Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 03/01/2011 | 90000 | ||
| Electric windows and locks stopped working. found broken wire in driver side door harness. repaired the wire and then rf door harness wires broken. repaired those wires and now harness contact in rf door panel connection is faulty. window and locks do not work unless you wriggle connector. rr door does not lock. replace window and door switch but did not solve the problem. | |||
| 03/12/2009 | 44000 | ||
| I own a 2004 jeep cherokee which has an electrical issue where the power windows, door locks and everything on the drivers side door control panel do not work as well as the interior lights do not turn off, all causing a safety issue.i found out this is a known issue with jeep cherokees due to the wiring inside the front drivers side door. i had this issue in 2009 after at about 46,000 miles. when calling the dealership i was told that this is a known issue and the dealership give me an exact price over the phone as they knew of this issue. since the dealership was very rude and price was very high.i had the repairs done at a highly regarded repair shop which specializes in electrical work which cost $201 but now (at 80,000 miles) the exact same issue has happened again due to the opening and closing of the front drivers side door. the wiring harness is located on the driver's side door, but the harness is too small to sustain all of the wires. when the door is opened, the wires come out of the harness and break, which causes everything on the drivers side door panel not to work. this includes the power windows, door locks, interior lights and power mirrors all of which cause a safety hazard. i believe that this should be a recall for jeep that they should fix free of charge especially since this is a known issue. i feel that it's very reckless of jeep to not recall this known safety issue and allow their customers to drive with windows and door locks that to not work or interior lights that do not turn off. in order to turn off the interior lights i had to remove the fuse which can be very dangerous at night and makes it very difficult see any of the instruments. this car is used by my handicapped wife and due to this issue i will not let her drive at night as i feel this car is very unsafe in it's current state. | |||
| 09/28/2012 | 42000 | ||
| Good evening, i own a 2004 jeep grand cherokee laredo 4x4. i had bought my vehicle a few years ago with about 18,000 miles on it. after taking it for a test drive there was a slight clicking noise from the front wheels. after today, the clicking noise seems to get louder at driving 25 mph. i tried to troubleshoot the problem by researching similar instances on the internet. there was a general consensus that a bad u-joint was the culprit due to a lack of permanent grease that should have been used by the manufacturer. given that this can lead to the vehicle losing control when the u-joint snaps can be lethal. please inquire whether this is a feasible issue that can be recalled for my vehicle. thank you. | |||
| 10/12/2011 | 50000 | ||
| Dual climate control door failure. plastic door hinges break, faulty design, should be replaced with aluminum or other metallic pieces. all of the 1996 - 2001 jeeps dual climate doors break. | |||
| 10/12/2005 | |||
| Window risers. 5 broken risers since the car was new. garaged with less than 75 k miles. according to the internet this is an item that should have been recalled and there are thousands of compaints about these failures. chrysler will not fix or respond. | |||
| 07/25/2011 | 120000 | ||
| Window dropped while vehicle was parked and would no longer roll up....reefed it up and taped it.....took to jeep dealership.....total cost to repair is $650.00..... same problem happened 4 years ago, but vehicle was under warranty at that time. i guess this is a common problem with grand cherokee laredo jeeps. mine is a 2004. a recall should be made on this plastic clip fault!!!!! | |||
| 08/11/2011 | 121000 | ||
| 2004 grand cherokee special edition. sticking gas pedal, both acceleration and to accelerate. today my gas pedal stuck wide open full throttle. i had to press as hard as possible on brakes ... car dis not completely stop until i threw the moving vehicle into park and turn the key off. it remained stuck wide open for approximately 10 minutes and then unstuck. i had 4 children in the car and luckily this happened on an empty wide open road. this could gave been a catastrophic event with many injuries. | |||
| 02/03/2011 | |||
| Blend doors continues to run after car has been turned off | |||
| 01/24/2011 | |||
| We have a 1004 jeep grand cherokee that has had an ongoing failure in the air conditioning system. over 10 times the vehicle has been into 2 different dealership repair facilities to correct the problem and there has been numerous parts replaced (blending doors, valves etc) and the failure is still there. the a/c system does not produce air at the temp that is selected, and most of the time will blow hot on one side and cold on the other or the other way around. the last time it was in the dealership the manager said they could find nothing worng, and when my wife drove the vehicle with the manager, there was burning hot air coming out of the vent, the manager said that was normal. nothing they have done has fixed the problems and we are ready to sue them to recoup our money. | |||
