Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - OTHER - LABELS | ||||||||||||||||
| 04V048000 | DAIMLERCHRYSLER CORPORATION | from 01/09/2004 to 01/09/2004 | V (Vehicle) | 96 | 03/01/2004 | MFR | CHRYSLER GROUP LLC | 02/03/2004 | 02/06/2004 | 567 | ||||||
| Defect Summary | On certain sport utility vehicles, due to a recent software programming error, the tire, wheel, and inflation pressure information was inadvertently omitted from the vehicle certification label. | |||||||||||||||
| Consequence Summary | The vehicle owner would not be aware of the tire, wheel, and inflation pressure information for their vehicle. | |||||||||||||||
| Corrective Summary | Owners will be provided with a corrected tire certification label. owner notification began on march 1, 2004. owners should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Daimlerchrysler recall no. d05.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 2401305 | 08/04/2005 | 10016603 | Air conditioning (a/c) cooling coil odor. *tt | 09/26/2005 | |
| 04008 | 04/14/2004 | 10006914 | Approximately 1,438 vehicles may have been shipped with a suspect hvac - cruise control vacuum hose. the vacuum hose elbow may restrict vacuum to hvac or cruise control systems. *tt | 05/19/2004 | |
| EQUIPMENT - OTHER - LABELS | |||||
| C32 | 10/01/2003 | 10004545 | Some vehicles are equipped with a component that contains mercury, but was not labeled accordingly. the states of maine and vermont require that a mercury content label be affixed to the body of vehicles that are equipped with components c | 12/18/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 07/25/2011 | 120000 | ||
| Window dropped while vehicle was parked and would no longer roll up....reefed it up and taped it.....took to jeep dealership.....total cost to repair is $650.00..... same problem happened 4 years ago, but vehicle was under warranty at that time. i guess this is a common problem with grand cherokee laredo jeeps. mine is a 2004. a recall should be made on this plastic clip fault!!!!! | |||
| 05/08/2011 | |||
| I have had to replace all 4 window regulators because of a defect. it has cost me over $1200.00 for all 4 to be replaced over time. it seems strange to me that all 4 have had to be replaced and the part cost over $325.00 just for the parts not counting the labor . the window just suddenly falls down and will not stay rolled up. i purchased this car brand new and it has been taken very good care of. i would like to be re-imbursed for all of my expensed considering this cannot be a fluke since all 4 have had to be replaced and no one ever sits in the back so it has not been worn out from use. please let me know what can be done about this problem. the dealer said this is just and issue with jeeps and they always keep a large amount of regulators on hand. i think this is just a way for jeep to make money on parts and this should not be allowed to continue since the parts are just a piece of plastic and cost over 300.00 per window and we have to have our windows fixed. i would like to be contacted to see if i can pursue a claim to be re-imbursed from jeep. | |||
| 02/18/2011 | |||
| 2004 jeep grand cherokee window regulators have had to replace all at least once front driver's side (3) times front passenger side (2) times only 77,000 miles on vehicle | |||
| 08/20/2010 | 51000 | ||
| The hvac system of the 2004 jeep grand cherokee (dual climate zone) fails after a short period of time prompting expensive repairs. the hvac system will blow ambient outside air on one half of the car. if it's hot outside, hot air, not ac, will blow on the passenger side. cold air in the winter. | |||
| 09/19/2009 | 8000 | ||
| Tl*the contact owns a 2004 jeep grand cherokee. while the contact was driving approximately 5 mph coming from a complete stop the power windows and power door locks failed to operate when engaged. the additionally, a noise sounded from the instrument panel whenever engaging the power window switch. the vehicle had a recall repair performed under nhtsa campaign id number 06v197000 (seats: front assembly: seat heater/cooler). however, the failure continued to occur after the recall repair. the power windows and power door locks failures had not been repaired at the time of the complaint. the failure mileage was 80,000. the current mileage was 95,000. | |||
| 01/01/2008 | 47000 | 1 | |
| Heater and air conditioner does not function properly. may blow heat on one side and cool air on the other side when the a/c is on. | |||
| 03/28/2008 | 23600 | 1 | 03/22/2008 |
| The vents on the driver side were blowing hot air when i had the a/c on. i ran the a/c for 20 minutes and it did not cool down. *tr | |||
| EQUIPMENT ADAPTIVE | |||
| 03/01/2011 | 90000 | ||
| Electric windows and locks stopped working. found broken wire in driver side door harness. repaired the wire and then rf door harness wires broken. repaired those wires and now harness contact in rf door panel connection is faulty. window and locks do not work unless you wriggle connector. rr door does not lock. replace window and door switch but did not solve the problem. | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 03/01/2010 | 2 | ||
| 2004 grand cherokee. consumer states pulse module problem. *tgw the consumer stated the air conditioning unit ceased to function. the vehicle was taken to the dealer where the problem was diagnosed as a bad plug connector. they repaired the connector by cleaning and re-installing the pins at a cost of $170.00. shortly thereafter, the unit once again ceased to function. the consumer stated he had to wiggle the plug in order for it to work and it only worked intermittently. the consumer was informed a repair kit was available with replacement parts. the dealer informed the consumer they would ship the parts to his hometown. it took approximately 2 1/2 months for the parts to arrive only after numerous phone calls. upon inspecting the malfunctioning parts, the consumer found that they were badly burned and the wires were melted. *jb | |||
| 05/19/2008 | 50000 | 1 | |
| When i turn on the a/c it only comes out 1 side while heat comes out the other side. dealer will not fix. *tr | |||
| 11/13/2004 | 33000 | 2 | 06/07/2004 |
| Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that the air conditioner leaves puddles underneath the vehicle. the dealer was unable to locate any failure. the air conditioner continues to leak and the check engine light illuminated. the dealer diagnosed the vehicle as needing a new emission line. the current mileage is 64,000 and failure mileage was 33,000. updated 02-01-08. *kb | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 10/15/2006 | 22622 | 1 | 10/31/2003 |
| Dt*: the contact stated the jack hook that supported the frame of the vehicle fractured when the weight was lifted to remove the right rear tire. a second jack from another vehicle of the same description and manufacturer was used and fractured in the same manner. the service dealer was notified and was willing to replace one of the jacks. the manufacturer was not contacted. | |||