Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| 02013 | 08/13/2002 | 635699 | Customer may complain of an intermittent condition where the panic alarm for the remote keyless entry (rke) system triggers without any customer intent to trigger the alarm. *tt | 10/30/2002 | |
| 1802002 | 06/24/2002 | 183298 | 634272 | Flash programming failure recovery. *slc | 09/28/2002 |
| 2600501 | 05/01/2001 | 621938 | This technical service bulletin contains both updated self-adhesive service and / or diagnostic manual pages and update pages. *tt | 10/05/2001 | |
| 2601200 | 12/01/2000 | 618413 | Information on service publication updates. *jb | 04/12/2001 | |
| 082800 | 09/29/2000 | 6092302 | A condition may exist where the speedometer or tachometer may be inoperative due to gauge needle being wrapped around the wrong side of the stop peg. *tt | 12/04/2000 | |
| 080800 | 03/17/2000 | 081699 | 610624 | Concerns with an inoperative or intermittent remote keyless entry (rke) transmitter. *tt | 05/08/2000 |
| 242599 | 11/12/1999 | 6089777 | Information on cold air leaking into passenger compartment foot well. *tt | 02/25/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 06/07/2012 | 59750 | ||
| The in-dash heater/ac blend door is malfunctioning causing air flow not to be properly diverted between lower dash vents, dashboard vents and defroster vents. this is creating an unsafe condition whereby the windshield will not clear in rainstorms and will not stay defrosted in winter driving. a search on the internet and along with discussions with a local dealer working with jeeps for many years has led me to understand that this is a long-known and very common defect with jeep grand cherokees. prices to replace this blend door have ranged from $1000 to $1500 due to the fact that this is a very labor intensive replacement. i contact chrysler assistance and they suggested that i contact you to identify this safety concern so that perhaps a technical service bulletin (tsb) could be issued and chrysler would address the defective blend door for consumers experiencing this safety issue. | |||
| 05/09/2012 | |||
| I was on my way to work driving about 70mph on the freeway. after a couple of minutes my hood opened up on its own and slammed against my windshield which caused my windshield to shatter. i was nearly in multiple wrecks while on the freeway because 90 to 95% of my windshield was covered by the hood of my car. this was by far the scariest thing that i have ever faced. i nearly lost my life on the freeway. i am not able to drive my jeep at the moment and honestly prefer not to drive it anymore. i strongly feel like something should be done about this. no one should ever have to go through this. | |||
| 07/02/2010 | |||
| Electrical system failure, some times tail lights, some times brake lights , sometimes all rear lights go and stay out. hood and tail gate do not stay up, radio and seat position do not always work. now rear blinkers do not work. can not drive at night due to this. | |||
| 10/04/2010 | 122874 | ||
| Heater blend doors broke no heat on drivers side, power wires frayed and plug starting to melt for heater power | |||
| 06/05/2008 | |||
| Little to no heat. mainly i am getting very little heat from the passengwer side (not blowing like drivers side and drivers side as well as passenger side not heating as it should. | |||
| 08/08/2009 | 91000 | ||
| My 2000 jeep grand cherokee with 90,000 miles has had problems with defrosting and heating for the past year. when it is cold or rainy the windshield will not clear not matter what settings i use. i get snow and ice accumulating on my foggy windshield and i am forced to pull over in dangers conditions and scrap my windows. recently my heat has stopped working on the drivers side and i looked for information online and found numerous forums with thousands of people having the same problems with their jeep grand cherokees. people have complained for years to the dealership and daimler chrysler only to be told it was a comfort issue not a safety issue. it is s serious safety issue and i feel this needs to be looked into before someone does get hurt or worse. they are aware of the problem and the dealerships are willing to charge thousands of dollars to 'fix' problems but it should be recalled because they never fix the problem and customers are taking unnecessary risks to drive their suv's (sports utility vehicles, ironically) without heat, defrost and/or cooling. please take this complaint seriously and look and see how many other similar complaints you have gotten on the same issues with these cars. i can not afford to buy a new car and i do not want to out myself and my family as well as others at risk because one company is not responsible enough to fix such a blatant safety issue. thank you | |||
| 06/27/2010 | 105000 | ||
| Jeep grand cherokee larado 2000 105,000 miles got pulled over tonight for not having brake lights when the brake is pressed. was told that i would be at fault if someone would rear end me. searched online, there are thousands of complaints about this same issue on the make/mode of my jeep. this is not the first time this has happened. i have had my brake light assemblies changed, i have changed numerous brake lights. according to a few sites i read, the fix is because the ground connector on the brake light housing is cheaply made and doesn't contact with the lights. this is a safety issue and there should absolutely be a recall on this issue - even after 10 years. with all the complaints online, i'm really shocked that there isn't a recall from jeep about this very issue. | |||
| 11/01/2008 | 80000 | 1 | |
| 2000 jeep grand cherokee heat not working - a common complaint of many jeep owners seeking to file a class-action lawsuit against daimler chrysler jeep. $900 + is beyond absurd to pay to fix this common problem that jeep should have recalled and fixed for free. *tr | |||
| 05/01/2008 | 123000 | 1 | |
| I have a 2000 jeep grand cherokee laredo that has multiple problems that many people have. they are not coincidental. i have the mysterious coolant loss that requires me to fill my jeep with coolant every three days. several mechanics have not found in leaks. however in hopes of fixing the problem, i had my water pump replaced, two days later....my low coolant indicator pops up. then my oil pressure is ridiculous going from zero to max and then making my check gauges light come on. had the oil pressure sensor replaced because it was supposedly leaking....still having my oil pressure gauge go crazy. my a/c has ceased working as well and now the passenger rear door lock doesn't want to cooperate. i am very upset to the fact that hundreds of people are having the same problems with the 2000 jeep grand cherokee laredo. this vehicle must be recalled! this is a link to a forum of hundreds of people having the same issues. http://www.carsurvey.org/viewmorecomments_review_78839_2.html. *tr | |||