Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | ||||||||||||||||
| 06E022000 | BRAKE PARTS, INC. | E (Equipment) | 7440 | 03/20/2006 | MFR | CHRYSLER GROUP LLC | 03/13/2006 | 03/13/2006 | ||||||||
| Defect Summary | Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain ford, daimlerchrysler, and jeep passenger vehicles. these brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. only products that were manufactured from july 27, 2005 through january 17, 2006 (date codes 0529 through 0602) are subject to this recall. when subject to very cold temperatures, an internal seal in the master cylinder could lose flexibility and may cause brake fluid to leak. | |||||||||||||||
| Consequence Summary | Loss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash. | |||||||||||||||
| Corrective Summary | Affinia (brake parts, inc.) will replace the subject brake hydraulic master cylinders free of charge. the recall began on march 20, 2006. owners can contact affina group customer service at 1-800-323-0354. | |||||||||||||||
| Notes | This recall only pertains to aftermarket napa, raybestos, ac delco, aimco, carquest, and bendix brake hydraulic master cylinders and has no relation to any original equipment installed on daimlerchrysler or ford vehicles.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 12/25/2012 | 1 | ||
| I had a collision with a deer and my airbags did not deploy! my brakes did not work, and my steering was dysfunctional! *tr | |||
| 12/25/2012 | |||
| I had a collision with a deer and my airbags did not deploy! my breaks did not work, and my steering was dysfunctional! | |||
| 11/28/2012 | 102000 | 1 | |
| My jeep brake lights are defective. when i press the brakes, the tail lights turn off and do not glow. they have been repaired multiple times without success. can chrysler please recall the defect??? thanks. *tr | |||
| 11/28/2012 | 102000 | ||
| My jeep break lights are defective. when i press the brakes, the tail lights turn off and do not glow. they have been repaired multiple times without success. can chrystler please recall the defect??? thanks. | |||
| SERVICE BRAKES, AIR - ANTILOCK | |||
| 07/19/2004 | 1904 | 4 | 05/05/2004 |
| Brakes failed on my new 2004 jeep grand cherokee when going to park hit a pole. pumped them up and took to dealer. dealer couldn't find anything wrong. within next week at slow speeds brakes failed 3 more times called awrecker and traded it in after dealer still couldn't find the problem after keeping it 5 days. *ak | |||
| SERVICE BRAKES, AIR - DISC | |||
| 06/01/2004 | 1 | 08/18/2003 | |
| When braking at speeds greater than 50 mph the car shakes uncontrollably.*ak | |||
| SERVICE BRAKES, AIR - DISC - ROTOR | |||
| 06/30/2005 | 3 | ||
| 13 months and a little over 13,000 miles after leasing my brand new 2004 grand cherokee, the steering wheel was shaking uncontrollably every time i'd i hit the brakes. i took the truck to the dealer and they said the rotors were defective, after a long discussion and many back and forth the svce. manager at the dealer decided to replace the front rotors at no cost to me. now 10 months later the problem returned. went back to the dealer, but this time they tell me the rotors are damaged again, but i'll have to pay for the repair, which total cost is over $300. now at 26,624 miles, they need to be replaced again, what's going on? after a friend of mine search the web, she found out that this is the same problem many 2004 grand cherokee owners have encountered. is this a factory defect? even though chrysler doesn't acknowledge it. can rotors get damaged in such a short period of time, this is the second time i leased a jeep, i never had this problem with my 2000 jeep. is anything being done about this? | |||
| 06/28/2005 | 20050 | 1 | 09/01/2003 |
| 2004 jeep grand cherokee - all four brake rotors warped at 20,000 miles of normal driving (no trailer, etc.). dealer machined the rotors. suspect warping will occur again in less than 20,000 miles as less metal on rotors now. dealer measured brake pads at 60% rear and 50% front, so those components seem ok. there is something in the design and/or manufacture of the brakes that causes warping. fortunately, no accident. | |||
| 06/23/2005 | 34255 | 1 | 06/15/2005 |
| Brakes developed vibration at highway speeds when trying to slow down. i am suspecting warped rotors which should not happen at 34000 miles. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 12/24/2008 | 75500 | ||
| When i drive my car and i start to brake at in the speed range of 20mph to 65mph, my brake pedal starts to vibrate and my steering wheel starts to shake uncontrollably, i have to start pumping the brakes for the steering wheel to become nearly moderately controllable. i have been reading online that many people with the same year jeep grand cherokee have been having the same problem. even with earlier models. why hasn't there been a recall on this yet, there is something obviously wrong with the brake or steering system. | |||
| 11/17/2010 | 149000 | ||
| Tl-the contact owns a 2004 jeep grand cherokee. the contact stated someone alerted her that none of her brake lights worked when she depressed the brake pedal except the taillight at the top of the vehicle. the vehicle called the manufacturer and was told that a circuit board could have been the cause of the failure. the vehicle had not been repaired. the current and failure mileages were approximately 149,000-bk | |||
| 12/28/2009 | 12000 | ||
| Tl*the contact owns a 2004 jeep grand cherokee. the contact stated while stopping the vehicle in the snow the brakes would lock up, causing the vehicle to slide. since the vehicle is out of warranty the dealer will not repair the vehicle at no charge. the contact feels the manufacturer should repair the vehicle for free due to the safety risk of a potential crash. the failure mileage was 12,000. | |||
| 10/11/2009 | 1 | ||
| Brakes make wheel shake every time they are applied. causing the car to stop poorly. *tr | |||
| 08/04/2004 | 15054 | 1 | |
| The steering wheel vibrates horribly and the whole vehicle pulsates forward and back whenever you try to stop. we have replaced the rotors/pads five times since purchasing the jeep new in 2003. it started at 15,054 (aug 04), then 24,038 (class action suit), 34,700 (turned), 36,000, and now again at 46,000(sept 09). well over $1000 into repairs and we still don't feel the vehicle is any safer or make the gc any more pleasant to drive. we don't have much faith in nhsta doing anything about it after reading all the other complaints but thought we would add to the issue. aren't reliable brakes considered something of a safety issue? there are pages and pages of complaints on the internet and chrysler chooses to do nothing. maybe they should have just gone bankrupt since they can't build a reliable vehicle. it seems to us a there should be a recall to repair the faulty brakes, especially after a class action suit was issued in 2006. *tr | |||
| 12/01/2008 | 25100 | 1 | |
| About 3,000 miles ago the brakes began to pulse when applied during highway trips. this grew worse as time went on. now they pulse even in the cold weather in december in ct during short trips (2-3 miles). when they pulse, the steering wheel shakes badly (as does the whole vehicle) especially at higher speeds and on longer trips. i will no longer allow my wife to drive it on highways. today i went to action motors (jeep dealership in danbury, ct) and discussed the issue with two service managers. i was told that this was normal and that when brakes get hot' they overheat the rotors and the rotors warp. action motors wanted to replace the rotors at my cost. they said there was no jeep recall on the issue. i mentioned that this was the identical issue that jeep grand cherokees had in 1999 through 2003 and why did i have to pay for the defective design (does jeep not realize that brakes get hot when they are used). they told me the only reason that jeep offered free repair to those model years was that it was a result of a law suit against jeep. they also tried to convince me that this was normal on all makes of cars and to expect it. i have owned many cars in my many years of driving and none have experienced this issue under any conditions or any mileage. seems someone or many must die before jeep accepts responsibility. i do not wish to have jeep repair my brakes at my cost. i no longer trust their intentions or their commitment to safety. i would like to take it to another repair shop but do not know how that might affect any recall directed by nhtsa that may occur in the future. the brake repair will have to been done very soon to make the car safe to operate. shame on jeep. *tr | |||
| 10/09/2008 | 8000 | 1 | |
| Front rotors are warped i have had to get them replaced or resurfaced every 8,000 miles this is a jeep grand cherokee. i find that the brakes start to pulsate every time its time to replace or resurface rotors . i have to pay out money each time this is very dangerous can some one tell me if chrysler has a permanent fix for this please help *tr | |||
| 05/26/2006 | 14591 | 1 | |
| Front rotors are warped. had them replaced by the dealer at 14,591 miles and resurfaced (turned) at 22,214 miles. both times under warranty. i currently have 29,779 miles on the jeep and the rotors are causing the brakes to, once again, pulsate every time i apply them. it's no longer under warranty. if i have to have them replaced or resurfaced every 8000 miles... this is going add up. if i continue to use them in disrepair, i think this may be dangerous. it feels dangerous. chrysler needs to find a permanent fix for this problem. *tr | |||
| 05/26/2006 | 14591 | ||
| Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that the front rotors were replaced and turned twice approximately 8,000 miles apart. the vehicle was taken to a dealer and they stated that the rotors are warped again, which is causing the vehicle to pulsate and vibrate when braking. the current mileage was 29,779 and failure mileage was 14,591. | |||
| 07/24/2007 | 30000 | 1 | |
| Purchased a 2004 jeep grand cherokee 2wd a little over a year ago. within 3500 miles a unbearable front end shake started to occur. within the next 2k-3k miles the front end shake became extremely intense and is still ongoing. when speeds in excess of 30 mph are reached, very intense front end pulsations occur without failure each and everytime the brakes are applied. i have never in my life encountered such an ongoing issue that the manufacturer refuses to take responsibility. thanks daimler/chrysler! i will never own another dodge/jeep/chrysler product again. *tr | |||
| 04/21/2004 | 20 | ||
| Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that the abs would not lock or grip as quickly as it should. the failure caused difficulty when braking. she also noticed that there was a gliding effect when driving 40 mph and attempting to brake. furthermore, she experienced difficulty turning the steering wheel. as a result, she made wide turns due to the amount of effort she had to put into turning the wheel. she took the vehicle to the dealer and they checked the brakes. the dealer changed the brake pads and stated that everything was fine. the second time the contact took the vehicle to the dealer for the abs failure she was informed again that everything was fine. the vehicle has not been inspected for the steering failure. the current mileage was approximately 43,000 and failure mileage was approximately 20. | |||
| 07/23/2008 | 84000 | ||
| Tl*the contact owns a 2004 jeep grand cherokee. while driving 10 mph, the contact depressed the brake pedal in rainy weather conditions to prepare for an emergency stop, and the pedal went completely to the floor. the vehicle would not stop and the contact crashed into another vehicle. the vehicle also appeared to experience a mild increase in speed instead of the abs unit activating. during the failure, she concluded that when the abs activated, it malfunctioned and prevented her from coming to a complete stop. the contact has a copy of the police report and pictures of the incident. she is in the process of having the vehicle inspected to determine the cause of the failure. she is also in the process of notifying the manufacturer. the vin was unknown. the failure and current mileages were 84,000. | |||
| 08/04/2005 | 15054 | ||
| We purchased the vehicle new. after replacing brakes 4 times, we still have pulsing when we brake and the steering wheel shakes horribly. there are only 36,000miles on the vehicle and we have also had to replace the tires due to cupping. no one knows what is causing the problem, they just keep replacing the brakes only to have them continue to pulse. i can't believe any of the mechanics that have looked at the vehicle would enjoy driving a vehicle like this, still we are stuck with it. i read on one site that it could be the calipers; maybe chrysler should look into it. we hold our breath that we will stop when we put on the brakes. why isn't chrysler made accountable for faulty brakes/calipers when it could cause an accident? | |||
| 02/02/2005 | 14000 | 1 | |
| My jeep grand cherokee has 60k miles. brake discs have been replaced 4 times and resurfaced 2 times since the car had 14k miles. new brake discs last only 6-10k miles before they become warped. when i brake, there is strong pulsation. contacted jeep several times but company denied responsibility. *tr | |||
| 10/19/2006 | 52000 | 1 | |
| Warped front brake rotors. i received chrysler notice to take my jeep to dealer for inspection. dealer gave it a quick drive around the block and said the rotors were not bad enough to require replacement. few thousand miles later the warping became very bad and i returned to dealer. dealer said it was too late as i already had the inspection. chrysler customer service would not help either. i replaced the brake rotors and pads at my own expense. *tr | |||
| 01/01/2007 | 40000 | 10 | 12/01/2004 |
| Tl*the contact owns a 2004 jeep grand cherokee. while driving 30 mph, the vehicle would shutter when the brake pedal was applied. the dealer replaced the transfer case, rotors, and the brake pads on three occasions; however, the failure continued to occur. the failure mileage was 40,000 and current mileage was 97,000. | |||
| 09/20/2007 | 52000 | 1 | 03/10/2005 |
| A one foot hydraulic brake line at the rear of my vehicle is badly rusted and the fittings are leaking. *tr | |||
| 07/25/2006 | 24990 | 2 | |
| 2004 grand cherokee began pulsating and vibrating make it hard to keep steering wheel steady. *ts the vehicle was taken to a repair shop where the rotors were resurfaced. this alleviated the vibration temporarily. next the front and rear brakes had to be replaced and the front and rear rotors had to be resurfaced. after the repairs were made the consumer was told about a brake recall fro the 2004 jeep. the concern was then told the send copies of invoices along with cancelled check to the manufacturer for reimbursement. the manufacturer only provided the consumer with a partial reimbursement. *nm | |||
| 02/21/2006 | 1 | ||
| 2004 jeep grand cherokee front and rear brakes were pulsating while brake pedal was depressed. mechanic determined the front and rear rotors and brake pads needed to be replaced. *kb *nm | |||
| 07/15/2006 | 34106 | 1 | 08/30/2003 |
| Consumer requesting reimbursement for brake repairs done on a 2004 jeep grand cherokee. *kb the vehicle had consistent vibration while braking since the date of purchase. on july 15, 2006 the vehicle was taken to a dealer who did a brake inspection and suggested that the front and rear brakes be replaced. the consumer agreed to the repairs but ant no point did anyone a the dealer mention a brake defect that was being addressed through a class action law suit. on july 26 the consumer received a letter in referencing the class action settlement which provided a free brake inspection certificate. the consumer feels that the repairs should have been paid by the manufacturer under the class action settlement. *nm updated*jb | |||
| 01/02/2006 | 1 | ||
| 2004 grand cherokee left wheel came off. *ts the lug nuts had broken off. the consumer stated on 12-28-05 the front brakes and rotors were replaced. *jb | |||
| 01/23/2006 | 7000 | 6 | 02/24/2004 |
| In february 2004 i purchased a new 2004 jeep grand cherokee at speed motors (authorized jeep dealer) in brooklyn new york. at 7000 miles the dealer had to replace the breaks because the disks had warped. when i operated the jeep at highway speed and applied the breaks the front end would violently shake. at about 14,000 miles i returned the jeep to the same dealer with the same complaint about violent shaking in the front end. he again replaced the brakes in the front. i have since taken the jeep back to speed motors at least five times with the same complaint. i recently learned that speed motors lost it's business relationship with jeep/chrysler and can no longer service my jeep. i again encounter the violent shaking with the front end and took the car to bayridge jeep in brooklyn new york. i dropped the jeep off and later the service manager calls me at home to explain that the front and rear breaks and disks must be replaced. the services manager than explains to me that this will cost around $875.00. i told the service manager that this is an on going problem with this car. he explained that there was nothing he could do. i paid for the repairs at an authorized jeep dealer to avoid any problems with the warranty and to make a record of the break problems with this vehicle. i call the customer services telephone number for chrysler and spoke to a female operator who than past me on to her male supervisor. when i questioned the male operator about how and why an authorized jeep dealer could put a new york state inspection striker on my car with a clear mind knowing that there are major break problems with this vehicle he blew me off again. i want to go on record as saying that there are major safety issues with this car. the date below of 1-23 -06 is the date i took the vehicle to bayridge jeep. the date of incident is the period from time of purchase to 1-23-06. i fully expect this current break replacement to only last a few thousand miles. *nm | |||
| 04/15/2005 | 12000 | 1 | 06/15/2004 |
| Dt: the brakes are pulsing much more than usual. when putting pressure on the brakes one could feel the pulsing. contacted the dealership , they were not surprised .they put on new front brake rotors. this started on april 15, 2005. when going over 20 mph one would notice the problem more.*ak *nm | |||
| 03/01/2005 | 22000 | 1 | 06/19/2003 |
| Dt: the consumer noticed problems with the brakes at 22,000. the vehicle would shake when the brakes were applied. the consumer was told the rotors were warped and the pads needed to be replaced as well. *jb | |||
| 06/07/2005 | 16500 | 1 | 12/27/2003 |
| I left a doctor's appointment and turned out of the parking area to find that my brakes were very spongy and it took me about 15 feet to come to a complete stop after only going 8-10 mph. at the next stop sign my brakes completely failed, i could pump them up but they went straight to the ground afterwards. i drove into a busy street because i could not get them to stop and collided with another car going around 45 mph. my airbags did not go off nor did my seatbelt lock when i struck the car. at the scene the police officer noted that the breaks pumped up but were very spongy when pushing them down. however, the dealer finds that there is nothing wrong with the breaking system currently. i am going to have a chrysler authorized representative come and inspect the system. | |||
| 07/01/2003 | 9 | 05/29/2003 | |
| 2004 grand cherokee jeep, brake failure. *bf less than 2 months after the vehicle was purchased the consumer experienced a vibration and pulsation when the brakes were applied. the consumer took the vehicle to the dealer, however they were unable to find a problem. *jb | |||
| 02/09/2005 | 9000 | 3 | 10/13/2003 |
| I have a 2004 jeep grand cherokee laredo. braking problems with rotors. i had to bring it in at 9,000 miles due to pulsation when appling brakes, to which they turned them. 14,000 miles later they are telling me my brakes are waarped , which in turn they did not want to replace. telling me my warranty was up. i did call chrysler and they did replace. but i was told if this happens again, i will have to pay myself. i also brought the car in because the brakes were sticking which they insist there is not a problem. *jb | |||
| 10/15/2004 | 20000 | 1 | 05/20/2004 |
| While braking from 30 -40 mph, the brake pedal went to the floor and continued to the floor. the consumer shifted the vehicle into neutral and applied the emergency brake and was able to pull the vehicle out of traffic. consumer states, after depressing the brake pedal a few times the brake pressure returned. the vehicle was taken to the dealer. the dealer informed the consumer that the whole braking system needed to be replaced. the dealer replaced all rotors, pads, and calipers. *jb | |||
| 03/22/2004 | 1 | 03/12/2004 | |
| Problems with brake equipment on 2004 jeep grand cherokee.*mr the consumr feels there is a safety concern witht he brakes. the brake pedal is very spongy and with steady pressure, while stopped, the vehicle bottoms out. the vehicle has been taken tothree different dealers. two of the dealers indicated tat the systems was operation normally. the master cylinder was replaced but that didn't alleviate the problem. *nm | |||
| 06/01/2004 | 1 | 08/18/2003 | |
| When braking at speeds greater than 50 mph the car shakes uncontrollably.*ak | |||
| 06/11/2004 | 26 | 1 | 03/12/2004 |
