Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0800702 | 03/25/2002 | 634087 | Subject regarding remote keyless entry programming procedures. *slc | 09/27/2002 | |
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
| 0800600REV | 12/29/2000 | 080600 | 618049 | Subject regarding wire splice repairs. *sb | 04/03/2001 |
| 0803800 | 12/08/2000 | 616718 | Subject regarding safety systems - vehicle modifications / repair. *tt | 03/08/2001 | |
| 0803300 | 11/03/2000 | 615684 | Some vehicles may exhibit a fault code in the radio when performing diagnostic using the drb iii. the code reads cold cd. the fault code is not displayed to the customer and is only displayed when performing diagnostics. | 01/28/2001 | |
| 0803600 | 11/17/2000 | 615687 | Subject regarding circuits effected by ignition off draw (iod) fuse. *tt | 01/28/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/03/2012 | 1 | ||
| While attempting to repair both driver's and passenger's seat warmer system that was no longer working, i discovered that the factory installed heated seats had apparently shorted out and caused the foam cushion in each of the seats to catch fire. the wiring had burned a hole approximately 4 inches long and 1-2 inches deep. fortunately, the fire did not spread far within the seat. upon doing an online search, it appears that this is a very common problem. *tr | |||
| 12/03/2012 | |||
| While attempting to repair both driver's and passenger's seat warmer system that was no longer working, i discovered that the factory installed heated seats had apparently shorted out and caused the foam cushion in each of the seats to catch fire. the wiring had burned a hole approximately 4 inches long and 1-2 inches deep. fortunately, the fire did not spread far within the seat. upon doing an online search, it appears that this is a very common problem. | |||
| 09/26/2012 | 107000 | ||
| Tl- the contact owns a 2001 jeep grand cherokee. while stopped at a stop light, the contact noticed a large amount of white smoke emitting from the tail pipe. the temperature gauge reading increased. the vehicle was taken to the dealer for diagnostic testing who stated that the hydraulic fan module would have to be replaced. additionally, the heat would not activate. the technician stated that the blend door would have to be replaced. the blend door was replaced but failed a second time. the vehicle was not further repaired. the approximate failure mileage was 107,000. kmj | |||
| 09/26/2012 | 107000 | ||
| Tl- the contact owns a 2001 jeep grand cherokee. while stopped at a stop light the contact noticed a large amount of white smoke emitting from the tail pipe. the temperature gauge reading increased. the vehicle was taken to the dealer for diagnostic testing. the technician stated the hydraulic fan module would have to be replaced. additionally the heat would not activate. the technician stated the blend door would have to be replaced. the blend door was replaced but failed a second time. the vehicle was not repaired. the approximate failure mileage 107,000. da | |||
| 07/30/2009 | 65000 | 1 | |
| The brake lights, turn signal lights, runninng lights keep blowing. at the same time usually the instrument guages also stop working. this is the 5th time we have had to take to be fixed. this is dangerous for us and other vehicles and is going to cause an accident. they could be working fine and go out between 1 place and another. we have been pulled over by police, had people in other vehicles yell at us and almost been hit while turning left due to lack of working signals and brake lights. this re-ocurring problem needs to be addressed properly. *tr | |||
| 07/30/2009 | 65000 | ||
| The brake lights, turn signal lights, runninng lights keep blowing. at the same time usually the instrument guages also stop working. this is the 5th time we have had to take to be fixed. this is dangerous for us and other vehicles and is going to cause an accident. they could be working fine and go out between 1 place and another. we have been pulled over by police, had people in other vehicles yell at us and almost been hit while turning left due to lack of working signals and brake lights. this re-ocurring problem needs to be addressed properly. | |||
| 03/01/2012 | 70000 | ||
| Dual side heating and air is not working properly on my 2001 jeep grand cherokee. passenger side is ice cold constantly, while my driver's side is working properly for now, but for how much longer? after a lot of reading of other articles, there should most absolutely be a recall, especially if i have to pay that kind of money to get it fixed, then i should be reimbursed. | |||
| 09/19/2011 | 82000 | ||
| The plug and wiring to the blower motor on many jeep vehicals is burning up. i do not believe the plug or the wires, including the tabs the plug connects to, are heavy enough to carry the load of the blower. it is fused at 40amps. | |||
| 09/11/2001 | 9900 | ||
| 2001 jeep cherokee over heated seat driver side burn out .......replaced , under warranty, with defective part, same issue recurring burning coil.....also, back up lites don t work ........replaced under warranty, with ....defective ...same reoccurring ...told no longer under warranty and my problem...$500 plus $1300...for identical repair as warranty work already done and replaced with same defective parts... ...dates and milage when authorized jeep dealers did work or denied warranty on same issues is recorded and on file, and estimated by me at this time...but recorded....by dealers, and in my file | |||
