Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | ||||||||||||||||
| 04V112000 | DAIMLERCHRYSLER CORPORATION | from 12/16/2003 to 02/07/2004 | V (Vehicle) | 14621 | 03/29/2004 | MFR | CHRYSLER GROUP LLC | 03/04/2004 | 03/10/2004 | |||||||
| Defect Summary | On certain sport utility vehicles equipped with 4.0l engines, the crankshaft position sensor wiring insulation may crack and expose the wire. | |||||||||||||||
| Consequence Summary | In the presence of moisture, this could result in sensor malfunction, which could cause the engine to stall, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the crankshaft position sensor. owner notification began on march 29, 2004. owners should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Daimlerchrysler recall no. d13.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 2100804 | 10/16/2004 | 2100804A | 10008383 | Malfunction indicator lamp (mil) illumination -diagnostic trouble code (dtc) p1776 solenoid switch valve latched in lr position. *mj this bulletin replaces 21-008-04 dated june 1, 2004. *tt | 07/29/2004 |
| 1804003 | 11/01/2003 | 10005291 | Erroneous diagnostic trouble code (dtc) p0135 - 1/2 oxygen sensor heater failure. *tt | 02/19/2004 | |
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||||
| 0803003 | 10/24/2003 | 10004546 | An auxiliary power to trailer due to missing trailer tow harness circuit breaker. *tt | 12/18/2003 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 0800204 | 01/06/2004 | 10005582 | Intermittent horn chirp when customer attempts to enter or unlock vehicle. *mn | 03/04/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 03/01/2011 | 90000 | ||
| Electric windows and locks stopped working. found broken wire in driver side door harness. repaired the wire and then rf door harness wires broken. repaired those wires and now harness contact in rf door panel connection is faulty. window and locks do not work unless you wriggle connector. rr door does not lock. replace window and door switch but did not solve the problem. | |||
| 11/05/2009 | 68000 | 1 | |
| First started in nov 2009 driver side door controls won't work, dome lights go on with headlights, repaired broken wire. june 2010, drivers door is inoperable window stuck down, cannot lock doors, repaired wiring harness in door. dec. 2011 windows and door locks were inoperable. - made wiring repair., jan 2013 door locks and windows inoperable, dome light stays on while driving or else you loose control panel lights.-repaired door harness in rr and rf doors-was told this is last time they can repair harnesses and next time this happens it will cost $2,000 to replace all wiring. this seems ridiculous and the dealership mentioned they have had this problem before with jeeps. i do not see how this should keep malfunctioning if no damage or abuse has happened to the vehicle. i believe jeep should stand behind their vehicle and repair the wiring harness at no charge until they come up with a better system of wiring harnesses through the doors. *tr | |||
| 11/05/2009 | 68000 | ||
| First started in nov 2009 driver side door controls won't work, dome lights go on with headlights, repaired broken wire. june 2010, drivers door is inoperable window stuck down, cannot lock doors, repaired wiring harness in door. dec. 2011 windows and door locks were inoperable. - made wiring repair., jan 2013 door locks and windows inoperable, dome light stays on while driving or else you loose control panel lights.-repaired door harness in rr and rf doors-was told this is last time they can repair harnesses and next time this happens it will cost $2,000 to replace all wiring. this seems ridiculous and the dealership mentioned they have had this problem before with jeeps. i do not see how this should keep malfunctioning if no damage or abuse has happened to the vehicle. i believe jeep should stand behind their vehicle and repair the wiring harness at no charge until they come up with a better system of wiring harnesses through the doors. | |||
| 11/14/2012 | 1 | ||
| I know of at least 4 people who have jeep vehicles and we are constantly replacing the tail light, brake light and or having issues with electrical functions. within 2years i have personally replaced my entire driver tail light, bulbs 4 times. i have searched for any recalls and i have only found 1, but nothing in regards to electrical and or brake light issues. *tr | |||
| 11/14/2012 | |||
| I know of at least 4 people who have jeep vehicles and we are constantly replacing the tail light, brake light and or having issues with electrical functions. within 2years i have personally replaced my entire driver tail light, bulbs 4 times. i have searched for any recalls and i have only found 1, but nothing in regards to electrical and or brake light issues. | |||
| 09/04/2012 | 125000 | ||
| Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the vehicle stalled whenever the contact would brake to a complete stop. the vehicle was taken to a mechanic who determined that the crankshaft position sensor failed. the part was replaced and the failure was corrected. the manufacturer was made aware of the failure and advised the contact that the vehicle was not included in nhtsa campaign id number: 04v112000 (electrical system:starter assembly). the failure mileage was 125,000. the current mileage was 126,000. | |||
| 09/04/2012 | 125000 | ||
| Tl-the contact owns a 2004 jeep grand cherokee. the contact stated that the vehicle stalled whenever the contact would brake to a complete stop. the vehicle was taken to a mechanic who determined that the crankshaft position sensor failed. the part was replaced and the failure was corrected. the manufacturer was made aware of the failure and advised the contact that the vehicle was not included in nhtsa campaign id number: 04v112000 (electrical system:starter assembly). the failure mileage was 125,000. the current mileage was 126,000. kmj | |||
| 09/04/2012 | 125000 | ||
| Tl-the contact owns a 2004 jeep grand cheerokee. the contact stated that while driving, the vehicle stalled, everytime contact made a stop. the vehicle was taken to a repair shop, who determined the crankshaft position sensor had failed. the part was replaced, vehicle was repaired. the manufacturer was made aware of the failure; there was a recall nhtsa campaign id number: 04v112000 (electrical system:starter assembly); however the vin was not included. the failure mileage 125,000. the current mileage was 126,000. yn | |||
| 06/24/2011 | 127000 | ||
