph with the warped rotors. i have written a letter to chrysler and they have stated not covered under warrenty and that they have not heard of any problems. central garage told me that they see alot of jeeps like mine with warped rotors. i have contacted other jeep garages and they all stated that they see alot of my style of jeep with warped rotors. this is major safety feature on my car and i feel that chrysler should engineer a solution. i shouldn't have to have my brakes repaired every 5-6000 miles to keep my car safe to drive and spend $400-$500 to do so. *ak
05/12/200010/01/1999
 Brake rotors warp and warp and warp. a $30,000 car/suv with a braking system that is a total engineering failure. now with 40,000 miles, i've had the brake rotors turned three times! the dealer would do nothing the first time because brakes were not covered on the warranty. i'll never buy another jeep.*ak
10/29/20011
 Brake rotors were warped, causing steering wheel to vibrate when driving. brakes would not stop vehicle properly. contacted dealer who stated that vehicle was not covered under warranty after 12500 miles. *ak *jb
11/04/2001108/01/2000
 Brake rotors are warped. require replacement. dealer and manufacturer refuse any responsibility. owner must pay for all repairs. warranty only 12,000mi.*ak
07/22/2000307/01/2000
 Front brake rotors warp. i have replaced them twice and had them cut once, and it happends every 6,000 miles or so.*ak
03/01/2001207/01/2000
 Rotors have become warped after very short time. front shimmies when braking. *ak
09/18/2001103/18/2000
 Brake rotors warped over one day use. contacted dealer, and dealer stated brakes were overheated, and not covered under warranty. *ak *yh
10/04/2001311/01/1999
 Rotors failed at 7k, 14k, and 27k. never had a car that needed brake work at 27k. suspect that brake system is undersized for vehicle. *ak
10/01/2001103/05/2000
 When traveling at 60 mph and applying brakes vehicle will shake when trying to slowdown. contacted dealer, and dealer solved problem. *ak consumer stated the dealer discovered the problem as bent rotors.*slc
04/01/2000
 Rotors warped at 21,000 miles. the steering wheel shook so violently that it came out of my hand. fortunately, i was able to stop without causing an accident.*ak
01/01/2000100010/01/1999
 Front wheels shimmy violently when braking at 40-50 mph causing the car to be hard to control. this is caused by rotor overheating and warping due to design defect. there was 75% pad remaining at 15,000 mile service, i have towing package, and i have never towed anything. therefore my driving habits are not to blame. this is an extremely unsafe design defect that does not provide sufficient cooling. this is a known problem that jeep is ignoring.
103/31/2001
 Premature wear of front brake rotors caused vehicle to brake violently when brakes were applied. dealer notified. a tsb has been issued. *ak consumer states while braking, vibration occurs to the steering wheel and brake pedal, manufacturer states failures are normal wear at or below 12000 miles. *slc
02/01/2001
 At 10000 miles there was shaking in front end whenever consumer applied brakes. dealer turned warped rotors. this took care of problem for about a week. dealer wants consumer to pay for new front rotors, warranty only covers 12000 miles.*ak
105/01/2000
 We returned the grand cherokee because while we were driving and hitting the brakes, the steering wheel started to shake. the dealership told us that the rotors were warped. they weren't covered under warranty because we had more than 12000 miles on it. the rotors were warped, but the brakes were excellent. we feel that the rotors should have been covered. we've only had the new jeep a little over a year. how can rotors get warped that quickly?????*ak
02/08/2001102/01/2000
 Rotors are warped causing steering wheel shake at high speed braking. dealer wants to turn rotors at a cost of $180.. *ak
03/01/2001208/01/2000
 The front discs wear out prematurely. i will be bringing my vehicle in for the second time in a to get the rotors replaced. the brakes first warped at about 15000 miles. then again at about 28000, possibly sooner. dealer replaced first set of rotors no charge. my father drives the identical vehicle and he is experiencing the identical condition, although he has not had to replace the rotors like i have. i have never had to replace rotors prior to 70000 miles or so on previous cars.*ak
07/31/20011
 Consumer had put vehicle in park while it was idling, consumer saw that vehicle was going in reverse and tried to jump in to stop it, however it ran into another vehicles door and stopped. rotors have been turned before warranty ended due to vehicle was jerking while braking, consumer also states that the hotline is worthless, she stated she could not get through and then when she did, she was on hold for 15-20 minutes. *slc
08/01/20003
 Brake rotors are problem not corrected by dealers,transmisson same,unsafe vehicle. *ak
06/01/2001207/01/2000
