Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 2100804 | 10/16/2004 | 2100804A | 10008383 | Malfunction indicator lamp (mil) illumination -diagnostic trouble code (dtc) p1776 solenoid switch valve latched in lr position. *mj this bulletin replaces 21-008-04 dated june 1, 2004. *tt | 07/29/2004 |
| 0801503 | 06/06/2003 | 10002036 | Intrusion alarm when in its armed mode may cause a false alarm. *tt | 08/12/2003 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 0800204 | 01/06/2004 | 10005582 | Intermittent horn chirp when customer attempts to enter or unlock vehicle. *mn | 03/04/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/03/2012 | 240000 | ||
| Had my jeep for about 4 years now, and i've recently had many issues with it. for one, there's a recall, which parts are not available right now for an orc sensor. the recall letter said there may be a chance that it could cause an electrical distress on the computer. now, i don't know if these caused many electrical issues or not, but i'd like to see something done about it. around later november 2012 i took the jeep to get the ac/heater work because it wasn't working. paid $400.00, labor and parts. also got my signal lights fixed, because they weren't working either. few months pass, now its march 2013. the signal lights work when they want, even after getting it fixed. the right signal light works fine, the left works when it wants. my driver foglight went out. i dont have a bad bulb so what is it? few weeks later, driver headlight goes out. again, no blown bulb. few more weeks pass, and my ac/heater stopped working again. why? also, the driver tail light, at times goes out. no bad bulb. i feel as if i give it more time, the problem is just going to get worse. we need to look into this problem. | |||
| 11/11/2011 | 112000 | ||
| Driving along, car simply cuts off. no warning. solution is to disconnect battery cables, wait about 5 minutes, reconnect and restart. dealers are baffled. no known reliable fix. very dangerous if on bridge, interstate or tunnel. especially a problem at night, as fix involves shutting off all lights including hazard warning lights. | |||
| 01/07/2012 | |||
| For an american made car this is very upsetting. seems like american cars are made to break down and not last. a way for these corporations to make money. my vehicle has no heat and has been viewed by a mechanic and the cost are increasingly unfair. with on 62k miles, this isn't right! | |||
| 12/20/2011 | 75000 | ||
| Tl - the contact owns a 2003 jeep grand cherokee. the contact was driving with the cruise control activated at 60 mph when the cruise control and the horn failed. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 75,000 and the current mileage was 76,000. kmj | |||
| 01/07/2012 | |||
| For an american made car this is very upsetting. seems like american cars are made to break down and not last. a way for these corporations to make money. my vehicle has no heat and has been viewed by a mechanic and the cost are increasingly unfair. with on 62k miles, this isn't right! | |||
| 12/20/2011 | 75000 | ||
| Tl - the contact owns a 2003 jeep grand cherokee. the contact was driving with the cruise control activated at 60 mph when the cruise control and the horn failed. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 75,000 and the current mileage was 76,000. kmj | |||
| 01/07/2012 | |||
| For an american made car this is very upsetting. seems like american cars are made to break down and not last. a way for these corporations to make money. my vehicle has no heat and has been viewed by a mechanic and the cost are increasingly unfair. with on 62k miles, this isn't right! | |||
| 12/20/2011 | 75000 | ||
| Tl - the contact owns a 2003 jeep grand cherokee. the contact stated that while driving 60 mph the cruise control and the horn stop working. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 75,000 and the current mileage was 76,000. pm | |||
| 01/07/2012 | |||
| For an american made car this is very upsetting. seems like american cars are made to break down and not last. a way for these corporations to make money. my vehicle has no heat and has been viewed by a mechanic and the cost are increasingly unfair. with on 62k miles, this isn't right! | |||
| 12/20/2011 | 75000 | ||
| Tl - the contact owns a 2003 jeep grand cherokee. the contact stated that while driving 60 mph the cruise control and the horn stop working. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 75,000 and the current mileage was 76,000. pm | |||
| 10/06/2011 | 176000 | ||
| Tl- the contact owns a 2003 jeep grand cherokee. the contact stated that the turn signals were inoperable. the contact changed the light bulbs and the fuses without success. the vehicle was taken to the dealer, but the dealer advised that there was nothing wrong with the vehicle because the turn switch worked properly and also controlled the windshield wipers. the failure mileage was 176,000. kmj | |||
