Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 2400104 | 01/20/2004 | 10005603 | New hvac sub-assembly replaces blend or recirc door components. *tt | 03/05/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 11/23/2011 | 100020 | 1 | |
| I have no heat in this vehicle. i replace a part and detached the glove compartment permanently so that i can turn a knob to get heat, at least, on the driver side. there is zero heat on the passenger side, but i engage the c button and the passenger side gets recirculated air on that side, (not warm, but at least not freezing cold). sometimes turning the knob engages the heat, sometimes not. i have discovered that this is a defect in manufacturing for 2003 jeep grand cherokee limited vehicles, along with prior years. however, to my knowledge, there has been no recall. i purchased this vehicle pre-owned, with 80k miles on it. my question is if this is a defect in manufacturing, why should i have to pay hundreds of dollars to repair it. it seems that the dealership should absorb the cost of this repair and not the consumer. additionally, why hasn't this problem been listed as a recall? *tr | |||
| 06/10/2010 | 80000 | ||
| Tl- the contact owns a 2003 jeep grand cherokee. the contact stated the front driver side and both rear windows have had to be replaced. the contact stated the motors failed in all three windows and the windows would not stay in the upright position. the failure was 80,000 and the current mileage was 90,000.rl | |||
| 01/01/2007 | 42000 | ||
| Jeep grand cherokee 2003 defect in blend door design, broken, no heat, no defrost, is a safety issue, unable to drive vehicle safely in cold weather because no heat to defrost windshield. | |||
| 11/10/2010 | |||
| Total loss of heat on the passenger side. now the drivers side has no heat either. i live in canada and we need the heat to work or the vehicle is totally useless if you can't see out the windshield! jeep dealers are aware of the problem, but won't fix it by recall. they expect you to pay anywhere from 800-1500 for them to fix it and a loss of your jeep for at least 3 days. this is nuts! | |||
| 02/13/2010 | 85000 | 1 | |
| Blend door failure in the hvac system leading to inadequate defrosting of front windshield impairing vision. dealership was aware of the issue prior to failure as this is a common malfunction. repair work was not covered under premium warranty plan. *tr | |||
| 09/01/2008 | 40000 | 1 | |
| Problem with visibility, defroster, both blend doors are broken, due to a defective part, there is no heat or defrosting on this vehicle. 2003 grand cherokee, i can not drive in cold temps with no heat, or defrost on windshield this is a safety hazard no help from jeep, cost to determine what repair needed $100 & then repair is over $1000 and involves removing entire dash to replace these parts. please assist jeep owners with this very common defect. *tr | |||
| 11/24/2009 | 127220 | 1 | |
| When the weather gets cold and i turn the heater it only blows cold air. while driving through atlanta this past tuesday i nearly had an accident because the windows were fogged up. it is impossible to keep the windows from fogging up unless you open the windows (not smart with 35 degrees outside) or you turn the vent, which is the same as opening the windows. *tr | |||
| 02/15/2009 | 52000 | 1 | |
| Hvac system components failure. 1) blend doors plastic motor stop broke rendering them useless. no heat in passenger compartment. 2) recirc door broke falling on top of the fan rendering the defroster useless. unable to run defroster creating a serious safety issue. *tr | |||
| 08/16/2009 | 84633 | 1 | |
| Window regulator on drivers side power window has broken twice! both times no warranty covered it, although the parts repaired were jeep parts, brand new. *tr | |||
| 08/19/2009 | 32900 | 1 | |
| 2003 jeep grand cherokee window regulators fail without warning and window falls into door. *tr | |||
| 07/03/2009 | 140000 | 1 | |
| Ventilation system in your grand cherokee making noise, blowing cold air, or just not functioning properly? defroster/defogger system:windshield:blower. *tr | |||
| 01/11/2009 | 87000 | 1 | |
| Passenger side bend door defective passenger side to hot and does not cool visibility: defroster/defogger system:windshield:blower. *tr | |||
| 10/28/2008 | 55000 | 1 | |
| The heater stopped working last fall. it will not blow warm air and it is very dangerous in cold/rainy weather since i am unable to see to drive. *tr | |||
| 02/10/2009 | 75000 | 1 | |
| The regulator on 3 of the 4 windows have gone out, have them repaired at $400 per window. the engine fan will not turn off after stopping, unless i pull out the fuse under the hood, have had this repaired 2 times at an expense of $400 each time. car has 75,000 miles and is a 2003 jeep grand cherokee laredo. *tr | |||
| 12/30/2008 | 72135 | 1 | |
| I was rolling down my automatic window in my 03 jeep grand cherokee and it made a loud sound and will not roll back up. this is the second time this has occurred. from research online this seems to be a huge problem among owners of the same make/model. *tr | |||
| 11/17/2008 | 53000 | 1 | |
| Passenger side heat stopped working. it appears to be a common problem and design flaw in the blend door of jeep grand cherokee's. *tr | |||
| 07/12/2008 | 39212 | 1 | |
| 1. nothing i did besides driving this jeep. 2. everyday 24/7 3. nothing has been done to fix this problem because i cant afford it. 2003 jeep blend door issue, live in oregon and with no defrost and only vehicle i can drive at the moment is very dangerous. it get really cold here and snows throughout the winter. dangerous and freezing cold... *tr | |||
| 01/24/2007 | 1 | ||
| Ventilation system in my grand cherokee is making noise and blowing cold air. *tr | |||
| 12/03/2008 | 130000 | 1 | |
| The heater in my 2003 jeep grand cherokee overland has failed due to a known defect in the temperature blender door that prevents heat from getting redirected onto the windshield to defrost the glass. chrysler has to my knowledge not issued a voluntary recall to fix this problem. this is a serious safety issue here in montana where we need to be able to see in winter weather. i was nearly in an accident this morning with my 6-year old son in the car due to the windshield freezing up and my not being able clear the glass. please, please, please issue a recall notice to force chrysler to fix this known problem. i am sure there are many other jeep owners who have filed similar complaints. this is a safety issue just as important as the seat-heater recall for the same model. thank you. bill haynes *tr | |||
| 11/24/2008 | 38101 | 1 | |
| 2003 jeep grand cherokee heat goes out due to malfunctioning blender doors inside dash. no defrost so it impairs vision in mornings. dealer wants $1800 to repair. go to www.topix.com/forum/autos/jeep-grand-cherokee/tserat48371icob68/p6 to see list of complaints from other jeep owners. this will cause a death soon. people can not afford to have fixed even once much less every winter at the tune of $1800! please help. thank you. *tr | |||
| 09/15/2006 | 73000 | 1 | |
| Cold air comes out of the heater system on any temp and/or zone setting. first started with passenger side, now both passenger and driver side blow only cold air...causing visibility issues (fog/frost on the windshield), particularly during high humidity or inclement weather. *tr | |||
| 08/12/2006 | 40000 | 1 | |
| Broken mode blend doors on 2003 grand cherokee with dual climate controls. *tr | |||
| 03/01/2005 | 1 | ||
| Re: 2003 jeep grand cherokee overland suddenly the climate control system malfunctions and during rainy/snowy weather the windshield fails to defrost properly, causing an unsafe driving condition. happening since 2005. repaired (jeep admits to an improperly designed original part) at my expense in 2006, malfunctioning again since 2007, needs to be repaired again. *tr | |||
| 02/11/2006 | 0 | 1 | |
| The hvac system failed causing a potential safety hazard for defrosting of the front windshield. the blend doors for the dual climate control of a 2003 jeep grand cherokee have failed causing the heating system to not operate at all and the a/c system to operate poorly. *tr | |||
| 11/20/2007 | 65000 | 1 | |
| The automatic climate control blows only cold air. this is a problem experienced by 1999 - 2004 jeep grand cherokees. the climate control does not function properly and does not provide proper warm air to the defroster causing window fogging. *tr | |||
