Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
08270009/29/20006092304Subject regarding non-deployed airbag handling procedures. *tt12/04/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
06/13/200962000
 Tl*the contact owns a 2001 jeep grand cherokee. while making a left turn, another vehicle crashed into the front end of the contact's vehicle. the contact was traveling 45 mph at the time of the crash. the air bags failed to deploy, but there were no injuries. the police officer at the scene stated that the air bags should have deployed since the front end was so badly damaged. a report was filed. the contact feels that the vehicle is unsafe because the air bags did not deploy at such high speeds. the current and failure mileages were 62,000.
07/11/20061
 My daughter was driving her 2001 jeep grand cherokee on the freeway going about 65-70 mi/hour. when she tried to change lanes, the car swerved for no reason and crashed into the middle divider. the car has been totaled now. in addition, when she crashed into the divider, the car air bag did not open. i think there was a vehicle defect (either design or manufacture) in the jeep which caused this accident. *nm
12/16/200461000203/01/2001
 1. my 2001 jeep gand cherokee was invovled in a front end wreck which totaled out the vehicle. . neither passenger or driver air bag deployed in this incident. the drivers head hit the steering wheel. the passenger was uninjured. *ak 3. the jeep was towed to hunter chrylser plymouth for an estimate. we were told it was a total loss due to extensive front end damage and the frame was bent. my question to hunter was why did the air bags not deploy? they responded that they don't always come out in a front end accident. it depends on what part of the bumper was hit. i can not understand this when the car was totaled and it was due total front end damage. i believe something in this car malfunctioned. do we have any recourse? we have photos, accident report, and estimate of total.
01/21/200424658204/24/2001
 I was involved in a collision in which i rear ended another vehicle. i was travelling at approximately 40-45 mph. upon impact with the other vehicle neither my seatbelt functioned nor the drivers side airbag deployed. this caused injury to my chest when it hit the stearing wheel.*ak
03/15/2002107/16/2001
 Consumer states vehicle was involved in a frontal collision at 40-45 mph. upon impact the air bags did not deploy causing minor injuries to driver. the manufacturer has been contacted. nlm conusmer states that the abs brakes also failed. *tt
AIR BAGS - FRONTAL
11/18/200665200107/15/2003
 I was in a head on collision that totaled my jeep grand cherokee while i was 30 weeks pregnant. the airbags did not deploy. i spent the weekend in the hospital as a result, and the baby needed to be monitored because i was having contractions. i informed daimler chrysler, they sent a letter with a brochure showing where the point of impact needed to be for the airbags to deploy, stating the car performed as it should have. however, in the brochure, it clearly indicates where the point of impact needed to be for the airbags to deploy, which is the same as where the point of impact was on the jeep. i sent a letter back to daimler chrysler via certified mail indicating this. i have had no response from them, and they will not give any information over the phone. *jb
01/07/200650020112/19/2005
 Dt: the contact stated while traveling 35 mph another vehicle was turning to the right in front of the contacts vehicle. the contacts wife depressed the brake pedal and there were no brakes. the roads were dry. this was a frontal impact, and the air bags did not deploy. the contact sustained injuries. the vehicle was towed to a towing service were it is now parked. the manufacturer was contacted. *ak
03/22/200435000
 While driving 60 mph driver applied the brakes to slow down the speed and consumer lost control, causing the vehicle to role three times. upon impact, the airbag did not deploy. driver sustained minor injuries. *ak see ewr field report 000003l041001fp-sfygrandchero-0101-1424-06005.pdf
05/09/20031
 The vehicle was involved in a frontal collision, and the air bags failed to deploy. *jb
1
 The vehicle was involved in an accident, and the air bags did not deploy.*jb
08/14/2002109/01/2001
 While driving at 35 to 40mph, consumer was involved in a frontal collision and none of the air bags deployed, causing injuries to occupants of vehicle.*ak. *jb
03/08/2002
 Front collision at 20-25 mph, and neither airbag deployed. consumer suffered whiplash, damage to vehicle was $ 8000.00. *ak
12/01/2001105/01/2001
 The vehicle was involved in a head on collison. consumer hit drivers door of other vehicle. air bag did not deploy, consumer sustained a fractureed collar bone and sternum damage. no contact was made with the dealer or manufacturer. *ak
12/21/20011
 During a head-on collision while traveling approximately 40 mph, both frontal air bags failed to deploy. driver received head injuries due to contact with steering column, and was experiencing neck and back pain. vehicle has not been examined to determine reason for failure of the air bags. please provide any additional information / documentation.*ak
08/31/2001312/01/2000
 While traveling at 35 mph another car pulled out in front of consumer's vehicle, and consumer rear ended other vehicle. upon impact, none of the front airbags deployed.*ak one person was injured in the accident. *slc
 Vehicle was involved in a 30-40 mph frontal collision in which driver and passenger air bags did not deploy, cause unknown. please give anny further details.*ak
01/05/2001112/01/2000
 I have 16,000 in damageso far on my jeep and the more they take apart the more they find. i went of the road and hit a tree neither airbag deployed. i have a cut on my face that went all the way through to my teeth,i will have this for the rest of my life. y find. *ak
AIR BAGS - SIDE/WINDOW
06/25/2008600001
 Window regulators in this car have broken twice in less than a year and cost $550 to have repaired. i had one repaired in sept 07. i can't afford this and am driving with plastic on my second window this happened too. the windows just drop as i'm driving at 60mph. *tr