Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | ||||||||||||||||
| 06E022000 | BRAKE PARTS, INC. | E (Equipment) | 7440 | 03/20/2006 | MFR | CHRYSLER GROUP LLC | 03/13/2006 | 03/13/2006 | ||||||||
| Defect Summary | Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. these brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. only products that were manufactured from july 27, 2005 through january 17, 2006 (date codes 0529 through 0602) are subject to this recall. when subject to very cold temperatures, an internal seal in the master cylinder could lose flexibility and may cause brake fluid to leak. | |||||||||||||||
| Consequence Summary | Loss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash. | |||||||||||||||
| Corrective Summary | Affinia (brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. the recall began on march 20, 2006. owners can contact affina group customer service at 1-800-323-0354. | |||||||||||||||
| Notes | This recall only pertains to aftermarket napa, raybestos, ac delco, aimco, carquest, and bendix brake hydraulic master cylinders and has no relation to any original equipment installed on daimlerchrysler or ford vehicles.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - DISC - ROTOR | |||
| 06/23/2007 | 30470 | 1 | 09/18/2005 |
| Tl*the contact owns a 2003 jeep grand cherokee. the contact heard a squeaking noise coming from the front end of the vehicle while driving 20 mph. she stated that the vehicle rides roughly. when the brake pedal is depressed, the vehicle makes a snapping noise. the dealer stated that the front brakes pulsate. approximately one year ago, the brakes, front rotors, and pads were replaced. the current and failure mileages were 30,470. | |||
| 02/10/2004 | 14000 | 1 | 12/03/2002 |
| At approximately 14,000 miles, my 2003 jeep grand cherokee began to pulse when i hit the brakes. this caused the whole car to shake and scared my wife, and my two young daughters. i took the car to the jeep chrysler dealership. they said the rotors had to be resurfaced. for a brand new car, i feel the rotors are defective. they should not need resurfacing so soon. they also claimed that nothing was wrong with the brake pads. this implied that i was hard on my brakes. i have driven a ford, a toyota, a saab, mercury, bmw and other models. this has never happened before. i also found in my research that other people have had the same experience with the jeep grand cherokee as i have-low mileage the rotors had to be resurfaced. i contacted the jeep chrysler company. they have refused to admit wrong doing. i feel this is a safety hazard due to a defective product. i would appreciate if ntsb would look into this matter. *ak | |||
| 08/20/2003 | 7000 | 0 | 04/10/2003 |
| 2003 jeep grand cherokee limited 1.cruise control kicks out when on the highway driving 2.front end makes horrible noises when turning 3.dash rattles 4. had to replace brake linings and rotors at 7000 miles 5.rear end howls 6. transmission does not shift right | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 11/10/2007 | 46000 | ||
| Sudden unintended accleration and loss of braking while driving in parking lots. when driving at slow speed in parking lot, turned right to pull into parking space. gave accelerator a slight push to give cherokee enough gas to move into uphill parking stall. quickly moved foot from accelerator to brake pedal, when car motor revved, speed increased and front end of car hit concrete retaining wall. braking unable to stop or slow the car before impact. second incident on 11/12/2011 with approximately 78,000 miles driven when driving at slow speed through parking lot, turning right to drive down parking lane, placed foot on brake pedal to slow even more to move further to right side of lane to avoid oncoming car. with side of foot, felt accelerator pedal drop away causing motor to rev, speed to increase. left front bumper hit left fender of oncoming car and right front fender hit back bumper of parked truck. despite pressing on brake as hard as possible, car failed to slow and stopped only on impact with truck. almost as if brake was overridden by acceleration. two incidents happened in similar circumstances: cold precipating weather; car heater on; driving at slow speed in parking lot; pavement wet; making right hand turn; with braking, car begins accelerating unexpectedly; acceleration overrides brake; brake fails to slow or stop car; car stops only on impact. | |||
| 01/15/2007 | 25000 | 100 | 11/02/2006 |