| 2004 jeep grand cherokee ran the day before, after it rained that night the next morning the car will not start, remote started to work no sound, lights would go off & on, after locating the harness boot between the drivers door negative wiring fatigues and breaks, heard clicking sounds when boot was touched. now nothing works. car has been repaired for other major issues, pcm, tps, senoids, barrons etc. this is a defect & chrysler needs to face up to correcting their faulty wiring, and not leave it up to the consumer to fix on there own, were are not mechanics, from reading all the complaints on the web, it makes me wonder why jeep is still in business, great bodies but no peep inside, all the wiring in the drivers side door harness is ridiculous & is an accident waiting to happen for the consumer. these wires should never been bunched together which is allowing friction when opening & closing the door causing burn outs & shorts with the wiring sham on you chrysler | |||
| 10/01/2011 | 87500 | ||
| Tl- the contact owns a 2004 jeep grand cherokee. the contact stated that the horn became inoperable. the dealer diagnosed that there was a clock spring defect. the manufacturer was not notified of the failure. the vehicle was repaired. the failure mileage was 87,500 and the current mileage was 88,000. rvk | |||
| 10/01/2011 | 87500 | ||
| Tl- the contact owns a 2004 jeep grand cherokee. the contact stated that the horn was inoperative. the dealer diagnosed that there was a clock spring defect. the manufacturer was not contacted. the vehicle was repaired. the failure mileage was 87,500 and the current mileage was 88,000. nw | |||
| 08/18/2011 | 115550 | ||
| Drivers door lock button would not work, rolling locks in-operablem no windows work with drivers door open while in park or any door open dome light would not time out unless vehicle running drivers door closed and exit passenger door after shuting the vehicle offf. took to dealer after we had replaced the switch unit and latch to the drivers door, dealer found a broken wire in drivers door jamb. | |||
| 07/09/2011 | 100000 | ||
| Tl* the contact owns a 2004 jeep grand cherokee laredo. the contact stated that the driver side door locks, interior lights and the window failed. the vehicle was not inspected by a dealer nor repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 100,000. | |||
| 08/18/2011 | 115550 | ||
| Drivers door lock button would not work, rolling locks in-operablem no windows work with drivers door open while in park or any door open dome light would not time out unless vehicle running drivers door closed and exit passenger door after shuting the vehicle offf. took to dealer after we had replaced the switch unit and latch to the drivers door, dealer found a broken wire in drivers door jamb. | |||
| 07/09/2011 | 100000 | ||
| Tl* the contact owns a 2004 jeep grand cherokee laredo. the contact stated that the driver side door locks, interior lights and the window failed. the vehicle was not inspected by a dealer nor repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 100,000. | |||
| 08/18/2011 | 115550 | ||
| Drivers door lock button would not work, rolling locks in-operablem no windows work with drivers door open while in park or any door open dome light would not time out unless vehicle running drivers door closed and exit passenger door after shuting the vehicle offf. took to dealer after we had replaced the switch unit and latch to the drivers door, dealer found a broken wire in drivers door jamb. | |||
| 07/09/2011 | 100000 | ||
| Tl-the contact owns a 2004 jeep grand cherokee laredo. the contact stated that the driver side door locks, interior lights and the window failed. the vehicle was not inspected by a dealer nor repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 100,000. kmj | |||
| 07/09/2011 | 100000 | ||
| Tl-the contact owns a 2004 jeep grand cherokee laredo. the contact stated that the drivers side door locks, the interior lights and the window would not operate properly. the vehicle has not been inspected by a dealer nor had it been repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 100,000. tb | |||
| 09/04/2011 | 66000 | ||
| I was driving on the mass turnpike and all instrument panel gauges stopped registering, abs and brake lights starting blinking, cd player stopped working, and ac stopped. we shut off the ac, headlights and radio within 10 minutes everything seemed to reset but this is a very dangerous condition at highway speeds | |||
| 10/01/2010 | 68000 | ||
| Tl-the contact owns a 2004 jeep grand cherokee. the contact stated the vehicle was taken to the dealer whom performed recall 09v117000 seats: front assembly: seat heater/cooler november 2010. since the repair the vehicle experienced several electrical failures with the turn signals, hazard lights, and the heather fan. the vehicle was taken to the local mechanic. the mechanic replaced the windows electrical motor, the turn signals and hazard light electrical sensor. the heater fan was not repaired. the manufacturer will be contacted the failure mileage was 68,000 and the current mileage was 71,058. li | |||
| 07/09/2009 | 99000 | ||
| Wiring harness located between front door and frame inside rubber tubing is made of inferior materials and cracks with time exposing wiring causing a safety issue. specifically, the black neutral wire and orange wires have been cracking on dozens, if not thousands, of jeep grand cherokees (as seen here: http://autoforum.classifieds1000.com/jeep-grand_cherokee/04_jeep_grand_cherokee_electrical_problem). when this occurs, the wiring becomes exposed and/or breaks. in my case when this occurred, the drivers side door controls ceased to operate causing the windows and door locks to be unresponsive. in addition this causes the interior lights to turn on when the headlamps are on causing difficulty driving in night time conditions. finally, this fault may be the cause of the drivers side brake light to fail when headlamps are on. this issue can be temporarily corrected by splicing the existing wiring harness. however, a more permanent solution would be to replace the entire wiring harness as other wires could deteriorate. | |||
| 10/01/2010 | 68000 | ||
| Tl-the contact owns a 2004 jeep grand cherokee. the contact stated the vehicle was taken to the dealer whom performed recall 09v117000 seats: front assembly: seat heater/cooler november 2010. since the repair the vehicle experienced several electrical failures with the turn signals, hazard lights, and the heather fan. the vehicle was taken to the local mechanic. the mechanic replaced the windows electrical motor, the turn signals and hazard light electrical sensor. the heater fan was not repaired. the manufacturer will be contacted the failure mileage was 68,000 and the current mileage was 71,058. li | |||
| 07/09/2009 | 99000 | ||