| Brakes real soft and spongy. at a stop the brake master cylinder will bottom out with a steady foot pressure on the brake pedal. on one occassion while backing out of a parking spot, the brakes failed. the pedal went right to the bottom out point with vary little stopping power. when i pulled forward and applied the brake at about 15 mph the anti-lock system activated. after going forward and stopping a couple of times the brake pedal came back to what the dealer calls normal. it seems like there is air getting into the system. i have been to three different dealers and met with a chrysler tech rep to no avail. *ak | |||
| 04/03/2004 | 2 | ||
| While the driver was coming out of the garage vehicle suddenly accelerated. driver applied the brakes, but the brakes were inoperative. *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 04/09/2007 | 1 | 04/09/2007 | |
| I am having a problem with the steering, brakes, and the heat vent. when turning left or right, it makes this awful noise. when applying the brakes, the steering wheel and the front end begins to shake. i took the vehicle to get the brakes changed and they said the pads look fine. when i had the heater on, it was blowing cold air on the passenger side. *tr | |||
| 03/26/2007 | 7 | 03/17/2007 | |
| I purchased a jeep grand cherokee from car max on 3-17-07, and within a 3 week period the jeep accelerated when braking 6 to 7 times. running through stop lights and signs. i was almost hit. what is the problem with the jeep.*ak | |||
| 05/31/2006 | 18075 | 2 | 03/30/2004 |
| Dt*: the contact stated while attempting to apply brake pressure at various speeds the vehicle vibrated. this occurred without warning during normal braking on normal roads. the manufacturer was alerted however no inspections have been made. the rotors were resurfaced. updated 06/19/06. *jb | |||
| 06/20/2005 | 12500 | 1 | 03/28/2004 |
| I am having abs brake problems with this truck. i owned a 2000 jeep grand cherokee for 3 years and had the same problem but it was under warranty. the calipers and rotors had to be replaced 4 times and the truck had less then 30,000 miles. my brake pads were always fine. i traded the truck in early for a 2004 model. the sales man assured me the problem was fixed. after a year, i had the same problem, the rotors and calipers had to be replaced again, and the pads were fine. the mechanic told me the abs is the problem, as when you step on the brakes, it activates and heats up the rotors and damages the calipers because the abs brakes do not release in time to cool off the braking system. chrysler replaced everything because it was under 13,000 miles, but will not if it happens again. why should we have to pay for a system failure? i think chrysler should recall all models with this braking failure and fix it. they are very aware of the problem. *jb | |||
| 05/30/2005 | 1 | 02/11/2004 | |
| Dt: the brakes don't work properly when coming to a stop hit a couple bumps and pedal had to be pushed to the floor , and the abs didn't come on . took vehicle to t to dealer, and they replaced master cylinder, but is doing the same thing. it stops but the pedal still goes to the floor. *ak | |||
| 05/25/2005 | 27000 | 2 | 08/01/2003 |
| Dt: consumer had an accident today. consumer was about to make a left, a car was braking ahead and the consumer hit the brake. the consumers breaks did not respond. the tachometer was going up. consumer hit brakes a second time, still did not work. consumer hit other vehicle, and then vehicle stopped. previous warning. took vehicle to repair shop, mechanic said it just needed an oil change. last friday at one point it seemed like the brakes didn't grab. jeep stated there was a service alert or recall.*ak in the past consumer asked for information about this problem, when the driver tries to slam on brakes instead hits both the gas and brake pedal because of it being so close together.*sb | |||
| 04/01/2005 | 20000 | 1 | 08/23/2003 |
| Consumer states: vehicle shakes only when braking. all 4 rotors are warped, at various speeds the vehicles shakes more so at 45 mph or more. shakes more violently when braking from that speed. no indication of for warning until vehicle began to shake while braking. diamler chrysler will replace the front rotors, but not the back rotors, and refused to give information as one why they will only replace front, and not the back, and refuse to give information regarding deffect of rotors.*ak | |||
| 04/13/2005 | 8000 | 3 | 03/04/2004 |
| Brake problems, sudden acceleration. *ak | |||
| 11/19/2004 | 3 | ||
| While applying the brakes vehicle failed to stop and crashed into a cement wall. the vehicle was towed to the dealer for inspection. but, mechanic could not duplicate the problem. one month later, the problem recurred, and the vehicle was taken back to the dealer. again, mechanic could not duplicate the problem. *ak | |||
| 02/12/2005 | 20000 | ||
| Consumer complained about a brake problem. the rotors were thin, and prematureky wore out. owner contacted the dealer, and was told that the vehicle was under warranty. however, the brakes were notcovered by the warranty. *ak | |||
| 09/09/2004 | 6520 | 4 | 10/25/2003 |
| When braking consumer heard a grinding noise coming from front/rear brakes. dealership was notified, but did not resolve the problem. *ak the consumer stated that nothing was done to correct the failure. *tc | |||
| 06/14/2004 | 19000 | 2 | 03/21/2003 |
| On two occasions gas pedal has over took the brakes pedal an accelerated through a red light. took car to dealer found nothing wrong told them to check the front brakes. they were bad they replaced at 19,000 miles. *jb | |||
| 07/23/2004 | 250 | 2 | 06/28/2004 |
| Vehicle was brand new and when depressing the brakes pedal went to the floor. consumer took the vehicle to the dealer, who was not able to duplicate the problem. received the vehicle from the dealer, and was told dealer had no answers. consumer was afraid to drive the vehicle. even when vehicle was moving slowly it would not stop. *ak while the consumer descended grades or hills the abs would activate. the consumer would continue to press on the brake but the vehicle would continue through the stop sign or light. *nm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 01/05/2005 | 60000 | 1 | 12/10/2003 |
| The car shakes a lot when i brake. i was told that brake disks are warped and pads are 50% warned out at 13000 miles. dealer and the campony does not take responsibility although discs should last for about 60000-80000 miles.*ak | |||
| 06/01/2004 | 1 | 08/18/2003 | |
| When braking at speeds greater than 50 mph the car shakes uncontrollably.*ak | |||
| 06/28/2004 | 10000 | 2 | 07/21/2003 |
| Brake disc warping and causing pulsation. first occurrence at about 10,000 miles. second has just started at 16,000 miles.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 10/19/2006 | 40000 | 1000 | 03/10/2005 |
| Warped front brake rotors. *tr | |||
| 02/20/2007 | 29500 | 2 | 10/10/2005 |
| Tl* - the contact stated that the 2004 jeep grand cherokee's front rotors were warp due to poor caliper design. he needed to upgrade the oe-um on the brake caliper and disc. while driving at 60 mph with dry weather he applied the brakes, but the brake the pedal pulsated abnormally. he took the vehicle to dealership for repairs, but the parts were difficult to find. he returned for repairs twice, but they did not do any thing to vehicle because it was no longer under warranty. the failure mileage was 29500, and the current mileage was 30300.*ak | |||
| 06/11/2005 | 12000 | 1 | 08/22/2004 |
| Brakes on my 2004 jeep grand cherokee are a problem. *jb | |||
| 04/07/2006 | 22000 | 1 | 08/15/2005 |
| Purchased 2004 jeep grand cherokee with about 11,000 miles. by 24,000 rotors are showing signs of warping. when brakes are applied steering wheel shivers and also get pedal feedback. this is causing an unsafe driving situation and should not be happening with a car with only 24,000 miles on it. *jb | |||
| 12/16/2005 | 15000 | 2 | 12/15/2003 |
| I am reporting the second instance of front brake rotor warping on my 2004 jeep grand cherokee which has ~27,000 miles. the first occurrence was at about 15,000 miles. on braking at speeds of >35 mph (even normal braking - not emergency braking), there is an excessive front end shimmy and chatter that seems dangerous. it seemed very unusual that the front rotors had warped at 15,000 miles, but the dealer said that brakes were not covered under the jeep warranty so we paid for turning them. now the front rotors are warped again and will require service. the dealer again says that this is not covered under the warranty so i will have to pay for turning them again or replacing them. we do not pull anything with the vehicle and rarely use the brakes for anything but routine stopping, so the rotors should not warp so frequently. clearly there are design problems with this that could create an unsafe situation when braking if i were not to have the rotors fixed so frequently. for example, if the steering wheel were not gripped tightly during braking the vehicle could easily go out of control. *jb | |||
| 06/20/2005 | 12500 | 1 | 03/28/2004 |
| I am having abs brake problems with this truck. i owned a 2000 jeep grand cherokee for 3 years and had the same problem but it was under warranty. the calipers and rotors had to be replaced 4 times and the truck had less then 30,000 miles. my brake pads were always fine. i traded the truck in early for a 2004 model. the sales man assured me the problem was fixed. after a year, i had the same problem, the rotors and calipers had to be replaced again, and the pads were fine. the mechanic told me the abs is the problem, as when you step on the brakes, it activates and heats up the rotors and damages the calipers because the abs brakes do not release in time to cool off the braking system. chrysler replaced everything because it was under 13,000 miles, but will not if it happens again. why should we have to pay for a system failure? i think chrysler should recall all models with this braking failure and fix it. they are very aware of the problem. *jb | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 11/23/2007 | 8500 | 1 | 10/23/2004 |
| I have had the brake pads replaced three times in less than 4 years with only 30,000 miles on the vehicle; they pulsate when applied. i am afraid they may not grip sometimes and may cause an accident. *tr | |||
| 10/19/2006 | 40000 | 1000 | 03/10/2005 |
| Warped front brake rotors. *tr | |||
| 09/15/2006 | 16047 | 1 | 01/21/2005 |
| Dt*: the contact stated while having other repairs on the vehicle, the dealership determined the rear rotors and brake pads needed to be replaced. the repairs were not made and there was a vibration in the brakes. | |||
| 08/17/2006 | 7200 | 3 | 09/22/2004 |