| 10/06/2011 | 176000 | ||
| Tl- the contact owns a 2003 jeep grand cherokee. the contact stated the turn signals do not work. the contact changed the light bulb and the fuses without success. the vehicle was taken to the dealer, but the dealer stated there was nothing wrong with the vehicle because the turn switch works properly and it also controls the windshield wipers. the current mileage was 176,000.rl | |||
| 05/10/2011 | 103000 | ||
| 03' jeep grand cherokee with 100k miles. has been well maintained and taken care of. i'm in the navy and am stationed at ns norfolk where there many tunnels. so, i'm driving home from the naval station and my jeep is running perfect, then all of the sudden nothing. it just dies. i let it sit a few minutes after barely making off the road and it started back up. ever since it has started doing this periodically and always no prior indication. i've done some research and noticed that several jeep owners are have similar issues. this seems to me to be a major safety issue to me. i can only imagine my wife and child trying to get through a tunnel, or a curve anywhere and it just dies. all of the sudden no power steering, no power brakes and traffic zooming eveywhere. i would be curious to see how many accidents have occured as a result of this. it seems to be difficult to diagnose, but appears to be a defect with the pcm shorting out. | |||
| 01/01/2011 | 45000 | ||
| Right rear taillight assembly, brake and tailights repeatedly burn out. after having dealership replacing bulbs multiple times, there is now a problem with the assembly as it is not providing power to the bulb sockets | |||
| 05/10/2011 | 103000 | ||
| 03' jeep grand cherokee with 100k miles. has been well maintained and taken care of. i'm in the navy and am stationed at ns norfolk where there many tunnels. so, i'm driving home from the naval station and my jeep is running perfect, then all of the sudden nothing. it just dies. i let it sit a few minutes after barely making off the road and it started back up. ever since it has started doing this periodically and always no prior indication. i've done some research and noticed that several jeep owners are have similar issues. this seems to me to be a major safety issue to me. i can only imagine my wife and child trying to get through a tunnel, or a curve anywhere and it just dies. all of the sudden no power steering, no power brakes and traffic zooming eveywhere. i would be curious to see how many accidents have occured as a result of this. it seems to be difficult to diagnose, but appears to be a defect with the pcm shorting out. | |||
| 01/01/2011 | 45000 | ||
| Right rear taillight assembly, brake and tailights repeatedly burn out. after having dealership replacing bulbs multiple times, there is now a problem with the assembly as it is not providing power to the bulb sockets | |||
| 05/10/2011 | 103000 | ||
| 03' jeep grand cherokee with 100k miles. has been well maintained and taken care of. i'm in the navy and am stationed at ns norfolk where there many tunnels. so, i'm driving home from the naval station and my jeep is running perfect, then all of the sudden nothing. it just dies. i let it sit a few minutes after barely making off the road and it started back up. ever since it has started doing this periodically and always no prior indication. i've done some research and noticed that several jeep owners are have similar issues. this seems to me to be a major safety issue to me. i can only imagine my wife and child trying to get through a tunnel, or a curve anywhere and it just dies. all of the sudden no power steering, no power brakes and traffic zooming eveywhere. i would be curious to see how many accidents have occured as a result of this. it seems to be difficult to diagnose, but appears to be a defect with the pcm shorting out. | |||
| 01/01/2011 | 45000 | ||
| Right rear taillight assembly, brake and tailights repeatedly burn out. after having dealership replacing bulbs multiple times, there is now a problem with the assembly as it is not providing power to the bulb sockets | |||
| 05/10/2011 | 103000 | ||
| 03' jeep grand cherokee with 100k miles. has been well maintained and taken care of. i'm in the navy and am stationed at ns norfolk where there many tunnels. so, i'm driving home from the naval station and my jeep is running perfect, then all of the sudden nothing. it just dies. i let it sit a few minutes after barely making off the road and it started back up. ever since it has started doing this periodically and always no prior indication. i've done some research and noticed that several jeep owners are have similar issues. this seems to me to be a major safety issue to me. i can only imagine my wife and child trying to get through a tunnel, or a curve anywhere and it just dies. all of the sudden no power steering, no power brakes and traffic zooming eveywhere. i would be curious to see how many accidents have occured as a result of this. it seems to be difficult to diagnose, but appears to be a defect with the pcm shorting out. | |||