| Wiring harness located between front door and frame inside rubber tubing is made of inferior materials and cracks with time exposing wiring causing a safety issue. specifically, the black neutral wire and orange wires have been cracking on dozens, if not thousands, of jeep grand cherokees (as seen here: http://autoforum.classifieds1000.com/jeep-grand_cherokee/04_jeep_grand_cherokee_electrical_problem). when this occurs, the wiring becomes exposed and/or breaks. in my case when this occurred, the drivers side door controls ceased to operate causing the windows and door locks to be unresponsive. in addition this causes the interior lights to turn on when the headlamps are on causing difficulty driving in night time conditions. finally, this fault may be the cause of the drivers side brake light to fail when headlamps are on. this issue can be temporarily corrected by splicing the existing wiring harness. however, a more permanent solution would be to replace the entire wiring harness as other wires could deteriorate. | |||
| 01/20/2011 | 102000 | ||
| No power to windows, locks and mirrors on doors. there is a wire on the inside of the drivers door that splits in half for no reason preventing anything on the doors to work. i cannot open any windows, un/lock any doors, or adjust my mirrors. this has not been recalled but is a very common problem with this vehicle. i feel this is a safety hazard. | |||
| 03/01/2010 | 2 | ||
| 2004 grand cherokee. consumer states pulse module problem. *tgw the consumer stated the air conditioning unit ceased to function. the vehicle was taken to the dealer where the problem was diagnosed as a bad plug connector. they repaired the connector by cleaning and re-installing the pins at a cost of $170.00. shortly thereafter, the unit once again ceased to function. the consumer stated he had to wiggle the plug in order for it to work and it only worked intermittently. the consumer was informed a repair kit was available with replacement parts. the dealer informed the consumer they would ship the parts to his hometown. it took approximately 2 1/2 months for the parts to arrive only after numerous phone calls. upon inspecting the malfunctioning parts, the consumer found that they were badly burned and the wires were melted. *jb | |||
| 12/15/2010 | 60000 | ||
| The windows and interior lights stopped working. when we pulled into the garage we noticed sparks near the door hinge. two factory wires were broken and making contact, which was causing the arcing. a jeep mechanic told me that nothing was being done about this defect, and that he has seen at least 2 a month with this defect. if any fumes from the fuel were present you would have a fire. | |||
| 03/01/2010 | 2 | ||
| 2004 grand cherokee. consumer states pulse module problem. *tgw the consumer stated the air conditioning unit ceased to function. the vehicle was taken to the dealer where the problem was diagnosed as a bad plug connector. they repaired the connector by cleaning and re-installing the pins at a cost of $170.00. shortly thereafter, the unit once again ceased to function. the consumer stated he had to wiggle the plug in order for it to work and it only worked intermittently. the consumer was informed a repair kit was available with replacement parts. the dealer informed the consumer they would ship the parts to his hometown. it took approximately 2 1/2 months for the parts to arrive only after numerous phone calls. upon inspecting the malfunctioning parts, the consumer found that they were badly burned and the wires were melted. *jb | |||
| 12/15/2010 | 60000 | ||
| The windows and interior lights stopped working. when we pulled into the garage we noticed sparks near the door hinge. two factory wires were broken and making contact, which was causing the arcing. a jeep mechanic told me that nothing was being done about this defect, and that he has seen at least 2 a month with this defect. if any fumes from the fuel were present you would have a fire. | |||
| 03/01/2010 | 2 | ||
| 2004 grand cherokee. consumer states pulse module problem. *tgw the consumer stated the air conditioning unit ceased to function. the vehicle was taken to the dealer where the problem was diagnosed as a bad plug connector. they repaired the connector by cleaning and re-installing the pins at a cost of $170.00. shortly thereafter, the unit once again ceased to function. the consumer stated he had to wiggle the plug in order for it to work and it only worked intermittently. the consumer was informed a repair kit was available with replacement parts. the dealer informed the consumer they would ship the parts to his hometown. it took approximately 2 1/2 months for the parts to arrive only after numerous phone calls. upon inspecting the malfunctioning parts, the consumer found that they were badly burned and the wires were melted. *jb | |||
| 12/15/2010 | 60000 | ||
| The windows and interior lights stopped working. when we pulled into the garage we noticed sparks near the door hinge. two factory wires were broken and making contact, which was causing the arcing. a jeep mechanic told me that nothing was being done about this defect, and that he has seen at least 2 a month with this defect. if any fumes from the fuel were present you would have a fire. | |||
| 03/01/2010 | 2 | ||
| 2004 grand cherokee. consumer states pulse module problem. *tgw the consumer stated the air conditioning unit ceased to function. the vehicle was taken to the dealer where the problem was diagnosed as a bad plug connector. they repaired the connector by cleaning and re-installing the pins at a cost of $170.00. shortly thereafter, the unit once again ceased to function. the consumer stated he had to wiggle the plug in order for it to work and it only worked intermittently. the consumer was informed a repair kit was available with replacement parts. the dealer informed the consumer they would ship the parts to his hometown. it took approximately 2 1/2 months for the parts to arrive only after numerous phone calls. upon inspecting the malfunctioning parts, the consumer found that they were badly burned and the wires were melted. *jb | |||
| 12/15/2010 | 60000 | ||
| The windows and interior lights stopped working. when we pulled into the garage we noticed sparks near the door hinge. two factory wires were broken and making contact, which was causing the arcing. a jeep mechanic told me that nothing was being done about this defect, and that he has seen at least 2 a month with this defect. if any fumes from the fuel were present you would have a fire. | |||
| 12/19/2010 | 104000 | ||
| Lights went haywire in the car as well as the the locks on the windows and doors i.e., all of the locks do not work on with the remote, the side mirrors don't move, and the windows do not move up or down. after the headlights are on, the interior lights dim to where they cannot be seen. from an internet search, this is a common problem that cost $275 to repair. i took my car in today for service and was told $112 to look at the car that could be used towards the cost of the repair. according to the internet search the problem will be from a damaged wire in the door that will need to be repaired/replaced. | |||
