Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | ||||||||||||||||
| 09V117000 | CHRYSLER LLC | from 09/10/2002 to 06/30/2004 | V (Vehicle) | 103409 | 11/23/2009 | MFR | CHRYSLER GROUP LLC | 04/09/2009 | 04/08/2009 | |||||||
| Defect Summary | Chrysler is recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06v-197 completed (03-04 my) or seat heater elements service replacement (01-02 my). the front seat electric heater elements could overheat. | |||||||||||||||
| Consequence Summary | Overheating could potentially cause a fire or injury. | |||||||||||||||
| Corrective Summary | Dealers will replace the front seat heater elements free of charge. the recall began on november 23, 2009. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler recall no. j14.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 01/12/2013 | 219000 | 1 | |
| The driver's side power seat bracket had broken in two, tipping the seat to the right. *tr | |||
| 01/12/2013 | 219000 | ||
| The driver's side power seat bracket had broken in two, tipping the seat to the right | |||
| 07/20/2012 | 134202 | 1 | |
| The driver's side power seat bracket had broken in two, tipping the seat to the right, making me over-steer very quickly to the right which i had to compensate for in order to avoid running off the road into the ditch. i have since read online that this is a common problem of metal fatigue from under strength rails. *tr | |||
| 07/20/2012 | 134202 | ||
| The driver's side power seat bracket had broken in two, tipping the seat to the right, making me over-steer very quickly to the right which i had to compensate for in order to avoid running off the road into the ditch. i have since read online that this is a common problem of metal fatigue from under strength rails. | |||
| 05/16/2006 | 29465 | ||
| After just less than 30k miles, both front seat elements started to get overly hot, then stopped working. took into dealer, found short in bottom element. vehicle was stilll under warranty, i had also bought an extended warranty. everything for that eight way powered seat was covered but the heater element. was told it would be an $800 per seat fix. i declined to have it fixed. now i find out that there is a recall for this exact issue, but that it does not cover my vin number according to both the dealer and daimlerchrysler. it just doesn't make any sense how they can get away with this after reading all the blogs from people with this same issue and the same response from chrysler. sure could use some help getting them to stand behind their product. | |||
| 08/01/2012 | 131465 | 1 | |
| While driving, i stepped on my brake, i heard a loud bang and found myself first jammed into the steering wheel/dash area, and then, once my vehicle was stopped, i was in the rear seat area. upon further investigation, i found that the rear seat brackets on my front (drivers) seat were broken through; the metal that the seat bracket is made of was broken at both rear corners, and the front bolts were pulled-through. the thin metal the bracket is made of had a couple of cracks, and overall, the seat is almost useless when it comes to driving the car in a safe manner. fortunately, when my seat broke i was not going so fast as to not be involved in an accident! if i had been on the freeway, i believe i would not be here today writing this complaint. there are no reasonable local sources to replace the bracket;(the jeep dealers want to sell a new seat for approx. 700.00, unless you want to pay $300.00+ for another seat from a wrecking yard, which will also have the same thin metal bracket). i am attempting to get it welded, but i have already been informed that this will be a temporary repair at best; the metal the bracket is made of is far too thin to handle the weight of a person using the seat for a long period of time, and will break again). help! *tr | |||
| 08/01/2012 | 131465 | ||
| While driving, i stepped on my brake, i heard a loud bang and found myself first jammed into the steering wheel/dash area, and then, once my vehicle was stopped, i was in the rear seat area. upon further investigation, i found that the rear seat brackets on my front (drivers) seat were broken through; the metal that the seat bracket is made of was broken at both rear corners, and the front bolts were pulled-through. the thin metal the bracket is made of had a couple of cracks, and overall, the seat is almost useless when it comes to driving the car in a safe manner. fortunately, when my seat broke i was not going so fast as to not be involved in an accident! if i had been on the freeway, i believe i would not be here today writing this complaint. there are no reasonable local sources to replace the bracket;(the jeep dealers want to sell a new seat for approx. 700.00, unless you want to pay $300.00+ for another seat from a wrecking yard, which will also have the same thin metal bracket). i am attempting to get it welded, but i have already been informed that this will bve a temporary repair at best; the metal the bracket is made of is far too thin to handle the weight of a person using the seat for a long period of time, and will break again). help! | |||
