Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | ||||||||||||||||
| 06V197000 | DAIMLERCHRYSLER CORPORATION | from 09/10/2002 to 06/30/2004 | V (Vehicle) | 111687 | 07/24/2006 | MFR | CHRYSLER GROUP LLC | 06/07/2006 | 06/07/2006 | |||||||
| Defect Summary | On certain sport utility vehicles equipped with heated seats, the front passenger seat electric heater element could overheat. | |||||||||||||||
| Consequence Summary | Overheating could potentially cause a fire. | |||||||||||||||
| Corrective Summary | Dealers will replace the heated seat elements. the recall began on july 24, 2006. owners may contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Daimlerchrysler recall no. f17.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| 09V117000 | CHRYSLER LLC | from 09/10/2002 to 06/30/2004 | V (Vehicle) | 103409 | 11/23/2009 | MFR | CHRYSLER GROUP LLC | 04/09/2009 | 04/08/2009 | |||||||
| Defect Summary | Chrysler is recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06v-197 completed (03-04 my) or seat heater elements service replacement (01-02 my). the front seat electric heater elements could overheat. | |||||||||||||||
| Consequence Summary | Overheating could potentially cause a fire or injury. | |||||||||||||||
| Corrective Summary | Dealers will replace the front seat heater elements free of charge. the recall began on november 23, 2009. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler recall no. j14.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 03/01/2013 | 1 | ||
| 2003 jeep grand cherokee. consumer requests reimbursement for repairs to heated seat elements recall notice. *smd the consumer stated the seat heater was not working properly. he became aware of the recall and had the dealer check, but was informed that his vehicle was one of the few that was not included in the recall of seats that posed a danger of catching on fire. the consumer stated he was led to believe, that his vehicle was not included in the recall, because the heated seat element posed no danger of fire. having been led to believe the part posed no fire hazard, and that it may have just worn out, the consumer agreed to pay the cost to replace the heated seat element. however, when the element was replaced by the dealer, it was discovered the part was not worn, but clearly damaged by fire. | |||
| 09/04/2012 | 155000 | ||
| We are the original owner's of our jeep grand cherokee (2003) and the front driver's seat started wobbling from side to side, which makes driving disorienting particular when going around curves. when taken in to the shop we were told that the brackets attaching the seat frame have failed and are broken and need to be welded or need a replacement seat. after researching this issue we found that this is a common issue and replacing the seat or re-welding the seat brackets will only result in this happening again because brackets are made of cheap metal. i am very fearful that the seat will cause an accident (due to the disoriented it causes when driving) or that an injury will occur because the seat will completely detach in which case the seat belt is basically worthless in preventing injury during an accident. given the number of complaints on this issue that can be found in a basic google search it is disgusting that daimler/chrysler has done nothing to remedy this situation. | |||
| 01/04/2013 | 150000 | ||
| Tl- the contact owns a 2003 jeep grand cherokee. the contact stated that the front driver's seat would shake and rock to the sides. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 150,000. kmj | |||
| 01/04/2013 | 150000 | ||
| Tl- the contact owns a 2003 jeep grand cherokee. the contact stated the front driver seat wobbles and rocks to the sides. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 150,000. da | |||
| 10/24/2012 | 128000 | ||
| Tl* the contact owns a 2003 jeep grand cherokee. the contact stated that while driving at different speeds, the front driver's power seat bracket fractured and caused the seat to shimmy. the vehicle was taken to a private mechanic who diagnosed that the seat needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 128,000 and the current mileage was 140,000. the vin number was not available. | |||
| 10/24/2012 | 128000 | ||
| Tl- the contact owns a 2003 jeep grand cherokee. the contact stated that while driving at different speeds, the front driver's power seat bracket fractured and caused the seat to shimmy. the vehicle was taken to a private mechanic who diagnosed that the seat needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 128,000 and the current mileage was 140,000. the vin number was not available. mah | |||
| 10/24/2012 | 128000 | ||