| Dt*: the contact stated while driving 40 mph on normal road conditions, the vehicle pulled violently to the left while the brakes were applied. the vehicle was taken to the dealership three times for brakes repairs. after the last incident the contact noticed the dealership service did not use original replacement pads which created severe damage to the passenger side front rotor due to metal to metal contact with the caliper. the contact was very concern because during the last incident the vehicle almost hit the road rail.*ak | |||
| 04/20/2006 | 35662 | 1 | 03/24/2003 |
| Dt*: the contact stated while applying brake pressure at various speeds there was a pronounced vibration in the front end of the vehicle. the vehicle was seen by a dealer for inspection. the dealer replaced the front rotors and pads which corrected the problem. updated 05/16/2006. *ak *nm | |||
| 04/07/2006 | 22000 | 1 | 08/15/2005 |
| Purchased 2004 jeep grand cherokee with about 11,000 miles. by 24,000 rotors are showing signs of warping. when brakes are applied steering wheel shivers and also get pedal feedback. this is causing an unsafe driving situation and should not be happening with a car with only 24,000 miles on it. *jb | |||
| 03/16/2006 | 16300 | 3 | 08/01/2004 |
| Dt*: the contact stated the rotors warped resulting in front end vibration at speeds of 50 to 60 mph. the brake pads and rotors were replaced by the service dealer three times. the replacement pads and rotors failed after driving about 6,000 miles and the contact is concerned this pattern will continue. the first time the vehicle was taken to the dealer, the front and rear brake pads and rotors were replaced. during the next two visits, only the front brake pads and rotors were replaced. the dealer was unable to provide an explanation for the wear until this most recent visit, 3/16/06, where it was determined to be caused by aggressive braking. vehicle pulsated when coming to stop at traffic signal at speed of 25 mph. contact felt it was a safety problem because of failure to stop or loss of control. vehicle vibrated excessively when slowing at speeds of 50 mph or higher or for on/off ramps or traffic back ups on highways. it felt as if vehicle will not stop or lose control due to warped brake rotors. happened on three occasions; 09/29/ 2005, 05/05/2005, and 05/16/2006. *ak | |||
| 11/30/2005 | 15000 | 2 | 10/01/2004 |
| Dt: the contact stated the brake pedal felt as though it was pulsating. there was 15,000 miles on the vehicle. the dealership replaced the brake pads and cut the rotors. at 20,600 miles the pulsation returned. the vehicle was being taken to the dealership. *ak | |||
| 10/04/2004 | 10000 | 1 | 11/12/2003 |
| Warped brakes on 2004 grand cherokee. eas told by dealer it was due to the fact that i do lots of city driving. after doing some research this is a common problem in grand cherokees. i even had an associate that sold his for similar problem. while braking on highway the car violently shakes and is dangerous. this is the vehicle i transport my child in and it is not a responsible feeling i get when i put her in the car. chrylser needs to address this issue with their customers. looking at research i did this problem goes back at least 8 years. *jb | |||
| 08/01/2004 | 0 | 2 | 08/01/2003 |
| Dt: the consumer felt that the problem had started when the vehicle was purchased and had only gotten worse. the problem first started on august of 2004. when the consumer applied the brakes he could feel the vehicle shake. there was a problem with the front driver and passenger side wheel brake rotors. the vehicle felt like the wheels were out of line. the consumer took it to a mechanic they cleaned the rotors and pads. the vehicle is a 2004 jeep grand cherokee laredo. *ak | |||
| 02/28/2004 | 4000 | 1 | 12/01/2003 |
| Dt: the front and rear rotors, and brake pads need to be changed every 2 to 3,000 vehicle. took vehicle to the dealers, they said it was because consumer rode the brakes. but this was fourth jeep vehicle and driving pattern had not changed. only 12,000 miles on the vehicle. took vehicle to independent mechanic, who determined it was not normal.*ak | |||
| 05/05/2004 | 4 | ||
| While applying the brake pedal vehicle vibrated uncontrollably and failed to stop completely. vehicle was taken the dealer for inspection numerous times, and mechanic determined that brake pads and rotors needed to be replaced, and replaced them three times. however, the problem recurred. *ak | |||
| 03/29/2005 | 2 | ||
| Vehicle shook while driving, and a loud squeaking noise was heard coming from the rear of the vehicle when brakes were applied. driver was able to maintain control of the vehicle, and took it to the dealer, and mechanic determined that left and right front and rear brake pads/rotors needed to be replaced. *ak | |||
| 06/20/2004 | 17800 | 1 | |
| While driving at 50 mph consumer applied the brakes and experienced severe vibration in the steering wheel. a certified mechanic examined the vehicle, and determined that the front rotors were warped and deformed. the rotors and pads needed to be replaced.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 03/22/2004 | 6000 | 5 | 06/20/2003 |
| Tl*the contact owns a 2004 jeep grand cherokee. whenever the contact depresses the brake pedal, the steering wheel and front end shake and the brake pedal vibrates. the contact has changed the brakes and rotors five times. the vehicle was taken to the dealer twice and they stated that the brakes and rotors were defective. the current mileage was 160,000 and failure mileage was 6,000. updated 5/19/08 *cn updated 05/19/08. *jb | |||
| 08/11/2005 | 13000 | 1 | 12/20/2004 |
| At 13000 miles the steering wheel violently shakes when braking at 30 mph. dealer checked and said all was ok. while evacuated for katrina an indpendent mechanic said the rotor was warped and did something to them. at 32000 miles the shaking became worse. called dealer and asked about warranty/recall and was told not applicable. just spent $500 to replace rotors in front. back needs work also. *jb | |||
| 05/01/2006 | 33000 | 2 | 12/16/2004 |
| Tl*the contact owns a 2004 jeep grand cherokee. the current mileage was 34,081. the rotors were replaced may 1, 2006 due to the vibration of the brakes. when applying the brake the vehicle would vibrate, this began on may 1, 2007. the mechanic stated that the rotors needed to be replaced again. the failure mileage was 33,000. | |||
| 02/18/2005 | 8316 | 10 | 09/01/2004 |
| Problems with braking system. car has a pulsation in braking system. dealer replaces and/or cuts rotors and problem re-appears. vehicle has been to the dealer 10 times in the past 30 months for this exact problem. *tr | |||
| 04/11/2007 | 6 | ||
| I have had multiple rotors replaced on the jeep due to warping. this has been going on since i have bought the car.*ak | |||
| 04/17/2007 | 44000 | 2 | 06/24/2005 |
| Tl*the contact owns a 2004 jeep grand cherokee. the vehicle vibrates while driving and worsened at speeds between 55-60 mph. the front rotors were replaced at 44,000 miles on 05/2006. the vehicle began vibrating again and the rear rotors at 47,000 miles shortly after the front rotors. the front rotors were replaced again on 04/2007 at 59,000 miles. the contact stated that 4,000 miles after the warranty expired, the transmission failed and had to be replaced. the current mileage was 63,700. | |||
| 02/20/2007 | 29500 | 2 | 10/10/2005 |
| Tl* - the contact stated that the 2004 jeep grand cherokee's front rotors were warp due to poor caliper design. he needed to upgrade the oe-um on the brake caliper and disc. while driving at 60 mph with dry weather he applied the brakes, but the brake the pedal pulsated abnormally. he took the vehicle to dealership for repairs, but the parts were difficult to find. he returned for repairs twice, but they did not do any thing to vehicle because it was no longer under warranty. the failure mileage was 29500, and the current mileage was 30300.*ak | |||
| 07/16/2006 | 30000 | 4 | 04/04/2003 |
| Tl* - the contacted stated that the steering felt stiff when attempting to turn to the right or left. the contact took the vehicle to the dealer, and was told he needed to replace the steering gear box. the odometer reading was 30000 at the time of the failure. the vehicle has not been repaired. the contact continued to have the problem with the steering stiffness, and he took the vehicle back. t the steering wheel vibrates due to warped brake rotors. he had them repaired, however, he continued to have problems with the rotors.*ak | |||
| 10/18/2006 | 39000 | 1 | 01/15/2004 |
| I took my 2004 jeep grand cherokee to the dealer at just 39,000 km. after experiencing a grabbing / pulsing sensation on braking. the dealer indicated that all four rotors were warped??? seems a little early. i am following up with daimler. *jb | |||
| 11/14/2006 | 34000 | 1 | 02/01/2004 |
| Dt*: the contact stated while applying brake pressure at various speeds, there was an increased stopping distance, and the vehicle jerked from side to side without warning. the vehicle was inspected by a dealer who determined the rotors needed to be replaced. afterwards, the problem persisted. the manufacturer was not alerted. | |||
| 04/14/2006 | 15000 | 1 | 10/15/2004 |
| When braking at any speed greater than 20 mph the vehicle shakes violently. daimler chrysler stated the vehicle had too many miles on it (15,000) and would not do anything for me. after getting the brakes fixed i was told that this is a common problem for the jeeps and that the rotors were bad. *nm | |||
| 09/15/2006 | 16047 | 1 | 01/21/2005 |
| Dt*: the contact stated while having other repairs on the vehicle, the dealership determined the rear rotors and brake pads needed to be replaced. the repairs were not made and there was a vibration in the brakes. | |||
| 08/05/2005 | 29314 | 2 | 05/09/2003 |
| Dt*: the contact stated while driving 35 mph on mountain roads under normal road conditions, the vehicle pulled to either side when turns or braking were made. the vehicle was taken to the dealership who determined the front wheel rotors had to be replaced due normal wear and tear, however the vehicle had only 29000 miles. the front wheel rotors were replaced but the problem persisted and the dealership determined again the front rotors had to be replaced when they had been in use for only 11000 miles. the dealership insisted that it was considered normal wear and tear. the manufacturer was contacted who agreed to reimbursed the second rotors replacement but refused to recognize responsibilities for the first replacement. the contact was very concerned about the defective brakes because the vehicle had to be driven on mountain roads on a regular basis. updated 10/04/06. *jb | |||
| 08/30/2006 | 198023 | 1 | 01/31/2004 |