| 02/06/2010 | 133000 | ||
| Tl. the contact owns a 2004 jeep grand cherokee. the contact received a recall notice for the seats:front assembly:seat heater/cooler (09v117000). after having the remedy repair done to the vehicle the front driver seat and the front driver heated seat was inoperable. the contact called the dealer and the dealer stated the front driver seat was inoperable upon bring the vehicle in therefore the heat seat element will not work. the contact stated the front driver seat was operating correctly upon taking the vehicle to the dealer. the contact has not called the manufacturer. the failure mileage was 133,000. jo | |||
| 12/19/2010 | 104000 | ||
| Lights went haywire in the car as well as the the locks on the windows and doors i.e., all of the locks do not work on with the remote, the side mirrors don't move, and the windows do not move up or down. after the headlights are on, the interior lights dim to where they cannot be seen. from an internet search, this is a common problem that cost $275 to repair. i took my car in today for service and was told $112 to look at the car that could be used towards the cost of the repair. according to the internet search the problem will be from a damaged wire in the door that will need to be repaired/replaced. | |||
| 02/06/2010 | 133000 | ||
| Tl. the contact owns a 2004 jeep grand cherokee. the contact received a recall notice for the seats:front assembly:seat heater/cooler (09v117000). after having the remedy repair done to the vehicle the front driver seat and the front driver heated seat was inoperable. the contact called the dealer and the dealer stated the front driver seat was inoperable upon bring the vehicle in therefore the heat seat element will not work. the contact stated the front driver seat was operating correctly upon taking the vehicle to the dealer. the contact has not called the manufacturer. the failure mileage was 133,000. jo | |||
| 07/17/2010 | 118000 | ||
| 2004 jeep grand cherokee limited - passenger side front power window stopped working. also blower on heating/ac unit works intermittently. | |||
| 09/27/2010 | 190000 | ||
| 2004 jeep grand cherokee se 4.0l all gauges bounce and stop working and the truck start slowing down at 60mph had to pull over to the left shoulder. then the truck would not restart for 15min just as a toll truck was pulling up. called the dealer and they say if the truck is running now there is nothing we can do unless it is not running. now the window and door locks does not work. the interior lights stay on. after reading some other post on the web this is a known issue. it seem like there a problem with the wiring in the driver side door harness where one of the wires break away from the harness. after reading the below post jeep has done nothing to fix the problem. this is a know problem for many years. just read the below post. http://autoforum.classifieds1000.com/jeep-grand_cherokee/04_jeep_grand_cherokee_electrical_problem | |||
| 06/13/2006 | 24000 | ||
| Interior lights stopped working on 2004 jeep grand cherokee laredo. river oaks jeep replaced right front door harness june 13, 2006. same problem again and wire in front door post harness repaired by chuck nash jeep in san marcosjanuray 13, 2009. same problem again and repaired by bluebonnet jeep in new braunfels august 20, 2010. the wires in the harness are too short and break with the action of the door. was told by bluebonnet this is a common failure with this vehicle but chrysler jeep refuses to recall these vehicles. this is a serious fire hazard. i spoke with a chrysler customer service representative about this and another problem but she seemed unconcerned. internet research showed many complaints about this problem. | |||
| 09/27/2010 | 190000 | ||
| 2004 jeep grand cherokee se 4.0l all gauges bounce and stop working and the truck start slowing down at 60mph had to pull over to the left shoulder. then the truck would not restart for 15min just as a toll truck was pulling up. called the dealer and they say if the truck is running now there is nothing we can do unless it is not running. now the window and door locks does not work. the interior lights stay on. after reading some other post on the web this is a known issue. it seem like there a problem with the wiring in the driver side door harness where one of the wires break away from the harness. after reading the below post jeep has done nothing to fix the problem. this is a know problem for many years. just read the below post. http://autoforum.classifieds1000.com/jeep-grand_cherokee/04_jeep_grand_cherokee_electrical_problem | |||
| 06/13/2006 | 24000 | ||
| Interior lights stopped working on 2004 jeep grand cherokee laredo. river oaks jeep replaced right front door harness june 13, 2006. same problem again and wire in front door post harness repaired by chuck nash jeep in san marcosjanuray 13, 2009. same problem again and repaired by bluebonnet jeep in new braunfels august 20, 2010. the wires in the harness are too short and break with the action of the door. was told by bluebonnet this is a common failure with this vehicle but chrysler jeep refuses to recall these vehicles. this is a serious fire hazard. i spoke with a chrysler customer service representative about this and another problem but she seemed unconcerned. internet research showed many complaints about this problem. | |||
| 09/27/2010 | 190000 | ||
| 2004 jeep grand cherokee se 4.0l all gauges bounce and stop working and the truck start slowing down at 60mph had to pull over to the left shoulder. then the truck would not restart for 15min just as a toll truck was pulling up. called the dealer and they say if the truck is running now there is nothing we can do unless it is not running. now the window and door locks does not work. the interior lights stay on. after reading some other post on the web this is a known issue. it seem like there a problem with the wiring in the driver side door harness where one of the wires break away from the harness. after reading the below post jeep has done nothing to fix the problem. this is a know problem for many years. just read the below post. http://autoforum.classifieds1000.com/jeep-grand_cherokee/04_jeep_grand_cherokee_electrical_problem | |||
| 06/13/2006 | 24000 | ||
| Interior lights stopped working on 2004 jeep grand cherokee laredo. river oaks jeep replaced right front door harness june 13, 2006. same problem again and wire in front door post harness repaired by chuck nash jeep in san marcosjanuray 13, 2009. same problem again and repaired by bluebonnet jeep in new braunfels august 20, 2010. the wires in the harness are too short and break with the action of the door. was told by bluebonnet this is a common failure with this vehicle but chrysler jeep refuses to recall these vehicles. this is a serious fire hazard. i spoke with a chrysler customer service representative about this and another problem but she seemed unconcerned. internet research showed many complaints about this problem. | |||