| Tl - the contact owns a 2003 jeep grand cherokee. the contact stated stated that while driving at different speeds, the front drivers power seat bracket broke causing the seat to wiggle. the vehicle was taken to a private mechanic who diagnosed that the seat needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 128,000 and the current mileage was 140,000. the vin number was not available. dr | |||
| 01/09/2013 | 154000 | 1 | |
| While driving the front drivers power seat bracket broke causing the seat to wiggle, then release. now it appears a new seat may be the recourse as this has been reported over and over again and there is no recall. as jeep knows about this they should be made responsible to provide a replacement to make it safe. *tr | |||
| 01/09/2013 | 154000 | ||
| While driving the front drivers power seat bracket broke causing the seat to wiggle, then release. now it appears a new seat may be the recourse as this has been reported over and over again and there is no recall. as jeep knows about this they should be made responsible to provide a replacement to make it safe. | |||
| 11/12/2012 | 120000 | ||
| Tl- the contact owns a 2003 jeep grand cherokee. the contact stated that the front driver and passenger side seats over heated and burned a hole in the seats. the vehicle was taken to an independent mechanic who diagnose that the wires for the heater unit burned through the seat. the contact spoke to the manufacturer and was told that the vehicle was not included in nhtsa recall campaign id number: 03v117000 (seats: front assembly: seat heater/cooler). the failure and current mileage was 120,000.pmb | |||
| 09/03/2012 | 145000 | 1 | |
| We are the original owner's of our jeep grand cherokee (2003) and the front driver's seat started wobbling from side to side, which makes driving disorienting particular when going around curves. when taken in to the shop we were told that the brackets attaching the seat frame have failed and are broken and need to be welded or need a replacement seat. after researching this issue we found that this is a common issue and replacing the seat or re-welding the seat brackets will only result in this happening again because brackets are made of cheap metal. i am very fearful that the seat will cause an accident (due to the disoriented it causes when driving) or that an injury will occur because the seat will completely detach in which case the seat belt is basically worthless in preventing injury during an accident. given the number of complaints on this issue that can be found in a basic google search it is disgusting that daimler/chrysler has done nothing to remedy this situation. *tr | |||
| 09/03/2012 | 145000 | ||
| We are the original owner's of our jeep grand cherokee (2003) and the front driver's seat started wobbling from side to side, which makes driving disorienting particular when going around curves. when taken in to the shop we were told that the brackets attaching the seat frame have failed and are broken and need to be welded or need a replacement seat. after researching this issue we found that this is a common issue and replacing the seat or re-welding the seat brackets will only result in this happening again because brackets are made of cheap metal. i am very feaful that the seat will cause an accident (due to the disorientation it causes when driving) or that an injury will occur because the seat will completely detach in which case the seat belt is basically worthless in preventing injury during an accident. given the number of complaints on this issue that can be found in a basic google seach it is disgusting that daimler/chrystler has done nothing to remedy this situation. | |||
| 04/15/2012 | 136113 | ||
| Tl-the contact owns a 2003 jeep grand cherokee laredo. the contact stated that the driver's side seat fractured from the seat mount. after inspecting the seat, the contact discovered nine fractures in the mounting brackets and the power rack of the seat. neither the dealer nor the manufacturer was notified of the failure. the failure mileage was 136,113. kmj | |||
| 04/15/2012 | 136113 | ||
| Tl-the contact owns a 2003 jeep grand cherokee laredo. the contact stated the driver side seat came loose from the mount. after inspecting the seat there was nine cracks in the mounting brackets and power rack of the seat. the dealer was not notified. the manufacturer was not notified. the failure mileage was 136,113. mw | |||
| 11/16/2011 | 120000 | ||
| Seat over heating burnning legs | |||
| 11/07/2011 | 125000 | ||
| Tl-the contact owns a 2003 jeep grand cherokee. the contact stated that the driver seat mounting bracket fractured. neither the dealer nor the manufacturer was notified of the failure nor was the vehicle diagnosed or repaired. the current and the failure mileages were 125,000. the vin was unavailable. kmj | |||
| 11/07/2011 | 125000 | ||
