Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 2400701 | 05/18/2001 | 620070 | A customer may experience coler or warmer than desired air temperatures coming from the vehicle hvac system vents. this change in air temperature may occur gradually over time and only on vehicles equipped with the automatic zone control | 07/11/2001 | |
| 242499 | 11/12/1999 | 6089775 | Concerns with the heater a/c system changing to defrost mode when accelerating. *tt | 02/25/2000 | |
| 240699A | 12/17/1999 | 240699 | 6089731 | Information on condensation (water droplets) forming on the exterior of the heater a/c housing and drip on the floor. *tt | 02/24/2000 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 2400104 | 01/20/2004 | 10005603 | New hvac sub-assembly replaces blend or recirc door components. *tt | 03/05/2004 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 240100 | 02/04/2000 | 610020 | Customers may complain of cold driver's feet or inadequate airflow to the driver's side floor. *tt | 04/14/2000 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 231000 | 03/03/2000 | 233799 | 610637 | A condition may exist where the front wind may be inoperative, or stuck in the up position. *tt | 05/09/2000 |
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 2301502 | 04/01/2002 | 2302701 | 634077 | Subject regarding outside rearview mirror glass replacement. *slc | 09/27/2002 |
| 2302701 | 09/21/2001 | 2303400 | 625650 | Subject regarding outside rearview mirror glass replacement. *tt | 11/30/2001 |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 234499 | 11/05/1999 | 6089796 | Experiencing a water leak at the rear of the sunroof when the vehicles is in an automatic car wash. *tt | 02/25/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 10/28/2011 | 148000 | ||
| 2000 jeep wj grand cherokee- heater/defroster problems due to blender door breakage.- repair requires complete removal of dash to access broken unit. costly $1500.00 repair for a reletively small part - 2 days labor (average)- safety concern not being able to defrost on cold mornings for visibility. | |||
| 01/01/2011 | 130000 | ||
| Visibility:deroster/defogger system:windshield:blower broken | |||
| 12/01/2010 | 130000 | ||
| I bought a 2000 jeep grand charokee and the passager side doesnt blow warm air it blowes cold air and dont defog my passager side door when im driving. i live in pennsylvaina its cold up here and it snows. i am a single mom and hate to have to drive my daughter around in a cold jeep also an unsafe one when my heater dont defrost this side of my jeep this is a common problem and it should be recalled to be fixed. | |||
| 10/10/2010 | 120000 | ||
| Tl-the contact owns a 2000 jeep grand cherokee. the front passenger side defrost has fail. the vehicle was not taken to the dealer. the manufacturer was contacted who informed him the heat blender doors are broken and was not covered under warranty or any recalls. the vehicle was not repaired. the vin was unknown. the failure mileage was 120,000.-mw | |||
| 08/08/2009 | 91000 | ||
| My 2000 jeep grand cherokee with 90,000 miles has had problems with defrosting and heating for the past year. when it is cold or rainy the windshield will not clear not matter what settings i use. i get snow and ice accumulating on my foggy windshield and i am forced to pull over in dangers conditions and scrap my windows. recently my heat has stopped working on the drivers side and i looked for information online and found numerous forums with thousands of people having the same problems with their jeep grand cherokees. people have complained for years to the dealership and daimler chrysler only to be told it was a comfort issue not a safety issue. it is s serious safety issue and i feel this needs to be looked into before someone does get hurt or worse. they are aware of the problem and the dealerships are willing to charge thousands of dollars to 'fix' problems but it should be recalled because they never fix the problem and customers are taking unnecessary risks to drive their suv's (sports utility vehicles, ironically) without heat, defrost and/or cooling. please take this complaint seriously and look and see how many other similar complaints you have gotten on the same issues with these cars. i can not afford to buy a new car and i do not want to out myself and my family as well as others at risk because one company is not responsible enough to fix such a blatant safety issue. thank you | |||
| 06/27/2010 | 105000 | ||
| 2000 jeep grand cherokee larado, 105,000 miles. jeep door locking actuators have been replaced 3 times on one door, and it just went again. in addition to another door actuator having to be replaced as well. according to the internet forums for jeeps, this is a known issue and there are literally thousands of complaints for this same issue on the same make and model of jeep. | |||
| 12/14/2009 | 161734 | 1 | |
| Visibility: defroster/defogger system: windshield: blower. *tr | |||
| 10/06/2009 | 145123 | 1 | |
| There is no heat blowing on driver side but heat on passenger side. *tr | |||
| 12/07/2009 | 130000 | 1 | |
| The driver's blend door, and the passenger's blend door are not working, causing only cold air to come in on passenger and on driver side causing fog build up on the front windshield which prevents drivers vision and could cause a major accident. a known problem by jeep/dodge/chrysler but never had a recall to fix the hazardous and dangerous problem. *tr | |||
| 10/11/2009 | 94000 | 1 | |
| 2000 jeep grand cherokee, passanger side heat does not work - blows cold air - again (10/09)! fixed this once before in 2006 (ish) for approx $800. *tr | |||
| 09/01/2007 | 11000 | 1 | |
| Heating/air conditioning components fail due to faulty components (blend doors, a component known to fail frequently) causing windshield fogging, poor visibility, lack of heat control. *tr | |||
| 12/01/2008 | 550521 | 1 | |
| Heater and defroster failed to work and nearly caused an accident as windshield would not defrost. problem was diagnosed to be a blend door failure with failure codes 38,51,54 and 56. *tr | |||
| 12/01/2008 | 1 | ||
| No heat on passenger side of 2000 grand jeep cherokee. *tr | |||
| 10/15/2008 | 1 | ||
| I own a 2000 jeep grand cherokee limited with 151,400 miles. the events leading up to the failure of the ventilation system were (1) rapid fogging of front windshield,(2) fogging of front passenger windows,(3) failure of passenger heat while still maintaining driver heat function, and (4) only cold air release on passenger side of jeep. consequently,(1) the windshield and front windows do not defog, and (2) no heat whatsoever comes from the passenger side floor and dashboard ventilation system. to correct this problem, a blend air door is necessary at a cost of approximately $1,200 inclusive of 7 hours of labor. according to the certified service department at the local jeep dealer and online forums, this has become a very common problem for 2000-2004 jeep grand cherokee limiteds with duel zone ventilation systems. *tr | |||
