Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS - FRONT
03/30/200898000109/20/2007
 Tl*the contact owns a 2002 jeep grand cherokee. while driving 45 mph, the contact struck an embankment and caused the vehicle to flip. the seat belt detached and none of the air bags deployed. the contact landed in the passenger seat and her head went through the moon roof. a police report was filed. the powertrain was unknown. the current mileage was 104,000 and failure mileage was 98,000.
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
06/15/200325000109/25/2002
 Faulty gen 3 seatbelts. seatbelt unlatched for an unknown reason. this was noticed after my child had ridden in his car seat for several miles.*ak
SEAT BELTS - FRONT - RETRACTOR
12/11/200672000106/02/2002
 Dt*: the contact stated the driver side seat belt would not retract. the dealer was not contacted. also, when attempting to use the parking brake, the lever snapped, and went loose. the dealer determined the cable needed to be replaced.
SEAT BELTS - INTEGRATED CHILD SEAT
04/02/2004140000108/29/2003
 Integrated child safety seat harness clip broke on the third time it was used. consumer felt that the harness clip will not restrain child in a crash.*ak
SEAT BELTS - REAR
04/29/200304/30/2002
 I have a jeep grand cherokee limited year 2003. it has the gen-3 seat belts in the back seat. these seat belts have been known to release in crashes. i tested the seat belt out and it releases with a simple touch of the elbow. i contacted daimler chrysler and explained that the safest place for children is in the back seat but it is useless if the seat belts release upon impact. my 6 month is safer in the front seat with seat belts that work properly. daimler chrysler explained to me that if the seat belts are used properly they are safe. isn't there only 1 way to use a seat belt? i explained to daimler chrysler that i saw a crash test with a dummy and the seat belt released upon impact. did the dummy do something wrong??? why do people have to lose their lives or be severly injured before a manufacturer is willing to admit they have a problem or try to correct it? i am contacting you because i think there should be a recall from daimler chrysler so they stop putting these dangerous seat belts in the vehicles they manufacture. i would need a seat belt that works properly. please advise. thank you, darla graham
12/08/200203/05/2001
 My 2002 jeep grand cherokee limited, gen 3 seat belt in the rear, unlashed unexpectedly. i have two chrysler cars with this type of belt. i would never have bought them knowing the belts are potentially unsafe. i have two small children. please these recalled. *nlm
04/08/20031
 I have found that many 2002 jeep grand cherokee vehicles are missing the required child safety seat latch ready anchors in the rear seats. have ordered new seats to correct condition and the replacement seats are also missing the latch anchors. example vehicle identification numbers: 1j4gw48s52c294145, 1j4gw48s52c290760. more available upon request. *jb
SEAT BELTS - REAR - BUCKLE ASSEMBLY
08/11/200662000105/19/2002
 My 2002 jeep cherokee is not equipped with a secure latch for the use of a safety seat in the rear passenger seat according to chrysler they are not required to put it there. *jb