Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL | |||||
| 0801103 | 04/25/2003 | 10001521 | Remote keyless entry (rke) fob only operates at close range on driver side of vehicle. *tt | 06/05/2003 | |
| 02014 | 08/13/2002 | 635701 | Overhead console electronic vehicle information center (evic) may have the service interval feature set higher than 6,000 miles, on certain early 2003 models. *tt | 10/30/2002 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 2401305 | 08/04/2005 | 10016603 | Air conditioning (a/c) cooling coil odor. *tt | 09/26/2005 | |
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||||
| 2303402 | 07/22/2002 | 635725 | Subject regarding optimum roof rack cross bar position to prevent air turbulence concerns. *tt | 10/30/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 12/10/2010 | 110000 | ||
| 2003 jeep grand cherokee heater/defroster failure. intermittently while driving, the heater/defroster stops blowing hot air and blows cold. i live in a city where we get snow and fog, and temps go below zero. having a malfunctioning defroster is a safety issue. this has occurred in a snowstorm, and i had to park the vehicle beside the road and call a family member to pick me up because i could not keep ice from forming inside my windshield. i was stuck beside the road with a 2 year old child, in the snow! sometimes turning off the vehicle and restarting will help, other times, it will randomly turn back on. | |||
| 10/24/2010 | |||
| 2003 jeep grand cherokee laredo: heater/defroster intermittantly blows cold air while driving. while driving in the winter with heat and/or defrost on and temp control turned to warm/hot, suddenly there is cold air only. in rain/snow windshield will frost over making it impossible to see. this defect may only last a few minutes, maybe longer. if i stop the engine for a minute or two, and don't touch the heater controls, restart the car, there is heat again to defrost the glass. this however may only last a few minutes or maybe an hour. if the engine is stopped again and restarted, there is heat again. this is extremely dangerous as a cold defroster in a snowstorm causes ice buildup inside the car. i have seen many heat/defrost problems with this generation of gc's on the internet. i have to question why chrysler has not issued a recall for such a danger to myself and others. | |||
| 12/02/2006 | 65000 | 05/13/2005 | |
| Automatic climate control system blows only cold air from the right side even when high heat has been selected. thousands of grand cherokees are affected by this problem. repair costs are in the $1200-1500 range. this should prompt a recall order. | |||
| 08/01/2006 | 50000 | 2 | 10/26/2005 |
| A/c and heating blower motor and power window motor failure. these problems have occurred in my 2003 jeep grand cherokee limited. after researching i have found well over 180 people who own grand cherokees (various models) between the years 2000-2004 with these exact same problems. chrysler/ jeep customer service will not respond to my comments on this issue. *nm | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 06/14/2003 | 78432 | 1 | |
| Ac went out on 2003 jeep grand cherokee and now a/c will not work. *tr | |||
| 07/01/2009 | 46000 | ||
| Tl*the contact owns a 2003 jeep grand cherokee. the contact stated that the air conditioning system failed and blows hot air through the driver's side vents and cool air through the passenger side vents. the failure occurred intermittently. in addition, the volt meter-battery indicator was wavering, the odometer light flickered on and off, and the abs warning light illuminated. the dealer advised him to bring in the vehicle for a diagnostic check. the contact will take the vehicle to the dealer. the failure mileage was 46,000. | |||
| 02/01/2009 | 45000 | ||
| Tl*the contact owns a 2003 jeep grand cherokee. whenever the contact activated the heating unit mode selector, the driver's side heater and defroster failed to operate. the failures occurred without warning. the authorized dealer was notified and stated that the failure was related to the blend doors located in the heating unit. the vehicle has not been repaired. the vin was unknown. the failure mileage was 45,000 and current mileage was 46,000. | |||
| 08/20/2008 | 82000 | 1 | |
| Having trouble with ac- had valve replaced, the next day air stopped coming out of the vents. took back to shop and had to have the blend door replaced. have researched on-line and this is a very common & expensive problem. *tr | |||
| 06/20/2007 | 5 | ||
| All of a sudden the air conditioner (a/c) di dnot work on the 2003 jeep gc limited. the a/c worked on the driver's side, but on the passenger's side it kicked out hot air. the error code was #56 and stated that the right temperature door travel was too large. so the whole dashboard has to be taken out, and these doors had to be replaced for over $1000. *ak | |||
| 12/09/2006 | 1 | ||
| Faulty fuel pump and faulty a/c. *nm | |||
| 03/01/2006 | 1 | ||
| There were no events leading up to the failure. i purchased my jeep in the summer 2003. everything was working properly. the following summer 2004, the ac went bad and stopped. i had it quoted and repaired. now, in the first qtr of 2006, the ac does not work again. i had it quoted and the repair cost was estimated at $650.00. this time, the failure is due to the trap door and face not working. *nm | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 10/10/2003 | 1 | 12/01/2002 | |
| The jack was not in compliance with driver's needs. the jack would not lift the tire off the ground when the jack was at it's fully extended height. the consumer had to put a piece of wood under the jack to lift the tire off the ground. while putting the jack down it fell apart, causing the vehicle to fall down to the ground. there were no injuries or fatalities to report.*ak *nlm | |||