 I am having to replace rotors on my jeep grand cherokee for the third time in 30,000 miles. when i removed the front tires to rotate them, i could grab the rotors and effortlessly move them quite a few centimeters. i am in fear of having a catastrophic failure and will be requesting that jeep take back my vehicle and pay off the remainder of my loan. i would never have purchased this vehicle had i known or been told by the dealership that there was a major problem with the braking system. i feel jeep has put my family's lives in danger in order to make a buck.*ak
07/01/2001103/01/2000
 The brakes began pulsing and the vehicle shaking when stopping. it got worse each week,. i finally took it in for repairs. 23,000 miles is too soon for a complete replacement of rotors on any vehicle! jeep should replace them as defective.*ak
08/01/2000205/01/2000
 Break rotors overheated and warped twice within 16000 miles. *ak
04/18/2001208/01/2000
 Rotors had to be reworked at 10,000 miles an and now must be done again at 15,000. dealer said will only cover when under 12,000, known problem and chrysler fails to acknowledge. will cost me $350.00 every 5-8,000 miles? could be a safety issue, steering wheel pulsates a lot when the rotors finally get real bad. chrysler should find and fix this problem. $30,000 vehicle and will need rotors every 5-8,000 miles? ? ?*ak
01/01/20010
 Vehicle stalls. also, brakes and rotors are defective. *ak
07/03/200050007/01/2000
 Steering squeak or moan when turning, evident since day of purchase, vehicle is now one year old. repaired numerous times but still not fixed. other vehicle problems includes warped rotors at 14000miles, dealership replaced front rotors.*ak
07/12/2000311/14/1999
 When brakes are applied they would shimmy, but vehicle could stop. had taken vehicle to dealership, and mechanic machined rotors and replaced pads. on 12 feb 01, after 9,834 miles, shimming problem with brakes returned. took back to dealership, and mechanic replaced both front rotors. on 07 aug 01 at 14,142 miles, shimmying problem returned again. same replacement was done. rotors not under any warranties.*ak consumer also stated that left front door was making a noise.*jb
03/01/2001
 Vibration while applying brakes at speeds at or above 35 mph. dealership has not examined vehicle to determine the cause. please provide any additional information/attachments.*ak
610/01/2000
 Front disc brake rotors fail after 4,000-6,000 miles on my 2000 jeep grand cherokee. it is not an isolated problem; chrysler knows of it, dealers like mine replace them regularly, and as long as the new ones fail within the 12,000 mile warranty will continue to do so. but chrysler has no apparent intention of dealing with this problem in any other fashion. my car is unsafe due to brake pulsation once the rotors have failed; i tow a 2-horse trailer with it regularly, and the danger from the brakes is heightened with the added weight. i do not understand the failure of chrysler to deal with this as a safety issue. given the history of brake problems on previous years, this should also be of greater concern to nhtsa than it seems to be. the fix for previous brake problems (large recalls for earlier models) in newer models has introduced new problems. my jeep is unsafe to handle at speeds over 30 mph due to brake pulsation, front end wobbling, etc., whenever the problem has recurred. it is currently in the shop again for the same problem. *ak
1
 Consumer states vehicle vibrates when brakes are applied, consumer took vehicle to independent mecanic and was told that the rotors were extremely out of round.*jb
06/22/2001103/01/2000
 Rotors warped at 19,000 miles... numerous complaints on-line for repeat rotor replacements. *ak
05/01/2000
 Warped rotors, very unsafe, chronic problem with these jeeps, is nhtsa investigating?*ak
07/11/2001203/01/2001
 Rotors were turned down about 1 and a half months ago and they are warped again. i feel these rotors are defective. *ak
07/10/2001112/01/1999
 Front end shimmied and steering wheel shook when braking. result - $240 rotor repair. was told that recall only applied to 1994-98 models. *ak
 When applying abs brakes to slow down or to stop while on a rough road, brakes would lock up , and rotors would shimmy. took vehicle to mechanic, and informed consumer rotors needed to be turned. if rotors become hot, and go through water, they would become warped. *ak
01/01/2000
 Rotors are warping. all my friends with jeeps have had rotors fail within 20k miles. must be defective parts from manufacturer. vehicle shuddrers uncontrollably when braking hard. if the driver rarely brakes hard, he may not realize the extent of the problem until he forcefully applies the brakes. at that point, it is very easy to get into an accident. myself and three others have almost had accidents because of this. we got lucky, but there must be others who were not lucky. dealership claims there is no problem. search the internet, there are hundreds of postings about this problem! do something to make jeep recall and fix the problems before someone is killed. this is a car that families buy because it has a good safety record, but it has a serious defect.*ak