| 01/15/2009 | 95000 | 1 | |
| When heater is on we only get heat out on the driver side only. cold air blows out on the passenger side. then no heat from any side of unit. *tr | |||
| 12/01/2008 | 1 | ||
| I own a 2000 jeep grand cherokee. the heating works fine on the driver's side of the vehicle, but only cold air blows from the vents on the passenger side. my internet review suggests that it won't be long before i lose heat on the driver's side. this is apparently a very common problem with jeep grand cherokees ... and chrysler knows it. the fix is very expensive ... blend air door actuator, or something like that. this will become a safety hazard when i am unable to defrost the windshield. chrysler should recall and fix! *tr | |||
| 12/01/2008 | 139000 | 1 | |
| My jeep grand cherokee was operating perfectly, and apparently the blend door or something in the heating/cooling system is messed up. it starts blowing cold air for no reason some times, even to the point of fogging the windshield in cold weather. *tr | |||
| 11/01/2005 | 60000 | ||
| Tl*the contact owns a 2000 jeep grand cherokee. the heat/defrost function failed in the vehicle. during the winter, the contact must remain cold in the vehicle and the windows become foggy instead of defrosting. the vehicle has been to the dealer twice and they stated that there was possibly a condenser leak in the heater, which caused the control lever for the heating unit to deteriorate. the contact stated that the repair was too expensive. he has found several complaints regarding this failure with the same model; therefore, he believes that the manufacturer should issue a recall. a relay shorted out due to a failure with the heating mechanism and the entire vehicle filled with smoke. there were no injuries. the vehicle has not yet been repaired. the vin was unknown. the failure mileage was 60,000 and current mileage was 90,000. | |||
| 08/01/2007 | 1 | ||
| Door actuator, overheating, transmissions slippage (or not wanting to shift at times), tail lights, cooling, heating (or lack of). *tr | |||
| 10/11/2008 | 138000 | 1 | |
| I started hearing creaking noises inside the dash several months ago. this would normally occur when i turned the engine off, or turned the heat or a/c off. a week ago the passenger side vents starting blowing cold air only, regardless of temperature settings. i was told at my mechanic that this was a known blend door issue with 1999 to 2004 jeep grand cherokees. i was told this would be approximately $1000 to repair. *tr | |||
| 09/09/2008 | 108000 | 1 | |
| Climate controls stopped working. no warning just one day started blowing warm air out of passenger side and cold air out of driver side. the winter season is upon us now and somehow i need to find $1400.00 so i don't freeze while commuting back and fourth from my job. its a blend door that stopped working? after searching around for an answer, i find that this problem has affected an overwhelming number of other jeep owners. *tr | |||
| 10/15/2008 | 89000 | 1 | |
| Ventilation system, i have a noise in the dashboard and my vents are blowing cold air, and it is a dual heating system. this is going to cost me 800.00 to fix. i hear this is a recurring problem in this vehicle and has anything been done about it. *tr | |||
| 09/15/2008 | 100000 | 1 | |
| The blower motor resistor has melted! (fire hazard) now we only have cold air blowing from our vents. no heat. someone said it is the blend doors. apparently lots of ppl have this problem! (it is soon to be winter time) also, creaking/motor sounds come from the dash when the vehicle is off?!?! *tr | |||
| 11/01/2007 | 62000 | 1 | |
| Failure of blend doors in heater/defogger of vehicle. jeep has known about these cheap parts for some time. the repair costs over $1000 because it is labor intensive, the complete dash panel has to be removed to access where the blend doors are located. the part costs are only about $150 at most! with the failure comes no warm/hot air from the heater, consequently no defrosting of the windshield.........a severe visibility problem!! jeep/chrysler should be picking up all, or at least most of the cost of this repair. the original parts were cheaply made and are subject to wear out within only a few years. i recently had to pay for this repair myself. i could not do without the defroster during winter months. i had to pay for it out of my own pocket. i would like to see jeep/chrysler refund some of that cost to me, it would only be fair. do a search on the internet, and you will see the numbers of these same failures for several jeep year models. *tr | |||
| 09/18/2008 | 1 | ||
| Visibility: defroster/defogger system:windshield:blower i have a 2000 jeep that the defogger does not work properly, and from what i have learned, chrysler has known about this problem for some time and has failed to act on the problem as far as a recall! this is a dangerous issue with most jeeps. this failure occurs everyday due to the fact the blend doors are broken as part of faulty manufacturing. i can't even defrost the windshield due to this problem. i don't mind fixing the problem, but when i learn that chrysler knew of this problem long ago, i think they need to bear some of the burden. thank you. *tr | |||
| 07/08/2008 | 1 | ||
| The heat/ac unit on my 2000 jeep grand cherokee stopped working on the passenger side, now the driver side has no heat. it appears to be a major problem with all jeeps 1999 and newer, and it has never been a subject of a recall. *tr | |||
| 09/16/2008 | 82000 | 1 | |
| Automatic climate control system acts erratically. regardless of what settings are used, hot air will blow out one side while cold blows out the other. sometimes which side is cold or hot will switch. i am filing this with the nhtsa because this is a major safety hazard. because my automatic climate control doesn't work correctly, i have no windshield defroster. we have been receiving a lot of rain lately and the temperatures have been dropping. my windshield keeps getting foggy and i can't clear it. i have to pull over and wipe it off with a towel just to have it fog up again a few minutes later while i'm trying to drive. in the winter, the windshield will freeze over and it is very difficult to keep clear visibility. i can deal with being uncomfortable, but no defroster is a major problem. i have taken the vehicle into a dealership and have been told the cost of repair will be at least $1200. after researching online, it appears this is a very common problem. my fathers 99' jeep grand cherokee had the same problem. jeep has identified a design flaw and has replacement parts, but they will not fix the problem under warranty unless the vehicle is still in warranty. this is a major design flaw and a major safety issue. jeep didn't have a fix for this until the jeep was well out of warranty. i put today's date as the incident date, but this has been happening for the past year. it is considerably worse now and the vehicle will be unsafe to drive this winter. *tr | |||