| 12/07/2009 | 48000 | ||
| Tl* the contact owns a 2002 jeep grand cherokee. while parked, the contact noticed the heating function was not working within the front driver's side seat. the contact disassembled the seat and noticed that the wires within the seat were melted. the vehicle was not taken to the dealer for diagnostics or repairs. the contact referenced nhtsa campaign id number: 09v117000 (seats:front assembly:seat heater/cooler) but was advised by the manufacturer that the vin was not included in the recall. the approximate failure mileage was 48,000. | |||
| 12/07/2009 | 48000 | ||
| Tl- the contact owns a 2002 jeep grand cherokee. while parked, the contact noticed the heating function was not working within the front driver's side seat. the contact disassembled the seat and noticed that the wires within the seat were melted. the vehicle was not taken to the dealer for diagnostics or repairs. the contact referenced nhtsa campaign id number: 09v117000 (seats:front assembly:seat heater/cooler) but was advised by the manufacturer that the vin was not included in the recall. the approximate failure mileage was 48,000. kmj | |||
| 12/07/2009 | 48000 | ||
| Tl- the contact owns a 2002 jeep grand cherokee. while parked the contact noticed the heating function was not working within the front drivers side seat. the contact disassembled the seat and noticed the wires within the seat had melted. the vehicle was not taken to the dealer for diagnostics. the vehicle was not repaired. there was a recall under nhtsa campaign id number: 09v117000 (seats:front assembly:seat heater/cooler) that may be related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the approximate failure mileage was 48,000. ds | |||
| 10/17/2011 | 73800 | ||
| Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the seat became burned because the heating element had a shortage and overheated. the contact sustained burns to the leg. the dealer did not offer any assistance, stating that the vehicle was not included in nhtsa campaign id number: 09v117000 (seats:front assembly:seat heater/cooler). the manufacturer was made aware of the failure. no repairs were performed. the current mileage was 74,000 and the approximate failure mileage was 73,800. | |||
| 10/17/2011 | 73800 | ||
| Tl- the contact owns a 2002 jeep grand cherokee. the contact stated that the seat became burned because the heating element had a shortage and overheated. the contact sustained burns to the leg. the dealer did not offer any assistance, stating that the vehicle was not included in nhtsa campaign id number: 09v117000 (seats:front assembly:seat heater/cooler). the manufacturer was made aware of the failure. no repairs were performed. the current mileage was 74,000 and the approximate failure mileage was 73,800. kmj | |||
| 10/17/2011 | 73800 | ||
| Tl-the contact owns a 2002 jeep grand cherokee. the contact stated that the seat had burned since the heating element had a shortage and overheated. the contact sustained burns to the leg. the dealer did not offer any assistance since her vehicle had not been included in nhtsa recall number: 09v117000 ( seats:front assembly:seat heater/cooler). the manufacturer was aware of the failure. no repairs were performed. the current mileage was 74,000. the approximate failure mileage 73,800. bw | |||
| 01/02/2003 | 103000 | ||
| Tl* the contact owns a 2002 jeep grand cherokee laredo. the contact stated that the driver and passenger side heated seats would overheat and burn the back of the seat occupants legs. the vehicle was taken to the dealer who stated that the vehicle did not fall under nhtsa campaign id number: 09v117000 (seats: front assembly: seat heater/cooler). the manufacturer was not contacted and the vehicle was not repaired. the failure mileage was 0 and the current mileage was 103,000. | |||
| 01/02/2003 | 103000 | ||