| 08/15/2007 | 67000 | 1 | |
| April of 2006 i purchased my 2003 jeep grand cherokee overland. about 2weeks after i purchased the vehicle, i noticed that the heater was not working properly. i took the vehicle back to the dealer where they informed me that the blend doors where broken or not working properly and it would cost approximately $1000 to fix and would not be covered under the extended warranty i purchased. i had to go through the various levels of management until they finally agreed to repair the vehicle. just over 1 year later in august of 2007, i noticed that the ability to direct air to specific vents, stopped working, now the air just blows into the dash. i have gone back to the dealer, where they told me that the problem is the recirculate door, which was suppose to be changed when the blend doors where replaced, according to their technical service bulletin, which was not done when the blend doors where replaced. the cost to do the repair would be approximately $1000 because they have to go through the same process as when the blend doors where replaced, except this time they will replace the recirculate doors. i really didn't realize the safety issue these components posed, until i drove in a snow climate. it was impossible to defrost the windshield. i literally had to reach forward wipe the windshield every couple of minutes while driving in order to see. it was extremely unsafe. these failed components are not considered luxury features, such as ac, it's considered a safety feature. there is an unusually high level of complaints of people experiencing the very same problem with their jeep grand cherokees, and chrysler has yet to address the problem. defrosters are a safety feature. in cold climates you cannot operate the vehicle safely without them. when is the manufacturer held responsible for faulty parts that pose a safety risk? does something have to happen? does someone have to get injured, possibly worse? the dealerships are capitalizing the consumers are hurting. *tr | |||
| 10/02/2003 | 64598 | 1 | |
| Heater defect on 2003 jeep grand cherokee. *tr | |||
| 03/01/2008 | 51000 | 1 | |
| Blend door broken. cost to fix $1700.*tr | |||
| 04/04/2008 | 68000 | 1 | |
| While driving my 2003 jeep grand cherokee, in cold conditions, i found that the ac/heater output was insufficient to keep the windshield defrosted and defogged, resulting in extremely unsafe driving conditions. the fan works, but no air comes out. i researched the problem and found that it is due to a blend-door defect, common to that model/year jeep. the vehicle has approx. 72,000 miles on it. i can't safely drive the vehicle in cold conditions until this is fixed. this repair is estimated to be between $900 -$1200. if this is such a widespread problem with this vehicle, i find it difficult to understand why there isn't a recall by deimler-chrysler to repair this. how many deaths will it take before this gets the true attention it deserves? *tr | |||
| 05/12/2002 | 40000 | 1 | |
| Blend door went out on passenger side approx 5 months ago then today the drivers side went. unable to defrost window. no heat/ no ac. tire pressure light kept going off. until the center top display went out, engine light wont shut off. *tr | |||
| 08/15/2008 | 70000 | 1 | |
| The air control system in the 2003 jeep grand cherokee is faulty and fails. they already have a fix for this known faulty system but the repair does not fix the solution, it only delays it till it breaks again. some aftermarket companies are making lots of money off of people who are trying to fix the problem permanently. the company should make the permanent repair a recall as the system can fail at an inopportune time and can lead to accidents when the windshield can fog up and the defroster will not work. the system can also fail such that the parts can fall into the fan motor and cause it to overheat possibly causing a fire. these vehicles are frequently used by families because of their size and steps should be taken to fix this problem once and for all. *tr | |||
| 08/24/2008 | 73190 | 1 | |
| The climate control system has been making irregular noises. then today it got stuck and the passenger side was only blowing hot and the driver was still adjustable.*tr | |||
| 09/15/2006 | 1 | ||
| Failure of blend air door system in hvac, first failure 2006, since failed again, not yet repaired. *tr | |||
| 07/03/2008 | 41121 | 1 | |
| Turned on my heater in the mountains and only cold air blew out. did some research and seem to be a major problem with all jeep cherokees 1998 - 2003. *tr | |||
| 06/05/2008 | 81000 | 1 | |
| Ac/heat fan stopped working. someone mentioned the blend door assym. a $1200 repair. this is the second time this was repaired. vehicle is a 2003 jeep grand cherokee limited. *tr | |||
| 04/01/2008 | 85000 | 1 | |
| My 2003 jeep grand cherokee ltd is having problems with the defroster, the heater, and air conditioner. it has driver and passenger climate controls. initially, the passenger side stopped functioning. eventually, the driver side heat and air stopped working. the defroster is barely working and only on the fan control. *tr | |||
| 05/07/2008 | 74500 | 1 | |
| Heater or defrost does not work right because of a blend door failure and is very unsafe. upon checking around how to fix i ran across thousands of others having same problem and costing them $1200-$1900 to get fixed and it should be a recall to get repaired. it is just not right and very unsafe! *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 01/02/2013 | 92452 | 1 | |
| Vehicle's heating system is defective...heat only comes out on passenger side and not driver's side, a internal defect in heating mechanics (door's that control heat ) in researching online appears that this is a common issue with jeep owners in this year range and should be a recall that the manufacture is responsible for. please advise. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 07/01/2005 | 42000 | 1 | |
| 2002 jeep grand cherokee limited v-8 4x4 with climate control. the hvac fan quit functioning. when i took the vehicle into the dealer i purchased it from, i was told, without them doing any teardown, that it was a common occurrence for the hvac wire harness and connector behind the dash to overheat and melt down. with the vehicle being out of warranty, the estimated repair cost in 2005 at over $1200 in labor plus the wiring harness and a set of 3 air doors, i could not then nor now afford repairs and have done without heat or cooling ever since. to eliminate the possibility of a fire from the damaged wiring, i removed the fuse, which i recall to be 40 amps. i strongly feel that possibility of a fire from the overheated wiring is just cause for a recall to replace the wiring harness and related parts damaged by the apparent short circuit caused by the overheating. i also suspect that the cruise control was damaged also as it hasn't functioned properly since. *tr | |||
| 12/15/2009 | 43000 | 1 | |
| Intermittent heat and defrost it finally went out took it to repair shop the pigtail was melted and had to be replaced blow motor works but the dampener doors won't open to let heat or defrost work. jeep says it is a common problem with the 2003 jeep grand cherokee limited edition but they wont fix it because they say it is not a safety issue. if you cant see out of your windows you cant see to drive and you scrape the ice off the inside of the windows and they ice back up. *tr | |||
| 12/15/2009 | 82000 | 1 | |
| Jeep 2003 grand cherokee hvac unit. automatic temperature control unit. no heat or ac on passenger side. first time last summer for two days, then it came back. last week, no heat on passenger side. on 12/19/09 went to jeep dealership, charged $ 99.00 for diagnostic and told is a problem with the blend doors; price to fix $ 1,400- 2,100 . searched the internet about it and found a chrysler jeep service bulletin # 24-001-04 dated january 20, 2004 concerning the same doors. in addition there are hundreds of jeep drivers complaining about the same problem in several forums. i disconnected the battery for 30 minutes, reconnected and the heater was fine. turned the vehicle off, turned back on ten minutes later and again no heat on passenger side. *tr | |||
| 01/15/2009 | 50000 | 1 | |