| 09/09/2003 | 1 | ||
| 2000 jeep cherokee limited dual climate control, it started with no heat on the passenger side and now the drivers side is blowing cold air also (no heat). dealer knows its a issue and its not covered under the warranty.. (temp. control doors made of plastic) this should be a recall for defected parts and design.... *tr | |||
| 03/01/2005 | 55000 | 1 | |
| Defroster/defogger system:windshield:blower , hvac system failures repeatedly. dealership charges $800 to $1500 per incident. first time evaporator core goes bad, second time blend doors go bad, third time fan motor goes, forth time fan motor and thermostatic resistor that controls fan goes bad, fifth time blend doors go again, sixth time thermostatic resistor and its wiring harness burn up, seventh time, recirculate/fresh air door breaks off inside unit. 2000 grand cherokee limited with dual zone automatic climate control system. *tr | |||
| 02/18/2008 | 103000 | 1 | |
| Only cold air blows from the right side vents on my 2000 jeep grand cherokee. this began the end of this past winter. this problem affects the heat vents and the defrost vent, therefore causes a safety hazard, as the right side windshield ices up. from my searches, this appears to be a big problem, effecting many jeep owners. my mechanic at the dealership, said it would be about a grand to fix. he also did not even ask me if i wanted to get it fix, almost like it was too time consuming and did not want me to get it fixed. so, therefore i have not had it fixed yet. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 12/20/2008 | 90000 | 1 | |
| The dual climate control has been not functional due to the fact that my blend door actuator is stock on vent. this has caused me great discomfort and severe safety issues because i can not circulate any warm air in my car or defrost. i sincerely hope jeep does a recall, not only to keep valued customers, but to prevent any serious accidents due to the fact that the defrost is completely disfunctional. *tr | |||
| 10/15/2007 | 120000 | 1 | |
| Recirc door, the driver's blend door, and the passenger's blend door all have too much travel, causing only cold air to come in on passenger or on driver side causing fog build up on the front windshield which prevents drivers vision and could cause a major accident. a known problem by jeep/dodge/chrysler but never had a recall to fix the hazardous and dangerous problem. *tr | |||
| 10/15/2008 | 115000 | 1 | |
| 2000 jeep grand cherokee limited blend doors. *tr | |||
| 06/16/2009 | 60000 | 1 | |
| We own a 2000 jeep grand cherokee laredo. it just started blowing cold air only out of the drivers side vents and hot air out of the passengers side vents. we understand it is a blend door malfunction which is widespread among 1998-2004 jeep grand cherokee owners. we called our local jeep dealer and they estimated it would cost between $800 and $2000 to fix as they would have to pull the entire dash out of the car. this is simply unacceptable for an owner to have to pay all of this money to repair a manufacturing deficit in the original design. about every jeep owner we know has faced this problem. we feel you should demand that jeep recalls all of the jeeps and fix them at their expense. *tr | |||
| 05/15/2006 | 1 | ||
| The ventilation system in my 2000 jeep grand cherokee stopped working completely. it worked for about a year after i bought it and then stopped. now it just blows out cold air even when i have the heat on. i can't afford to have it fixed and i can't fix it my self. it is a constant nuisance. i live in the mountains where it is freezing and i have to drive to work in a freezing car. my defroster doesn't even work! half the time, i am riding around with a fogged up windshield which isn't safe at all. *tr | |||
| 10/31/2008 | 98000 | 1 | |
| 2000 jeep grand cherokee heater quit working and makes it dangerous to drive in cold weather because you can not keep windows defrosted. it is a known problem with this vehicle. *tr | |||
| 12/23/2008 | 50000 | 1 | |
| 2000 jeep grand cherokee. passenger side vents blow extremely cold air, even with the heat turned on. with negative temperatures this past week, this makes driving the vehicle nearly impossible. this is a widespread issue that is a known vehicle flaw and extremely costly to fix. this isn't about comfort, but about safety in winter weather!!! *tr | |||
| 11/01/2008 | 1 | ||
| 2000 jeep grand cherokee - dual control heater blend door malfunctions. no heat on the passenger side. *tr | |||
| 10/26/2007 | 1 | ||
| Blend door gone bad per dealer. *tr | |||
| 11/01/2007 | 1 | ||
| 2000 jeep grand cherokee blender door, which is located in the heater/ air conditioner box. upon looking up this problem, and asking other jeep owners, this seems to be a very common and large problem, as well as costly ($800- $1200) to repair. how could there not possibly be a recall on something as expensive as this to fix. especially when it happens to all of these vehicles in the years between 1999-2004? the electronic dual air control was developed with parts not built to with stand the job it is required to do. *tr | |||
| 09/22/2008 | 100000 | 1 | |
| My 2000 jeep grand cherokee only blows cold air out of the passenger side vents regardless of the temperature setting. it has been doing this for several weeks now. it does not appear that it will ever be corrected. *tr | |||
| 12/14/2006 | 85000 | 1 | |
| Failure of climate control blend doors which results in lack of control over heat or a/c entering passenger compartment. *tr | |||
| 06/08/2008 | 95000 | 1 | |
| My jeep grand cherokee, 2000 model, have a common failure with the blend doors in the ventilation system. this is a well know error on these cars, and happens with every one of them. i have a dual ventilation system that controls each side of the car. *tr | |||
| 04/20/2008 | 150000 | 1 | |
| My blend door that controls my heat and a/c on my 2000 jeep grand cherokee is broken. i've done a lot of research on this problem. there are alot of jeep owners with the same/similar problem. this should totally be a recall and should be fixed by jeep/chrysler. *tr | |||
| 11/14/2006 | 110000 | 2 | 04/10/2000 |
| I own a 2000 jeep grand cherokee limited. the events leading up to the failure of the ventilation system were (1) rapid fogging of front windshield,(2) fogging of front passenger windows,(3) failure of passenger heat while still maintaining driver heat function, and (4) only cold air release on passenger side of jeep. consequently,(1) the windshield and front windows do not defog, and (2) no heat whatsoever comes from the passenger side floor and dashboard ventilation system. to correct this problem, a blend air door is necessary at a cost of approximately $1,400. according to the certified service department at the local jeep dealer and online forums, this has become a very common problem for 2000-2004 jeep grand cherokee limited's with dual zone ventilation systems. given the mileage of the vehicle at the time of 110,000, i thought it a reasonable failure. later i found out this is a very common failure. 14 months later, the heater began having problems again and seemed not to respond to the controls. the shop says it is the blend doors again! i told them they were replaced 14 months earlier and they replied it was a common problem and it seems every service coordinator at this particular dealership had a set of bad blend doors under their desk to show people what the problem is! if this is so common, it seems that chrysler should be doing something about it! 14 months expected lifetime?? $3k in 14 months just to get a heater working? too much! something must be done!! *tr | |||