312/01/1999
 Specific problem pertains to front rotors. front rotors wear out every 4000 to 6000 miles or whenever they get hot, which causes servere pulsation when braking at speed over 45 mph. we are now looking at replacing rotors for the 3rd time in 18 months and less than 21,000 miles. dealer has extended warranty to 36,000 miles, however we want a long term solution to this problem. we have two friends who own the same car and they have the exact same problem. *ak
04/05/2001102/01/2000
 Rotors warped prematurely - cause unsafe shaking when apply brakes over 50 mph
06/12/2001105/01/2000
 When applying brakes, vehicle would vibrate, dealer would not replace the warped rotors, consumer had them replaced by another mechanic and would like to be reimbursed. *slc
03/15/2001111/01/2000
 If i was traveling at a certain speed and i applied my brakes, my steering wheel began to vibrate. i didn't think anything of it. my jeep was less than six months old and there couldn't be any problems with it....yet. i blemed the road conditions and didn't think much about it. the vibrations got worse but the roads where the same. i took it in the direct auto plaza, in el centro ca. and they said it was my rotors, they were warped. they said that it was normal wear and tear and that warranty would not cover the fixing of the rotora. they where going to charge me 350.00. i am frustrated because if this is normal wear and tear i don't know if i could afford to be putting 350.00 additional money in to new vehicle every 12-15 thousand mile. i feel that the rotors are defective and should be replaced under warranty.*ak
 When depressing brakes to slow down steering wheel would shake roughly. dealer has repaired brake problem two times, and vehicle is in need of third repair. rotors are too thin to turn. please provide further information.*ak
 Was applying brakes to slow down vehicle started to vibrate. took to dealership. was informed by mechanic brake rotors were warped and were separating. was no recall on vehicle. rotors can be replaced.*ak
06/06/2001206/01/2000
 Rotors have needed to be turned twice at 8000 mile intervals. *ak
06/13/2001102/01/2000
 The brakes started to shimmy at about 15,000 miles on the vehicle. it became a safety issue with violent shaking when decelerating at 25,000 miles and was brought into burnside motors (where it was purchased). the garage diagnosed the rotors and brake pads needed replacing. rotors should not be a normal wear item with only 25,000 miles on a vehicle. daimler chrysler refused to cover the cost and installation of the new rotors.*ak
12/01/2000112/01/1999
 Rotors are pulsating prematurely del. claims problem common not warranty some fail at 8000 miles. why?*ak
05/01/2001108/01/2000
 Front end and steering wheel shake badly when braking at 40-50+ mph. brakes seem to grab. dealer says rotors are bad; only has 13,300 miles on vehicle; dealer says not covered by warranty.*ak
06/01/2000
 Rotors had to be turned three times after every 7000 - 7500 miles due to heat build up in rotors when slowing down from highway speeds. this heat build up was causing rotors to warp, and vibration in vehicle. dealership at first replaced brake pads in an effort to reduce heat build up. however, since then, had only turned rotors. please provide any additional information/attachments.*ak
05/02/2001107/01/2000
 I was traveling at 65 mph when i applied my brakes to negotiate a curve. the front end of the jeep began to shake violently and i was not able to stop in time. i went off of the road momentarily and i was able to regain control of the vehicle. upon mechanical inspection it was found that the rotors needed re-surfacing. the rotors were resurfaced and the problem was eliminated. the certified jeep mechanic who fized my vehicle stated that he has noticed an unusuall amount of jeep vehicles that need their rotors re-surfaced when having low mileage. i see that as a defect since i have owned many new cars and this is the first time that i have seen where rotors have to be re-ssurfaced so soon. my jeep is owned by my wife and it is our family vehicle which is driven within in normal limits. even my police car that i drive at work (which is driven hard) does not need it's rotors re-surfaced yet. i have also re-searched and found that other jeep owners are experiencing the same problems with rotors. i hope that you will look into this matter. in all my driving, i had never experienced such a tense moment when i tried to brake to negotitate that curve. i was doind 65 mph, however i had began to slow down for the curve and i could not due to, in my opinion, defective rotors. thank you.*ak
04/12/2000102/01/2000
 When braking experiencing violent vibration during deaceleration/ rotors are warped at 26,000 miles. driving conditions experienced by vehicle are 80% highway driving.
