Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 2400701 | 05/18/2001 | 620070 | A customer may experience coler or warmer than desired air temperatures coming from the vehicle hvac system vents. this change in air temperature may occur gradually over time and only on vehicles equipped with the automatic zone control | 07/11/2001 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 2400104 | 01/20/2004 | 10005603 | New hvac sub-assembly replaces blend or recirc door components. *tt | 03/05/2004 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 2301502 | 04/01/2002 | 2302701 | 634077 | Subject regarding outside rearview mirror glass replacement. *slc | 09/27/2002 |
| 2302701 | 09/21/2001 | 2303400 | 625650 | Subject regarding outside rearview mirror glass replacement. *tt | 11/30/2001 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 03/01/2012 | 70000 | ||
| Dual side heating and air is not working properly on my 2001 jeep grand cherokee. passenger side is ice cold constantly, while my driver's side is working properly for now, but for how much longer? after a lot of reading of other articles, there should most absolutely be a recall, especially if i have to pay that kind of money to get it fixed, then i should be reimbursed. | |||
| 12/20/2010 | 96000 | ||
| Tl* the contact owns a 2001 jeep grand cherokee limited. the contact was driving 60 mph when the front driver side seat warmer became excessively hot. the vehicle was taken to the dealer where the dealer confirmed that the heater switch had burned out the heating core. the contact also stated that the vent doors failed to open, causing the heating and air conditioning units to fail. the vehicle was taken to the dealer again where the failure was confirmed. the manufacturer was contacted and they advised that vin did not qualify for a repairs under nhtsa campaign id number:09v117000 (seats:front assembly:seat heater/cooler). the vehicle was not repaired. the failure and the current mileages were 96,000. | |||
| 12/20/2010 | 96000 | ||
| Tl- the contact owns a 2001 jeep grand cherokee limited. the contact was driving 60 mph when the front driver side seat warmer became excessively hot. the vehicle was taken to the dealer where the dealer confirmed that the heater switch had burned out the heating core. the contact also stated that the vent doors failed to open, causing the heating and air conditioning units to fail. the vehicle was taken to the dealer again where the failure was confirmed. the manufacturer was contacted and they advised that vin did not qualify for a repairs under nhtsa campaign id number:09v117000 (seats:front assembly:seat heater/cooler). the vehicle was not repaired. the failure and the current mileages were 96,000. kmj | |||
| 07/06/2011 | 107000 | ||
| Tl- the contact owns a 2001 jeep grand cherokee. the contact stated three out of the four windows regulator dropped back down in the doors. the vehicle was taken to the dealer who repaired the vehicle at the cost of $400 for each window. the manufacturer was contacted who referred her to contact nhtsa and file a complaint. there are also no recalls for these repairs. the failure mileage was 107,000. mw | |||
| 06/02/2011 | 85000 | ||
| Visibility: defroster/defogger system: windshield: blower for 2001 jeep grand cherokee limited. dual climate controls are inoperable and cold air is constantly blowing on my windshield interior, causing it to fog up, limiting my visibility considerably. | |||
| 07/15/2009 | 85000 | ||
| Power windows-front passenger side regulator failed ~july '09 getting back in the car from church put the window up heard loud snap and window dropped, had to stop window from falling into door panel by holding it all the way home until we could figure out what to do-taped it up. driver side window started out as a motor failing in jan '11 and when i went to get my oil changed asked them not to put window down because of that (didn't want it to get stuck in down position), window got put down and that was the start of the end. by feb '11 the window had failed no snaps but will slide down if not held up with something. now both of my windows are done for and being held up with tape, can't afford dealership pricing to fix. passenger window went at ~85,000 miles went to dealership for pricing to fix ~$300/window + labor @ $90/hr driver window went at ~160,000 miles have been looking for parts online and in junk yards... if the windows are not pushed up all the way and taped securely they will leak from the rain or wind will get in and cause the truck to be uncontrollable! i didn't realize that there were so many problems with the windows, thought it was a freak thing apparently not. | |||
| 10/07/2010 | 115000 | ||
| Blend air door failure | |||
| 06/14/2009 | 145000 | ||
| The failure of the blendor motor has left our jeep without a winkshield defoster/defogger. it only blows cold air and does not clear leaving visibility at zero. it doesn't work at all and now it is dangerous for myself and family to drive in our family car. nothing has been done to correct the problem because the dealership said it would be an $800-$1500 repair not covered by extended warranty that we purchased. | |||
| 08/15/2005 | 100000 | ||
| Approximately 5 years ago, the heat stopped working on the passenger side of my 2001 jeep grand cherokee. then last year, the heat and a/c stopped working completely. this makes for very dangerous driving conditions as visibilty is greatly reduced at times. its too costly for me to repair myself. it appears that this is a problem for most of these vehicles and i can't understand why something hasn't been done about it. also, the passenger side seat heating element stopped working after it apparently shorted out, luckily, no fire occurred. and the hydraulics through out the vehicle have stopped working and i noticed this when first the hood came down on my head and then the rear window! i've also had to replace the engine and it was due to problems with the coolant/hydraulic fan...at a price tag of $4000.00... | |||
| 12/01/2009 | 118000 | ||
| Only cold air comes out on passenger side, unable to defrost windshield in winter. repair cost $1,000 + | |||
| 02/10/2009 | 113000 | 1 | |
| Rear brake and safety lights on 2001 jeep keep not working flaw in workmanship and construction of assembly. driver seat coming lose at base brackets that slid the seat back and forward. window lifts break constantly. blower door brakes ceasing defrost and windows fog during cold days. *tr | |||
| 06/20/2009 | 98000 | 1 | |
| 2001 jeep grand cherokee limited v8 blend door is broken. this effect the ability for my jeep to heat cool and defrost properly. it seems to be a design flaw considering the amount of instances i have run across. *tr | |||
| 12/05/2009 | 76500 | 1 | |
| Heat only works on driver side. cold air from passenger side. my mechanic the a/c blend door is probably stuck. i have been told they would have to pull the dash to fix the problem. a year ago the heater core was replaced requiring the need to pull the dash. the labor for that alone was $900. my mechanic told me that both of these problems have service bulletins issued for the jeep & the dodge durango. i believe the manufacturer should be responsible for the repair costs. these are so common, that the parts needed to fix the blend door are not even available. with the below 0 temperatures we are having this winter i can't go very far without freezing! *tr | |||
| 12/28/2009 | 65000 | 1 | |
| Wife and son required to find alternate vehicle. the right hand side of heater on 2001 jeep grand cherokee limited failed. no defrost to clear windows and frigid air being blown onto passenger. i would like to have you investigate the (i believe unconscionable) number of complaints of the failure of the blend doors on 1999 to 2004 jeeps. it is a design failure that is the result of a piece of plastic breaking in an inaccessible location under the dash. the car is rendered dangerous with no way to clear windshield and driver/passengers unable to get inside temperature to a tolerable level. the repair for the approximately $180 part costs $1200 from the dealer and $900 to $1000 from independent repair shops. *tr | |||
| 11/27/2009 | 48000 | 1 | |
| 2001 grand jeep cherokee limited edition blend doors and recirc door all broken at 48k miles. poor design of the parts (plastic) caused the failures. *tr | |||
| 10/12/2009 | 54000 | 1 | |
| 2001 jeep grand cherokee dual climate control heater and defrost only works on one side of vehicle. the dealer says it will cost $1200.00 to diagnose and repair the blend doors on the system. with no heat for defrost on one side of the vehicle this could be a potential extreme hazard for visibility. *tr | |||
| 11/14/2009 | 146000 | 1 | |
| No defrost in 2001 jeep grand cherokee - no heat either. but lack of defrost is a safety issue. *tr | |||
| 11/27/2007 | 66000 | 1 | |
| The failure im having is with the blend doors, from personal experience driving in cold climates your defrost blows cold air onto the windshield making it extremely unsafe to drive the vehicle in cold climates, i was fortunate enough that i didn't wreck or hit anybody else on the road, in my honest opinion this is a serious safety issue, if you think it isn't a problem mr.chrysler i will personal drive to corporate h.q. and hand you the keys and see for yourself,better yet why don't you put your family in the vehicle and go for a ride,and then you be the judge if this is a safety issue ...my guess is you probably will. *tr | |||
| 10/10/2003 | 45000 | 1 | |
| 2001 grand cherokee ltd does not have heat and a/c does not get as cold as my other cars and trucks. dealer inspected and told me that jeep knows of problem defect with materials and design of blend doors and apparatus. dealer wants $1900 to correct. local a/c shop did poor job for $1000. would like jeep to re-imburse. *tr | |||
| 10/01/2008 | 150000 | 1 | |
| 2001 jeep grand cherokee: no heat. *tr | |||
| 11/15/2008 | 75000 | 1 | |
| The blend doors on my jeep do not work. this is an extremely wide spread problem for jeep grand cherokee's. both a dealer mechanic, and an independent mechanic have told me the that almost all grand cherokees will experience this problem. there should be a recall issued - it is simply a design flaw. unfortunately, there is no specific complaint choice on this form for heating, so people are classifying this as either visibility issues or engine cooling issues. hopefully someone at nhtsa will find the common thread of defective blend doors - and no heat. *tr | |||
| 01/01/2009 | 1 | ||
| I don't have an approximate date on the failure. it did just start recently. my 2001 jeep grand cherokee has no heat on the drivers side. this is due to faulty blend doors and recirc doors (after extensive research, i have found this is a very common problem on wj jeeps. on my ride home tonight (below freezing weather), i became very hypothermic. even after hot shower, i am still suffering effects. also, on a previous occasion, my front window formed ice, and had to pull over. there was no heat on defrost. didn't help that it was dark at 0500, and snowing quite hard. chrysler knows about this problem, but brush it aside as merely a comfort issue. i guess that is an easy statement to make from a warm office and not in an actual car with this problem in rural montana in one of our hardest winters. *tr | |||
| 01/02/2009 | 170000 | 1 | |
| My 2001 jeep grand cherokee blows only cold air on drivers side. currently we are in below freezing conditions in montana. apparently, after looking this up on the internet, this is a common problem with this vehicle, for which the jeep dealer will charge upwards of a thousand dollars. from my research this is a very common failure in wj jeeps. since my teeth were chattering, and body shaking, i would say i was severely hypothermia. not a good time of year for heat to go out because of very bad engineering. i wouldn't even mind paying a little money, but it costs a fortune because they have to pull the entire dashboard out to fix it. and they want a bailout package? *tr | |||
| 09/17/2008 | 105000 | 1 | |
| The heat does not work to control the defrost. when there is no frost it is hard to see out of the windshield. people say the blend doors are bad in the ac/heater box. *tr | |||
| 01/01/2007 | 89000 | 1 | |
| Research has shown all 1999-2004 jeep grand cherokees with electronic dual climate controls will eventually require major repair in order to cure hot air/cold air blowing from vents when they're not set to do so. the cost to repair this issue, which has been known to pop up again after another 50k miles after repair, is generally $800-$1500 from a dealership. should you opt to do this repair yourself, the entire dashboard will need to be removed, quite the arduous process, and parts are approximately >$300. *tr | |||
| 12/18/2008 | 98000 | 1 | |
| 2001 jeep cherokee no heat on the passenger side, blows cold air, no heat. *tr | |||
| 12/04/2008 | 95000 | 1 | |
| Passenger window has fallen down on my 2001 jeep gc for no reason. *tr | |||
| 11/07/2008 | 1 | ||
| The blend doors on my jeep are defective, which affects the ability of the defrost/defogger system. *tr | |||
| 09/20/2008 | 90000 | 1 | |
| Tl*the contact owns a 2001 jeep grand cherokee. when the contact started the vehicle, there was no heat coming from the vents located underneath the dashboard. the plastic vent doors are inoperable; therefore, cold air enters from the outside and freezes the windshield. the dealer stated that the repair would cost $1,800. the contact was informed that the failures were very common with his type of vehicle. in addition, snow and ice on the windshield will not melt due to the lack of heat coming from the vent underneath the dashboard. the failure mileage was 90,000. updated 04-23-09 *bf updated 04/30/09.*jb | |||
| 11/11/2008 | 113200 | 1 | |
