Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
080010702/07/200710021599Passenger air bag deactivation. *kb06/11/2007
080320501/03/2006080010710016171Daimlerchrysler corporation is now offering a passenger airbag deactivation wiring package. to include 2006 chrysler town and country and 300/touring. *tt09/01/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
11/22/2012100000
 Tl-the contact owns a 2005 jeep grand cherokee. the contact started the ignition and the air bag warning indicator illuminated on the instrument panel continuously until the engine was turned off. in addition, the horn would not function upon activation. the vehicle was taken to an independent mechanic for diagnosis. the technician stated the air bag clock spring was faulty. there was a recall associated with the 2002 and 2003 model years under nhtsa campaign id number 12v527000 (air bags:frontal:sensor/control module). the vehicle had not been repaired. the manufacturer was notified of the defect. the approximate failure mileage was 100,000. js
06/20/2012700001
 The air bag light turned on so i took it in to mack massey jeep dealership on 950 crockett st.in el paso, tx. the person advising me from the mechanics department told me i was very lucky to take it in when i did because some part having to do with the air bags had melted & my airbags could have opened up at any time. he said he deactivated all the airbags in my vehicle. the total to have them fixed was way more than i can afford. it also affected the center seat belt so i don't have a seat belt as well. i don't think any part of the original parts should be melting with nothing more than the sun heat. *tr
06/20/201270000
 The air bag light turned on so i took it in to mack massey jeep dealership on 950 crockett st.in el paso, tx. the person advising me from the mechanics department told me i was very lucky to take it in when i did because some part having to do with the air bags had melted & my airbags could have opened up at any time. he said he deactivated all the airbags in my vehicle. the total to have them fixed was way more than i can afford. it also affected the center seat belt so i don't have a seat belt as well. i don't think any part of the original parts should be melting with nothing more than the sun heat.
07/31/201151000
 Tl-the contact owned a 2005 jeep grand cherokee. the contact stated that as she entered a parking space at 2 mph with the brakes partially depressed, there was sudden acceleration and the contact crashed into the front of a store and accelerated through the store until the vehicle exited out the rear of the store. the brakes were applied during the failure but the vehicle did not respond. once the vehicle crashed through the rear of the store, the rear tires continued to spin uncontrollably. the vehicle was damaged on the left side bumper, the windshield and the roof. the air bags did not deploy. all three occupants in the vehicle sustained neck and back injuries. the dealer had the vehicle towed to the manufacturer who inspected the vehicle and could not find the cause of failure. a police report was filed. the failure mileage was 51,000. kmj
07/31/201151000
 Tl-the contact owned a 2005 jeep grand cherokee. the contact stated as she pulled into a parking space at 2 mph with her feet depressing the brake there was sudden acceleration and she went straight through the front of the store and ended up in the back of the store. the brake did not stop the vehicle and the back tires kept on spinning. the vehicle was damaged on the left side bumper, the windshield and the roof. the air bags did no deploy. all three occupants in the vehicle only had neck and back injuries. the dealer had the vehicle towed to the manufacturer who inspected the vehicle and could not find the failure. there was a police report if needed. the failure mileage was 51,000. mw
04/14/201082000
 My daughter's 2005 jeep grand cerokee was rear ended by another car going 90mph. she was sent airborne, flipped end over ende & rolled on the side before coming to rest upright. the front of her jeep was gone but the air bags did not deploy, we were told by the wrecker service that they could not believe the air bag did not deploy. she hit her head on the drivers side window and steering wheel during the roll. here ear also hit the wheel and was cut by the glass from the windshields/windows. we have contacted chrysler but were told that the bags would not have deployed under these conditions. when the car nose dived into the embankment after being airborne and flipped over, i would think that would have deployed the airbags.
03/02/201026000
 Like many i have read my airbag warning light has been coming on intermittently. i've read this is likely a clock spring failure. the light has been coming on for about 2 weeks with a ding noise and the dashboard light. this happens while driving. it happens frequently (every couple of minutes). researched on internet to see what the cause may be and noticed that many others are reporting the exact same issue with the 1999 to 2005 jeep grand cherokee's. they have been told it was a clock spring failure and made to pay $310+ to have it fixed.
12/20/20081001
 As i drive my 2005 jeep grand cherokee( hemi)the vehicle simply shuts off. all the lights on the dashboard turn on then the car turns off. i end up with no control. sometimes this happens and then the vehicle turns on all by itself while im driving. about a week after i purchased it, i had this problem but the dealer said it was fine. as i took it to the gas station across the street, it happened. the dealership employees witnessed it and were nice enough to run over and pushed the vehicle back to the shop. they said they couldn't find anything but replaced the battery just in case. since then it happens at once every two months. currently, i have an airbag issue. the dealer cannot seem to repair any of these issues. the airbag lights turn on indicated the airbags are off because it does not sense anyone on the seats. it has been to the dealership 3 times for this issue and i am waiting for a call back to return it so they can install an ecm. they think it may be the issue. this will be the fourth visit for the airbags. seems the vehicle has a lot of electrical problems. i have not driven the vehicle since december 22nd. it is now feb 25. i am afraid of going over the warranty miles. *tr
11/28/200855000107/28/2005
 Tl*the contact owns a 2005 jeep grand cherokee. while driving approximately 55 mph on normal road conditions, the air bag warning indicator illuminated on the instrument panel. the indicator remained lit until the engine was turned off. the vehicle was taken to an authorized dealer for diagnostic testing. the technician stated that the failure was related to the air bag sensor and ordered the part for the repair. the failure and current mileages were 55,000. updated 2/9/09 *cn the tire pressure light illuminated as well. updated 02/13/09. *jb
11/08/20081100001
 I was in an accident where i had a seizure and ran into a gas station at 50 mph. i was driving a 2005 jeep grand cherokee and both air bags failed to deploy. *tr
11/27/200620000112/21/2005
 Tl* - while driving 40 - 45 miles per hour. the contact lost control of the vehicle on a gravel/dirt road which caused a collision with a post. the contact's airbags did not deploy. the seatbelt didn't secure her in the vehicle which caused her to lose 4 front teeth and, severely injure her jaw bone and chin.
