Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS | ||||||||||||||||
| 12V527000 | CHRYSLER GROUP LLC | from 02/13/2001 to 05/23/2003 | V (Vehicle) | 744822 | ODI | Chrysler Group LLC | 11/08/2012 | 11/08/2012 | ||||||||
| Defect Summary | Chrysler is recalling certain model year 2002 and 2003 jeep liberty vehicles manufactured january 9, 2001, through march 28, 2003, and 2002 through 2004 jeep grand cherokee vehicles manufactured february 13, 2001, through may 23, 2003. a component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated. | |||||||||||||||
| Consequence Summary | Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash. | |||||||||||||||
| Corrective Summary | Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. the recall is expected to begin during january 2013. owners may contact chrysler at 1-800-247-9753. | |||||||||||||||
| Notes | Chrysler's recall campaign number is m35.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 0801603 | 06/13/2003 | 10002037 | New airbag control module optimized for current and prior model year use. *tt | 08/12/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 01/25/2010 | 1 | ||
| 2003 jeep grand cherokee. consumer writes in regards to airbag system occupant restraint control module recall notice 12v527000. *smd | |||
| 12/21/2011 | 164000 | ||
| Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that the driver and passenger frontal air bag deployed erroneously. the vehicle was taken to the dealer who performed a diagnostic which located the failure at the occupant restraining control module but the part was no longer available for the repair. the manufacturer was made aware of the failure. the failure and current mileage was 164,000. | |||
| 12/21/2011 | 164000 | ||
| Tl- the contact owns a 2003 jeep grand cherokee. the contact stated that the driver and passenger frontal air bag deployed erroneously. the vehicle was taken to the dealer who performed a diagnostic which located the failure at the occupant restraining control module but the part was no longer available for the repair. the manufacturer was made aware of the failure. the failure and current mileage was 164,000. mah | |||
| 12/21/2011 | 164000 | ||
| Tl-the contact owns a 2003 jeep grand cherokee. the contact stated that the driver and passenger frontal air bag deployed inadvertently. the vehicle was taken to the dealer performed a diagnostic which located the failure at the occupant restraining control module;however the dealer advised that the vehicle could not be repaired. the occupant control restrain module was no longer available. the manufacturer was made aware of the failure. the failure and current mileage was 164,000. li | |||
| 11/02/2012 | 90000 | ||
| While driving on the highway, a light came on on the dash, the air bags deployed and i lost complete control of the car causing me to crash into some trees and flip the vehicle. it was totaled. | |||
| 08/30/2012 | 80000 | ||
| Tl -the contact owns a 2003 jeep grand cherokee. the contact stated that while driving 5 mph, the air bag deployed erroneously. the contact sustained minor injuries as a result of the deployment. the vehicle was not taken to the dealer for inspection. the dealer was notified and stated that they had never heard of any such failure. the vehicle was not repaired. the manufacturer was notified and stated that they would send an investigator to further inspect the failure. the failure mileage was 80,000. kmj | |||
| 08/30/2012 | 80000 | ||
| Tl -the contact owns a 2003 jeep grand cherokee. the contact stated that while going 5 mph, the air bag deployed. the contact stated there were minor injuries. the vehicle was not taken to the dealer for inspection. the dealerships was notified and they stated that they never heard of any such failure. the vehicle was not repaired. the manufacturer was notified and they stated that they would send out an investigator to look into this failure. the failure mileage 80,000. ap | |||
| 06/08/2012 | |||
| Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that the air bag warning light illuminated on the instrument panel. the contact stated that two months prior to the warning, the air bags were replaced because of failure. the contact took the vehicle back to the dealer and was told that there were no problems found within the air bags. the vin was not available. the failure mileage was not available. | |||
| 06/08/2012 | |||
| Tl- the contact owns a 2003 jeep grand cherokee. the contact stated that the air bag warning light illuminated on the instrument panel. the contact stated that two months prior to the warning, the air bags were replaced because of failure. the contact took the vehicle back to the dealer and was told that there were no problems found within the air bags. the vin was not available. the failure mileage was not available. kmj | |||
| 06/08/2012 | |||
| Tl- the contact owns a 2003 jeep grand cherokee. the contact stated that air bag light illuminated on the instrument panel. the contact stated that two months ago the air bags were replaced because of the failure. the contact stated that things were fine, but the air bag light had illuminated on the instrument panel again. the contact took the vehicle back to the dealer and was told that there was no problem found with the air bags. the vin was not available. the current mileage was 138,000.rl | |||
| 04/26/2012 | 172000 | ||
| Tl* the contact owns a 2003 jeep cherokee. the contact stated that the front passenger air bag deployed while parking. the contact then attempted to exit the vehicle and the front driver | |||
