Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 9942 | 12/23/1999 | 6089737 | Information on contamination of anti-chip primer. *tt | 02/24/2000 | |
| STRUCTURE - BODY | |||||
| 2300904 | 03/09/2004 | 10006467 | Popping or clicking-like sound in area of front seat frame. *tt | 05/03/2004 | |
| 2301503 | 06/06/2003 | 10002049 | Wind-like sound at top rear corner of front door. *tt | 08/12/2003 | |
| 2302002 | 05/20/2002 | 633935 | New repair procedures with separate liftgate latch motor and components. *slc | 09/26/2002 | |
| 233599REVA | 10/01/1999 | 233599 | 612160 | Subject on the child seat tether anchors. *mjs | 06/06/2000 |
| 0002 | 01/21/2000 | 9942 | 610029 | Information update for paint anti-chip primer contamination. *tt | 04/14/2000 |
| 0002 | 04/14/2000 | 9942 | 610031 | Information update vehicles that may have paint anti-chip primer contaminated. *tt | 04/14/2000 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 04/17/2011 | 215000 | ||
| Tl. the contact owns a 2000 jeep grand cherokee. the contact stated while driving 25 mph the front driver seat bracket broke. the contact did not secure the vehicle. the contact notice other complaints regarding the driver side seat brackets for this year make and model. the contact has not called the manufacturer nor taken the vehicle to the dealer. the failure mileage was 215,000. jo | |||
| 11/18/2010 | 150000 | ||
| Tl-the contact owns a 2000 jeep grand cherokee. the contact stated the driver side seat adjuster underneath the broke almost causing a crash. the seat shifted while driving 55 mph and the contact lost control of the vehicle. the took the vehicle to a dealer and the dealer stated the seat adjuster needs to be replaced but the part is on back order. the contact notice numerous complaints regarding the seat adjuster for this year make model and stated the manufacturer should issue a recall. the failure mileage was 150,000. jo | |||
| 11/18/2010 | 150000 | ||
| Tl. the contact owns a 2000 jeep grand cherokee. the contact stated the driver side seat adjuster underneath the broke almost causing a crash. the seat shifted while driving 55 mph and the contact lost control of the vehicle. the took the vehicle to a dealer and the dealer stated the seat adjuster needs to be replaced but the part is on back order. the contact notice numerous complaints regarding the seat adjuster for this year make model and stated the manufacturer should issue a recall. the failure mileage was 150,000. jo | |||
| 10/15/2009 | 78000 | 3 | |
| My 2000 jeep grand cherokee front driver seat track has broke and been repaired and broke 3 times now in a year. it started out as little wobble like bolt loose, which is what i thought it was. my mechanic pulled the seat out and found the crack and broken metal. took it to and certified welder and had it welded. he told my the metal was cheap and that he has welded 3 others with the same issue. the last time he welded it for me he added some metal which lasted 6 months before breaking in another spot. now i just have the back wedged up with block of wood and have no adjustment in my seat anymore. talked to dealer after first break and was told they new of some problem but wasn't covered under warranties or no recalls. new replacement track are expensive and made the same as original, which has been known to break too. sounds like alot of people are having these issues from what i have found on-line. please recall this issue for everyone safety, and before someone gets killed. *tr | |||
| 12/14/2009 | 95500 | 1 | |
| Seats busting off in jeep grand cherokee both sides was riding in a 2000 grand cherokee the drivers seat busted tipped back during acceleration from stop. *tr | |||
| 08/01/2007 | 1 | ||
| Door actuator, overheating, transmissions slippage (or not wanting to shift at times), tail lights, cooling, heating (or lack of). *tr | |||
| 07/18/2008 | 90000 | 1 | |
| I have a 2000 jeep grand cherokee limited and this is the second that i have worked on and i have noticed that the license plate lights wiring harness seem to melt on the bulbs and i think over time this could become a big risk over time. the harness is very hard to replace and i don't think many people would notice cause of the location. i have been burned by the hot rubber type plastic. this is the third time i have had to replace the lights over the years and every time it just gets worst. once on my 1999 jeep grand cherokee laredo the light hosing was burned. *tr | |||
| STRUCTURE - BODY | |||
| 06/22/2012 | 52000 | ||
| Sunny day, dry road. at the stop i heard a loud 'toc' sound rear right side. felt like the rear of the car had slid. i made my right turn and accelerated on road when the car started swaying left and right, i could not keep the car on the road and ended up on the left lane (55m/hr road). managed to slow down and stop in parking lot. mechanic said extreme corrosion of frame caused separation of the axle to the right side torque. axle moved rearwardly to lean against the wing. | |||
| 08/10/2011 | 50000 | ||
| Tl- the contact owns a 2000 jeep grand cherokee. the contact stated that the door locks failed. when the contact attempted to lock or unlock the vehicle with the keyless remote, the locks would make a loud banging sound. the failure only occurred when she used the keyless remote. the rear passenger side door was jammed and could not be opened. the dealer was not notified of the failure. the manufacturer was not contacted. the failure mileage was 50,000. kmj | |||
| 10/02/2011 | 160000 | ||
| Tl* the contact owns a 2000 jeep grand cherokee. the contact stated that the rear frame was rusted and caused the frame to separate on the rear passenger side. the failure caused the vehicle to be pulled into the left lane while driving 55 mph. the vehicle was taken to a local mechanic who advised that the vehicle was not safe to drive due to the extensive corrosion of the frame. the vehicle was not repaired. the failure and the current mileage was 160,000. | |||