| 07/05/2011 | 80500 | ||
| Tl- the contact owns a 2001 jeep grand cherokee. while driving approximately 5 mph the vehicle suddenly stalled. the contact was able to drive onto the shoulder without incident. the vehicle was towed to the dealer. the technicians were unable to duplicate or diagnose the failure. the failure continued to occur. the vehicle was taken to the dealer three times. the vehicle was not repaired. the approximate failure mileage was 80,500. rvk | |||
| 07/05/2011 | 80500 | ||
| Tl- the contact owns a 2001 jeep grand cherokee. while driving at approximately 5 mph the vehicle suddenly stalled. the contact was able to pull off to the shoulder of the road. the vehicle was towed to the dealer. the technicians were unable to duplicate or diagnose the failure. the failure continued. the vehicle was taken to the dealer three different times. the vehicle was not repaired. the approximate failure mileage was 80,500. ds | |||
| 09/05/2010 | 121000 | ||
| Tl-the contact owns a 2001 jeep grand cherokee. while driving approximately 35 mph the driver's seat became very warm. he stated by the seat becoming hot it caused the fuse to trip. the failure started two months ago. the seat warmer no longer works. the vehicle has not been taken to an authorized dealer or mechanic for the failure. he referenced recall nhtsa campaign id number: 09v117000, seats:front assembly:seat heater/cooler and was advised by the manufacture that his vehicle was not part of the recall. the approximate failure mileage was 121,000 and the approximate current mileage was 127,000. vwb | |||
| 10/25/2010 | 148000 | ||
| The left rear brake light does not work when the headlights are on. there is an issue with one of the contacts in the brake light assembly. this has been an ongoing issue and has occurred multiple times. you have to bend the contact back out so it makes contact again. | |||
| 01/06/2010 | |||
| The car overheated and you can hear the boiled coolant flushing back into the reservoir and pouring out through the drain. this i found out was caused due to the malfunctioning or rather electrical shorting of the ecm (engine control module) located in the hood near the firewall behind the coolant reservoir. this causes a failure in the electrical system so the fan that is supposed to kick on when you turn on the air fails to start. i also recently replaced my inline-6 due to a crack in the engine block causing the coolant to flow and mix with the oil therefore, resulting in low levels or coolant in the reserve and the radiator. it also causes the oil level to increase drastically. | |||
| 06/17/2009 | 65000 | ||
| Tl* the contact owns a 2001 jeep grand cherokee. while driving approximately between 25 and 30 mph on normal road conditions. the entire warning light indicator illuminated on the instrument panel. suddenly, the complete electrical system failed to function. the driver pulled over to the side of the road. the vehicle resumed normal operation after a delay of fifteen seconds. the failure occurred intermittently. in addition, the activation of the windshield wipers also resulted in the engine stalling. previously, the vehicle was taken to an independent mechanic on three separate occasions for the identical failures and the technician was unable to duplicate the failures. the vehicle was repaired for the malfunctions when the complaint was filed. the failure mileage was 65,000. updated 03/12/10. *lj | |||
| 02/12/2007 | 3 | ||
| As has been published in two other postings i see, my left tail light would work well, until i depressed the brakes, then it would go out. i had the bulb replaced 2 or 3 times, then took it to the local dealer today. $190 later, it is supposed to be repaired. we'll see...*jb | |||
| 08/01/2005 | 28000 | 2 | 11/01/2000 |
| Tl*- the contact stated that this 2001 jeep grand cherokee had a failure in the blower motor control module. the contact stated that he had the blower motor control module replaced 2 years ago. the contact stated that while driving at 20 mph this vehicle compartment filled with smoke. he contacted the dealership and was told that therewas a large number of vehicles with the same problem, and they could not get the part in fast enough to make all of the repairs. the dealership informed the contact that they had 15 back orders for the blower motor control modules. the contact would like nhtsa to be aware of this problem.*ak the consumer stated there was a minor fire. updated 03/15/07. *jb | |||
| 10/11/2006 | 73000 | 2 | 02/01/2004 |
| Air only blows one speed only at constant speed when accelerating and cuts off when braking. the air only blows hot air and the temp can not be changed. the air/heat started to not work correctly on the passenger side first then reached the drivers side. there is loud creaking noises coming from the dash when the unit is turned on or when the car is cut off. it can even be heard outside of the vehicle. *nm | |||
| 06/12/2006 | 37800 | 3 | 05/08/2005 |
| Window front mechanism left side and right side broke twice on 3 jeeps that i owned all 2001. window did not go up on 3 separate occasions had to change the mechanism. miles varied but all 3 where 2001 jeeps grand cherokee. last incident noted on date you are asking. *jb | |||
| 05/01/2006 | 37800 | 3 | 05/01/2001 |