| 01/01/2011 | 45000 | ||
| Right rear taillight assembly, brake and tailights repeatedly burn out. after having dealership replacing bulbs multiple times, there is now a problem with the assembly as it is not providing power to the bulb sockets | |||
| 11/10/2010 | |||
| Total loss of heat on the passenger side. now the drivers side has no heat either. i live in canada and we need the heat to work or the vehicle is totally useless if you can't see out the windshield! jeep dealers are aware of the problem, but won't fix it by recall. they expect you to pay anywhere from 800-1500 for them to fix it and a loss of your jeep for at least 3 days. this is nuts! | |||
| 06/12/2010 | 40000 | ||
| Wiring harness that goes behind valve cover is melted. i have had to have my 2003 jeep grand cherokee's # 3 injection wire replaced twice. once before 70,000 miles and again within the last year. while it was still under warranty the vehicle would spit and sputter and i'd smell gas. the vehicle would stall. the facilty changed the #3 injector and it ran okay for a short time. it did it again and something else was the problem. traveling after the first 'fix' and it bogged down, heavy gas smell, hesitation, etc. the #3 wire replaced. a little over 1000 miles to next destination and it took 4 tanks of gas, horrible smell, spit and sputter, etc. limped into port, #3 wire and injector replaced along with a tuneup for fouled plugs. this year it happened again. took it in and was shown the wiring harness is melted. #3 wire replaced. this has been costly and even though the facility sees the melted harness they haven't questioned why. is this a fire hazard waiting to happen? i'm not sure of the dates but can hunt done paperwork if needed. | |||
| 06/11/2009 | 132000 | ||
| Tl. the contact owns a 2003 jeep grand cherokee e. the contact while driving 25 mph the left and right turn signal has malfunction. the could cause confusion with other drivers and cause a crash. the contact has taken the vehicle to the dealer and the dealer stated the fuse box for the turn signal needs to be replaced. the contact has not had the fuse box replaced at this time. the contact has called the manufacturer to filed a complaint. the contact notice numerous complaints regarding the turn signals malfunctioning online. the contact stated the manufacturer should issue a recall because this is a major safety issue. the failure mileage was 132,000. jo | |||
| 06/12/2010 | 40000 | ||
| Wiring harness that goes behind valve cover is melted. i have had to have my 2003 jeep grand cherokee's # 3 injection wire replaced twice. once before 70,000 miles and again within the last year. while it was still under warranty the vehicle would spit and sputter and i'd smell gas. the vehicle would stall. the facilty changed the #3 injector and it ran okay for a short time. it did it again and something else was the problem. traveling after the first 'fix' and it bogged down, heavy gas smell, hesitation, etc. the #3 wire replaced. a little over 1000 miles to next destination and it took 4 tanks of gas, horrible smell, spit and sputter, etc. limped into port, #3 wire and injector replaced along with a tuneup for fouled plugs. this year it happened again. took it in and was shown the wiring harness is melted. #3 wire replaced. this has been costly and even though the facility sees the melted harness they haven't questioned why. is this a fire hazard waiting to happen? i'm not sure of the dates but can hunt done paperwork if needed. | |||
| 06/11/2009 | 132000 | ||
| Tl. the contact owns a 2003 jeep grand cherokee e. the contact while driving 25 mph the left and right turn signal has malfunction. the could cause confusion with other drivers and cause a crash. the contact has taken the vehicle to the dealer and the dealer stated the fuse box for the turn signal needs to be replaced. the contact has not had the fuse box replaced at this time. the contact has called the manufacturer to filed a complaint. the contact notice numerous complaints regarding the turn signals malfunctioning online. the contact stated the manufacturer should issue a recall because this is a major safety issue. the failure mileage was 132,000. jo | |||
| 12/22/2008 | 56000 | ||
| Tl* the contact owns a 2003 jeep grand cherokee. the contact noticed while driving at various speeds, the left turn signal would fail intermittently. the vehicle was neither diagnosed nor repaired for the failure. the failure mileage was 56,000 and the current mileage was 62,000. | |||
| 07/28/2009 | 80000 | 1 | |
| 2003 jeep grand cherokee. connected melted on heater blower motor connector. replace blower motor , connector and blower resistor. *tr | |||
| 06/09/2009 | 85500 | 1 | |