| Dt*: the contact stated while the brake was applied, the vehicle rocked back and forth. the brake pedal also pulsated. the vehicle was taken to the dealership who determined the rotors needed to be replaced. an independent mechanic replaced the rotors. | |||
| 08/07/2005 | 6000 | 4 | 09/26/2003 |
| I bought a 2004 grand cherokee,special edition brand new. after 6000 miles i needed new front brake rotors because they were warped at 8000 miles i needed new rear brake rotors because they were warped. at 12000 miles i needed new front brake rotors again because they were warped at 14000 miles i needed new rear brake rotors because they were warped. all rotors were replaced with genuine jeep parts by a jeep dealership. now at 18100 miles i need new front and rear brake rotors because they are warped. i have to replace these rotors at my own expense. i believe that it is ridiculous to replace rotors every 4000 miles. it is a hazard, when i come to a stop, the entire front end shakes! *jb | |||
| 08/22/2006 | 11000 | 1 | 04/01/2004 |
| Dt*: the contact stated while applying brake pressure at any speed, the brakes pulsated and there was an increased stopping distance. the vehicle was inspected by a dealer who determined the brake rotors were warped. the rotors were replaced but the pulsation returned. the vehicle was inspected by a dealer who determined the rotors needed to be replaced again. the manufacturer was alerted. the consumer stated the rotors were too small for the vehicle, which caused them to overheat and the warp. updated *jb | |||
| 08/01/2006 | 18000 | 2 | 08/08/2004 |
| Car was pulsating and shaking terribly when brakes were applied at 18,000 miles. was told i needed new rotors and that they are not covered under warranty. i told the repair manager there was no way i paid $33,000 for my grand cherokee and was paying $600 to get new rotors every year. i called chrysler and they said they would repair under warranty. at 29,000 miles, i have been told that i need new rotors again. called chrysler again and...too bad they are not covered. this is bull, there is no way i would spend $33,000 on a car that needs to have rotors replaced yearly. i will never buy another jeep and its too bad, i had no brake issues with my last one. *jb | |||
| 12/01/2004 | 13365 | 1 | 01/20/2004 |
| Our 2004 jeep grand cherokee special edition began shuddering when applying brake pressure. this is an extremely dangerous occurrence as it could easily shudder out of the driver's control. we took the vehicle in with 13,365 miles on it. norman chrysler jeep dodge service center stated that the rotors were warped out of round .006 a piece. both these and the brake pads were replaced. the dealership would not replace this under warranty. we were forced to pay out of pocket for something that was far beyond normal wear and tear. the service center rep told my husband that your wife rides the brake. this is not a true statement and i feel that daimler chrysler is shrugging off responsibility for a potentially dangerous safety issue. searching the internet i have found many many complaints of the same issue. we are currently up to 18,000 miles and i am waiting for the rotors to warp again. there is now a class action settlement associated with this obvious safety issue. *nm | |||
| 03/08/2006 | 1 | 06/26/2003 | |
| I have taken my 2004 jeep grand cherokee to the dealer twice for front end braking problems. pulsating sensation occurs when braking @ speeds 40 & over. vibration occurs into the steering wheel. on my first visit, was told nothing is wrong... on my second visit, was told the rotors were warped..there was only 17,000 miles on the vehicle! i drive 8 miles a day to work on city streets and i am not a heavy brake user. the dealer wanted 200.00 per rotor !! i have never had rotors go bad so fast. i was advised to wait it out..that the parts have to be defective. on a recent trip to the mountains, the problem with the brakes was very evident. the vehicle vibrated & pulsated so bad i feared for my life. now that i am back in florida, the problem is barely noticeable unless i am on a 4 lane roadway doing 35-40 mph. i planned to take the jeep elsewhere for brake service when i received a notice of a class action lawsuit regarding this problem. i have received a free brake inspection.. i've already paid for 2 brake inspections!! i want the problem fixed....as it should have been when i first complained. *jb | |||
| 06/11/2005 | 12000 | 1 | 08/22/2004 |
| Brakes on my 2004 jeep grand cherokee are a problem. *jb | |||
| 07/14/2006 | 8000 | 1 | 07/17/2003 |
| Problem with the rotors - they are warping every 8,000 miles the vehicle is a 2004 jeep grand cherokee with only 25,500 miles on it. *nm | |||
| 08/25/2005 | 24500 | 1 | 05/31/2003 |
| Warped front brake rotors causing severe vibration when braking at speeds over 50 mph. rear rotors replaced last year as well. *jb | |||
| 04/18/2005 | 18000 | 1 | 05/31/2003 |
| Warped rear brake rotors causing severe vibration when braking at speeds over 50 mph. *nm | |||
| 03/01/2005 | 2 | 07/16/2004 | |
| I purchased a 2004 jeep grand cherokee overland in july 04. by mar 05 the car began violently shaking when the brakes were applied. the dealer acknowledged the rotors were warped and resurfaced them at no charge. by june 06 the violent shaking occurred again and both the front and rear rotors were so severely warped that the mechanic stated the car was a hazard and could not be driven. the rotors must be replaced but the dealer stated this it is a wearable item and will take no action. it is unreasonable to expect consumers to replace the costly rotors annually and it is causing an extreme safety hazard. *jb | |||
| 06/09/2006 | 23271 | 1 | 09/08/2003 |
| Dt*: the contact stated that while driving at 70 mph on dry roads, the vehicle began to shudder while dressing the brakes. the shuddering stopped when the vehicle reached 30 mph. the vehicle was taken to a service dealer, where it was determined that the brake rotors were warped. the dealer replaced the rotors and the brake pads. | |||
| 05/24/2006 | 25000 | 1 | 12/24/2003 |
| I leased a brand new 2004 special edition jeep grand cherokee in december of 2003. at approximately 25,000 miles of normal driving conditions, the front end began shaking violently when applying pressure to the brakes. after reviewing the my car stats website i questioned whether it could be a rotor problem. i called the dealership and was told it would not be covered by warranty. the local dealership turned the rotors, reporting they were badly warped. they also ensured me that it would happen again and was widely known to be a jeep grand cherokee issue. my understanding is that rotors should last much longer than 25,000 miles. i do not believe i should have to pay over $100 to correct an issue that is obviously a design flaw. i also do not intend to keep the vehicle beyond the term of the lease as i do not want to invest $400-$500 each time this happens. for anyone out there considering a daimler chrysler product, think twice before signing on the dotted line. *jb | |||
| 05/17/2006 | 30556 | 1 | 01/05/2004 |
| Dt*: the contact stated while driving at various speeds while the brake pedal is depressed the vehicle vibrated. the dealer determined the front rotors were warped and replaced them which corrected the problem. | |||
| 05/31/2006 | 18075 | 2 | 03/30/2004 |
| Dt*: the contact stated while attempting to apply brake pressure at various speeds the vehicle vibrated. this occurred without warning during normal braking on normal roads. the manufacturer was alerted however no inspections have been made. the rotors were resurfaced. updated 06/19/06. *jb | |||
| 05/23/2006 | 12600 | 2 | 10/07/2003 |
| I own a 2004 jeep grand cherokee with only 16000 miles. at 12600 mile i had brake problems where the jeep who shake violently when the brakes were applied to the point where someone might loose control of the jeep causing a serious accident resulting in a possible death. i took it back to the dealer and was told that the rotors needed to be replace and the warranty expired after 12000 miles so i would have to pay $400 which i refused to do. i took the car to my personnel mechanic and had the rotors turned and new pads for around $100. now with 16000 it needs to be done again. this is unacceptable. its not right that every 3-5000 miles i need brakes! i was told that its due to the fact that the rotors through design toe in when applied causing excessive wear on the pads and rotors. this is a design flaw and needs to be addressed! i will file with the bbb here in ma. and the att. gen but i'm hoping that you can assist also. if you look at websites like www.mycarstats.com there are at least a 100 complaints referencing the same issue. something needs to be done...before someone gets hurt. *jb | |||
| 05/15/2006 | 25000 | 1 | 02/01/2004 |
| Dt*: the contact stated while attempting to apply brake pressure the brakes vibrated. this occurred without warning during normal braking on normal roads at all speeds. the dealership determined the rotors needed to be replaced. the manufacturer was alerted. | |||
| 01/01/2006 | 28000 | 4 | 08/01/2004 |
| I purchased a 2004 jeep grand cherokee in august of 2004. within the first 7000 miles i had to replace the front rotors and pads due to warping. daimler/chrysler covered this service and replacement under warranty. within the next 7000 miles they had warped again. daimler chrysler would not cover them this time. i had to pay out of pocket for aftermarket rotors and pads which were a better quality than what daimler/chrysler used the first time. these rotors and pads have lasted about 12000 miles and have warped again. i highly doubt that someone buying a jeep product would think that they have to change their front rotors and pads close to twice per year. i have learned to live with the shake that occurs due to the warping however when exiting a highway and decelerating from high speeds the shake is unbearable. i never expected to have to replace my front rotors and pads so frequently. on my last vehicle which wasd a ford i replaced them every 24000 miles. i am aware that jeep replaced the front calipers on their 1999 jeep grand cherokees due to this problem. i hope that they issue a recall for these calipers soon before i am broke from repairing my front brakes. thank you for taking my complaint. *nm | |||
| 01/03/2005 | 1 | ||
| 2004 jeep grand cherokee front rotors warped after 14,000 miles of mostly highway driving. in all my years of owning vehicles, i have never heard of such a thing being the fault of the driver as my dealership was trying to explain to me. the dealer wants to charge me $100.00 to machine the rotors. how will this prevent this from happening again??? these rotors are defective and should be recalled and replaced. i have owned three jeeps previous to this one and i have never experienced a problem like this. i think this will be my last chrysler product. *jb | |||