| 09/27/2010 | 190000 | ||
| 2004 jeep grand cherokee se 4.0l all gauges bounce and stop working and the truck start slowing down at 60mph had to pull over to the left shoulder. then the truck would not restart for 15min just as a toll truck was pulling up. called the dealer and they say if the truck is running now there is nothing we can do unless it is not running. now the window and door locks does not work. the interior lights stay on. after reading some other post on the web this is a known issue. it seem like there a problem with the wiring in the driver side door harness where one of the wires break away from the harness. after reading the below post jeep has done nothing to fix the problem. this is a know problem for many years. just read the below post. http://autoforum.classifieds1000.com/jeep-grand_cherokee/04_jeep_grand_cherokee_electrical_problem | |||
| 06/13/2006 | 24000 | ||
| Interior lights stopped working on 2004 jeep grand cherokee laredo. river oaks jeep replaced right front door harness june 13, 2006. same problem again and wire in front door post harness repaired by chuck nash jeep in san marcosjanuray 13, 2009. same problem again and repaired by bluebonnet jeep in new braunfels august 20, 2010. the wires in the harness are too short and break with the action of the door. was told by bluebonnet this is a common failure with this vehicle but chrysler jeep refuses to recall these vehicles. this is a serious fire hazard. i spoke with a chrysler customer service representative about this and another problem but she seemed unconcerned. internet research showed many complaints about this problem. | |||
| 08/16/2010 | 80300 | ||
| Tl-the contact owns a 2004 jeep grand cherokee. while driving approximately 2 mph leaving from a traffic light he engaged the accelerator and the vehicle stalled. he stated after three or four attempts the vehicle started as normal. the failure later happen again that night as he was making a turn the vehicle almost went into a ditch. after the fourth failure the vehicle was taken to his local mechanic. he stated the local mechanic advised him that the crankshaft sensor needed replacing. the contact referenced recall nhtsa campaign id number: 04v112000, electrical system:starter assembly and stated his vehicle was not part of the recall. the vehicle has not been repaired. the failure and current mileage were 80,300. vwb | |||
| 08/15/2010 | 81870 | ||
| 2004 jeep cherokee, twice now the fuse to the fuel injector has blown within a month rendering the car undrivable. going down the road the car cuts off, you cannot steer it, and the brakes seem not to work well at all, you practically have to stand on them. this nearly got me hit today going through a red light. the first time it happened, i was going down a hill and barely got the car stopped before hitting a tree. i had it towed to a mechanic, he changed the fuse and thought that it was ok, until today. two years ago, the wiring to the windows and door locks quit working and had to pay to have that replaced, there is definitely something not right with these vehicles. years ago, i had an acceleration problem, got stuck, finally got control of it, and the check engine light stayed on, took it to the dealership, they said they couldn't find anything wrong, never could tell me why the check engine light had come on after this occurring. | |||
| 08/16/2010 | 80300 | ||
| Tl-the contact owns a 2004 jeep grand cherokee. while driving approximately 2 mph leaving from a traffic light he engaged the accelerator and the vehicle stalled. he stated after three or four attempts the vehicle started as normal. the failure later happen again that night as he was making a turn the vehicle almost went into a ditch. after the fourth failure the vehicle was taken to his local mechanic. he stated the local mechanic advised him that the crankshaft sensor needed replacing. the contact referenced recall nhtsa campaign id number: 04v112000, electrical system:starter assembly and stated his vehicle was not part of the recall. the vehicle has not been repaired. the failure and current mileage were 80,300. vwb | |||
| 08/15/2010 | 81870 | ||
| 2004 jeep cherokee, twice now the fuse to the fuel injector has blown within a month rendering the car undrivable. going down the road the car cuts off, you cannot steer it, and the brakes seem not to work well at all, you practically have to stand on them. this nearly got me hit today going through a red light. the first time it happened, i was going down a hill and barely got the car stopped before hitting a tree. i had it towed to a mechanic, he changed the fuse and thought that it was ok, until today. two years ago, the wiring to the windows and door locks quit working and had to pay to have that replaced, there is definitely something not right with these vehicles. years ago, i had an acceleration problem, got stuck, finally got control of it, and the check engine light stayed on, took it to the dealership, they said they couldn't find anything wrong, never could tell me why the check engine light had come on after this occurring. | |||
| 03/10/2010 | 54850 | ||
| The electrical system is not working on my 2004 jeep grand cheeroke. the gauges for the seatbelt and air bag stay on. the power windows and break lights work sparadically. i have taken my vehicle to various service providers to check it and i keep getting the same results. the symptoms are fixed temporarily. i have contacted jeep without success and they have no record of any recalls on this type problem. | |||
| 12/22/2009 | 46636 | 1 | |
| 2004 jeep grand cherokee with 46,636 miles out, no power in driver door to the door locks, extra mirrors or dome lights. broken wire was found in wire boot between door and auto body. wire failed due to metal fatigue of faulty wire that should have never been used in this location. *tr | |||
| 11/01/2009 | 1 | ||