| Noticed a decrease in gas mileage and check engine light on. about 1 month after radio would pop loudly gauges on dash would act erratically, digital mileage screen would flicker, vehicle stalls while driving or sitting at a stand still and then restart on its own. while driving and it stalls you loose steering, antilock brakes. car returns to normal idle and symbols stay lit on dash, (brake, airbag, check engine light, etc) brought to dealership code po123 so replaced the throttle/pedal position sensor switch a. dealership said that would resolve the stall. 2 days after repair vehicle stalled, instruments were erratically going from 0-100 mph 0 rpms-? no antilock brakes, steering, etc. whole vehicle looses power. brought to dealership with all instrument lights lit on panel and no diagnostic codes would populate. after this happens and the car is shut off the next restart has a sluggish restart. battery was checked multiple times and is good. occurrence is about 8 times a weekly intermittently. the consequences is it happens with no warning, puts driver in dangerous situation due to stalling when ever it decides to and loss of control of the vehicle. also on posted forums this is discussed heavily and nobody seems to know how to fix this very unsafe and potential deadly fault with jeeps. they recommend to replace the pcm but i have been told this is a 50% effective resolution and dealerships i called have stated this issue is well known and none of them have been able to find the cause. *tr | |||
| 12/28/2008 | 1 | ||
| 2003 jeep laredo driving normal,car just stalls(stops running) it occurs as often as you drive. the dealer changed a shaft cost 497. still stalling, going back monday i will keep all parts now on. i trouble shot this it seems to be a design defect. this is not safe i was on the expressway with my kids in the left lane. i almost | |||
| 05/01/2008 | 48000 | 1 | |
| Jeep grand cherokee heating and ventilation system. vents blow hot on one side and cold on the other for no reason. creaking noise coming from system. 2003 wj 2.7 crd. *tr | |||
| 03/14/2008 | 106000 | 1 | 01/01/2003 |
| Tl*the contact owns a 2003 jeep grand cherokee. while driving 35 mph, the vehicle suddenly lost power without warning. the dealer test drove the vehicle and it stalled. the cause of the failure could not be determined. the current and failure mileages were 106,000. updated 4/16/08 *cn the consumer stated applying the gas pedal does not help the vehicle move. the vehicle jerks and the gauges move around. the cam sensor, crank sensor and fuel filter have all been replaced to no avail. updated | |||
| 01/01/2008 | 2 | 01/14/2006 | |
| Research has shown all 1999-2004 jeep grand cherokees with electronic dual climate controls (ac) will eventually require major repair in order to cure hot air/cold air blowing from vents when they're not set to do so. the cost to repair this issue, which has been known to pop up again after another 50k miles after repair, is generally $800-$1500 from a dealership. my jeep has this issue and it is caused by poor design from crysler, they use cheap plastic parts. *cn | |||
| 09/24/2004 | 19029 | 3 | 06/01/2003 |
| Tl*the contact owns a 2003 jeep grand cherokee. the contact has experienced failures with all four window motors, the fuel line, the air conditioner, the water pump, and the fuel cap. the contact has taken the vehicle to the mechanic who repaired all the failures. however, some of the failures have returned. the current mileage is 50,400 and failure mileage was 19,029. | |||
| 12/15/2003 | 0 | 11/21/2002 | |
| Main problem is the steering. ever since i've had the vehicle there have been four alignments conducted and each time the toe was out of specs. the first alignment was done at 1200 miles and recently just had another at 26000. vehicle continues to pull right even though there have been four alignments. it is not a 4x4 and i do not drive off road with it. dealership said they took apart all components of the steering and found no problems. no parts were replaced, only continuous alignments have been done. the battery all of a sudden went bad and had to be replaced. have had electrical problems with the stereo. problems with rpms almost going down to zero after filling the fuel tank, and problems with a delay of accelerating. recently went to start vehicle and heard a pop and smelled smoke, i think it was the starter and i'm going to have that checked soon at the dealership. *nm | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 08/13/2007 | 40000 | ||
| Tl*the contact owns a 2003 jeep grand cherokee. the contact has experienced several failures with the vehicle over the last few months. while driving 45 mph, the vehicle and headlights shut off. the contact was unable to restart the vehicle. she repairs her own vehicle and noticed that the alternator failed. she paid $120 for the repairs. when starting the vehicle, the contact noticed that her windows would not roll down, and the turn signals, power locks, and power mirrors failed. the contact inspected the vehicle and determined that the wiring in the doors failed. the vehicle was repaired. the contact is in the process of notifying the manufacturer. the failure mileage was 40,000 and current mileage was 74,000. | |||