| My 2001 jeep grand cherokee has the hvac blend door problem. it blows nothing but cold air and i could not defrost or see out of the windshield while driving. i am sure this will result in death, injury, or property damage, as i do not have the $1500.00 to repair and winter is here. a safety recall needs to be put into effect on these vehicles. *tr | |||
| 10/18/2008 | 80000 | 1 | |
| 1. events leading up to failure: windows fail to defrost and defog. 2. the vehicle does not have any heat or heated defrost on the driver's side. 3. dealer wants $1,200 to fix the problem. *tr | |||
| 10/08/2008 | 125321 | 1 | |
| The passenger window just fell down while driving on the tollway at 65mph. this is the second window failure that i have had on this vehicle. it is a 400. to 500. dollar repair and a recall should have already been issued for this common problem with the jeep/chrysler products. *tr | |||
| 10/07/2008 | 160000 | 1 | |
| Visibility: defroster/defogger system:windshield:blower the blend doors on the 2001 grand cherokee limited break causing a no heat condition which will not defrost the windshield in the winter causing poor visibility. *tr | |||
| 10/07/2008 | 92000 | 1 | |
| Hvac system broke down, blend door doesn't work anymore, hot/cold air cannot be controlled, defrost function no more in work. *tr | |||
| 01/08/2007 | 89000 | 1 | |
| The windshield defogger-defroster and climate control system are faulty . he electronic heat controller has been replaced in the 2001 jeep grand cherokee limited on 2 previous occasions and the fault still occurs. the flow doors of the heating system are sticking open and preventing warm air from entering the defroster ducts or the cabin heating ducts. the vehicle often frosts over the windshield and side windows while driving and can not be safely cleared. i have taken the vehicle to the jeep dealership for repairs twice while under the factory warranty and once after it expired. the cost of the repair is over $1,000. a manufacturers safety recall is in order to repair this defect. *tr | |||
| 09/01/2008 | 50000 | 1 | |
| Blend doors broken.... only heat from one side! *tr | |||
| 04/14/2008 | 1 | ||
| Heat does not work on my 2001 jeep gran cherokee. seems to be a very common problem with an extremely expensive fix($1300)!!! *tr | |||
| 06/15/2007 | 79000 | 1 | |
| A/c blend air door problem. high cost of repair. *tr | |||
| 12/22/2007 | 50000 | 1 | |
| I cannot see the road because my defogger is broken. this is a common problem on these vehicles. *tr | |||
| 01/01/2008 | 57000 | 1 | |
| Less than 60,000 miles on my 2001 jeep grand cherokee limited and the blend door actuator & recirc. door have to be replaced at over $1,000.00. not covered by the extended warranty i purchased at the selling dealer 14 months ago for $2,784.00. (avondle chrysler jeep, avondale az). *tr | |||
| 01/28/2005 | 68000 | 1 | |
| Heat and air system dual climate control, blower stops working will not defog windows. *tr | |||
| 02/25/2008 | 65000 | 1 | |
| Blend doors in the heating system will no longer function creating a safety issue due to the defroster not working in the morning. i have had this replaced once already and it is malfunctioning once again. *tr | |||
| 11/17/2004 | 50514 | 1 | 05/26/2004 |
| There is an ongoing problem with jeep grand cherokee a/c blend doors from 1998 through 2005. there is a tsb issued for this problem, but it is not warranty covered after the original 36000 mile warranty. per the tsb, the blend door assembly is poorly designed in that there is not range of travel stop on the actuator motor, causing the plastic shaft to absorb all the motor torque, eventually breaking the shaft. the problem is this is a design flaw which should be recalled. i had to spend 900 dollars to get mine fixed because the labor required to pull the dash. this problem exists over several model years of this vehicle per the tsb, and is fairly common. i feel the manufacturer should be required to recall these vehicles for repair. if the blend door breaks, there is cold air only, no heat, making winter driving potentially dangerous due to no defrost. *jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 01/07/2013 | 70000 | 1 | |
| Passenger side warm air flow from heater stopped. only cold air blows out. driver side is operating fine. evidently the air blend door has failed. this appears to be a chronic problem with this jeep vintage. i do not understand why a recall has never been issued for this common design failure. the fix is very expensive and involves removing the whole dash. however, mopar even makes a repair kit for this issue kit #k6855685ab, that does not involve removing the dash. jeep should be forced to recall these vehicles and correct their design flaw. *tr | |||
| 12/17/2009 | 121000 | 1 | |
| I own a 2001 jeep grand cherokee and the blend doors and heat do not work. i cannot believe how many people have this issue and how poor this product it. we must have some relieve for this issue. *tr | |||
| 09/20/2009 | 1 | ||
| 2001 jeep grand cherokee blend door. *tr | |||
| 09/16/2009 | 130000 | 1 | |
| I own a 2001 jeep grand cherokee limited and though the blower motor works the dual heater/ blend doors stopped working. it was a cool night in michigan and the windshield quickly fogged up with no luck of clearing up because of the malfunction. i immediately rolled the window down and had to drive home with my head sticking out of the window to see. also the next morning on a sunny day the same event happened with the windows fogged and sun directly shining on me i could not even see one thing. a person could wipe the inside of the windows off with little improvement of visibility. i had to immediately pull the vehicle over for fear of hitting someone or another car discontinued driving it. this is such a dangerous failure. i discussed it with an automotive engineer and was told it is defective part in engineering by chrysler. because of the safety issue here should not this be recalled! even though i replied no to your 4 questions on the right the reality is a yes could be applied to 3 of the 4 if i continued to drive the jeep grand cherokee without a doubt. i recognized immediately the danger of this situation to myself and others on the road and pulled over without hesitation. *tr | |||
| 08/11/2009 | 1 | ||
| I purchased a 2001 jeep grand cherokee, and a few weeks later i got up in the morning and it was cold so i turned on my heater. unfortunately i got no heat. it turns out that the blend doors on my vehicle were broken. after much research, i found out that this is one of the absolute most common problems with the vehicle. now if it were just a comfort issue, i could learn to live with it, but the fact of the matter is that the defrosters run through the heater core. therefore is the blend doors are broken, you have no way to clear your windshield. since i live in utah, this is a very important feature to have. although this is one of the most common problems with these vehicles, there was never a recall made. thousands of people will end up having to pay a dealership $1500 to fix their defective parts. *tr | |||
| 04/11/2009 | 770000 | 1 | |
| Blend door broken on 2001 jeep grand cherokee. *tr | |||
| 12/01/2007 | 92244 | 1 | |
| Heating blower doors inoperative, no heat on pass. side. not repaired as yet. *tr | |||
| 11/25/2008 | 112000 | 1 | |
| Heat and a/c blend doors on the 2001 jeep grand cherokee failed due to normal wear and tear. these doors should have lasted at least 20 to 30 years. they lasted 7. a costly repair was necessary not to mention loss of use. the heat and a/c unit needed to be removed and the doors replaced. *tr | |||
| 10/25/2008 | 97000 | 1 | |
| No heat in this very cold weather. after many mechanics i went too. find out that it will cost me fortune. and it common problem with jeep cherokee. and it should be recall. for blend doors. blend doors. please help. *tr | |||
| 11/20/2008 | 92000 | 1 | |
| My heat does not work. i bought the jeep and the heat worked. it first blew cold on passenger side at the end of last winter. this winter, no heat works and does blow cold air still. blend doors are broke and have been problems for all jeep grand cherokees. daimler should pay for faulty part! *tr | |||
| 11/10/2008 | 54000 | 1 | |
| Cold air is blowing from the vents uncontrollably. *tr | |||
| 10/04/2008 | 49850 | 1 | |
| First the passenger side of the heater failed and several months later the driver side also failed. so entire car blows cold air. no heat for the defroster. dealer says the heater blend doors and actuators have failed. the fix is to the tune of $1600. *tr | |||
| 10/23/2008 | 54000 | 1 | |
| Blend door in my 2001 jeep grand cherokee is broken. cold air blown through all the vent. chrysler has always been aware of this defect which has effected tens of thousands of jeep gc owners with a typical $1300 to repair. *tr | |||
| 10/24/2008 | 62175 | 1 | |
| Blend door problem on hvac system. major repair. *tr | |||
| 11/15/2007 | 83000 | 1 | |
| First, when i tried to use the heat, only the passenger side would blow warm air while the driver side was cold. that lasted about a month, then no warm air at all. that was the winter of 2007. then during the summer of 2008, my a/c stopped blowing any kind of air through the vents no matter what setting i used. the system works as far as the blower motor and cooling the air goes, it just doesn't make it out of the vents what so ever. it has been brought to my attention that this is a design flaw regarding the blend/recirculation doors in the hvac system. *tr | |||
| 09/28/2008 | 75000 | 1 | |
| The air blend door malfunctions. no hvac from passenger side.*tr | |||
| 07/18/2007 | 1 | ||
| 2001 wj (jeep grand cherokee) blend door problems starting around 80,000 and now no heat at 111,111 miles. *tr | |||
| 10/15/2007 | 90000 | 1 | |
| My electronic climate control failed when the blend doors stopped working. i took it to the dealer who said it is a very common problem with jeeps in general. they would need to remove my dash and replace the motors for the blend doors. 1500 dollars later, i am seeing that i am far from alone with this rip off due to poor construction. from 20000 miles on to 90000 i heard a creaking after i shut off my car. now i know what that was: the grinding of the blend motor. *tr | |||
| 03/20/2008 | 108500 | 1 | 05/05/2006 |
| Blend doors in my 2001 jeep grand cherokee have gone out. *tr | |||
| 12/15/2007 | 98000 | 2 | 07/07/2001 |
| Dual climate control blen doors. both sides of the dual climate control will only blow out cold air. this is due to your failure. *tr | |||
| 01/04/2008 | 101000 | 2 | 10/04/2002 |
| Issue with no heat coming from passenger side of vehicle. it is a 2001 jeep grand cherokee with dual heat zones. cost $1,600 to repair, and it still is not working. *tr | |||
| 11/01/2007 | 70000 | 1 | |
| First the passenger side would not blow hot air, then the drivers side stopped blowing hot air. now defrost no longer works. failure has not been corrected. repair requires an exceptional amount of money ($1,000+) considering that it is an obvious engineering/manufacturers defect in the strength of the blend air doors and motor assembly. jeep has a newer better assembly that corrects the problem. part is inexpensive - labor is not since it requires removing entire dashboard. this is a serious issue since it renders the windshield defroster unusable. this is not an isolated issue - it's widespread and covers many year's of production of jeep grand cherokees and possibly other jeep products. upon investigation on the web - it looks like this is a part that will fail on all jeeps and not a question of if but when. just like the brake problem found on similar jeeps (eventually recalled) it looks like jeep is playing the waiting game - and hoping that most failures occur outside of the warranty period (such as ours 70k miles). this is an obvious manufacturers defect. the original parts were not engineered properly. jeep obviously knows this or they wouldn't have created a fix for the problem. *tr | |||
| 12/15/2007 | 110000 | 1 | |
| 2001 jeep grand cheorkee defrost and heat stopped working. blend doors and actuators had to be replaced along with recirc door. $1500+ in parts and labor was told by dealer this happens to all jeeps 99-04. *tr | |||
| 01/10/2008 | 60000 | 1 | 05/16/2007 |
| Hvac system quit working properly. no heat,no defrost. windows fogged/iced up so that vision was impaired and safety was definitely compromised(mine and others on the road)had dealer repair blend door units(4 parts required and complete removal of dash)at $1200. *tr | |||
| 11/28/2007 | 1 | ||
| My blend door in my v8 limited is broken. not covered under warranty, and makes driving in the winter very cold. estimate of 876 to fix. *tr | |||
| 01/01/1901 | 6 | ||
| 2001 jeep grand cherokee with several problems. consumer states that he has had the heater, power steering pump, brake calipers, and rotors repaired or replaced. consumer stated rotors were replaced twice after the warranty was up. *kb | |||
| 12/15/2007 | 56500 | 5 | 10/15/2005 |
| The blend door for the passenger side of my 2001 jeep grand cherokee limited has snapped in 2 pieces. the jeep has 56k miles on it. it is practically new. i have tried to repair the door itself 2 times now. pulling the entire dash after having the a/c system drained. the replacement doors are not available at any of the 3 local dealerships. there are no other replacements available. i contacted jeep and was told that they choose not to help me. the book hours for this job are listed as 12 book hours. i have not found anyone with this body style of jeep that has not had this trouble. will no one help in this matter??? the vehicle cannot heat properly nor defrost the windows. this is unacceptable. *tr | |||
| 12/02/2007 | 80000 | 1 | 11/21/2004 |