| Car keeps cutting off while driving. has done it several times on highway, rural roads and main roads. it has caused me to almost have several wrecks. when the car cuts off, i lose all power. i have been stranded several times with my autistic son. i have had to walk back home or get someone to come get me if it was further away. i have had to use someone car because i am afraid it will do it and i will wreck. after a while it will start again, but does the same thing over and over again. it started off about 1 month ago when i would just crank the car and the first time it would not crank but the 2nd time it would. in the last 2 weeks i have been stranded or be driving and have to put it in neutral to see if it will crank. it does and then i put in drive. it cuts off again. i have to pull over to the side of the road no matter where you are and sometimes if you are going on the highway at the speed and your car cuts off, you lose power and could easy wreck. if i was to pull out and it cut off, i could be hit and killed or a family member in the car with me. i was stranded across the street about 2 weeks ago and i was across the street from a jeep dealership. a gentleman came over and brought some equipment when i told him what had happened and he told me that the crank shaft sensor went out. there is a recall on that part but not on mine. i have talked to the daimler chrysler on december 29, 2009 and told them of the incident and was given a case number and was told someone would call me back. a gentleman did call back and left me a message that they had made a decision. i was not at the phone at the time he left the message. he left his name and number and i have called back. he was suppose to call me back the following day and he did not. *tr | |||
| 02/18/2009 | 70000 | 1 | |
| This is my 2nd brand new jeep grand cherokee i had a 1994 and now have 2004 in both vehicles after a while it seems from opening the doors wires get pinched and the electric windows start to not work properly door locks don't work properly and i think it is no coincidence it has happens to both vehicles inability to lock doors or roll the electric windows up or down is a real safety issue especially in inclement weather or inability to lock doors at times with the crime element please reply to my message asap i have had it fixed 1 time and it didn't last long i this issue needs to be addressed i have 2 of these vehicles and it has happened to both of them a coincidence i don't think so. *tr | |||
| 12/20/2005 | 6500 | 1 | |
| During winter months, heat shuts off and turns cold. this happened during a snowstorm and i could not defrost the windshield. i consider this a serious safety issue. i had to stop engine, wait 5 minutes and start engine again. this has happened every time the car is driven. in the summer months, the reverse happens. suddenly, the air conditioner suddenly throws out hot air. *tr | |||
| 09/16/2009 | 71000 | ||
| Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that when attempting to start the vehicle it exhibited a no-start condition. the vehicle was towed to the dealer for inspection. the technician concluded that the cause of the failure was the crank shaft sensor. he then added that his vin number was excluded from recall # 04v112000 (electrical system: starter assembly), so the component would have to be replaced under warranty. the failure and current mileages were 71,000. | |||
| 02/04/2009 | 88030 | 1 | |
| I got a 2004 jeep grand cherokee laredo 6cyl and having a few issues one is the #6 keeps saying bad injector car skips and stalls been in the shop 4 times in last month replaces #6 fuel injector and the throttle positions switch and all sparkplugs and now going back to shop check engine light on same code again getting costly then the wires on window has to be fixed 2 times and cost from my pocket again. *tr | |||
| 02/03/2009 | 92000 | ||
| Tl*the contact owns a 2004 jeep grand cherokee. when the contact started the vehicle, she noticed that all of the interior lighting illuminated. when she turned off the lights, all of the illuminated equipment failed, including the power windows and locks. the failure prevents the contact from viewing the instrument panel, which makes it impossible to view the speedometer and fuel gauge while driving at night. the vehicle has not been inspected or repaired. the contact called the manufacturer and was informed that no compensation would be offered because there were no recalls. the failure mileage was 92,000 and current mileage was 100,000. | |||
| 01/01/2008 | 2 | ||
| 2004 jeep grand cherokee was damaged by a fire due to the safety recall f17. *nj the consumer stated the day he picked the vehicle up, the seats were still not functioning properly due to the fire damage to the wiring and module. the drivers seat was not reassembled correctly and the lumbar support hit the consumer in the center of his back. after a close examination at a local repair shop, the consumer was told there was no evidence the passenger seat recall was ever addressed. the following morning, the battery was dead, the parking and signal lights continued to burn out and periodically the dash lights and power windows did not work. it was determined that both seats had additional fires and internal heat damage. *jb | |||
| 01/03/2009 | 55300 | 1 | |
| Drivers' door controls for windows, locks, quit. courtesy lights did not turn off. took to dealership. found wires broken, in boot, coming from frame to door. had to pay for repairs. *tr | |||
| 09/10/2008 | 50000 | 1 | |
| 2004 jeep gr cherokee stalls briefly, initially above 60 mph but becoming more frequent and now from 40 mph. dealer (moothart jeep/cerritos dodge) has inspected but finds no fault codes and as a result takes no action. they and chrysler 800 line's answer is 'wait for it to quit completely and tow it in. going on for four plus months with no answer in sight. *tr | |||
| 01/30/2009 | 66800 | 1 | |
| Tl*the contact owns a 2004 jeep grand cherokee. while the vehicle was idling at a traffic light, the contact smelled something burning and rolled down the window. he noticed that the odor was not coming from outside of his vehicle, so he continued to drive. approximately 30 seconds later, he felt a burning sensation on his lower back. he pulled into a parking lot and observed a hole in the driver's seat surrounded by an orange ring. there was a charred mark on his leather belt and the seat was smoking. the dealer and the manufacturer were not notified. the cause of the failure was not determined. the current and failure mileages were 66,800. updated 04-17-09 updated 04/20/09.*jb | |||
| 10/26/2008 | 82000 | 1 | 11/17/2007 |
| Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that the heater blows cold air. the vehicle was taken to the dealer and they charged $97 for a diagnostic, but could not locate a failure code. she took the vehicle to aamco and they changed a hose and cleaned the vents; however, the failure persisted. she took the vehicle to a private mechanic, who replaced the thermostat and stated that the instrument panel main circuit board failed. a report was filed with the manufacturer and assigned reference number 18091070. the manufacturer stated that the mileage exceeded the warranty; therefore, they would not assist with the repair. the vehicle has not been repaired. the failure mileage was 82,000 and current mileage was 83,000. updated 12/22/08. *lj the consumer stated the heat didn't work, but the thermostat would get warm. the dealer informed the consumer that the blender and circulation board needed to be replaced. updated 12/23/08.*jb | |||