| 2003 jeep grand cherokee - blend door failure rendering a/c and heat useless in vehicle. total failure of vehicle a/c and heat system due to broken blend doors to repair would be $1500 - nothing done. *tr | |||
| 12/01/2008 | 30000 | 1 | |
| The heater blend doors on my 2003 jeep grand cherokee do not work. i do not have heat on this vehicle. cost to repair at dealer $3000. this part breaks on all jeep vehicles. should force dealer to repair this small plastic part. it is unsafe to drive in winter time with no heat in vehicle. *tr | |||
| 11/13/2009 | 60000 | 1 | |
| I bought my 2003 jeep grand cherokee with 60,000 miles on it in phoenix it was hot and i did not check the heater. the next night i drove it back to flagstaff and the temperature dropped to 25 degrees. i was not expecting to be in a vehicle without heat and was very cold and could not feel my feet by the time i got to my house. i have had frostbite and am very susceptible to the cold. i feel that while heat may not be as important as brakes or other major safety features it is still important. *tr | |||
| 09/16/2007 | 100399 | 1 | |
| My ventilation system in my 2003 grand cherokee making noise, blowing cold air, for about a year now it started on one side first the passg.side, so we put duck tape on the vents to keep the cold air from coming in and had a think blanket for my wife to keep warm that was last year on this year both side just blows cold air we dont know what to do dealer saids it cost about 1000-1500 to fixes we cant aford that can you please help. also i replaces the blower resitor 3x already. *tr | |||
| 09/27/2009 | 92000 | 1 | |
| The heating/cooling system on my 2003 grand cherokee is an insult to the other qualities of this vehicle! the internal doors that direct air through the system is extremely cheaply made. mostly plastic-a very poor grade! the dealer says it will cost close to a $1000 to repair and he wouldn't guarantee it would not happen again. i think chrysler should be responsible for something this poorly made. it is no wonder they are in trouble and the government is giving them billions of dollars to make more inferior jeeps! i have not had the repairs made,i just don't have the money. so my wife has to ride to work in a luxury vehicle with no heater! there is no doubt this should be a recall!!!!! *tr updated 10/23/09 *cn | |||
| 12/02/2008 | 1 | ||
| Also having problem with blend door. when using the heater, all of the sudden cold air would start blowing from vents. after a few minutes system would switch back to blowing warm air. happens repeatedly. *tr | |||
| 03/29/2009 | 1 | ||
| My 2003 chrysler jeep grand cherokee blows only cold air on passenger side. i was told that i needed heater case repairs for around &1000.00. this is nuts as jeep is aware of this on going problem and should issue a recall. they did issue an informational tsb (#24-001-04) in january of 2004 for stronger parts concerning this very problem. lets try for a recall for all the unlucky people with this problem. *tr | |||
| 02/01/2009 | 45000 | ||
| Tl*the contact owns a 2003 jeep grand cherokee. whenever the contact activated the heating unit mode selector, the driver's side heater and defroster failed to operate. the failures occurred without warning. the authorized dealer was notified and stated that the failure was related to the blend doors located in the heating unit. the vehicle has not been repaired. the vin was unknown. the failure mileage was 45,000 and current mileage was 46,000. | |||
| 02/10/2009 | 45000 | 1 | |
| The heating/cooling system on my 2003 grand cherokee overland is an insult to the other qualities of this vehicle! the internal doors that direct air through the system is extremely cheaply made. mostly plastic-a very poor grade! the dealer says it will cost close to a $1000 to repair and he wouldn't guarantee it would not happen again. i think chrysler should be responsible for something this poorly made. it is no wonder they are in trouble and the government is giving them billions of dollars to make more inferior jeeps! i have not had the repairs made,i just don't have the money. so my wife has to ride to work in a luxury vehicle with no heater! there is no doubt this should be a recall!!!!! *tr | |||
| 09/12/2007 | 1 | ||
| Good day, i'm filing a complaint with my 2002 jeep grand cherokee. the heat has stop working. first it was the passenger side that stopped working and now simply no heat comes out at all. after extensive web researching, i have found a shocking number of fellow jeep owners have the same problem, stemming back to 1990 models. apparently the blend actuators are defective and start to go out one side at a time, finishing with the main actuator failing causing no heat what so ever!! repair facilities all state the same thing: entire dash must be removed to replace two-three different actuators costing an owner in excess of close to $1000.00. this is not acceptable and extravagant!! from the number of complaints i see on a simple web search, i'm not the only one who feels this way! *tr | |||
| 10/01/2008 | 74000 | 1 | |
| I recently purchased a 2003 jeep grand cherokee overland over the summer of 2008. i live in mn and it is rather cold here. around october the heat in my jeep when out, i took it into the shop and they told me it was the blend door that was causing the problems and its going to be $800 to fix it because removal of the dash is required and there is a lot of labor for a part that only costs $50. i have been doing my research and it seems this is a very common problem for jeep owners and it is actually quite common when you reach around 60,000-80,000 miles my car had 74,000. i go to college and don't have that kind of money to fix it right now and i live in a very cold state, im very upset with jeep right now if problems like this are happening to people something should be done about it. *tr | |||
| 12/10/2008 | 87000 | 1 | |
| Loss of any and all heat. started with the failure of the blend door actuator, resulting in the loss of heat on the passenger side. blow cold air when setting is set at a high temperature. then the recirculator door that fell off the small hinge and dropped on top of the blower disrupting the flow of any air though the heating system. then the blower itself failed resulting in no air, hot or cold, being produced. currently no heat or defrost is being produced resulting in limited visibility while driving and no heat when outside temperature today is at 1 degree above zero and over a foot of snow. *tr | |||
| 02/20/2007 | 1 | ||
| Little to no heat on passenger side then no heat in truck. heater blend air duct had to be replaced a cost of 89dollars for part and 900 dollars labor an as it turns out this is a very common problem with jeeps . *tr | |||
| 12/01/2007 | 65000 | 1 | |
| Blend air door failure. repaired by jeep dealership. repair failed again in 6 months. steering column noise. failure of repair (tsb) in 2 months. *tr | |||
| 10/14/2008 | 60000 | 1 | |
| 2003 jeep grand cherokee (wj). heater blend doors failed, disabling the heating system. this is a very common problem, and extremely expensive to fix. in aerospace, this would be considered a safety issue, as the windscreen becomes impossible to defrost. *tr | |||
| 10/03/2008 | 77840 | 1 | |
| No heat on the drivers side. dealer said they changed the blend door and recirculation door and actuators,all with in 2 hours. the job is quoted at 10 hours because they have to remove the whole dash. since they fixed it,3 days later the code for the blend door came back up, and the dealer could not tell me why. all they said was don't worry about it. *tr | |||
| 10/05/2008 | 50100 | 1 | |
| Blend doors failure, cold air only, no heat at all. $1,100.00 plus repair bill. only 50,000 mile on vehicle. *tr | |||
| 06/06/2008 | 52000 | 1 | |
| Heater stuck on defrost. *tr | |||
| 06/01/2006 | 40000 | 1 | |
| Blend door failure - in addition to creating an interior temperature control problem, this can become a safety issue when the defroster is needed. repair costs can exceed $1,000 since the dash must be removed to replace this relatively inexpensive part. *tr | |||
| 01/06/2006 | 50000 | 1000 | 07/25/2005 |
| Jeep grand cherokee hvac blend door has malfunctioned on my vehicle and thousands of others. jeep needs to fix this problem that was caused by a manufacturing defect. *tr | |||
| 01/06/2008 | 23800 | 1 | 12/28/2002 |
| Broken blend doors and re cir door. *tr | |||