| Tl*the contact owns a 2003 jeep grand cherokee. while depressing the brake pedal from 20-60 mph, the vehicle shakes, the brake pedal moves up and down, and the steering wheel shakes. the contact stated that all four tire treads were thinning. the dealer has not been notified. the vin was unknown. the current mileage was 28,000 and failure mileage was 25,000. | |||
| 05/15/2003 | 4000 | ||
| I took my vehicle in for the routine oil change at the dealership i purchase the vehicle. after that day, the vehicle vibrates to the point you cannot play a cd. they are telling me this is how the vehicle performs. i have been to the dealership many times with the same response. i also have taken it to other chrysler dealership with the same answer, it seems that the answer is the same after they look at the repair history. i also have met with the chrysler marketing rep twice, and the dealership told me that the chrysler technical rep drove the vehicle. yet when i requested a encounter with him they declaim and said there is no technical rep. i also met with the general manager from the dealership twice, sales manager many times, i need this to be look into because i think my vehicle was tampered with, because if it was running like this when i bought it i would have not bought it. the vibration is getting worst. i do have a extended warranty, that i cannot use because they refuse to even look at the vehicle. their solution was to sell me another vehicle, which i declined because they wanted more money down. why should i buy another vehicle when i have a new one that they destroyed. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 06/02/2006 | 32000 | 1 | 06/06/2003 |
| Dt*: the contact stated while attempting to apply brake pressure at various speeds the brakes vibrated. this occurred without warning during normal braking on normal roads. the dealership determined the brakes and pads needed to be replaced. the manufacturer was alerted. | |||
| 03/06/2005 | 31209 | 2 | 12/28/2002 |
| I own two jeep grand cherokees 2003 models, both purchased in dec 2002. both of these vehicles have had brake problems, consisting of warpped brake rotors. i have owned 9 jeep grand cherokees since 1992. 6 of the nine jeeps have had brake problems. 4 of those jeeps have had their brakes repaired or replaced at no charge to me. however the 2003 jeeps i currently own have the same problem. i have had them both repaired in 2004 and i am having the same problem in 2005. one of the jeeps has 13,000 miles since the 2004 repair and the second one has 7570 miles on it since the 2004 repair. my understanding of the problem is that the calipers used to apply pressure to the brake pads never fully release, therefore there is always some pressure being applied to the rotor and the rotor is warpped from the heat caused by the pad being constantly in contact with the rotor. *ak | |||
| 03/10/2005 | 30671 | 4 | 11/28/2002 |
| I own two jeep grand cherokees 2003 models, both purchased in dec 2002. both of these vehicles have had brake problems, consisting of warpped brake rotors. i have owned 9 jeep grand cherokees since 1992. 6 of the nine jeeps have had brake problems. 4 of those jeeps have had their brakes repaired or replaced at no charge to me. however the 2003 jeeps i currently own have the same problem. i have had them both repaired in 2004 and i am having the same problem in 2005. one of the jeeps has 13,000 miles since the 2004 repair and the second one has 7570 miles on it since the 2004 repair. my understanding of the problem is that the calipers used to apply pressure to the brake pads never fully release, therefore there is always some pressure being applied to the rotor and the rotor is warpped from the heat caused by the pad being constantly in contact with the rotor. *ak | |||
| 12/20/2004 | 20000 | 1 | |
| After conducting business at a drive in bank consumer proceeded to leave. consumer placed foot on the accelerator and the vehicle accelerated. then, he applied the emergency brake, however, it did not stop the vehicle. it stroke a four foot embankment, the only thing that stopped the vehicle was a concrete retaining wall, which was struck at 30 mph. upon impact, the air bags did not deploy, the emergency brake and the anti lock brakes did not kick in.*ak | |||
| 11/01/2004 | 2 | ||
| At 18,000 miles the brakes had to be replaced twice. consumer contacted jeep, and they will not do anything to assist the consumer. *ak | |||
| 07/12/2004 | 5 | ||