| 04/26/2012 | 172000 | ||
| Tl-the contact owns a 2003 jeep cherokee. the contact stated that the front passenger air bag deployed while parking. the contact then attempted to exit the vehicle and the front driver | |||
| 04/26/2012 | 172000 | ||
| Tl- the contact 2003 jeep cherokee. the contact stated while she was parked the passenger side air bag deployed. when she was trying to get out the vehicle the driver side air bag deployed and cut her arm. the vehicle was towed to the dealer. the dealer stated that there was nothing wrong with the vehicle. the manufacturer was not contact. the failure and current mileage was 172,000.jp | |||
| 07/12/2011 | 98000 | ||
| Tl-the contact owns a 2003 jeep grand cherokee. the contact was driving 15 mph when both frontal air bags deployed simultaneously. there were no injuries. the vehicle was taken to the dealer who advised that because the vehicle was eight years old, they would not be responsible for repairing the vehicle. the manufacturer was contacted who send out an investigator to further assess the failure. the investigator advised that the failure did not deem involvement of the manufacturer and no further assistance would be provided. the vehicle was taken to three different mechanics who advised that there was an electrical failure that caused the deployment and that the vehicle could not be repaired. the contact was advised that the electrical system could be repaired but would only cause the air bags to deploy again. the insurance company also refused to repair the vehicle. the failure mileage was 98,000. kmj | |||
| 07/12/2011 | 98000 | ||
| Tl-the contact owns a 2003 jeep grand cherokee. the contact stated while driving 15 mph both the frontal air bags deployed at the same time. no one was injured. the vehicle was taken to the dealer who stated because the vehicle was eight years old it was out of the parameters and they are not responsible for repairing the vehicle. the contact would have to repair the vehicle on her home. the manufacturer was contacted who send out an investigator to check the failure and he stated it does not meet there criteria and they will not take responsibility for the repairs. the vehicle cannot be repaired and it was taken to three different mechanics who stated the electrical system in the vehicle fail and that was the cause of the air bag deployment. if the electrical system was repaired the air bags would deploy again. the insurance company will not repair the vehicle also. the failure mileage was 98,000....mw | |||
| 06/06/2011 | 130000 | ||
| Tl-the contact owns a 2003 jeep grand cherokee limited. the contact stated after parking the vehicle for several minutes both air bags deploy the driver and front passenger. no one was injured. the contact called the dealer the vehicle was purchased and they offered no assistance. the manufacturer was not contacted.the vim was unknown. the failure mileage was 130,000...mw | |||
| 05/02/2011 | 68300 | ||
| Tl*the contact owns a 2003 jeep grand cherokee. the contact stated while driving 5 mph the air bag indicator illuminated on the instrument panel. the dealer determined that the passengers air bag sensor module was defective. the manufacturer assisted with some of the repairs, but the failure recurred. the failure and current mileage was 68,300. | |||
| 03/29/2011 | 76000 | ||
| While driving approximatley 25 mph on a small city street, both front air bags on our 2003 jeep cherokee spontaneously deployed. there was no collision and no reason for the air bag deployment. the road was smooth and the weather was clear. police checked the vehicle and verified there was no damage to the outside of the vehicle. my wife, who was driving the vehicle, appears to have only minor injuries but will be checked by a doctor today. | |||
| 11/15/2009 | 90000 | 1 | |
| Airbag light goes on and off randomly while driving. is the airbag working or not? dealer couldn't confirm without a $1200 fee. *tr | |||
| 06/13/2009 | 72000 | ||
| Tl*the contact owns a 2003 jeep grand cherokee. while driving approximately 5 mph on a dirt covered road, the engine began to rev excessively followed by unintended acceleration. the vehicle failed to slow down and struck a metal pole. the air bags failed to deploy. the driver was transported to the hospital and sustained moderate injuries to the neck and back. the police were called to the scene and filed a report. the vehicle was completely destroyed and was towed to an authorized dealer. the insurance company was notified and is investigating the failure. the cause of the failure has not been determined. the vin was unknown. the failure and current mileages were 72,000. | |||
| 03/10/2009 | 90000 | 1 | 02/17/2007 |
| Tl*the contact owns a 2003 jeep grand cherokee. while driving 40 mph, the driver's side air bag deployed unexpectedly followed by the passenger side air bag two seconds later. there was no impact, crash, bumps on the road, or sudden braking to cause the failure. the contact shifted into park and exited the vehicle. she expected the frontal driver's side air bag to deploy, but it never did. she called the manufacturer and they opened an investigation; however, they did not assume responsibility for the failures. the vehicle has not yet been repaired and the contact believes that the failure was due to a manufacturer defect. the current and failure mileages were 90,000. updated 04-17-09 updated 04/21/09. *jb | |||
| 10/22/2001 | 10000 | 1 | |
