Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| INTERIOR LIGHTING | |||
| 07/29/2011 | 81000 | ||
| While driving my 2005 jeep grand cherokee laredo tonight the exterior and interior lights flickered on and off. the problem continued after turning the lights off and on. | |||
| 10/11/2009 | 50000 | ||
| Tl- the contact owns a 2005 jeep grand cherokee. the contact stated the headlights and interior lights go in and out on the vehicle. the contact has to play with the switch to get the lights to come back on. the dealer replaced an integrated power module, but this did not correct the failure. the contact has spoken with the manufacturer, but they are leaving it in the hands of the dealer and they have not been able to correct the problem. the vin was unknown. the failure mileage was 50000 and the current mileage was 75000.rl | |||
| 03/06/2010 | 49480 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) while driving my 2005 jeep grand cherokee to work saturday march 6 i notice that the lights on the instrument panel would blink every once in the while, i was driving on the garden state parkway in new jersey @65 miles hour,it was a very scare experience since i did not known if the engine would cut out and i would loose steering and breaking , and after all the toyota problems i was almost in panic. please let me known if there is any other complains like mine , since there is no recalls for this kind of a problem on your web site. [xxx] *tr | |||
| 10/01/2009 | 40000 | ||
| Tl* the contact owns a 2005 jeep grand cherokee. while driving at night the interior and exterior lights would fail simultaneously. he would have to use the high beam headlight switch until the lights would come back on. no repairs were made. his vehicle identification number was excluded from recall campaign id number 09e012000 (exterior lighting). the failure mileage was 40,000. the current was 49,000. | |||
| 01/10/2008 | 6 | 11/19/2004 | |
| Safety recall 2005 jeep grand cherokee/transmission fluid leak. vehicle shakes violently/shudders on highway &when speeding up/ slowing down. jeep serviced on 5 separate occasions for recall over 36 months. repaired incorrectly on 1st visit to dealer service. brought in 4 subsequent times/approx. every 10,000 mi- to fix same issue transmission/ failed torque converter/shudder. dealer argued no recall of this item, despite having nhtsa recall info/my vin was noted on recall. dealer refused to waive $100 powertrain warranty fee each time jeep brought back. dealer insisted mopar parts have 9,000 mi warranty/ i would pay for repair b/c i drove 10,000 mi since previous repair. dealer refused to provide rental car despite 5-7 day s to repair. recall states a loaner vehicle to be provided if scheduled repair would take >1+days. a local 5 star jeep/chrysler dealership refused to service jeep after their initial recall repair failed at 10,000 miles. i was told to take jeep back to dealership i leased it from. dealership manager told me it was not his problem to fix & 5 star jeep name did not mean anything to him. said he was not concerned about recall. i brought jeep to the leasing dealership- they refuted claims of a recall & told me to pay for all repairs & loaner car. it wasn't until 4th&5th time jeep was in for service that a loaner car was provided because i told dealer i was pursuing ohio lemon law. the last time i brought jeep in for service of this recall item, i was told to go on a drive with serviceman to verify problem. he told me it was torque converter & not to fix it b/c he didn't think there would be a fires from leak. i showed him nhtsa recall. he said i would pay for mopar parts b/c they were out of warranty @ 12,000 miles. i told him i had 10,000 miles since last service. he spoke to manager & they serviced jeep. jeep is again shuddering/clunking. *tr | |||