| 12/02/2007 | 47513 | 5 | 04/15/2007 |
| Failure to defrost front window during cold weather = impossible to see traffic. *tr | |||
| 01/01/2007 | 41000 | 200 | |
| Blend doors on 2003 jeep grand cherokee intermittently do now work. in winter sometimes i can get heat, sometimes i cannot. not only does this effect the comfort level in the vehicle but also is a safety issue in that it affects how well the defroster work. in the summer, sometimes i can get cold air out of the air conditioner and sometimes i cannot this is a well know malfunction with grand cherokees. *jb | |||
| 04/28/2007 | 71693 | 1 | 04/28/2007 |
| Vehicle has no heat or windshield defrost functions at all. had not previously used vehicle until later in day so had not noticed failure which was now apparent from purchase in april 2007. will be unable to use beyond summer months without major expenditure estimated to be between $1,000 & $2,000. *tr | |||
| 12/10/2006 | 49000 | 1 | 04/01/2006 |
| The 2003 jeep grand cherokee blows cold air out of passenger's side vents, including the front window vent that was supposed to defrost the window. i had to stop and scrape inside and out when it was cold outside. this was dangerous!!! the defroster needed to operate properly, and there were thousands of jeeps with this problem. *ak | |||
| 05/03/2007 | 1 | ||
| Air mixer door failure causes cold air to come out of the defroster and fogs the windshield up. *tr | |||
| 09/27/2006 | 66000 | 15 | |
| Ventilation system fails, blowing some cold, some hot air out of different vents. nothing i do will stop the air. *ak | |||
| 02/24/2007 | 1 | 02/22/2007 | |
| Driver sdie blows cold air when heat is on, passenger side is blows hot. no corrections made at this time. *jb | |||
| 01/10/2007 | 1 | ||
| The actuator doors on my 2003 jeep with duel climate control failed. this seems to be a very common problem and could be dangerous because there is no defrost when these actuator doors break. *nm | |||
| 12/20/2006 | 50000 | 1 | 08/15/2006 |
| I own a 2003 jeep grand cherokee limited with 52,000 miles. the events leading up to the failure of the ventilation system were (1) rapid fogging of front windshield,(2) fogging of front passenger windows,(3) failure of passenger heat while still maintaining driver heat function, and (4) only cold air release on passenger side of jeep. consequently,(1) the windshield and front windows do not defog, and (2) no heat whatsoever comes from the passenger side floor and dashboard ventilation system. to correct this problem, a blend air door is necessary at a cost of approximately $1,200 inclusive of 7 hours of labor. according to the certified service department at the local jeep dealer and online forums, this has become a very common problem for 2000-2004 jeep grand cherokee limited with duel zone ventilation systems. *jb | |||
| 11/27/2006 | 61000 | 1 | 09/28/2002 |
| 2003 jeep grand cherokee heating system blend door. *nm | |||
| 12/20/2006 | 85000 | 1000 | |
| I own a 2003 jeep grand cherokee limited with 90,000. the events leading up to the failure of the ventilation system were (1) rapid fogging of front windsheild,(2) fogging of front passenger windows,(3) failure of passenger heat while still maintaining driver heat function, and (4) only cold air release on passenger side of jeep. consequently,(1) the windsheild and front windows do not defog, and (2) no heat whatsoever comes from the passenger side floor and dashboard ventilation system. to correct this problem, a blend air door is necessary at a cost of approximately $1,200 inclusive of 7 hours of labor. according to the certified service department at the local jeep dealer and online forums, this has become a very common problem for 2000-2004 jeep grand cherokee limiteds with duel zone ventilation systems. *nm | |||
| 11/28/2006 | 44000 | 1 | 06/20/2006 |
| I turned on the heater/defroster to clear the windshield and only cold air would come out. after speaking to a few dealerships the all agreed on the same problem. it is the blend doors. it will cost me 90.00 for parts and 600.00 in labor for a vehicle that i had 4 months and only 44,000 miles. it is hard to drive in the winter with fogged up windows. not to mention unsafe. i will keep the old parts. *nm | |||
| 12/18/2006 | 57663 | 4 | 08/15/2005 |
| Tl* - the contact owns a 2003 jeep grand cherokee. the vehicle's defroster was not defrosting the windows on the passenger's side of the vehicle. the contact attempted to use all settings to defrost the windows and has been unsuccessful. the contact's rear defrost was operating properly. the contact stated that this failure occurred on 12/18/06. the contact's reference technical bulletin # 2400104, nhtsa item# 10005603; new hvac sub-assembly replaced blend or recirc door components. *ak the manufacturer informed the consumer the mileage exceeded the limitations of the manufactures warranty at the time the expense was incurred. updated 01/19/07.*jb | |||
| 01/01/2007 | 1 | ||
| 2003 jeep grand cherokee safety issue visibility defroster/defogger system chrysler knows that there is a problem and should issue a recall on the blend doors before some one gets killed for poor visibility.... they modified this problem in 004. *nm | |||
| 12/19/2006 | 38000 | 1 | 02/16/2005 |
| One day i turned on the heat and cold air was blowing from one side of the dash even when i had the heat turned on. i took it to the dealer, and now i have to pay about 1000 dollars to fix it. my car only has 40000 miles jeep grand cherokee 2003. *jb | |||
| 12/01/2005 | 37500 | 1 | 12/02/2003 |
| In my 2003 jeep grand cherokee the heat on passenger side would not work. driver side would blow hot air but passenger side would blow cold. i just got it fixed today and the problem was blend air and recirculation doors broken. *nm | |||
| 10/10/2006 | 45000 | 1 | 10/03/2006 |
| Broken heater and defrost on passengers side. bad blend doors. *nm | |||
| 10/23/2006 | 50000 | 1 | 10/30/2005 |
| Dt*: the contact stated while driving 65 mph, the heater became inoperable without warning. the vehicle was driven to the dealer who determined the blend door needed to be replaced. *ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 07/03/2009 | 140000 | 1 | |
| Ventilation system in your grand cherokee making noise, blowing cold air, or just not functioning properly? defroster/defogger system:windshield:blower. *tr | |||
| 01/11/2009 | 87000 | 1 | |
| Passenger side bend door defective passenger side to hot and does not cool visibility: defroster/defogger system:windshield:blower. *tr | |||
| 03/12/2008 | 66000 | 1 | 07/27/2007 |
| Visibility: defroster/defogger system:windshield:blower loss of half of the heater control and ability to regulate the temperature. after phone calls to repair shops, i was told to expect the rest of it to stop working if not corrected soon, as this is a 'common problem with 1999-2004 grand cherokees. estimates were in excess of $1,000.00. loosing the ability to regulate the temperature to defrost windows in winter(wisconsin) and not being able to keep my three year old son warm is a huge problem for me and should be for the manufacturer. a tsb was issued on 01/20/04 for these issues, and it was recommended to replace the respective sub-assembly if any parts were to be replaced. they knew of the issue and nothing was done. hope to find a dealer to help me with this so we can have heat again. hoping to not have the same poor service that i received when i had to fix the power steering, tsb's on that, no info from the dealer on that when asked, along with being quoted for the wrong parts. *tr | |||
| 02/01/2008 | 131150 | 5 | |