| While applying the brakes steering wheel started shaking uncontrollably. consumer was able to maintain control of the vehicle, and drove it home. consumer contacted the dealer, and informed him that this problem occurred more than once, and still had not been resolved. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 06/02/2006 | 32000 | 1 | 06/06/2003 |
| Dt*: the contact stated while attempting to apply brake pressure at various speeds the brakes vibrated. this occurred without warning during normal braking on normal roads. the dealership determined the brakes and pads needed to be replaced. the manufacturer was alerted. | |||
| 02/28/2005 | 18000 | 1 | 04/08/2003 |
| 2003 jeep grand cherokee into service department with approx. 18,000 miles. it went in for scheduled maintenance. i also stated that there was a chirping noise in the passenger door area. after inspection, the service department informed me that the brake pads and brake rotors would have to be replaced. if this is true, it indicates to me that there is a manufacturing problem or a brake problem. either way, i, as a consumer, do not feel responsible for the dealership wanting me to pay to repair the vehicle. the vehicle remains to sit at the deralership. *ak | |||
| 08/18/2004 | 19500 | 1 | 04/16/2003 |
| Brake pad and rotor failure after one year and four months of vehicle service. after further research, it has been determined that this is a known problem with the jeep grand cherokee - all years (internet based research) the manufacturer was contacted and they said that these parts (brakes and rotors) are only warranteed for one year or 12k miles. most other parts are warranteed for 3 years and 36k miles. this problem is known by the manufactuer (chrysler) and they have had this safety problem for years of production with this model. both the dealership and the manufactuer refuse to repair the vehicle under warranty. due to this known safety issue by chrysler and their greatly reduced warranty coverage on just these items (which indicates their knowledge of the problem) it is determined that a safety issue exists that could have or already has caused injury to others. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 07/09/2004 | 7288 | 5 | 09/20/2003 |
| Problem with brake rotors keep on warping, we have been to dealer numerous times for same problem, they work for a while and then warp. when driving on freeway when at freeway speeds braking feels like they skipping, sometimes shaking the steering wheel. dealer still has not resolved the problem. *jb | |||
| 06/19/2007 | 20000 | 2 | 02/01/2004 |
| Brake rotor warpage. *ak | |||
| 04/03/2006 | 21294 | 2 | 06/29/2004 |
| Tl* - the contact stated that the brake rotors were replaced on april 3, 2006 at 21,294 miles. the contact emphasized that neither weather nor speed were factors in the brake failure. while driving at 40 mph the brakes would pulsate. after having the repair work performed the contact received recall concerning brake rotors. the contact stated that she would like to be reimbursed. updated 1/29/2007 - all four rotors had warped. *nm | |||
| 05/01/2006 | 21871 | 1 | 02/01/2006 |
| Tl* - the contact complained about excessive wear on the brake rotors. the contact stated that he only has 20,000 miles on the vehicle. the contact received a letter from the manufacturer stating that the cherokee model vehicles had failures due to defective front brakes, and that the contact should bring the vehicleto the dealership and have it checked. the contact brought the vehicle to the dealership on 8/11/06, and they test drove the vehicle which confirmed that all four rotors were out of ground and needed to be replaced, but the dealership would not cover the expense. *ak | |||
| 09/23/2006 | 1 | ||
| 2003 grand cherokee engine over heated when slowing down. *ts the cooling fan relay and cooling fan module was replaced. the hood would not stay open. the dealer replaced the hood props. the front rotors were out of round. *jb | |||
| 09/06/2006 | 26000 | 1 | 01/03/2003 |
| Dt*: the contact stated when the brake was applied, the pedal and the front end shimmied while traveling 50 mph. the dealership determined that the rotors were too thin to be filed down and needed to be replaced. updated 10/25/2006 - *nm | |||
| 08/28/2006 | 31000 | 1 | 01/02/2003 |
| Dt*: the contact stated while the brake pedal was applied, there was a vibration. the vehicle has not been inspected by a mechanic. the rotors were replaced. updated *jb | |||
| 06/09/2006 | 15600 | 1 | 12/18/2002 |