| 08/28/2008 | 50200 | 4 | 05/01/2007 |
| Tl*the contact owns a 2004 jeep grand cherokee. when bringing the vehicle to a stop, the rpm's dropped below 5 mph. the vehicle also began shaking and shut off. the vehicle immediately restarts, but if the contact does not immediately accelerate, it will stall again. the vehicle has been to the dealer on three occasions and they have been unable to diagnose or repair the vehicle. the failure mileage was 50,200. updated 10/14/08. *lj the dealer stated idle air control motor was bad, however the consumer continued to experience stalling problems. the consumer no longer owns the vehicle. updated 10/15/08. *jb | |||
| 08/18/2006 | 34500 | 4 | 08/17/2006 |
| The blend doors on the hvac system do not always function and will blow cold air in the winter and hot air in the summer. this happens when the auto mode is activated. 1999-2004 long history of failure and afraid that if i continue to use mine will also fail and will either have to repair myself with approx 8 hours of labor and of course the price of the repair unit or have to pay even higher price to jeep (chrysler) to have a known defect repaired at my cost. *nm | |||
| 12/10/2006 | 14000 | 1 | 01/04/2004 |
| Loud creaking sound coming from its underside when you turn on your ventilation. there creaking from the dash seconds after shutting the engine off. there strange numbers popping-up on your climate control display. cold blows from one side of the dash even when the heat is turned on. *nm | |||
| 10/16/2006 | 24000 | 1 | 07/06/2003 |
| Dt*: the contact stated while parked and running with the seat belt unbuckled, the heater was turned on for the passenger seat and within 10 to 15 seconds, the seat caught on fire. the heater was turned off, and both occupants sustained minor injuries. the service dealer was contacted, but could not identify the problem. | |||
| 04/15/2006 | 28600 | 1 | 09/10/2004 |
| Dt*: the contact stated the heating unit on the passenger seat caught fire. the vehicle was parked when the contact heard fire trucks. the vehicle was full of smoke. there were flames coming from the passenger seat. a representative from daimler/chrysler came out to inspect the vehicle. the fire department was notified and determined the fire was of an electrical nature. the contact reports having no problems with the vehicle prior to the incident. | |||
| 08/30/2003 | 1 | ||
| Consumer concerned about design problem with potential wire harness failure and possible fire, 2004 jeep grand cherokee. *bf the problems involved misleading /incorrect marking on the 12 volt accessory power outlets. the outlets were marked as being able to handle 20 amps. after plugging in a radio which normally drew 7 amps, the consumer noticed the radio would not function in the transmit mode. when trying to transmit, the voltage at the rear vehicle's rear power outlet, it dropped down to about 8 volts. the consumer stated if an owner of this vehicle was to plug anything into the vehicle power outlets that drew more that 5 amps of current there was a good chance that overheating and burning the wires would occur. *jb | |||
| 02/20/2004 | 11973 | 1 | 08/30/2003 |
| On or about february 20, 2004, matthew beller suffered severe burns from a seat heater in the driver's seat of a 2004 jeep grand cherokee limited. he is a parapelgic and did not feel the burn occuring. the seat heater did not turn off after reaching normal temperatures. a product liability action is being bought in the united states district court of oregon. | |||
| 02/15/2004 | 4000 | 1 | 01/30/2004 |
| The idling was set too high. when releasing the brake pedal vehicle could motion by itself up to 10 mph in either drive or in reverse. dealer was notified. they informed the consumer that was the characteristic of the vehicle due to the computer setting. *ak | |||
| 06/23/2004 | 1 | 05/01/2004 | |
| I purchased my 2004 grand jeep cheroke on may 1, 2004 and i find out today that there was a recall put on the vehicle on march 24 and the company sold me the vehicle that was defected and they knew it. i only found out about this defect because of a problem with the windshield.*ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 08/14/2009 | 63631 | 1 | |
| 1) first, the car cranks (ignition) slowly and then stopped cranking. 2) after ignition is turned off or car stalled, car doesn't start any more. need to wait for about 15 to 30 min. before car starts again. first intermittent, now almost every time. the consequence is that we blocked railway crossings, driveways, intersections and so on. this is a serious safety concern ! 3) - on 8/14/09, the battery was diagnosed to be bad. replaced, didn't fix the problem. ($200) - on 8/18/09, the car was in the shop again, but maintenance guy couldn't find anything since it was intermittent. ($0) - on 9/1/09, the car was in the shop again. this time some warning lights came on. (trans temp, check gauges) this time they found that (possible) transmission temperature range sensor would not allow startup. transmission service was recommended and performed but didn't fix the problem. ($385) - later in october, the car was in the shop again. for 2 weeks without success. dealer mentioned that he was only able to reconstruct the failure once. daily testing didn't show the problem any more. car was picked up on 10/26/09. since that time, the car is having the problem more than 50% of the time. seems that the car need to be driven at least several miles until the problem shows up. - on 10/31/09, car will go to shop again. *tr | |||
| 01/15/2004 | 30000 | 1 | 02/26/2003 |
| My 2004 jeep grand cherokee has a defect in the ecm that chrysler is aware of but will do nothing to fix this problem currently. the vehicle's engine has died at stop lights, it has stumbled, and/or hesitated upon accelerating from stop, and runs so poorly at an idle while setting it shakes the whole vehicle. chrysler is aware of the problem but is doing nothing to fix this problem on the 2004 grand cherokee's. i was basically told by chrysler that i would have to live with this problem running the risk of my vehicle's engine stopping unexpectedly when it could result in an accident. my 2004 jeep grand cherokee is basically an accident waiting to happen if the engine should unexpectedly die at the wrong moment when accelerating.*ak | |||
| ELECTRICAL SYSTEM - SOFTWARE | |||
| 08/06/2006 | 101000 | 200 | 03/18/2004 |
| 2004 jeep grand cherokee. while driving at any speed vehicle jerks sometimes worse than others at the same time speedometer and rpm gauge drop and come back on engine light blinks and goes off. taken it to dealer many times they told me nothing is wrong after three times they replaced computer and sent me on my way but it did not solve the problem and a year later replaced computer again as well as throttle position sensor and still did not fix problem. this is my only vehicle and i need to have the problem resolved. *tr | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||