| 12/20/2007 | 55000 | 1 | |
| I have a 2000 jeep grand cherokee. i have no heat and can't defrost the windows. i took it to a chrysler dealer and they told me the bender boards need to be replaced at a cost of about $1,200/. i did some research and there are a lot of people that are complaining about this issue with jeep. this is obviously a design flaw and should be recalled and fixed by chrysler at no charge to the customer. *tr | |||
| 12/15/2007 | 1 | 9999 | 12/15/2007 |
| When heater is on, my vehicle heater blows only out of the driver side vents. cold air blows out on the passenger side. the vehicle also blows no a/c on the passenger side. *tr | |||
| 11/01/2006 | 46000 | 1 | 07/01/2006 |
| Tl*the contact owns a 2000 jeep grand cherokee. the defroster malfunctioned and the windows frosted. the contact had no visibility. the dealer stated that the blending door heat actuator failed and needed to be replaced. the failure mileage was 46,000 and current mileage was 47,500. | |||
| 11/15/2007 | 1 | 05/01/2002 | |
| The blend air door in not working properly, causing the heater not to work on the passenger side. *tr | |||
| 09/08/2004 | 75000 | 1 | 11/25/2003 |
| I have a 2000 jeep grand cherokee that i purchased in 2003 with only 27k on it and a factory warranty i also purchased a extended bumper to bumper warranty from the jeep dealer when i bought the vehicle at about 75k the vehicle lost all heat on the passenger side it only blows cold air i took the vehicle back to the dealer ship to have it looked at they told me it could of been one of two things either the heater control unit or the blend doors but almost always it is the blend doors, they then told me that it was not covered due to the warranty expired a few months before and that it would cost me over $1000 dollars to fix i have been driving the vehicle all this time with no heat because i can not afford to fix it and it is a major safety hazard as all winter long my car will not defrost, i can only see out a little space in the window when the temp drops to freezing, if i knew back then that this issue is affecting almost every jeep owner out there not a select few i would of acted sooner but as i cant stand it anymore i did some research and found many sites that have hundreds even thousands of people affected by the faulty parts installed by the chrysler corp this type of issue is not supposed to happen when you spend 30+k on a vehicle. *tr | |||
| 08/01/2007 | 1 | ||
| Hvac blend door in jeep grand cherokee failed. *jb | |||
| 11/17/2006 | 148000 | 1000 | 03/14/2002 |
| The blower motor on my jeep grand cherokee limited failed due to a problem with doors in the heating/cooling system. the repair will cost $ 900 - 1,200.00 to repair. there was heat. there was cooling. there was no blowing to send that air into the vehicle compartment. defrosting of windows was slow.the condensation evaporated only after the air moved itself. i can only switch to defrost, a minimal assist in the process. my husbandwas unwilling to drive or be a passenger in this vehicle due to the danger caused by the defrosting problem (we have a home in mn and i will be moving there soon) or during the extremes of temperature during winter and summer. there was a website with a long list of people with the same claim. *ak | |||
| 01/10/2007 | 115500 | 3 | 03/27/2003 |
| I own a 2000 jeep grand cherokee limited with 116,000 miles. the events leading up to the failure of the ventilation system were (1) rapid fogging of front windshield, (2) no defrost on passenger side of windshield, (3) fogging of front passenger windows and windshield,(4) failure of passenger heat while still maintaining driver heat function, and (5) only cold air release on passenger side of jeep. consequently the windsheild and front windows do not defog, and no heat is provided from the passenger side floor and dashboard ventilation system. to correct this problem, a blend door assembly is required at a cost of approximately $1,350 inclusive of 8 hours of labor. according to the certified service department at the local jeep dealer and online forums, this has become a very common problem for 1999-2004 jeep grand cherokees. | |||
| 02/15/2007 | 41000 | 4 | 04/15/2001 |
| Heater or car radio overheated and melted tape in radio. this was the fourth occurrence and now radio will no longer play tapes or can be used for xm radio. talked to service manager at dealership and this has been an ongoing problem. *nm | |||
| 01/11/2007 | 80000 | 1 | 08/25/2000 |
| Defroster on 2000 jeep grand cherokee only blows cold air. ice builds up on windshield reducing visibility. *nm | |||
| 09/08/2005 | 89000 | 1 | 07/22/2002 |
| Blower blend door failure. *nm | |||
| 07/27/2006 | 70000 | 1 | 02/13/2003 |
| Visibility: defroster/defogger system:windshield:blower . *nm | |||
| 01/23/2007 | 30000 | 3 | 08/10/1999 |
| 2000 jeep grand cherokee, this is the third occurance that my heating/cooling system has failed since i purchased my jeep in august of 1999. the latest problem is the blend doors and recirculation doors. the dealer cost to fix was about $900.00. after seven years i would think that chrysler could make a heating/cooling system that would not break every 2.5years. *nm | |||
| 01/10/2007 | 120000 | 1 | 04/15/2003 |
| Heater blows only cold air on the passenger side no matter the temperature setting. *nm | |||
| 11/23/2006 | 75000 | 3 | 03/01/2005 |
| 1) no sign of failure, just happened out of no where 2)no heat from passenger side of vehicle at all, no floor heat, no front vent heat, and most importantly, no windshield defrost heat, causing a lot of fog and poor visibility during these cold months... 3)have not done anything to fix issue, cost of replacement parts and labor is $2000, down time of vehicle is 2 days to fix...a lot of work for a novice like myself. *jb | |||
| 11/15/2006 | 92350 | 1 | |
| Heater does not work on the drivers side, cost to fix is ridiculous and i cannot believe that something this expensive happens so often on this vehicle. i have read dozens of accounts from other wj jeep owners having this problem! *nm | |||
| 12/02/2006 | 58900 | 2 | 10/25/2006 |
| The blend doors have failed 2x. this is extremely dangerous as i no longer have defrost on the front windshield. this costs over $1000 to fix. the blend doors have flaps to control the hot and cold air for the hvac. mine was stuck on cold, and there is no way to defrost my car. i can not afford another $1000. *nm | |||