| Dt*: the contact stated while driving at night the headlights would not turn off, the battery was disconnected so the headlight would go off. second, the car is not in park light illuminated on the overhead console while driving 45 mph. third, the antilock brakes vibrated while coming to a complete stop at a red light causing the vehicle to accelerate. the vehicle hit another vehicle from behind however no one was injured. a police report was filed at the scene. the vehicle sustained frontal damage and was driven home. the dealership inspected the vehicle but was unable to determine the problems. the manufacturer was alerted. updated 6/23/2006 - *nm | |||
| 04/27/2005 | 2 | ||
| I have a 2001 jeep grand cherokee that i purchased new. within the last month i have had two power window failures. this car is primarily driven by my wife and has only opened and closed the windows on occassions. this appears to be a defect in the power window mechanism. | |||
| 01/07/2002 | 40000 | 6 | 09/10/2001 |
| I have owned a jeep for 3 years. since i have purchased the jeep i have had nothing but problems. the rotors went bad, the steering manifold went bad, the engine went bad, and the motor in the window went bad and broke. now i have replaced my left rear brake light six or seven times. it slowly started to fade out, and now the entire light goes out at night when our lights are turned on and we have to depress the brake. it is also barely noticeable during the day. we thought we had a faulty wire, but when we took it to a shop to have them look at it, they said that in every jeep that has been brought in with the same problem has been the entire light and casing. the bulb gets too hot and warps the casing that holds the light. so the light no longer touches the casing and will no longer work. they told us also that our right rear light is warping also, so both of them need to be replaced. shouldn't this be a recall, since it is happening to so many jeeps. and shouldn't it be a recall since they have a rebuilt one knowing the old ones are no good? i don't like it , i don't like knowing my tail lights are getting so hot that it is melting the casing. could you please let me know about this! *jb | |||
| 12/01/2003 | 3 | ||
| Consumer complained about electrical problems. air conditioner regulator and fan stopped working. also, consumer had to replace both driver's side and passenger's side window switch regulator.*ak | |||
| 3 | |||
| Consumer states the vehicle has experienced periodic electrical problems, about 3 weeks after picking up the vehicle, the radio stopped working and the air conditioner went from cold air to ambient air temperature, about 15 minutes after hitting several bumps both were working again, this is since happened 3 times, on the last occasion, consumer had pulled into the driveway with his foot on the brake when all of a sudden the vehicle lunged foward without the accelerator being pushed and struck the garage door, consumer believes there is a serious problem within the electrical system.*jb | |||
| 11/01/2001 | 09/01/2001 | ||
| Purchased the jeep in september-1st incident occurred sept 30-engine cut off. trouble light indicated no oil. took jeep into dealer i was told it was a lose electrical switch. 2nd incident jeep had a sizzling sound from engine area like air escaping from valve or manifest. the brakes had a clicking sound when pressed. took in for repair to dealer. the dealer-prebul jeep replaces the gear box without informing me of the recall. i was not informed of a recall when i purchased the jeep. now the engine sounds like a race car, car shakes when idle,when changing gears sound is harsh like something is tearing, and the brakes click. i was told by prebul repair that there was no problems now and all the jeeps sound like that. the jeep now drives very rough. i have owned a jeep previously and it never sound like this one.*ak | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 04/05/2008 | 2 | 01/02/2007 | |
| Front passenger side window fell in jan 2008 had repair shop pull window back up - they had replaced many jeep regulators; left passenger side window fell apr 2008 had friend wire it up in place because couldn't afford part/repair. *tr | |||
| 11/09/2005 | 24000 | 6 | 06/26/2005 |
| 1. window regulator faulty: 1st incident occurred 9/2003 at 40,000 mi; driver window fell down due to faulty window regulator. although warranty had expired, manufacture replaced, charged me $50 deductible. 2nd incident occurred 11/05 at 79,700 mi.; front passing window, it fell down due to faulty window regulator. dealer stated known problem, as did daimler chrysler, but told me i would have to file a complaint with nhtsa. was told that is what extended warranty is for. (they apparently do not back their product and are not quick to resolve known defects.) 2. 12/2004 transmission problems (clutch ring): car would not go in reverse; shifting rough. was told known problem and was told i was lucky that it wasn't the whole transmission. repairs approximately $600. 3. brake problems: warped rotors/calipers/pads replaced at 24,000. i am currently on 3rd set of brakes (just now have 80,000 mi on car). last set did not last a year. premature warping, squeaking brakes, rattling car, steering wheel, just like the other complaints listed at nhtsa. have had a few near accidents due to the shaking. replaced at my expense except for the 24,000 mi job. 4. emissions code on check engine light: due to faulty gas cap. dealer charged me $100 for the diagnostics, and almost 18 for a gas cap. i have never heard of such a think, and feel it is something the mfg should be responsible for since it is an environmental issue. again, was told i was lucky that it was only a gas cap?? why should i feel lucky when i spend $28,000 for a car that has known issues with the model and the mfg acts as if they didn't care, and tells me i should pay $2500 for an extended warranty. no, they should fix the known problems. we pay that much under the misconception that they stand by their product. as a result, i have problems with tires wearing out sooner than they should and front end alignment issues. *jb | |||