| Visibility: defroster/defogger system:windshield:blower my heater is blowing cold air on driver's side/passenger takes a long time to blow heat. ac (air conditioning is also failing) receiving these codes: 52...........................ai (recirc) door travel too large 54...........................left temperature door travel too large the problem with the jeep grand cherokee limited is a design problem. the system uses a stepper motor that detects the extents of movement by hitting a resistance point at the open and close point. the system is designed with a small plastic pin on the door connection pin that breaks over time. when the pin breaks, the resistance point occurs when the door hits the extents of the open and close position. the door is not designed to handle this force and eventually the door itself actually breaks. please note we are currently in -3 celsius weather in mississauga, ontario, canada. i will be taking my 2003 jeep grand cherokee in for warranty service. if this is not covered under warranty i am looking at a bill to fix between $300-$1500 canadian. after going to dealership with warranty claim will call 1-800# and provide details from dealership visit. this can be considered a safety defect since could affect defrosting of windshield while driving. also very uncomfortable to drive with no heat (in winter) and no ac (in summer) please respond to my complaint asap. thank you i have read several posts on the internet that jeep from 1998-2004 all have the same problem. update: i have received service for jeep on january 21, 2008 i have put in a complaint on jan. 21/08 reference # 17140103 issue was blend door fault. the blender door on left side was melted. parts replaced: 05012743 housing 24-028-025 05134353 housing 24-028-025 total parts and labor $473.27 please followup with chrysler why this is a not a recall. jeep is not drivable in this condition. *tr | |||
| 11/15/2005 | 45000 | 1 | 01/15/2003 |
| Almost immediately after the warranty ran out, the passenger side of the automatic zone control stopped putting out heat, only cold. then about 5000 miles later the entire vehicle stopped putting out heat altogether. this is a very dangerous safety issue due to the fact that there is no way to keep the windshield clear of ice and fog. this makes the vehicle unusable during half of the year. this is a well known, common problem that should have a recall placed for the repair. there has not been any action taken yet to repair this problem because it is so expensive to have repaired. ($800 to $1500). *tr | |||
| 10/20/2007 | 77100 | 90 | 03/10/2007 |
| I am experiencing the same door blend malfunction that thousands of others are experiencing. one day the substandard vent door for the passenger side climate control broke, and since then only cold air blows from those vents as well as the windshield defroster. the defroster worries me the most as without a clear windshield my vision is thus impaired and could potentially lead to a deadly accident. i have spoke to a jeep dealership who informed me that it is a very common problem and it would cost me upwards of $1,200.00 to fix. after checking the internet i see thousands of other jeep owners with the exact same problem, yet no factory recall. jeep needs to fix this problem for its customers before dangerous or deadly accidents occur! *tr | |||
| 11/27/2007 | 1 | ||
| The passenger side of my jeep was blowing cold air. i took my jeep to the dealer and was told that the temp door and fresh air doors were broken. he also stated that this was a common problem with my jeep. also, the drivers side heated seat was very hot when it was on the low setting. they found that the heater grid had a short in the circuit. the sum of all repairs was $954.60. *tr | |||
| 12/24/2007 | 67057 | 1 | |
| Cold air started to come out of heater vents on driver's side even though heater was set on heat. this happened on a journey in a ice storm. wind shield could not be cleared and a dangerous level of visibility caused me to stop driving. i was told be a mechanic that the heater blend doors had failed (broken) and that this is a very common problem with the jeep grand cherokee 02-04 model year. this is potentially a disastrous safety issue that chrysler corporation are fully aware of. a dealer repair is quoted at over $1400! *tr | |||
| 12/08/2007 | 123500 | 1 | 03/31/2006 |
| Visibility:deroster/defogger system:windshield:blower factory defect in the blend door. no heat coming out on the passenger side, only cold air. have lost visibility of entire passenger side wind shield during winter conditions. very dangerous, almost got in an accident because i couldn't see since the windshield froze up and i didn't have warm air coming out of the passenger defrost. *tr | |||
| 09/25/2007 | 80000 | 20 | |
| Visibility:defroster/defogger system:windshield:blower. *tr | |||
| 09/01/2006 | 1 | 02/01/2005 | |
| Heater. *tr | |||
| 11/12/2007 | 65000 | 1 | 12/15/2004 |
| My 2003 jeep grand cherokee with electronic dual climate controls and 66,000 miles will only blow cold air. both blend doors are stuck on full-cold. the fault severely limits my ability to defrost/defog my windshield. according to industry experts i've talked to, the fault is common to all 1999-2004 jeep grand cherokees. the repairs are exorbitant; estimated at $1,600 to $1,800. *tr | |||
| 10/15/2007 | 64500 | 1 | 10/29/2005 |
| 2003 jeep grand cherokee limited - no heat on driver's side - passenger side heat is still working. i checked the codes for this problem and it seems to be related to the blend doors located in the heating/cooling vehicle ductwork. i also did a great deal of checking via the internet to see if there were other jeep owners having this same problem. to my surprise, i found that there were a great many other jeep owners all complaining about the exact same problem. it also appears that this is a very costly repair (i saw where people had paid as much as $1800.00 to get their heaters working correctly). this is not just a comfort problem (drivers and passengers being too hot or too cold), since it also effects the windshields defogger/defroster ability, which of course, can lead to an actual dangerous driving condition. with so many jeep owners experiencing this exact same problem, it's clear that this is a major manufacturer defect and should lead to a recall to repair the problem at no charge to the owner. *tr | |||
| 04/02/2007 | 1 | 11/22/2002 | |
| Extremely cold air began blowing from vents when heat was on. this malfunction prevents the windows from defrosting destroying the visibility from the windshield and driver and passenger windows. *tr | |||
| 11/10/2007 | 103000 | 1 | 09/01/2006 |
| Visibility: defroster/defogger system:windshield:blower. *tr | |||
| 11/08/2007 | 48000 | 1 | 05/01/2006 |
| I put the heat on in my 2003 jeep grand cherokee only to find cold air blowing from every passenger side vent (the floor, the dash, & the defrost). i called 2 jeep dealerships regarding the problem and they both informed me that it is a blend door issue which will cost $1000 to $1400 in order to fix. after searching the internet, i've found that many other people have run into the same exact situation. *tr | |||
| 01/01/2007 | 1 | ||
| Blend door failure, cold air during heating mode. *tr | |||
| 11/24/2006 | 1 | 07/26/2006 | |
| Blend door malfunction. on the passenger side of my jeep i always have cold, no matter how many times i try to change the temp to get the doors to adjust. driver side has sporadic problems with the blend doors. sometimes it will be the temp that i want, and other times it will be the complete opposite. when i asked the jeep dealer in town, he estimated that it would cost $1400 to fix the problem. i had bought the jeep from a dealership 4 months prior to this happening. i have done nothing to correct this problem because i refuse to pay out of my own pocket for faulty equipment that was installed by the vehicle manufacturer. *jb | |||
| 09/24/2007 | 117500 | 1 | 02/10/2006 |
| I get cold air on the driver's side and hot air on the passenger side. the dealer said it was the blend door, it's a common problem with jeep .. *tr | |||
| 12/20/2006 | 91000 | 1 | 03/18/2006 |
| Visibility : windshield defroster/defogger system is un-operable due to faulty heater blend doors. this is a serious safety hazard due to fact you can not defrost the front windshield when necessary to see where you are going. *tr | |||
| 05/21/2007 | 104798 | 1 | 01/15/2007 |