| 10/01/2006 | 69000 | 1 | 04/01/2006 |
| Dt*: the contact stated the ventilation would not operate on the driver's side disallowing the defroster, heater and air conditioning to operate properly. the vehicle was taken to the service dealer who determined the heater box needed to be replaced to correct the ventilation issue. | |||
| 01/06/2005 | 50000 | 1 | 06/18/2004 |
| Defrost blend door passenger side inop ice on windshield.unable to see thru passenger side windshield | |||
| 05/01/2004 | 5 | 08/19/2003 | |
| I am writing to express my frustration and anger regarding my 2000 grand cherokee. since this past october, i have experienced a myriad of problems which include the following: 1. a broken ventilation deflector which prevents any air from coming through the ventilation. i spent nearly $100.00 to find out that it is a $37.00 part with $500.00 in labor just to install it. i have children in the car, and the summer heat of 100+ degrees is in my mind, dangerous. 2. all of the passenger doors cannot be opened either manually or remotely from the outside or inside. i received an estimate to replace the lock actuators at a staggering cost of $500.00 per lock! the doors cant be opened from the outside or from the inside without systematically unlocking the doors with the remote, then reaching in from the drivers seat to manually unlock them from the inside. it doesnt take a genius to see that this is a huge safety issue if i happen to get in an accident and the passengers (children) are unable to get out of the vehicle. the jeep mechanic said this is a common occurrence with jeeps for quite a while. 3. the driver side mirror broke when my wife was adjusting the angle of the mirror. there is now no tension to hold the mirror in place. all of these problems began 8 months ago and i am more than a little angry about it, especially when none of these items are covered past the 3 year warranty. all tolled, i am looking at spending somewhere in the range of $3000.00 to fix these problems. right now i am extremely unsatisfied customer, and expect some healthy measure of cooperation from jeep.*ak | |||
| 12/17/2003 | 1 | 06/01/2003 | |
| Ventilation system becagn to act irregular and then did not work at all. defrost as well as other vent uses were of no use to the driver during the winter/cold weather here. the dealer tech told me it was a resistor theat melted the harness. tech said he never saw anything like this. they needed to order the parts to fix, meanwhile i am waiting to speak with the salesperson who sold my family this vehicle.*ak | |||
| 09/04/2002 | 1 | 02/01/2000 | |
| Ventilation system stopped working. i was told resistor overheats causing harness and motor to melt. repair is $500.00+ service technician said it happens alot. seems to me resistor needs to be upgraded.*ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 12/14/2009 | 161734 | 1 | |
| Visibility: defroster/defogger system: windshield: blower. *tr | |||
| 12/04/2009 | 133000 | 1 | |
| Visibility:defroster/defogger system:windshield:blower jeep grand cherokee lmt. heater problem. i have a dual control system, that is only heating on the passenger's side. there are several complaints and the cost of repair is outrageous, the part is semi reasonable, but the labor and location makes it extremely costly. this is a danger in terms of visibility and i believe chrysler should fix the problem. several jeep owners are having the same problems, so it appears to be a manufactures defect. *tr | |||
| 09/18/2008 | 1 | ||
| Visibility: defroster/defogger system:windshield:blower i have a 2000 jeep that the defogger does not work properly, and from what i have learned, chrysler has known about this problem for some time and has failed to act on the problem as far as a recall! this is a dangerous issue with most jeeps. this failure occurs everyday due to the fact the blend doors are broken as part of faulty manufacturing. i can't even defrost the windshield due to this problem. i don't mind fixing the problem, but when i learn that chrysler knew of this problem long ago, i think they need to bear some of the burden. thank you. *tr | |||
| 12/15/2007 | 1 | 9999 | 12/15/2007 |
| When heater is on, my vehicle heater blows only out of the driver side vents. cold air blows out on the passenger side. the vehicle also blows no a/c on the passenger side. *tr | |||
| 12/21/2001 | 30000 | 2 | 09/01/2000 |
| Taken to dealer prior to warranty expiration, they could not duplicate problem. after warranty expired, the heater blend door completely failed, causing a lack of heat/defrost - repaired. problem returned 12/2007 vehicle is doing the same thing again, will need repairing. *tr | |||
| 12/20/2007 | 92879 | 1 | 12/18/2007 |
| Passenger side a/c vents started blowing cool air does not warm up at all when heater is cut on. *tr | |||
| 09/08/2004 | 75000 | 1 | 11/25/2003 |
| I have a 2000 jeep grand cherokee that i purchased in 2003 with only 27k on it and a factory warranty i also purchased a extended bumper to bumper warranty from the jeep dealer when i bought the vehicle at about 75k the vehicle lost all heat on the passenger side it only blows cold air i took the vehicle back to the dealer ship to have it looked at they told me it could of been one of two things either the heater control unit or the blend doors but almost always it is the blend doors, they then told me that it was not covered due to the warranty expired a few months before and that it would cost me over $1000 dollars to fix i have been driving the vehicle all this time with no heat because i can not afford to fix it and it is a major safety hazard as all winter long my car will not defrost, i can only see out a little space in the window when the temp drops to freezing, if i knew back then that this issue is affecting almost every jeep owner out there not a select few i would of acted sooner but as i cant stand it anymore i did some research and found many sites that have hundreds even thousands of people affected by the faulty parts installed by the chrysler corp this type of issue is not supposed to happen when you spend 30+k on a vehicle. *tr | |||
| 11/01/2007 | 105000 | 14 | 03/17/2001 |
| The heater is not working. the heater only blows out cold air. from the research i've done, it will cost an estimated $800 to $1200 to fix. the blender door is broken and is a manufacturer defect nothing i have done could have caused this. *tr | |||
| 11/01/2007 | 1 | ||
| My hvac blend doors have broken which will require the dealership to take the entire dash apart to fix a $200 part. the total cost of this is $1500 due to extensive labor. the dealership informed me that this is a common problem with the 1999-2004 jeep grand cherokee models with the dual temperature control settings. *tr | |||
| 10/31/2007 | 101448 | 1 | 03/15/2006 |