| Tl - the contact owns a 2002 jeep grand cherokee laredo. the contact stated that the heated seat would become so hot that would burn the back of the passenger and drivers legs. the vehicle was taken to the dealer who stated that the vehicle does not fall under recall nhtsa campaign id number: 09v117000 (component: seats:front assembly:seat heater/cooler) therefore she would have to pay for the repairs. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 0 and current mileage was 103,000. pm | |||
| 03/14/2011 | 152137 | ||
| Recently my front driver seat on my 2002 jeep grand cherokee overland started to rock back and forth and felt very loose. i looked under the seat and found that the very thin metal that had been connected to the seat frame/rail had fractured and one bolt had actually bored through the metal hole opening between the two assemblies. | |||
| 03/14/2011 | 213000 | ||
| Front driver's seat seemed wobbely, looked under seat and bracket that holds seat to the rails is broken on front left and right side. you can now lean back and front of seat lifts up. very dangerous. if there was a crash, you could easily end up in the back seat of the car. i have looked and found many complaints about this situation with the jeeps, 1 site had over 2600 complaints in a 2 year period. i took off the side of the seat and added 2 nylon straps to hold seat down to rail. i have read many places where people have this welded back together and it breaks again. metal is very thin, not built to take strain of any kind. | |||
| 03/01/2011 | 86480 | ||
| Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that the driver and passenger heated electric seats were overheating abnormally. the vehicle was taken to the dealer who diagnosed that both of the front seat heating elements would need to be replaced. the manufacturer was contacted who offered no assistance. the vehicle was not repaired. the failure and current mileage was 86,480. | |||
| 03/07/2011 | 108800 | ||
| Noticed a failure of driver's side seat mount. seat now rocks back and forth because front of seat mounts became fatigued and failed. after doing some internet research, this seems to be a common problem with this model and should be investigated. | |||
| 03/01/2011 | 86480 | ||
| Tl - the contact owns a 2002 jeep grand cherokee. the contact stated that the front heated electric seats were over heating. the vehicle was taken to the dealer who diagnosed that both of the front seats heating elements needed to be replaced. the manufacturer was contacted who did not offered any assistance since the vehicle was not included on any recalls. the vehicle was not repaired. the failure and current mileage was 86,480. pm | |||
| 03/07/2011 | 108800 | ||
| Noticed a failure of driver's side seat mount. seat now rocks back and forth because front of seat mounts became fatigued and failed. after doing some internet research, this seems to be a common problem with this model and should be investigated. | |||
| 03/01/2011 | 86480 | ||
| Tl - the contact owns a 2002 jeep grand cherokee. the contact stated that the front heated electric seats were over heating. the vehicle was taken to the dealer who diagnosed that both of the front seats heating elements needed to be replaced. the manufacturer was contacted who did not offered any assistance since the vehicle was not included on any recalls. the vehicle was not repaired. the failure and current mileage was 86,480. pm | |||
| 03/07/2011 | 108800 | ||
| Noticed a failure of driver's side seat mount. seat now rocks back and forth because front of seat mounts became fatigued and failed. after doing some internet research, this seems to be a common problem with this model and should be investigated. | |||
| 01/03/2011 | 70000 | ||
| The heated seat on my 2002 jeep grand cherokee overland overheated and burned my legs. i now leave the heated seat turned off. i took the car to the jeep dealer and they stated it needs a new seat heater assembly and will cost $800.00. i cannot afford to pay that much so i did not have it replaced. i saw a recall notice on the nhtsa web site and discussed this with the jeep dealer. the jeep dealer stated that my jeep is not covered in the recall. | |||
| 06/15/2006 | 100000 | ||
| The support frame for the drivers side seat failed at approximately 100,000 miles. it causes the car seat to shift as there are only 3 support points instead of 4. i had a mechanic attempt to fix it but that only lasted until 150,000 miles. a moderate to high impact accident may cause the entire seat to come loose thereby nullifying any safety effect a seat belt may have to save my life. | |||