10/03/2000208/01/2000
 Had replaced brake rotors twice and is happening a third time. chrysler needs to be informed by someone with authority and action needs to be taken to fix the problem. i have asked for a replacement vehicle and was told no by a secretary of chrysler. there is no way of talking to anyone who has any standing or who makes these decisions. please help. spent a lot of money on vehicle thinking that it is reliable. please respond with some advice. *ak
208/01/1999
 At 19,000 miles when applying brakes severe vibration and pulsation occurred. problem became more pronounced at 22,000 miles. *ak the dealer states bad rotors were the cause and are redone. *yh
 Premature warping of brake rotors. please provide further details. *ak
108/10/1999
 The front end of the vehicle shimmied when the brakes are applied due to warped rotors. yh
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM
03/07/2002206/01/2000
 No summary listed for above vehicle. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
06/02/200658000112/01/1999
 Dt*: the contact stated while driving 25 mph when depressing the brake pedal, the vehicle stopped and the pedal went to the floor, and the brakes became inoperable. the vehicle was driven to the dealer who replaced the brake line. updated 12/01/06.*jb
10/03/200545668106/22/2002
 The steel brake line running under the passenger compartment of the auto corroded causing a complete and sudden loss of brake fluid for the rear brakes. the brake line corroded where it came in contact with a white plastic clip intended to secure and locate the brake line. *nm
09/06/2002112/01/2099
 Brake line rusted thru,resulting in complete loss of brakes. line is rusted wherever a clip holds it to the chassis. other spots ready to rust through. mfg. refuses to pay for repair or consider the catastrophic safety issue this involves. claim it is due to elements.....whole line is not rusted through, only where clip holds it. car was driven normally, under same conditions others face, this could be a catastrophic failure causing death. certainly your brake line should not fail after 2.5 years with normal use. if the elements caused it, are the cars not supposed to be driven outside. could be a reaction between the clip and the line caused by salt, but there are a lot of people driving through salt in the winter. they may die.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
07/05/2000601/01/2000
 Regarding the brakes: after repeated (3 times) complaints about the brake pedal going all the way to the floor (when driven under stop and go commuter-type traffic) and each time there was no trouble found i finally (on 7/29/2000) drove into the dealership with the pedal all the way down to the floor. a mechanic was called and said there was definitely a problem and they summized it must be the master cylinder. with respect to the engine: after repeated complaints (at least 3 times) of oil leaking from under the engine and having it dismissed as 1) sloppy oil change, excess oil from left on engine block, 2) faulty oil filter, 3) rear main engine seal (rear main was replaced) and continuing to have oil leaks, on 7/29/2000, i brought it in and the dealership says the engine is porous and the entire engine needs replacement. i was advised to not take the vehicle due to the brake issue. the vehicle is at the dealership awaiting arrival of a new engine and replacement and also installation of the master cylinder. with respect to the differential whine, i have been told twice it is normal and nothing will be done.. *ak
SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES
01/01/20022
 The brake pedal vibrated violently when applied. the dealer has been contacted. *ak scc
SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC
06/24/200005/01/2000
 Fuel was leaking from tail pipe, and fumes entered the passenger's compartment. dealer replaced fuel injector and power control module. *ak *ml
SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC - HOSES, LINES/PIPING, AND FITTINGS
07/12/20071
 On a hard stop the brake pedal went to the floor and the brake light came on. i took my jeep the dealer, and they had to replace a rusted brake line that failed when i made the panic stop. i called chrysler, and they said that there were no service bulletins or problems with other jeep grand cherokees regarding brake lines rusting out and leaking fluid causing brake failure. chrysler replied that since my jeep was out of warranty, they would not reimburse me for the replacement of the rusted brake line. this is not only a financial issue, but a serious safety issue. chrysler needs to notify others of this potential safety problem. *tr
SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT
04/15/20071630001009/05/2003
 Tl*the contact owns a 2000 jeep grand cherokee. the exterior, tailgate and brake light bulbs were inoperable and must be replaced frequently. the dealer stated that there were frequent tail light failures with this make and model jeep. on april 15, 2007 the tail gate bulb light assembly was replaced. however, itwas currently inoperable. the current and failure mileage were 163,000. *ak

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