| 01/07/2006 | 4 | ||
| Submission in regards to problems experienced with 2004 jeep grand cherokee after a safety recall service at the bayside chrysler jeep dodge dealership certified mail. *ts *jb | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 03/24/2009 | 45000 | ||
| Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that the wiring harness is located on the driver's side door, but the harness is too small to sustain all the wires. when the door is opened, the wires come out of the harness and break, which causes the locks and interior lighting to fail. the interior lighting remains illuminated. if the contact turns off the interior lighting while driving at night, she is unable to see the instrumental panel. the repair would cost $400. a report was filed with the manufacturer and they stated that they will not charge her the total cost for the repair. the dealer will replace the wires and harness at the cost of $100. the failure mileage was 45,000 and current mileage was 55,000. | |||
| 07/01/2005 | 3 | ||
| 2004 jeep grand cherokee lost all electrical power inside vehicle on multiple occasions. *kb the consumer was told the problem was a faulty bcm. however, the same problem recurred one month later. in oct 2005, the consumer experienced unwanted acceleration while he was pulling into the garage and hit another vehicle. the consumer stated the check engine light would occasionally come on and then go of. then the rear hatch light would come on, the tire pressure light and the security system stopped working. the dealer then found a broken ground wire in the engine harness. the windows were inoperative.*jb | |||
| 06/21/2006 | 44685 | 20 | 11/23/2005 |
| The wiring harness connection going to the resistor pack for the blower motor can melt and deform the resistor pack and wiring causing the blower motor for the a/c to stop working. *nm | |||
| 03/03/2006 | 28002 | 3 | |
| 2004 grand cherokee electrical units stopped working. *ts while driving on a hot day the vehicle electrical system shut down. the vehicle was taken to a dealer who determined that he problem was with the bcm. the bcm was replaced. a week later, on another hot day, the electrical system shut down again but the engine continued to run. as a result the a/c did not work and the power windows could not be rolled down. the vehicle accelerated suddenly while pulling into a garage striking another vehicle. after repeated attempts to ge the vehicle fixed the dealer found a broken ground wire in the engine wiring harness. after nine months the problems have not recurred. the consumer believes the broken ground wire was the cause of the electrical shut down and sudden acceleration. *nm | |||
| 02/26/2006 | 32000 | 1 | 08/27/2004 |
| I lease a 2004 jeep grand cherokee with heated leather seats. earlier this year the driver side heater went out then i noticed that just the lower back heater came on. one day in february after driving for about an hour and 1/2 i got home and tried to take off my sweatshirt but could not as it was melted to my cell phone case. at first i did not know what had happened then upon later investigation i noticed a burn whole in my car seat that ran up what was apparently the heater wire. i am a paraplegic and if it was not for the cell phone case i could have been burned. my concern is for others like me and due to the severity of the heat which could melt a sweat shirt and a phone case that it potentially could ignite clothing. *jb | |||
| 07/05/2004 | 1100 | 8 | 06/24/2004 |
| We purchased a 2004 jeep grand cherokee the end of june 2004. the car had approximately 30-40 miles at purchase. three days after purchase the car cut off on my husband and was difficult to start. the dealership told us they could not look at the car because the check engine light did not come on. while on vacation 1 1/2 weeks after purchase our car shut off while traveling 60 mph on a highway. the car would not start and was towed to a jeep dealership in maryland. that dealership replaced the computer in the car. no incidents occurred for 1 1/2 weeks. then upon our return to south carolina the rpm of our car would suddenly drop to 500 while idling at traffic lights or at a stop. the rpm's would also suddenly drop to 0 and the car would cut off while idling. from the middle of july until the end of august the car was looked at approximately 6 times. the skim module and wiring harness were both replaced in the car. after the wiring harness was replaced the car ceased to have problems for 3000 miles. then on december 4th the car cut off while waiting at a traffic light. the rpm's have now started to once again drop down to below 500 and occasionally they go up and down when the car is not even moving. a co-pilot system was installed to record any errors in the car and no codes or misfires were captured from the car. the dealership has been unable to fix the car and chrysler informed us that they were not willing to replace our car even though they are unable to fix the problem.*ak | |||
| 11/01/2003 | 950 | 1 | 08/29/2003 |
| My 2004 jeep grand cherokee has a couple power outlets; they look almost like cigarette lighter receptacles. the outlets are marked 20a indicating a 20 amp current capability. the jeep book also indicates these power outlets are able to carry 20 amps, and the jeep shop manual calls these 20 amp circuits. when i disassembled some trim to install a 2-meter ham radio, i saw 2 very small wires connected to the rear power outlet. the jeep shop manual says these are 16 gauge wires. here is the problem: 16 gauge wires will not come near the ability to handle 20 amps of current. in fact, 16 gauge wire current capacity in a cable bundle is around the 5 or 6 amp area. my ham radio draws 8 amps when transmitting, and when plugged in the jeep power outlet, the voltage drop was three volts. what this means is that the wires can severely overheat and become a fire hazard if the consumer believes the advertised 20 amp capability. i have no idea how chrysler/jeep gets away with this. there is a 20 amp fuse in this circuit, so anyone using an inverter or other accessory that actually draws 20 amps is going to seriously overheat or melt the wiring before the fuse blows. *la | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 01/02/2005 | 20000 | 1000 | 02/04/2003 |
| Vehicle not working. *ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 06/18/2007 | 88847 | 1 | 05/31/2003 |
| Air conditioner blower motor failed to operate due to melting of connection of wiring harness to blower motor resistor. possibility of fire with toxic fumes. part was replaced by dealer and is available. | |||