Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
05/16/201070000
 2001 jeep cherokee rotors and pads have been replaced every year in the last 3 we owned it. this year i will have to do it twice. never buy chrysler again, they have issues with a product and don't attempt any solutions to fix them. brakes pulse very bad, very bad while braking and they are fine for the first 90 days of the repair but then go bad again. i believe while braking in rain or wet conditions warping occurs and once again the vibration comes back. i purchased high performance rotors and pads and at the same time as factory rotors and pads the same thing occured again. recommendations: don't drive in wet conditions and get rid of truck, they say buy american but why???? poor workmanship and ignorance of the danger that could come of this shows they have no concerns for the american consumer so why should i have concerns for a business that is suppose to be a staple in the american economy. our government bailed them out... i bailed them out and this is the thanks i received,new rotors and pads at my expense. i hope they fold so that the product the bear their name to does not injury or cause death to people that hold trust in them. my only hope is that they close the doors on this company forever so that people can once again be proud of american products. signed, a very disappointed american consumer.
10/08/20029900212/01/2000
 Consumer states that the rotors wore out. dealer notified repaired and replaced 8 months later problem reoccurred. causing the vehicle to shake. mr the consumer also stated that the vehicle would vibrate violently whenever brakes were applied-new rotors installed, which were suppose to fix the problem, and a year later the problem happened again, more severely. there's a shimmy in the front wheels when braking-per invoice. different specialists have raised the issue and trying to get to the root of the frame out of alignment. scc
WHEELS - RIM
09/17/200651000105/05/2005
 I had a slow leak in my rear tires , so i went to get them plugged. i was told that the rims had rusted through the back tires and punctured the tires. i could not get into a jeep dealership for two weeks so my mechanic ordered a new rim (jeep part) and two new tires so that i could drive safely. jeep refuses to accept responsibility based on the fact that i had my own mechanic replace the tires. i was told that i should have waited two weeks. however, i was not going to risk driving on a faulty rim and tires. i still have the rusted out rims and punctured tires that jeep refuses to acknowledge. *jb
09/29/200543220112/05/2001
 Dt: contact took vehicle to a dealership to have yearly maintenance done. the dealership told him the tires were dry rotted. also, the chrome rims were corroded. the plating inside the rims was corroded. he contacted the dealership, they told him they would replace two of the wheels, but he would have to replace the other two at his expense.*ak updated 12/27/05. *jb
08/08/2004003/01/2001
 The car is only three years old with factory installed alloy wheel and after two years i noticed the chrome starting to chip off on all four rims. i recently replaced all four tires and was told that the rims were in even worse shape than i had expected. for the length of time that this occured and the extra money paid for the option, i just don't feel that this is right. i am over on my warranty miles and feel as if there is no recourse.