Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY/WIPER | |||
| 01/03/2013 | 120000 | 1 | |
| Living in chicago , my jeep has a heater problem , from defective factory blend door that brake inside dash and causes the heater and ac not to work properly and will fog the windshield making this a very unsafe problem. *tr | |||
| 01/03/2013 | 120000 | ||
| Living in chicago , my jeep has a heater problem , from defective factory blend door that brake inside dash and causes the heater and ac not to work properly and will fog the windshield making this a very unsafe problem. | |||
| 04/01/2012 | 135000 | ||
| Tl* the contact owns a 2000 jeep grand cherokee limited. the contact stated that while driving, there was a sudden dropping noise as the heater failed. the vehicle was not taken to dealer or a repair shop for inspection or repairs. the contact stated that the heater blend door actuator failed. the manufacturer was not made aware of the failure. the failure mileage was 135,000. the current mileage was 150,000. | |||
| 04/01/2012 | 135000 | ||
| Tl-the contact owns a 2000 jeep grand cherokee limited. the contact stated that while driving, there was a sudden dropping noise as the heater failed. the vehicle was not taken to dealer or a repair shop for inspection or repairs. the contact stated that the heater blend door actuator failed. the manufacturer was not made aware of the failure. the failure mileage was 135,000. the current mileage was 150,000. kmj | |||
| 04/01/2012 | 135000 | ||
| Tl-the contact owns a 2000 jeep grand cherokee limited. the contact stated while driving, there was a noise, as if something dropped. the heater had stopped working. the vehicle was not taken to dealer or repair shop for inspection or repair. the contact believed the heater blend door actuator failed. the manufacturer was not made aware of the failure. the failure mileage was 135,000. the current mileage was 150,000.yn | |||
| 06/07/2012 | 59750 | ||
| The in-dash heater/ac blend door is malfunctioning causing air flow not to be properly diverted between lower dash vents, dashboard vents and defroster vents. this is creating an unsafe condition whereby the windshield will not clear in rainstorms and will not stay defrosted in winter driving. a search on the internet and along with discussions with a local dealer working with jeeps for many years has led me to understand that this is a long-known and very common defect with jeep grand cherokees. prices to replace this blend door have ranged from $1000 to $1500 due to the fact that this is a very labor intensive replacement. i contact chrysler assistance and they suggested that i contact you to identify this safety concern so that perhaps a technical service bulletin (tsb) could be issued and chrysler would address the defective blend door for consumers experiencing this safety issue. | |||