| I own a 2003 jeep grand cherokee limited with 16,168 miles. my driving pattern for the past year has been within downtown city limits and connecting freeways where speeds over 50 miles per hour are rare due to traffic congestion. on a recent interstate trip when i apply the brakes at speeds above 45 mph they pulsated and the front end would shake violently each time the brakes were applied. i immediately took the vehicle to a jeep dealer for an inspection. the car had warped front brake rotors. prior to proceeding with the repair i contacted daimler chrysler to authorize the repair at their cost as the problem is a known design/manufacturing defect affecting 1999 through 2004 grand cherokees. after over an hour on the, phone they authorized replacement rotors as a goodwill repair albeit with the original defective rotor design. i learned from the dealer service rep their service department has replaced the rotors in about four thousand 1999 -2004 model grand cherokees. this is essentially a 100% failure rate. any abnormal brake operation is a potential safety issue. stopping distance will be increased by compromised inefficiency of the warped rotor against the disc. from a human factor standpoint the driver is distracted at a critical point in bringing the vehicle to a stop. instinct may cause the driver to ease off the brakes to reduce the vibration thereby risking a collision or loss of control and veer into opposing traffic. i understand from the dealer there is an after-market fix to the factory rotors. daimler chrysler should on their own provided an engineering change to existing replacement rotors to correct the heat problem and in the absence of such the nhtsa should take appropriate action. has the manufacturer filed an early warning report on the brake pulsation problem? *jb *nm | |||
| 03/19/2004 | 12424 | 3 | 01/27/2003 |
| On 03-19-04 i took my jeep for repair because the brakes were pulsating. on 07-12-04 i made a return visit because the brakes were pulsating again. on 04-13-05 i return because the brakes were pulsating again. the third trip to salerno duane came nine months later, on april 13, 2005 at 22,731 miles. again, service advisor reported that the front rotors were rough and were resurfaced. when asked if this work would be covered by a warranty as well, which was obviously necessary due to past experience, manager said she believed it would be. when i requested documentation as proof to that statement, she refused. i then asked to speak to the service manager, a mr. g who was, less than professional is an understatement, just plain rude is more accurate. he refused to warranty the work that had been done on my vehicle stating the problem was not salerno duane, but possibly a chrysler defect. as of april 2006 i am experiencing the same problem of my brakes pulsating. i phoned salerno duane on april 5, 2006 and spoke to service manager and she informed me the work will not be warranted and i will be charged for the repairs. being this is an ongoing problem i feel that this repair should be the car dealer responsibility. i am afraid to continue driving this vehicle for i feel it is very unsafe for my family and for other motorist and pedestrians on the road. i would very much appreciate you assistance in resolving this ongoing and unsafe problem. i have records and documentations for all these incidents. *jb | |||
| 01/27/2006 | 23382 | 1 | 12/26/2002 |
| The front brake rotors became warped and needed to be replaced at only 23000 miles. the rotors warped because of heat build up during braking,and the dealer replaced them with vented rotors to avoid this in the future. pads and all other brake components were fine. i have learned of several other jeep gr cher owners who experienced the same problem, and i believe that a car of this size should have had vented rotors installed at the time it was assembled. *nm | |||
| 11/15/2005 | 19737 | 1 | 04/05/2003 |
| When applying the brakes at high speed the vehicle would shake and vibrate violently. at low speeds using the brakes the vehicle would pulsate slowly forward while removing pressure from the brake pedal. the conditions continued to get worse especially the vibrations and shaking at high speed braking. i brought the vehicle back to the dealership at 19,000 (roughly) where they proceeded to tell me that the rotors were severely warped and would need to be replaced along with the pads. i asked why they are warped beyond serviceability and they stated this is a know problem. i wrote to diamlerchrysler as well trying to get some type of refund back after spending $550 on the parts and labor for something that i feel was a quality issue to begin with. they stated rotors warp due to various driving conditions. i disagree, it is poor quality materials being used. they will lose my business over this. the reason i bought a new vehicle was to avoid costly repairs for a few years. *nm | |||