| Please accept this email as a request for help with a common problem concerning jeep grand cherokee owners and problems having to do with ?blend doors? in the hvac system. my vehicle, which my wife drives, heats on the driver's side, but blows cold air on the passenger side. it occurred all at once. it is also a real safety hazard as it creates an icing hazard on the windshield. the cost of repair through a dealership appears to range from $900 to $1500. i have sent an email through the jeep.com website just before typing this to you. i also believe that the apparent inaction of the manufacturer to address this issue in a favorable manner is reckless endangerment of the general public. since they are not addressing it many are seeking less expensive remedies and short-cut fixes, or attempting to do the repair on their own. i can see where this could then flood the used car market with faulty and shoddy repairs. i have to question whether or not it is cost effective to keep the vehicle after it is repaired. there are even numerous posts that indicate the dealerships are not fixing the correct problems with added expense to customers. and still others that indicate that the dealers do not want to spend the time to do the repairs due to the difficulty and time consumed, and the very real possibility that this repair will spark other problems. there are some who note that taking the dash out and reinstalling it causes all kinds of problems with malfunctioning controls. again, it?s a real safety problem in northern areas of the country. and many people in these areas look for 4 wheel drive vehicles as a safety factor for driving in just those conditions when heat is needed in order to see clearly. it certainly raises the question of whether there have been accidents and injury from this kind of issue. i have not yet decided how to effectuate the repairs to my 2001 jeep grand cherokee limited. *tr | |||
| 09/14/2007 | 117000 | 1 | 04/09/2005 |
| A component known as the heater system blend doors failed on my wife's 2001 jeep grand cherokee limited, purchased used in april, 2005. this failure causes a situation where no heated air is available to defrost/demist the vehicle's windows, thus potentially causing loss of visibility and a potentially serious accident. this problem is apparently caused by a design flaw in the grand cherokees heater system from 1999-on. this is so common on these vehicles that there is even an aftermarket fix kit available (vs. the $1,200 i was quoted by our local jeep dealer to fix the problem). this is clearly much more than an occupant comfort issue and, in my opinion, should have been treated by the manufacturer as a safety recall due to the danger to those both in the vehicle and otherwise. what we did not realize is that this is a problem that had been gradually happening virtually since we bought the vehicle until it eventually reached the point where the system completely failed. *tr | |||
| 10/01/2006 | 85000 | 2 | |
| Description : i own a 2001 jeep grand cherokee limited with 100,000 miles. the events leading up to the failure of the ventilation system were (1) rapid fogging of front windshield,(2) fogging of front passenger windows,(3) failure of passenger heat while still maintaining driver heat function, and (4) only cold air release on passenger side of jeep. consequently,(1) the windshield and front windows do not defog, and (2) no heat whatsoever comes from the passenger side floor and dashboard ventilation system. to correct this problem, a blend air door is necessary at a cost of approximately $1,200 inclusive of 7 hours of labor. according to the certified service department at the local jeep dealer and online forums, this has become a very common problem for 2000-2004 jeep grand cherokee limiteds with duel zone ventilation systems. *tr | |||
| 09/13/2007 | 75000 | 1 | |
| Defroster in jeep grand cherokee limited will not defrost passenger side window. this is a know defect in this model jeep and of course not covered by limited warranty. so now my wife can only drive the car during the summer months. *jb | |||
| 09/25/2007 | 10400 | 1 | |
| 01 jeep grand cherokee limited v8 w/ climate control. blenddoors or related components failed. drivers side vents blow hot air, but passenger side blows cold air when heater is on. prior to this, i had heard what sounded like plastic shattering one morning and every time the vehicle is shut off, the dash creeks for several minutes. *tr | |||
| 07/20/2007 | 73000 | 1 | 05/28/2007 |
| We purchased this vehicle used with a warranty insurance policy. the sales manager assured us that if you push a button or turn something on then the warranty would cover it. the first time we used the heater cold air came out of the passenger floor duct. the warranty covers the automatic temperature control, but the dealer claims this does not include the components of the automatic temperature control system. there is no such component as an automatic temp control, but they dodge they warranty anyway. i have read that i will have to pay $1100.00 to repair this by the time winter comes or else i will have no defroster and will not be safe to drive. the dealers are quite aware of the problems associated with this system but unless someone forces a manufacturers recall the dealers do not receive compensation and will not stand behind their cars. this is a cold weather safety hazard and engineering defect costing consumers unfair and costly repair bills and time inconveniences. *jb | |||
| 11/01/2006 | 51000 | 1 | 10/17/2003 |
| Heater malfunctioned on my 2001 jeep grand cherokee. it stopped producing heat on both sides of the vehicle, passenger and driver. thus preventing the defroster to work and leading to zero visibility while driving in the winter. freezing rain and snow will accumulate on the windshield preventing the driver from seeing the road. consequently this would cause seriously injuries, possibly death from a crash. dealer states this is a common problem and is probably a malfunctioning blend door. due to the location of these blend doors it creates the need to fully remove the dash from the vehicle. which is very costly for the consumer, costing near $2000.00 dollars to fix. *jb | |||
| 10/10/2006 | 60000 | 1 | |
| I own a jeep grand cherokee limited 2001. the passenger side heat and defroster did not work. the problem most likely happened when the vehicle was still under the extended warranty, but was not discovered until after the warranty expired. the warranty expired sometime in august, and i turned the heat on in september. chrysler refused to cover any cost of the repair. also, after researching the issue i found out it was a wide spread problem with the jeep products. repair the problem is expensive and risky. an attempted repair could cause electrical and coolant problems. it seemed to range in cost from $1000.00 to $2000.00. i received an estimate in the $2000.00 range. here was the link to the web site showing others with the issue: http://www.topix.net/forum/autos/jeep-grand-cherokee/tserat48371icob68/p6 . *ak | |||
| 04/08/2007 | 78000 | 3 | 03/24/2007 |
| The heater and defroster have completely malfunctioned. this has caused the vehicle to be unsafe in cold temperatures. sudden fogging of the windshield decreases visibility to near zero and forces the driver to pull over and manually wipe the windshield. this is a common problem to this particular vehicle and is very expensive to remedy. the average cost i have been quoted to fix has been 1485.00. the entire dash, steering wheel, air bags etc. have to be removed to access the faulty mechanism. i am concerned that if any of these major safety components are damaged or removed/replaced improperly it could lead to a serious injury to the occupants. the cost of the dealer repair will lead some to have these fixed by unqualified technicians and serious safety issues will arise from faulty airbag and steering component replacement.*ak | |||
| 10/01/2005 | 65000 | 1 | 07/09/2001 |
| Like many, the hvac blend and recirculation doors failed prematurely, along with the evaporator core. the fx involved removal of the dash, which will never be right again, and approximately $2000 in repairs.*jb | |||
| 12/01/2006 | 94000 | 1 | 06/13/2004 |
| 2001 jeep grand cherokee limited. blend doors fail and heated air cannot be directed to the windshield causing lack of visibility. i am getting repair estimate for the repair. i understand this may cost over $1500.00. *jb | |||
| 02/13/2007 | 7 | ||
| I have owned five jeep grand cherokees. 1999 - 2002. everyone of them has had heating cooling blender door failures. there is obviously an improper design for this component. the entire dash has to be removed to repair it at a great expense. one vehicle i had to have done twice in about 4 months time frame. *nm | |||
| 02/15/2005 | 38000 | 1 | 08/08/2003 |
| Heater blend door on 2001 jeep grand. *nm | |||
| 01/30/2007 | 80000 | 2 | 12/18/2006 |
| Jeep grand cherokee laredo 4.7l v8. climate control door/system failure. $1200 to $1500 to fix at dealer. the replacement parts only last around 2 years having to keep replacing same parts. every other year. *nm | |||
| 10/30/2006 | 75000 | 1 | 08/23/2001 |
| No heat passenger side, caused by poorly made blend door and installed in a manner that requires complete dash removal at a price reaching $1600. *nm | |||
| 11/12/2006 | 66500 | 1 | 06/24/2005 |
| After going through some online troubleshooting, i just confirmed that the blend door went bad. and yes it is not one first problem i had with my 2001 limited grand cherokee jeep. 8 months ago the drivers side window regulator broke (as in all jeeps), my four brake calipers went bad by just replacing the old pads, and now this. one day, the car just started to blow cold air. before that, i could hear the noises under the dashboard but i thought it was the way it should sound. i had most of the times limited heat in my side and more in the passenger's side. i thought i'm too hot for the car and the sensor just plays with me. but enough is enough. for god sake, how do you want to sell hardcore cars, when your cars fail to work under climate garage kept conditions, and driven mostly on a flatland (florida) on road... you should be ashamed of your products. you should call the cheap and not jeep. *nm | |||
| 11/28/2006 | 42500 | 1 | 11/30/2005 |
| 2001 grand cherokee limited with dual zone climate control. thanksgiving day, noticed that no heat was coming from passenger side vents. thermostat was set to 80 degrees. shut off climate control unit, restarted, no effect. stopped and shut down car, restarted, no effect. no warm air comes through passenger side vents. drivers side works fine. climate control system will not switch between hot and cold air. driver is comfortable, passenger is miserable when it is cold outside. *jb | |||
| 02/20/2006 | 92300 | 1 | 02/20/2006 |
| Passenger side digital climate controls do not work. passenger side ventilation system blows cold air only. passenger side heated seat doesn't work. *jb | |||
| 10/03/2006 | 1 | ||
| Ac/heater not blowing hot air..causing window to frost and ice up...not covered under warranty...blend doors....lots of complaints....very serious, windshield frosting over when driving!! *nm | |||
| 01/03/2006 | 59000 | 2 | 01/02/2006 |
| Blend door on jeep grand cherokee. *nm | |||
| 12/18/2006 | 90000 | 9 | 02/17/2001 |
| The defroster system blows only cold air making it difficult(impossible at times) to clear the windshield. this issue occurs repeatedly on cold raining days and makes visibility out the front windshield very poor. this issue could result in a serious traffic accident. the issue is well known in 99-04 jeep grand cherokees with the dual climate control systems. to correct the issue the entire dash, steering wheel, a/c evaporator and heater core must be removed to gain access to the blender doors and recirculation doors which are the cause of the issue. this issue occurs in 100% 99-04 jeep grand cherokees vehicles quipped with the dual climate control system, so the probability of a death(s) occurring due to this defect are extraordinarily high. please take the appropriate action to protect the public. *nm | |||
| 01/02/2007 | 80000 | 2 | 12/19/2006 |
| Blend door failure on dual zone climate controlled 2001 jeep grand cherokee. this was repaired by a dealer at a cost of $1000 dollars, and has failed again 2 months later. *nm | |||
| 12/21/2006 | 2 | 08/24/2001 | |
| While using the heat on my 2001 jeep grand cherokee the passenger side will get cold and no heat will come out from the passenger side vents just cold air. i went to the local jeep dealer to have the problem diagnosed, and they said that the passenger blend door actuator failed,and were going to charge $1,300.00 to repair and replace the damaged parts and is not covered under the warranty. i have been doing some research on this part and problem and from just putting the part numbers (#05134349aa auto a/c mid case blend assembly and #05134347aa auto a/c air recirculation assembly) into google it seems to be a common problem with most recent jeep grand cherokees laredo and limited. i have found at least two jeep forums where this problem is posted. daimler chrysler knows about this problem and has issued a technical service bulletin tsb (#24-001-04). i do not see why this has not been an issue of recall or falls under any warranty that is provided by daimler chrysler. *jb | |||
| 12/23/2006 | 1 | ||
| The heater on my 2001 jeep grand cherokee does not work on the passenger side. the blend door has failed. *nm | |||
| 02/28/2006 | 58000 | 500 | 02/14/2006 |
| (1) increasing frequency of defroster/heater/ventilation system malfunction (2) air of the wrong temperature will come from the vents, or more often -and more importantly, no air will come from the vents, including the windshield defroster vents, even though the blower is obviously working. i am often unable to clear windshield of condensation in order see well enough to drive safely. (3) the dealership tells me it will cost $2500.00 to fix the problem, and i can't afford that. so nothing has been done to fix the problem. *nm | |||