| 11/01/2010 | 98000 | ||
| There are two issues, one being the issue with the engine dying once the vehicle is put into a forward or reverse position from either reverse or drive position. second is the issue of the vehicle surging forward just prior to stopping. the engine will rev up just prior to stopping and start a hard but load rumbling due to the brakes being held and the vehicle wanting to drive forward. i have an appointment with my repair shop to diagnose the issue, and it is very wearing of the possibility of this issue causing an accident. | |||
| 12/15/2010 | 60000 | ||
| The windows and interior lights stopped working. when we pulled into the garage we noticed sparks near the door hinge. two factory wires were broken and making contact, which was causing the arcing. a jeep mechanic told me that nothing was being done about this defect, and that he has seen at least 2 a month with this defect. if any fumes from the fuel were present you would have a fire. | |||
| 11/01/2010 | 98000 | ||
| There are two issues, one being the issue with the engine dying once the vehicle is put into a forward or reverse position from either reverse or drive position. second is the issue of the vehicle surging forward just prior to stopping. the engine will rev up just prior to stopping and start a hard but load rumbling due to the brakes being held and the vehicle wanting to drive forward. i have an appointment with my repair shop to diagnose the issue, and it is very wearing of the possibility of this issue causing an accident. | |||
| 12/15/2010 | 60000 | ||
| The windows and interior lights stopped working. when we pulled into the garage we noticed sparks near the door hinge. two factory wires were broken and making contact, which was causing the arcing. a jeep mechanic told me that nothing was being done about this defect, and that he has seen at least 2 a month with this defect. if any fumes from the fuel were present you would have a fire. | |||
| 11/01/2010 | 98000 | ||
| There are two issues, one being the issue with the engine dying once the vehicle is put into a forward or reverse position from either reverse or drive position. second is the issue of the vehicle surging forward just prior to stopping. the engine will rev up just prior to stopping and start a hard but load rumbling due to the brakes being held and the vehicle wanting to drive forward. i have an appointment with my repair shop to diagnose the issue, and it is very wearing of the possibility of this issue causing an accident. | |||
| 12/15/2010 | 60000 | ||
| The windows and interior lights stopped working. when we pulled into the garage we noticed sparks near the door hinge. two factory wires were broken and making contact, which was causing the arcing. a jeep mechanic told me that nothing was being done about this defect, and that he has seen at least 2 a month with this defect. if any fumes from the fuel were present you would have a fire. | |||
| 07/17/2010 | 118000 | ||
| 2004 jeep grand cherokee limited - passenger side front power window stopped working. also blower on heating/ac unit works intermittently. | |||
| 08/20/2010 | 85000 | ||
| The window regulator keeps failing in the rear passenger window. it can be rolled down but won't go back up. the most recent time, a 6 year old was in the rear passenger seat and pushed the window button we heard a loud pop and the window dropped in the door. it will not come back up. to replace this part is $400+ and the mechanic said that he sees this problem all the time in '00-'05 jeep grand cherokees. | |||
| 11/11/2008 | 61000 | 1 | |
| Dashboard has a loud creaking sound coming from its underside when turning on ventilation? there is creaking from the dash seconds after shutting the engine off. there are strange numbers popping-up on the climate control display. the cold ir blows from one side of the dash even when the heat is turned on. research has shown all 1999-2004 jeep grand cherokees with electronic dual climate controls will eventually require major repair in order to cure hot air/cold air blowing from vents when they're not set to do so. *tr | |||
| 09/12/2006 | 70000 | 1 | |
| A few weeks ago the heat went out in my 2004 jeep grand cherokee. i went online and found that this is a way to common issues with jeeps. i was shown how to run a diagnostic to determine if it was the blend door and or the recirc door. for me it was both. i also saw online there are many complaints for this same thing. jeep has done nothing to address this but sit back and charge customers to get this fixed. living in the north and using my car for work puts myself ad my family in a bad position. faulty part with this many complaints should spur jeep to fix their cheap part... *tr | |||