| 09/24/2005 | 29900 | 1 | 11/04/2002 |
| Touching the brakes at high speeds causes shaking and shuddering of the entire vehicle making it difficult to maintain control during emergency stopping. brake rotors were replaced at 7500 miles and now need replacing again at 30000. the dealer says that all 2003 jeeps have this problem. they say that the problem is poor design of the factory rotors. i can not believe that emergency stopping and anti-lock brake function is not affected by this. jeep says that this is just a nuisance. how can this not be a safety issue?*jb | |||
| 09/01/2004 | 18000 | 3 | 10/02/2003 |
| Dt: consumer owned a 2003 jeep grand cherokee,, it had 50,000 miles on it. vehicle has gone through three sets of rotors. when braking the vehicle shook;. rotors were first replaced at 18,000 miles. the second time they were replaced 35,000 miles, and the rotors needed to be replaced again. consumer stated the wheels were chrome, and the front were black like carbon has got on them. the rear wheels were still shiny. three sets on the front and one set on the rear were replaced. the brake pads were effective, but the rotors were warped. the vehicle is currently at the firestone service center. *ak | |||
| 09/11/2004 | 9000 | 2 | 05/06/2004 |
| My 2003 jeep grand cherokee has faulty brake rotors. when the brakes are applied at speeds above 35 mph, the car shakes and control of the car is lost. it does not stop properly or quickly. the dealer replaced the first set of rotors and brakes at 9,000 miles. the same problem is happening again at 17,000 miles. the dealer and chryslerdaimler corp. is not accepting any responsibility in the defective brake rotors. (the is a class action law suit against chryslerdaimler corp. currently). *jb | |||
| 06/08/2005 | 2 | 10/27/2002 | |
| I have had to replace the rotors on my 2003 jeep grand cherokee twice now, after having them re-surfaced as well - none of which jeep would cover under warrenty even though it's a known problem. | |||
| 12/16/2002 | 9000 | 3 | 12/12/2002 |
| 2003 model jeep grand cherokee overland shakes at high speeds when braking approximately every 9,000 miles. dealer replaced front brake rotors and pads at 9300 and 18,000 miles. now vehicle has 24,000 miles, it shakes when braking again at high speeds and dealer states it is out of warranty. they may or may not repair the brakes this time. brake rotors should not need to be replaced every 9,000 miles. the excessive shaking caused by the defective brake system could cause serious personal injury to occupants of the vehicle or others who are on the road. | |||
| 04/08/2005 | 9000 | 2 | |
| Shaking would occur when attempting to stop the vehicle. the driver took the vehicle to the dealer for inspection, and the mechanic determined that the rotors needed to be replaced. *ak the steering wheel would shake. the first time the vehicle was taken to the dealer under warranty, the drums were changed in which the vehicle was under 10k miles. *sc *jb | |||
| 12/11/2003 | 10332 | 2 | |
| 2003 jeep grand cherokee problems with front brake disc pulsating.*mr the dealer resurfaced the front rotors under warranty, however the manufacturer will not take responsibility, even though they are aware there is a problem. *jb | |||
| 04/04/2005 | 24365 | 2 | 05/06/2003 |
| Service brakes ? problem with rotors. very dangerous front wheel wobble when breaks are touched at high speeds. also have slow pulse pressure on brake peddle at low stopping speed due to rotors that have warped, again. *ak had to fight with dealership to resurface rotors at 20k and they have again rewarpped at 24k causing an intermittent high speed wobble when the breaks are touched. we had a 2002 model and the dealership told us that that after replacing the rotors twice, on this vehicle, this was a known issue with jeep and was due to the poor quality of material used in the rotors that cause them to warp. car is in our local installer today installing better quality rotors and brake pads. my question is why no recall if this is an old problem with almost every jeep grand cherokee that is out there. | |||
| 02/28/2005 | 18000 | 1 | 04/08/2003 |