| 11/06/2010 | 107700 | ||
| This evening, while making a left turn in my 2002 jeep grand cherokee laredo, the metal base structure of the driver's seat sheered off in the right front position. this has resulted in the seat being secured to the vehicle by only the other three positions, and the seat wobbles back and forth. the vehicle is now unsafe to drive. in a collision, the failure of this seat is assured. | |||
| 10/04/2010 | 98411 | ||
| I have a 2002 jeep grand cherokee. the seat frame broke through completely with normal wear, less than 100k miles on the car. i took the car to get it inspected and it failed because of the seat. something this serious should be recalled. | |||
| 10/01/2010 | 83000 | ||
| My 2002 jeep grand cherokee larado front drivers seat has broken loose while driving from the floor frame twice and the seat back twice. this is caused by under quaility strenght of metal and welds. form asks for a date of incident below but this has happen four times over a three to four year period. | |||
| 10/04/2010 | 98411 | ||
| I have a 2002 jeep grand cherokee. the seat frame broke through completely with normal wear, less than 100k miles on the car. i took the car to get it inspected and it failed because of the seat. something this serious should be recalled. | |||
| 10/01/2010 | 83000 | ||
| My 2002 jeep grand cherokee larado front drivers seat has broken loose while driving from the floor frame twice and the seat back twice. this is caused by under quaility strenght of metal and welds. form asks for a date of incident below but this has happen four times over a three to four year period. | |||
| 11/09/2009 | |||
| Took my 2002 jeep grand cherokee into dealership to fix a window. when i picked it up they had changed some part that was a recall on my heated seats. the heated seats then burned out a module and the dealership said that it was not their problem and that it would cost $200.00 per seat to fix. i couldn't believe it. obviously i now have seats that only heat on high. | |||
| 03/13/2010 | 106000 | ||
| Drivers side front heated seat worked intermittantly at first then one time got extremely hot and no longer works. the mechanic where we purchased found the heated seat element had burned in two and the foam cushion had burnt as well. told us to contact chrysler, they said our vehicle was not included in recall. | |||
| 01/01/2008 | 130000 | ||
| Driver's seat frame broken, 3rd time. welded twice before to repair. | |||
| 11/06/2009 | |||
| 2002 jeep grand cherokee overland heated seat no longer works prior to it quitting, it would get very hot and have to be shut off i was advised that there was a recall & when i called the dealer they said my 2002 jeep was not inlcuded--maybe someone should look into including additional 2002 jeep cherokees- | |||
| 12/01/2009 | 45600 | 1 | |
| Front drivers heated seat element got very hot and burned me and stopped working. *tr | |||
| 02/22/2010 | 1 | ||
| Driver side seat lower frame broke while me driving and made me swerve left almost running off the by-pass,upon looking at my seat i revealed a cracked lower seat frame,which makes me very uncomfortable when driving, the seat is very loose. my actual weight is 210lbs 5 11 i feel that the seat should be assembled to easily handle a 250lb person. *tr | |||
| 12/08/2009 | 99000 | 1 | |
| My heated seat on my 2002 jeep grand cherokee overland got to hot and melted the seat padding on the drivers side it dose not work and there is a recall on them and my jeep is not on the recall. *tr | |||
| 02/14/2010 | 1 | ||
| Whilst driving heard a snap and the front driver's seat started to wobble. the metal bracket snapped. this is a 2003 jeep grand cherokee. *tr | |||
| 02/15/2010 | 90000 | 1 | |
| My 2002 jeep cherokee limited front driver seat brackets have broken on all 4 legs where they bolt onto the floor.. i had them welded back and it appeared sturdy until the other day when i went to get into the seat... the left upper front brace broke completely thru. i called cross jeep in louisville ky, to replace this part... they said i had to pay $331 in advance and couldn't give me a very good date when the order will be filled... he pulled up current orders from dec 2009 and the eta on their seats was june 2010.. this is a major safety problem.... its like not wearing a seat belt because you are not strapped down to anything... *tr | |||
| 01/15/2010 | 162643 | 1 | |