| 12/03/2006 | 74788 | 5 | 09/10/2003 |
| 2001 jeep grand cherokee blowing cold air and making cracking sounds from the dash. can not at times stop the cold air coming from dash and vents. *nm | |||
| 10/01/2006 | 78000 | 1 | 10/01/2006 |
| Heater failure causes the windshield to fog over and since there is no heat it won't defog it. this causes me to have to wipe the windshield with my hands/napkins. could be very dangerous if this happens while driving in traffic or at night. *nm | |||
| 09/20/2006 | 71000 | 1 | 11/01/2005 |
| The hvac system in my vehicle quit supplying heat to the defroster vents and passenger side vents. on cold mornings it was very difficult to clear the moisture and frost from the windshield and windows. often times i had to drive with them fogged up due to the defroster not working. the cause was determined to be broken blend doors and failed motors inside the hvac system. i had to pay my local dealer $400 to get the problem fixed because i could not drive safely without the defrost working. they had to replace the driver and passenger blend doors and motors and the mode door and motor. the dealer decided to pay for the labor because they knew it was a very common problem. otherwise it would of cost me $1000 to fix. this failure is very common on the limited and overland (1999-2004) models that have the dual zone hvac system. it is also annoying that the dealers and the manufacture know this is common and don't issue a safety recall. *nm | |||
| 10/17/2005 | 77000 | 1 | 09/12/2001 |
| Windows fog up due to failure of hvac system. failure is caused by a defective part and is noted in jeep tsb (#24-001-04). jeep has redesigned the hvac housing. the failure of this part can cause the windows to quickly fog due to the failure of the system to blow air out of the defrost vents. our failure occurred while driving in the morning. the failed part is a mode door activator (part of the hvac housing). jeep knows that this part fails and has since redesigned the part. jeep is letting a known safety defect continue without a recall. most likely this is due to the high cost of component replacement. fortunately we did not have a traffic incident.*jb | |||
| 1 | |||
| Consumer noticed while traveling heat was blowing without any indication that heat changed into cold air. dealership was contacted, and stated part was on two week back order. *ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 12/06/2008 | 87915 | 1 | |
| I own a 2001 jeep grand cherokee with dual climate control. whenever i try and use the heat it does not work, i have no front defrost for my windshield. the only air coming out of my heating system is cold air. it is because of a faulty blend air door. this can be a dangerous problem if in the cold weather the windshield fogs up, there is no way to defrost it. visibility: defroster/defogger system:windshield:blower. *tr | |||
| 10/07/2008 | 160000 | 1 | |
| Visibility: defroster/defogger system:windshield:blower the blend doors on the 2001 grand cherokee limited break causing a no heat condition which will not defrost the windshield in the winter causing poor visibility. *tr | |||
| 03/04/2008 | 35000 | 1 | 12/01/2001 |
| I have a 2001 jeep grand cherokee with about 35,000 miles. the heating system has recently stopped working. i checked this problem on the internet and it seems that many 1999-2004 jeep grand cherokees have this problem. it appears to be quite costly to repair. it obviously affects visibility on the windshield. *tr | |||
| 12/16/2007 | 111125 | 20 | 09/17/2007 |
| Heater just stopped working. have a/c but no heat. *tr | |||
| 01/14/2005 | 22000 | 1 | |
| Blend door failure. *cn | |||
| 12/01/2007 | 1 | ||
| Dual side heating and air is not working properly on my 2001 jeep grand cherokee. passenger side is ice cold constantly, while my driver's side is working properly for now, but for how much longer? after a lot of reading of other articles, there should most absolutely be a recall, especially if i have to pay that kind of money to get it fixed, then i should be reimbursed. *tr | |||
| 12/27/2007 | 100000 | 1 | 12/15/2004 |
| The vehicle does not blow hot air out the passenger side only cold. the blend doors are broken. hard to defrost a windshield with no heat, hard to see out the windshield. *tr | |||
| 11/22/2006 | 82000 | 1 | 03/18/2005 |
| I get no heat coming out of the vents, only cold air. it was 10 degrees this morning and i have a 45 minute drive to work with no heat. could be a safety issue if i didn't park in a garage. there would be no way of clearing the windshield of ice. went to the dealer and they tell me it could be at a minimum $1,200 to fix it and then they won't guarantee it will be a permanant fix.*cn | |||
| 12/22/2006 | 62000 | 1 | 04/14/2006 |
| A/c , heater does not function properly, sporadic air flow. *tr | |||
| 12/20/2007 | 9 | 08/15/2003 | |
| 2001 jeep grand cherokee= my vehicle should have been covered under the lemon laws of the us. equipment failures: - window regulators- replaced 2 - heated seats- both seats have the wires burnt in two in them; possible fire hazard...not covered in recall of a later year - blend doors broke- had to replace all three motors and doors - left turn signal does not function consistently - door lock system is failing: driver's door has quit locking; has to be done manually; back door behind the driver makes a squawking noise when you lock the doors, tailgate is not locking; alarm will go off if you open the door, but it is not locked. _constant small coolant leak. *tr | |||
| 11/01/2007 | 98001 | 100 | 03/06/2004 |
| This is a sever problem with my 2001 jeep grand cherokee limited. the blend door seems to be malfunctioning and if the window begins to fog and i turn the defrost on it shoots out cold and makes the front windshield fog even worse. *tr | |||
| 01/01/2005 | 82647 | 1 | |
| Heater blend door inoperative a common defect in this model. heat on drivers none on passengers still not corrected. i refuse to pay $1300. repair bill on what is jeeps defect. *tr | |||
| 11/12/2007 | 72170 | 2 | 11/15/2001 |
| Hvac, a/c, defrost, heat not functioning. blend doors, recirculation doors failure at 60,421 mi. dealer repaired and then failed again at 72,170 mi. potential safety hazard in northern climates. windshield cannot be cleared of snow & ice while driving. *tr | |||
| 11/15/2007 | 69300 | 1 | |
| Heater does not work properly. *tr | |||
| 11/01/2007 | 85000 | 1 | 11/08/2001 |
| Tl*the contact owns a 2001 jeep grand cherokee. when the contact attempts to activate the heater in cold weather, it does not function properly. she also cannot defrost the windshield while driving at any speed. the mechanic stated that the blend air door caused the failure, which is common for the grand cherokee when it reaches 50,000 miles or greater. the current and failure mileages were 85,000. | |||
| 11/15/2005 | 1 | 03/15/2001 | |
| My passenger side air vents suddenly started blowing cold air in 2005. when i took it to the shop i was told it was the blend door which would require removing the whole dash and cost approximately $800. i asked if there was a recall on this problem since it appeared to be a manufacturer's defective problem. i was told there was no recall, but that made no sense to me. i did some research and found that i am not alone in the problem. something should be done about this because many people can't afford such a costly manufacturer's defect repair. *tr | |||
| 10/28/2007 | 100000 | 1 | 06/14/2003 |
| My heat only comes rom one side of my 2001 jeep grand. *tr | |||
| 01/14/2006 | 79000 | 1 | |
| Hvac system's blend door actuator for passenger side climate control has failed. repair cost is well over $1000 and cannot be fixed by consumer. many thousand customers reported problems with this exact system. *tr | |||
| 10/19/2007 | 116000 | 1 | |
| Incident: defog & heat does not work; had to drive 25 miles with windshield wipers on constantly in order to clear windshield, still did not do well even with newer wipers... 1) i woke up, started up jeep grand cherokee in order to defog windshield since it got cooler overnight leaving fog on windshield. 2) defog would not work, even though the vehicle had warmed up sufficiently and temp gauge indicated such as well. 3) had to take to dealer since regular mechanic could not perform service; replaced actuator, blend door and other parts. (unk if replaced parts are available since dealer performed service repair. *jb | |||
| 08/15/2006 | 60000 | 1 | 04/21/2005 |
| I turned on my heat one day and it was only cold air. took it to jeep they said it was a blend door and a common problem. *jb | |||
| 10/05/2007 | 10500 | 1 | 05/01/2007 |
| Dash creeks after vehicle is turned off. both passenger and driver side vents blow cold air regardless set climate control temperature or if a/c is on or not. defroster vents blow only cold air. *jb | |||
| 11/11/2006 | 1 | ||
| Visibility: defroster/defogger system:windshield:blower ventilation blend door failure. *jb | |||
| 05/25/2007 | 62000 | 1 | 02/15/2003 |
| I have 2001 jeep grand cherokee with electronic dual climate controls will eventually require major repair in order to cure hot air/cold air blowing from vents when they're not set to do so. the cost to repair this issue, which has been known to pop up again after another 50k miles after repair, is generally $800-$1500 from a dealership. should you opt to do this repair yourself, the entire dashboard will need to be removed, quite the arduous process, and parts are approximately >$300. | |||
| 11/12/2005 | 93245 | 1 | 05/03/2004 |
| Passenger side of jeep grand cherokee blows cold only cold air. must be a popular problem. repair cost exceed $1200 and a respectable dealer or repair shop. *tr updated 09/10/*07 *tr | |||
| 11/01/2006 | 65000 | 2 | 12/05/2003 |
| Hvac blend doors broken in a position such that only cold air blows from system. this allows for no defrost of any of the front windows posing a significant hazard during winter travel. this is the second of this body style grand cherokee (99-04) i have owned, and both vehicles experienced the same failure between 50k and 60k miles. the first vehicle (1999) was repaired by heritage chrysler jeep in ozark, mo for about $1300.00. the second vehicle (2001) has just experienced the same problem over last winter and is now in need of repair. i believe that this condition exists due to a poor design from the manufacturer and that the threat involved from potential limited visibility in the winter, coupled with the significant cost of repair and safety concerns, warrants a recall. *jb | |||
| 07/20/2006 | 81000 | 1 | |
| Loud creaking noises coming from the dashboard when i turn on the ventilation system. *jb | |||
| 06/12/2007 | 58250 | 1 | 09/04/2001 |
| Air conditioner vents and defroster vents no longer controllable via automatic thermostat. blend door failure. i am unable to heat, cool, defrost, or ventilate the interior of the vehicle including the front defrost function. inability to defrost the front windshield resulted in conditions unsafe for continued operation of the vehicle due to poor visibility. *jb | |||
| 06/30/2007 | 78000 | 1 | |
| Visibility: defroster/defogger system:windshield:blower air conditioner (a/c heater ventilation component broke for no apparent reason. dealer estimated 2000.00 for repair due to need for dashboard removal. problem was blend door broke or damaged. vehicle normally was running with a/c on, but now it sometimes did not work. problem showed up after taking car for a/c service to jeep dealership. car is 2001 jeep grand cherokee.*ak | |||
| 09/20/2005 | 62000 | 3 | 03/15/2003 |
| Blend door on air conditione/heater faied. it cost over $1000 to have fixed to get the heater back operational only to have it fail less than a year later which the dealership won't warranty. *ak | |||
| 09/27/2006 | 50000 | 1 | 02/20/2001 |
| Ventilation system in 2001 grand cherokee blowing cold air and just not functioning. when windows were fogged the system will not clear window and could become a safety hazard.*ak | |||
| 04/04/2007 | 1 | ||
| Blend doors on ac system broke!!!!!!!!! *jb | |||
| 04/21/2006 | 125616 | 1 | 10/21/2000 |
| Passenger side vents emitted cold air when heat was on and wasn't functioning properly. brought to mechanic who replaced failed activator at a costs of $787.50. *jb | |||
| 03/01/2007 | 3 | ||
| (1) - possibly weak plastic used during manufacturing (2) - failure on the climate control doors hvac system in the my 2001 jeep grand cherokee, causing the heating-a/c system to malfunction (3) - dash needs to be removed to access hvac control box. est. cost form dealership is $1200.00 dollars. removal of entire dash is required. *jb | |||
| 01/04/2005 | 45000 | 2 | 03/01/2001 |
| On my 2001 jeep grand cherokee limited climate control is not functioning properly. no matter what the setting is, it blows cold air from some vents and hot from others. the repair cost is estimated around $1200. the brakes were almost causing a loss of control while driving down the mountain road. the truck would start shaking violently as i apply the brakes, to the point where the steering was not affecting the behavior of the truck. repair and part replacements cost $820. outrageous! *jb | |||
| 11/15/2005 | 53500 | 4 | 05/24/2005 |
| We purchased a 2001 grand cherokee limited from a local dealership with 50,000 miles in may of 2005. no heat from both passenger or drivers side vents. blend door hinges separated and inop. recirculation door also inoperable vehicle had 53,500 miles at this time. drivers seat heater failed at 65,000 miles. pcm failed at 75,000 miles and this was the only repair covered under warranty. the jeep now has 81,000 miles and we have had vibration and pedal pulsation from the front brakes three times since we purchased the vehicle. *jb | |||