| 2003 jeep grand cherokee into service department with approx. 18,000 miles. it went in for scheduled maintenance. i also stated that there was a chirping noise in the passenger door area. after inspection, the service department informed me that the brake pads and brake rotors would have to be replaced. if this is true, it indicates to me that there is a manufacturing problem or a brake problem. either way, i, as a consumer, do not feel responsible for the dealership wanting me to pay to repair the vehicle. the vehicle remains to sit at the deralership. *ak | |||
| 12/01/2004 | 5000 | 1 | 01/07/2003 |
| When the consumer applied the brakes from 60 mph the front end of the vehicle would vibrate and pulsate. the vehicle's rotors were replaced several times. *nm the consumer has had to change the rotors every 5000 miles. *nm | |||
| 12/10/2004 | 26125 | 2 | |
| The front rotors warped. consumer stated that this will be the second time replacing the front rotors. also, after 10,000 miles they needed to be replaced. *ak | |||
| 11/24/2004 | 3 | 01/02/2003 | |
| Have owned a 2003 jeep grand cherokee for approximately 2 years. at 11,000 miles had a moderate pulsation of brake pedal with moderate vibration and steering wheel shaking. dealer repaired under warranty by turning front rotors that they said were warped. after approximately 10,000 more miles same problem with same result. dealer said that they understood the problem, but chrysler had decided due to so many complaints they were only going to warrant for first 12,000 miles/12 months. i paid for repair. after approximately another 10,000 miles the problem recurred. it is so sever that at braking of approximately 45 mph and over the vehicle is hard to control and, when the steering wheel is turned looses it vibrates uncontrollably. if you are making a turn while braking in that situation, a less experienced driver or one not expecting it could lose control of the vehicle. filed complaint with chrysler and they allege it was due to driving conditions. the first 3,000 miles were highway miles as well and many of the others since the vehicle is driven regularly long distances on the interstate. i do not ride the brakes, brake hard, or drive with two feet. *nm | |||
| 10/01/2004 | 18000 | 1 | 11/30/2002 |
| The front rotors on my 2003 jeep grand cherokee warped out of tolerance before reaching 20,000 miles. while the braking ability did not appear to be impaired, the shuddering in the steering wheel while braking was a concern.*ak | |||
| 09/25/2004 | 18000 | 15 | 11/22/2002 |
| New 2003 jeep grand cherockee overland - 18,000 miles - normal driving conditions - about one month ago we noticed a pulsating action when braking - then, while driving at 45-55 mph and acting on the brakes the vehicle steering started shaking hard - two days later we took the jeep to the dealership and they changed the front pads (also if still good) and resurfaced the rotors at a cost of $ 300.00. reading on your web site, about other drivers complaints, i am afraid this is not the end of the story.*ak | |||
| 08/31/2004 | 22000 | 1 | |
| Brake rotors and pads worn out at 22000 miles. *ak | |||
| 08/18/2004 | 19500 | 1 | 04/16/2003 |
| Brake pad and rotor failure after one year and four months of vehicle service. after further research, it has been determined that this is a known problem with the jeep grand cherokee - all years (internet based research) the manufacturer was contacted and they said that these parts (brakes and rotors) are only warranteed for one year or 12k miles. most other parts are warranteed for 3 years and 36k miles. this problem is known by the manufactuer (chrysler) and they have had this safety problem for years of production with this model. both the dealership and the manufactuer refuse to repair the vehicle under warranty. due to this known safety issue by chrysler and their greatly reduced warranty coverage on just these items (which indicates their knowledge of the problem) it is determined that a safety issue exists that could have or already has caused injury to others. *ak | |||
| 08/12/2004 | 3 | 03/06/2003 | |
| Rotors on my 2003 jeep grand cherokee will have to be replaced for the third time. first time brakes went bad starting at 10,000, had them replaced at 12,200 dealer paid, second time rotors went bad after 5000 mi. i had to call chrysler took 40 minutes. they would only pay for parts, stated he was going out on a limb. rotors are bad again after only 4000 mi.*ak | |||
| 07/30/2004 | 21500 | 2 | 04/15/2003 |
| We have a 2003 jeep grand cherokee larado. the brakes had to be replaced at 21,000 miles due to warped rotors. the rotors were turned. by 22,500 miles they again started vibrating the front end. we were on a long trip and by 26,000 miles the front end was shaking violently each time the brakes were applied. the dealer did replace the brakes at no cost and installed new rotors.*ak | |||