03/01/20056000102/28/2005
 Car's side airbag kept switching on and off one day while driving the jeep. *jb
06/13/200611356308/30/2005
 Dt*: the contact stated while changing the gear from drive to reverse there was a clicking noise. this occurred intermittently. while attempting to apply pressure to the accelerator pedal the engine made a roaring noise and the vehicle failed to pick up speed. the dealership rebuilt the transmission, however no other repairs have been made. the manufacturer has been alerted. updated 6/27/2006 - the vehicle battery would not hold a charge. the headliner had to be replaced because it was unraveling.. the sunroof motor had to be replaced. the transmission was rebuilt on 2-27-06 with on 90000 miles. the memory seat did not move back at times when the key was removed from the ignition. the tire pressure monitoring system was inoperative. the power steering pump was binding and had to be replaced. the air bag light illuminated on the dash. the rear windshield wipers were not flush with the windshield. *nm
02/01/200623000207/26/2005
 Orange passenger air bag light on at all times, even with passenger seat unoccupied since day of purchase. customer was told at dealership that this was normal if seat was unoccupied. after a few months, the orange passenger air bag light and the red air bag light are on continuously, or the illuminations alternate every few minutes. jeep cherokee taken to dealership. customer was told it was a calibration problem, and that the orange light should only be on if between 1 and 25 pounds or so where in the seat. no problems for one month (lights were off, no passengers in the vehicle). orange and red lights now alternating again every few minutes yesterday and today (march 1&2, 2006). *nm
06/14/2005250006/10/2005
 Air bag warning light goes on intermittently. jeep told me it has to do with the switch in the passenger seat. jeep said that after someone sits in the passenger seat a few times that switch will work properly and the light will not go on anymore.
AIR BAGS - FRONTAL
03/22/201170000
 2005 jeep grand cherokee. supplemental restraint system. the air bag system failure annunciated corruption of the system. auto was taken to dealer, wallace jeep in stuart, florida for repair. system was diagnosed and parts ordered for repair two weeks ago. parts are still backordered. how can safety items not be available?
09/08/201063000
 Was in an accident traveling approx 30mph hit another car (t-bone) traveling approx 50mph with major intrusion to opposing car with significant front end damage to my car there was no airbag deployment. this was reported to collision center through dealer possibly sending car to get tested for faulty airbags
06/26/201045
 Me and my room mate were driving back from my job when a lady in a car passed a red light. we hit the lady head on at 45 mph and niether one of the driver or the passenger airbag's deployed. the vehicle was a jeep grand cherokee
10/01/2009520001
 When it goes below 20 degrees f, the passenger seat senses someone sitting in it when there is no one there. the airbag light lights on the passenger side and the red airbag light lights. if i push down and release the seat cushion, the passenger airbag light goes off, then the red airbag warning light goes off. in 30 seconds, it all comes back on and starts dinging the alarm again. this has been happening for quite some time but my jeep/dodge dealer does not seem to want to help. *tr
12/10/2009695001
 I was driving on a snowy road when my suv started to fish tail and lost control and hit a light pole doing about 25-30 on the front right side of my suv and my airbags didn't deploy. *tr
01/29/2008639591
 Randomly when starting up my vehicle the driver side airbag light stays on. took my vehicle to the dealership 4 times. first attempt 01/29/08: they installed sop drivers seat belt tensioner and repair short in connector at harness under seat. second attempt 05/06/08: repair harness connector with new connectors. third attempt 8/7/08: driver seat wiring harness bad, ordered seat harness dealer will call when is (they never called). fourth attempt 10/10/08: part on special order, still waiting for the part to come in 11/5/08. *tr
07/30/20081
 Passenger seat belt light and red air bag light on dash comes on intermittently then stays on . air pressure light comes on and tires are at normal psi. some days both lights come on together. *tr
07/10/200827000
 Tl*the contact owns a 2005 jeep grand cherokee. while driving 25 mph, the contact's vehicle was struck by another vehicle. the vehicle at fault slammed on the brakes, which caused the contact to slam on the brakes as well. the air bags failed to deploy and the seat belts failed to restrain the contact. a police report was filed. he stated that this is a safety issue because the components failed to protect him from bodily harm, which could have led to being severely injured. the current and failure mileages were 27,000.
03/11/200545001
 Consumer's vehicle was sitting at a intersection and was rear ended, forcing it to rear end the vehicle in front. upon impact, no air bags deployed. *ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
10/08/20053504503/13/2005
 Red air bag light on dash comes on intermittently then stays on. air pressure light comes on and tires are at normal psi. some days both lights come on together. i have taken jeep in four times for same problem in 17 months and its doing it again within 3 months of last service. *jb