| 08/11/2006 | 50000 | 2 | 06/15/2000 |
| Blend door problems. very cold air blowing instead of heat. *jb | |||
| 02/09/2007 | 1 | ||
| Visibility: defroster/defogger system:windshield:blower. *jb | |||
| 02/07/2007 | 56800 | 1 | 05/25/2001 |
| A faulty blower motor resistor has rendered my heater from working. the temp is around 20 degrees and without the blower, i cannot defrost my windows to drive safely. the blower motor resistor is out of the vehicle with visual electrical charring. the wiring harness is also melted. i've talked to 2 different dealers and their parts department has dealt with this problem before. so, i contacted the jeep customer service 800 number. but according to your customer service line, i need to get my vehicle back to the dealer so they can tell me what i already know. my question is why the blower motor resistor is back ordered 4,000-6,000 parts? and why if i take my vehicle back to the dealer, will i be expedited a part. are they creating a demand by not supplying the part and then the dealers raise the price of the part? i have already had one dealer say that if they locate one, that it'll cost more than the price advertised on their web site. this is the worse customer service i have ever had. *jb | |||
| 02/02/2007 | 65000 | 1 | 02/01/2006 |
| My 2001 jeep grand cherokee with electronic dual climate controls requires major repair in order to cure hot air/cold air blowing from vents when they're not set to do so. the cost to repair this issue, which has been known to pop up again after another 50k miles after repair, is generally $800-$1500 from a dealership. should i opt to do this repair my, the entire dashboard will need to be removed, quite the arduous process, and parts are approximately >$300. *jb | |||
| 12/15/2006 | 58528 | 1 | 12/15/2006 |
| My 2001 jeep grand cherokee heater/ac blend doors are stuck. i cannot defrost. this causes dangerous situations where the wind screen is fogged, and i cannot see the road. *jb | |||
| 01/01/2006 | 1 | ||
| Cold air blows out of defroster vents, even when setting is turned up to high heat. *nm | |||
| 01/07/2007 | 86000 | 1 | 01/07/2007 |
| Windshield defroster failure. *jb | |||
| 11/01/2006 | 30 | ||
| Front windshield and passenger side windows fogging. ac making lots of noises. smell of coolant inside vehicle. *jb | |||
| 11/19/2006 | 86000 | 2 | 09/08/2001 |
| There was no heat on passenger side due to blend door failure. therefore defrosting the windshield properly was not possible. this was followed shortly by a leaking heater core which filled the car with coolant mist during vehicle operation. the blend doors assemblies were replaced along with the heater core to solve the problems. *jb | |||
| 12/15/2006 | 0 | ||
| The defroster doesn't work correctly due to the blend doors failing to open when needed. i see this as a very dangerous safety issue in cold/icy weather here in new england. it seem to be a common problem after speaking with the jeep service people and other grand cherokee owners. *jb | |||
| 09/16/2004 | 57162 | 3 | 07/30/2003 |
| Blend air doors for ac/heat fail and cause loss of heat and windshield to fog up. been serviced and replaced twice along with ac/heat controller. *jb | |||
| 11/10/2005 | 50000 | 1 | 11/01/2004 |
| My heater and defroster does not work. this is known problem related to the blend door failure with jeep grand cherokees with dual climate control. this is very dangerous in icy weather. *jb | |||
| 06/09/2005 | 51000 | 1 | 02/01/2005 |
| Heating system worked fine until warm air suddenly stopped blowing out of vents. took the vehicle to the dealership and they said this was a common problem that they probably do about 3 or 4 a week. total repair bill was $780. i didn't have this kind of money and it apparently was never recalled, just tsb. it has been two winters now driving with extremely fogged windows due to no heat. jeep has done nothing to help with this huge expense. *jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 12/08/2004 | 42000 | 1 | 02/15/2001 |
| Less than 50,000 miles on my vehicle and the dual climate control on my 01 jeep grand cherokee limited went out. same things as thousands of other jeep owners have experienced. faulty blend door in the dash went out, cost me 1800 dollars to repair. this happens to every jeep grand cherokee i know of between years 1999-2004. a recall should be issued. *tr | |||
| 10/15/2004 | 90000 | 1 | 09/11/2001 |
| Re odi # 10213768 regarding 2001 jeep grand cherokee ltd, blend doors failure on hvac, occurred three years ago. $1,500.00 to repair, windows fog causing unsafe conditions. many vehicles affected, jeep aware of problem tsb#24-001-04, faulty engineering and parts, will not buy jeep product again. *tr | |||
| 11/22/2006 | 82000 | 1 | 03/18/2005 |
| I get no heat coming out of the vents, only cold air. it was 10 degrees this morning and i have a 45 minute drive to work with no heat. could be a safety issue if i didn't park in a garage. there would be no way of clearing the windshield of ice. went to the dealer and they tell me it could be at a minimum $1,200 to fix it and then they won't guarantee it will be a permanant fix.*cn | |||
| 12/22/2006 | 62000 | 1 | 04/14/2006 |
| A/c , heater does not function properly, sporadic air flow. *tr | |||
| 02/10/2007 | 105000 | 1 | 08/10/2006 |
| Heater on my 2001 jeep cherokee has gone out. apparently it is a common problem and expensive to have repair. the motors that control the doors strip out & will not move. i have heard it is around 1500 dollars to have repaired at the dealership. i feel that there should be a recall to have this issue resolved. *jb | |||
| 11/09/2005 | 75000 | 1 | 03/10/2004 |
| (1) none (2) the heater to my 2001 grand cherokee limited no longer functioned, only cold air flowed from the air vents regardless of the temperature selected. (3) i took the vehicle into a jeep dealership and they told me the blend doors were broken and needed to be replaced to fix the problem. the estimated cost was $1,400 and the extended warranty i bought from chrysler did not cover the problem. i am still saving up money so that i can have the repair done. this has caused great discomfort to myself and my passengers these past two winters. *jb | |||
| 11/20/2005 | 40000 | 1 | 11/28/2001 |
| 2001 jeep grand cherokee limited; the blend air door is broken. therefore, only cold air blows out of the passenger side of the car, including the defroster. keeping the car defrosted in certain winter conditions is difficult and dangerous. this is an ongoing problem and based on two jeep dealers that i have talked to (and various internet sites), this is a common problem and extremely expensive to repair. *jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 10/27/2008 | 98000 | 1 | |
| My '01 jeep grand cherokee's heater stopped working on the passenger side. it only blew in cold air. i brought it to my mechanic and it was a blend door failure. leading up to it, i had noticed an odd sound coming from the hvac after i turned my engine off, but ignored it as it worked properly. the passenger side has now stopped working. searching on the internet, there is apparently a tsb #24-001-04 concerning this problem. if it is a common problem, it should not simply be an informational tsb, but rather a recall. please help everyone here with this problem. *tr | |||
| 04/13/2008 | 89246 | 5 | 02/22/2007 |
| I was driving today and my windshield began to fog i turned defroster on hi heat and all it did was blow cold air and it made windshield worse. i almost crashed!!! *tr | |||
| 03/04/2008 | 0 | 8 | 09/19/2007 |
| I own a 2001 jeep grand cherokee limited with 87,000 miles. the events leading up to the failure of the ventilation system were (1) rapid fogging of front windshield,(2) fogging of front passenger windows,(3) failure of passenger heat while still maintaining driver heat function, and (4) only cold air release on passenger side of jeep. consequently,(1) the windshield and front windows do not defog, and (2) no heat whatsoever comes from the passenger side floor and dashboard ventilation system. to correct this problem, a blend air door is necessary at a cost of approximately $1,200 inclusive of 7 hours of labor. according to the certified service department at the local jeep dealer and online forums, this has become a very common problem for 2000-2004 jeep grand cherokee limiteds with duel zone ventilation systems. *tr | |||
| 12/12/2007 | 65100 | 50 | 01/16/2001 |
| Malfunctioning air conditioner blended diverters. i have the 2001 laredo and my a/c directional blenders are malfunctioning. i have the manual system which is supposedly less complicated but it seems even the simple ones malfunction. *tr i only have 65,000 miles. | |||
| 12/22/2006 | 62000 | 1 | 04/14/2006 |
| A/c , heater does not function properly, sporadic air flow. *tr | |||
| 12/09/2007 | 45000 | 100 | |
| My 2001 jeep grand cherokee will not provide heat on the passenger side, only the driver's side. the vehicle also has some sort of electrical short and the entire system, including the radio will reset and start. in addition the fuel system is reluctant to pump fuel to the engine on a cold start. the dealerships advised me that the car is not built to last forever and the fuel issue and heating issue was typical. the expense however would be extreme for the heating and fuel issues to be $800 to $1200 for each repair. *tr | |||
| 10/01/2007 | 0 | ||
| For several months i have been unable to defrost windows due to the common blend door problem with 99-04 jeep grand cherokees. i have gone to several dealerships to have an estimate and have been quote over 1000.00 on all occasions. although i am without heat that is not my concern. it is the safety concern of not having the ability to defrost windows during extremely cold temperatures. i feel that this is huge safety concern for customers living in cold areas on the us. this is a problem that jeep is aware of and happens on way too many vehicles to go unaddressed. jeep should at least be forced to cover some of the cost for this costly defect. please ensure that something is done about this. *tr | |||
| 11/22/2007 | 70000 | 1 | |
| The 1999-2004 grand cherokee is built with blend doors to control the heater and ac function. the doors are controlled by a stepper motor that seeks an open and close setting every 20 times the jeep is started. the end points for open or closed are set by a plastic pin that is part of the plastic door assembly. when this pin breaks, the stop points become the open and closed position of the door. eventually, the doors will break(see picture). the most common fail mode is for the broken door to fall to the bottom of the box, blocking the heater core no heat. also, in this position, the door does not do an efficient job of blocking the heat input, and the ac efficiency suffers. the door can also hang in a position where it closes neither the heater core nor ac condenser inlets. when this happens, you have a constant mixture of heat and ac?too cold in the winter and too hot in the summer. - the factory solution is to replace the doors and housing with an upgraded part that has a stronger plastic pin to withstand the constant opening and closing when the stepper seeks its beginning position. the repair entails removing the dash panel, steering wheel, all vacuum and wiring harnesses, draining the coolant, evacuating the ac system, and finally removing and repairing the heater box. quotes will range from $1200 to $2200 for the repair...if you can find someone willing to spend two days disassembling the car. it's not difficult, just detailed, and evacuating and refilling the ac refrigerant requires epa certification. dealers don't like to do this because it ties up a technician for an extended period of time and the chances of missing a wire or messing up the re-assembly is high. this is a design flaw! they are aware of the problem and no longer use the same parts when they fix it. the consumer should not be responsible for the outrageous cost of covering their mistake. *tr | |||
| 10/10/2005 | 76000 | 1 | 07/23/2005 |
| Driving to school one day and heat stopped working on driver side. started to blow cold air instead. the consequences are that it is really cold when driving in the winter. i am a college student and don't have the money to fix the mid-case blend assembly and the air recirculation assembly. repair shop cost is $900.00. *tr | |||
| 11/01/2007 | 95000 | 20 | 02/21/2007 |
| No heat on drivers side. passenger side marginally blows air. this is a recurring problem with this vehicle--all years! jeep must be fully aware of it since there are so many complaints and they have a fix, but at a high cost to the consumer. i will never buy another chrysler product again. *tr | |||
| 10/15/2007 | 110 | 2 | |
| No events lead to this. both front seat heaters stopped working. very prone on jeeps. more recently, blend doors, heat/air controls stopped working. half hot and half cold. very prone to grand cherokee. faulty design. *tr | |||
| 01/13/2002 | 3000 | 1 | 10/10/2001 |
| Heat never worked on passenger side of vehicle. now told $1500 to fix. living in warm climate allows for not fixing. finding that many people experiencing same problem with this same vehicle. 2001 jeep grand cherokee w/dual climate control. *tr | |||
| 10/25/2007 | 1 | ||
| A/c blend door failure on 2001 jeep grand cherokee limited. $1300 to fix. *tr | |||
| 01/07/2007 | 77550 | 12 | 09/02/2005 |