| I own a 2003 jeep grand cherokee limited with 105k miles. i am the second owner. we purchased the jeep second hand from sheehy ford mercury in ashland virginia on january 15th 2007. the part failure appears to be a very common problem on the jeep models with dual climate control based on the hundreds of online forums describing similar problems with the hvac recirc doors and the blend doors. my problem was the recirc door had broken loose and had fallen down covering the vent system entirely, in effect, we had no heat, no a/c and most importantly, no defrost. virginia state law requires that the vehicle must have defrost to pass the state safety inspection. i did the repair myself after reading how daimler/chrysler has completely ignored the design fault. now, anyone who has these model jeep's will have to pay $1200.00 and up for a repair that breaks again due to the same problem using the same faulty parts. the plastic door stops break off first, then due to the poor design, the door finally breaks off and falls down blocking all airflow from the heating and air system. a recall needs to be issued to fix the problem. i ordered from ebay, two kits from someone in texas who offers replacement stainless steel hardware that replaces the recirc doors and blend doors. the kits cost me $232.00 dollars and about 16 hrs labor along with bloody knuckles. i decided to not waste time going to a dealer and getting denied repairs due to no recall. the kits i used were called heatertreater. i repaired both recirc and blend doors even though the blend doors were not a problem yet. please, please someone force daimlerchrysler to face reality and fix this safety problem. *tr | |||
| 10/12/2006 | 2 | ||
| Visibility: defroster/defogger system:windshield:blower wj style jeep heat stopped working. could not see to drive during the winter. defrost would not work. jeep would not fix. cost me over $3000.00 cdn to repair at dealership. | |||
| 01/05/2007 | 30000 | 1 | 12/09/2006 |
| I have a 2003 jeep grand cherokee overland and the vents on the passenger side only blow cold air. the blend door not opening and closing, which is what it should be doing. during the winter i had to keep changing the heat from blowing on me to blowing on the windows because they kept fogging up, and when i switched to the windows i was subject to the cold. there is loud creaking sound coming from the dashes underside when you turn on the ventilation. there is creaking from the dash seconds after shutting the engine off. *ak | |||
| 05/03/2007 | 1 | ||
| Air mixer door failure causes cold air to come out of the defroster and fogs the windshield up. *tr | |||
| 03/09/2007 | 58950 | 2 | 02/24/2007 |
| Defrost quit working. *jb | |||
| 09/10/2006 | 20 | 1 | |
| Very unsafe malfunction of the blend doors in my 2003. defroster only work on my driver's side. dealer knows about it, says if you only have one malfunctioning, you might as well replace both blend doors because they know the parts are badly designed and will fail, says about $1600 - $1800 to fix it with redesigned parts! *jb | |||
| 02/01/2007 | 35000 | 1 | 12/20/2002 |
| My heater stopped blowing hot air on the drivers side of the 2003 jeep grand cherokee. *jb | |||
| 02/24/2007 | 37000 | 4 | |
| Blend door problem. blows hot on one side cold on the other. it only has 37k miles and it would cost me 1000$ to fix. *jb | |||
| 02/17/2007 | 2 | 03/30/2006 | |
| Passenger side air vents of my 2003 jeep grand cherokee started to blow cold air when the heat was on starting in 3/2006. this caused problems with my windshield defrosting with the heat only working on one side. dealer refused to cover problem (door actuator) under warranty and told me it would cost $800.00 to fix. i didn't even own the vehicle for a month, this vehicle was sold to me with faulty heat. now on 2/17/07 i lost all my heat in the vehicle causing me to freeze in the new england weather. more importantly i can't defrost my windshield. i was told the total cost to repair would be $1,000.00. *jb | |||
| 02/03/2007 | 128000 | 1 | 05/05/2005 |
| Vent is blowing cold air out of passenger side when heat is turned on. *jb | |||
| 12/10/2006 | 40000 | 1 | 10/10/2002 |
| Blend door failed. heat no longer came out on passenger side. cold air instead. cost $1500 to fix. absurd for a 3 yr old auto (2003) with 40k miles. jeep grand cherokee. i understand the blend door fails on almost all their 1999-2004 cars. *jb | |||
| 09/19/2005 | 1000 | ||
| Heater fails to work on one side of the dash causing great discomfort for the passengers and driver of the vehicle. *jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 11/11/2007 | 68000 | 1 | |
| I have the same problem as thousands of other 2003 grand cherokee limited owners, a blend door malfunction, which causes the passenger side of the vehicle to blow cold air even if the heat is selected at hi. the problem was noticed at 68,000 k and my estimate for repair is $1,000.00. it is dangerous to drive in bad weather as the defrost only works on the drivers side. but on the bright side the air works really good in july when i don't need four wheel drive. *tr | |||
| 02/29/2008 | 83900 | 1 | 02/12/2008 |
| Passenger side of car blows cold air from all vents, including the defroster vent. this is due to a broken blend door on the passenger side of the vehicle. this is most certainly a safety hazard due to the fact that i can only see out of half of my windshield when it is cold outside. thousands are having this same design flaw problem while chrysler sits by and does nothing. the cost to fix this common problem is ~$1000. if chrysler is aware that this is a design flaw, yet continues to ignore the safety issues associated with it, then we have a major lack of corporate responsibility. *tr | |||
| 12/13/2007 | 32000 | 6 | 12/15/2002 |
| Climate control system on 2003 jeep grand cherokee limited (32,000 miles) will not direct heated air to passenger side of vehicle resulting in very limited visibility to right side/front of vehicle during cold weather. blend door has been identified as reason for problem. should be repaired/fixed by dealer. *tr | |||
| 09/01/2007 | 68000 | 200 | 04/15/2007 |
| 2003 jeep grand cherokee - passenger side heater blend door failure -- always blows cold air on passenger side. this is a very common problem with the 1999-2004 wj. chrysler canada has refused to do anything to help me fix this without paying $1400 as my dealership (tower chrysler in calgary, ab) has quoted. vehicle was just out of warranty when this occurred. see the following site for an example of what you would find when you search for blend door on google: http://www.jeepsunlimited.com/forums/showthread.php?t=771954 *tr | |||
| 09/21/2007 | 78000 | 1 | |
| Blend doors failed leaving my vehicle without functional defrost function. i took care of this before winter where visibility would undoubtedly be affected. *tr | |||
| 01/06/2007 | 51200 | 1 | 11/18/2005 |
| 2003 jeep grand cherokee limited 51,000 miles passenger side heat stop working causing windshield to not defrost. jeep says this is a very common problem but there is no recall on it yet. jeep admitted that the blend door is defective and they have a better part to replace it. had them replace this at a cost of $680.00. *ak | |||
| 12/02/2006 | 65000 | 05/13/2005 | |
| Automatic climate control system blows only cold air from the right side even when high heat has been selected. thousands of grand cherokees are affected by this problem. repair costs are in the $1200-1500 range. this should prompt a recall order. | |||
| 11/15/2006 | 45100 | 1 | 04/08/2006 |
| It appears as though 1999 to 2004 jeep grand cherokees have an issue with blend door failure in the hvac system. the failure will prevent heat from reaching the windshield. in freezing conditions the windshield will unexpectedly ice up and result in poor visibility. after speaking with dealership and independent repair technicians as well as internet research, it appears the failure rate is very high. the manufacturer has revised the faulty parts used in this system (tsb#2400104) but are doing nothing to alert owners of the potential, unexpected failure. *jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 02/28/2008 | 70000 | 1 | 11/01/2003 |
| 1. the heating stopped working in my 2003 jeep grand cherokee 2. no heat and nor ac in the entire vehicle 3. part that needed to be replaced is the blend door. the part itself costs $90. but the labor cost over $1,000! *tr | |||
| 11/27/2007 | 1 | ||
| (1) clicking noise coming from passenger dash area. (2) blend door failure, resulting in the loss of heat on the passenger side. when heat is turned on ice cold air blows on the passenger side. (3) dealership wants $1500.00 to fix this (common) problem that has happened on thousands of grand cherokees. no recall has been issued to date. *tr | |||
| 01/25/2006 | 66000 | 1 | 07/16/2005 |
| I have a 2003 jeep grand cherokee on one cold morning i had heat out of the middle vents and cold air out of the passenger vents it was the blend doors that were broken. i took it to the dealer and they took my dash completely apart fixed the doors and put it back together for $650.00. *tr | |||