| 08/19/2003 | 10000 | 10 | 11/01/2002 |
| When the consumer applied the brakes, the vehicle stopped slowly with pulsation. the surging has occurred many times since owning the vehicle. the consumer found that the rotors were out of round. *jb the front rotors warped in the first 10k miles. the dealer suggested that the problem was form the heat from non-asbestos pads. *sc *jb | |||
| 05/01/2004 | 24000 | 10 | |
| Vehicle shakes when breaking over 45 mph. dealer has stated warped rotors as the cause. vehicle has 26,000 miles and rotors were out of warrant at 12,000 miles.*ak | |||
| 06/15/2004 | 1 | ||
| While driving 45 mph, consumer noticed after depressing the brakes vehicle steering wheel began to shake hard. vehicle was sent to a service technician and said that the brake rotors needed to be replaced. *la | |||
| 05/26/2004 | 5 | ||
| Brake pedal pulsated and the steering wheel vibrated when the pedal was depressed. the pulsation and vibration was worse when the pedal was depressed at highway speeds. vehicle was uncontrollable. this problem occurred because the brake rotors warped. *ak | |||
| 05/08/2004 | 12500 | 1 | 12/01/2002 |
| Had to resurface the 2 front rotors after only 13000 miles.*ak | |||
| 5000 | 2 | ||
| At 5000 miles, vehicle shimmied when brakes were applied at 50 mph. after repairs were done the problem recurred 11,000 miles later. dealership has replaced the rotors on numerous occasions. *ak | |||
| 03/21/2004 | 500 | 2 | 10/15/2002 |
| I have made 4 trips to the service department for a problem with my brakes. the car shakes when pressure is gently applied to the brakes. the dealer has done nothing except replacing the rotors and the gear box. the problem has not been solved. also, the car makes a loud klunking noise when the car is put into reverse or taken out of reverse. once again, the dealer says it is normally, depsite the fact any normal person could tell something is definetly wrong with the transmission. *jb | |||
| 02/01/2004 | 11600 | 2 | 10/31/2002 |
| When braking vehicle and the steering wheel pulsated. vehicle was taken to the dealer, where the mechanic determined that the front rotors were warped. the mechanic shaved the rotors to remedy the problem. *ak *mr | |||
| 02/27/2004 | 25000 | 1 | 06/15/2003 |
| My 2003 jeep grand cherokee has warped brake rotors at 27,000 miles, and from every thing i have read on this car i suspect it is not the first time since i bought the car at 16,000 miles. these brake rotors are defective, and very dangerous in my opinion. what do you think? *jb | |||
| 02/21/2003 | 31000 | 3 | 02/26/2003 |
| I have had my jeep grand cherokee for lease than a year, my 4th set of front rotors are warped. first set replaced at 11k mi, 2nd at 23k and now at 31k the dealer says they are out of warranty. i asked how come i can't even get 12k on rotors and they say my driving is bad, i'm going to complain to jeep, i'm almost ready to dump this car and never buy a daimler chrysler again. *jb | |||
| 01/03/2004 | 1 | ||
| I hope you can help me, my sister and i purchased 2, 2003 jeep grand cherokee's, we both have around 18,000 miles and each time we bring our vehicle to the dealer for an oil change the rotors either need to be refaced or replaced. this is crazy and drives us up a wall. it is terrible to drive when the vehicle pulsates and shakes. just last week the dealership replaced all the rotors because they were so warped. this was the third complaint in a year and they said that the rotors were no longer under warranty and that my driving is damaging them. so i said could it be a problem that jeep is having and they said no, i then said well than why does my sister have the same problem with her vehicle and they said well she needs to slow down too! this is crazy there is a history of this problem and it should be resolved i know in the past jeep's have had problems with rotors, does the 2003 have a history of this? *ak | |||
| 12/27/2003 | 11000 | 3 | 03/02/2003 |
| Brakes shimmy, less than 24k miles and on 3 sets of front rotors, they warped. *ak | |||
| 08/14/2003 | 1 | ||
| 2003 jeep cherokee with 14,000 miles on it and severely warped front rotors. jeep wants me to pay for repairs.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 05/03/2006 | 60600 | 1 | 09/24/2002 |
| Total brake failure with no warning. turned out that the brake booster hose had fallen off its connection. *jb | |||