| My ac fan had been cutting on and off randomly in my 2000 jeep grand cherokee. i thought at first it may be a bad climate control control panel. a few days later, i smelled electrical burning smell in my car and the fan would not come on at all. today i removed the blower fan, thinking it was bad, but it turns out the blower is fine, the blower control module relay and wiring harness had melted in the dashboard above where the passengers feet would rest. i have taken pictures and will be glad to send them upon request, but i think jeep/chrysler should have to replace this due to the potential fire threat and lack of safety (since the fuse did not blow). i attempted to replace the part through an automotive parts company, but the blower control module will need to be purchased straight from chrysler corp. please call me or email me with any follow up questions you may have. once again, i will also send pictures upon request. thanks! *tr | |||
| 01/13/2007 | 1 | ||
| Hvac system failure on jeep wj. creaking noises frequently heard from underneath dash, load fan noises heard from inside dash. these sounds indicate the start of a blend door failure in the hvac system. i ask you to consider a partial or total recall request to daimler chrysler on behalf of the nhtsa and jeep owners affected by this problem. *jb | |||
| 09/09/2007 | 91000 | 1 | 02/15/2003 |
| Windshield will not defog due to malfunctioning blend door. forced to pull over in heavy rain due to inability to see road. *jb | |||
| 09/10/2006 | 139000 | 1 | 09/30/2000 |
| Unable to control direction of heat/cool to vents. dealer diagnosed blower air door failure . replacement was over $800. i do not have the old parts. *ak | |||
| 05/01/2007 | 127500 | 1 | 09/24/2006 |
| Blend door failure on 2000 jeep grand cherokee. climate controls no longer work, including defrost/defog vents, causing dangerous situations. *ak | |||
| 12/28/2006 | 88000 | 20 | 08/05/2000 |
| Air conditioner/heater blower does not work. seems to be the same blender door problem as hundreds of other people on this website have: http://www.topix.net/forum/autos/jeep-grand-cherokee/tserat48371icob68/p3. *jb | |||
| 03/16/2007 | 1 | 11/11/1999 | |
| After crackling a weird air issues in my jeep the climate control suddenly stopped functioning correctly all together. thiswas going to cost me roughly $1,200 to repair, and i read on the internet that there was more than one incident. after 52,000 miles something called a blend door effect took place. if i knew this before i bought my jeep i would have avoided it like the plague.*ak | |||
| 11/17/2006 | 148000 | 1000 | 03/14/2002 |
| The blower motor on my jeep grand cherokee limited failed due to a problem with doors in the heating/cooling system. the repair will cost $ 900 - 1,200.00 to repair. there was heat. there was cooling. there was no blowing to send that air into the vehicle compartment. defrosting of windows was slow.the condensation evaporated only after the air moved itself. i can only switch to defrost, a minimal assist in the process. my husbandwas unwilling to drive or be a passenger in this vehicle due to the danger caused by the defrosting problem (we have a home in mn and i will be moving there soon) or during the extremes of temperature during winter and summer. there was a website with a long list of people with the same claim. *ak | |||
| 02/17/2007 | 79500 | 1 | 02/17/2000 |
| The climate control system in my 2000 jeep grand cherokee limited does not function properly making visibility hard at times. from the research i've done this seems to be a large problem in these vehicles. they use a blend door system which are prone to break and require thousands of dollars to repair due to extensive dash removal. *jb | |||
| 07/28/2006 | 113000 | 1 | 07/26/2006 |
| The blend and recirculation door assembly in my 2000 jeep grand cherokee limited failed. this leads to a loss of heat and defroster. i live in minnesota so with no defroster this is a huge safety hazard. my windows won't defrost and will suddenly fog up without warning. i can suddenly lose all visibility. *jb | |||
| 10/31/2005 | 1 | 10/11/2004 | |
| Visibility: defroster/defogger system:windshield:blower. *jb | |||
| 11/23/2006 | 75000 | 3 | 03/01/2005 |
| 1) no sign of failure, just happened out of no where 2)no heat from passenger side of vehicle at all, no floor heat, no front vent heat, and most importantly, no windshield defrost heat, causing a lot of fog and poor visibility during these cold months... 3)have not done anything to fix issue, cost of replacement parts and labor is $2000, down time of vehicle is 2 days to fix...a lot of work for a novice like myself. *jb | |||
| 02/01/2004 | 56000 | 2 | 02/18/2003 |
| No heat from passenger side of 2000 grand jeep cherokee. blend door issue. *jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 11/05/2007 | 1 | 05/11/2006 | |
| Cold air blows in through passenger side vents. *tr | |||
| 10/31/2007 | 101448 | 1 | 03/15/2006 |
| My ac fan had been cutting on and off randomly in my 2000 jeep grand cherokee. i thought at first it may be a bad climate control control panel. a few days later, i smelled electrical burning smell in my car and the fan would not come on at all. today i removed the blower fan, thinking it was bad, but it turns out the blower is fine, the blower control module relay and wiring harness had melted in the dashboard above where the passengers feet would rest. i have taken pictures and will be glad to send them upon request, but i think jeep/chrysler should have to replace this due to the potential fire threat and lack of safety (since the fuse did not blow). i attempted to replace the part through an automotive parts company, but the blower control module will need to be purchased straight from chrysler corp. please call me or email me with any follow up questions you may have. once again, i will also send pictures upon request. thanks! *tr | |||
| 08/23/2006 | 95000 | 100 | |
| Climate control not working. blower fails to push air. vent doors fail to move. *tr | |||
| 04/09/2007 | 80500 | 1 | |
| Today while driving the 2000 jeep grand cherokee limited the heater stopped sending warm air to the passenger side defroster and heat outlets, has dual zone controls. i suspected it was a problem with thegateswhich control the amount of warm air to enter the passenger cabin. upon researching the problem on the internet it appeared this was an identified defect affecting many jeep grand cherokee owners. the problem was apparently not correctable without replacing the gatesand actuators. i called the local dealership, and they acknowledge dit is a known problem , and have received a technical service bulletin on the issue. estimated repair cost was $1100 plus. in my opinion manufacturing defects should be covered through a recall and at no expense to the owner. *ak | |||
| 10/01/2006 | 1 | ||
| Blend motor failure ............ have no heat , only a/c ......... dealer wants 700.00 to repair ......... motor is only 70.00 ........... highway robbery .................. *jb | |||
| 11/15/2006 | 48000 | 4 | 05/10/2000 |