| 03/21/2008 | 1 | ||
| Complaint about a jeep grand cherokee laredo 2003. front passenger side window fell suddenly by itself while driving problem with regulator. *tr | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 11/29/2007 | 6 | ||
| Multiple. purchased vehicle brand new with less than 9 miles. vehicle has required over $6,000 in repairs ranging from power window motors, electrical issues, brakes on many occasions, fuel system problems, and problems with shock absorber durability. vehicle is 5 years old with less than 80,000 miles. *tr | |||
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||
| 09/15/2005 | 69951 | 2 | 01/05/2003 |
| Strange electrical issues start happening. my car wouldn't start and couldn't be jump started. had to be towed to the dealer. the problem was a corroded positive battery cable lead. the battery cable assembly had to be replaced at a cost of $300.00. the car is two years old and i live in colorado. i fine it difficult to believe that a battery cable could corrode to the point of having to be replaced in two years. i believe that it is a defective cable not corrosion that caused my problem. *nm | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 11/29/2007 | 6 | ||
| Multiple. purchased vehicle brand new with less than 9 miles. vehicle has required over $6,000 in repairs ranging from power window motors, electrical issues, brakes on many occasions, fuel system problems, and problems with shock absorber durability. vehicle is 5 years old with less than 80,000 miles. *tr | |||
| 10/29/2003 | 23000 | 1 | 12/06/2003 |
| Fan motor quit working disabling all hvac including defroster. dealer replaced resistor but said wiring harness needed to be replaced to complete repairs and part on back order. resistor again failed on 12/3/03 and part still not available per whitten brothers jeep dealership, richmond, virginia. vehicle unalbe to clear ice/frost from windshield (exterior and interior of windshield). as of 12/9/03 dealer says part still not available from chrysler/jeep.*ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 08/13/2007 | 40000 | ||
| Tl*the contact owns a 2003 jeep grand cherokee. the contact has experienced several failures with the vehicle over the last few months. while driving 45 mph, the vehicle and headlights shut off. the contact was unable to restart the vehicle. she repairs her own vehicle and noticed that the alternator failed. she paid $120 for the repairs. when starting the vehicle, the contact noticed that her windows would not roll down, and the turn signals, power locks, and power mirrors failed. the contact inspected the vehicle and determined that the wiring in the doors failed. the vehicle was repaired. the contact is in the process of notifying the manufacturer. the failure mileage was 40,000 and current mileage was 74,000. | |||
| 05/31/2006 | 57000 | 1 | 11/23/2002 |
| 2003 jeep grand cherokee laredo the mode control located on the ventilation/air conditioning panel failed. the knob control functions in that it will shut the system/fan off but it will not divert the air to the passenger compartment and has stuck in the windshield vent position only. in addition the cruise control has malfunctioned in that when the cruise is turned on the light in the instrument cluster illuminates but when you try to set the speed control it does not function. i am not sure if these two situations are related but they both seem electrical. i will be taking it to the dealer to try and solve the difficulties. *nm | |||
| 06/12/2005 | 69000 | 1 | 10/15/2003 |
| Dt: the wiring harness rubbed the chassis which resulted in the wires melting and exposing them which almost caused a fire. smoke came from under the instrument panel from the fuse box area. the vehicle was taken to the dealership and fixed. the rear wiper didn't work because of the problem. *jb the dealer stated there was a major short in the wiring harness on the drivers side in two different locations. *jb | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 04/14/2007 | 54000 | 4 | 12/10/2002 |
| I have a 2003 jeep grand cherokee limited. i have had several problems with the ventilation system. sometimes it will blow hot air when the air conditioning is on and sometimes it will blow cold air when the heat is on. i have now spent $1,100 in total related repairs for this and had to have my car in the shop for over2 weeks time total. i was told the last time that the manufacturer warrantied the defective part,the controller, and i was not charged. to me it sounds like the manufacturer is aware there is a defect. even after the warranty repair it broke again one week later. i think it should be recalled.*ak | |||
| 02/24/2007 | 1 | 02/22/2007 | |
| Driver sdie blows cold air when heat is on, passenger side is blows hot. no corrections made at this time. *jb | |||