| 06/21/2004 | 63000 | 2 | 10/26/2001 |
| One month ago my window regulator broke with no warning . i had it repaired for 360.00 dollars. today i get in my jeep and the drivers side window regulator is broken. i feel it has to be some defect in the regulator for both front doors to go bad a month apart.*ak | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 03/05/2002 | |||
| While driving at night or day,dashboard lights go out/ loses power in vehicle/ unable to wind window down/ open doors, and headlights go out. dealer contacted, cannot fix problem. *ak | |||
| 07/31/2001 | 1 | 04/01/2001 | |
| Wiring problem causing multiple shortages. *ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 12/11/2009 | 155000 | 1 | |
| I own a 2001 jeep grand cherokee. on friday 2/11/09 i had to call aaa auto service. the ignition on the car locked up. the auto mechanic. that they sent out got out of the truck with a rubber hammer and walked over to my car and hit the ignition a couple of times and it came unlock. he said that they get a couple of calls a week about this problem. i took it to a dealer and they told me they had to replace the ignition in cars 3 or 4 times a month. i called chrysler and tried to tell them about the problem and they were no help. so i'm reporting the problem to you to try to get some help. *tr the consumer stated he filed a complaint in december 2009 and would like to know if the problem was investigated, and if so what was the outcome.? updated 03/23/10.*jb | |||
| 03/05/2002 | |||
| While driving at night or day,dashboard lights go out/ loses power in vehicle/ unable to wind window down/ open doors, and headlights go out. dealer contacted, cannot fix problem. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 06/02/2004 | 3 | ||
| While starting the vehicle key would not turn. after trying numerous times consumer was able to start the vehicle. consumer contacted the dealer, and was informed that ignition switch needed to be replaced. *ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 01/18/2007 | 50000 | 1 | 01/01/2002 |
| Tl* - the heater and a/c are not working in the contact's 2001 jeep grand cherokee. the contact called the dealer ( all star dodge in amarillo, tx) to set up appointment for repair. the dealer stated that the vehicle's failure is due to the wiring harness melting which created a short circuit in the resonator. dealer explained that they would need to replace the wiring harness and resonator. the dealer called the parts warehouse in dallas, tx and they stated that there is a back order for the part that can take a few weeks before they get the part. the contact is concerned that the vehicle may catch on fire due to the failure. *nm | |||
| 09/24/2003 | 2 | ||
| First the front passenger side window went out and would not roll up, they replaced the window relay, then not even a month later the driver side window did the same thing. after my dad took it apart the relay he found that was not the motor at all but the bosch gear & cable were defective, and probably from the beginning because the very start of the cable was totally pinched and caused the whole cable to get bond. *la | |||
| 08/21/2001 | 1 | ||
| While motor was still running consumer got out and opened gate. vehicle started moving in reverse while in park.consumer shifted to drive and vehicle was still moving in reverse. then, shifted vehicle into park with foot on brake, cut vehicle off twice, and it kept going in reverse. second time, upon starting vehicle, it wouldn't start up. had to be towed to dealer. tow truck driver pointed out that electrical wires were burned, and plug beneath when it was towed first time, was gone. vehicle at dealership.*ak | |||
| 06/29/2001 | |||
| While driving 70 mph engine stalled, no prior notice. consumer unable to start vehicle. had to be towed to dealer. dealer stated problem was with electrical system and replaced cam sensor. mileage at the time was 591. *ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 10/01/2004 | 999 | 09/04/2004 | |
| The engine revved at a very high rpms when starting. when changing gears it made a loud clung sound and wanted to lunge into that direction. the vehicle has never shifted properly between gears. it was almost like it was slipping, and then finding the right gear. it was not a smooth transmission either. since i purchased the vehicle a little over 1-1/2 years ago the car has been in the shop more than 15 times. the dealers could not find the cause of the problem. i had to replace a transmission sensor, 02 sensor, sun roof, rear end, and cd player. the heater blend door had to be replaced , which didn't sound expensive, but the fix was to remove the entire heater plenum and replace the broken door, stop and drive assembly. cost $890.00. *ak | |||
| 12/14/2002 | 25000 | ||
| While driving, the electronic system shut down causing vehicle to stop in moving traffic. dealer contacted. please provide additional information. ts | |||