| 2001 jeep grand cherokee. no heat on the passengers side in the winter, ac doesn't work correctly according to the dial settings. defrost and defogger doesn't work as should. have to have the drivers side window open some to be able to see and keep the windshield clear. windshield fogged up too quickly once last winter and i put the vehicle in a ditch at 5am in the middle of winter. got a small cut over the right eye. my understanding i will have to get the ac/heat blend doors and actuators replaced in the unit which requires the dash to be removed and cost is over 1000 us dollars. the parts are inferior and made of plastic and as i can see by the number of complaints on the internet there are many, many failures. i have not had the repair done because it's just too expensive. *tr | |||
| 07/20/2007 | 50000 | ||
| My '01 grand cherokee a/c and heater is uncontrollable. fan comes on but no air from vents.this seems to be a defect that is not uncommon with this model.several online sites show that this is not an isolated situation.60 k miles and jeep tells me that its out of warranty and they will not help. | |||
| 10/15/2006 | 75000 | 1 | 03/12/2004 |
| The dual climate control door and actuator on heater/ac failed and only blows cool air. the dealer says it will cost about $900 to fix and said it was a common problem on my 2001 jeep grand cherokee. too much to fix! *tr | |||
| 01/04/2007 | 30000 | 1 | 04/04/2001 |
| Blend door on 2001 jeep grand cherokee. *tr | |||
| 10/01/2006 | 1 | ||
| The passenger side heating on the 2001 jeep grand cherokee limited quit working. *ak | |||
| 11/09/2005 | 75000 | 1 | 03/10/2004 |
| (1) none (2) the heater to my 2001 grand cherokee limited no longer functioned, only cold air flowed from the air vents regardless of the temperature selected. (3) i took the vehicle into a jeep dealership and they told me the blend doors were broken and needed to be replaced to fix the problem. the estimated cost was $1,400 and the extended warranty i bought from chrysler did not cover the problem. i am still saving up money so that i can have the repair done. this has caused great discomfort to myself and my passengers these past two winters. *jb | |||
| 02/16/2007 | 2 | 10/01/2001 | |
| The hvac system in my 2001 grand cherokee jeep has gone out on both the passenger side and the driver side of my vehicle. i feel there should have been a recall on this items from chrysler corp. i understand there has been a problem with this mid-case blend assembly for quite some time. now it is going to cost over a $1000.00 to replace. i believe it should be seriously considered for recall because of the safety hazard of driving. the afternoon it went out, i was leaving from work and a blinding snow-blizzard came, the temperature dropped and i ran off the road, due to the my windows icing up and fogging up...i had no way to defrost them. i had to drive a considerable distance to get home. i put my vehicle in 4-wheel low and managed to get out of the ditch, but i was extremely lucky and very cold when i did reach my home. *jb | |||
| 11/15/2006 | 92000 | 4 | 06/01/2006 |
| When the weather started getting colder, i tried to use the heat and i couldn't get any hot air to defrost, when my windshield began to frost and fog. while driving home, i had to first pull over and wipe the interior of my windshield, then on my 21 mile drive home, i had to constantly wipe the interior of the windshield while driving. i took the jeep to the jeep/chrysler dealer and was quoted over $1500 for the repair. i can't afford this type of repair and do not have room on my credit cards. i managed to purchase the parts and do the repair myself, with my jeep out of commission for over 2 weeks. i replaced the heater core, recirc blend door, the mid-case blend door, and 2 actuators. i have been told that this can be a consistently aggravating problem and don't look forward to having to do it again. especially now that i have a newborn who will be traveling in the car. this can be a major safety issue, if this engineering discrepancy is not resolved. as far as i know, no one has been injured...yet. this is an accident waiting to happen. i have pictures of all the bad parts and documented repairs thank you. *nm | |||
| 11/01/2006 | 68000 | 80 | 09/20/2001 |
| When using heat during the fall/winter months in new hampshire, i can smell coolant from within the cabin. the windshield and windows are fogging really, really bad that causes visibility problems. this is a major safety issue. sometimes heat comes out of the passenger side vents, sometimes it doesn't. instead, cold air is blowing on the windshield. *nm | |||
| 11/19/2006 | 86000 | 2 | 09/08/2001 |
| There was no heat on passenger side due to blend door failure. therefore defrosting the windshield properly was not possible. this was followed shortly by a leaking heater core which filled the car with coolant mist during vehicle operation. the blend doors assemblies were replaced along with the heater core to solve the problems. *jb | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 09/06/2008 | 69000 | 1 | |
| I was driving at 65 mph and all of a sudden my window just fell down into the door. it almost caused an accident. *tr | |||
| 08/08/2007 | 146000 | 2 | 01/04/2007 |
| Tl*the contact owns a 2001 jeep grand cherokee. the contact stated that the driver side window only rolled a quarter of the way down. minutes later, the passenger side window dropped all the way down. she has not notified the manufacturer or a local authorized dealer. the failure and current mileages were 146,000. | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 06/30/2008 | 1 | ||
| 1-i bought the jeep 4/2008. a couple of months after, a window stopped working. i got the regulator fixed. soon after that, another window stopped. i got that one fixed. every time i get one fixed another breaks. now i have 2 windows not working. 2-whenever i turn a corner, it sounds like the wheels are scraping against something. 3-soon after i bought the jeep, whenever it gets wet and i turn corners, there is a sound coming the front like its the axle or something. i have taken it to several people/dealers and no one can find out why. they test drive it and hear it, look underneath and still cant find out why or where the sound is coming from. *tr | |||
| 01/20/2010 | 120000 | 1 | |
| Several window motors on my 2001 jeep have broke in the past two years. when this happens, the window falls down by itself and will not go back up without getting out of the car to manually push it back up. i had to pull over on the side of the highway to push my window back up for fear of it going all the way down and not being able to get it back up in the freezing cold weather. i am also concerned about the possibility of hitting a bump in the road and the window falling down hard and shattering. please also take into consideration the fact that this has happened to three of my windows so far and that i am not the only one with this problem and chrysler is refusing to do anything about it. since it is so expensive to repair, i as well as many others are forced to live with it until i can save up enough money to get it fixed. *tr | |||
| 11/24/2009 | 85000 | 1 | |
| All four windows gears and tracks have broken within the last year. motors have had to be replaced on all four windows. *tr | |||
| 07/17/2009 | 107000 | 1 | |
| 2001 jeep grand cherokee, window regulator failed and window will not close. my son's car with my grand kids. my son has identified numerous similar failures on other cherokees. the failure occurs suddenly and had it been inclement weather, could affect drivers ability to control vehicle. *tr | |||
| 10/10/2008 | 91000 | 1 | |
| My 2001 jeep grand cherokee has now had all four window regulators fail with no apparent reason with an accumulated repair cost topping $1300. most recently, the regulator on the window next to my infant son failed while traveling on the interstate during an intense thunderstorm, causing the window to fall into the door and soaking my child-quite a distraction at 70mph. *tr | |||
| 06/25/2008 | 60000 | 1 | |
| Window regulators in this car have broken twice in less than a year and cost $550 to have repaired. i had one repaired in sept 07. i can't afford this and am driving with plastic on my second window this happened too. the windows just drop as i'm driving at 60mph. *tr | |||
| 06/09/2008 | 101320 | 1 | |
| The first incident occurred while driving, i noticed that the front passenger window began to lower itself without me activating the switch. i attempted to push the switch to make it go up which didn't work. the window then proceeded to lower itself into the door and would not return to the up position. i took the car to my mechanic who informed me that the window regulator had failed and that this is a common problem with this model vehicle. the regulator was replaced at a cost of nearly $500.00. the second incident occurred while the vehicle was parked. i returned to my car after parking it over night only to find the drivers side window was open about 3 inches. i attempted to close the window and had no response from pushing the button up. the window would however operate in the downward position but would not go up. i returned to my mechanic who advised me that the same condition as the passenger side window had occurred. $500.00 later i was back on the road. it is my understanding after reading countless blogs on the internet that this is a chronic issue and that daimler chrysler is fully aware of it yet continues to ignore it. *tr | |||
| 06/15/2007 | 117948 | 1 | |
| On june 15, 2007, as i prepared to go to the airport. i rolled down the driver side window which then just fell completely down into the door. i had to borrow a friends car. this is the second time i had to replace the driver side window regulator. *tr | |||
| 04/28/2008 | 88000 | 1 | |
| Rear driver side window regulator assembly broke in 06, front driver window regulator assembly broke in 07 and now front passenger window regulator assembly broke in 08. i had to replace the window regulator assembly, found that plastic block that holds the cables to the slide track broke. this seems to be a major design flaw on the assemblies, the plastic block gets old, worn and just cracks or breaks without warning. when this happens the window will just drop inside the door, again without warning. i feel that there should be a safety recall on these window regulators as someone could get hurt. i have the broken oem one that i just replaced if you would like to inspect it. best regards christifer radley *tr | |||
| 03/11/2008 | 1 | ||
| The driver side window went down by itself, and will not go back up. it sounds like the window motor broke. after research on the internet (type in 2001 jeep grand cherokee power window defect), i found many others that shared similar defects in their power windows. *tr | |||
| 08/10/2007 | 51795 | 2 | 12/12/2005 |
| 2001 jeep grand cherokee power window failure. this is the second power window that has failed. the driver's side door failed in early 2007 and the passenger side failed in august of 2007. *tr | |||
| 12/20/2007 | 9 | 08/15/2003 | |
| 2001 jeep grand cherokee= my vehicle should have been covered under the lemon laws of the us. equipment failures: - window regulators- replaced 2 - heated seats- both seats have the wires burnt in two in them; possible fire hazard...not covered in recall of a later year - blend doors broke- had to replace all three motors and doors - left turn signal does not function consistently - door lock system is failing: driver's door has quit locking; has to be done manually; back door behind the driver makes a squawking noise when you lock the doors, tailgate is not locking; alarm will go off if you open the door, but it is not locked. _constant small coolant leak. *tr | |||
| 07/01/2007 | 2 | ||
| Both the driver and passenger side front windows went out within about 6 months of each. broken plastic piece each time. almost $400 to repair each. *tr | |||
| 12/03/2007 | 55000 | 4 | 11/02/2002 |
| Electric windows keep breaking- 4 times now in same vehicle- one window mechanism has been replaced twice now. first time it malfunctioned, the window automatically rolled all the way up, then made loud clunk sound and window dropped down into the door. this is a safety issue as someone's arm could get stuck with the window rolling up on its own as well as having back windows fall all the way down when my young daughter is in the rear seat. *tr | |||
| 11/01/2006 | 75000 | 2 | 08/01/2005 |
| Tl*the contact owns a 2001 jeep grand cherokee. the contact stated that the front driver side window rolled down without warning. she was unable to roll it up using the electronic control. the dealer stated that the electric motor failed. approximately one year later, the same failure occurred on the front passenger side window. as of october 26, 2007, the dealer had not repaired the vehicle. the failure mileage was 75,000 and current mileage was 80,000. updated 12/12/07 | |||
| 09/09/2007 | 98000 | 2 | 02/03/2004 |
| The regulator on the drivers side window failed and the window dropped. it would not stay up on it's own. i took it to my mechanic (not a chrysler dealer). who discovered it was the regulator and replaced it for $275. less than a week later on sat. 9/15/07. the same exact thing happened to the passenger window. i contacted chrysler feeling there must be a defect for both to go within a week of each other. i was told there is no recall and they would not assist me with the drivers window as i did not go to a chrysler dealer. they told me, for the passenger window, to go to a dealer, get a diagnostic done (at my own expense). submit that to them and they would make a determination if they would assist in my repairs. they also said if they did decide to assist, there would be a $100 deductible. so by the time i pay for the diagnostic, the deductible and have to arrange to get the car to the dealer twice, if they do decide to assist me. it's ridiculous. there are literally thousands of posts on line from people who have the same exact experience. one poor man's dog jumped out the window when it fell and was badly injured. i can't believe chrysler is allowed to get away with this at the consumer's expense. this has been going on with these regulators for years. they need to be held accountable. *jb | |||