| 11/23/2007 | 43000 | 1 | 10/28/2007 |
| I own a 2003 jeep grand cherokee limited v8, my heater does not work the blower does but there is no heat at all. *tr | |||
| 11/21/2007 | 75681 | 1 | 08/29/2005 |
| On wednesday night, i was driving my '03 jeep grand cherokee overland in a moderate-to-dense fog around 11:00 pm. the heater had not been working for the last couple of weeks, so i was using the heated seats whenever it was cold out. i was unaware that the defroster vents would also not be working until that night. i was unable to drive home without having to keep the windows down while i stuck my head out to see. *tr | |||
| 11/08/2007 | 22300 | 2 | 03/24/2007 |
| I bought the 2003 jeep in march of 2007 with 19,000 miles. it was certified that everything worked correctly. i am the sole driver and rarely have a passenger additionally, my wife and i used to commute with our other vehicle(honda) until her schedule changed. therefore, we never tested the passenger side heat. now, it does not work and even though the car has only 22,000 miles, jeep says they will not fix. i don't believe it worked from the start and i have read numerous complaints on the internet of similar problems. i spoke to the dealer and chrysler and both were rude and unhelpful. they say we should have bought an extended warranty. does everything require and extended warranty? can't we expect someone level of quality with having to buy more warranty? i believe the heat system should last more than 22,000 miles. *tr | |||
| 11/03/2007 | 86000 | 1 | 06/03/2006 |
| I have dual automatic temp. control. i can vary the heat on the drivers side but the passenger side only gives off cold air no matter the temperature setting. *tr | |||
| 09/22/2007 | 44300 | 1 | |
| I have a 2003 jeep grand cherokee limited with automatic climate control, and 1 week ago i tried to use the heat and had nothing. i have blower functions, but it only blows cold air. i then got on the internet to find that all grand cherokee owners are being or soon will be affected. i also called some local dealerships to discuss with them. i found that there is service bulletins and new parts that were developed for this issue. i also found that the repair requires complete replacement of the hvac sub assembly at the cost of $900-$1200. they also say that because my heat died at 44000 miles that the warranty is up and they will not help unless i pay. the biggest problem with this issue is that with no heat, i can not defrost my windshield, or even the whole car. i drive 20 miles to work one way, on i-69, from indianapolis to noblesville, and i cannot imagine what it will be like on freezing, snowing day. please research this and the other complaints in regard of this failure and make chrysler corp. do the right thing and fix this problem, before someone gets hurt or killed this winter. *jb | |||
| 03/19/2007 | 67900 | 2 | 11/23/2002 |
| I own a 2003 jeep grand cherokee limited with 67.900 miles. the events leading up to the failure of the ventilation system were (1) rapid fogging of front windsheild,(2) fogging of front passenger windows,(3) failure of passenger heat while still maintaining driver heat function, and (4) only cold air release on passenger side of jeep. consequently,(1) the windsheild and front windows do not defog, and (2) no heat whatsoever comes from the passenger side floor and dashboard ventilation system. to correct this problem, a blend air dooris necessary at a cost of approximately $850 ,inclusive of 7+ hours of labor. according to the certified service department at the local jeep dealer and online forums this has become a very common problem for 2000-2004 jeep grand cherokee limiteds with duel zone ventilation systems.*ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 10/25/2009 | 88000 | ||
| Tl*the contact owns a 2003 jeep grand cherokee laredo. the driver-side window fell inside of the door frame. he made a temporary remedy, until he was able to have the vehicle repaired. this failure has occurred three times. the manufacturer was notified, and he was advised that the failure was not common for his model. the failure mileage was 88,000. | |||
| 07/08/2009 | 84633 | 1 | |
| Drivers side window regulator has broken 2 times, with window falling inside the door frame. jeep dealer replaced both times with a new regulator, but each was out of warranty when it broke again. *tr | |||
| 04/19/2009 | 1 | ||
| While vehicle was shut off passengerside window fell down into door. when taken apart problem appeared to be a broken plastic clip on regulator. about 2 months later while driving, i heard a load pop noise and the driver's side window fell down into door, again broken plastic clip on regulator. *tr | |||
| 01/10/2009 | 1 | ||
| 2nd time window regulator broke. defective and very expensive to fix. jeep needs to recall this part. *tr | |||
| 12/15/2008 | 65170 | 1 | |
| My 2003 jeep grand cherokee has had the window just begin to fall into the door on three out of the four windows now and it is usually at the most dangerous moment possible while i'm on the highway or on the road in general. i turn to see no window or the window mysteriously down and i am unable to roll it up. this presents many different hazards not only to the vehicle itself but, also to the occupants whether it is a child or my canine companion they both like to lean on the window and look out even though a child will have a seatbelt on if the window falls down and the child falls out towards the opposing traffic still hanging by a seat belt this is not a situation i am willing to risk. and i will lose my puppy if he is sitting there no doubt about it he will fall right out and it isn't easy to leave him at home every time i go somewhere because i'm afraid of the window failing again it's completely unpredictable. also with the weather it is not very practical to pull off of the highway which is an extremely dangerous area already but to try and somehow prop the window up isn't a safe situation any way you look at it. as cars whisk by at upwards of 70 miles an hour i try and fix something that can be fixed by changing one part on the window regulator. there is already an after market block that can replace the faulty brittle plastic piece. i would appreciate some consideration with this issue. //s// jake trione *tr | |||
| 09/19/2008 | 56000 | 1 | |
| My passenger side window regulator went up and my window just fell. i've done a lot of research and there are a lot of complaints for the regulators in the jeep limited and other models. i think they should be recalled because this problem is very common occurrence. *tr | |||
| 07/03/2008 | 50125 | 1 | |
| I have a 2003 jeep grand cherokee and on july 3, 2008, i was out of town and when i stopped at a convenience store, my nephew who was sitting in the passenger rear got out also and as we started to walk towards the store we heard a pop and we looked around the vehicle and noticed the rear passenger window was down which was odd because i live in arizona and on that day it was 117 degrees outside. i tried to put the window up and it would not go up. after calling the dealer i was told it was the window regulator, i did research on the internet and found this to be a common problem on jeeps and daimler chrysler has had many complaints by consumers mentioned on the discussion boards and no resolution to cure this problem with the window regulators. it cost $400 for the repair of the window regulator. *tr | |||
| 12/01/2006 | 25000 | 1 | |
| Hood mechanism failed. passenger side power window failed. car heater failed. *tr | |||
| 12/27/2007 | 61500 | 3 | |
| I bought this car from a dealership and within 2 weeks afterwards the window regulator broke. i had the window up and when i got home i was wondering why i could hear wind on the way home and i opened up the driver side rear door and the window fell on me. i called around and had it looked at to make sure i knew what it was. i had my personal mechanic take a look at it and he said the same thing that the chrysler dealer said that it was the window regulator. i have done nothing to it because i can't afford to get this hunk of junk fixed and i found out that this jeep was in an accident and repaired by chrysler at a dealership and on the same side that they had to work on this happens and they won't cover the cost psssh. obviously they don't care about the hurting american worker. *tr | |||
