Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT ADAPTIVE
12/20/201277000
 2005 jeep cherokee limited. there has been an issue for years reguarding the plactic door panels interrior of the car. with all 4 doors cracked and 1 ( drivers door) will not open from the inside. this is a life safety to all occupants in this car. with a crash or fire to happen and you cant get out of a door due to poor design of the door by the manufactor. theses door panels start out with small hair cracks and one time of opening the door you have cracked all the plastic and not able to open up the door. i feel that jeep needs to stand up and correct this issue on a recall. after this happeneing you can take it in and they will put the new design that doesnt have this poor design for just over 800 dollars a door. so with this manufactor making a change to the panel, says they knew it was a poor design. this is happeneing to my understanding jeeps of 2005- to around 2010. i have paid close attenetion to the same year that i own and 90% of the time you see the cracks at the handels inside. please lets figure somthing out before people lose there kids life or there own life.
11/29/201280000
 This has happened a lot. while driving all the intrument lights will flash, causing the ac/heater to turn off and on, headlights to go off, and traction control to turn off. twice recently the vehicle has shifted itself into reverse with the gear selector still in drive. i have taken it to a shop and they went through the entire electrical system and could not find a source for this problem. all jeep owners i have talked with (over 30) have this exact same issue. this is extremely unsafe and jeep needs to be held responsible.
11/06/201295000
 The vehicle will not idle when hitting the brakes at a stop sign or traffic light.or coming to a complete stop resulting in a rear end collision. from the vehicle not maintaining a normal idle position.this is a danger to the vehicle occupants and anybody else on the road .jeep is aware of the problems and have not come up with a solution for the customers.i have seen this same thing reported to the nhtsa onrecord a million times and will see this issue gets adressed if i have to call a senator that is a good friend of mine somebody is going to answer for this! to read the amount of complaints that have been reported to the nhtsa and nothing has been done is unaceptable and i can assure you the nhtsa better invetigate this imediately. this pertains to jeep grand cherokee 2005 v8 4.7 liter motor found in 57% of all jeeps that were built. you can go to youtube and see this in a video of this happing and its also on the jeep forums web site posted a million times.
09/05/2011900001
 The area right above all 4 door handles are cracked and ready to come off the door. which would leave me with no way to exit my car. *tr
09/05/201190000
 The area right above all 4 door handles are cracked and ready to come off the door. which would leave me with no way to exit my car.
10/20/2011145000
 My interior driver door handle started cracking, then eventually broke and is useless. at first i thought it might have been something i did until the back passenger on the driver door did the same thing. i rarely have passengers in the back so i know its not just wear; instead, just crappy quality. when you're a die-hard jeep person you don't want to admit (especially to yourself) they would've used poor quality. unfortunatley, after reading about everybody else that this has happened to, its obvious it is infact just poor quality.
06/15/201075000
 All door handles are broken on the inside. these have not been used improperly. the plastic behind the handle is very weak and it breaks. neither of my back doors can be opened from the inside. i am completely retricted from using the back seat of my car because if an accident were to occur, anyone in the back seat would be trapped inside the vehicle. front doors are equally broken but can be opened afer a few tries. the hazard is still there for myself and anyone in the front seat. although this plastic is an independent piece, the dealer will only sell the whole indoor panel at $500.00 each door panl plus labor. i called to file a complaint wwith chrysler and they responded you are on your own. the are no recalls or waranty. you have to pay it on your own. then i try to find genreic or aftermarket handles and realize that literaly every shop i visited has dozensof customers with my same car and my same problem, some that chrysler responded to and some that they did not. anyways, it is a serious defect on the jeep grand cherokee 2005 indoor handles that isputting people's lifes at risk and chrysler is not doing anything about it but bully their customers and avoiding their responsibility.
09/30/2008
 The interior panel handles are all broken, i called the dealer and they said this would cost around 1,400 dollars to replace each frontside handles, by doing research over the internet i've notice that this is a very common defect on this vehicles, at this moment chrisler doesnt want to take any responsabilities on this defect. i am worry that in case of an accident my family and me could get stock inside the car.