| Driver side seat totally broke, including the brackets on the bottom, and the right side of the back part of the seat. it is very dangerous, was driving on the freeway when it happened and the seat just snapped. now i'm having a hard time finding a replacement seat... *tr | |||
| 10/15/2009 | 60000 | 1 | |
| My 2002 jeep grand cherokee driver's seat breaks from the frame of the vehicle. the seat was rewelded to the frame but then the rails that are attached to the vehicle broke and needed to be replaced. a jeep dealers' mechanic stated that this was a common problem with this vehicle. *tr | |||
| 01/02/2010 | 119000 | 1 | |
| Driver's side heated seat got extremely hot and has since quit working. called dealer and chrysler/jeep and both say it is not covered under the current recall #j14. i see where there are 17 under the seat heading of component and others under the electrical heading. this should be a recall someday and soon. *tr | |||
| 12/10/2009 | 140000 | 1 | |
| My drivers seat has broken off of my car offering no support in the event of an accident. the bracket that holds the seat onto the car broke at the base where the bolts hold it onto the car. if just sitting in the seat breaks it how well will this hold up in the event of an accident? getting into an accident at a highway speed could totally break the seat off of the car and offer no help in the event of a crash. in my opinion the seat should never break off of the car. the seat and the seatbelt are the only things offering me support in the event of an accident. i have had older cars before this one with more miles that have never had this problem. *tr | |||
| 12/01/2009 | 90000 | ||
| 2001 jeep grand cherokee heated seat failure and fire, the heated seat stopped working on investigation of the cause it was discovered that the carbon fiber element in the seat cushion had failed and burned the surrounding foam and seat cover material. *tr | |||
| 01/18/2008 | 21222 | 1 | |
| 2002 jeep grand cherokee overland 10 way heated power memory seat . the original seat heater element burnt up in winter of 2006 . the mechanic who fixed the car said that there was a noticeable burn marks on the leather underside of the seat cushion. the replacement unit burnt again in 2008. i then decided against paying for the repair again. now chrysler has recalled over a 100000 jeeps for seat problem under recall j17. i am told by chrysler my 2002 is not involved in the recall. i feel if it is not, it should be. apparently they have a problem also since the original repair was only 100 dollars and when it happened the second time it was over 300 dollars. *tr | |||
| 10/28/2009 | 112187 | 1 | |
| 2002 jeep grand cherokee driver's seat frame broken in front and back. original break on the front of the frame needed to be welded back on. second break is on the front and rear of the frame. need to replace entire frame. *tr | |||
| 10/08/2009 | 99685 | ||
| Tl* the contact owns a 2002 jeep grand cherokee. while attempting to enter the vehicle, the driver-side seat shifted out of position without intention. the vehicle was taken to a local body shop, and a mechanic concluded that the seat bracket need to be replaced. no repairs were made to the vehicle. the current and failure mileages were under 99,685. | |||
| 09/09/2009 | 87000 | 1 | |
| My driver side seat on my 2002 jeep grand cherokee is sagging on one side. checking on-line this is a very common problem where chrysler designed it poorly and used substandard parts. *tr | |||
| 07/01/2009 | 87500 | 1 | |
| We purchased a 2002 jeep grand cherokee laredo on 7/1/09. the driver's side front seat shifts forward and backward depending on the direction of travel, bumps in the road, etc., making it difficult to maintain full control of the vehicle. *tr | |||
| 05/20/2009 | 139000 | 1 | |
| My son's 2002 jeep grand cherokee driver's seat started wobbling and then completely broke loose from the frame. he is 240 lbs and was just driving normally. over time ... the wobbling gradually got worse. the seat completely broke loose as he was accelerating after waiting for a stop light. i removed the seat to see what was wrong and saw that both brackets that are welded to the front rod that runs parallel with the front of the drivers seat were cracked and the front bolt on the door side of the drivers seat ripped right through the flimsy metal bracket on the base of the seat. this structural defect is life threatening. he almost fell backwards into the back seat. had there been other cars coming at this intersection, he would not have been able to react. i checked the internet and saw that this seat/structural defect on jeeps goes back to 1999. how can the nhtsa and jeep/chrysler ignore this problem for years? this should be a safety recall. jeep should be held responsible for fixing this problem now. given all the blogs related to this issue ... they sure won't win in court. *tr | |||