| 04/20/2006 | 65350 | 5 | 11/10/2004 |
| I own a 2004 jeep grand cherokee. i had to put brakes on it may 30, 2005. since that time i have had to put four additional sets of brakes. the last 4/25/06. the dealership service department and daimler/chrysler both agree that the initial brakes on this vehicle were not of the standard, quality and durability needed. the last set of brakes were heavy duty and obviously cost considerably more than regular brakes. *jb | |||
| 04/20/2006 | 35662 | 1 | 03/24/2003 |
| Dt*: the contact stated while applying brake pressure at various speeds there was a pronounced vibration in the front end of the vehicle. the vehicle was seen by a dealer for inspection. the dealer replaced the front rotors and pads which corrected the problem. updated 05/16/2006. *ak *nm | |||
| 04/01/2006 | 1 | 04/04/2003 | |
| I have a 2004 jeep grand cherokee. i bought the one on the show room floor with 46 miles on it. in all of the vehicles i have purchased over the years i have never had so many problems. i just took it in for the 3rd time for brakes. i was told the rotors were bad again! of course the rotors will be warranty. however i was charged $90.00 labor for warranty work, again. i told the dealer to go past the rotors this time and check the pads. they said they were worn 20-30%, but i brought the parts home and my husband said they were gone! the service manager said jeep knows they have a problem with their brakes and will not do anything about it! i was getting 13 mpg after 36,000 miles. i was told if i got a tune up it would be better. well, $300 later it is not better! now i get 12. 4 wd..i had taken it to the dealer for the 4wd locking up. i was told not to use the pt 4wd. my husband was driving in ft 4wd in the winter and went to turn into a parking space. it locked up in the turn and we came inches from hitting a parked car. i called the dealer and was told this is normal. please! normal? so nothing has been done about it. i had metal in the transmission. now please tell me how that can happen? i am a 56 year old woman. what if i drove it the way commercials say you can? i have the extended warranty, but of course when something is done it isn't a covered expense. i really believe that i purchased a jeep with alot of problems and don't know where to go from here. i am going to get my repair invoices together and call our local tv station. toledo ohio has thousands of jeeps in parking lots all over the city and i want the consumers to know what kind of problems they will have if they purchase one. i am looking forward to your response before i pursue further. *nm | |||
| 04/07/2006 | 22000 | 1 | 08/15/2005 |
| Purchased 2004 jeep grand cherokee with about 11,000 miles. by 24,000 rotors are showing signs of warping. when brakes are applied steering wheel shivers and also get pedal feedback. this is causing an unsafe driving situation and should not be happening with a car with only 24,000 miles on it. *jb | |||
| 02/24/2006 | 14717 | 1 | 05/13/2004 |
| 2004 jeep grand cherokee overland. had to replace front brakes and rotors after only 14717 miles. owned 2 jeeps previously and never had this problem before. *jb | |||
| 03/01/2005 | 15000 | 2 | 12/23/2003 |
| I have a 2004 jeep grand cherokee. at approximately 15,000 miles (just over 1 year of ownership), the jeep began with a pronounced vibration during braking. this was particularly bad when braking at highway speeds. brakes were also less effective. i had the rotors replaced, but had to pay all labor costs and for the brake pads myself. at approximately 25,000 miles the same problem was occurring. i brought it back to the dealership and had the rotors replaced under the 12,000 mile replaced part warranty. the pads did not need replacing. rotors should not become unusable before brake pads. i have owned a 1998 jeep gr. cherokee before this and it had similar problems with the rotors. i also know several other friends and family members with similar problems. two of those people have 2002 models and one has a 2003 model. in all cases the problem continues time after time. *nm | |||
| 03/25/2006 | 11000 | 1 | 11/01/2004 |
| Dt*: the contact stated while driving at various speeds the brakes pulsated without warning. when the problem occurred at 3,500 miles the dealership replaced the brake rotors. the problem returned at 11,000 miles. after inspecting the vehicle the dealer replaced the rotors due to warping. | |||
| 01/01/2005 | 12000 | 1000 | 10/15/2003 |
| We bought a new 2004 jeep cherokee and shortly after the 12000 warranty work we noticed an increasing shudder and excessive vibration when braking. at the 15000 mile warranty work, we brought it to the dealership attention. the vehicle was checked and found that the front wheel rotors were out of round and required turning. the dealership and service personnel have always been helpful and able to assist us with the vehicle but in this case they were unable to correct the defect. as we felt this was a manufacturing defect and safety hazard, we were told it was not covered after 12000 miles. telephone contact with the national number for chrysler was terse and were advised again that this was not covered. when asking to addressed this with a person higher up, i was informed that that was not possible and that this person was authorized to make all decisions relative to the problem. not feeling safe with the performance of the vehicle, we went back to the dealership and had the rotors turned. apparently, this will be an expected expense every 12000 miles. it was a definite safety hazard especially when braking going down inclines. i have been told this is a common defect for the jeep cherokees. *nm | |||
| 03/16/2006 | 16300 | 3 | 08/01/2004 |
| Dt*: the contact stated the rotors warped resulting in front end vibration at speeds of 50 to 60 mph. the brake pads and rotors were replaced by the service dealer three times. the replacement pads and rotors failed after driving about 6,000 miles and the contact is concerned this pattern will continue. the first time the vehicle was taken to the dealer, the front and rear brake pads and rotors were replaced. during the next two visits, only the front brake pads and rotors were replaced. the dealer was unable to provide an explanation for the wear until this most recent visit, 3/16/06, where it was determined to be caused by aggressive braking. vehicle pulsated when coming to stop at traffic signal at speed of 25 mph. contact felt it was a safety problem because of failure to stop or loss of control. vehicle vibrated excessively when slowing at speeds of 50 mph or higher or for on/off ramps or traffic back ups on highways. it felt as if vehicle will not stop or lose control due to warped brake rotors. happened on three occasions; 09/29/ 2005, 05/05/2005, and 05/16/2006. *ak | |||
| 05/01/2005 | 8000 | 2 | 11/30/2004 |
| Bought 2004 jeep grand cherokee in november 2004. over the course of six months and 8,000 miles, brake rotors began to warp and cause increased braking distances and instability during braking. dealer replaced the front rotors, and braking returned to normal. over the course of the next 11 months and 19,000, the pulsation in the brakes returned causing instability in braking and longer braking distances. manufacturer warranty has expired (12/12,000 miles for rotors). i will replace rotors with better quality parts to prevent warping in the future.*jb | |||
| 03/03/2006 | 55000 | 1 | 11/25/2005 |
| Dt*: the contact stated while stopping at any speed, the vehicle shook. the dealership determined the front rotors were warped. the front rotors were replaced and the rear rotors were turned. | |||
| 03/09/2006 | 12000 | 1 | 04/22/2004 |
| Dt*: the contact stated the steering wheel would shake and the brakes pulsated at various speeds. the problem gradually became worse. upon inspection the dealership determined the brake rotors were wearing down. the dealer will be turning the rotors. | |||
| 09/01/2005 | 18000 | 1 | |
| Dt*: the contact stated while driving at various speeds when brake pressure is applied the front end of the vehicle vibrates. this occurs on normal roads and during normal braking. the vehicle was taken to the dealership for inspection. upon inspection the dealership determined the rotors needed to be replaced however, no repairs were made. the manufacturer was alerted. | |||
| 07/29/2004 | 16000 | 2 | 07/11/2003 |
| (1) severe brake pedal pulsation and associated shaking and severe vibration to steering wheel and column. (2) premature warping of front brake rotors annually - twice in 30k miles since new. (3) original rotors machined in place @ 16k miles; rotors and pads replaced @ 30k miles. requested dealer measure new rotors with micrometer to ensure initial variation in thickness within daimler chrysler specs. run out measurements also requested, made and recorded prior to and after installation. *jb | |||
| 12/16/2005 | 15000 | 2 | 12/15/2003 |
| I am reporting the second instance of front brake rotor warping on my 2004 jeep grand cherokee which has ~27,000 miles. the first occurrence was at about 15,000 miles. on braking at speeds of >35 mph (even normal braking - not emergency braking), there is an excessive front end shimmy and chatter that seems dangerous. it seemed very unusual that the front rotors had warped at 15,000 miles, but the dealer said that brakes were not covered under the jeep warranty so we paid for turning them. now the front rotors are warped again and will require service. the dealer again says that this is not covered under the warranty so i will have to pay for turning them again or replacing them. we do not pull anything with the vehicle and rarely use the brakes for anything but routine stopping, so the rotors should not warp so frequently. clearly there are design problems with this that could create an unsafe situation when braking if i were not to have the rotors fixed so frequently. for example, if the steering wheel were not gripped tightly during braking the vehicle could easily go out of control. *jb | |||
| 01/01/2005 | 12000 | 1 | 12/17/2004 |
| At highway speeds (around 60 mph) when applying brakes steering wheel shakes (vibrates), replaced front rotors, front pads, contact dealer, all that starting at 15,000 miles on a new car. *nm | |||
| 11/30/2005 | 15000 | 2 | 10/01/2004 |
| Dt: the contact stated the brake pedal felt as though it was pulsating. there was 15,000 miles on the vehicle. the dealership replaced the brake pads and cut the rotors. at 20,600 miles the pulsation returned. the vehicle was being taken to the dealership. *ak | |||
| 04/01/2004 | 17664 | 3 | 07/12/2003 |