| My ventilation system is in the process of failing. i have a loud creating sound coming from underside my dash. when i turn on the system, it doesn't always heat/cool the way it is supposed to. sometimes the heat comes on, sometimes the cool comes on when the other is chosen. sometimes if it's supposed to be on the floor its on the defroster. also, the drivers side seat heater acts up but mostly it doesn't work. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 05/08/2008 | 120000 | 1 | |
| Ventilation system is blowing cold air even with the heat on. *tr | |||
| 12/04/2005 | 50000 | 2 | 07/09/2003 |
| Heat hasn't worked on passenger side of vehicle for 2 years. asked dealer about it and they want over $1000 to repair. just replaced radiator and now heat doesn't work on driver side. if jeep actually checked customer complaint website they know that this problem is rampant around the country and they should recall the vehicle and pay to have this problem fixed. i purchased this vehicle used in 2003. heat stopped working on passenger side by september and i purchased it in july. *tr | |||
| 07/06/2006 | 110000 | 20 | 09/07/2005 |
| Air conditioner (a/c) will put out heat when on full cold and neat will put out cold when on heat mode. air will not blow out vents or defrost but blower motor is working . started acting up last year and still does it. *tr | |||
| 12/17/2004 | 57000 | 10 | 02/21/2004 |
| My 2000 jeep grand cherokee has had a heater problem. it gets so hot that it can burn my fingers. then all of a sudden on the passenger side the heat doesn't work it only blows cold air through the vent and on the floor.*ak also in the trasnmission when you come to a stop you can sometimes feel a loud thump like someone just rear ended you. it happens about 3-4 times a week. | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 08/01/2001 | 1 | 02/01/2001 | |
| I was travelling approximately 55 mph with the sunroof open and all the other windows closed when the rear window imploded inward. there was no evidence of anything hitting the window and there were no other cars or people in the near vicinity. i am wondering if some kind of pressure could have been created that caused the window to implode. it was quite violent when it happened and could have easily caused an accident.*ak | |||
| 09/30/2000 | |||
| Rear tailgate window shattered for unknown reason; dealer notified. please feel free to provide any further details. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 04/14/2008 | 1 | ||
| Passenger side window fell down while driving. will not go up. have not fixed but understand price for fix is around $500. *tr | |||
| 03/10/2008 | 74000 | 1 | 05/10/2005 |
| Power window manufacturers defect could cause severe problems in cold weather. jeep gr cherokee 2000 model/year has a plastic part that crimps and fails in the regulator for the power window assembly. multiple websites reveal the problem is pervasive with jeep owners. *tr | |||
| 02/15/2005 | 70000 | 100 | 06/01/2003 |
| 3 of the four power door locks are not longer working and the doors can not be opened without first unlocking the door with the power lock and then manually unlocking the door with the lock slider. this is a real problem for those in the back seat who can not reach the power lock button, those making it impossible for them to exit the vehicle without help. *tr | |||
| 09/09/2007 | 131025 | 1 | 02/08/2007 |
| Driving down the road in a rain storm and the front passenger window fell into the door. i took the jeep to the dealer and was told the window regulator failed allowing the window to fall. regulator was replaced. *tr | |||
| 08/31/2007 | 109995 | 3 | 04/14/2003 |
| Passenger rear door lock actuator failed; passenger front door window regulator broke and window fell into door while on highway;left brake light fails to light up with new bulb. *jb | |||
| 06/25/2007 | 1 | ||
| 2000 jeep grand cherokee safety recall f25- electric radiator fan customer wants to be reimbursed for damage caused by the fan**cc chrysler would only replace the fan and the motor at their cost and the consumer would have to pay for the radiator and the shroud. the right front power window would not roll down when using the switch. *jb | |||
| 10/21/2006 | 83000 | 14 | 07/10/2000 |
| Just disgusted with the number of repairs i have needed to make to this vehicle. in the last six years the following repairs have been done: brakes replaced 3 times and need to be done again door window motor cooling fan, radiator evaporator coils hood lifters-hood will not stay up drivers door clunks starter compressor leaking axle seals and now i have a cracked head on the engine. the jeep just failed out of the blue. glad i was close to home. this vehicle is a lemon. buy american again--most likely not. are our american vehicles being built with inferior parts? or are they programmed to be obsolete within a few years? *nm | |||
| 06/10/2006 | 53000 | 2 | 03/15/2005 |
| The brake rotors on my 2000 jeep cherokee keep warping. i have heard multiple complaints about this same problem from other jeep owners. i also have a problem with my electric windows failing. once again i have had others tell me the regulators on the windows fail often with the jeeps. *nm | |||
| 05/28/2003 | |||
| When rolling up the power rear windows there will be a gap on the side causing the child finger to get caught. dealer notified. *ak | |||
| 03/22/2002 | 3 | 10/01/2000 | |
| Driver's power window has stopped working 3 times since the vehicle was purchased. two different dealers have only temporarily repaired the problem. | |||
| 01/05/2000 | 1 | 10/28/1999 | |
| Remote entrance key broke. yh | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 05/01/2004 | 5 | 08/19/2003 | |
| I am writing to express my frustration and anger regarding my 2000 grand cherokee. since this past october, i have experienced a myriad of problems which include the following: 1. a broken ventilation deflector which prevents any air from coming through the ventilation. i spent nearly $100.00 to find out that it is a $37.00 part with $500.00 in labor just to install it. i have children in the car, and the summer heat of 100+ degrees is in my mind, dangerous. 2. all of the passenger doors cannot be opened either manually or remotely from the outside or inside. i received an estimate to replace the lock actuators at a staggering cost of $500.00 per lock! the doors cant be opened from the outside or from the inside without systematically unlocking the doors with the remote, then reaching in from the drivers seat to manually unlock them from the inside. it doesnt take a genius to see that this is a huge safety issue if i happen to get in an accident and the passengers (children) are unable to get out of the vehicle. the jeep mechanic said this is a common occurrence with jeeps for quite a while. 3. the driver side mirror broke when my wife was adjusting the angle of the mirror. there is now no tension to hold the mirror in place. all of these problems began 8 months ago and i am more than a little angry about it, especially when none of these items are covered past the 3 year warranty. all tolled, i am looking at spending somewhere in the range of $3000.00 to fix these problems. right now i am extremely unsatisfied customer, and expect some healthy measure of cooperation from jeep.*ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 01/01/2003 | 2 | 11/30/2002 | |