| Tl-the contact owns a 2003 jeep grand cherokee. the contact stated that the driver seat mounting bracket fractured and could cause a crash if it moved while the vehicle was in motion. the dealer or manufacturer had not been notified nor was vehicle diagnosed or repaired. the current and failure mileages were 125,000. the vin was unavailable. bw | |||
| 11/23/2010 | 100000 | ||
| Tl* the contact owns a 2003 jeep grand cherokee. while driving approximately 45 mph, the contact heard a snapping sound from under the seat and noticed that the front driver side seat began to rock back and forth abnormally. the vehicle was taken to the dealer for diagnostic testing where the technician advised that the adjuster weld to the front driver side seat was fractured and would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 100,000. | |||
| 11/23/2010 | 100000 | ||
| Tl- the contact owns a 2003 jeep grand cherokee. while driving approximately 45 mph, the contact heard a snapping sound from under the seat and noticed that the front driver side seat began to rock back and forth abnormally. the vehicle was taken to the dealer for diagnostic testing where the technician advised that the adjuster weld to the front driver side seat was fractured and would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 100,000. kmj | |||
| 11/23/2010 | 100000 | ||
| Tl- the contact owns a 2003 jeep grand cherokee. while driving at approximately 45 mph the contact heard a snapping sound from under the seat and noticed the front drivers side seat began to rock back and fourth. the vehicle was taken to the dealer for diagnostic. the technician stated the front driver side seat frame adjuster weld had fractured and would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 100,000. ds | |||
| 09/20/2011 | 76723 | ||
| The heater in the front driver seat started at first to heat up and nearly burn the legs of the driver on high, had to set the the control to low to keep from burning the legs of the driver. after coming home from work the power light showed that the seat was still on, yet the drivers heated seat does not work anymore. smelled something burning prior to shutting the engine off after drive home. since then the heated seat in the drivers side does not work anymore. all other controls for power seats adjustments work fine. i called jeep dealer for repair, come to find over 100,000 vehicles have had this problem which required a recall on the heated seats (recall no. f17, and j14) id# 06v197000, and 09v117000. i have the same problem that requires repair but they will not fix the issue under recall. | |||
| 04/01/2008 | 85000 | ||
| My front driver seat bracket has snapped in 4 spots. this now leaves my front seat very un-secure to the vehicle and is very shifty. this is a safety issue that needs to have a recall as this has happend to many other people with the same model jeep as mine. the seat brackets and mounts are of poor quality and break easily. as result of this, my seat belt is useless because if i dont have a seat that is secured to the vehicle, what good will a seat belt do in a collision? chrylser is aware of this problem yet are doing nothing about this. they beg for our tax dollars to bail them out of financial hardship but yet they wont help consumers that buy their products with real safety concerns. i just hope it doesnt take a death to occur foro them to open their eyes. recal the damn seats!!! | |||
| 03/10/2010 | 103000 | ||
| The seat frame on the drivers side has broken in half. this should be a priority safty recall as this doesn't seem to be an isolated incident. seems more like a design flaw by a company cutting corners. see the attached website for more jeep owners that have had the same problem with their vehicle. http://vlane.com/poll/30/2001-jeep-grand-cherokee-has-your-driver-side-front-seat-broken-on-this-jeep | |||
| 12/20/2010 | 148000 | ||
| I have owned a 2003 jeep grande cherokee for two years. in december 2010 i was drivong in traffic with my i infant daughter and alof a sudden my seat like smapped of at the bottom and i am in the back seat. luckily no one was hurt. the metal broke. i know im lile the millionth complaint. i am a single mom and cannot afford to have this expense or risk hgetting into an accident. this is a serious safety issue that meeds your imediate attention. t | |||
| 01/07/2011 | 74000 | ||
| The driver's seat to my 2003 jeep cherokee laredo sheared away from the support brackets. i have been trying to find a seat or find some way to fix it. it is a safety issues. | |||
| 01/17/2011 | 117300 | ||
| The front drivers power seat, broke from it's frame, the part was welded and broke a second time. the seat is unstable and in an accident could break away from the track and wind up in the rear seat. the airbag would be ineffective | |||