| 01/14/2009 | 96000 | 1 | |
| Approximately mid january, the driver's side heated seat cushion overheated and caught fire. luckily turning off the switch extinguished the fire. however it left a couple of inch long burn mark in the leather seat cover. we had been noticing hot spots in the heating element, and my wife had placed a fleece hood on the seat to sit on. this also received some melting but saved her from any burns. discussion with family and friends lead to the discovery of a recall involving jeep heated seats. i contacted my local dealership and was informed that my vehicle did not fall under the recall guidelines. recall was for '03 & '04 models, i have a '02. i asked if they would cover the repairs anyway as the problem was the same, they declined. i then contacted chrysler/jeep by phone. i received the same response from a representative and the supervisor. when i asked about an appeals process they said i had just been through it by talking to the supervisor. my understanding of the '03/'04 recall is that both driver and passenger seats and seat back heating elements would be replaced due to potential failure. i am concerned that just fixing the broken part would leave the possibility of this occurring on the other seat also. i have not replaced this as yet. we are just not using the heated seats. i am in the process of checking on various replacement options and prices such as factory parts, replacement with aftermarket parts, etc. i wonder what options are available besides paying for this repair myself? *tr | |||
| 12/15/2008 | 76566 | 1 | |
| Extreme heating of driver's side heated seat with subsequent failure. *tr | |||
| 11/12/2008 | 92000 | 1 | |
| Heating elements for front heated seats burned foam in both seats. heating elements no longer function causing an expensive repair. jeep build date of february 2002. manufacturers recall f17 starts with date of manufacture of september 2002. chrysler acknowledges the problem but will not expand the recall dates. *tr | |||
| 03/15/2008 | 76700 | 1 | |
| As the purchaser of pre-owned 2002 jeep gc limited, have experienced front seats heater elements shorting and failure. *tr | |||
| 07/10/2008 | 94000 | ||
| Tl*the contact owns a 2002 jeep grand cherokee. while driving at an unknown speed, the seat frame spontaneously failed and allowed the seat to suddenly retract backwards. the failure increased the risk of a crash. the dealer stated that the entire seat frame needed to be replaced at the cost of over $400. he is in the process of having the seats repaired. secondly, the power windows worked intermittently. the dealer replaced the window regulators. thirdly, he noticed that fluid from the heater coil leaked into the front passenger side of the vehicle. the manufacturer would not assume any responsibility for the repair because the vehicle exceeded the warranty. the failure and current mileages were 94,000. | |||
| 12/23/2005 | 101050 | 25 | 05/15/2002 |
| Upon acceleration, the front driver seat broke resulting in severe backward and sideways tilt & rocking. substantial corrective action was taken to keep control of vehicle. (i copied this complaint from another complainant because it is identical to mine). i had the same problem with my 1999 grand cherokee and the manufacturer replaced it under warranty after much negotiation, because the vehicle was out of warranty, calling it a safety issue. *jb | |||
| 05/04/2002 | |||
| Material on seat creates a static charge that is discharged when consumer touches outside of vehicle, such as door, fuel tank, etc,. this may ignite a fire. contacted dealer.*ak | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 04/05/2008 | 54000 | 1 | |
| Break in drivers seat power lift assembly. complete break in steal with additional stress fractures and splitting in lower chair frame mounting rail causing seat to disconnect from base. continued use of this vehicle could cause serious injury due to the seat surface in which the driver is located, becoming detached causing the driver to loose control of the vehicle. *tr | |||
| 08/18/2005 | 48000 | 1 | 11/09/2001 |
| Upon accelleration, the front driver seat broke resulting in severe backward and sideways tilt & rocking. substantual corrective action was taken to keep control of vehicle. | |||