| Dt: the contact stated the brake rotors were warped. when driving at highway speeds and needed to make a panic stop the steering wheel vibrated violently. the contact lost control of the vehicle. the vehicle has been corrected twice for this problem. the first time was on may 7, 2004 at 9,175 miles on the vehicle. they resurfaced the rotors. the second time was on 3-15-05 at 17,664 miles when they replaced the rotors. the manufacturer stated because of the mileage of the vehicle they will not stand behind it. however, they have corrected the vehicle twice for the same problem prior to this failure. if the brake rotors needed to be corrected again it will be at the contact's expense. the vehicle now has 24,700 miles on it. this problem occurred within 5000 miles of each failure. the contact stated there were other complaints on the 2003 models and the manufacturer corrected them. *ak | |||
| 10/10/2005 | 31000 | 1 | 03/28/2003 |
| The rotors on my 2004 jeep grand cherokee are defective. at 31,000 miles, i felt a pulsing when i applied the brakes. the dealer inspected my brakes and said the front rotors were warped 0.4. i do not use brakes heavily. the pads still have 3/8(i have the old pads) remaining after 31,000 miles. when i had the rotors turned i asked the mechanic if this was unusual and his comment was, chrysler keeps him very busy. he also told me that he had to turn them down to the minimum allowed, so if this happens again i will have to buy new rotors. i replaced the brake pads, to be on the safe side. when i was bleeding the brake lines, i noticed the caliper twisted the rotor inward when braking pressure was applied. i am 62 and this is my first chrysler car. i have never had to have the rotors turned on any of my previous cars, which before this jeep were all gm cars. i believe the rotors and/or calipers/brake system is defective and need to be recalled and fixed. i contacted chrysler in october about this problem and they have not answered me to date. *jb | |||
| 10/26/2005 | 29000 | 1 | |
| I bought a 2004 jeep grand cherokee with 25,000 miles. shortly after the purchase the jeep would shake everytime the brakes were applied. the dealer reported i would probably need new brake pads and rotors. the dealer reports that he is not aware that this is a common problem with 2004 jeeps. he stated the consumer would be responsible for the cost of replacement. he attributed the wear of the brakes to the consumers driving style. no action was taken. *nm | |||
| 10/04/2004 | 10000 | 1 | 11/12/2003 |
| Warped brakes on 2004 grand cherokee. eas told by dealer it was due to the fact that i do lots of city driving. after doing some research this is a common problem in grand cherokees. i even had an associate that sold his for similar problem. while braking on highway the car violently shakes and is dangerous. this is the vehicle i transport my child in and it is not a responsible feeling i get when i put her in the car. chrylser needs to address this issue with their customers. looking at research i did this problem goes back at least 8 years. *jb | |||
| 09/29/2005 | 15000 | 1 | 09/29/2003 |
| I own a 2004 jeep grand cherokee and i am the original owner. i have under 30,000 miles on the car. when i brake, the steering wheel shudders and the brakes pulse. the dealer informs me that the rotors need to be replaced. rotors should not need to be replaced at 30,000 miles. it is unsafe and expensive. chrysler knows of the problem as it has been occurring since the 1990's and they still do not fix the rotors.*jb | |||
| 07/01/2004 | 12500 | 1 | 07/30/2003 |
| I have been having brake vibrating problems since 12,000 miles on my 2004 jeep. it has gotten substantially worse, now at 18,000 miles. i have contacted jeep corporate and they were of no help. the 3 times i brought my jeep in for repair, all they did was re-surface the brake pads once because they were warped. they could not cover the cost of the resurfacing or the diagnosis because my jeep was over 12,000 miles. according to the nhsta website, there are a number of jeep customers with the exact same problem. *jb | |||
| 08/01/2004 | 0 | 2 | 08/01/2003 |
| Dt: the consumer felt that the problem had started when the vehicle was purchased and had only gotten worse. the problem first started on august of 2004. when the consumer applied the brakes he could feel the vehicle shake. there was a problem with the front driver and passenger side wheel brake rotors. the vehicle felt like the wheels were out of line. the consumer took it to a mechanic they cleaned the rotors and pads. the vehicle is a 2004 jeep grand cherokee laredo. *ak | |||
| 04/05/2004 | 9431 | 4 | 09/01/2003 |
| Brake rotors replacement & resurfacing to eliminate vibration and shaking when braking necessary to repair anywhere from every 5000 miles to 9500 miles. *nm | |||
| 07/15/2004 | 10698 | 2 | |
| 2000 jeep grand cherokee developed problems with the brakes.*mr the vehicle's steering wheel would vibrate when the brakes were applied at speeds of 40 mph or higher. the brakes were replaced by the dealer three times in 20000 miles. the repairs were done under warranty at no cost to the consumer. after the third brake repair the consumer had no faith in the vehicle. the dealer suggested that the consumer consider purchasing a new 2004 jeep grand cherokee. the dealer explained that the new jeep had a new brake design with improved calipers. the consumer traded in his 2000 cherokee for a 2004 cherokee (ij4gw48s44c172654, purchased july 14, 2003). after driving the vehicle 10694 on july 15, 2004 the consumer had to take the vehicle to the dealer for high speed shudder and vibration in the steering wheel when the brakes were applied. the vehicle was taken to the dealer one other time on june 2, 2005 for the same problem. each time the rotors were replaced due to heat stress. *nm | |||
| 06/06/2005 | 6000 | 1 | 08/02/2004 |
| Events : vibration when braking. consequences : begining of loss of control problems because of the vibration in the steering wheel and vehicle.. this is a new car with 6000 miles. rotors replaced because of warpage at 6000 miles. dealer said there is no cure for this problem except to put new rotors on every 6000 to 10000 miles. you only know of the problem when it too late and the vibration begins. there were also two other people at the dealer when i was there with the same problem. i have a friend that has replaced his rotors 4 times in 34,000 miles. this has been a problem since 1999-2004. without control of your brakes you have no control. please look into this. it is a widespread problems in jeep grand cheorkee's. | |||
| 06/28/2005 | 20000 | 1 | 09/15/2003 |
| Dt: consumer complained about a braking problem, warped front/rear rotors. consumer the problem fixed today. when applying the brakes the pedal pulsed and lost brake power with only 20,000 miles on vehicle. consumer said vehicle did not pull trailers, make jack rabbit stops, or anything that would cause such a problem. vehicle was serviced regularly by the dealer it was purchased. the rotors were turned instead of being replaced. o consumer expected this problem to recur, and felt that was a manufacturing defect. *ak | |||
| 06/12/2005 | 17534 | 1 | 09/28/2004 |
| Driving at 65 mph i came upon an accident and had to brake rapidly. when i applied the brake the car shook violently and went into an uncontroble spin and ended up facing oncomming trafic in the opposing lane. took the car 2004 jeep gc to the dealer to check out why this happened the dealer said the front rotors were warped and had be replaced and was not under warrentee he also statedthey get 40 or more jgc in for brake work a month.am i missing something here? ?? | |||
| 02/28/2004 | 4000 | 1 | 12/01/2003 |
| Dt: the front and rear rotors, and brake pads need to be changed every 2 to 3,000 vehicle. took vehicle to the dealers, they said it was because consumer rode the brakes. but this was fourth jeep vehicle and driving pattern had not changed. only 12,000 miles on the vehicle. took vehicle to independent mechanic, who determined it was not normal.*ak | |||
| 06/02/2005 | 8000 | 2 | 02/15/2003 |
| Our 2003 model year jeep grand cherokee has terrible brake rotors. the jeep is used by my wife for a daily driver. we live in ohio in a fairly flat area. the vehicle is driven in town 95% of the time. the vast majority of that time is on the same road with a speed limit of 35mph. it is not a congested area that requires significant and or sudden braking. the rotors began to warp around 5,000 miles. the next scheduled oil change was around 8000 miles, and we had them replaced at that point. the rotors warped severely again around 20,000 miles. at which point the dealer fooled my wife into paying them for replacement chrysler rotors as the brake warranty was neither covered under the 3/36 bumper-to-bumper warranty nor the 7-70 powertrain warranty. if i had not thought them to be under warranty, i would have never had the dealership replace them with components of such shoddy quality that they will warp again inside of one calendar year. the service manager told my wife that rotors should only last 10,000 miles. i am an automotive mechanical engineer. i uinderstand that the factors that contribute to rotor warpage are only heat and installation. given the use of this vehicle (we don't even have a tow package), excessive heat can be eliminated. the failure mode eliminates improper installation. poor quality material, not enough material, and inadequate manufacturing processes could cause warpage with significnatly lower heat threashold. since chrysler and now dc has been having the problem for decades, and they have changed the calipers in the '02 model year, i suggest that nhtsa pressure dc to upgrade the quality of the rotors. all they have to do is shed heat and take the wear of the brake pads on their surface. it is one of the more simple components in a vehicle. i would suggest that they not only replace the rotors for all grand cherokee owners, but replace them with a reputable name (non dc oem) rotors. this would alleviate all issues. | |||
| 03/01/2005 | 24000 | 12/16/2004 | |
| Warped brake rotors at around 24,000 miles are causing a strong vechicle shudder on my 2004 jeep grand cherokee when braking. this could lead to increased braking distance and a loss of vechicle control. | |||
| 05/18/2005 | 7738 | 2 | 10/06/2003 |
| I have a 2004 jeep grand cherokee with 15,000 miles. the front brake rotors had to be replaced at 7738 miles, and now again at 15,440 miles. the warping of the rotors makes the car unstable and i have almost been in a few serious accidents, and did have one collision due to this problem. these rotors are flimsy and should be replaced with a better quality part | |||
| 02/12/2004 | 10650 | 10 | 02/26/2003 |
| Dt; front brake rotors have been replaced twice and redone once within 25,000 miles. when brake pressure is applied there is major vibration from the steering wheel. after current resurface no problems as of now. *tt | |||