| Problem: brakes when i am traveling approximately 50 mph, and i brake, the car vibrates. i believe that there must be a problem with the rotors. this has been going on for quite awhile, but recently, i learned that this is a problem with many jeeps. also, the mirrors (on the sides of the car) flip back and forth too easily. i had someone look at these, and i was told that the springs are gone. this seems to be shadily made, and there is no good reason why the mirrors should be flipping back and forth. *nm | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 03/16/2003 | 12000 | 1 | 08/01/2000 |
| The rear windshield wipers were defective. the rotors were replaced, there was a gap in the back door which caused the door locks not to work, the door had to be repainted and the steering wheel cover peeled. mr *ts *jb | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - SWITCH/WIRING | |||
| 10/24/2003 | 64000 | 1 | 08/18/2000 |
| I purchased a 2000 jeep grand cherokee laredo in august 2000. yesterday, my transmission failed and would jerk when shifted into reverse. today, i contacted the dealership and was basically told too bad, because my warranty was expired. i asked to speak to the gentleman that sold me the jeep, was placed on hold for several minutes and then transferred to someone else's voice mail. my jeep is 3 years old and has 60,000 miles on it (transmission failure!!!--i've had vehicles for 10 years with no transmission problems and three times as many miles). the business manager stated that she had seen vehicles with 3,000 miles on them fail (better watch out). the estimated cost to fix the transmission $1650. i purchased this vehicle new for reliable transportation and have had problems ever since. i have also had problems with the brakes and had to get the front rotors replaced as they were warped. my back windshield wiper hesitates before starting. it is sometimes hard to start and that has been happening since shortly after purchase. staff at the dealerships are rude and unresponsive when notified of problems. staff at the dealership informed me that repairs on my jeep for a wiring problem would take 3 days, and they ordered the wrong parts and kept my jeep for over 2 weeks (and then i had to take it back the next day due to wiring problems). i also hope chrysler is aware that they have just lost a loyal jeep owner/fan. i will never purchase another jeep and will certainly not recommend it to anyone. i can't wait to get rid of this piece of crap. *la | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 04/05/2000 | 1 | 08/21/2000 | |
| Transmission will automatically with gear while driving.*ak the transmission started jerking between gears 1-2 and 4-3. the sunfoof screeches when closing. the fuel chime light comes on at quarter tank. the overhead computer reads inaccurately. *yh | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 03/19/2001 | 14253 | 8 | 01/29/2000 |
| When the consumer applied the brakes they pulsated, which caused the vehicle experienced extended stopping distance. dealer notified. *ak consumer wouldn't let her 15 yr. old daughter drive the vehicle in fear of the brakes failing, nor would she sell it. the vehicle had been to the mechanic many times and the problem continued to exist. *ph. the rotors and pads were replaced several times. the driver's side door was hard to lock, and the windshield wipers worked intermittently. *jb | |||
| 04/22/2002 | 1 | 08/19/2000 | |
| Consumer states the wiper blades were replaced.*jb | |||
| 06/01/2000 | 3 | 09/03/1999 | |
| Front rotors have been replaced 3 times/ were resurfaced once, and rear rotors were replaced once due to vibration in vehicle.*ak consumer stated that the pcv valve failed, fuel filter failed, and front shocks leaking fluid and replaced front shocks, also the transmission pan was leaking fluid, wiper blades were replaced.*yd | |||
| VISIBILITY/WIPER | |||
| 01/03/2013 | 120000 | 1 | |
| Living in chicago , my jeep has a heater problem , from defective factory blend door that brake inside dash and causes the heater and ac not to work properly and will fog the windshield making this a very unsafe problem. *tr | |||
| 01/03/2013 | 120000 | ||
| Living in chicago , my jeep has a heater problem , from defective factory blend door that brake inside dash and causes the heater and ac not to work properly and will fog the windshield making this a very unsafe problem. | |||
| 04/01/2012 | 135000 | ||
| Tl* the contact owns a 2000 jeep grand cherokee limited. the contact stated that while driving, there was a sudden dropping noise as the heater failed. the vehicle was not taken to dealer or a repair shop for inspection or repairs. the contact stated that the heater blend door actuator failed. the manufacturer was not made aware of the failure. the failure mileage was 135,000. the current mileage was 150,000. | |||
| 04/01/2012 | 135000 | ||
| Tl-the contact owns a 2000 jeep grand cherokee limited. the contact stated that while driving, there was a sudden dropping noise as the heater failed. the vehicle was not taken to dealer or a repair shop for inspection or repairs. the contact stated that the heater blend door actuator failed. the manufacturer was not made aware of the failure. the failure mileage was 135,000. the current mileage was 150,000. kmj | |||
| 04/01/2012 | 135000 | ||
| Tl-the contact owns a 2000 jeep grand cherokee limited. the contact stated while driving, there was a noise, as if something dropped. the heater had stopped working. the vehicle was not taken to dealer or repair shop for inspection or repair. the contact believed the heater blend door actuator failed. the manufacturer was not made aware of the failure. the failure mileage was 135,000. the current mileage was 150,000.yn | |||
| 06/07/2012 | 59750 | ||
| The in-dash heater/ac blend door is malfunctioning causing air flow not to be properly diverted between lower dash vents, dashboard vents and defroster vents. this is creating an unsafe condition whereby the windshield will not clear in rainstorms and will not stay defrosted in winter driving. a search on the internet and along with discussions with a local dealer working with jeeps for many years has led me to understand that this is a long-known and very common defect with jeep grand cherokees. prices to replace this blend door have ranged from $1000 to $1500 due to the fact that this is a very labor intensive replacement. i contact chrysler assistance and they suggested that i contact you to identify this safety concern so that perhaps a technical service bulletin (tsb) could be issued and chrysler would address the defective blend door for consumers experiencing this safety issue. | |||