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||
| 01/29/2013 | 157000 | ||
| Tl* the contact owns a 2002 jeep grand cherokee. the contact stated that while driving 65 mph, smoke was smelled inside the cabin. the vehicle was moved to the shoulder where it was noticed that smoke was coming from the front driver seat. the contact deactivated the seat warmer and drove the vehicle home. the dealer was contacted and informed the contact that the vehicle was not included in nhtsa campaign i.d. 09v117000 (seats). the vehicle was not repaired. the failure mileage was 157,000. | |||
| 01/01/1901 | 1 | ||
| 2002 jeep grand cherokee. complaint concerning chrysler safety recall- heated seat elements *gr the consumer stated both front seat heater elements were replaced after the drivers seat stopped working. the dealer refused to repair the vehicle free of charge, because the consumer's vehicle was not included in the recall. when the consumer went to another repair facility, they discovered the drivers component was charred. *jb | |||
| 11/26/2009 | 150200 | 1 | |
| Tl*the contact owns a 2002 jeep grand cherokee. the contact stated that the driver side heated seat stopped working. the failure was caused by a faulty wire. the contact viewed recall number 09v117000, seats front assembly seat heater/cooler; however, he was advised that his vin was not related although the failure was identical. the contact is concerned about the risk since someone could have been seriously injured. the failure mileage was 150,200. updated 02/19/10 *bf the consumer stated the seats started to smoke prior to the failure. updated 05/05/10.*jb | |||
| 11/28/2009 | 71150 | ||
| Tl* the contact owns a 2002 jeep grand cherokee. the heated seats on the driver-side burned his leg after being turned on. the vehicle was taken to the dealer for inspection. he was advised that his vehicle was excluded from recall nhtsa # 09v117000 (seats:front assembly:seat heater/cooler). the failure mileage was 71,150. | |||
| 10/14/2009 | 60000 | ||
| Tl* the contact owns a 2002 jeep grand cherokee limited. the driver side heat activated seat would become too hot when turned on the high level. also the passenger side seat heater failed. he would only be able to adjust the heater to low which he noticed no problems with to-date. he took the vehicle to the dealership and was told that failure was common for his model type.. he referenced recall 09v117000(seats:front assembly:seat heater/cooler), but the manufacturer told him that his vehicle was not included. the vehicle had not been repaired to-date. the current mileage was 67,452. the failure mileage was approximately 60,000. | |||
| 02/12/2009 | 60000 | 1 | |
| Tl* the contact owns a 2002 grand jeep cherokee. the driver-side heated seats burnt his legs. he took his vehicle to the dealer and was advised that his vehicle was excluded from recall # 09v117000 (seats:front assembly:seat heater/cooler). he then called the jeep manufacturer, but was not provided with any assistance. the failure mileage was 60,000. updated 01/12/10 *bf updated 01/14/10. *jb | |||
| 11/22/2007 | 65000 | ||
| Tl* the contact owns a 2002 jeep grand cherokee. the drivers seat heating unit was repaired twice under warranty because it did not function properly. on one occasion the seats became incredibly hot. the vehicle was taken to the dealer, and a technician stated that he would have to pay $700.00 to replace the seat because the warranty expired. the manufacturer was contacted in reference to recall # 09v117000 (seats:front assembly:seat heater/cooler). since his vehicle identification number was excluded from the recall, he was ineligible for a free remedy. no repairs were made. the current mileage was 100,095. the failure mileage was approximately 65,000. | |||
| 10/20/2009 | 76000 | ||
| Tl* the contact owns a 2002 jeep grand cherokee limited. the driver-side heated seat was inoperable. he then removed the driver seat and noticed that a hole was burned into the cushion. his model year was excluded from recall # 06v197000 (seats:front assembly:seat heater/cooler), so he was ineligible for a free remedy. the current and failure mileages were 76,000. | |||
| 12/10/2007 | 51000 | 1 | 09/27/2002 |
| The seat heater in my '02 jeep grand cherkoo overland stopped working. i peeled back the leather covering to discover a wire connecting 2 heating elements had shorted out where it is pinched by a spring tension rod and significantly burnt the seat cushion and melted part of the leather. *tr | |||