| 01/01/2005 | 49742 | ||
| Tl-the contact owns a 2003 jeep grand cherokee. the vehicle was included in the recalls associated with nhtsa campaign id numbers 06v197000, seats:front assembly:seat heater/cooler, and 09v117000, seats:front assembly:seat heater/cooler. the vehicle was repaired at an authorized dealer for both recalls. after being repaired under the recalls he noticed there was still a hole developing in the front drivers seat due to the heated seating feature. the vehicle was taken back to the authorized dealer where it was repaired a third time. the contact also stated the vehicle would intermittently overheat. the vehicle was taken to an authorized dealer once a year for 5 straight years where the engine fan relay and motor would be replaced. the failure mileage was 49,742 and the current mileage was 150,000. sm. | |||
| 11/17/2010 | 166000 | ||
| I had just bought this vehicle and taking the off ramp in a hard arc while slowing down i felt the drivers seat move. i only had a couple of hundred yards to go so i waited to check it when i got home. the front left seat bracket had sheared away leaving the seat sitting at a funny angle. this is a dangerous thing to happen. luckily, no one was hurt. | |||
| 03/13/2010 | 83000 | ||
| Driver side left front braket broke on seat. | |||
| 05/11/2010 | 97500 | ||
| The drivers side seat has a broken bracket that allows the assembly to rock back and forth. it was perfectly fine until last week. i have owned this vehicle since 2002 and the seat was never a problem. i have found numerous complaints about seat breakage on the jeep grand cherokee laredo and many other jeep models. this is a safety issue when all attachement points break and the seat is no longer attached to the mounts. | |||
| 01/15/2009 | 140000 | ||
| 2003 jeep grand cherokee, front seat bracket broken | |||
| 03/18/2010 | 100303 | ||
| Driver's seat support broke and now the seat wobbles. i have discovered that this has happened to a lot of people. it just happened today while i was driving and i have not figured out where to take it for repair yet. | |||
| 02/28/2010 | 89000 | 1 | |
| For the second time in 5 years the drivers side seat support has broken. both time the break has occurred on the front left corner. the broken part is of the support assembly, it is a tube that pivots to allow for up/down adjustments and holds the weight of the seat. *tr | |||
| 12/01/2009 | 70000 | 1 | |
| Drivers side seat bracket has broken for second time due to normal use. if seat bracket breaks from normal use, how can it stand-up in an accident? also it is not readily apparent when it breaks, so crash integrity is already compromised. repair is $400 new bracket, or over $800 for my jeep. old part will be retained in my garage. i thought i was the only one with this problem, but the internet is filled with people with the same issue. i think it is far more dangerous than the seat heater issue i just got recall for.r | |||
| 11/14/2009 | 99500 | 1 | |
| I was driving my 2003 jeep grand cherokee and i noticed my seat starting to wobble. finally i noticed that the seat bracket snapped on the driver side. this is a total safety issue. i have taken it to jeep for repair and they advise there is no recall.. how can this be?. oh and what's the point of wearing a seat belt of the seat isn't even strong enough to stay secure to the vehicle. *tr | |||
| 08/10/2009 | 88000 | 1 | |
| 2003 jeep grand cherokee front drivers seat broke. seat detached from floor. trying to repair. very dangerous to drive. *tr | |||
| 05/15/2009 | 116743 | 1 | |
| Driver's side seat just all of a sudden snapped and i was laying in the backseat looking up. the seat track just broke. *tr | |||
| 03/22/2009 | 94000 | 1 | |
| 2003 jeep grand cherokee laredo - driver power seat. the bracket that holds the seat is broken and the seat rocks. the bracket is defective. *tr | |||
| 04/25/2008 | 50000 | 1 | |
| 2003 jeep grand cherokee front driver seat broke this is the second time it has broke it broke right at the bolts that hold it down first time it was welded but it broke again welding this seat just does not fix it. *tr | |||
| 03/15/2003 | 76000 | 1 | 10/15/2000 |
| Front left seat rail retaining bolt tore loose from the seat bottom frame rail and is resulting in a front left to right rear rocking motion. this makes the vehicle unsafe to operate because of drivers seat instability, and uncomfortable while driving due to abnormal seat position. it should be mentioned that there has been no abusive operation or abnormally high or hard usage of this vehicle. *nlm | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 10/22/2001 | 10000 | 1 | |
| While driving at 60 mph suddenly the driver seat and door air bags deployed. consumer sustained injuries. *ak | |||