| While driving at 60 mph suddenly the driver seat and door air bags deployed. consumer sustained injuries. *ak | |||
| 12/20/2004 | 22000 | 4 | 03/31/2003 |
| I was at a bank drive through teller and had placed my vehicle into park to do my paperwork. when i finished i placed my foot on the break and placed the car into drive. the car took off like a rocket. i applied the breaks and the emergency break with very little or no effect. the car produced over 40 feet of skid then vaulted over a drainage ditch about 15 feet wide. it the impacted on the far side of the ditch with sufficient force to rip off my front license plate. the car continued to move until it struck a brick retaining wall. the abs system and the air bags did not work at all. the total distance traveled was well over 200 feet. *nm | |||
| AIR BAGS - FRONTAL | |||
| 07/12/2011 | 99700 | ||
| Tl. the contact owns a 2003 jeep grand cherokee. the contact stated while driving 25 mph the air bag suddenly deploy on the driver and passenger side without the vehicle crashing. the contact suffered minor burns on the wrist and the passenger suffered minor burns to the knees. the air bags also cracked the windshield as well. the contact called the manufacturer regarding the air bag deployment and the manufacturer stated the vehicle is out of warranty and there is no recall so there is nothing they can do about it. the contact stated the air bag deployment could have caused a lot more damage. the failure mileage was 99,700. jo | |||
| 06/06/2011 | 118000 | ||
| Tl- the contact owns a 2003 jeep grand cherokee. the contact stated that while the vehicle was sitting in their driveway and not turned on, the air bags deployed. the contact was told by the dealer that they were not responsible. the vin was unknown. the failure mileage and current mileages were 118,000.rl | |||
| 03/26/2010 | 80000 | ||
| Tl*the contact owns a 2003 jeep grand cherokee. while the vehicle was travelling at approximately 50 mph, another vehicle on the other side of the road moved into the contacts lane and both vehicles collided in a frontal crash. while the passenger side air bag deployed, the driver side air bag did not. the contact suffered head injuries. a police report was filed. she called the manufacturer and filed a report; no assistance was provided. the vehicle was totaled but no one inspected it to find out why driver side air bag did not deploy. the current and failure mileages were approximately 80,000. | |||
| 06/15/2009 | 120000 | 1 | |
| Tl*the contact owns a 2003 jeep grand cherokee. while driving 25 mph, the contact was involved in a crash. she was unable to remember the details. the seat belts failed and slammed her into the steering wheel. both frontal air bags failed to deploy. a police report was filed. she was transported to the hospital and sustained soft tissue damage to her knees, several bruises, a bruised chest, and other minor injuries. the vehicle was destroyed. the current and failure mileages were less than 120,000. updated 09/23/09 *bf chrysler sent the consumer a letter stating the impact was not significant enough to deploy the airbags. the conclusion was supported by the readings from the onboard computer which disclosed no codes, indicating that the air bag was fully operational at the time of the accident. updated 09/29/09.*jb | |||
| 02/06/2009 | 68000 | 1 | |
| 2003 jeep grand cherokee laredo involved in head on impact with chevy avalanche 2-6-09. drivers side airbag failed to deploy. *tr | |||
| 10/13/2008 | 46000 | 1 | |
| Oct 13, 2008 my 2003 jeep grand cherokee limited, vin # experienced an unexplained driver and passenger airbag deployment, while stopped with the engine running. i was unhurt, but my passenger who was reaching over to shake hands with a neighbor was slightly injured (no hospitalization). insurance, jeep dealers, extended warranty parties would not repair bags. jeep (corporate) did send investigator and did arrange for air bags to be repaired at spring chrysler jeep in spring, tx. the dealer, per corporate directive, replaced both airbags and seat belt modules. they did not replace any wiring harnesses, or other associated parts. the dealer did not attempt to determine the actual cause of the accident. they were directed to send the removed parts to chrysler. since they did not or would/could not disclose to me the defect and did not replace the entire system, i am very concerned (scared) for my safety. an uncommanded airbag deployment (rare or none documented since no severe injuries occurred) could have catastrophic consequences. the suv is currently at the dealer. it was ready/repaired 16 dec 2008. i am not sure how to handle this. could you please help? tr jones *tr | |||
| 12/20/2004 | 20000 | 1 | |
| After conducting business at a drive in bank consumer proceeded to leave. consumer placed foot on the accelerator and the vehicle accelerated. then, he applied the emergency brake, however, it did not stop the vehicle. it stroke a four foot embankment, the only thing that stopped the vehicle was a concrete retaining wall, which was struck at 30 mph. upon impact, the air bags did not deploy, the emergency brake and the anti lock brakes did not kick in.*ak | |||
| 12/29/2004 | 23000 | 1 | |
| The consumers vehicle was hit while driving 35 mph from the left front. upon impact, air bags did not deploy.*ak | |||
| 10/19/2003 | 10000 | ||
| While driving 65 mph vehicle was involved in a head on collision. upon impact, neither air bag deployed. as a result, driver sustained severe injuries to the upper body. *ak | |||