| 01/03/2007 | 80450 | 1 | 08/20/2005 |
| On january 3, 2007, minutes after turning on the passenger side heated seat, it got extremely hot and was unable to be sat on, it produced smoke, and a burning smell was observed. i believe this could have been a fire had it not been turned off quickly. my son was in the passenger seat and he raised his butt from the seat screaming about the heat. i immediately turned the heater off, pulled over, he jumped out of the vehicle, and we waited for some time for the seat to cool down before proceeding onward to school. i am afraid to allow anyone to sit in that seat until it is properly repaired. *jb | |||
| 12/06/2006 | 65000 | 1 | 04/25/2006 |
| Heated seats get way to hot they burn your legs and then short out and burn the foam in the seat which could cause a fire. *jb | |||
| 12/01/2006 | 58877 | 1 | 10/01/2002 |
| Dt*: the contact stated the passenger seat overheated. the occurrence did not cause a fire. the vehicle had not been to a service dealer. updated 12/28/2006 - the consumer vehicle was not included in the heated seat recall. the consumer feels that the 2002 models should be included because they have the same parts. *nm | |||
| 08/29/2006 | 82000 | 1 | 08/22/2002 |
| Dt*: the contact stated the driver's side heated seat became so hot that it felt like the seat burned the contact's leg. initially the seat became very hot intermittently. a week prior to complete failure, the seat became extremely hot every day. the seat's heat function stopped working. the contact did not have a physical burn. there was a nhtsa recall, # 06v197000, regarding the seats: front assembly: seat heater/cooler. the vehicle was not included in the recall due to the vin. updated 11/21/06. *jb | |||
| 01/10/2006 | 1 | 09/04/2002 | |
| 2002 heated seats problem. extremely hot. had to get out of car to avoid burning my legs. seats no longer heat. i guess the elements / sensors or ? no longer work or burned themselves out. chrysler-jeep says my vehicle is not covered in the announced (on tv and radio) recall of 2003 and 2004 jeep grand cherokee suvs. i do not understand. it is the same hazard. dealer told me to wait for a recall notice. *jb | |||
| 12/28/2004 | 8 | 12/21/2004 | |
| I have heated seat in my 2002 jeep gr.ch.lim. that has had to be disconnected, as it heats on it's own, without the power turned on. also, the a/c turns on by itself, as well. *nm | |||
| 01/15/2006 | 90000 | 1 | 11/01/2005 |
| Seconds after turning on the driver side heated seat, it got extremely hot and was unable to be sat on, it produced smoke, and a burning smell was observed. the heating element has not worked since. i believe this could have been a fire had it not been turned off quickly. *nm | |||
| 01/12/2006 | 57700 | 1 | 02/28/2005 |
| Dt*: the contact stated the vehicle has a dual heating/cooling system. the passenger side was putting out cold air and the driver side heated seat did not work. the dealership determined a part in the heater needed to be replaced. *nm | |||
| 05/23/2005 | 40000 | 3 | 03/31/2002 |
| Engine light came on my jeep i took it to the dealership and they informed me the light is from a malfunction with the gas cap seal. also the heater and a/c don't work and i had them look into it they said the main device inside the dash was malfunctioning and want to charge me over $850. also my seat heaters don;t work anymore and again they said the heating pad failed. they refuse to repair the malfunctioning parts stating it's not cover in the warranty that ended 1 and a 1/2 month ago | |||
| 02/21/2004 | 25000 | 1 | 06/29/2002 |
| The front heated leather passenger seat of my vehicle got so hot that it seriously burned my daughter who is a paraplegic. she sustained third degree burns to her buttocks and to her foot which was resting on the seat. she has undergone multiple surgeries to include skin grafts and she has had multiple admissions to the hospital. *ak | |||
| 01/01/2003 | 2000 | 7 | 11/30/2001 |
| Purchased november 2001, had two recalls for fuel system within two months, dealer told me there was previous recall fixed before i purchased. engine safety warning light has come on and stayed on several days on seven (7) separate occasions. dealer claims not to worry cannot figure out why. plus seat heater went out and had to be replaced, interior heater stopped working except defrost. i believe they are all related and is why the engine safety warning light keeps coming on. also to note--vehicle sways back and forth over small bumps, like riding a small boat in rough water. *nlm | |||