| 08/01/2007 | 114000 | 2 | |
| Was driving in a down pour and there was a very loud bang on the passenger door and the window slid down, this is a common problem with jeep i'm told and this is the second time for me...................help!!!!*jb | |||
| 08/26/2007 | 76500 | 2 | |
| 1) events leading up to failure: i pushed a button to roll up the window. 2) failure: the window 'popped' then fell into the door. 3) what was done to correct the failure: i went to a 5-star certified jeep dealer and was quoted $300 for repairs both times. this has happened on two occasions; once sept. 2006 (driver door) and the other just two days ago - aug. 2007 (passenger front right door). after thorough research on the internet and discussion with the dealer, this is a common problem with that vehicle. yet the dealer doesn't even keep the part in stock so shipping fees are incorporated. having a window which will not roll up not only puts personal property at risk of theft, but also damage due to rain, wind, snow etc. the most recent occurrence happened during a rainstorm on the interstate. this needs to be addressed. *jb | |||
| 08/24/2007 | 73000 | 1 | 06/24/2001 |
| The window regulator broke on the driver's side. the part that broke was on the regulator and a cable connects to it. the part was made from plastic and was not strong enough to handle the weight of the window and it broke. i am the original owner and always took great care of my jeep. the dealer wants $270 for a new one (not including labor) and this is very disappointing as nothing out of the ordinary was done to cause this piece of plastic to break. *tr | |||
| 04/12/2005 | 61539 | 4 | 08/15/2001 |
| I have had to replace all four window regulators over a period of time from april 2005-august 2007. i will be driving down the road and my window starts slowly dropping. the only way to then raise the window is to pay around $466 to replace the regulator. chrysler customer service has been no help. *tr | |||
| 01/01/2007 | 5 | ||
| 2001 jeep grand cherokee laredo -- every window regulator has broken at least once. driver side window regulator has been replaced twice. windows fall down when regulator fails, which is potential broken glass hazard, according to the mechanic (which is why he refused to permanently wire the window up for me). i took off the back door panels and wired the windows up with steel wire myself to prevent them from falling (and saving me $800, or $400 per window). based on the number of complaints this is obviously a terrible design, and no one should have to spend thousands of auto maintenance dollars to get their windows to roll up! *tr | |||
| 03/15/2007 | 83434 | 2 | 12/01/2001 |
| Have had driver and passenger window regulators replaced: paid $400 at jeep dealer and second window $345. the passenger side is rarely used; we feel these regulators are defective. *tr | |||
| 12/26/2005 | 1 | 10/28/2001 | |
| The window regulator assembly on our vehicle (2001 jeep grand cherokee) has broken on both the driver's side and passenger side windows. it costs us almost $600/window to repair. the part alone costs $330. we have never had this happen in any other vehicle we've owned, and we have owned other jeep vehicles, along with 25+ other cars. *jb | |||
| 11/12/2006 | 66500 | 1 | 06/24/2005 |
| After going through some online troubleshooting, i just confirmed that the blend door went bad. and yes it is not one first problem i had with my 2001 limited grand cherokee jeep. 8 months ago the drivers side window regulator broke (as in all jeeps), my four brake calipers went bad by just replacing the old pads, and now this. one day, the car just started to blow cold air. before that, i could hear the noises under the dashboard but i thought it was the way it should sound. i had most of the times limited heat in my side and more in the passenger's side. i thought i'm too hot for the car and the sensor just plays with me. but enough is enough. for god sake, how do you want to sell hardcore cars, when your cars fail to work under climate garage kept conditions, and driven mostly on a flatland (florida) on road... you should be ashamed of your products. you should call the cheap and not jeep. *nm | |||
| 08/15/2006 | 40000 | 1 | 08/15/2004 |
| Dt*: the contact stated the driver side window did not go down. the vehicle was taken to the service, who determined the window regulator fractured. | |||
| 10/13/2006 | 3 | ||
| I have had 3 different power windows fail on my 2001 grand cherokee. each time the entire motor mechanism has to be replaced at $450.+ each and all that is wrong is a small plastic nut on the end of a metal cord. this is ridiculous. *jb | |||
| 05/01/2006 | 79000 | 2 | 11/12/2003 |
| Power window failure on 2 of 4 windows. *jb | |||
| 08/31/2006 | 50000 | 1 | 07/30/2001 |
| The left power window failed. i have only 50,000 miles and i took it to the dealer and the cost is $450.00. on the evening before this incident, i had all windows up. but on the next morning the left window was down and would not go back up. i took the jeep to the dealership they acted like it was a common occurrence. the mechanic knew the problem immediately before i could finish explaining what was wrong. the power mechanism had failed. the mechanic said that the window could down when the mechanism fails. this tells me that a lot reports to repair the power windows. of course nothing is being done about this problem by chyrsler. the mechanic told me without even looking for the pricing how much it was going to cost me. that's odd! i have never been to a mechanic and he did not have to get a pricing on the parts and then add in the labor. this mechanic had all the costs built into his head. the power window mechanism is defected and should be recalled. *jb | |||
| 03/07/2006 | 57095 | 2 | 09/20/2001 |
| Power windows broke and the car only has 50,000 miles it is a 2001 jeep grand cherokee. the power windows break in the doors. costing $450.00 to repair. the vehicle is always been kept in the garage. we have had them both break on the front doors in the three months. *jb | |||
| 07/12/2006 | 45000 | 2 | 07/15/2004 |
| Both front window motors failed in a 6 month period. *jb | |||
| 06/12/2006 | 37800 | 3 | 05/08/2005 |
| Window front mechanism left side and right side broke twice on 3 jeeps that i owned all 2001. window did not go up on 3 separate occasions had to change the mechanism. miles varied but all 3 where 2001 jeeps grand cherokee. last incident noted on date you are asking. *jb | |||
| 05/08/2006 | 74000 | 2 | 10/18/2000 |
| Both the front driver side and the front passenger side window motor have to be replaced within one month of each other. *jb | |||
| 05/09/2006 | 50000 | 2 | 06/16/2001 |
| Passenger side window stopped working and fell into door in 2005. driver side window has now done the same thing in 2006. first time it cost me over $300 to repair, i'm sure this second time it will be the same. obviously, there is a defective part here, since it has happened twice it is not just normal wear and tear. this problem is out there all over the internet - chrysler/jeep needs to recall and repair this issue. *nm | |||
| 11/23/2005 | 2 | 05/30/2005 | |
| I have had to replace both front window regulators on my 2001 grand cherokee laredo. i purchased this vehicle used with 45,000 miles on it. both times this has happened before going away on vacations. i have a warranty with the dealership and have had to pay $100 deductible each time. from reading this site, it seems like a known problem. don't know why there isn't a recall on these items. i have also had to replace two electronic modules in the transmission that the dealership told me never go bad. paid over $800 for these, which were not covered. *jb | |||
| 11/09/2005 | 24000 | 6 | 06/26/2005 |
| 1. window regulator faulty: 1st incident occurred 9/2003 at 40,000 mi; driver window fell down due to faulty window regulator. although warranty had expired, manufacture replaced, charged me $50 deductible. 2nd incident occurred 11/05 at 79,700 mi.; front passing window, it fell down due to faulty window regulator. dealer stated known problem, as did daimler chrysler, but told me i would have to file a complaint with nhtsa. was told that is what extended warranty is for. (they apparently do not back their product and are not quick to resolve known defects.) 2. 12/2004 transmission problems (clutch ring): car would not go in reverse; shifting rough. was told known problem and was told i was lucky that it wasn't the whole transmission. repairs approximately $600. 3. brake problems: warped rotors/calipers/pads replaced at 24,000. i am currently on 3rd set of brakes (just now have 80,000 mi on car). last set did not last a year. premature warping, squeaking brakes, rattling car, steering wheel, just like the other complaints listed at nhtsa. have had a few near accidents due to the shaking. replaced at my expense except for the 24,000 mi job. 4. emissions code on check engine light: due to faulty gas cap. dealer charged me $100 for the diagnostics, and almost 18 for a gas cap. i have never heard of such a think, and feel it is something the mfg should be responsible for since it is an environmental issue. again, was told i was lucky that it was only a gas cap?? why should i feel lucky when i spend $28,000 for a car that has known issues with the model and the mfg acts as if they didn't care, and tells me i should pay $2500 for an extended warranty. no, they should fix the known problems. we pay that much under the misconception that they stand by their product. as a result, i have problems with tires wearing out sooner than they should and front end alignment issues. *jb | |||
| 09/30/2005 | 76541 | 4 | 07/08/2003 |
| I walked out of my house this morning and found that my rear passenger window had slid down leaving my 2001 jeep grand cherokee open. this is the 4th window that has done this (including one where my vehicle was parked in a public parking lot and the drivers window as i was approaching a stop light in a bad neighborhood). i filed a report when the third window dropped as well. i called chrysler both this time and last time and they weren't interested and suggested that if it's a problem then i should call you. | |||
| 04/22/2004 | 56432 | 1 | 08/15/2001 |
| Window regulator breaks and the window drops down into the door,so far 3 windows. *nm | |||
| 07/19/2005 | 100000 | 2 | 12/28/2000 |
| Dt: in two weeks had both front window motors replaced. the first one was the passenger side and currently the drivers side. dealer replaced the passenger side motor ,and the vehicle was at the dealer for the drivers side. manufacturer has not been contacted yet.*ak | |||
| 07/22/2005 | 32485 | 1 | 04/07/2001 |
| The event leading to the window regulator braking was use of the window. the regulator failed at 32,485 miles. the window would not stay up. the jeep dealer was able to repair the problem with new parts. i have found while looking through the nhtsa website that this is yet one more example of chrysler's poor quality components that i can look forward to replacing regularly just as i have had to replace the warped rotors every 12,000 to 15,000 miles. *jb | |||
| 06/25/2005 | 05/21/2001 | ||
| Front passenger window falls into door because of broken regulator. replaced 6 may 2005. front driver side window falls into door because of broken regulator on 25 june 2005. | |||
| 05/29/2005 | 41105 | 2 | 09/09/2001 |
| Plastic bracket that holds metal wire end in place that supports a rolled up rear passenger door window snapped causing the window to fall into the door. the window regulator piece was replaced at a cost of $240.00. one week later, the front passenger door suffered the same fate. vehicle has 41,000 miles on it. plastic piece doesn't support the power or torque that the motor is putting on it. | |||
| 02/05/2005 | 76146 | 3 | 07/27/2003 |
| The power widows fail due to a plastic part that holds the cable together. the replacement part costs $214.00 at the dealership only, and that is the whole mechanism, not just the part that breaks. i have had three of the four windows do this, and it would be nice if they could work something out so that i don't have to pay a lot of money to fix what appears to be a defective part. *jb | |||
| 01/25/2005 | 5 | 06/05/2001 | |
| Jeep has a defective part in the operator assembly of its power windows which causes the window to fall into the full open position. *ak | |||
| 01/07/2002 | 40000 | 6 | 09/10/2001 |
| I have owned a jeep for 3 years. since i have purchased the jeep i have had nothing but problems. the rotors went bad, the steering manifold went bad, the engine went bad, and the motor in the window went bad and broke. now i have replaced my left rear brake light six or seven times. it slowly started to fade out, and now the entire light goes out at night when our lights are turned on and we have to depress the brake. it is also barely noticeable during the day. we thought we had a faulty wire, but when we took it to a shop to have them look at it, they said that in every jeep that has been brought in with the same problem has been the entire light and casing. the bulb gets too hot and warps the casing that holds the light. so the light no longer touches the casing and will no longer work. they told us also that our right rear light is warping also, so both of them need to be replaced. shouldn't this be a recall, since it is happening to so many jeeps. and shouldn't it be a recall since they have a rebuilt one knowing the old ones are no good? i don't like it , i don't like knowing my tail lights are getting so hot that it is melting the casing. could you please let me know about this! *jb | |||