| 07/02/2003 | 9700 | 1 | 03/24/2003 |
| 2003 jeep grand cheeokee larado - i was rear ended (stopped and hit by another car at about 20-25 mph) the drivers seat colapsed into the back seat. none was in the back seat but if there was they surely would have been injured.... i sustained no injuries in the crash.*ak | |||
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||
| 03/01/2013 | 1 | ||
| 2003 jeep grand cherokee. consumer requests reimbursement for repairs to heated seat elements recall notice. *smd the consumer stated the seat heater was not working properly. he became aware of the recall and had the dealer check, but was informed that his vehicle was one of the few that was not included in the recall of seats that posed a danger of catching on fire. the consumer stated he was led to believe, that his vehicle was not included in the recall, because the heated seat element posed no danger of fire. having been led to believe the part posed no fire hazard, and that it may have just worn out, the consumer agreed to pay the cost to replace the heated seat element. however, when the element was replaced by the dealer, it was discovered the part was not worn, but clearly damaged by fire. | |||
| 01/14/2009 | 62000 | 1 | |
| Tl*the contact owns a 2003 jeep grand cherokee. the contact stated that the heated seat on the driver's side overheated. he had to pull over and exit the vehicle. the dealer stated that the vin was not included in nhtsa campaign id number 06v197000 (seats:front assembly:seat heater/cooler), although the failures were identical. the failure mileage was 62,000 and current mileage was 62,008. updated 02/24/09. *lj updated 02/24/09.*jb | |||
| 10/24/2008 | 100078 | 1 | |
| Safety recall f17 - heated seat elements, grand cherokee 2003 recall completed 07aug06 by smith stokes chrysler, highway 87,po. box 1496, reidsville, nc 27323. recall element replaced with defective part, replacement failed 24oct08, burned hole in passenger seat and burned hole in daughter's sweater, daughter was not burned. so far chrysler only wants to pay half the cost to replace a recall item, my share would be about $500 - $600 dollars. mis. karen davis, service manager at smith stokes. thank you for your assistance. richard hudson *tr | |||
| 06/30/2007 | 57220 | 1 | 11/08/2002 |
| Tl*the contact owns a 2003 jeep grand cherokee. while driving approximately 60 mph, the contact activated the heated seats, which took approximately five minutes to warm up. three minutes later, the seat warmed up excessively and caused mild burns to her body. the dealer stated that her vin was not included in nhtsa campaign id number 06v197000 (seats:front assembly:seat heater/cooler), although the failure was identical. the contact would have to repair the vehicle at her own expense. the manufacturer has not been notified. the failure mileage was 57,220 and current mileage was 61,716. updated 3/4/08 *cn the dealer stated malfunction indicator light on, and transmission not shifting properly. updated 03/04/08 *tr | |||
| 06/01/2007 | 87000 | 1 | 06/01/2006 |
| Tl*the contact owns a 2003 jeep grand cherokee. while seated in the driver seat, the contact stated that the seat overheated and smelled like it was burning. there were no injuries and the seat heater was not activated at the time. the manufacturer stated that her vin was not included in nhtsa campaign id number 06v197000 (seats:front assembly:seat heater/cooler). the failure mileage was 87,000 and current mileage was 89,000. | |||
| 10/01/2006 | 32000 | 50 | 09/01/2003 |
| Tl*the contact owns a 2003 jeep grand cherokee. when the driver side seat heater was activated, it overheated. the failure caused two different drivers of the vehicle to sustain slight burns. according to the manufacturer, the vehicle is not included in recall # 06v197000 (seats:front assembly:seat heater/cooler). however, the contact felt his vehicle should be included as part of the recall. the current mileage is 40,000 and failure mileage was 32,000. | |||
| 09/15/2003 | 2000 | 0 | 06/07/2003 |
| Tl*the contact owns a 2003 jeep grand cherokee. two years ago, the contact received a safety recall notice regarding the heated seats in his vehicle. for two years, the contact has been attempting to have the seats repaired, but the manufacturer continues to claim that they do not have the elements to repair the heated seats. the contact has not used the heated seats since three months after the vehicle was purchased. the engine size was unknown. the current mileage is 42,000 and failure mileage was 2,000. | |||
| 07/01/2006 | 60000 | 20 | 03/01/2006 |