| 04/01/2005 | 20000 | 1 | 08/23/2003 |
| Consumer states: vehicle shakes only when braking. all 4 rotors are warped, at various speeds the vehicles shakes more so at 45 mph or more. shakes more violently when braking from that speed. no indication of for warning until vehicle began to shake while braking. diamler chrysler will replace the front rotors, but not the back rotors, and refused to give information as one why they will only replace front, and not the back, and refuse to give information regarding deffect of rotors.*ak | |||
| 04/26/2005 | 18869 | 3 | 06/06/2003 |
| 2004 jeep grand cherokee on 3rd set of front rotors at 18,869 miles. rear rotors identified with same problem and jeep will not cover under warranty. multiple communications with jeep have failed to resolve issue. however, when we emailed jeep to inquire about whether or not rotors were upgraded on 2005 model to fix brake rotor problems identified on 1999-2004 model we were informed that yes we did update the rotors on the 2005 model grand cherokee and changed the vendor for the rotors. this, i believe, indicated that they identified a problem which required them to not only update the rotors but it was also severe enough to change vendors. i feel that jeep should upgrade our front and rear rotors to either the 2005 model rotor (if appropriate) or upgrade to a different type of rotor which does not have a history of warping requiring replacement. | |||
| 01/08/2005 | 20000 | 2 | |
| The front brakes pulsated because the front rotors were warped. the dealership re-surfaced the rotors and replaced the brake shoes, but the failure has recurred. this is a common failure with these vehicles , in which the dealership and manufacturer are aware of. *jb the brake problem began initially at about 17,000 miles and became progressively worse. resurfaced rotors at 20,000 miles and they began exhibiting problems at about 22,500 miles. problem is continuing to worsen. *bf *nm | |||
| 04/14/2005 | 7200 | 2 | 09/29/2003 |
| After only 11 months and approximately 7,200 miles car became difficult to control during braking at highway speeds. brake pedal had severe pulsation, steering wheel shook harder, and car shook during all braking conditions. dealer replaced front rotors. after 18 months and 12,000 miles, brake pedal began pulsating, and steering wheel started shaking during braking conditions. dealer replaced front rotors again! the dealer informed me that the rotors are no longer covered by the manufacturer under warranty. i am very concerned about this problem and the lack of attention by the manufacturer towards resolving the problem. if the problem has not been resolved by the manufacturer, then am i expected to have the same problems again within 3,000 to 5,000 miles from now? and then who will be responsible for the cost? me...the consumer!!!!! the manufacturers of all vehicles have the responsibilty to provide a quality braking system in all vehicles that should work correctly and without problems.*ak | |||
| 05/05/2004 | 4 | ||
| While applying the brake pedal vehicle vibrated uncontrollably and failed to stop completely. vehicle was taken the dealer for inspection numerous times, and mechanic determined that brake pads and rotors needed to be replaced, and replaced them three times. however, the problem recurred. *ak | |||
| 03/29/2005 | 2 | ||
| Vehicle shook while driving, and a loud squeaking noise was heard coming from the rear of the vehicle when brakes were applied. driver was able to maintain control of the vehicle, and took it to the dealer, and mechanic determined that left and right front and rear brake pads/rotors needed to be replaced. *ak | |||
| 08/01/2004 | 12000 | 11/01/2003 | |
| Brakes and brake pedal shake crazily when applied. this started happening around 12,000 miles. i heard of a civil suit that is being filed in missouri/kansas and have been waiting to repair to see if there is a recall. *nm | |||
| 02/12/2005 | 20000 | ||
| Consumer complained about a brake problem. the rotors were thin, and prematureky wore out. owner contacted the dealer, and was told that the vehicle was under warranty. however, the brakes were notcovered by the warranty. *ak | |||
| 02/01/2005 | 1 | ||
| Consumer complained about brake problems. when taking vehicle to dealer to be serviced they had to replace both front rotors.*ak | |||
| 08/18/2004 | 9495 | 2 | 10/05/2003 |
| When driving between 35-70 mph vehicle sways from side to side and is overly sensitive to standard corrections. dealer stated brake rotors were warped, and replaced them under warranty at 9000 miles.*ak | |||
| 06/01/2004 | 16000 | 2 | 05/01/2003 |
| Warping of front brake rotors. it occurred at 16000 miles and the roters were ground. it is now starting again at 25000 miles. i was informed by the service man this is a common issue with 2004 jeeps. *ak | |||
| 10/29/2004 | 2 | ||
| Consumer states that he purchased his vehicle in 2003, soon in april 29, 2004 he had to take his vehicle to the dealer for the replacement of brand new rotors. the mechanic told him that his brakes were warped. this was at 7074 miles. then on 10/27/04 he took his vehicle in again for brake problems, again he was told that he needed new rotors and that they were warped.*jb | |||
| 09/21/2004 | 25000 | 1 | |
| Vehicle shakes and vibrates without control when applying the brakes. i took it to the dealership while it was under warranty and they would not honor it because the rotors were warped. said it was over 12,000 miles. i had the rotors turned twice now and they are still warped past the point of no return. i guess new rotors will need to be purchased. chrysler should own up to their problems. never had this problem ever with any other vehicle i have owned until jeep. not even a year old yet.*ak | |||
| 08/25/2004 | 1 | ||
| While applying the brake pedal at low speeds vehicle shimmied uncontrollably. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that rotors needed to be replaced. *ak the vehicle pulsated from the first mile at low speeds of 30-35 mph or less. *sc | |||
| 03/04/2004 | 18000 | 05/01/2003 | |
| Problems with warped rotors on vehicle. *mr ten months and 18000 miles after the vehicle was purchased, the early warning symptoms of warped rotors surfaced. the vehicle was taken to the dealer who confirmed that the rotors were indeed warped. the manufacturer refused to honor their basic warranty. the consumer has owned three other jeeps in the past all of which experienced some type of rotor problem *nm | |||
| 08/24/2004 | 0 | 1 | 05/30/2003 |
| (1)violent shaking occurs while braking at various speeds (2)brake failure,rotors warped. (3)taken to dealership, will not repair due to 15,000 miles on vehiclehad repairs done by private individual,will not take this vehicle back to dealership!!rotors turned and repaired $130.00. *ak | |||
| 06/20/2004 | 17800 | 1 | |
| While driving at 50 mph consumer applied the brakes and experienced severe vibration in the steering wheel. a certified mechanic examined the vehicle, and determined that the front rotors were warped and deformed. the rotors and pads needed to be replaced.*ak | |||
| 06/20/2004 | 16000 | 1 | 10/09/2003 |
| Car shakes uncontrolably when braking. hard to come to a stop. taken into dealership and told the rotors are warped beyond repair. otors replaced at dealership. chrysler states this is a defective part but will not cover the repairs because it is over 12000 miles. *ak | |||
| 04/09/2004 | 7650 | 1 | 11/15/2003 |
| 2004 jeep grand cherokee warped rotors at 7800 miles. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - DRUM | |||
| 04/04/2005 | 1 | 03/24/2004 | |
| I leased a 2004 grand cherokee in march of 2004 and less than a year later i had to have the front rotors replaced due to warping. the vehicle only had 7984 miles on it. my mother bought the same year model and her is at 16000 miles and her front rotors are warped. i owned a 1999 grand cherokee prior to the one i have now and traded it in because it had the same problem with the rotors, i was told that the new 2004 model had fixed the problem. i was lucky enough that the brakes were still coverd by warranty but my mother isn't, i am beyond angry with jeep. do not buy a jeep grand cherokee!!!! almost every person i know with a grand between the years of 1999-2004 have had their rotors warp every year and jeep refuses to fix the flaw or replace the brakes when they warp prematurely. i am heartbroken because i love how they look and ride but because of the brake problems i will never buy another.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 11/19/2004 | 1 | 04/09/2004 | |
| As the consumer's daughter attempted to brake, they had become hard and did not operate. the vehicle then rolled into a parked vehicle. the consumer was informed that the brake booster had been disconnected. *sc | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 08/03/2006 | 55000 | 1 | 05/31/2004 |
| On vacation, i experienced brake failure. i was unable to stop the vehicle. 2004 jeep grand cherokee. took vehicle to dealership for repair. did not have parts and noticed on the internet there was a recall on like models. brought auto home un-repaired waiting for response from chrysler. dealership would not cover service and noted this is a defective master cylinder. not sure what to do at this point. *jb | |||
| 05/30/2005 | 1 | 02/11/2004 | |
| Dt: the brakes don't work properly when coming to a stop hit a couple bumps and pedal had to be pushed to the floor , and the abs didn't come on . took vehicle to t to dealer, and they replaced master cylinder, but is doing the same thing. it stops but the pedal still goes to the floor. *ak | |||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||
| 02/11/2008 | 42000 | 1 | 04/10/2004 |
| 2004 jeep with 42k miles- the brake peddle has one inch of lateral movement. the dealer plans to replace the peddle assy. for about $1,000. my foot has slipped off the pedal when my shoes were wet. i am told that it can not be tighten up only replaced. to me this seems the problem is in the design on the brake linkage, and not due to normal were and tear. its just a matter of time. *tr | |||
| 12/01/2006 | 38000 | 1 | 06/30/2003 |
| Dt*: the contact stated the motor to the adjustable pedals became inoperable causing the accelerator and brake pedals to be out of alignment. the accelerator pedal moved down and the brake pedal moved up. the vehicle was driven to the dealer who determined the motor needed to be replaced. | |||
| 04/30/2004 | 5 | 5 | 03/01/2004 |
| While applying the brake on 5 separate occasions, the consumer applied the brake and the accelerator pedal simultaneously. this condition caused the vehicle to accelerate unexpectedly. the dealer was notified and was aware of this issue. *jb | |||