| 10/02/2011 | 160000 | ||
| Tl- the contact owns a 2000 jeep grand cherokee. the contact stated that the rear frame was rusted and caused the frame to separate on the rear passenger side. the failure caused the vehicle to be pulled into the left lane while driving 55 mph. the vehicle was taken to a local mechanic who advised that the vehicle was not safe to drive due to the extensive corrosion of the frame. the vehicle was not repaired. the failure and the current mileage was 160,000. kmj | |||
| 10/02/2011 | 168000 | ||
| Tl-the contact owns a 2000 jeep grand cherokee. the contact stated the vehicle rear frame rusted and caused the frame to separate at the passenger right rear pulling the vehicle into the left lane while driving at 55mph. the vehicle was taken to the local mechanic who advises that the vehicle was not safe to drive due to extensive corrosion on the rear frame. the vehicle was not repaired. the failure and the current mileage was 160,000. li | |||
| 12/29/2000 | |||
| During frontal crash cargo cover came loose and fell on top off css in back seat, child was not in vehicle at the time. *ak | |||
| STRUCTURE - BODY - DOOR | |||
| 03/16/2003 | 12000 | 1 | 08/01/2000 |
| The rear windshield wipers were defective. the rotors were replaced, there was a gap in the back door which caused the door locks not to work, the door had to be repainted and the steering wheel cover peeled. mr *ts *jb | |||
| 10/15/2002 | |||
| Consumer states vehicle door is stuck in the lock position. consumer states that passenger door will not unlock, with or without key. ts | |||
| 01/01/2002 | |||
| Consumer states that the front drivers side door and rear locking devices are jamming. consumer states once was trapped in vehicle. please provide any further information. mr | |||
| 03/01/2002 | |||
| Rear door on driver side will no longer open, either manually or with remote. please provide additional information.*ak | |||
| 12/21/2001 | 3 | 02/01/2000 | |
| Power lock mechanism on left front door stopped working in 12/01. had repaired on 12/21/01 at cost of $240.56. the left back door locking mechanism stopped working in 1/02. had repaired in 3/02 at cost of $268. the rear hatchback door locking mechanism stopped working in 4/02. the problem starts with a grinding noise then the lock fails to engage and fails to disengage. | |||
| 07/12/2000 | 3 | 11/14/1999 | |
| When brakes are applied they would shimmy, but vehicle could stop. had taken vehicle to dealership, and mechanic machined rotors and replaced pads. on 12 feb 01, after 9,834 miles, shimming problem with brakes returned. took back to dealership, and mechanic replaced both front rotors. on 07 aug 01 at 14,142 miles, shimmying problem returned again. same replacement was done. rotors not under any warranties.*ak consumer also stated that left front door was making a noise.*jb | |||
| STRUCTURE - BODY - HOOD | |||
| 10/21/2006 | 83000 | 14 | 07/10/2000 |
| Just disgusted with the number of repairs i have needed to make to this vehicle. in the last six years the following repairs have been done: brakes replaced 3 times and need to be done again door window motor cooling fan, radiator evaporator coils hood lifters-hood will not stay up drivers door clunks starter compressor leaking axle seals and now i have a cracked head on the engine. the jeep just failed out of the blue. glad i was close to home. this vehicle is a lemon. buy american again--most likely not. are our american vehicles being built with inferior parts? or are they programmed to be obsolete within a few years? *nm | |||
| 03/23/2006 | 86200 | 1 | 01/29/2001 |
| Dt*: the contact stated while checking the oil, the hydraulic hood supports failed allowing the hood to strike the contact in the head. minor injuries were sustained. although the problem persisted, the vehicle was not seen by a dealer. updated 4/6/2006 - *nm | |||
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | |||
| 03/15/2006 | 34000 | 1 | 07/28/2000 |
| Dt*: the contact stated that while looking into the vehicle engine on two different occasions, the hood came down and struck the contact on the back of the neck. there were no warning sounds prior to the hood falling. the vehicle was taken to a service dealer, who expressed that there have been issues with the hood prop rods on several different model years of the cherokees. the dealer was able to replace the hood prop rods. | |||
| 08/19/2003 | 36000 | 2 | 08/15/2000 |
| The hydraulics don't hold the hood up in the open position. hood came down on the consumer, but they were able to catch it before any injuries were sustained. dealership serviced the hood, but problem recurred. *ak the consumer stated that the hood still falls down. hydraulic arms do not hold and three is no safety arm substitute. *tc | |||
| 02/16/2004 | 1 | 09/20/2000 | |
| 2003 jeep grand cherokee. hood gas shocks that hood the hood up have failed and the hood will not stay in the up position. this is very dangerous, the first time this happens you are not expecting the hood to fall and luckly i got out of the way or would of suffered a severe head impact.*ak | |||
| 36182 | 1 | ||
| While consumer was looking under the hood the hood fell and hit the consumer on the back. dealer determined that the struts broke and replaced them. *ak | |||
| STRUCTURE - BODY - TAILGATE | |||
| 04/30/2002 | |||
| Tailgate would not open from outside. dealer contacted. feel free to provide any further information.*ak | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| Consumer stated that the driver seat became loose which it will allowed it to rock back and forward. dealer was contacted and stated that the frame on the seat had broken and it was replaced . ts | |||