Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| 1802002 | 06/24/2002 | 183298 | 634272 | Flash programming failure recovery. *slc | 09/28/2002 |
| 2200102 | 03/11/2002 | 2200101 | 634082 | Chrome wheel care. *slc | 09/27/2002 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 11/23/2011 | 100020 | ||
| I have no heat in this vehicle. i replace a part and detached the glove compartment permanently so that i can turn a knob to get heat, at least, on the driver side. there is zero heat on the passenger side, but i engage the c button and the passenger side gets recirculated air on that side, (not warm, but at least not freezing cold). sometimes turning the knob engages the heat, sometimes not. i have discovered that this is a defect in manufacturing for 2003 jeep grand cherokee limited vehicles, along with prior years. however, to my knowledge, there has been no recall. i purchased this vehicle pre-owned, with 80k miles on it. my question is if this is a defect in manufacturing, why should i have to pay hundreds of dollars to repair it. it seems that the dealership should absorb the cost of this repair and not the consumer. additionally, why hasn't this problem been listed as a recall? | |||
| 01/02/2013 | 92452 | ||
| Vehicle's heating system is defective...heat only comes out on passenger side and not driver's side, a internal defect in heating mechanics (door's that control heat ) in researching online appears that this is a common issue with jeep owners in this year range and should be a recall that the manufacture is responsible for. please advise. anthony fiocco | |||
| 03/01/2012 | 98000 | ||
| Poor design and cheap plastic parts led to premature failure of the heater/ac blend doors that control the air flow of the heater and air conditioning system. this problen has existed on the 1999 to 2004 jeep grand cherokee. why diden't chrysler repair the defect instead of waiting 6 years? the dealer charges $ 1300.00 to make this repair.the actual part is about $30.00. chrysler should be held accountable for this. | |||
| 12/26/2011 | |||
| A car wash attendant proceeded to enter the customer's 2003 jeep grand cherokee to dry it down after it rolled off our insured's car wash track. the vehicle was in neutral. he placed his foot on the brake and started up the jeep. he put the jeep into drive. the engine revved up really high and took off. the jeep lurched ahead striking the closed overhead car wash door. physical damage to the door and the customer's vehicle resulted. the customer's vehicle was totalled. employee is certain he did not place his foot on the accelerator. requesting action be taken to avoid bodily harm and more property damage from occurring in the future. | |||
| 09/28/2010 | 40000 | ||
| I purchased a 2003 jeep grand cherokee limited in 2007 and it had 25,000 miles and one owner. at 40,000 miles the blenn doors failed due to defect of cheap plastic and shoddy construction. most jeep dealers want $1500.00 to repair this issue. this is a safety issue and chrysler should be held responsible and pay for full repair of this malfunctioning design. | |||
| 06/12/2010 | 40000 | ||
| Wiring harness that goes behind valve cover is melted. i have had to have my 2003 jeep grand cherokee's # 3 injection wire replaced twice. once before 70,000 miles and again within the last year. while it was still under warranty the vehicle would spit and sputter and i'd smell gas. the vehicle would stall. the facilty changed the #3 injector and it ran okay for a short time. it did it again and something else was the problem. traveling after the first 'fix' and it bogged down, heavy gas smell, hesitation, etc. the #3 wire replaced. a little over 1000 miles to next destination and it took 4 tanks of gas, horrible smell, spit and sputter, etc. limped into port, #3 wire and injector replaced along with a tuneup for fouled plugs. this year it happened again. took it in and was shown the wiring harness is melted. #3 wire replaced. this has been costly and even though the facility sees the melted harness they haven't questioned why. is this a fire hazard waiting to happen? i'm not sure of the dates but can hunt done paperwork if needed. | |||
| 09/01/2010 | 80000 | ||
| I was in my garage and put my 2003 jeep grand cherokee into reverse and it accelerated like a bullet out of the garage and i ended up jumping out and falling on the ground and the car hit my neighbors wall. | |||
| 06/22/2010 | 74830 | ||
| I am the owner of a 2003 jeep grand cherokee suv. recently, the drivers side power window experienced a malfunction and will not work. the problem was diagnosed as a defective regulator. the repair cost $516. i have investigated this issue on the web and have determined that this issue with the jeep power window regulator is a widespread, systemic problem with all jeep vehicles. i believe that chrysler should initiate a recall on this part. | |||
| 11/07/2009 | |||
| Blend door malfunction- unable to regulate temeratures. extremely costly fix. | |||
| 06/08/2008 | 99000 | ||
| I was completely stopped at a 4-way stop sign. each time the van in front of me moved forward, i would let off the brake to drift forward a few feet, and then re-engage the brake to stop. when the van that was directly in front of me moved forward to take its turn at the stop sign, i again let off the brake to drift forward & then re-engaged the brake. however, my 2003 jeep grand cherokee's engine revved/idled high & it lurched forward. i smashed the brake to the floor, but the jeep lurched forward a 2nd time. i lifted my foot for a split-second & again pushed the brake pedal as hard as i could, but the jeep lurched forward a 3rd time & hit the van in front of me. my daughter was in the car with me & felt the jeep lurching/jumping forward as well. not to mention, she heard me saying that i couldn't get the jeep to stop. i am certain i was not pressing the accelerator simultaneously because my foot was firmly/solidly on the brake pedal. if i had been on the gas, i would have hit the van much harder/faster. now, i will be responsible for paying for the damages done to the van, as well as paying for higher insurance premiums. the truth is, i am not at fault; the jeep is. | |||