| 12/05/2007 | 55635 | 1 | 10/30/2005 |
| Loud pop in drivers windows - plastic gear broke again! *tr | |||
| 06/19/2007 | 52000 | 2 | 07/01/2003 |
| Tl*the contact owns a 2003 jeep grand cherokee. the contact heard a popping noise coming from the passenger side power window when she attempted to roll it up. in addition, the window would not move. the dealer stated that the motor failed and they replaced the motor. approximately three months later, the failure recurred on the driver side front window. the dealer stated that the motor failed and they made the replacement. the current and failure mileages were 52,000. updated 10/10/07 *tr | |||
| 02/25/2006 | 3 | 05/31/2003 | |
| Front right power window regulator had to be replaced because of defective part. front left power window regulator had to be replaced because of defective part 10/4/2006. rear left power window regulator needs to be replaced because of defective part. *tr | |||
| 01/08/2007 | 53000 | 2 | |
| I have had the vehicle for about 8 months and in that time both front windows went out and the radiator fan relay failed.*ak | |||
| 07/15/2006 | 50000 | 1 | 05/10/2003 |
| July 2006 i was driving my 2003 jeep when i heard a pop. i was unsure where the sound came from so i looked around the vehicle to see if a rock had hit the window. i then proceeded to roll down each window to see if there was a problem there. i found that the passenger side window was broken and the window slid down into the door. when i called the dealership the person who answered the phone knew immediately what the problem was without even seeing the vehicle because this is apparently a common problem. when the vehicle was taken in for repairs i asked to speak to the manager because i believed it was unfair that i had to pay well over $300 for something that seems to be a defect. he then explained that the genius engineers decided to replace what used to be a steel rod with a piece of plastic! i requested the address to send a formal complaint to chrysler regarding this matter and i followed up with a letter via e-mail. in return, i received a form letter from chrysler that had not been completed. i feel cheated by a company that has taken my money and ran. i will never buy another jeep or chrysler vehicle because of the treatment i received. they didn't even care enough to proofread the form letter they sent... i'm guessing they probably didn't even read my letter.*jb | |||
| 12/15/2006 | 16765 | 1 | 11/01/2002 |
| Dt*: the contact stated although there were no ongoing problems with the seat warmers, there was a nhtsa recall, #06v197000 on the vehicle regarding the seats. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer was not alerted. additionally, while attempting to open the front passenger power side window, there was a popping noise. the vehicle was inspected by a dealer, who determined the power window control needed to be replaced. | |||
| 12/05/2006 | 72000 | 1 | |
| I own a 2003 jeep grand cherokee. while driving on 12/05/2006 i experienced a system failure when my passenger window fell for no reason. i took it to the dealer and they reported that the power window regulator which failed. i then checked your site and noticed numerous complaints for the same problem. this is a costly repair and i just wondered how many times someone had to suffer a financial loss on a part that is so common and of which i never had a problem with on other vehicles owned that had much more activity than this window. please let me know because as a consumer i would hope that manufacturers are held to some standards. *jb | |||
| 01/01/1901 | 1 | ||
| 2003 grand cherokee passenger/driver side window mechanism was replaced due to frequent problems. *ts *nm | |||
| 08/01/2006 | 50000 | 2 | 10/26/2005 |
| A/c and heating blower motor and power window motor failure. these problems have occurred in my 2003 jeep grand cherokee limited. after researching i have found well over 180 people who own grand cherokees (various models) between the years 2000-2004 with these exact same problems. chrysler/ jeep customer service will not respond to my comments on this issue. *nm | |||
| 07/23/2006 | 35026 | 1 | 02/28/2003 |
| At 35,000 miles the passenger-side window regulator made a popping noise, then the window slowly sank into the window-well and would not move. i had to have the regulator replaced at a cost to me of $447.20. *jb | |||
| 07/26/2006 | 42000 | 1 | 03/10/2004 |
| 2003 jeep grand cherokee laredo 42,000 miles: passenger side window regulator failed/broke while driving (window not in use at the time) *jb | |||
| 07/07/2006 | 30400 | 1 | 09/30/2002 |
| The passenger door window went part way down, it then failed to move . you could hear the motor working but the window remained in the same position. the failure caused rain and debris to enter the window. the entire regulator had to be replaced which included the motor because a plastic cam broke. the part cost over $200 to the public and failed with less than 31000 miles on the car but was out of warranty by exceeding the three year limit. same unit on both sides of car could cause problem of objects flying in face of driver. *jb | |||
| 06/13/2006 | 44000 | 3 | 10/13/2003 |
| I would like to register a complaint against chrysler. i own a 2003 jeep grand cherokee and i had to have the motor replaced for the driver side rear window. what is bothersome to me is that i never put this window down. no one sits in the back seat nor do i have children putting the window up and down. i also had to replace both the driver and passenger side motors as well. it's quite clear that there is a defect in this part. i would appreciate it if we start holding companies accountable for their products. *nm | |||
| 04/28/2006 | 53000 | 3 | 10/08/2005 |
| Since october 2005 i have had 3 power window regulators fail. i have replaced 2 and currently need the 3rd replaced. it is expensive and absurd to have to go through this in less than a years time. *jb | |||
| 08/18/2005 | 42500 | 1 | 01/02/2003 |
| In august 2005, passenger side power window regulator failed (lower pulley broke allowing cable to become entangled around motor drum). window fell within door housing and i had to drive vehicle with no side window in a downpour to the dealer. vehicle had approx. 42k miles. dealer refused to repair under warranty in that vehicle has > 36k miles. in may 2006, drivers side power window regulator failed, with the same symptoms. both repairs were funded out of my pocket. *nm | |||
| 04/25/2006 | 3 | ||
| Window regulator is faulty. this has occurred 3 times within the past year in which i need to replace the regulator to make the window go up and down. occurrences have taken place on may 2005, january 2006 driver's side window both times and april 2006 passenger side window. all three times i have paid at my expense to get this faulty equipment fixed. *nm | |||
| 04/25/2006 | 3 | 03/18/2003 | |
| I have had my jeep grand cherokee 2003 for 3 years. it has 55,000 miles on the vehicle and is in excellent condition. in may 2005, the driver's side window regulator (the component that makes the window go up and down) popped. i had it repaired at my expense. it also occurred again in january of 2006; same side driver's side window and again i had it repaired at my expense. it is now april 2006 and the passenger side window regulator popped and is no longer operational. i will need to bring the vehicle in and get it repaired at my expense yet again. *nm | |||
| 03/03/2006 | 66000 | 1 | 12/30/2002 |
| Dt*: the contact stated the front passenger power window is inoperable. the dealer determined the power window regulator needs to be replaced. no repairs have been made. | |||
| 01/06/2006 | 2 | ||
| Fumes entered the cabin of the vehicle through the vents. the fumes made the driver nauseous and made her feel as though she was going to pass out. the vehicle was taken in for testing, but the cause was undetermined. the engine light came on. the consumer stated that there was a hole in the hose. *tc vehicle caught on fire while parked. the vehicle was deemed a total loss. the power window shorted out prior to the fire. *nm | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 11/14/2006 | 1 | 08/20/2006 | |
| Auto defrost has caused driver side rearview mirror to become foggy making it very difficult to see. *jb | |||