| Tl*- the contact owns a 2003 jeep cherokee. when driving the vehicle the front heated seats became extremely hot. the contact stated there was recall 06v197000 for the front seat heater. the dealer added the contacts name to a waiting list. the contact stated that he has been waiting for one year. the current mileage was 60,000 miles.*ak | |||
| 10/01/2006 | 72000 | 2 | 11/01/2002 |
| Tl*- the contact received recall o6v197000 for the 2003 jeep grand cherokee concerning the heated seat on 07/06. the recall was repaired back in september of 2006. he took the vehicle to dealer for a service check when the service mechanic got in the driver's front seat, and the seat caught on fire and burned . the mechanic was burned through his pants and burned his wallet. this was the first time that he used the seat heater after the recall was repaired. the dealership replaced the seats again, but the contact was afraid to use the heated seats. the contact would like for nhtsa to be aware of this malfunction. the failure mileage was 72,000 and the current mileage was 85,000.*ak | |||
| 03/08/2007 | 1 | ||
| My complaint is regarding the 2003/2004 jeep grand cherokee seat heater recall (f17). the recall letter was mailed out on or about 07/21/2006.my wife has called the dealership in 2006 and again in 2007 in order to schedule the recall with the dealership. both times, the dealership claimed that the part would not be available for months and that the dealership could not schedule an appointment at that time and did not offer to place her on a 'waiting list' or a 'call list'. i contacted the dealership, elk grove chrysler jeep (california) on 03/08/07 and was told that the parts were in and an appointment could be made. i made the appointment. i believe that this constitutes a failure on the part of daimler chrysler to repair a potentially dangerous situation in a ...reasonable time,.... i know of nothing else that i have to wait almost eight(8) months for. *jb | |||
| 02/02/2007 | 80000 | 1 | 01/21/2003 |
| Tl*- the contact owns a 2003 jeep grand cherokee, and stated that the seats overheated, he could smell electrical wiring burning from the seat. the contact called the manufacturer about nhtsa campaign id number : 06v197000 ,and the manufacturer stated that this vehicle wouldn't be covered under the recall because it was manufactured in august of 2002, and recall began for vehicles manufactured on september 2002. the contact has a file number with the manufacturer: 15916185. *ak updated 02/27/07*jb | |||
| 12/12/2006 | 1 | 03/01/2005 | |
| The driver and passenger seat warmers do not work. the dealer told her there was not a recall on seat warmers. she took her jeep to a different repair shop and they were able to pull up a recall (s17) on the internet. | |||
| 12/15/2006 | 16765 | 1 | 11/01/2002 |
| Dt*: the contact stated although there were no ongoing problems with the seat warmers, there was a nhtsa recall, #06v197000 on the vehicle regarding the seats. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer was not alerted. additionally, while attempting to open the front passenger power side window, there was a popping noise. the vehicle was inspected by a dealer, who determined the power window control needed to be replaced. | |||
| 09/15/2006 | 1 | 12/31/2003 | |
| I received a notice of a recall for my 2003 jeep grand cherokee regarding the front seat electric heating element and the potential for it to cause an interior fire under certain operating conditions. however, in my several attempts to schedule an appointment at schuman chrysler i have been told they (a) there was a national shortage on the necessary parts and (b) they are only being sent one per week. i should think chrysler would make sure they had the available parts necessary before sending out letters regarding this national recall. *jb | |||
| 09/14/2006 | 1 | 11/10/2005 | |
| Waiting for recall repair, since sept 14,2006. *jb | |||
| 10/18/2006 | 70605 | 1 | |
| Consumer complaint concerning 2003 grand cherokee notification code f17 heated seat elements. *ts the consumer had aftermarket dvd player/lc screen installed in headrest. the consumer refused to pay to have the aftermarket items removed in order for the dealer to do the recall, therefore recall work could not be done. the consumer indicated that all accessories were included in the price of vehicle at final signing. the accessories were installed later due to unavailability as a factory installed product. *nm | |||
| 03/02/2005 | 37194 | 1 | 04/15/2003 |
| 2003 jeep grand cherokee limited drivers-side seat heater malfunctioned. driver's seat heating element started to smoke, a burning smell was evident. seat heater was deemed inoperable by chrysler jeep dodge of santa fe. consumer asked for warranty adjustment, but was told there was nothing they could do. consumer paid for replacement parts, seat pad and labor. *jb | |||