| 12/29/2004 | 2 | ||
| I left my vehicle parked to go shopping, but upon arrival back to the vehicle i saw that my passenger side front window was halfway down. upon further investigation i realized that what was wrong with my window had happened only 6 months earlier to the drivers side front window. the regulator or wire malfunctioned/snapped. i am having to pay to fix something that shouldn't just happen to both windows. *ak | |||
| 10/23/2004 | 53380 | 1 | 08/09/2001 |
| While driving down the road driver side window started to go down and would not go back up. the front door window regulator had to be replaced, along with three retainer door trim panels. this cost $324. in view of the number of complaints for this problem, a recall seems to be in line for the jeep grand cherokee 2001 model.*ak | |||
| 10/24/2004 | 62000 | 1 | 11/14/2001 |
| Driver's side power window failed operation. in the process of lowering the window i heard a series of grinding sounds and stopped the actions immediately. i then sought to raise the window, but nothing happened. the window is now in a fully open position and will not respond to any commands. *ak | |||
| 10/17/2004 | 41000 | 2 | 03/01/2001 |
| At 41000 miles just outside of the manufacturers warranty both the front passenger and drivers power window regulators failed. like many of the others shown here, there was a pop and the window simply slid down into the door. the plastic piece that the up end of the cable attaches to broke on both regulators. to make matters worse the design allows the slack cable to jam up in the grooves damaging both the spool and the cable. it almost seems as if it's designed to fail and completely destroy itself. a simple fix would be to install metal eyelts on the ends of the cables and use screws to attached them to the lifting plate in place of the soft plastic used. chrysler should be made to correct this for all vehicles that use this type of regulator. *jb | |||
| 09/29/2004 | 5 | 08/20/2001 | |
| Concerning my out of warranty 2001 jeep grande cherokee, since july 2003, and as recently as yesterday, all 4 of the side power windows developed broken mechanisms causing the window to slide into the door. the driver side window had the same problem a second time so it looks like this process is starting again. total cost for these repairs are approximately $1,550.chrysler knows of these issues and will not recall or pay retroactively. would love to recover these costs for a very poorly designed suv.*ak | |||
| 09/13/2004 | 3 | 08/09/2001 | |
| This is the third failure of the power window regulators. twice on the drivers window and once on the passenger window. the first incidence was covered under warranty at no cost. the other 2 were covered under extended warranty with copays. i understand that power windows fail but to have two on the drivers side go within an 18 month period is unacceptable. after reviewing other complaints this appears to be the norm versus the exception. there must be an obvious manufacturing defect which should be fixed at no cost to the consumer. service manager advises this is a common occurance because the drivers window gets used the most. i have owned other vehicles with zero defects of this nature. | |||
| 09/10/2004 | 54000 | 2 | 11/17/2001 |
| The front driver side window all the sudden started to slip down into the door and would not go back up again. i replaced the power window assembly for the front driver side window 2 months ago costing me $330. now my front passenger window is doing the same thing. *ak | |||
| 09/04/2004 | 37900 | 2 | 03/01/2001 |
| The front, driver side window dropped into the door. this is the second window in my 2001 grand cherokee that has done this within the last month. all instances have occurred after warranty expiration and it costs about $200 just for the regulator. looking at the broken regulator one can see that a plastic part where the cable is attached broke so the cable fell loose. as an engineer i know that plastic properties can vary from lot to lot resulting in inconsistant strength or the part is poorly designed. the third party repair service that replaced them said he replaces more regualtors on grand charokees than any other car.*ak | |||
| 08/14/2004 | 59900 | 3 | 07/21/2001 |
| The front, passenger side window dropped off its track and into the door. this is the third window in my 2001 grand cherokee that has done this within the last 12 months. first the front driver side window, and then the rear driver side window did the same thing. all instances have occurred after warranty expiration and it costs $360 to replace the window regulator each time. email inquiries to chrysler after each occurance have yielded nothing more than an apology for my troubles. i think there is a defect with the window regulator, and expect the fourth window to break at any time.*ak | |||
| 08/03/2004 | 51000 | 3 | 07/08/2003 |
| Between july 2003 and today, my 2001 jeep cherokee laredo has popped and dropped 3 windows (i.e. the regulator motor broke and the window dropped into the door leaving me unable to roll up the window) - first the front passenger side window last august, then the left rear passenger window in november, and today the driver side front window. the first was covered under warrantee, but the second two were under extended warranty with a $100 copay for each incident. avondale chrysler jeep in arizona completed the first two repairs and is in the process of repairing the third incident.*ak | |||
| 04/27/2004 | 2 | ||
| Both the driver's side front and rear window motors have had to be replaced | |||
| 01/10/2004 | 36000 | 1 | 01/05/2004 |
| Driver's side power window failed and fell in becoming useless. happened in winter with weather -10 degrees. *nm | |||
| 12/09/2003 | 32249 | 2 | 10/12/2000 |
| Driver side window feel and would not go up. 23208 miles on truck and the dealer replaced regulator, in accordance with service order. one year later same thing happen to the other side with 32240 miles on the truck. of course this one is out of pocket expence. this is without a doubt manufacture defect and needs to be corrected by the manufacture of the truck and not the consumer. i have also had front brake rotors changed by the dealer twice until i purchased after market pads and rotors to fix the brakes myself. no problem with brakes for two years now.*ak | |||
| 12/01/2003 | 3 | ||
| Consumer complained about electrical problems. air conditioner regulator and fan stopped working. also, consumer had to replace both driver's side and passenger's side window switch regulator.*ak | |||
| 51000 | 1 | ||
| Without any indication driver's window fell inside the door. passenger's side failed the same way. vehicle had been serviced, and motor was replaced.*ak | |||
| 09/24/2003 | 2 | ||
| First the front passenger side window went out and would not roll up, they replaced the window relay, then not even a month later the driver side window did the same thing. after my dad took it apart the relay he found that was not the motor at all but the bosch gear & cable were defective, and probably from the beginning because the very start of the cable was totally pinched and caused the whole cable to get bond. *la | |||
| 07/05/2003 | 43446 | 1 | 06/15/2001 |
| Driver side power window suddenly stopped working at 43,553 and chrysler refuses to correct obvious defect. i have relatives with same year model that had same problem as well when i spoke to serviceman at local dealership he told me they see this problem often.*ak | |||
| 3 | |||
| Consumer states that rotors has been replaced three times, calipers also has been replaced three times. on two occasions the passenger side regulator broke, and the window came down and would not go back up. also, once on the driver's side. the vehicle is in the shop again for the rotors. *ak | |||
| 05/05/2003 | 1 | ||
| All four power windows failed. *nlm *cb *nlm | |||
| 03/05/2002 | |||
| While driving at night or day,dashboard lights go out/ loses power in vehicle/ unable to wind window down/ open doors, and headlights go out. dealer contacted, cannot fix problem. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 05/17/2006 | 52000 | 1 | 06/06/2001 |
| Dt*: the contact stated the exterior rearview mirrors do not stay in the position the power controls have set. the mirrors adjust up or down on their own. an independent repair shop determined the motor for the mirrors needed to be replaced. updated 05/30/2006. *ak | |||
| 07/08/2002 | 1 | 11/03/2000 | |
| While driving, consumer applied brakes and without warning brakes made noise and skipped. *ak the rear axle seals were leaking. left front out side mirror was loose. the right front window rattles. the rear hatch light was inoperable. the brakes pulsated and the rotors were resurfaced. shock absorber makes noise when hitting slight bumps. the vehicle rattle in front at 15-30 mph. the front tires were wearing out due to misalignment. the vehicle was hard to start after warmed up. *yh | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 10/12/2009 | 54000 | 1 | |
| 2001 jeep grand cherokee dual climate control heater and defrost only works on one side of vehicle. the dealer says it will cost $1200.00 to diagnose and repair the blend doors on the system. with no heat for defrost on one side of the vehicle this could be a potential extreme hazard for visibility. *tr | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 10/01/2004 | 999 | 09/04/2004 | |
| The engine revved at a very high rpms when starting. when changing gears it made a loud clung sound and wanted to lunge into that direction. the vehicle has never shifted properly between gears. it was almost like it was slipping, and then finding the right gear. it was not a smooth transmission either. since i purchased the vehicle a little over 1-1/2 years ago the car has been in the shop more than 15 times. the dealers could not find the cause of the problem. i had to replace a transmission sensor, 02 sensor, sun roof, rear end, and cd player. the heater blend door had to be replaced , which didn't sound expensive, but the fix was to remove the entire heater plenum and replace the broken door, stop and drive assembly. cost $890.00. *ak | |||
| VISIBILITY - WINDSHIELD | |||
| 06/10/2008 | 62000 | 1 | |
| I was driving on the highway and my drivers side window suddenly dropped into the door frame. *tr | |||
| 07/08/2002 | 1 | 11/03/2000 | |
| While driving, consumer applied brakes and without warning brakes made noise and skipped. *ak the rear axle seals were leaking. left front out side mirror was loose. the right front window rattles. the rear hatch light was inoperable. the brakes pulsated and the rotors were resurfaced. shock absorber makes noise when hitting slight bumps. the vehicle rattle in front at 15-30 mph. the front tires were wearing out due to misalignment. the vehicle was hard to start after warmed up. *yh | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 03/25/2001 | 1 | 03/01/2001 | |
| I went to grayson jeep and reported that i had possible safety issues with my vehicle that needed to be addressed. the assistant service manager refused to look at my vehicle and said that i needed an appointment to be seen. however, the dealership has no by appointment only policy. i asked to speak to the service manager. when the service manager came out (j.r. laudermilk), i told him the situation and he responded by saying that they were not going to work on my vehicle so i should leave the property. i asked him on what grounds he refused to work on my vehicle and he responded by saying that they were an independantly owned dealership and he did not have to honor my warranty if he didn't want to. i refused to leave the dealership until i received the owners name and number. after calling the owner to discuss the situation with him he has failed to return my calls. the dealership should be held responsible for failing to respond to a safety related issue without grounds for doing so. no safety defect mentioned. *ak | |||
| VISIBILITY/WIPER | |||
| 06/30/2008 | 1 | ||
| 1-i bought the jeep 4/2008. a couple of months after, a window stopped working. i got the regulator fixed. soon after that, another window stopped. i got that one fixed. every time i get one fixed another breaks. now i have 2 windows not working. 2-whenever i turn a corner, it sounds like the wheels are scraping against something. 3-soon after i bought the jeep, whenever it gets wet and i turn corners, there is a sound coming the front like its the axle or something. i have taken it to several people/dealers and no one can find out why. they test drive it and hear it, look underneath and still cant find out why or where the sound is coming from. *tr | |||
| 06/30/2008 | |||
| 1-i bought the jeep 4/2008. a couple of months after, a window stopped working. i got the regulator fixed. soon after that, another window stopped. i got that one fixed. every time i get one fixed another breaks. now i have 2 windows not working. 2-whenever i turn a corner, it sounds like the wheels are scraping against something. 3-soon after i bought the jeep, whenever it gets wet and i turn corners, there is a sound coming the front like its the axle or something. i have taken it to several people/dealers and no one can find out why. they test drive it and hear it, look underneath and still cant find out why or where the sound is coming from. | |||
| 09/19/2012 | 1 | ||
| Due to the blend door breakage/failure, visability is affected because this causes the defogger/defroster system to not work properly. this creates poor visability and a safety hazard. *tr | |||
| 09/19/2012 | |||
| Due to the blend door breakage/failure, visability is affected because this causes the defogger/defroster system to not work properly. this creates poor visability and a safety hazard. | |||